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Established in 2018, RCI Group brings together specialist businesses that improve people’s lives by advancing health, justice, and social care outcomes at scale. Across the Group, we combine the agility of specialist providers with the reach and stability of a national organisation, united by our values of Respect, Courage and Impact. Our services support thousands of people every year across forensic healthcare, community mental health, complex care, supported living, and justice services. This is an exciting opportunity to join a Group with real purpose, strong momentum, and significant growth potential. The Role We are recruiting a Referrals Coordinator to join our newly developed Central Sales and Marketing Team, reporting directly to the Business Development Manager. This is a key position within the Group and will act as the first point of contact for placement makers looking to refer individuals into our services. You will play a critical role in ensuring enquiries are handled professionally, efficiently, and converted into appropriate referrals. You will confidently promote the Group’s services and articulate service models, outcomes and impact, helping referral partners understand exactly how we support individuals to achieve positive, meaningful outcomes. Enquiries may come via telephone, website enquiries, brokerage portals, framework systems, and social media channels. This role is central to supporting the Group’s growth strategy by strengthening referral pathways, improving enquiry coordination, and acting as a key link between external referral sources and internal teams. Key Responsibilities Referral Generation & Lead Management • Proactively generate new referrals and leads through brokerage systems, frameworks and referral portals, • Promote the Group’s services, values and outcomes to referral partners, communicating the quality and impact of our work, • Develop and maintain strong relationships with local authorities, commissioners, social workers, placement officers and care coordinators, • Identify new referral opportunities across the Group’s services and support expansion into new commissioning areas, • Work with partner organisations, equity stakeholders and external networks to support referral generation and pipeline growth Enquiry Handling & Conversion • Act as the primary point of contact for incoming enquiries and referrals, providing a professional and positive first impression, • Clearly present service offerings, strengths and outcomes to ensure referrers understand how the Group can meet individual needs, • Track, manage and progress enquiries through to live referrals using agreed systems and processes, • Qualify referrals effectively, ensuring alignment with service capability, availability and quality standards, • Work closely with operational teams to assess suitability, capacity and readiness for placements, • Support the conversion of enquiries into confirmed placements or service starts Systems, Portals & Reporting • Monitor and manage referrals through brokerage platforms, portals and internal CRM systems, • Ensure all enquiries and referrals are accurately logged, tracked and reported, • Produce regular reports on referral volumes, conversion rates and pipeline performance, • Identify trends, gaps and opportunities to improve referral flow and conversion outcomes Internal Collaboration • Liaise closely with operations, service managers and clinical/care teams to support timely and effective referral decisions, • Coordinate responses to referral requests, ensuring clear communication and timely follow-up, • Act as a key link between external referral sources and internal delivery teams, • Support continuous improvement of referral pathways and enquiry handling processes Relationship Management & Network Engagement • Build trusted relationships with social workers, placement teams, commissioners and brokerage partners, • Act as a knowledgeable and credible ambassador for the Group, promoting the quality, impact and outcomes of services, • Attend meetings, forums and networking events to strengthen referral networks and raise awareness of the Group’s work, • Share service updates, success stories and positive outcomes with referral partners where appropriate, • Maintain up to date knowledge of commissioning priorities, funding routes and referral processes What Success Looks Like • Increased volume of high-quality enquiries and referrals, • Improved enquiry-to-referral conversion rates, • Strong and sustainable referral relationships across brokerage systems and networks, • Accurate, transparent referral tracking and reporting, • Effective collaboration between referral sources and internal operational teams Skills & Experience We’re looking for someone with experience in referral management, enquiry handling, business development, or a strong background in social care operations (for example Support Worker, Senior Support Worker, Team Leader, Care Coordinator) with a genuine interest in moving into a referrals or sales-focused role. You will ideally have: • Understanding of social care, health, or community-based services, • Ability to confidently communicate service models, outcomes, and impact, • Strong relationship-building and stakeholder engagement skills, • Ability to manage multiple enquiries, priorities and deadlines, • Confidence working with tracking systems, data and reporting tools (or willingness to learn), • A proactive, organised and process-driven approach, • Strong alignment with the Group’s mission, values and purpose Why Join Us? This is a brilliant opportunity to join RCI Group at an exciting stage of growth. You’ll play a key role in supporting service expansion, strengthening referral pathways, and ensuring more individuals can access high-quality support that changes lives. If you’re motivated by impact, enjoy building relationships, and want a role where you can combine sector knowledge with commercial growth, we’d love to hear from you.

* * SALARY: Starting from £25,500 pa dependent on experience plus fantastic benefits LOCATION: Milton Keynes HYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in the Milton Keynes office however flexibility is expected to meet the needs of the business and the role. HOURS / CONTRACT TYPE: Full Time Fixed Term Contract until 30/09/2027, 35 hours per week CLOSING DATE: 06/04/2026 We reserve the right to close the advert earlier If we receive a high volume of applications. We’re looking for several Customer Complaints Advisors to join our dedicated Customer Resolutions team based in Milton Keynes. If a customer has a complaint or problem, you will be at the heart of resolving this in a fair and timely manner - through listening, being sympathetic and treating everyone in a fair and just way. We are looking for individuals that are confident in speaking to customers on the phone and through written correspondence. If you are a quick learner with an excellent telephone manner, then we would love to hear from you. You will become an expert in customer service and dispute resolution, which is instrumental to supporting both our retailers and our customers. You will undertake fair, consistent, prompt and thorough investigations of complaints in accordance with VWFS guidance and FCA complaint handling rules, whilst delivering high quality outcomes for customers. What you’ll be doing: • Support our customers, ensuring they are continually up to date with the progress of their complaint. You will put them first to ensure expectations are met and managed at every step., • Undertake fair, consistent, prompt and thorough investigations of complaints in accordance with VWFS guidance and FCA complaint handling rules, • Ensure that customer communication is of the highest standard as per your training., • Objection handling and reviewing Customer evidence in line with established objection handling process., • Full PC literacy essential, including Microsoft Office products, • Confident in managing expectations of colleagues and customers, • Ability to work to service levels and quality measures, • Demonstrate an understanding of all relevant aspects of legislation/requirements including but not limited to TCF, FCA, FOS Bonus: Discretionary 10% on-target bonus (based on personal and Group company performance) Pension: Employer pension contribution of 9% (based on employee contribution of 3%). VWFS will pay 6% if employee chooses a 2% employee contribution. Car schemes*: Choice of Employee Car Ownership (ECO) scheme for petrol/diesel and hybrid vehicles plus car insurance. OR Company Car scheme for Battery Electric Vehicles (BEVs) plus car insurance cover for you and a partner/eligible family member. Other benefits: From day 1 we provide income protection, life assurance (4x salary), retail discount vouchers , access to Care Concierge (a service to support carers of adults), along with other salary sacrifice options including a will writing service and cycle to work (subject to scheme restrictions). Following successful completion of probation, you will have access to private medical insurance for you (with the option to buy additional family cover), access to our loan car scheme for up to 2 cars for your partner or eligible family members (subject to scheme restrictions) and during our annual benefit window you can purchase critical illness cover and dental cover , so you can select the benefits that matter to you. We invest in our people and are passionate about driving development. You’ll have access to LinkedIn Learning via our Degreed platform as well as a host of professional development programmes and opportunities to build your technical and soft skills so you can further develop your career. We also offer mentoring schemes and reciprocal partnerships recognising that we can all learn from each other in the flow of work. * * * Why join VWFS UK? You’ll have the opportunity to make a difference by helping us to achieve our mission. Our mission is straight forward; we want to be 'The Key to Mobility'. That means we make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers. No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! VWFS is proud to be an inclusive employer and encourages applications from a diverse range of candidates. Diversity, Equity & Inclusion isn’t just a statement for us, we encourage and aspire for all our colleagues to be their 100% self. If you need any reasonable adjustments to assist you with the application and/or recruitment processes, please contact our Resourcing Team. This role does not meet the UKVI’s criteria for the skilled worker sponsorship route, therefore we are unable to accept candidates requiring sponsorship for this role.

We are Centrica! We’re so much more than an energy company. We’re a family of brands revolutionising a cleaner, greener future. Working here is #MoreThanACareer - we’re powered by purpose. Together we can make an impact that will truly change tomorrow. Whether you’re developing cutting-edge green tech, helping customers on the front line or simplifying operations behind the scenes.Your work here isn’t just a job – it’s a mission. We all play a vital role in energising a greener, fairer future . Join us, be part of more. We're more than an energy company. We're a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn't rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That's why working here is #MoreThanACareer. We do energy differently-we do it all. We make it, store it, move it, sell it, and mend it. About your team: Centrica Power is at the forefront of the UK and Irish energy transition. Our portfolio spans flexible and conventional generation, renewable energy, energy storage and nuclear. With over £2bn of gross capital deployed, over 600MW in operation and a further 500MW in construction, still we continue with our ambitious growth plans in place, we're building a Power business that will play a major role in the UK's low carbon future. We're involved in some of the most exciting projects in the sector - from our 20% stake in the current UK nuclear fleet, to our 15% investment in the development of Sizewell C, to leading the UK's first advanced modular reactor programme with X Energy and renewables portfolio. And that's just the start. Over the next five years, we're accelerating investment as part of Centrica's green growth strategy. This is your opportunity to help shape a business of major strategic significance to Centrica and to the UK's energy mix. About your role: Commercial Operations owns the assurance and governance of power market forecasts and assumptions used across Centrica Power for Investment decisions and operational planning. This role ensures our forecasts are robust, evidence‑based, clearly documented and fit for decision‑making. As a GB Power Markets Lead , you'll work closely with Group Fundamentals & Economics (GF&E), Regulations, commercial teams, modelling specialists and external partners to maintain consistent, defensible inputs for investment and operational planning. This is a senior individual contributor role with significant cross-functional influence. Location: We work flexibly in line with our Flexible First working arrangements believing that empowered colleagues are happier and more productive. There will, however, be a requirement to attend meetings across our Windsor, Reading and London offices. Responsibilities of the role: * Lead governance of GB power market forecasts and assumptions, ensuring consistent standards, documentation and audit trails for investment, contracting and operational decisions. * Define the appropriate forecast inputs for different decision contexts, determining when to use GF&E fundamentals, forward‑curve‑based views or evidence‑based adjustments. * Translate GB market developments (e.g. design changes, code updates, new products and emerging behaviours) into clear forecast implications and testable hypotheses for Centrica Power. * Conduct structured "material change" reviews to explain shifts in asset economics or portfolio outcomes and prevent unexplained variances entering decisions. * Align forecasts with operational reality by working closely with Trading, Operations and asset teams. * Maintain a single source of truth for GB assumptions, including inputs, rationale, sensitivities, limitations and refresh cadence. * Deliver regular forecast and assumptions packs, drive cross‑functional alignment and escalate risks with clear options. * Develop decision‑specific alternative views where required, using simplified simulations, market data and historic analysis (without replicating full fundamental modelling). * Focus on governance, assurance and decision‑use of forecasts, not day‑to‑day market monitoring or ownership of dispatch/optimisation models. Here's what we're looking for: * Degree (or equivalent experience) in a quantitative or analytical discipline. * Relevant training in power markets, forecasting, analytics or risk/governance is advantageous * Substantial relevant experience in GB power markets (market analytics, trading support, energy consultancy, utility/IPP commercial, market design/policy teams or forecasting. * Demonstrable experience owning or supporting market view/forecast governance (release notes, change logs, scenarios, sensitivities, audit trails). * Strong understanding of GB market mechanics relevant to asset valuation and operations: forward pricing, balancing/imbalance, constraints/local signals, Capacity Market, ancillary services and key code/market reforms. * Ability to translate market developments into commercial implications for different asset types (energy storage, peakers, CCGT, renewables). * Confident stakeholder engagement. Able to challenge constructively, reconcile differing views and land decisions with clear rationale. * Hands‑on experience shaping or challenging market forecasts, with enough modelling literacy to assess strengths, weaknesses and relevance. * Skilled at producing concise, high‑quality decision outputs for senior audiences. * High ownership, sound judgement and comfort operating in ambiguity. Why should you apply? We're not a perfect place, we're a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That's why we've designed our total rewards to give you the flexiblity to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Visit the link below to discover why we're a great place to work and what being part of more means for you. If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority. Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey.

Reference Code: -en_GBContract Type: PermanentProfessional Communities: Manufacturing & Operations Engineering Location: Stevenage Grade: B We are seeking an experienced Product Assurance Manager to support a major space systems programme within a Space Systems Quality organization. You will have a strong knowledge of Product Assurance frameworks, including ECSS and a strong understanding of electrical and electronic systems within complex space assemblies. You will act as the key quality interface between engineering, manufacturing, suppliers, and the customer, ensuring that Product Assurance activities are effectively planned, executed, and delivered. Operating with a high degree of autonomy, you will be accountable for delivering quality outcomes in line with programme milestones and customer expectations. The role focuses on driving a proactive, prevention-led quality culture, ensuring compliance to stringent industry standards, and enabling “right first time” delivery in a complex, regulated environment. Act as the Product Assurance lead within the project team, owning delivery of PA activities across a range of electrics and electronics suppliers across the full product lifecycle. Ensure compliance with space systems standards such as ECSS and customer requirements. Advise on resolution of non-conformances against standards and requirements. Lead non-conformance management , including root cause analysis, corrective/preventive actions, and review boards (NRB/MRB) for non-conforming product. Drive quality performance through KPI analysis, continuous improvement, and promotion of “right first time” principles. Manage quality processes such as quality gates, audits, and process adherence activities. Interface with engineering (particularly electrical/electronic), manufacturing, suppliers, and customers as the primary PA authority. 4 – 6 years experience in Product Assurance / Quality Engineering within space environments. Strong understanding of space industry manufacturing, including satellite build, cleanroom operations, and high-reliability assembly practices. Demonstrated capability to lead recovery of problematic suppliers. Strong working knowledge of ECSS / ESA standards and quality frameworks Solid understanding of electrical/electronic systems and ability to engage with related engineering teams. Excellent coaching and stakeholder engagement skills. Ability to influence without authority across multidisciplinary teams and supply chains. Ability to work in a fast-paced environment with strict configuration, documentation, and compliance requirements. Proven experience in non-conformance management, root cause analysis, and structured problem-solving (e.g. 8D, FMEA).Experience with lifecycle reviews, quality gates, and working within regulated, high-reliability programmes. What You'll Love About Working Here • Hybrid working, • Open access to digital learning platforms, • Declare they have a disability, and, • Meet the minimum essential criteria for the role., • All roles will require a level of security clearance; This role requires SC clearance

Outcomes First Group is committed to a fair, thorough, and efficient recruitment process in line with. In 2025, Outcomes First Group were officially certified as a. Outcomes First Group is the UK’s largest independent provider of high-quality special needs education, operating across England, Scot

At Outcomes First Group we are committed to the safeguarding and promoting the welfare of our pupils and young people. Does working 4 days a week but with FULL pay sound like a dream?! It doesn't have to be! Have a better work/life balance and come and work for Outcomes First Group! (subject to t’

Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. As a leading UK provider of specialist education for children and

Ability to work effectively with a range of professionals, problem solving with others to achieve excellent service development outcomes. Knowledge of legislation and its implications for both clinical practice and professional management in relation to the client group. Post qualification training

A dedicated therapy service is seeking a Paediatric Occupational Therapist in Greater London to work primarily in school settings.This role involves specialised interventions for children facing educational and emotional challenges, conducting comprehensive assessments, and collaborating with multid

A leading healthcare provider is looking for a motivated Paediatric Speech and Language Therapist to join their multidisciplinary team in Greater London.The role involves conducting assessments for Education, Health and Care Plans and developing tailored interventions primarily in school settings.Su

A forward-thinking education provider in England is seeking a Speech and Language Therapist to join their team.This role involves delivering tailored assessments and interventions in a supportive environment with opportunities for professional growth.The ideal candidate should have a relevant degree

A leading educational support company is seeking a full-time Educational Psychologist to provide comprehensive assessments and interventions for children and young people in varied settings.The role supports professional growth within a friendly team-oriented environment, emphasizing work-life balan

A leading childcare organization seeks an ADHD & Autism Assessor to conduct diagnostic evaluations for children aged 0-18 in a hybrid role.The successful candidate will produce formal clinical reports and work collaboratively with families and clinical teams.Essential qualifications include active r

Alongside working with a network of over 350 clinical colleagues with regular forums for peer reflection and practice development, Outcomes First Group offer an array of flexible benefit options. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in

An educational organization in the United Kingdom is seeking a Practitioner Psychologist to deliver psychological services and assessments.The role involves training staff and contributing to educational planning.Candidates should possess a doctoral degree in psychology and relevant experience.This

Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. As a leading UK provider of specialist education for children and

As a leading UK provider of specialist education for children and young people with special educational needs, and part of Outcomes First Group, we deliver innovative, evidence-based approaches that support measurable progress and lasting impact. We are proud to say that in 2025 Outcomes First Group

At Outcomes First Group we are committed to the safeguarding and promoting the welfare of our pupils and young people. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. While we aim to keep applicants

As part of Outcomes First Group, we are pioneering innovative, evidence-based approaches that deliver meaningful, measurable outcomes for everyone in our care. We are really proud to say that in 2025, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the sixth year ru

Outcomes First Group is committed to safeguarding and promoting the welfare of our pupils and young people. Outcomes First Group is committed to a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. At Outcomes First Group, we believe every child has the

As part of the Outcomes First Group, a recognised leader in exceptional education,The London Children's Practice works with the OFG Momenta Connect brand. We work in close partnership with schools and Local Authorities, developing tailored packages of support that create meaningful, lasting outcomes

As part of Outcomes First Group, we are pioneering innovative, evidence-based approaches that deliver meaningful, measurable outcomes for everyone in our care. We are really proud to say that in 2025 Outcomes First Group were officially certified as a ‘Great Place to Work’ for the sixth year run

Our services are aligned with best practices from Outcomes First Group, ensuring our interventions are expert-led and impactful. At Momenta Connect we are committed to providing a supportive environment where assistants can learn, grow, and achieve the best outcomes for themselves and their clients.

An educational services provider in the UK is seeking a Senior Speech and Language Therapist to join their multidisciplinary team.This role involves delivering specialized assessments and interventions to support pupils with diverse communication needs.Candidates should possess a degree in Speech an

A leading educational services organization in the UK is seeking a Therapy Assistant to support young people with special educational needs at Hillingdon Grange Schools.This role involves collaborating with Speech and Language Therapists to facilitate tailored interventions.Ideally suited to someone

As part of the Outcomes First Group, a recognised leader in exceptional education, The London Children’s Practice works with the OFG Momenta Connect brand. We work in close partnership with schools and Local Authorities, developing tailored packages of support that create meaningful, lasting outco

Our services are aligned with best practices from Outcomes First Group, ensuring our interventions are expert-led and impactful. Our services are aligned with best practices from Outcomes First Group, ensuring our interventions are expert-led and impactful. Our team at Momenta 360, delivered by the

Our services are aligned with best practices from Outcomes First Group, ensuring our interventions are expert‑led and impactful. Momenta team at London Children’s Practice, provides clear outcomes and practical recommendations to ensure every child feels understood, supported, and ready to progr

As part of the Outcomes First Group, a recognised leader in exceptional education,The London Children's Practice works with the OFG Momenta Connect brand. We work in close partnership with schools and Local Authorities, developing tailored packages of support that create meaningful, lasting outcomes

A prominent educational organization in Greater London is seeking a Learning Support Assistant to support the education and development of children with diverse needs.The role involves assisting teachers, delivering engaging lessons, and ensuring a positive learning environment.Ideal candidates will

A leading educational organization in the UK is seeking a passionate 1:1 Learning Support Assistant to empower students with specific educational needs at Crookhey Hall School.You will provide personalized support, implement tailored strategies, and celebrate pupil achievements within a vibrant comm

A leading healthcare organization is seeking an ADHD & Autism Assessor to conduct diagnostic assessments for children aged 0–18.You will work closely with multidisciplinary teams, producing clinical reports and recommendations while collaborating with families.A strong background in neurodevelopme

A leading educational support organization seeks an Educational Psychologist to conduct comprehensive assessments and provide interventions for children and adults.The role involves working with schools and local authorities to implement best practices in educational psychology.Candidates should hol

At Outcomes First Group, we believe every child has the ability to thrive when given access to a learning environment designed for their success. Why join Outcomes First Group?. Outcomes First Group is the largest independent provider of high quality special needs education and care.

At Outcomes First Group, we believe every child has the ability to thrive when given access to a learning environment designed for their success. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. At O

In 2025, Outcomes First Group were officially certified as a. Outcomes First Group is the UK’s largest independent provider of high-quality special needs education, operating across England, Scotland, and Wales. Outcomes First Group is committed to a fair, thorough, and efficient recruitment proce

In 2025, Outcomes First Group were officially certified as a. Outcomes First Group is the UK’s largest independent provider of high-quality special needs education, operating across England, Scotland, and Wales. Outcomes First Group is committed to a fair, thorough, and efficient recruitment proce

Assist pupils with Autism and additional needs, preparing materials and supporting classroom activities.Encouraging independence and contributing to a positive learning environment.

SEN Teacher needed to teach pupils aged 11-19 with complex needs, providing guidance and feedback.

SEN Primary Teacher to deliver high-quality education to pupils with ASC and Complex Needs, monitoring progress and contributing to a supportive learning environment.

An English Teacher is needed to teach small groups and build meaningful relationships.

The English Lead Teacher will develop and deliver the English curriculum, mentor staff, and ensure high-quality teaching.

SEN Teacher needed to deliver engaging lessons for students with autism and complex needs.The role involves planning, assessing, and supporting students' academic and emotional development.

Early Career Teacher needed to teach students with ASC and complex needs at Options Autism School.

The School Chef is responsible for planning and preparing high-quality food for the school, managing kitchen staff, and ensuring adherence to dietary requirements and food safety standards.