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TEAM The ITSO (IT Services and Airline Operations) organisation manages and is accountable for the rapid delivery of the trustworthy, scalable, and efficient IT infrastructure services needed to support the technology critical for easyJet’s future growth plans and ambitions. I&O Workplace Products are part of the ITSO organisation and aimed at enhancing productivity, communication, and efficiency within an organisation. These products consist of: • Productivity & Collaboration – aimed at enhancing productivity, communication, and efficiency within an organisation enhance teamwork by enabling seamless communication and real-time sharing of resources, ultimately driving efficiency within organisations., • Adoption & Automation – Automation streamlines repetitive tasks, allowing employees to focus on higher-value activities and improving., • Workplace Equipment – IT equipment delivers essential functionalities to the workplace by facilitating all of the above Each Product is accountable for the end-to-end delivery of business outcomes and the Product teams are expected to demonstrate a proactive work mindset in addressing easyJet’s priorities. JOB PURPOSE The IT Service Assurance Specialist is responsible for the effective execution of the service integration strategy and processes within the Productivity & Collaboration team, enabling trust, velocity, scalability, and efficiency of the product services. JOB ACCOUNTABILITIES The IT Service Assurance Specialist is responsible for delivering the service integration services within their own Product, overseeing the execution of standardised IT service management processes (ITSM), tools, and frameworks within their Product (including Supplier teams) and ensuring consistency of service integration practices with other Platforms and Products. Primarily reporting to the Product Lead for P&C, this role uses the service integration team assets (e.g. process execution playbooks, training materials, governance frameworks, KPIs dashboards, etc.) to deploy the following key processes (in close collaboration with the Supplier team) and ensure their smooth execution: 1. Service Integration Management - Oversee IT service management processes across workplace products. Key areas include: • Incident Management: Manage and resolve incidents to reduce business disruptions., • Major Incident Management: This role additionally operates on-call within scheduled roster as a major incident manager for all IT incident escalations in and out of hours. Full training and tooling will be given to support this work., • Problem Management: Prevent recurring incidents to enhance system stability., • Service Continuity, Design, and Transition: Ensure service availability and oversee the lifecycle of service design and implementation., • Change and Capacity Management: Streamline change processes and optimize resource utilization., • Service Catalogue and Knowledge Management: Maintain an updated service catalogue and manage knowledge for accessibility and compliance., • Configuration Management: Manage and map configuration items to services. 2. Risk & Compliance Management: • Manage asset, patch compliance, and disaster recovery planning to ensure product integrity and compliance. 3. Strategy & Planning: • Align service integration strategies with product objectives., • Assess service delivery issues and ensure smooth service transitions. 4. Value & Performance Management: • Monitor and enhance the value delivered by product processes, supported by the Value and Performance team. 5. Leadership Management: • Collaborate with the Service Integration Lead and the Community of Practice to drive process improvements and feedback implementation. KEY SKILLS REQUIRED • Extensive experience within an IT department providing cross-functional IT management capabilities., • Experience in IT governance, including experience in policy definition and process improvements within a large or complex organisation., • Understanding of IT systems, architectures, and technologies to assess service components and collaborate with technical teams., • Understanding and experience in IT service management (ITSM) and Information Technology Infrastructure Library (ITIL)., • Experience in maximising effectiveness of offshore resource models and experience in managing and delivering through third-party suppliers, focusing on business outcomes and employee experience., • Planning & orchestration skills: planning across product and platform teams, roadmap creation, scheduling, • Experience ensuring quality management incl. quality assurance, risk management and process improvement methodologies., • Data-savvy: strong data analysis skills., • Proven stakeholder needs’ analysis and stakeholder communication and management skills., • Effective influencing and negotiation skills in complex environments where resources required for success may not be in direct control of this role. What you’ll get in return: At easyJet, we pride ourselves on a vibrant and inclusive workplace culture that supports and rewards innovation and excellence. We offer: • Competitive base salary, • 20% bonus potential., • 25 days holiday, pension scheme, life assurance, and a flexible benefits package., • Discounted staff travel scheme for friends and family, • Annual credit for discount on easyJet holidays, • ‘Work Away’ scheme, allowing you to work abroad for 30 days a year, • Electric vehicle lease salary sacrifice scheme Location & Hours of Work We operate a hybrid working policy of 40%-60% of the month spent with colleagues. We look forward to your application and the possibility of you flying high with our team! Application Process: Interested candidates should apply through our careers portal. Reasonable Adjustments: At easyJet, we are dedicated to fostering an inclusive workplace that reflects the diverse customers we serve across Europe. We welcome candidates from all backgrounds. If you require specific adjustments or support during the application or recruitment process, such as extra time for assessments or accessible interview locations, please contact us at . We are committed to providing reasonable adjustments throughout the recruitment process to ensure accessibility and accommodation

Field Service Engineer £28,000 - £34,000 + Company Van + Training + Progression + Company Benefits Luton, Bedfordshire Are you a field service engineer or similar looking for a varied role providing full training on specialist security equipment within a well-established yet growing company, offering a company van for personal use and ongoing progression into leadership roles? With over 35 years of experience in providing security to both the commercial and construction industries, this company looking to expand their services to the south of the UK outside of London. In this role you will be working Monday to Friday 8:30 - 5:00 carrying out the installation and maintenance of security systems. You will join a friendly team, as well as working autonomously as you cover a regional patch around reading and further south to places like Bournemouth and Brighton. This role would suit a Service Engineer looking to join the security industry and learn how to install and maintain a variety of security systems, with the channel for progression into more senior roles in the future. The Role Installation of security systems - training provided Planned and reactive maintenance Covering a patch across the south of the UK Receive training on installation of CCTV systems The Person Field Service Engineer Holds a CSCS card Happy to commute across a regional patch Looking to move into the Security Industry Full UK Driving License Keywords: Field service Engineer, Engineering, Security, Regional Patch, Company Van, Reading, Brighton, Bournemouth, Installation, Maintenance, Repairs, CCTV, Company Bonus, Training, Progression, Independence, Fulltime Reference Number: BBBH42761 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website. TPBN1_UKTJ

Take the lead on plastering and tiling projects, including skimming, patch repairs, rendering, surface preparation, and floor/wall tiling. A plastering and tiling expert with hands-on experience and a strong track record. Multi-Skilled Maintenance Officer – Plastering & Tiling Specialist.

Field Service EngineerEssex (Commutable from Chelmsford, Basildon, Southend on sea, Romford)£35,000 - £45,000 + (50k+ OTE) Overtime + Van + Training + BenefitsAre you a Service Engineer and want regular overtime, full training, a local patch and day to day variety?The company are a distributor for

Benefits Holidays, Sick Pay and Pension.Van and Fuel card, Personal use available.Are you a Building Fabric Engineer looking for a new exciting role working in around Bristol.Do you have either a Carpentry or Plumbing qualifications with other trade skills such as painting, patch plastering, Tiling

As a Damp and Mould Operative you will be: Removing damp and mould from social housing properties Applying mould treatments to walls Driving to different locations across the Luton area Patch tiling Basic plumbing Basic carpentry Painting and decorating I'd love to speak to anyone who has: A f

The Role: *Service Engineer *Servicing and Repairing Compressors and Pneumatics *Monday to Friday - some weekend work on a rota *PATCH - Essex, Kent, East Anglia Candidate Requirements: *Service Engineer *Mechanical or Electrical background *Driving License Consultant: Sebastian Petitti Elix So

IT Infrastructure Engineer Salary Negotiable Onsite Hertfordshire Key Skills: • SCCM, • Intune, • Autopilot, • Scripting, • Powershell, • Endpoint As an IT Infrastructure Engineer, you will play a pivotal role in designing, implementing, and supporting modern endpoint management solutions across our organisation. Your mission will be to ensure secure, efficient, and scalable deployment and management of end-user devices using Microsoft Intune and Microsoft Endpoint Configuration Manager (MECM/SCCM). You will be at the forefront of our digital workplace strategy, enabling seamless device provisioning, application deployment, patch management, compliance enforcement, and remote support capabilities. Within this role you will have the opportunity to work on exciting projects and contribute to the transition to cloud-based device management, supporting hybrid work environments, and maintaining a high standard of endpoint security and performance. Please note, this role involves hands-on responsibilities including deploying system images to endpoints, software installation, diagnosing and resolving technical issues, and the effective maintenance and management of the IT environment. Key Responsibilities - • Design, deploy, and manage Microsoft Intune and Endpoint Configuration Manager environments., • Develop and maintain device compliance policies, application deployment strategies, and patch management processes., • Troubleshoot and resolve issues related to endpoint configuration and software distribution., • Collaborate closely with the Service Desk, IT Security, and Infrastructure teams to ensure endpoint configurations align with security policies, operational requirements, and user experience goals. Skills and Qualifications to make you successful in the role - • Experience in an IT infrastructure role, specialising in endpoint management., • Microsoft Intune: Strong hands-on experience with device enrollment, compliance policies, configuration profiles, application deployment and conditional access. Proficient in managing Apple and Android devices through Apple Business Manager (ABM) and enterprise mobility tools., • PowerShell Scripting: Ability to automate tasks and create custom scripts for system management and reporting., • IT Service Management: Experience with incident, change control and asset management processes using an enterprise ITSM tool., • Active Directory: User and computer account administration and Group Policy management., • Microsoft Endpoint Configuration Manager (MECM/SCCM): Proficient in software packaging, patch management, OS deployment, task sequences, and reporting., • Windows 10/11 and Microsoft 365: Deep understanding of modern desktop environments and integration with Microsoft cloud services., • Networking Fundamentals: Solid understanding of TCP/IP, DNS, DHCP, VPN, and network segmentation. If you are interested please apply or send your CV to

Mobile Vehicle Technician £40,000 - £45,000 + Van + Overtime + Excellent Company Benefits Home Based (Commutable from: Watford, Luton, Chelmsford, Hitchin, Welwyn Garden City, St Albans, Barnet, Enfield, Wembley, Dagenham) Are you a vehicle technician looking to move into a mobile role with great work life balance and the opportunity to boost your earnings through significant overtime? This is an exciting opportunity to join a market leader, where you will be part of a technical and close-knit team where you will boost your earnings through overtime. As a result of continued growth and demand for their services, this company are now looking for someone to join their highly skilled team. In this highly varied, Monday to Friday role, you will be responsible for the servicing and repair of a commercial fleet as required within a local patch. This is a fantastic opportunity for a vehicle technician to join an industry leading company, whilst boost your earnings through significant overtime. The Role Field based PPM/Maintenance and servicing of commercial vehicles Monday - Friday Days based The Person Vehicle Technician Looking to maximise their earnings through overtime Commutable to North London and Hertfordshire Reference: BBBH259505 To apply for this role or to be considered for further roles, please click 'Apply Now' or contact Jake Steele at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates. TPBN1_UKTJ

Electro / Mechanical Service Engineer Home Based: Luton £26,000 - £32,000 + Bonus + Van (Private use) + Fuel Card + Door-to-Door + Excellent Benefits Are you a Multi-Skilled Engineer seeking long-term security with a well-established company that values work-life balance? This is a Monday-Friday role offering full specialist training, no weekend work, and the chance to grow with a successful, expanding business This market leading company design, manufacture and service their own equipment that is supplied into a variety of industries. They are undergoing growth and have recently invested heavily into the business. In this role you will undertake training to ensure you are up to speed with all the equipment they manufacture. Once you have completed your training you will cover a radius of your area carrying out planned preventative maintenance and breakdown repair on electrical and mechanical equipment. This is an excellent chance for an engineer to join a company that will give you excellent work life balance as full product training. The Role: Covering a local patch Carrying out planned preventative maintenance and breakdown repair Monday - Friday, no weekends. The Person: Electro-mechanical experience Based near Milton Keynes Must have a full UK driver's license To apply for this role or to be considered for further roles, please click 'Apply Now' or contact James Gray at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates TPBN1_UKTJ