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Phoenix Software, a leading UK IT solutions and managed service provider, is hiring a Quest Migration Consultant to support complex Microsoft migration projects. You will focus on AD and Microsoft 365 migrations using Quest technologies to enable seamless transitions, coexistence and modernisation. The role requires hands-on migration experience, strong stakeholder management, and the ability to manage multiple projects across the full lifecycle. #J-18808-Ljbffr

Phoenix Software, a leading UK IT solutions and managed service provider, is hiring a Sales Executive to focus on the charities and housing sector. You will identify, develop and convert opportunities, build a strong pipeline and manage deals through the full sales cycle, aligning Phoenix solutions with customer objectives. Based at our Pocklington HQ with hybrid working (minimum two days in the office), you will nurture relationships with senior stakeholders, grow existing accounts and exceed #J-18808-Ljbffr

Phoenix Software Ltd in the United Kingdom is seeking an experienced cleaner to support the Cleaning supervisor and maintain a clean, safe work environment across offices, kitchens, washrooms and communal areas.

Phoenix Software is a leading UK IT solutions and managed service provider. We are hiring a People Operations Manager to lead the People Operations pillar of the People team, driving high-quality, professional, commercially focused people services across the organisation. You will coach and develop the team, manage performance and workload prioritisation, handle complex employee relations, ensure legal compliance, and oversee onboarding, contracts, and records. #J-18808-Ljbffr

Phoenix Software in the UK is seeking a Framework Manager to maximise the value of its public sector framework agreements, ensuring compliance and simplifying procurement routes. You will lead governance, documentation, and reporting, with strong emphasis on Power BI analytics. You will support bid and commercial teams, act as a subject matter expert, and drive continuous improvement across framework management. Based at our Pocklington HQ with regular office presence. #J-18808-Ljbffr

Phoenix Software in the UK public sector is hiring a Power Platform Consultant to join our IT Services team. You will design, build and adopt Power Platform solutions across Power Apps, Power Automate, Dataverse, Power Pages and Power BI, including AI-powered automation with Copilot Studio. You will run discovery workshops, define data models and integrations, advise on governance and ALM, mentor junior consultants and help develop reusable accelerators. #J-18808-Ljbffr

Phoenix Software is seeking a Junior Technical Support Analyst as an on-site Level 3 apprenticeship at our HQ in Pocklington (YO42). You will provide technical support, document tickets, and assist in data security tasks while developing through structured learning and industry certifications. The programme begins at £15,600 and rises to £26,227 over about 18 months, with potential paths to a permanent role within Technical Support. #J-18808-Ljbffr

Phoenix is a leading UK IT solutions and managed service provider, with a deep specialism in the public sector. We work with organisations across government, healthcare, defence, public safety, education, housing, and the charity sector - helping them modernise with confidence across cloud, data and AI, cyber security, and managed services. Through strategic partnerships with the world's leading technology providers - and a trusted place on the major public sector frameworks - our work has a direct impact on the services that millions of people rely on every day. Due to continued growth, we are hiring a new Technical Consultant who specialises in Microsoft Cloud Security and more specifically in deploying solutions using Microsoft Purview. • Leading the design and implementation of related solutions for our customers., • Assisting scoping and design workshops to understand customer challenges and propose solutions that meet their requirements., • Writing pre and post-delivery documents including statements of works., • Working closely with our project management team, ensuring project milestones and deadlines are met., • Diagnosing and fixing technical challenges for our customers. At Phoenix, our ambition is to be the UK's leading IT solutions and managed service provider - and we know that only happens because of our people. Culture isn't an afterthought here; it's the thing we work hardest on. We're proud to be certified as a Great Place to Work®, and to be recognised on their UK Best Workplaces lists for Women, Wellbeing, and Development. These aren't badges we chase - they're the result of how we genuinely choose to treat each other, and how seriously we take our colleagues' careers, health, and lives outside of work. • A culture built on trust and belonging: set out clearly in our Culture Blueprint, lived day-to-day, and reflected in our consistently strong colleague feedback., • Real investment in your development: structured learning pathways, funded industry certifications, mentoring, and the encouragement to stretch into new areas., • A workplace that takes wellbeing seriously: from mental health support and flexible working to active employee networks and a leadership team that listens., • A commitment to equity and inclusion: where we actively work to make Phoenix a brilliant place to build a career, whoever you are., • Work that matters: supporting the public sector organisations that keep the UK running, from government and healthcare to defence, public safety, education, housing, and the charities serving the most vulnerable in our communities., • Working with the best of the industry: alongside genuine experts, and with strategic partnerships across the world's leading technology providers, you'll be at the front of the conversations shaping how UK public services modernise. We believe in encouraging, supporting, and skilling our people up so that you can be the very best you can be at work - and we'd love you to consider being part of it. Take a look at our Culture Blueprint to get a real sense of who we are. The right person for this role will already be in a similar position and will have proven experienced designing and implementing Microsoft Purview solutions. • Experience as a Senior Support Engineer or as a Technical Consultant or internal technical specialist., • Microsoft Purview (DLP / Sensitivity Labels / Data Life Cycle Management / Data Governance strategy), • Entra ID - Identity and Access Management (Hybrid Identities)., • Entra ID - Security (Conditional Access, PIM, IDP, RBAC, M365 CIS/NCSC Best practices), • Competent in designing and implementing complex related technology solutions for customers., • Competent in developing design documentation and technical deliverables., • BONUS - Microsoft Defender (for; Endpoint, Office 365, Identity, Cloud Apps, Cloud), • Information Protection and Compliance Administrator Associate - SC-400/401(Must have), • Azure Security Administrator Associate - AZ-500 (Desirable), • Identity and Access Administrator Associate -SC-300 (Desirable), • Security Operations Analyst Associate -SC-200 (Desirable), • Administrator Expert MS-102 (Desirable) Where is the role based? Primary location is our HQ in Pocklington (YO42) but this role can be remote with occasional visits to the HQ and to customers How many interviews? Following a screen with the Recruitment Team you can expect a two-stage interview process, one online and one in-person. • Important* BPSS Check As part of our recruitment process due to the nature of the work we do, all employees are required to undertake a Baseline Personal Security Standard (BPSS) check. While some employees require further security clearance, the BPSS check is a must-have requirement and all offers of employment are conditional pending the passing of this check. If you're still reading, we think there's a strong chance you might be our kind of person. Here's the thing, though – research suggests that 60% of women and underrepresented people might have already talked themselves out of applying. Even if you don't check every box above, we want to encourage you to introduce yourself. We believe a diversity of perspectives and experiences makes a team stronger – and the stronger our team, the more successful we will be. #J-18808-Ljbffr

Phoenix enables digital transformation across the UK public sector, empowering organisations to innovate with cloud and hybrid infrastructures, data, AI, security and collaboration technologies. We are now hiring a Content & Search Optimisation Specialist to join our Marketing team and help drive engagement, visibility and conversion across our digital channels. This role will focus on creating and optimising content that performs effectively across both traditional search engines and emerging AI-driven answer engines. You will take a strategic approach to content development, ensuring content is aligned to audience needs, business objectives and search best practices while supporting Phoenix’s wider marketing goals. • Develop and execute content marketing strategies that support business and marketing objectives., • Create high-quality content assets, including blogs, articles, eBooks, whitepapers and other digital content., • Optimise content for both traditional search engines (SEO) and AI-driven answer engines (AEO)., • Incorporate keywords, metadata and structured content techniques to improve search performance., • Structure content to increase visibility within AI-generated answers, chatbots and voice search experiences., • Develop audience-focused messaging that supports engagement and conversion., • Collaborate with marketing and subject matter experts to align content with campaigns and business initiatives., • Monitor industry trends, competitor activity and emerging search technologies., • Identify content opportunities and gaps to support ongoing content development., • Measure content performance and use insights to refine strategy and improve results., • Support the continued development of Phoenix’s content marketing and search optimisation capabilities., • Experience in content marketing, content strategy or search optimisation roles., • Excellent writing and editing skills with strong attention to detail., • Strong understanding of SEO principles and content optimisation best practices., • Awareness of Answer Engine Optimisation (AEO) and how AI-driven search and answer platforms surface content., • Understanding of how tools such as ChatGPT, Perplexity and AI-powered search engines discover and present information., • Experience using content management systems (CMS)., • Experience using analytics tools to measure content performance and identify opportunities for improvement., • Ability to analyse data and translate insights into actionable content recommendations., • Strong collaboration skills with the ability to work across multiple teams and stakeholders., • Organised and proactive approach to managing multiple content priorities. Experience & Qualifications: • Experience creating and optimising content across multiple digital channels., • Experience developing SEO-focused content strategies., • Experience working with content performance reporting and analytics., • Marketing, Communications, Digital Marketing or related qualifications desirable but not essential. Where is the role based? Primary location is our HQ in Pocklington (YO42). What about hybrid/remote working? Hybrid working is supported, with a minimum expectation aligned to team requirements. How many interviews? Following a screen with the Recruitment Team, you can expect a two-stage interview process, one online and one in-person. As part of our recruitment process and due to the nature of the work we do, all employees are required to undertake a BPSS check. While some employees may require further security clearance, the BPSS check is mandatory and all offers of employment are conditional upon successful completion. If you're still reading, we think there's a strong chance you might be our kind of person. Here's the thing, research suggests many women and underrepresented groups don't apply unless they meet every requirement. Even if you don't tick every box above, we encourage you to introduce yourself. We believe a diversity of perspectives and experiences makes a team stronger and the stronger our team, the more successful we will be. #J-18808-Ljbffr

Phoenix is a leading UK IT solutions and managed service provider, with a deep specialism in the public sector. We work with organisations across government, healthcare, defence, public safety, education, housing, and the charity sector - helping them modernise with confidence across cloud, data and AI, cyber security, and managed services. Through strategic partnerships with the world's leading technology providers - and a trusted place on the major public sector frameworks - our work has a direct impact on the services that millions of people rely on every day. Due to continued growth, we are hiring a new People Operations Manager to lead the People Operations pillar of the People team. Lead, motivate and develop the People Operations team, ensuring the delivery of a high-quality, professional and commercially focused people service across the organisation. Provide coaching, guidance and development opportunities to team members, managing performance, workload priorities and succession planning to build a high-performing function. Act as the subject matter expert for complex employee relations matters, providing advice and support to managers on disciplinary, grievance, capability, absence management and dismissal cases. Serve as the escalation point for high-risk and sensitive employee relations issues, ensuring consistent, fair and legally compliant outcomes across the business. Partner with managers and business leaders to improve employee performance, engagement, wellbeing and overall organisational effectiveness. Oversee the day-to-day delivery of People Operations activities across the entire employee lifecycle, including onboarding, probation management, contract administration and employee records management. Lead the effective use and ongoing development of HR systems, including Dayforce, ensuring data accuracy, process efficiency and meaningful people reporting. Identify, implement and drive continuous improvement initiatives to enhance people processes, service delivery and the employee experience. Develop, review and implement people policies and procedures, ensuring compliance with employment legislation, GDPR and organisational requirements. Support audits, governance activities and reporting requirements, maintaining robust people processes and controls. Work collaboratively with key stakeholders to deliver people initiatives, organisational change programmes and wider people strategies. Analyse trends relating to employee relations, sickness absence, engagement and turnover, identifying risks and recommending appropriate interventions. Champion employee wellbeing, engagement and inclusion initiatives, helping to create a positive, supportive and high-performing workplace culture. Act as a trusted advisor to managers, providing expert people guidance and helping to foster a consistent and positive employee experience throughout the organisation. At Phoenix, our ambition is to be the UK's leading IT solutions and managed service provider - and we know that only happens because of our people. Culture isn't an afterthought here; it's the thing we work hardest on. We're proud to be certified as a Great Place to Work®, and to be recognised on their UK Best Workplaces lists for Women, Wellbeing, and Development. These aren't badges we chase - they're the result of how we genuinely choose to treat each other, and how seriously we take our colleagues' careers, health, and lives outside of work. • A culture built on trust and belonging: set out clearly in our Culture Blueprint, lived day-to-day, and reflected in our consistently strong colleague feedback., • Real investment in your development: structured learning pathways, funded industry certifications, mentoring, and the encouragement to stretch into new areas., • A workplace that takes wellbeing seriously: from mental health support and flexible working to active employee networks and a leadership team that listens., • A commitment to equity and inclusion: where we actively work to make Phoenix a brilliant place to build a career, whoever you are., • Work that matters: supporting the public sector organisations that keep the UK running, from government and healthcare to defence, public safety, education, housing, and the charities serving the most vulnerable in our communities., • Working with the best of the industry: alongside genuine experts, and with strategic partnerships across the world's leading technology providers, you'll be at the front of the conversations shaping how UK public services modernise., • We believe in encouraging, supporting, and skilling our people up so that you can be the very best you can be at work - and we'd love you to consider being part of it. Take a look at our Culture Blueprint to get a real sense of who we are. The right person for this role will be an experienced People leader with a strong backgrou #J-18808-Ljbffr

Phoenix enables digital transformation across the UK public sector, empowering organisations to innovate with cloud and hybrid infrastructures, data, AI, security and collaboration technologies. We are now hiring a Power Platform Consultant to join our IT Services team and help customers design, build and adopt solutions across the Microsoft Power Platform ecosystem. This role will focus on delivering business applications, automations and AI-powered solutions using technologies such as Power Apps, Power Automate, Dataverse, Power BI and Copilot Studio. Working closely with customers and internal teams, you will help translate business challenges into secure, scalable and supportable solutions while providing guidance on best practice, governance and platform adoption. • Lead the design and delivery of solutions across Power Apps, Power Automate, Dataverse, Power Pages and Power BI., • Design, build and deploy AI-powered solutions using Copilot Studio and Microsoft’s wider AI ecosystem., • Run discovery, scoping and technical design workshops to understand customer requirements and define appropriate solutions., • Design Dataverse data models, security structures and application architectures., • Integrate Power Platform solutions with external systems using connectors, APIs and custom integrations., • Advise customers on Power Platform governance, environment strategy and best practices., • Facilitate customer workshops and provide solution recommendations., • Produce project documentation including Statements of Work, solution designs, test plans and handover documentation., • Support pre-sales activity including customer meetings, estimations and proposal development., • Work closely with Project Managers to ensure successful project delivery., • Diagnose and resolve technical issues across customer environments., • Support and mentor junior consultants and contribute to the development of internal best practices., • Contribute to the ongoing development of accelerators, reusable assets and delivery methodologies., • Strong experience designing and delivering Power Platform solutions., • Experience with Power Apps (Canvas and Model-Driven Apps)., • Strong knowledge of Power Automate and workflow automation., • Experience working with Dataverse and data modelling., • Experience building solutions using Copilot Studio., • Understanding of Power Platform governance, ALM and environment strategies., • Strong workshop facilitation and customer engagement skills., • Excellent communication and technical documentation abilities., • Strong problem-solving and analytical capabilities., • Customer-focused and consultative approach., • Enthusiasm for emerging technologies, particularly AI and automation., • Ability to work independently and as part of a wider delivery team., • Power Pages, • Power Automate Desktop (RPA), • Azure Integration Services (Logic Apps, Functions, API Management), • Microsoft Foundry, • Public Sector experience, • Bachelor's degree desirable., • Microsoft certifications such as PL-200, PL-400, PL-600, AB-100, AB-410 or AB-620 beneficial. Primary location is our HQ in Pocklington (YO42). Hybrid working is supported, with flexibility depending on customer and business requirements. Following a screen with the Recruitment Team, you can expect a two-stage interview process — one online and one in-person. As part of our recruitment process and due to the nature of the work we do, all employees are required to undertake a BPSS check. While some employees may require further security clearance, the BPSS check is mandatory and all offers of employment are conditional upon successful completion. If you're still reading, we think there's a strong chance you might be our kind of person. Here's the thing, research suggests many women and underrepresented groups don't apply unless they meet every requirement. Even if you don't tick every box above, we encourage you to introduce yourself. We believe a diversity of perspectives and experiences makes a team stronger, and the stronger our team, the more successful we will be. #J-18808-Ljbffr

Phoenix is a leading UK IT solutions and managed service provider, with a deep specialism in the public sector. We work with organisations across government, healthcare, defence, public safety, education, housing, and the charity sector - helping them modernise with confidence across cloud, data and AI, cyber security, and managed services. Through strategic partnerships with the world's leading technology providers - and a trusted place on the major public sector frameworks - our work has a direct impact on the services that millions of people rely on every day. Due to continued growth, we are hiring a newSales Specialist who will contribute to the growth of our Managed Services portfolio. • Act as a key support within the sales process for Managed Services, serving as a primary contact for enquiries and opportunities, • Build andmaintainstrong knowledge of the Managed Services portfolio to confidently support client conversations, presentations, and demos, • Assist Account Managers and BDMs in developing high-quality, competitive proposals, tenders, and sales materials, • Deliver product awareness and enablement training to improve sales team capability and drive service adoption, • Manage and track opportunities through the CRM system, ensuringaccuratepipeline, forecasting, and reporting, • Collaborate with Service Delivery and Technical teams to gather information and support client solutions, • Follow up on quotes, provide sales reporting, and help progress opportunities to maximise conversion, • Build strong relationships with internal sales teams to drive consistent growth of Managed Services, • Contribute to service documentation, collateral, and continual service improvement (CSI) initiatives, • Support internal campaigns and ad-hoc activities to enhance the development and success of the Managed Services portfolio At Phoenix, our ambition is to be the UK's leading IT solutions and managed service provider - and we know that only happens because of our people. Cultureisn'tan afterthought here;it'sthe thing we work hardest on. We'reproud to be certified as a Great Place to Work®, and to be recognised on their UK Best Workplaces lists for Women, Wellbeing, and Development. Thesearen'tbadges we chase -they'rethe result of how we genuinely choose to treat each other, and how seriously we take our colleagues' careers, health, and lives outside of work. When you join Phoenix, you can expect: • A culture built on trust andbelonging:set out clearly in our Culture Blueprint, lived day-to-day, and reflected in our consistently strong colleague feedback., • Real investment in your development:structured learning pathways, funded industry certifications, mentoring, and the encouragement to stretch into new areas., • A workplace that takes wellbeing seriously:from mental health support and flexible working to active employee networks and a leadership team that listens., • A commitment to equity and inclusion:where we actively work to make Phoenix a brilliant place to build a career, whoever you are., • Work that matters:supporting the public sector organisations that keep the UK running, from government and healthcare to defence, public safety, education, housing, and the charities serving the most vulnerable in our communities., • Working with the best of the industry:alongside genuine experts, and with strategic partnerships across the world's leading technology providers,you'llbe at the front of the conversations shaping how UK public services modernise. We believe in encouraging, supporting, and skilling our people up so that you can be thevery bestyou can be at work - andwe'dlove you to consider being part of it. Take a lookatour Culture Blueprint to get a real sense of who we are. The right person for this rolewilllikely beworking within an MSP or IT services environment today, in a sales, pre-sales, or delivery-focused position, and looking to build on their technical and commercial experience in a more customer-facing, growth-oriented role. • Strong technical understanding of IT services, with knowledge of Managed Services and the Microsoft ecosystem, • Good commercial awareness with the ability tooperateeffectively in a sales or pre-sales environment, • Experience in IT solutions, Managed Services, or pre-sales/sales roles (typically 3+ years) or relevant delivery background, • Confident presenter, able to communicate clearly with both technical and non-technical stakeholders, • Skilled in producing high-quality proposals, documentation, and customer communications, • Strong organisational and time management skills, with the ability to prioritise and manage multiple activities, • Numerate with a good understanding of basic pricing and commercial principles, • Ability to quickly learn and adapt tonew technologiesand services, • Collaborative, with the ability to build strong relationships across sales, technical, and delivery teams, • High attention to detail, whilemaintaininga broader strategic perspective, • Self-motivated, resilient, and proactive, with a strong drive to achieve results, • Demonstrates integrity, professionalism, and a creative, solution-focused mindset, • Degree-level education preferred (not essential), • Relevant certifications (e.g. Microsoft, ITIL) beneficial but notrequired Where is the role based? Primary location is our HQ in Pocklington (YO42)with 2-3 days per week in the office expected. How many interviews? Following a screen with the Recruitment Team you can expect a two-stage interview process, one online and one in-person. What are the benefits? You can read about the benefits on offer here. As part of our recruitment process due to the nature of the work we do, all employeesare required toundertake a Baseline Personal Security Standard (BPSS)check. While some employeesrequirefurther security clearance, the BPSS check is a must-haverequirementand all offers of employment are conditional pending the passing of this check Ifyou’restill reading, we thinkthere’s a strong chance you might be our kind of person. Here’sthe thing, though — research suggests that 60% of women and underrepresented people might have already talked themselves out of applying. Even if youdon’tcheck every box above, we want to encourage you to introduce yourself. We believe a diversity of perspectives and experiences makes a team stronger — and the stronger our team, the more successful we will be. #J-18808-Ljbffr

Phoenix is a leading UK IT solutions and managed service provider, with a deep specialism in the public sector. We work with organisations across government, healthcare, defence, public safety, education, housing, and the charity sector - helping them modernise with confidence across cloud, data and AI, cyber security, and managed services. Through strategic partnerships with the world's leading technology providers – and a trusted place on the major public sector frameworks – our work has a direct impact on the services that millions of people rely on every day. Due to continued growth, we are hiring a new Technical Consultant who specialises in Microsoft Cloud Security and more specifically in deploying solutions using Microsoft Purview. • Leading the design and implementation of related solutions for our customers., • Assistingscoping and design workshops to understand customer challenges and propose solutions that meet their requirements., • Writingpreand post-delivery documents including statements of works., • Working closely with our project management team, ensuring project milestones and deadlines are met., • Diagnosing and fixing technical challenges for our customers. At Phoenix, our ambition is to be the UK's leading IT solutions and managed service provider - and we know that only happens because of our people. Cultureisn'tan afterthought here;it’s the thing we work hardest on. We'reproud to be certified as a Great Place to Work®, and to be recognised on their UK Best Workplaces lists for Women, Wellbeing, and Development. These aren't badgs we chase -they're the result of how we genuinely choose to treat each other, and how seriously we take our colleagues' careers, health, and lives outside of work. • A culture built on trust and belonging:set out clearly in our Culture Blueprint, lived day-to-day, and reflected in our consistently strong colleague feedback., • Real investment in your development:structured learning pathways, funded industry certifications, mentoring, and the encouragement to stretch into new areas., • A workplace that takes wellbeing seriously:from mental health support and flexible working to active employee networks and a leadership team that listens., • A commitment to equity and inclusion:where we actively work to make Phoenix a brilliant place to build a career, whoever you are., • Work that matters:supporting the public sector organisations that keep the UK running, from government and healthcare to defence, public safety, education, housing, and the charities serving the most vulnerable in our communities., • Working with the best of the industry:alongside genuine experts, and with strategic partnerships across the world's leading technology providers, you’ll be at the front of the conversations shaping how UK public services modernise. We believe in encouraging, supporting, and skilling our people up so that you can be the very best you can be at work - and we'd love you to consider being part of it. Take a look at our Culture Blueprint to get a real sense of who we are. The right person for this role already will be in a similar position and will have proven experienced designing and implementing Microsoft Purview solutions. • Experience as a Senior Support Engineer or as a Technical Consultant or internal technical specialist., • Microsoft Purview (DLP /Sensitivity Labels / Data Life Cycle Management / Data Governance strategy)., • Entra ID – Identity and Access Management (Hybrid Identities)., • Entra ID – Security (Conditional Access, PIM, IDP, RBAC, M365 CIS/NCSC Best practices)., • Competent in designing and implementing complex related technology solutions for customers., • Competent in developing design documentation and technical deliverables., • Bonus - Microsoft Defender (for Endpoint, Office 365, Identity, Cloud Apps, Cloud)., • Information Protection and Compliance Administrator Associate -SC-400/401 (Must have)., • Azure Security Administrator Associate – AZ-500 (Desirable)., • Identity and Access Administrator Associate -SC-300 (Desirable)., • Security Operations Analyst Associate -SC-200 (Desirable)., • Administrator Expert MS-102 (Desirable). Primary location is our HQ in Pocklington (YO42) but this role can be remote with occasional visits to the HQ and to customers. Following a screen with the Recruitment Team you can expect a two-stage interview process, one online and one in-person. You can read about the benefits on offer here. As part of our recruitment process due to the nature of the work we do, all employees are required to undertake a Baseline Personal Security Standard (BPSS) check. While some employees require further security clearance, the BPSS check is a must-have requirement and all offers of employment are conditional pending the passing of this check. Have you made it this far? If you’re still reading, we think there’s a strong chance you might be our kind of person. Here’s the thing, though — research suggests that 60% of women and underrepresented people might have already talked themselves out of applying. Even if you don't check every box above, we want to encourage you to introduce yourself. We believe a diversity of perspectives and experiences makes a team stronger — and the stronger our team, the more successful we will be. #J-18808-Ljbffr

Phoenix Software Limited is hiring a Technical Consultant - Data & AI to join the IT Services team and drive data, analytics and AI transformation projects for UK customers. You will lead discovery, design and delivery of data modernisation, enable AI adoption, and work across consulting, advisory and technical delivery to unlock data value. The role involves designing data landing zones, implementing end-to-end data platforms, supporting machine learning initiatives and contributing to reusable #J-18808-Ljbffr

Phoenix enables digital transformation across the UK public sector, empowering organisations to innovate with cloud and hybrid infrastructures, data, AI, security and collaboration technologies. We are now hiring a Software Engineering Manager to lead our Software Engineering team and help deliver high-quality, reliable and maintainable software solutions across the business. This role combines people leadership, engineering operations and technical oversight. You will be responsible for supporting and developing engineering teams, ensuring effective delivery, and fostering a collaborative environment where people feel empowered to contribute ideas, challenge constructively and continuously improve. Working closely with the Head of Software Engineering and wider delivery teams, you will play a key role in driving engineering excellence while supporting the successful delivery of software solutions. • Lead, mentor and support the Software Engineering team., • Create a collaborative and inclusive environment that encourages innovation, accountability and continuous improvement., • Conduct regular one-to-one meetings, performance reviews and career development discussions., • Support recruitment, onboarding, succession planning and workforce development., • Encourage knowledge sharing, mentoring and professional growth across the team., • Manage the day-to-day operation of the software engineering function., • Support teams in removing blockers and maintaining delivery momentum., • Facilitate discussions around engineering practices, architecture and ways of working., • Provide release oversight and operational decision-making., • Act as an escalation point for engineering issues affecting delivery or live services., • Lead responses to production incidents and support continuous improvement activities., • Oversee code review and pull request processes., • Promote best practices across testing, maintainability, security and software quality., • Ensure engineering standards and development processes are followed consistently., • Support the identification and reduction of technical debt., • Ensure appropriate technical documentation and knowledge sharing is maintained., • Support technical investigations, troubleshooting and problem resolution., • Perform SQL querying, data investigation and controlled data updates where required., • Provide technical guidance to developers, testers and business analysts., • Collaborate with senior engineers on technical improvements and delivery challenges., • Support architectural discussions and ensure alignment with engineering standards., • Build strong working relationships with technical and business stakeholders., • Communicate progress, risks and technical considerations clearly., • Support planning, governance and wider delivery activities., • Act as a bridge between technical and non-technical teams., • Proven experience leading and developing software engineering teams., • Strong coaching, mentoring and people management skills., • Experience building collaborative, high-performing engineering teams., • Strong background in software engineering and system development., • Experience managing workloads, priorities and resource planning., • Understanding of modern software development practices, source control and release management., • Experience with SQL querying, data analysis and troubleshooting., • Experience working within Agile or iterative delivery environments., • Strong stakeholder management and communication skills., • Ability to balance operational delivery with continuous improvement initiatives., • Passion for engineering quality, collaboration and customer outcomes., • Experience in a Software Engineering Manager, Technical Lead, Team Lead or similar leadership role., • Proven track record of delivering high-quality software solutions., • Background in software development prior to moving into leadership roles., • Experience supporting engineering governance, release management and operational processes., • Experience working within regulated or compliance-driven environments desirable., • Experience with DevOps practices and CI/CD pipelines beneficial. Desirable: • Exposure to cloud platforms and modern engineering tooling., • Experience supporting platform modernisation or digital transformation programmes., • Experience using AI-assisted software development tools and practices. Where is the role based? Primary location is our HQ in Pocklington (YO42). What about hybrid/remote working? Hybrid working is supported, with flexibility depending on business requirements. How many interviews? Following a screen with the Recruitment Team, you can expect a two-stage interview process — one online and one in-person. As part of our recruitment process and due to the nature of the work we do, all employees are required to undertake a BPSS check. While some employees may require further security clearance, the BPSS check is mandatory and all offers of employment are conditional upon successful completion. If you're still reading, we think there's a strong chance you might be our kind of person. Here's the thing, research suggests many women and underrepresented groups don't apply unless they meet every requirement. Even if you don't tick every box above, we encourage you to introduce yourself. We believe a diversity of perspectives and experiences makes a team stronger and the stronger our team, the more successful we will be. #J-18808-Ljbffr

Phoenix Software is seeking a Managed Security Specialist to join our UK Solutions Team. You will drive awareness, pipeline and revenue for our managed security services, working with sales, customers and service delivery specialists to position the right solutions. You will act as a subject matter expert, supporting customer engagements, delivering demonstrations and helping develop proposals, tenders and bid responses while staying current with the evolving cyber security landscape. #J-18808-Ljbffr

Phoenix enables digital transformation in the workplace, empowering UK organisations to innovate and transform with cloud and hybrid infrastructures, data, AI, security, and collaboration tools. We are seeking a Junior Technical Support Analyst to join our growing team. This position would be ideal for someone who is looking to start their career in IT or move industries. • Please note that this is a Level 3 (A-Level equivalent) apprenticeship with the following entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject., • Technical Support: you will respond to technical support inquiries from both within the Phoenix team as well as with external customers via email, phone and chat. You will need to troubleshoot and resolve technical issues as well as escalating more complex issues to senior team members when necessary., • Administration: you will need to maintain detailed documentation of support tickets and resolutions as well as performing your tasks in support of data and information security., • A culture built on trust and belonging: set out clearly in our Culture Blueprint, lived day-to-day, and reflected in our consistently strong colleague feedback., • Real investment in your development: structured learning pathways, funded industry certifications, mentoring, and the encouragement to stretch into new areas., • A workplace that takes wellbeing seriously: from mental health support and flexible working to active employee networks and a leadership team that listens., • A commitment to equity and inclusion: where we actively work to make Phoenix a brilliant place to build a career, whoever you are. Work that matters: supporting the public sector organisations that keep the UK running, from government and healthcare to defence, public safety, education, housing, and the charities serving the most vulnerable in our communities. Working with the best of the industry: alongside genuine experts, and with strategic partnerships across the world's leading technology providers, you'll be at the front of the conversations shaping how UK public services modernise. We believe in encouraging, supporting, and skilling our people up so that you can be the very best you can be at work - and we'd love you to consider being part of it. Take a look at our Culture Blueprint to get a real sense of who we are. The right person for this role will have a strong interest in IT that is coupled with a customer-focused mindset. You don't need any prior work experience and can be someone who recently left school/college or someone who is looking to change careers. You will have a desire to learn as well as exceptional problem-solving abilities. Key Skills: A strong interest in IT, someone who stays up-to-date with industry trends and emerging technologies. Excellent customer-service skills, confident communication over the phone, on a video call and in person. A desire to learn and for continuous improvement. Has the ability to embrace feedback as well as being able to adapt to change. Understands how to act in a professional setting. Excellent time management and organisational skills. Practical stuff Where is the role based? Primary location is our HQ in Pocklington (YO42) and you will be expected to on-site full-time. What is the apprenticeship? You will be completing the 'Microsoft Azure Cloud Support Specialist Level 3' apprenticeship through Phoenix and our apprenticeship provider QA. What is the salary? We offer a payment progression plan for our apprenticeship roles providing the opportunity to increase your earnings alongside your professional development. This begins at £15,600 and rises to £26,227 over a period of approx. 18 months, after completing the apprenticeship and gaining experience in this role, there is potential for this position to lead to a permanent role in our Technical Support Team. What are the benefits? You can read about the benefits on offer here. Important BPSS Check As part of our recruitment process due to the nature of the work we do, all employees are required to undertake a Baseline Personal Security Standard (BPSS) che #J-18808-Ljbffr

Phoenix is a leading UK IT solutions and managed service provider, with a deep specialism in the public sector. We work with organisations across government, healthcare, defence, public safety, education, housing, and the charity sector - helping them modernise with confidence across cloud, data and AI, cyber security, and managed services. Through strategic partnerships with the world's leading technology providers - and a trusted place on the major public sector frameworks - our work has a direct impact on the services that millions of people rely on every day. Due to continued growth, we are now hiring a Quest Migration Consultant to join our Consultancy team within IT Services, supporting customers with complex Microsoft migration and transformation projects. This role will focus on delivering migration projects across Active Directory and Microsoft 365 environments, using Quest technologies to support customer transitions, coexistence and modernisation. • Deliver migration projects across Active Directory and Microsoft 365 environments., • Support the scoping of migration projects, helping define requirements and solution approach., • Carry out discovery activities across AD DS and M365 environments., • Contribute to the design, planning and delivery of migration solutions., • Work across the full project lifecycle, from initial engagement through to delivery and handover., • Support multiple projects simultaneously, ensuring timelines, quality and customer expectations are met., • Collaborate with internal teams and stakeholders to support successful project delivery., • Help develop and improve team processes, standards and ways of working., • Share knowledge and support other team members through mentoring and collaboration., • Maintain relevant certifications and knowledge required for delivery. At Phoenix, our ambition is to be the UK's leading IT solutions and managed service provider - and we know that only happens because of our people. Culture isn't an afterthought here; it's the thing we work hardest on. We're proud to be certified as a Great Place to Work®, and to be recognised on their UK Best Workplaces lists for Women, Wellbeing, and Development. These aren't badges we chase - they're the result of how we genuinely choose to treat each other, and how seriously we take our colleagues' careers, health, and lives outside of work. When you join Phoenix, you can expect: • A culture built on trust and belonging: set out clearly in our Culture Blueprint, lived day-to-day, and reflected in our consistently strong colleague feedback., • Real investment in your development: structured learning pathways, funded industry certifications, mentoring, and the encouragement to stretch into new areas., • A workplace that takes wellbeing seriously: from mental health support and flexible working to active employee networks and a leadership team that listens., • A commitment to equity and inclusion: where we actively work to make Phoenix a brilliant place to build a career, whoever you are., • Work that matters: supporting the public sector organisations that keep the UK running, from government and healthcare to defence, public safety, education, housing, and the charities serving the most vulnerable in our communities., • Working with the best of the industry: alongside genuine experts, and with strategic partnerships across the world's leading technology providers, you'll be at the front of the conversations shaping how UK public services modernise. We believe in encouraging, supporting, and skilling our people up so that you can be the very best you can be at work - and we'd love you to consider being part of it. Take a look at our Culture Blueprint to get a real sense of who we are. The right person for this role will have experience in a similar consultancy role where you have exposure to the full project lifecycle from initial scoping & pre-sales through to discovery, implementation, delivery and project handover. • Proven experience delivering Active Directory (AD DS) cross-forest and cross-domain migrations, managing the full project lifecycle from discovery and design through to migration, coexistence and post-migration support., • Extensive experience delivering Microsoft 365 tenant-to-tenant migrations, including planning, stakeholder engagement, technical implementation, cutover management and user adoption activities., • Strong hands‑on expertise with Quest migration technologies, particularly Quest ODM AD, Quest ODM 365 and Quest Domain Move (including Email Rewrite Service), or equivalent migration platforms such as Binary Tree Power365 and Quest Migration Manager., • In-depth knowledge of Microsoft 365, Microsoft Entra ID (Azure AD) and hybrid identity environments, including Entra Connect synchronisation, identity coexistence and supported migration topologies., • Solid understanding of core Microsoft workloads, including Exchange Online, SharePoint Online, OneDrive for Business and Microsoft Teams, with the ability to support and migrate these services effectively., • Experience planning and delivering large‑scale migration, merger, acquisition, divestiture and organisational transformation projects, often within complex, multi‑domain or multi‑tenant environments., • Ability to design and execute SharePoint Online, OneDrive and Teams migration strategies, including discovery, data analysis, remediation, rationalisation and migration of legacy file shares to modern collaboration platforms., • Experience with native Microsoft migration technologies, including Hybrid Exchange, Remote Move Requests and cloud onboarding solutions., • Working knowledge of Windows Server infrastructure, networking fundamentals and hybrid environments, ensuring successful integration between on‑premises and cloud platforms., • Familiarity with ShareGate, SharePoint Migration Tool (SPMT) and other migration and reporting solutions, with additional experience of Quest products such as RMAD, Change Auditor and Enterprise Reporter being advantageous., • Demonstrated ability to manage multiple concurrent projects, handle complex technical challenges, meet aggressive delivery timescales and maintain high levels of customer satisfaction., • Strong stakeholder management, communication and problem‑solving skills, combined with a proactive, detail‑oriented approach and the ability to work independently while contributing to a collaborative delivery team. Where is the role based? Primary location is our HQ in Pocklington (YO42), this role can be largely remote with visits once per month How many interviews? Following a screen with the Recruitment Team, you can expect a two‑stage interview process, one online and one in‑person. What are the benefits? You can read about the benefits on offer here Important BPSS Check As part of our recruitment process and due to the nature of the work we do, all employees are required to undertake a BPSS check. While some employees may require further security clearance, the BPSS check is mandatory and all offers of employment are conditional upon successful completion. If you’re still reading, we think there’s a strong chance you might be our kind of person. Here’s the thing, research suggests many women and underrepresented groups don’t apply unless they meet every requirement. Even if you don’t tick every box above, we encourage you to introduce yourself. We believe a diversity of perspectives and experiences makes a team stronger and the stronger our team, the more successful we will be. #J-18808-Ljbffr

Phoenix Software in the United Kingdom is seeking a Technical Pre-Sales Specialist to drive infrastructure, EUC and hybrid transformation opportunities. You will design end-to-end solutions, support sales with technical insights and help articulate business value to customers. The role requires strong solution design, presales, and relationship-building skills, with hybrid working options and a focus on public sector and enterprise customers. #J-18808-Ljbffr

Phoenix Software Limited is hiring a Content & Search Optimisation Specialist to join our Marketing team and enhance engagement, visibility and conversions across digital channels. You will develop content strategies and optimise assets for traditional search and AI-driven answer engines, aligning with audience needs and business goals. Hybrid UK-based role, with collaborative, data-driven execution. #J-18808-Ljbffr

Phoenix enables digital transformation across the UK public sector, empowering organisations to innovate with cloud and hybrid infrastructures, data, AI, security and collaboration technologies. We are now hiring a Managed Security Specialist to join our Solutions Team and support the continued growth of our Managed Security portfolio. This role will focus on driving awareness, pipeline and revenue for our managed security services, working closely with sales teams, customers and service delivery specialists. You will act as a subject matter expert for Phoenix's managed security offerings, supporting customer engagement, sales enablement and opportunity development. Working with Account Managers, Business Development Managers and technical teams, you will help customers understand the value of our services and ensure the right solutions are positioned to meet their needs. • Support the growth and adoption of Phoenix's managed security services portfolio, • Work closely with Account Managers and Business Development Managers to identify, qualify and progress opportunities, • Act as a trusted specialist resource during customer engagements, service introduction calls and solution discussions, • Present and demonstrate managed security solutions to prospective customers, • Support the creation of high-quality proposals, tenders and bid responses, • Collaborate with service delivery teams to understand service capabilities, operations and customer outcomes, • Deliver enablement sessions to internal sales teams, helping them identify and position managed security opportunities, • Support the development and execution of sales and marketing campaigns, • Maintain accurate pipeline information and contribute to forecasting activities, • Ensure all opportunities are tracked and managed through CRM systems, • Gather customer feedback and contribute to continual service improvement activities, • Identify opportunities for cross-sell and up-sell across the wider Phoenix portfolio, • Maintain awareness of the evolving cyber security landscape and emerging threats affecting customers, • Understanding of managed security services and the wider cyber security market, • Awareness of modern cyber security technologies, including SIEM, XDR and EDR solutions, • Good understanding of the Microsoft Security ecosystem, • Experience supporting cyber security sales, pre-sales or customer engagement activities, • Ability to communicate effectively with both technical and non-technical audiences, • Strong presentation and demonstration skills, both in person and virtually, • Ability to build strong working relationships with customers, partners and internal stakeholders, • Commercial awareness and the ability to identify growth opportunities, • Strong organisational skills with the ability to manage multiple priorities, • Ability to learn new technologies and adapt within a fast-moving environment, • Strong written communication skills and attention to detail, • Experience in a managed security sales, pre-sales or customer-facing role, • Minimum of 1 year's experience within managed security services, cyber security sales or a related field, • Experience working within IT services or managed services environments desirable, • Eligibility to obtain or already have SC Clearance Primary location is our HQ in Pocklington (YO42). Hybrid working is supported, with flexibility depending on customer and business requirements. Following a screen with the Recruitment Team, you can expect a two-stage interview process, one online and one in-person. As part of our recruitment process and due to the nature of the work we do, all employees are required to undertake a BPSS check. While some employees may require further security clearance, the BPSS check is mandatory and all offers of employment are conditional upon successful completion. If you're still reading, we think there's a strong chance you might be our kind of person. Here is the thing, research suggests many women and underrepresented groups don't apply unless they meet every requirement. Even if you don't tick every box above, we encourage you to introduce yourself. We believe a diversity of perspectives and experiences makes a team stronger and the stronger our team, the more successful we will be. #J-18808-Ljbffr

Phoenix is a leading UK IT solutions and managed service provider, with a deep specialism in the public sector. We work with organisations across government, healthcare, defence, public safety, education, housing, and the charity sector - helping them modernise with confidence across cloud, data and AI, cyber security, and managed services. Through strategic partnerships with the world's leading technology providers - and a trusted place on the major public sector frameworks - our work has a direct impact on the services that millions of people rely on every day. Due to continued growth, we are hiring a new Framework Manager to ensure Phoenix maximises the value of its framework agreements, simplifying complex procurement routes, ensuring compliance, and enabling teams to use frameworks effectively. • Own and manage Phoenix's framework agreements, ensuring compliance, governance, and accurate record keeping., • Maintain framework documentation, contracts, certifications, and audit-ready records across relevant systems., • Monitor framework obligations, renewals, reporting requirements, and compliance deadlines., • Develop and maintain Power BI dashboards and reports to provide visibility of framework performance, compliance, utilisation, revenue, margin, and commercial opportunities., • Produce regular management information and performance reporting for senior leadership, identifying trends, risks, and recommendations for action., • Support bid, sales, and commercial teams with framework guidance, routes to market, and compliance requirements., • Act as the internal subject matter expert for all active frameworks, providing training and ongoing support., • Track framework performance, utilisation, revenue, and commercial opportunities, providing insight and recommendations., • Coordinate framework reviews, supplier relationships, and engagement with framework authorities., • Manage contractual obligations, MI returns, rebates, and framework-related risk mitigation., • Support the onboarding of new frameworks and identify opportunities to maximise framework value., • Drive continuous improvement, promoting best practice and consistency across framework management processes. At Phoenix, our ambition is to be the UK's leading IT solutions and managed service provider - and we know that only happens because of our people. Culture isn't an afterthought here; it's the thing we work hardest on. We're proud to be certified as a Great Place to Work®, and to be recognised on their UK Best Workplaces lists for Women, Wellbeing, and Development. These aren't badges we chase - they're the result of how we genuinely choose to treat each other, and how seriously we take our colleagues' careers, health, and lives outside of work. When you join Phoenix, you can expect: • A culture built on trust and belonging: set out clearly in our Culture Blueprint, lived day-to-day, and reflected in our consistently strong colleague feedback., • Real investment in your development: structured learning pathways, funded industry certifications, mentoring, and the encouragement to stretch into new areas., • A workplace that takes wellbeing seriously: from mental health support and flexible working to active employee networks and a leadership team that listens., • A commitment to equity and inclusion: where we actively work to make Phoenix a brilliant place to build a career, whoever you are., • Work that matters: supporting the public sector organisations that keep the UK running, from government and healthcare to defence, public safety, education, housing, and the charities serving the most vulnerable in our communities., • Working with the best of the industry: alongside genuine experts, and with strategic partnerships across the world's leading technology providers, you'll be at the front of the conversations shaping how UK public services modernise. We believe in encouraging, supporting, and skilling our people up so that you can be the very best you can be at work - and we'd love you to consider being part of it. Take a look at our Culture Blueprint to get a real sense of who we are. The right person for this role will be highly analytical, commercially minded, and confident working with data to drive decision-making. You'll have experience managing frameworks, contracts, procurement, bids, or compliance activities and be comfortable translating complex requirements into clear, practical guidance. Advanced Power BI and reporting skills are essential, along with the ability to identify trends, risks, and opportunities from large datasets. You'll be proactive, detail-oriented, and an excellent stakeholder manager, capable of influencing teams across the business and ensuring Phoenix maximises the value of its framework portfolio. • Experience managing public sector frameworks, procurement agreements, bids, contracts, or compliance activities., • Highly analytical, with the ability to interpret complex data, identify trends, and provide actionable commercial insights., • Advanced Power BI skills, including building dashboards, reports, and performance metrics to support decision-making., • Strong Excel and data analysis skills, with experience managing and reporting on large datasets., • Excellent organisational skills with the ability to manage multiple priorities, deadlines, and compliance requirements., • Strong attention to detail and commitment to maintaining accurate records and documentation., • Confident communicating complex information to a range of stakeholders in a clear and practical way., • Commercially aware, with the ability to identify risks, opportunities, and areas for improvement., • Strong stakeholder management skills, with the ability to influence and collaborate across sales, bids, operations, finance, and vendor teams., • Proactive, self-motivated, and comfortable working independently in a fast-paced environment. Where is the role based? Primary location is our HQ in Pocklington (YO42) with 2 days per week in the office How many interviews? Following a screen with the Recruitment Team you can expect a two-stage interview process, one online and one in‑person. What are the benefits? You can read about the benefits on offer here As part of our recruitment process due to the nature of the work we do, all employees are required to undertake a Baseline Personal Security Standard (BPSS) check. While some employees require further security clearance, the BPSS check is a must‑have requirement and all offers of employment are conditional pending the passing of this check If you’re still reading, we think there’s a strong chance you might be our kind of person. Here’s the thing, though — research suggests that 60% of women and underrepresented people might have already talked themselves out of applying. Even if you don’t check every box above, we want to encourage you to introduce yourself. We believe a diversity of perspectives and experiences makes a team stronger — and the stronger our team, the more successful we will be. #J-18808-Ljbffr

Phoenix is a leading UK IT solutions and managed service provider, with a deep specialism in the public sector. We work with organisations across government, healthcare, defence, public safety, education, housing, and the charity sector - helping them modernise with confidence across cloud, data and AI, cyber security, and managed services. Through strategic partnerships with the world's leading technology providers - and a trusted place on the major public sector frameworks - our work has a direct impact on the services that millions of people rely on every day. Due to continued growth, we are hiring a newTechnical Pre-Sales Specialistto drive infrastructure, EUC and hybrid transformation opportunities through expert solution design and technical sales support. • Act as a subject matter expert for Phoenix’s infrastructure, cloud, virtualisation, storage, managed services and transformation solutions., • Identify, qualify and develop hardware, software, cloud and services opportunities across existing customers and new prospects., • Work closely with sales teams to drive pipeline growth, promote focus technologies and maximise cross-sell and upsell opportunities., • Design and present end-to-end solutions, including proposals, presentations, bill of materials (BOMs) and tender responses., • Provide technical sales expertise, articulating business value, transformation drivers and solution benefits to customers and stakeholders., • Build and maintain strong relationships with vendors, partners and internal teams to support business growth and customer success., • Stay current with market trends and emerging technologies, ensuring Phoenix solutions remain competitive and differentiated., • Maintain relevant accreditations and contribute to training, marketing events and knowledge sharing across the business., • Support opportunity forecasting, pipeline management and reporting in line with business requirements., • Actively contribute to team objectives, sales targets and continuous improvement initiatives. At Phoenix, our ambition is to be the UK's leading IT solutions and managed service provider - and we know that only happens because of our people. Culture isn't an afterthought here; it's the thing we work hardest on. We're proud to be certified as a Great Place to Work®, and to be recognised on their UK Best Workplaces lists for Women, Wellbeing, and Development. These aren't badges we chase - they're the result of how we genuinely choose to treat each other, and how seriously we take our colleagues' careers, health, and lives outside of work. When you join Phoenix, you can expect: • A culture built on trust and belonging: set out clearly in our Culture Blueprint, lived day-to-day, and reflected in our consistently strong colleague feedback., • Real investment in your development: structured learning pathways, funded industry certifications, mentoring, and the encouragement to stretch into new areas., • A workplace that takes wellbeing seriously: from mental health support and flexible working to active employee networks and a leadership team that listens., • A commitment to equity and inclusion: where we actively work to make Phoenix a brilliant place to build a career, whoever you are., • Work that matters: supporting the public sector organisations that keep the UK running, from government and healthcare to defence, public safety, education, housing, and the charities serving the most vulnerable in our communities., • Working with the best of the industry: alongside genuine experts, and with strategic partnerships across the world's leading technology providers, you'll be at the front of the conversations shaping how UK public services modernise. We believe in encouraging, supporting, and skilling our people up so that you can be the very best you can be at work - and we'd love you to consider being part of it. Take a look at our Culture Blueprint to get a real sense of who we are. The right person for this role is an experienced Technical Presales professional with a strong background working for a reseller, consultancy or distributor, and a proven track record of designing and positioning infrastructure, data centre, cloud and hybrid IT solutions. You'll be comfortable engaging with both technical and commercial stakeholders, translating complex technologies into business value, and supporting sales teams to identify, develop and close opportunities. Strong solution design, technical sales and relationship-building skills are essential, along with a proactive approach and a passion for emerging technologies. • Experience in a technical presales, solution specialist or consultancy role within infrastructure, cloud, virtualisation or digital transformation., • Strong understanding of enterprise technologies, including hardware, software, cloud, storage and managed services., • Ability to translate technical solutions into clear business benefits for customers and stakeholders., • Skilled in opportunity qualification, solution design and supporting complex customer engagements., • Strong commercial awareness with the ability to identify cross-sell and upsell opportunities., • Excellent presentation, communication and stakeholder management skills., • Ability to manage multiple priorities and deliver high-quality work in a fast-paced environment., • Self-motivated, proactive and results-driven, with strong organisational skills and attention to detail., • Committed to continuous learning and maintaining knowledge of emerging technologies and market trends., • Professional, credible and collaborative approach, with the resilience to drive opportunities through to completion. Where is the role based? Primary location is our HQ in Pocklington (YO42)with hybrid options available. How many interviews? Following a screen with the Recruitment Team you can expect a two-stage interview process, one online and one in-person. What are the benefits? You can read about the benefits on offer here As part of our recruitment process due to the nature of the work we do, all employees are required to undertake a Baseline Personal Security Standard (BPSS) check. While some employees require further security clearance, the BPSS check is a must-have requirement and all offers of employment are conditional pending the passing of this check If you’re still reading, we think there’s a strong chance you might be our kind of person. Here’s the thing, though — research suggests that 60% of women and underrepresented people might have already talked themselves out of applying. Even if you don’t check every box above, we want to encourage you to introduce yourself. We believe a diversity of perspectives and experiences makes a team stronger — and the stronger our team, the more successful we will be. #J-18808-Ljbffr

Phoenix Software is recruiting a Software Engineering Manager to lead our software engineering team and ensure high-quality, reliable software across the business. The role blends people leadership, engineering operations and technical oversight, with close collaboration to deliver solutions. You will develop teams, foster a collaborative environment, and drive continuous improvement while partnering with the Head of Software Engineering and other delivery teams. #J-18808-Ljbffr

Phoenix Software, a leading UK IT solutions provider, seeks a Sales Specialist to grow our Managed Services portfolio in the public sector. You will support the sales cycle, maintain knowledge of the portfolio, and help develop competitive proposals and tenders. You’ll deliver training, manage opportunities in the CRM, and collaborate with delivery teams to shape client solutions. Based at our Pocklington HQ with UK-wide client engagement, you’ll build relationships across sales, technical, and #J-18808-Ljbffr

Phoenix Software is hiring a Project Manager to lead end-to-end ITAM projects and service delivery across public sector engagements in the UK. You will own delivery, manage multi-workstream portfolios, and build strong stakeholder relationships to achieve client outcomes. Based in the HQ in Pocklington with a hybrid pattern (circa 2 days in the office), you’ll develop project plans, monitor risks, resources and costs, and drive governance through reviews and reporting. #J-18808-Ljbffr

Phoenix is a leading UK IT solutions and managed service provider, with a deep specialism in the public sector. We work with organisations across government, healthcare, defence, public safety, education, housing, and the charity sector - helping them modernise with confidence across cloud, data and AI, cyber security, and managed services. Through strategic partnerships with the world's leading technology providers - and a trusted place on the major public sector frameworks - our work has a direct impact on the services that millions of people rely on every day. Due to continued growth, we are hiring a new Sales Executive to focus on overseeing sales opportunities in the charities and housing sector. • Identify, develop and convert new business opportunities within the Charities and Housing sectors., • Build and maintain a strong pipeline through proactive prospecting, networking and outreach activity., • Develop trusted relationships with key stakeholders and decision-makers., • Understand customer challenges and align Phoenix solutions to meet their business objectives., • Manage opportunities effectively through the full sales cycle, from initial engagement to close., • Grow and develop existing customer accounts by identifying additional opportunities and cross-sell potential., • Maintain accurate pipeline, forecasting and customer information within CRM systems., • Work closely with internal teams, including pre-sales, vendors and services, to deliver successful customer outcomes., • Keep up to date with market trends, procurement routes and developments across the Charities and Housing sectors., • Achieve and exceed individual sales, revenue and activity targets. At Phoenix, our ambition is to be the UK's leading IT solutions and managed service provider - and we know that only happens because of our people. Culture isn't an afterthought here; it's the thing we work hardest on. We're proud to be certified as a Great Place to Work®, and to be recognised on their UK Best Workplaces lists for Women, Wellbeing, and Development. These aren't badges we chase - they're the result of how we genuinely choose to treat each other, and how seriously we take our colleagues' careers, health, and lives outside of work. When you join Phoenix, you can expect: • A culture built on trust and belonging: set out clearly in our Culture Blueprint, lived day-to-day, and reflected in our consistently strong colleague feedback., • Real investment in your development: structured learning pathways, funded industry certifications, mentoring, and the encouragement to stretch into new areas., • A workplace that takes wellbeing seriously: from mental health support and flexible working to active employee networks and a leadership team that listens. A commitment to equity and inclusion: where we actively work to make Phoenix a brilliant place to build a career, whoever you are. • Work that matters: supporting the public sector organisations that keep the UK running, from government and healthcare to defence, public safety, education, housing, and the charities serving the most vulnerable in our communities., • Working with the best of the industry: alongside genuine experts, and with strategic partnerships across the world's leading technology providers, you'll be at the front of the conversations shaping how UK public services modernise. We believe in encouraging, supporting, and skilling our people up so that you can be the very best you can be at work - and we'd love you to consider being part of it. Take a look at our Culture Blueprint to get a real sense of who we are. The right person for this role will be a motivated and customer-focused sales professional with a passion for building relationships and creating new business opportunities. You'll be confident engaging with stakeholders, proactive in your approach and driven to achieve results. Whether your experience comes from technology sales or another consultative sales environment, you'll have a proven ability to win new business, grow customer relationships and identify opportunities that deliver value. • Proven experience in a sales, account management or business development role., • Strong track record of generating new business and developing customer relationships., • Confidence engaging with senior stakeholders and decision-makers., • Knowledge of the Charities and/or Housing sectors would be advantageous., • Understanding of public sector procurement and framework-based purchasing is desirable., • Excellent communication, relationship-building and negotiation skills., • Strong commercial awareness and ability to identify growth opportunities., • Self-motivated, organised and results-driven., • Experience within the IT, technology or managed services sector would be advantageous but is not essential. Where is the role based? Primary location is our HQ in Pocklington (YO42) What about hybrid working? Two days p/ w in the office is the minimum expectation for this role. How many interviews? Following a screen with the Recruitment Team you can expect a two-stage interview process, one online and one in-person. As part of our recruitment process due to the nature of the work we do, all employees are required to undertake a Baseline Personal Security Standard (BPSS) check. While some employees require further security clearance, the BPSS check is a must-have requirement and all offers of employment are conditional pending the passing of this check If you’re still reading, we think there’s a strong chance you might be our kind of person. Here’s the thing, though — research suggests that 60% of women and underrepresented people might have already talked themselves out of applying. Even if you don’t check every box above, we want to encourage you to introduce yourself. We believe a diversity of perspectives and experiences makes a team stronger — and the stronger our team, the more successful we will be. #J-18808-Ljbffr

Phoenix enables digital transformation across the UK public sector, empowering organisations to innovate with cloud and hybrid infrastructures, data, AI, security and collaboration technologies. We are now hiring a Technical Consultant - Data & AI to join our IT Services team and support the delivery of data, analytics and AI transformation projects for our customers. This role will focus on the discovery, design and delivery of data modernisation and migration projects, helping customers build the foundations required for successful adoption of AI and machine learning technologies. Working across consulting, advisory and technical delivery activities, you will help customers unlock value from their data while supporting large-scale cloud and AI initiatives. • Lead data consulting engagements from discovery through to implementation and handover., • Facilitate workshops to understand customer challenges and define appropriate data solutions., • Advise customers on enterprise data strategy, governance, data quality and data management best practices., • Design and implement data landing zones aligned with Microsoft Cloud Adoption Framework principles., • Deliver end-to-end data platform projects covering architecture, deployment, configuration and optimisation., • Work with Architects and AI specialists to support machine learning and AI initiatives., • Support the development of repeatable data and AI delivery frameworks and methodologies., • Act as a technical escalation point, supporting colleagues with complex technical challenges., • Stay current with developments across Microsoft data technologies, analytics and AI platforms., • Support resource planning and skills development activities across the wider practice., • Contribute to reusable assets, accelerators, frameworks and reference architectures., • Support pre-sales activities including discovery sessions, demonstrations, proposals and customer presentations., • Build trusted relationships with customers and provide guidance throughout the project lifecycle., • Strong data engineering, analytics or data platform experience., • Experience delivering customer-facing consultancy or professional services engagements., • Strong understanding of enterprise data architecture principles., • Experience designing and implementing data lakes, data warehouses and lakehouse architectures., • Good understanding of data governance, data quality and data management frameworks., • Strong SQL skills and experience using Python or PySpark., • Experience with Databricks and Microsoft data technologies., • Understanding of how modern data platforms support AI and machine learning workloads., • Strong workshop facilitation, communication and stakeholder management skills., • Excellent technical documentation and technical writing skills., • Strong analytical and problem-solving capabilities., • Commercial awareness and customer-focused mindset., • Ability to balance strategic consulting with hands‑on technical delivery., • Experience in data engineering, analytics, data platform delivery or similar roles., • Strong hands‑on experience with Databricks., • Experience with Microsoft Fabric, Azure Synapse Analytics, Azure Data Factory, Power BI or similar technologies., • Familiarity with Microsoft Cloud Adoption Framework (CAF) and landing zone design., • Experience deploying and troubleshooting enterprise data platforms., • Understanding of Azure infrastructure fundamentals, including networking, identity and security., • Experience leading customer workshops, discovery engagements and advisory sessions., • Consultancy or professional services background strongly preferred., • Public sector experience desirable. Certifications: • Databricks certifications desirable., • Microsoft certifications such as DP-203, DP-700 or related data certifications desirable., • Azure AI and Machine Learning certifications advantageous. Security Clearance: • Must hold SC (Security Check) clearance or be eligible and willing to obtain and maintain SC clearance., • Candidates already holding active SC clearance will be highly advantageous. Where is the role based? Primary location is our HQ in Pocklington (YO42). What about hybrid/remote working? Hybrid working is supported, with flexibility depending on customer and project requirements. How many interviews? Following a screen with the Recruitment Team, you can expect a two-stage interview process — one online and one in‑person. As part of our recruitment process and due to the nature of the work we do, all employees are required to undertake a BPSS check. While some employees may require further security clearance, the BPSS check is mandatory and all offers of employment are conditional upon successful completion. If you're still reading, we think there's a strong chance you might be our kind of person. Here's the thing, research suggests many women and underrepresented groups don't apply unless they meet every requirement. Even if you don't tick every box above, we encourage you to introduce yourself. We believe a diversity of perspectives and experiences makes a team stronger and the stronger our team, the more successful we will be. #J-18808-Ljbffr

Phoenix enables digital transformation across the UK public sector, empowering organisations to innovate with cloud and hybrid infrastructures, data, AI, security and collaboration technologies. We are now hiring a Search Optimisation Specialist to join our Marketing team and help maximise Phoenix's visibility across traditional search engines, AI-powered search experiences and generative AI platforms. This role will focus on improving discoverability across SEO, Answer Engine Optimisation (AEO) and Generative Engine Optimisation (GEO), ensuring Phoenix content is positioned effectively wherever customers search for information. Working closely with content, marketing and subject matter experts, you will help develop strategies that improve rankings, citations, engagement and overall digital visibility. • Develop and execute SEO, AEO and GEO strategies to improve visibility across search engines and AI platforms, • Conduct keyword, topic and prompt research to identify optimisation opportunities, • Optimise content and on-page elements for traditional search engines and AI-powered search experiences, • Apply structured data, metadata and schema markup to improve discoverability and citation performance, • Structure content to enhance visibility within AI-generated answers, chatbots and voice search environments, • Monitor rankings, visibility and citation performance across SEO, AEO and GEO channels, • Produce reporting and insights for stakeholders, highlighting performance and opportunities, • Monitor industry trends, search algorithm updates and changes across AI platforms, • Identify content opportunities and optimisation improvements across the business, • Support paid search activity by optimising ad copy, landing pages and campaign performance, • Strong experience in SEO and search optimisation roles, • Hands‑on understanding of AEO (Answer Engine Optimisation) and GEO (Generative Engine Optimisation), • Strong analytical skills and attention to detail, • Advanced understanding of SEO best practices, schema markup, structured data and E-E-A-T principles, • Strong awareness of how AI-powered platforms surface, summarise and cite content, • Experience using search and analytics platforms such as Google Search Console, Ahrefs, SEMrush and Screaming Frog, • Ability to analyse ranking, visibility and citation data to generate actionable insights, • Strong communication skills and ability to explain technical concepts clearly, • Organised and proactive approach to managing multiple priorities, • Experience developing and executing SEO strategies, • Experience optimising content for search engines and AI-powered discovery platforms, • Experience analysing performance metrics and making data-driven recommendations, • Experience working within marketing, digital marketing or content-focused environments desirable Primary location is our HQ in Pocklington (YO42). Hybrid working is supported, with a minimum expectation aligned to team requirements. Following a screen with the Recruitment Team, you can expect a two-stage interview process, one online and one in-person. As part of our recruitment process and due to the nature of the work we do, all employees are required to undertake a BPSS check. While some employees may require further security clearance, the BPSS check is mandatory and all offers of employment are conditional upon successful completion. If you're still reading, we think there's a strong chance you might be our kind of person. Here’s the thing, research suggests many women and underrepresented groups don't apply unless they meet every requirement. Even if you don't tick every box above, we encourage you to introduce yourself. We believe a diversity of perspectives and experiences makes a team stronger and the stronger our team, the more successful we will be. #J-18808-Ljbffr

Phoenix is a leading UK IT solutions and managed service provider, with a deep specialism in the public sector. We work with organisations across government, healthcare, defence, public safety, education, housing, and the charity sector - helping them modernise with confidence across cloud, data and AI, cyber security, and managed services. The Cleaners role is to support the Cleaning supervisor to maintain a clean work environment for others, and to enable the rest of the company to continue without disturbance in their day-to-day activities. Maintain high standards of cleanliness and hygiene across all office, kitchen, washroom, and communal areas. Clean, tidy, and replenish washroom facilities, ensuring consumables are always well stocked. Ensure kitchens and break areas are clean, organised, and fully maintained, including dishwashing and fridge hygiene. Carry out routine cleaning of reception areas, meeting rooms, corridors, stairwells, offices, and other shared spaces. Empty waste and recycling bins and ensure waste is disposed of correctly. Prepare meeting rooms and communal areas to a professional standard for employees and visitors. Maintain The Zone facilities, including kitchen and shower areas, ensuring they remain clean, safe, and welcoming. Remove litter, used crockery, and other clutter from workspaces and communal areas. Conduct regular inspections of facilities and report any maintenance or health and safety concerns. Assist with opening and securing the building, including locking doors, setting alarms, and carrying out end-of-day checks. Support the wider facilities team in maintaining a clean, safe, and professional working environment. The right person for this role will be an experienced cleaner with a strong work ethic and a proactive approach to maintaining high standards. They will be reliable, punctual, and able to work independently while managing their time effectively. A keen eye for detail, pride in their work, and a commitment to creating a clean, safe, and welcoming environment for employees and visitors are essential. #J-18808-Ljbffr

Phoenix is a leading UK IT solutions and managed service provider, with a deep specialism in the public sector. We work with organisations across government, healthcare, defence, public safety, education, housing, and the charity sector - helping them modernise with confidence across cloud, data and AI, cyber security, and managed services. Through strategic partnerships with the world's leading technology providers - and a trusted place on the major public sector frameworks - our work has a direct impact on the services that millions of people rely on every day. Due to continued growth, we are hiring a Project Manager to be responsible for the end-to-end management and delivery of IT Asset Management (ITAM) projects and project-based services across customer engagements This is an opportunity to work in a highly visible delivery role where you'll have real ownership, influence customer outcomes, and play a key part in the growth of our services. No two days are the same, making it ideal for someone who enjoys balancing multiple workstreams, building relationships and finding solutions to complex delivery challenges. • Lead the end-to-end delivery of projects and managed services across a portfolio of customers., • Act as the primary point of contact for both customers and internal stakeholders, building strong relationships and delivering a high-quality service., • Develop and maintain project plans, schedules, resource forecasts and delivery roadmaps., • Manage project risks, issues, dependencies and change requests to ensure successful outcomes., • Coordinate consultant resources and monitor project progress, costs and utilisation., • Lead customer meetings, service reviews and project governance activities., • Produce clear and concise project reporting for customers and senior stakeholders., • Support service improvement initiatives, new service offerings and bid activities., • Take ownership of escalated or at-risk projects, driving resolution and recovery. At Phoenix, our ambition is to be the UK's leading IT solutions and managed service provider - and we know that only happens because of our people. Culture isn't an afterthought here; it's the thing we work hardest on. We're proud to be certified as a Great Place to Work®, and to be recognised on their UK Best Workplaces lists for Women, Wellbeing, and Development. These aren't badges we chase - they're the result of how we genuinely choose to treat each other, and how seriously we take our colleagues' careers, health, and lives outside of work. When you join Phoenix, you can expect: • A culture built on trust and belonging: set out clearly in our Culture Blueprint, lived day-to-day, and reflected in our consistently strong colleague feedback., • Real investment in your development: structured learning pathways, funded industry certifications, mentoring, and the encouragement to stretch into new areas., • A workplace that takes wellbeing seriously: from mental health support and flexible working to active employee networks and a leadership team that listens., • A commitment to equity and inclusion: where we actively work to make Phoenix a brilliant place to build a career, whoever you are., • Work that matters: supporting the public sector organisations that keep the UK running, from government and healthcare to defence, public safety, education, housing, and the charities serving the most vulnerable in our communities., • Working with the best of the industry: alongside genuine experts, and with strategic partnerships across the world's leading technology providers, you'll be at the front of the conversations shaping how UK public services modernise. We believe in encouraging, supporting, and skilling our people up so that you can be the very best you can be at work - and we'd love you to consider being part of it. Take a look at our Culture Blueprint to get a real sense of who we are. You’ll be a highly organised and proactive project professional who is comfortable working independently and taking ownership of outcomes. You’ll bring: • Either experience coordinating or managing projects within a customer focused industry OR experience working with ITAM in a technical capacity with an interest in moving into a project-based role., • Excellent organisational skills and the ability to manage multiple priorities simultaneously., • Confidence making decisions and working with minimal supervision., • Strong stakeholder management and communication skills., • Experience managing project finances, resources, risks and reporting., • A practical, solutions-focused mindset and the ability to navigate ambiguity., • Strong Microsoft Office skills, particularly Excel, Word and PowerPoint. Where is the role based? Primary location is our HQ in Pocklington (YO42), this is a hybrid role with circa 2 days per week in the office. How many interviews? Following a screen with the Recruitment Team you can expect a two-stage interview process, one online and one in-person. What are the benefits? You can read about the benefits on offer here Important BPSS Check As part of our recruitment process due to the nature of the work we do, all employees are required to undertake a Baseline Personal Security Standard (BPSS) check. While some employees require further security clearance, the BPSS check is a must-have requirement and all offers of employment are conditional pending the passing of this check Have you made it this far? If you’re still reading, we think there’s a strong chance you might be our kind of person. Here’s the thing, though — research suggests that 60% of women and underrepresented people might have already talked themselves out of applying. Even if you don’t check every box above, we want to encourage you to introduce yourself. We believe a diversity of perspectives and experiences makes a team stronger — and the stronger our team, the more successful we will be. #J-18808-Ljbffr

Phoenix Software Limited is seeking a Technical Consultant who specialises in Microsoft Cloud Security, with a focus on deploying Microsoft Purview solutions. The role involves leading design and implementation for public sector clients, running scoping/design workshops, and producing Statements of Work. Candidates should have proven Purview experience and strong documentation skills. The position is based from the UK with remote flexibility and occasional visits to HQ, and a two-stage interview #J-18808-Ljbffr

Phoenix Software in the United Kingdom is seeking a Search Optimisation Specialist to join the Marketing team and drive visibility across traditional search engines, AI-powered search experiences and generative AI platforms. The role focuses on SEO, AEO and GEO, with collaboration across content and subject matter experts to improve rankings, citations and engagement. You will apply schema markup, monitor rankings, produce insights and support paid search activity, while adapting to evolving AI #J-18808-Ljbffr

Join to apply for the Cyber Security Solutions Sales Executive role at Phoenix Software 13 hours ago Be among the first 25 applicants Join to apply for the Cyber Security Solutions Sales Executive role at Phoenix Software Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Phoenix Software Phoenix enables digital transformation in the workplace, empowering UK organisations to innovate and transform with cloud and hybrid infrastructures, data, AI, security, and collaboration tools. We are now very excited to grow that team further by hiring a new salesperson to act as a Managed Security Services Specialist and play a pivotal role in ensuring both the commercial and reputational success of our Managed Security Services portfolio. What will you be doing? • To carry a sales target and work towards key goals within a team, • Work with the service delivery team to understand their operations and processes to be able to support client conversations., • Being a part of the sales process of managed security services, • Ensure all sales leads/opportunities are tracked and managed via our CRM system, • Working with Account managers and Business development managers to keep the pipeline up to date., • Keep abreast with the current security landscape and understand how this can affect our client sectors, • Be available for questions from sales teams regarding opportunities., • Input to service descriptions and future service elements., • Present and demo our solutions to potential clients., • Presenting in enablement sessions for our internal sales teams, • Preparing high-quality sales proposals as a follow-up to calls with clients. Why you should apply? At Phoenix, our philosophy is simple – we aim to be the UK’s leading IT solution and managed service provider and that means we recognise that it’s our people who are the heart of everything we do. We do this by providing the encouragement, support and skill development that you need to be the very best you can be at work. We are proud of our culture, so much so that we have developed our Culture Blueprint which you can read What are we looking for? The right person for this role will already have proven experience in a B2B solutions sales role, preferably within the IT/Technology sector. Key Skills & Experience: • Experience in IT solutions sales, • An understanding of the managed security services and a genuine interest in cybersecurity and threat landscape., • Understanding of SIEM technologies., • An IT technical knowledge sufficient to understand and articulate both the services that Phoenix delivers, but also the services our competitors deliver., • A general understanding of the current trends within cyber security, both around the drivers' organisations have for new technology adoption to solve problems and achieve strategy and their strategies for the delivery of internal services., • The ability to identify and maximise opportunities for cross selling and up-selling across our complete services portfolio., • Confident presenter both in person and over Teams, • The ability to get a message across to both a technical and non technical audience, • Establishes high goals for personal success and personal accomplishment; meets or exceeds those goals; conveys a sense of urgency and drives issues to closure., • First-class written and verbal communication skills with the ability to communicate effectively at all levels., • Structured. Focused. Business-minded. Able to prioritise work under pressure, work without supervision and use initiative to ensure that deadlines are met. Practical stuff Where is the role based? Primary location is our HQ in Pocklington (YO42) on a hybrid basis How many interviews? Following a screen with the Recruitment Team you can expect a two-stage interview process, one online and one in-person. What are the benefits? You can read about the benefits on offer Important BPSS Check As part of our recruitment process due to the nature of the work we do, all employees are required to undertake a check. While some employees require further security clearance, the BPSS check is a must-have requirement and all offers of employment are conditional pending the passing of this check Have you made it this far? If you’re still reading, we think there’s a strong chance you might be our kind of person. Here’s the thing, though — research suggests that 60% of women and underrepresented people might have already talked themselves out of applying. Even if you don’t check every box above, we want to encourage you to introduce yourself. We believe a diversity of perspectives and experiences makes a team stronger — and the stronger our team, the more successful we will be. • Associate, • Full-time, • Sales and Business Development, • IT Services and IT Consulting Referrals increase your chances of interviewing at Phoenix Software by 2x Get notified about new Solutions Sales Executive jobs in York, England, United Kingdom. York, England, United Kingdom 8 months ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

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