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At BrightOrder, we power the fleets that keep the world moving. Our EMDECS platform and connected hardware solutions help operators run smarter, safer, and more profitably. As we scale across international markets, retention and customer growth are mission-critical. This role is not about maintaining accounts. It’s about protecting recurring revenue, strengthening relationships, and turning risk into opportunity. We’re looking for a high-energy, commercially minded Customer Success & Retention Specialist who thrives in conversations that matter. You will own renewals, manage cancellation conversations, proactively engage at-risk customers, and ensure we consistently deliver measurable value. If you remain composed under pressure, don’t shy away from difficult discussions, and see churn as a challenge to solve — this role is for you. • Manage renewals from 90 days pre-expiry through to signature, • Lead renewal conversations with confidence and commercial clarity, • Execute save strategies for at-risk accounts, • Reduce churn through structured, proactive engagement, • Conduct regular outbound health-check and renewal calls, • Handle inbound support and cancellation calls professionally, • Identify upsell and expansion opportunities, • Build trusted relationships across customer accounts, • Take ownership of issues end-to-end — no open loops, • Collaborate with Product, QA, and Development teams via HubSpot and Jira, • Monitor customer health scores and KPIs, • Identify churn signals early, • Use AI tools (ChatGPT, HubSpot AI, Copilot, Fin.AI) to improve communication, reporting, and efficiency, • Retention Impact – You consistently achieve renewal and retention targets, • Outreach Discipline – You maintain strong proactive call cadence, • Save Performance – You successfully recover cancellation requests and rebuild trust, • Customer Confidence – Customers feel heard, supported, and valued, • Operational Excellence – Your processes are structured, organised, and measurable, • 3–5 years’ experience in Customer Success, Account Management, or SaaS retention roles, • Proven experience leading renewal and cancellation conversations, • Strong commercial instinct and confidence discussing contracts, pricing, and value, • High emotional intelligence and resilience under pressure, • Excellent time management in a fast-paced environment, • Fluency in English (additional European languages an advantage), • Experience with HubSpot, Jira, or similar CRM tools, • Practical use of AI tools to improve productivity and communication, • Self-starter mindset in a fully remote environment We value ownership, accountability, and clarity. We don’t avoid hard conversations. We solve them. We move quickly, stay organised, and support each other. If you’re reading this and thinking, “I want responsibility and measurable impact,” keep going. • 100% Remote - Work from anywhere in the UK, • Competitive salary: £35,000–£45,000 GBP, • Performance-linked compensation tied to renewal KPIs, • Growth culture - Mentorship and internal mobility, • Access to cutting-edge AI tools, • Private healthcare contribution, • Pension contribution, • Generous annual leave plus bank holidays If this sounds like you, don’t just apply, show us why. Tell us why you thrive in high-accountability environments and how you approach renewals, retention, and difficult conversations. At BrightOrder, we don’t hire passengers, we hire builders who protect revenue and raise the bar.

Join Pigment: The AI Platform Redefining Business Planning Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team—from Finance to HR—to build, adapt, and align strategic plans in real time. Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Snowflake, Siemens, and DPD use Pigment daily to make more informed decisions and confidently navigate any scenario. With a team of 600+ across Paris, London, New York, Toronto, San Francisco and Austin, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner® Magic Quadrant™ for Financial Planning Software. At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo—all while working as one team. If you're driven by innovation and ready to make an impact at scale, we’d love to hear from you. As a Customer Success Manager (CSM), you’ll ensure our customers achieve a high level of adoption and business value from using Pigment. You will play a crucial role in developing a trusted advisor relationship with customer executive sponsors while establishing measurable goals & KPIs.This role is both commercial and technical, our Customer Success team is measured on Net Dollar Retention. You will be responsible for managing a portfolio of Corporate & Enterprise accounts. Develop clear Success & Value Realisation plans, managing champions and aligning stakeholders to deliver business outcomes for the customer. Navigate through multiple departments within an organisation to expand use cases and the business value of Pigment. Driving ARR and reducing risks across your portfolio. Oversee customer implementations of Pigment, ensuring that customers understand the platform's value and attain a high level of adoption Deliver awe-inspiring presentations; provide recommendations on insightful best practices, and structure creative solutions to optimize engagement. Lead the development of the Pigment community through thought leadership, events, and developing best practices. Develop deep product expertise and creativity, working closely with our product team on the product vision and roadmap. You have significant experience in customer success, account management, or a similar role within a software/SaaS company. You have a proven track record of effectively managing a broad range of Corporate and Enterprise accounts, driving customer adoption, satisfaction, renewals, and expansion. You have experience with AI customer engagement strategies, automation technologies and platforms. You have a strong commercial mindset with the ability to take full ownership of revenue on the book of business, including renewals and expansion. You have curiosity in new technology adoption and enjoy working with best in class Products. You have excellent analytical skills to interpret customer data, identify trends, and uncover opportunities for growth and risk mitigation. You have outstanding communication and interpersonal skills, with the ability to build rapport and maintain strong relationships with customers at all levels. You are results-oriented with a proactive and strategic approach to problem-solving in a fast-paced, dynamic environment. Fluent in English. You are self-motivated and adaptable, with the ability to work both independently and collaboratively within cross-functional teams. Competitive package Stock options to ensure you have a stake in Pigment's growth Bike2work scheme – save on a new bike and gear while commuting the greener way Trust and flexible working hours Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, San Francisco, Toronto, Paris, and London High-end equipment (based on stock/availability) to do your work in the best conditions Remote-friendly environment • Champion our Customers: We lead with empathy, solve what matters, and deliver clarity in a complex world to make our Customers heroes in their organisations, • Thrive Together: We can only win as a team. We are all founders and do the right thing for our peers, Pigment customers, partners, and the planet, • Never Settle: We aim to become the best at what we do by delivering with rigor and ambition every day. Delivering means building a passionate Pigment community, • Go for it: We are biased towards action. Every action leads to learning and these learnings get us one step closer to our mission, • Be real, be humble: We are generous with our feedback, open to change our views and we approach it with empathy knowing everyone is trying to do the best for Pigment We conduct background checks as part of our hiring process, in accordance with applicable laws and regulations in the countries where we operate. This may include verification of employment history, education, and, where legally permitted, criminal records. Any checks will be conducted lawfully prior to formal employment contracts being signed, with candidate consent, and information will be treated confidentially. Pigment is an equal opportunity employer. We believe diversity is a strength and fosters innovation. We are committed to enabling everyone to feel included and valued at the workplace. All qualified applicants will receive consideration for employment without regard to age, color, family, gender identity, marital status, national origin, physical or mental disability, sex (including pregnancy), sexual orientation, social origin, or any other characteristic protected by applicable laws. We may process your personal data in accordance with our _.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Description Dedicated Customer Support EMEA Genetec - Protect the everyday Genetec - Protect the everyday We are a global Canadian company with a broad solutions portfolio that encompasses security, intelligence, and operations. We serve customers within a wide range of industries including transportation, education, and government. At Genetec we embrace open communication, creativity, and continuous learning to allow everyone to flourish in their own unique career paths. Our network of over 2,300 people globally comprises diverse individuals who are passionate about their work and open to new ideas. We prioritize the success and well-being of our employees. Discover Genetec's work environment and lively culture in this video - _. The Team As a member of the Professional Services team at Genetec, the Dedicated Support Engineer acts as a trusted technical advisor, working closely with cross-functional departments to build and nurture long-term relationships with our strategic clients. You will have the unique opportunity to travel occasionally across the EMEA region to troubleshoot complex systems, conduct system audits, and train end-users. Armed with your technical prowess and sharp problem-solving skills, you will play a pivotal role in driving client satisfaction across more than 15 countries! What Your Day-to-Day Will Look Like • Partner with high-profile enterprise clients to tackle complex technical challenges and deliver an outstanding service experience., • Provide expert technical support and hands-on training to help customers unlock the full power of their security platforms., • Collaborate closely with our R&D teams to stay on the cutting edge of our latest technological innovations., • Perform routine system assessments and health checks to optimize performance and drive continuous improvement., • Travel across Europe for on-site client missions, deepening trust and strengthening key partnerships. About You We welcome all qualified candidates, including those who may not meet every listed requirement. If you're excited about this role and believe you can make an impact, we’d love to hear from you. • Degree in Computer Science, Telecommunications, Electrical Engineering, or equivalent practical experience., • Strong analytical mindset with proven problem-solving and decision-making capabilities., • Excellent team player who thrives in collaborative environments and fosters open internal communication., • Natural ability to build, maintain, and elevate long-lasting client relationships., • Flexible, adaptable approach when navigating complex troubleshooting scenarios., • Professional fluency in both English (a second language is a major plus!). Your Technical Toolkit • Background in software support, remote deployment, or hands-on experience with Genetec solutions., • Solid command of Windows Operating Systems and their core components., • Hands-on experience configuring and troubleshooting network devices (switches, routers)., • Clear understanding of networking protocols, principles, and enterprise storage solutions., • Familiarity with server virtualization and client/server architectures. Bonus Points If You Have • Industry experience in Video Surveillance (CCTV, IP cameras, NVR/DVR systems)., • Prior Genetec certifications or hands-on platform knowledge., • Familiarity with Automatic License Plate Recognition (ALPR / ANPR) technology., • Expertise in Access Control systems (door controllers, card readers, wiring, etc.)., • Scripting/coding skills in C#, Visual Basic, VBScript, PowerShell, or similar., • Working knowledge of Microsoft SQL Server management. Genetec is an equal opportunity employer, we strive for diversity and inclusion through our recruitment approach as well as the training and professional development we provide. We partner with external associations and implement internal initiatives to provide a welcoming work environment for employees from all backgrounds.

Mace combines construction expertise with consultancy to unlock potential in every person or project and redefine the boundaries of ambition. Our values shape the way we consult and define the people we want to join us on our journey. Hinkley Point C is helping to secure the UK's low-carbon energy future, delivering reliable, affordable electricity to millions of homes for generations to come. As part of this nationally significant programme, you'll join a world-class team driving innovation, collaboration and excellence across every stage of delivery. This is a unique opportunity to contribute to a project of unprecedented scale and complexity, while developing your career in an environment where your expertise, leadership and ambition can make a lasting impact. The NNB Surveillance Field Engineer will Carry out Surveillance on construction activities performed by a Contractor on Hinkley Point C Nuclear Power Plant Construction Site. The Activities is relating to the Construction/Installation/Assembly of Mechanical Equipment (such as Static and Rotating Equipment, Pipes, Pipes Support, including the welding process etc.). He/She will perform Surveillance to give confidence that the Activities are performed in accordance with the Contractor’s Work Information. He/She will form part of a team with the primary role to deliver the Team Lead duties described in the contract and ensure that HPC Quality needs, targets and expectations are met. • Checking the Works are constructed in accordance with the Contractor’s Work Information and notify the Construction Superintendent of deviation and non-conformance request requirements., • Submitting details of any non-conformance request requirements to assist in the issuing of non-conformance reports., • Proactively communicate with other stakeholders of the considered scope of work, maintain good communication links and ensure surveillance is timely reported., • Contributing surveillance information to support KPI indicators., • Endeavouring to identify potential Quality issues before they arrive to enable mitigating actions., • Supporting team instructions to take temporary measures to mitigate and keep works safe and within Quality standards. Follow up by taking appropriate and proportionate action (e.g. issue communications, call meetings) to prevent the halt of works., • Ensuring design decisions are not taken "in the field" by EDF Energy or contractors but are considered and approved via the formal Quality Process in place., • Enhancing the team with a good perspective of current and future site activities., • Ensuring tasks are developed to quality in accordance with the company’s requirement for health, safety and environment., • Developing and maintaining an understanding of contractual Technical Requirements, construction drawings, construction activities, Quality Control Plans and Quality Inspection Records., • Ensuring and monitoring that Quality Inspection Records are taken and agreed before Works are covered up., • Reviewing Contractor performance against the authorised Quality Control Plan., • A Mechanical Engineering qualification (or equivalent) vocational training and significant experience., • Experience and knowledge of pipework installation, pumps, tanks and rotating equipment., • Broad knowledge and wide understanding of the materials, trades methods and legal requirements., • Broad knowledge of Quality Assurance requirements (such as ISO9001), • Excellent organisation and communication skills., • Ability to work within a high performing team that continuously outperforms expectations and objectives., • Proven experience of writing diaries which are accurate, concise and with relevance to the form of contract., • Good attention to detail when checking work, equipment and materials., • Able to establish appropriate working relationships with the contractors., • Persuasive and diplomatic whilst remaining independent., • Experience in the installation/erection of large Mechanical Equipment (including Piping activities experience), • Proven track record of working within a large construction team., • General understanding of the post’s obligations under CDM Regulations - along with an understanding of the document and drawing approvals processes., • Strong communication skills in English are required, and knowledge of French can be an advantage., • Experience in the use of electronic handheld devices to capture information. We champion a safe, diverse and inclusive working environment, understanding the importance of wellbeing in every team. We own the quality of deliverables, strategic outcomes and build long term relationships with our clients. We influence positive outcomes within our industry, while always aligning with our compliance obligations. We champion a continuous improvement culture throughout all activities, inspiring our people and teams to develop. Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all the criteria, please apply as you may still be the best candidate for this role or another role within our organisation. We are also open to discussing part time, flexible, and hybrid working options if suitable with-in the role. #J-18808-Ljbffr

Safety Engineer – Nuclear Construction Nuclear Permanent / Bridgwater United Kingdom 15/05/26 On site* ShareI apply##️ About Assystem At Assystem, our mission is to accelerate the energy transition worldwide. Today, Assystem is among the top three independent nuclear engineering firms worldwide. With over 60 years of experience in highly regulated sectors, the group supports public and industrial stakeholders in the execution of complex and strategic infrastructure projects, subject to high safety and security requirements. Assystem mobilizes 8,000 experts in 13 countries and intervenes across the entire project lifecycle, in engineering, project management and digital solutions. Join us in revolutionizing the energy sector and making a significant global impact. Why Join the Community of Switchers? Be part of one of the top three largest nuclear engineering companies globally. At Assystem, you’ll contribute to groundbreaking projects that push the boundaries of innovation and engineering excellence. Join a community committed to driving forward the future of energy.## Job Description This role is ideally suited to candidates within commuting distance of Bridgwater or open to relocation support.You support operational nuclear safety activities throughout design, construction, commissioning, and operational preparation phases.You provide technical oversight, governance, and independent nuclear safety challenge across multidisciplinary project teams.You help embed strong nuclear safety culture standards aligned with UK regulatory expectations and best practices.Support operational nuclear safety specifications through technical expertise and guidance Oversee nuclear safety case implementation across critical project delivery activities Provide technical advice regarding reactor physics, fuel management, and testing Challenge technical decisions to prioritise nuclear safety and regulatory compliance Support governance activities relating to nuclear safety processes and procedures Participate within the Emergency Scheme supporting operational readiness arrangements Influence multidisciplinary stakeholders regarding UK nuclear regulatory requirements differences Support safeguards management and nuclear material accounting oversight activities Assist evolving operational readiness activities during major project lifecycle transitions## My profileHND minimum qualification within science or engineering related discipline Understanding of nuclear power operations and nuclear safety principles Strong documentation skills supporting highly regulated technical project environments Excellent communication and stakeholder management across multidisciplinary project teams Ability to work effectively within deadlines and allocated project budgets Understanding of nuclear safety regulations and compliance expectations Ability providing independent technical challenge on complex engineering matters Fluent English communication skills, with French language skills advantageous Experience supporting nuclear operations, safety cases, or reactor physics activities Ability to obtain Security Check level security clearance successfully Why Apply?Join Assystem and become a key player in delivering critical nuclear projects that shape the future of energy. Embrace this opportunity to excel in a dynamic environment where your expertise and leadership will drive global innovation. Your Benefits Package Hybrid Working – Flexibility to work from home and the office 25 Days Annual Leave + Bank Holidays Buy & Sell Holiday – Make your time off work for you 8% Company Pension Contributions Income Protection & 3x Salary Death-in-Service Cover Competitive Sick Pay – Support when you need it Healthcare Cash Plan – Claim back on dental, optical & more Free Digital Gym Access – Expert-led fitness classes Exclusive Discounts – Restaurants, days out & top brands 24/7 Employee Support Line – Mental health, financial & legal help Cycle to Work Scheme – Save money & go green Free Flu Jabs & Eye Test Vouchers Paid Professional Membership Fees Volunteer Days – Make a difference on company timeBring your unique contributions and help us shape the future.NOTICE TO CANDIDATES ON RECRUITMENT FRAUD – We are committed to safeguarding candidates from fraudulent activity associated with our recruitment process. Please note that we will never offer specialist CV writing services, request payment or ask for sensitive personal information during the recruitment process.We are committed to equal treatment of candidates and promote, as well as foster all forms of diversity within our company. We believe that bringing together people with different backgrounds and perspectives is essential for creating innovative and impactful solutions. Skills, talent, and our people’s ability to dare are the only things that matter !. Bring your unique contributions and help us shape the future. #J-18808-Ljbffr

Since 2018, CERAP UK has supported the UKs Nuclear renaissance by providing its expertise in the following fields: • Project Management, • Design and Engineering, • Qualification Test Now CERAP UK are looking for a Piping Design Engineer to join our ever-expanding team with our client in Bridgwater. If you are looking for a new and exciting opportunity to work on the first generation of Nuclear Power Plants in the UK, then this role is perfect for you! • Competitive Salary 25 days holiday + 8 bank holiday's, • Income protection, • Life insurance, • Eye Care The Position of Piping design engineer aims at supporting the field design activities for the piping disciple. It will lead to handle different interfaces with several disciplines and solve piping engineering topics raised during on-site installation of pipework and associated supports. • Gathering input data, analysing/updating hypotheses notes, and preparing loading description reports. Engaging with various stakeholders (installation contractors, CW interfaces, other disciplines), • Performing mechanical stress analysis: piping flexibility calculations, piping supports calculations, or any analysis required to resolve encountered issues., • Proposing appropriate and proportionate modifications is sizing criteria are not met, • Closing open points and comments Assessing and integrating modification coming from the stakeholders after packages handed over to Joint Design Office, • Doing hand calculations and running anchorages macros to assess the feasibility of modification, • Checking calculation notes and guide drawings subcontracted to external companies Maintaining QA procedures in delivering the design, • Working with CAD designers/detailers in the preparation of the design drawings. The employee will be highly interacting with the discipline manager to support them in the organisation of the team. They will be in charge of interacting with the different stakeholders to ensure the closure of site queries in compliance with the project milestones. • Master in science, Mechanical engineering degree, • First experience of 2 years minimum in piping mechanical design, nuclear industry or equivalent experience, • Knowledge of Eurocode, ASME and RCC-M code, • Knowledge of piping sequence including detailed design, execution design, manufacturing, installation and commissioning, • Knowledge if 2D and 3D design software: PDMS, Navisworks, Pipe stress, RSTAB, ANSYS SPDL and WORKBENCH, • Knowledge of piping and support calculation tools, • Experience working in a multicultural environment, • Curious, motivated to learn, • Knowledge of the HPC project or previous EPR and associated studies/doctrine is a real asset, • Knowledge of nuclear engineering and specifications, building NI, CI & BoP buildings would be beneficial, • Excellent interpersonal skills, conscientiousness, organisation, writing ability, • Good organisational, writing and oral expression skills in English are essential for the realisation of the activities of document production, steering and interfaces with the various correspondents, • Ability to meet commitments and deadlines #J-18808-Ljbffr