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Professional Education & Sales Training Specialist

12 hours ago

Bristol

Who We Are At PolyNovo, we are committed to improving the outcomes of patients through the development and provision of the best surgical solutions possible. PolyNovo develops innovative medical devices utilizing the patented bioabsorbable polymer technology NovoSorb®. Our lifesaving and life-changing products have revolutionized the treatment of burns and major trauma, and have multiple emerging indications. With over 300 employees worldwide, PolyNovo has positively impacted the lives of more than 65,000 patients globally. About The Role PolyNovo is currently searching for a Professional Education & Sales Training Specialist to join the Medical Affairs team. The primary purpose of this role is to contribute to the continued success of the Medical Affairs Team by managing professional education and sales enablement projects The role will help to develop and assess current training modules initially across our EU distribution partners, through analysing, and developing training content and curriculum with assessment strategies, and supporting professional education events, including PolyNovo sponsored symposia’s, training days, and virtual programs. You will partner with cross-functional teams including, but not limited to, Marketing, Clinical Operations, Distributors, and the commercial sales force to deliver content aligned with the company’s priorities. This role requires professional communication with both internal and external stakeholders and involves monitoring, reporting, and supporting departmental initiatives and activities. Additionally, you will provide direct support to the Senior Medical Science Liaison / Professional Education Manager – UK & EMEA. The ability to work independently and exercise sound judgment is essential at all levels of responsibility and because you are results oriented, you take pride in providing high impact training with measurable results and a focus on continuous improvement of each program you deliver. Foreign language skills would be an advantage (French, Spanish or German), but not essential. Extensive training and product induction support will be available, as well as ongoing development support. Location could be any major location within Europe although the UK is preferable. Key Responsibilities • Assist with assessment of current sales tools and previous programs to develop instructional goals, objectives, and curriculum for our Distributors, • Support the development of training content, design, and delivery with subject matter experts to produce instructional materials in accordance with department/program objectives, • Support and co-lead primary instructor-led training programs at PolyNovo: Distributor new hire training and ongoing e-learning programs and any additional training that becomes necessary as part of a strategic commercialization growth plan, • Conduct “train the trainer” programs initially with our EU Distributors, with scope to support the MEA as our footprint expands., • In support of our market share taking strategy in advanced wound and trauma markets, develop a cadence of training programs utilising in-person, virtual, and e-learning technologies, • Support physician faculty in the peer-to-peer programs such as Symposia, Study Days and speaking engagements by managing all Key Opinion Leader (KOL) and Healthcare Professional (HCP) engagements, including communication, scheduling and documentation, • Support Professional Education events with planning and attendance, • Coordinate professional meetings and events to support departmental objectives, • Assess trends, successes, and opportunities for improvement related to training and professional education and report to Sr. MSL & Prof. Ed Lead, • Provide recommendations to improve efficiency and help achieve departmental goals, • Manage projects to ensure successful execution of departmental initiatives, • Monitor compliance with relevant regulations and report any deviations, • Maintain knowledge by attending educational workshops; reviewing relevant publications; establishing professional social networks; involvement with applicable societies/associations., • Ensure collaborative relationships with PolyNovo team members and external, • Ensure all messaging is approved by Regulatory, • Analysis of monthly sales results and trends and propose programs that help build a growing and sustainable business, • Ensure all documentation is reviewed, current and compliant with the quality system., • Operate within the requirements of the quality system and ensure responsibilities are carried out in accordance with the requirements of the applicable regulatory and quality processes., • PolyNovo may require you to undertake additional responsibilities or work in other areas to those outlined in this role subject to business requirements and your skills and competencies, • Able to travel as required up to 50%, including overnights and some weekends. Qualifications • Bachelor’s degree in science/healthcare or business required., • 1-3 years in medical device or healthcare sales required., • Proven experience in program implementation, including planning and execution., • Previous training experience preferred, • Foreign language skills preferred (French, Spanish or German), • Experience attending OR cases and familiar with OR protocols a plus, • Proven ability to manage complex projects, particularly those involving multiple stakeholders, timelines, and regulatory requirements., • Demonstrated skill in prioritising and handling multiple assignments simultaneously in a fast-paced environment., • Experience developing and maintaining relationships with healthcare professionals, including clinicians and Key Opinion Leaders (KOLs)., • Experience working effectively in ambiguous virtual settings, adapting to changing circumstances and needs., • Strong collaborative skills, with a track record of working successfully within team environments., • Experience coordinating professional meetings and events, ensuring smooth execution and effective communication., • Capable of handling sensitive and confidential information with discretion and professionalism., • Strong interpersonal skills and demonstrated ability to establish and maintain effective working relationship with co-workers, distributors, customers, and other stakeholders., • Proven ability to take accountability for the quality and timeliness of work outputs while maintaining high personal and professional standards., • Demonstrated ability to work autonomously and within small team environments, self-starter with proactive problem-solving skills and strong personal initiative., • Embodies a growth mindset, demonstrating a willingness to learn, adapt, and embrace challenges. The ideal individual will approach obstacles as opportunities for development and actively seek feedback to enhance their skills and performance, • Intermediate user of Microsoft Office products., • Must be proficient in using Microsoft applications (e.g. Word, SharePoint, PowerPoint, Excel, etc.) PolyNovo fosters an environment that promotes equity, diversity, and inclusion. We recognize and value that it is the sum of our parts – our combined backgrounds, experiences and perspectives – that allow us to succeed.

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