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An excellent opportunity has arisen for a dedicated and experienced Parts Advisor to join a reputable automotive dealership in Worcester. This role offers the chance to work within a busy, professional environment, supporting the parts department and contributing to the overall success of the dealership. Benefits: Basic salary of £29,500 OTE of £38,000 Full-time permanent position Supportive and friendly working environment Opportunities for career development and progressionDuties of a Parts Advisor: Assisting the Parts Manager with daily departmental responsibilities Supporting workshop operations and vehicle health checks Managing stock control, parts ordering, and inventory levels Receiving deliveries and processing returns efficiently Handling customer enquiries both via phone and face-to-face Ensuring all orders are processed accurately and in a timely manner Providing excellent customer service to workshop clients and retail customers Maintaining accurate records and adhering to dealership procedures as a Parts AdvisorRequirements of a Parts Advisor: Previous experience as a Parts Advisor or in a similar automotive parts role within a main dealer environment Strong communication and organisational skills Good knowledge of computer systems and stock management software Ability to work independently and as part of a team Customer-focused attitude with a professional approach Reliable, punctual, and hardworkingContact Aedan Oliver, Automotive Recruitment Specialist at Perfect Placement covering Worcester and Worcestershire, today to discover more about this fantastic Parts Advisor opportunity. Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today

Job Introduction We are recruiting for a Parts Advisor to join our Volvo Dealership in Worcester. The working hours are Monday to Friday, on a alternating schedule between 8:30am to 6pm and 8am to 5:30pm, with Saturday mornings worked on a rotational basis. Salary includes a basic salary plus a monthly bonus, with an OTE of £35,600. A Parts Advisor is a key role interacting with all areas of the business including sales, service and our customers. You will be directly involved in supplying Volvo parts to the general public, trade customers and our own workshops. This role would perfectly suit a highly – motivated individual with experience and a passion for providing exceptional levels of customer service for one of the world’s leading car brands. This is an exceptional opportunity for the successful individual to develop, learn and forge a career within parts with Listers Volvo. Role and Responsibilities The work is diverse, and you’ll be working both behind the scenes receiving deliveries and at the front desk serving our customers. You will be responsible for pre-picking parts for the workshop job cards, picking parts for customer orders and checking availability of stock from various enquiries. Through in-bound and out-bound telephone enquiries, walk in customers, and internet enquiries you will be developing customer relationships through providing good product knowledge and creating an effective first impression. Ensuring consumables and service parts are regularly replenished providing a swift service to our workshop and other departments as well as our trade/retail customers. Handles warranty claims processing (relating to parts issues) and completes all relevant administration promptly and accurately (including customer records and invoicing). You’ll develop knowledge of our premium Volvo products to understand the purpose of vehicle parts and how they function.About you We are looking for someone with previous experience working as a parts advisor within a dealership or you will have gained motor factor knowledge in a similar role with another franchise or specialist parts company. However, if you have a good understanding of cars & the ability to learn, we are happy to train the right candidate. The ability to quickly establish and build rapport with our customers. You should be proactive; sales driven and maintain an outstanding level of customer service. You must have excellent communication & organisational skills while working well in a fast-paced environment. A professional individual who is able to work towards tight deadlines.What we offer 25 days holiday plus bank holidays Company Pension Wellness Programme Sick Pay Group life insurance Staff discount on car servicing Listers Benefits – discounts on retailers, restaurants, cinemas & holidays Long service and loyalty incentives Staff referral scheme In-house, manufacturer & professional qualifications Free Parking / On-site Parking Company EventsWhy Listers? Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. There’s a reason why this is the case, actually there’s over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be Listers has a career for you

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