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Owner jobs in United Kingdom - Page 2

  • Head Pizza Chef
    Head Pizza Chef
    24 days ago
    £15.5–£18 hourly
    Full-time
    London

    Pizza Chef & Assistant Pizza Chef – New Restaurant Opening (South Woodford, London) We are an experienced hospitality team launching an exciting new restaurant in South Woodford and are looking for a talented Pizza Chef / Kitchen Lead and an Assistant Pizza Chef to join us from the very beginning. This is a fantastic opportunity for energetic and enthusiastic individuals to be part of a brand-new concept. The Roles: • Lead and support all kitchen operations, • Prepare high-quality pizza dough from scratch, • Work with a Marana Forni rotating gas-fired oven, • Collaborate with the owner on menu development and pizza concepts, • Assist with food ordering and stock control, • Maintain excellent hygiene and food safety standards, • Support kitchen workflow and service efficiency, • What We’re Looking For:, • Proven experience as a pizza chef (essential for lead role, preferred for assistant), • Strong knowledge of dough preparation and pizza techniques, • Ability to work in a fast-paced kitchen environment, • High standards of cleanliness and organisation, • Positive attitude and strong work ethic, • What We Offer:, • Very competitive salary (based on experience), • Holiday pay and pension scheme • Supportive and experienced ownership team, • Start Date: First week of June, • If you’re passionate about pizza and want to be part of something from day one, we’d love to hear from you, • Apply now with your CV and a short introduction.

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  • Head Chef
    Head Chef
    27 days ago
    Full-time
    London

    Job Description: About Us Malay Fellas is the home of Malaysian cuisine in London — warm hospitality, authentic flavours, and a vibrant dining experience. As we expand our team for our new Queensway location, we’re looking for passionate, reliable individuals to join us in key roles across the restaurant. 1. Head Chef (Pan-Asian / Malaysian Cuisine) Responsibilities: Oversee all kitchen operations Lead, train, and manage kitchen team Maintain consistency, quality, and presentation of dishes Stock control, ordering, and prep management Ensure food safety and hygiene compliance Work with owners on menu development and cost control Requirements: Minimum 3 years experience as Head Chef or Senior Sous Chef Strong wok experience required Strong background in Pan-Asian or Southeast Asian cuisine Excellent leadership and communication Ability to run a busy kitchen with high standards Must have valid right to work in the UK 2. Chef De Partie Responsibilities: Assist in day-to-day kitchen operations Prepare and cook dishes to a high standard Work across different sections, including wok station Maintain consistency, quality, and presentation of dishes Support stock control and basic prep management Ensure food safety and hygiene standards are followed Work closely with Head Chef and kitchen team Requirements: Minimum 1 year experience as Chef de Partie or similar role Experience working in a fast-paced kitchen Wok experience required Basic understanding of Pan-Asian or Southeast Asian cuisine Reliable, organised, and able to handle pressure Good communication and teamwork skills Positive attitude and willingness to learn Must have valid right to work in the UK What We Offer: Competitive salaries Staff meals Career growth opportunities Supportive and friendly team environment Job Types: Full-time, Permanent, Zero hours contract Benefits: Discounted or free food Employee discount Experience: Hospitality: 3 years (preferred) Work Location: In person

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  • Field Sales Executive (Part-Time, CCTV)
    Field Sales Executive (Part-Time, CCTV)
    1 month ago
    £12.75–£22.5 hourly
    Part-time
    Ilford, Redbridge

    We are a growing London-based CCTV installation service seeking a reliable and confident Field Sales Assistant to support our business expansion by engaging directly with local businesses. This is a field-based role focused on lead generation and customer engagement, where you will visit retail shops, restaurants, and commercial premises to introduce our CCTV services and generate interest for site visits and installations. No prior CCTV technical knowledge is required—training will be provided. This role is ideal for candidates with strong communication skills who are comfortable interacting with business owners face-to-face and generate leads. Key Responsibilities 1. Field Outreach & Business Development Visit assigned local areas and approach small-to-medium businesses (e.g., barbershops, grocery stores, restaurants, off-licences) Introduce our CCTV installation services in a professional and concise manner Identify potential customer needs (new installation or upgrade) 1. Lead Generation Collect accurate customer details including: Business name Contact number Address/location Secure interest and arrange appointments for site visits 1. Appointment Coordination Schedule or refer qualified leads to the operations team for follow-up Ensure all leads are genuine and meet minimum criteria for quotation 1. Reporting & Activity Tracking Maintain a daily record of: Number of businesses visited Conversations held Leads generated Provide updates at the end of each shift Performance Expectations Visit approximately 15–20 businesses per shift Maintain a professional and respectful approach at all times Generate consistent leads and contribute to overall sales targets Requirements Essential: Confident verbal communication and interpersonal skills Professional attitude and presentable appearance Ability to work independently in a field-based environment Comfortable walking and travelling locally within London Preferred (not mandatory): Previous experience in sales, promotions, or customer-facing roles Familiarity with local business environments What We Offer Stable hourly pay with additional earning potential through bonuses Flexible part-time schedule suitable for students or individuals seeking additional income Opportunity to gain experience in field sales and develop to business development Manager Growth opportunities as the business expands Compensation £12.75 per hour (paid via PAYE) Performance incentives: £2 per confirmed quote appointment £10 per completed installation (successful sale) Approx. 5-hour shifts (flexible scheduling)

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  • Sales Manager
    Sales Manager
    1 month ago
    £50000–£150000 yearly
    Full-time
    London

    Job Summary COMMISSION-DRIVEN BUSINESS DEVELOPMENT REPRESENTATIVE High Commission We are seeking a dynamic and strategic candidate to lead our business development and sales initiatives in London. This is a performance driven role with base salary + uncapped commission. High performers can earn $5k-$10k a month. The ideal candidate will be responsible for fostering key relationships, driving onboarding growth, and expanding our market presence through effective presentation, negotiation, and technical sales expertise. This role requires a proactive leader with excellent communication skills, professional persistence, a genuine belief in the company, a team mindset, self-motivation, and a strong understanding of B2B sales, marketing, and technology solutions. The successful candidate will play a pivotal role in shaping our company's growth trajectory, by leveraging their industry knowledge and leadership capabilities. Duties Identify and contact local service businesses (salons, clinics, fitness studios, gyms, cleaning and maintenance companies) in your assigned area. Conduct outreach via in-person visits and phone Present Xaphra clearly, focused on how it helps businesses gain clients and increase revenue. Convert interested businesses into active partners on the platform Guide businesses through the initial onboarding process and ensure they are fully set up before handing off to the development staff. Follow up consistently with leads, and maintain a structured pipeline. Build strong relationships with business owners, and become a trusted point of contact. Work closely with onboarding development team to ensure smooth activation of new clients Provide feedback on common objections, competitor positioning and market response Meet and exceed weekly and monthly onboarding targets, scripts provided as needed. Experience Proven experience in business development, sales roles or Kirby acquisition, preferably in SaaS, marketplaces, or service-based industries Demonstrated success in closing deals and meeting or exceeding targets Strong ability to prospect, qualify and convert leads independently Excellent communication and negotiating skills with the ability to articulate value propositions quickly and clearly to diverse audiences. Comfortable handling objections, and navigating competitive conversations Experience with outbound sales (in-person outreach.) Ability to build rapport quickly with business owners and decision-makers Analytical skills to interpret data insights for decision-making purposes. Highly self-motivated with results-driven mindset Strong organizational skills with the ability to manage a pipeline and follow up consistently Comfortable working in a fast-paced, early-stage environment with evolving processes Basic understanding of CRM tools, sales tracking, booking platforms etc. (Not essential; walk-through provided.) Ability to quickly understand and communicate a value proposition clearly and confidently. We value attitude, drive, ability to execute over years of experience. Job Type: Contract Benefits: Flexible schedule Work Location: On the road

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  • Remote Onsite IT Support for Restaurants
    Remote Onsite IT Support for Restaurants
    1 month ago
    £18000–£20000 yearly
    Full-time
    London

    REMOTE/ ONSITE IT Support Engineer (Restaurants) – London – Applicants WelcomeAbout NetronEats NetronEats is a fast-growing, AI-powered platform designed to revolutionize the restaurant, takeaway, and delivery industry. We help local restaurant owners take back control of their business by providing the tech they need to save £1000s in commissions usually paid to platforms like Just Eat, UberEats, and Deliveroo. We are a startup with a clear mission: making local businesses more profitable and sustainable. Location: Remote / Field-Based (Work from home + Onsite across London) Base Salary: £18,000 per annum REMOTE / ONSITE Working Hours: Monday – Saturday | 12:00 – 21:00 (6-Day Week) Benefits: 2 Weeks Paid Holiday + Bank Holidays | Paid Overtime | Mileage ReimbursementCompensation & Commissions (Uncapped) We reward our engineers for the value they bring to our partners. In addition to your base salary, you can significantly increase your earnings through: • Card Payment Bonus: £50 commission for every successful card payment sale/referral., • Hardware & Software Commission: 5% commission on the total sale value of any system upgrades (e.g., Kiosks, Handheld Tablets, Kitchen Displays)., • Travel: All business-related mileage is fully reimbursed.The Role This is a "no-office" role: you will provide REMOTE support from HOME and TRAVEL directly to London's most exciting restaurants for installations and Support. Since you will be working the 12:00 – 21:00 shift, you will be the key technical contact for our clients during their most critical dinner service hours. Note to Applicants: At NetronEats, we value diversity and a fresh perspective. As the IT and hospitality tech sectors are often male-dominated, we strongly encourage and welcome applications from female candidates.Key Responsibilities • Onsite Support: Install and troubleshoot Android tablets, Thermal Printers, and Kitchen Display Systems., • Networking: knowledgeable to configure wifi, routers and switches., • Connectivity: Manage TCP/IP settings and Static IP assignments for 100% uptime., • Growth: Help restaurants save more by identifying where they could benefit from extra NetronEats hardware or services.Requirements, • IT Experience: Solid background in IT and Networking support., • Hands-on Skills: Proven ability to handle physical network cabling and basic router setups., • London Mobility: Valid Motorbike or Car driving license is essential for travel across London., • Communication: Professional, reliable, and calm—able to help busy restaurant staff who may not be tech-savvy.Why Join NetronEats?, • Impact: Work for a startup that is actually helping small businesses survive the "commission squeeze.", • Autonomy: Enjoy a field-based role without the daily office commute., • Full Training: We provide comprehensive training on the NetronEats platform and Android ecosystem.How to Apply Ready to help London’s restaurants stop paying high commissions? Apply today.

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  • Sales Consultant
    Sales Consultant
    1 month ago
    £15–£18 hourly
    Part-time
    London

    We are looking for a Growth & Sales Consultant who lives and breathes marketing. You are not just an order taker—you are a consultant. You understand the pain points of business owners, you can articulate the value of our services, and you know how to close the gap between a lead and a long-term partnership. What You’ll Do: • Pipeline Management: Manage inbound leads and proactively hunt for new business opportunities., • Consultative Discovery: Conduct high-level discovery calls to understand client business models, goals, and marketing challenges., • Proposal Crafting: Translate client needs into compelling, high-converting proposals that showcase our unique value proposition., • Negotiation & Closing: Lead the sales process from initial contact to contract signature, handling objections with grace and confidence., • Marketing Insight: Stay ahead of industry trends to speak intelligently about SEO, paid media, and brand strategy during sales calls., • CRM Excellence: Maintain a clean, organized, and active pipeline in our CRM to ensure no lead is left behind. You Are a Perfect Fit If: • You are a Closer: You don’t get discouraged by a "no"—you see it as the beginning of a conversation. You have a proven track record of hitting and exceeding sales targets., • You Speak the Language: You have a solid understanding of digital marketing fundamentals (ROI, CPC, ROAS, Branding, LTV). You can explain why what we do works., • Top-Tier Communication: You are articulate, professional, and persuasive. You have high emotional intelligence and know how to build rapport with executives., • Self-Starter: You thrive in an environment where you have autonomy. You don’t need your hand held; you need a goal and the resources to smash it., • Passion for Growth: You are genuinely interested in helping other businesses succeed. You care about the results we deliver to our clients.

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  • Sales Advisor
    Sales Advisor
    1 month ago
    £30000–£99000 yearly
    Part-time
    Romford

    Self-Employed Field Sales Agent (Merchant Services) Location: UK Wide (Field-Based) Job Type: Self-Employed / Commission Only Earnings: £40,000 – £100,000+ OTE (Uncapped) About the Role We are looking for motivated, self-employed sales professionals to join our growing team in the merchant services sector. This is a field-based role where you’ll be helping businesses reduce their card payment costs while earning industry-leading upfront commissions and ongoing residual income. You’ll be representing a portfolio of trusted payment providers including Worldpay, Teya, Clover and SumUp, giving you a competitive edge when speaking with business owners. What We Offer • Uncapped earning potential – realistic £40k–£100k+ OTE, • Best-in-class upfront commissions paid from your very first deal, • Residual income on every deal you write, • Weekly/fast payments, • Full onboarding and ongoing support, • Access to multiple providers to maximise your close rate, • Flexibility to manage your own schedule Your Responsibilities • Prospect and approach small to medium-sized businesses, • Generate and manage your own pipeline, • Present and sell card payment solutions, • Build long-term relationships with clients, • Close deals and submit applications What We’re Looking For • Previous sales experience (field sales preferred but not essential), • Self-motivated and target-driven, • Strong communication and negotiation skills, • Ability to work independently, • Full UK driving licence and access to a vehicle (preferred) Why Join Us? This is an opportunity to build a long-term income stream, not just earn one-off commissions. With top-tier providers, strong commission structures, and support from day one, you’ll have everything you need to succeed in a high-demand industry. Apply Now If you’re hungry to earn, driven to succeed, and want to take control of your income, we want to hear from you. Apply today to start earning from your very first deal.

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  • Head Chef
    Head Chef
    1 month ago
    £50000–£55000 yearly
    Full-time
    London

    Head Chef – PYRÁ (Queen’s Park, London) About PYRÁ PYRÁ is a neighbourhood modern European restaurant rooted in Spanish and Greek Mediterranean flavours, offering all-day dining, a curated wine list and an active events programme. With 40% of revenue generated through events—including weddings, private dining and standing canapé/bowl-food receptions—we are expanding our culinary leadership team as we relaunch with a new winter menu and chef partnership. Role Overview We are seeking an experienced and creative Head Chef to lead the kitchen at PYRÁ. The ideal candidate has a strong background in Spanish and/or Greek cuisine, combines traditional techniques with a modern approach and can confidently deliver both restaurant service and high-volume, high-quality event catering. The Head Chef will be responsible for all aspects of kitchen operations, menu development, costing, team leadership and ensuring consistent quality across à la carte dining, brunch and a diverse range of events. Key Responsibilities Culinary Leadership Lead the creation and execution of PYRÁ’s menu, highlighting Spanish and Greek influences. Develop seasonal menus for lunch, dinner, brunch and private events. Ensure exceptional quality, consistency and presentation across all dishes. Events & Catering Design and execute culinary offerings for weddings, corporate events, private dinners, standing events, canapé receptions and bowl-food service. Work with the events team to tailor menus, tastings and service flow for each event style. Plan logistics and production for high-volume events while maintaining PYRÁ’s premium standards. Kitchen Operations Manage daily kitchen operations including prep schedules, stock control, food safety and compliance. Oversee ordering, vendor relationships and cost control to achieve strong GP targets and minimise waste. Maintain a clean, organised and efficient kitchen in line with EHO standards. Team Management Recruit, train and develop a high-performing kitchen team. Create a positive culture built on collaboration, consistency and pride. Manage rota planning, labour cost control and staff performance. Collaboration Work closely with the owner, GM and events team to ensure seamless service between kitchen and front of house. Participate in menu planning, promotions, tastings and new concept development. Required Experience Minimum 5 years’ experience in senior kitchen roles, with at least 2 as Head Chef or above. Strong background in Spanish and/or Greek cuisine—with a passion for Mediterranean produce, flavours and techniques. Proven ability to execute both restaurant à la carte service and event catering simultaneously, including: Weddings Canapé receptions Bowl food Corporate events Private dining Experience creating menus and costing dishes to deliver healthy margins. Strong leadership and people management skills. Excellent organisational skills and ability to perform under pressure. Knowledge of modern food safety and allergen standards.

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  • Barista
    Barista
    2 months ago
    £12–£13 hourly
    Full-time
    London

    Barista & Customer Service Front of House The Wagon Wanstead is a growing small business in a bustling East London high street. We are a customer and community-centric cafe where locals can enjoy a hearty breakfasts, delightful brunches, and satisfying lunches, served with speciality coffee, hand crafted drinks and fresh juices and smoothies. Are you enthusiastic? passionate about giving amazing customer service? how about working with speciality coffee? We're looking for reliable, hard working individuals to act as the face of our brand. As a barista and front of house customer service you will be responsible for the day to day operation of the store, working alongside our energetic team and reporting directly to the business owners. Responsibilities include : • Excellent customer service at all times, • Producing quality hand crafted drinks & speciality coffee, • Serving customers on the floor and at the bar, • Maintaining general cleanlisness of the cafe, • Ensuring the store operates safely following all Food Hygiene standards to achieve a 5 star rating, • Opening up and closing down, • Ordering of goods and ingredients, • Mentoring other staff, • Optional: Support with content creation for social media and marketing, • Keeping your finger on the pulse of the speciality coffee industry trends and supporting to develop seasonal drink menus. Summary: Job Type: Full-time Salary: From £11.50 per hour + tips Schedule: 8 hour shifts / day shifts. Must work weekends. Experience: Hospitality: 1 year (required), Barista: 1 year (required) Work Location: In person, Wanstead E11 Benefits: • Pay can be negotiated based on experience with competitive hourly rates, • Paid daily lunch break, • Complimentary food whilst on break

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  • Cafe Head Chef
    Cafe Head Chef
    2 months ago
    Full-time
    London

    Astha's is a home to British style licensed café influenced with North Indian flavours serving delicious breakfast, brunch and lunch menu Offering British influenced traditional yet unique Northern India’s food all day. Nestled in Belgrave gardens St John’s Wood . At Astha’s you’ll find the food at all times rich in flavours yet soaked in traditions. The elegant 30+ seater café (including outside area) will be open from mid May for breakfast and lunch all week, with plans underway to open in the evening authum'26. Role Requirement : The requirement is for a dynamic, passionate experienced Chef with a proven track record of working in cafe/restaurants. The candidate should be able to work to the highest of standards. These include team leadership and motivation as well being a team player, have good and comprehensive knowledge of not just Indian cuisine and its regional variations, but also cooking from the wider Subcontinent. Wide ranging knowledge is required as this is a cafe that we aim to build up a strong following based on flavoursome, well-presented food, drink and service. The new Chef will be at the heart of the cafe to be the face and lead activations with the senior personnel (owner/on-board consultant). The candidate should also have a clear understanding of traditional and modern, skilful Indian cooking – from current techniques to an eye for contemporary presentation. Knowledge of seasonal British ingredients is a must and being able to marry them with Indian spices and flavours. High professional standards are required across the board, including managing the kitchen team well and maintaining hygiene standards to a high level. Further, the Chef must have a clear sense of direction on menu formulation, its profit-making viability, be able to adjust to the needs of the business and have easy communication skills along with being able to keep abreast of ever-evolving trends in dining and restaurants. The establishment boasts an experienced owner and a highly knowledgeable hospitality consultants to ensure that the business is on forward track with ongoing activations to build and bolster its reputation and an excellent chef at its heart. A minimum of level 2 food safety is required Job responsibilities include: -Responsibility for the kitchen’s daily operations and supervising kitchen staff. -Liaising with the relevant companies/suppliers for food orders. -Monitoring and controlling stock levels and inventory. -Ensuring correct stock rotation procedures are followed. -Preparing the work schedule for all kitchen staff. -Monitoring portions and waste control. Capacity to work under pressure during the extreme busy period. The ability to be fully confident and have good command of the English language. Job Type: Contract Pay: Competitive

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  • Waiting Staff
    Waiting Staff
    2 months ago
    £16.5 hourly
    Part-time
    London

    Corrochio's Restaurant in Dalston is on the hunt for wait staff to join our team. We are after someone with waiting experience in restaurants, customer service orientated, and brings a positive social energy to the workplace every shift. As we continue to grow, endless opportunities to progress your career will open and we will do all we can do to support your development. Essential to this role is: • Customer-forward style of service with a passion for creating unforgettable customer experience., • Positive attitude., • Works well in a team and is a true team player (we are all very close and supportive of each other), • Attention to detail, • Full weekend availability is essential (Frdays & Saturdays), • Reliability and punctuality, • Late night availability (until 1am) Your responsibilities would be: • Provide great customer service to the standards we set for team and the venue, • Learn the menu and drink offerings, so we can give the customer experience we strive for everyday, • Perform opening and closing duties to the standard set by the business owners and management team, • Ensure the venue is clean and presentable to the public at all times, • Attend training sessions provided by the business Job Details • 20-25 hrs per week, depending on your needs, • Friday & Saturday availability, • Minimum £16.50/hour, inclusive of base rate, holiday tronc, gratuity. Additional tronc/gratutiy monthly., • Pay monthly on the last Friday of every month., • Generous staff discount on food and drink in any of our venues (Corrochio's resturant, Corrochio's Cantina, and Cinco), • Staff days out, including attending cultural Mexican events (festivals, cinema, food/drink pop-ups), • Staff meals and drinks on shift, • On the job and outside staff training

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  • Manager
    Manager
    2 months ago
    £30000–£34000 yearly
    Full-time
    London

    About the Role: We are looking for a hands-on and reliable Store Manager to take full responsibility for the day-to-day operations of a busy café. This role is focused on ensuring smooth service, maintaining high standards, managing staff, and controlling stock and costs—allowing the owner to focus on growing the business. Key Responsibilities: Operations Management: Oversee daily opening and closing of the café Ensure smooth, efficient service during all shifts Maintain high standards of cleanliness, organisation, and presentation Team Management: Manage staff schedules and shift planning Supervise, support, and motivate the team during service Handle staff issues such as lateness, absence, and performance Train and onboard new team members Customer Experience: Deliver excellent customer service standards at all times Handle customer complaints professionally and resolve issues promptly Stock & Inventory Control: Monitor stock levels and maintain inventory records Order supplies based on set par levels and business needs Minimise waste and control costs Performance & Reporting: Track daily sales and operational performance Report key issues, stock needs, and staff updates to the owner Identify opportunities to improve efficiency and profitability Requirements: Previous experience in a café, coffee shop, or hospitality management role Strong leadership and organisational skills Ability to work in a fast-paced environment and solve problems independently Good understanding of stock control and basic cost management Reliable, proactive, and detail-oriented What We’re Looking For: Someone who takes ownership and responsibility A natural problem-solver who doesn’t rely on constant supervision Strong communicator who can manage a team effectively Passion for hospitality and delivering a great customer experience What Success Looks Like (First 90 Days) Able to run daily operations independently Staff are organised, trained, and performing well Stock is consistently managed with no major shortages Service runs smoothly without owner involvement

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  • Restaurant Manager
    Restaurant Manager
    2 months ago
    £45000 yearly
    Full-time
    Kingston upon Thames

    RESTAURANT MANAGER – EXCLUSIVE NEW RESTAURANT | SURREY 🌟 Candidates must live locally or have reliable access to their own transportation No visa sponsorship available We are seeking a passionate, confident, and driven Restaurant Manager (or an experienced Assistant Manager ready to step up) to lead one of Surrey’s most exclusive new dining spots. This is a rare opportunity for a hospitality professional who combines exceptional service standards with strong wine knowledge and wants to grow with an ambitious, expanding company. 📍 Location Surrey 💰 Salary £45,000+ depending on experience 🕓 Schedule 4 days on / 3 days off 🏠 Accommodation Optional double room available above the restaurant About the Venue Venue One – Fine Dining (open 3 evenings a week) A discreet, high-end restaurant offering an Asian-influenced menu in an intimate, premium setting. This is a secret concept with no online presence — guests attend by invitation or word of mouth. It already attracts celebrities and high-profile local clientele and is known for its refined, understated luxury. The Role As Restaurant Manager, you will: • Lead, motivate, and develop a professional front-of-house team, • Deliver exceptional guest experiences in a high-profile, exclusive environment, • Oversee daily operations, • Work closely with the owner and Head Chef to refine and grow concepts, • Manage budgets, stock control, and supplier relationships, • Take ownership of the wine and beverage programme – strong wine knowledge is essential, • Curate wine, cocktail, and beverage offerings to match premium brand standards, • Train and mentor the team in premium beverage service The Ideal Candidate You will be: • Living locally or have reliable access to your own transportation, • Energetic, confident, and highly service-driven, • Experienced in fine dining, boutique hotels, or high-end hospitality, • Strong in wine knowledge (sommelier or bar management background is highly advantageous), • A natural leader with excellent communication skills, • Comfortable managing multiple concepts side by side, • Ambitious and excited by long-term progression within a growing group Why This Role? Lead one of Surrey’s most exclusive and discreet dining destinations Manage two contrasting venues under one roof Clear career progression, with plans to open multiple future sites

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  • General Manager
    General Manager
    2 months ago
    £40000–£45000 yearly
    Full-time
    London

    General Manager – PYRÁ Location: Queen’s Park, London Role Type: Full-time, senior leadership position Role Overview The General Manager is the operational and cultural lead of PYRÁ, responsible for delivering exceptional guest experiences, driving commercial performance and ensuring smooth day-to-day operations across the restaurant, bar, private dining and events. This role requires a hands-on, people-first leader with strong commercial awareness, capable of running a high-energy hospitality venue while protecting brand standards, profitability and team morale. Key Responsibilities: Operations & Service Excellence Oversee all front-of-house and venue operations, ensuring consistently high service standards. Lead daily service across lunch, dinner, brunch, events and private hire. Act as the senior point of contact on-site for guests, suppliers and partners. Ensure compliance with all health & safety, licensing, food safety and legal requirements. Maintain venue presentation, ambience, music levels and guest flow in line with PYRÁ’s brand. Team Leadership: Recruit, train, manage and retain a high-performing FOH and management team. Set clear expectations, rotas and performance standards. Lead by example on the floor during service. Conduct regular team briefings, reviews and development sessions. Build a positive, accountable and motivated team culture. Financial & Commercial Management Own weekly and monthly P&L performance with the owner. Manage labour costs, GP targets, stock control, and wastage. Maximise revenue through covers, events, upselling and smart scheduling. Oversee till accuracy and financial controls. Contribute to pricing strategy and menu engineering alongside the Head chef and owner. Events & Private Hire Oversee the planning and delivery of private events, weddings, brand activations and parties. Work closely with the events team to ensure flawless execution on the day. Act as senior host for key events when required. Ensure events align with brand positioning and profitability targets. Brand, Guest Experience & Reputation: Protect and elevate the PYRÁ brand across service, tone and guest interaction. Handle guest feedback, complaints and reviews professionally and proactively. Drive repeat business, community engagement, and local reputation. Support marketing initiatives, launches and experiential events. Systems & Processes Implement and maintain clear SOPs across FOH and operations. Improve efficiency through systems, scheduling and process optimisation. Liaise with suppliers and contractors. Support the owner with reporting, forecasting and strategic planning. Key Skills & Experience Proven experience as a General Manager or senior hospitality manager. Strong background in premium casual dining, events-led venues or destination restaurants. Commercially astute with solid P&L understanding. Confident leader with excellent people management skills. Strong knowledge of wine. Calm under pressure, organised and solutions-focused. Excellent communication and guest-facing presence. Passion for food, wine, music and hospitality experiences.

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