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Building the Future of Crypto Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology. What makes us different? Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world. Before you apply, please read the ___ page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account ___. As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to ___, ___, and ___ through our products like ___, ___, ___, and ___. Become a Krakenite and build the future of crypto! Proof of work The team Voice has evolved—from a general support channel into CE’s premium, in-app voice service for Kraken’s highest-value clients. We deliver fast, clear, and trustworthy white-glove service that feels like a friend experience, shaping every interaction into a 6-Star journey and deepening our clients’ connection with Kraken. If you’re energized by supporting, educating, and empowering top clients and raising the bar for what service can be - this is your stage. Join a fast-paced frontline team and help design the journeys that define Kraken. This is a powerful growth path for ambitious Specialists with strong performance and a growth mindset. You’ll champion today’s 90+ user-score clients and help cultivate the next generation across regions and new products - an exciting, hands-on role with visible, meaningful impact. This is a fully remote role requiring English fluency. You must be willing to work evenings and weekends. The opportunity • Answer inbound Voice calls with friendly, professional service; drive quick, accurate resolutions., • Clarify client goals, provide education on Kraken products and services, and guide funding, trading and other account activities., • Test new products and features to develop expertise that resolves issues end-to-end and responsibly position products where they fit., • Advocate for an improved client experience by submitting detailed, thoughtful feedback to product and CX feedback channels, and remain engaged to shape client centered outcomes at the product and policy level., • Take ownership to continuously optimize your performance and ability to add value to Kraken., • Be part of a lean, agile team capable of assisting email and chat teams during surges; participate in growth focused special projects that drive the client experience. Skills You Should HODL • Outgoing and empathetic “people person” who thrives when helping others, • Motivated by Kraken’s mission; security- and privacy-minded., • Fluency in English; proficiency in Spanish, French, German, or other languages is a plus., • Strong communication and de-escalation skills in a high-volume environment., • Strong crypto/trading literacy and a passion for learning., • 1+ years of phone support (or comparable client-facing experience)., • Comfortable with Zendesk and knowledge bases; able to multitask with poise., • Flexibility for rotational shifts (including weekends). This role offers a fixed term contract, for the duration of 6 month. Interested so far? Here’s how the hiring process will look: • Pre-screen assessment - around crypto and customer support (to be completed in 72 hours), • Screening call with our Talent Acquisition team (30 minutes), • Interview with the team (60 minutes), • Final interview with the manager/director (60 minutes) This job is accepting ongoing applications and there is no application deadline. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgable about crypto! As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. Stay in the know

Salary: £26,000 per annum London weighting: £4,000 per annum Employment type: Permanent Hours per week: 37 Reporting into: Lead Student Hub Advisor Department: Student Experience Click here to read the___ and view our ___This role will be based full time from our Ealing campus. About Arden University: We are an aspirational and multi-award-winning university, delivering rapid growth with ambitious plans to disrupt the HE sector through our passion for innovation and digital education. Our vision is to become the first-choice university for career-focused lifelong learners worldwide, ensuring that everyone, everywhere can access higher education. There has never been a more exciting time to join Arden University, as we expand into new disciplines, forge worldwide partnerships, and expand our locations. About our Department: Our Student Hub Advisors sit within our Student Experience team who are crucial to providing pastoral support and career advice to students to maintain student welfare. This includes providing the best experience and guidance from application, admission, through to graduation. About the Opportunity: As a Student Hub Advisor, you’ll be the first point of contact for our diverse student body, providing support across various communication channels including in-person, phone, email, live chat, and messenger. Your excellent customer care skills will help you listen attentively to student needs, offering tailored solutions that enhance their university experience. We expect you to consistently exceed expectations, delivering a personal, friendly, and approachable service that truly makes a difference. Key Responsibilities: • Serve as the primary contact for student enquiries and support., • Communicate effectively via phone, email, live chat, messenger, and in-person., • Provide innovative and customised solutions to student issues., • Ensure a high standard of customer care by going above and beyond in every interaction. About You: • Extensive experience in customer service, ideally in a student-facing role., • Strong passion for helping others succeed., • Excellent written and verbal communication skills., • Proficient in administration and IT literacy., • Exceptional organisational and time-management abilities. If you have the skills and enthusiasm to support our students and contribute to our innovative educational environment, we want to hear from you! Why Arden: At Arden, you will become a part of a passionate and dedicated team who are committed to removing unnecessary barriers to learning and making education more accessible. Our people work hard to ensure our students journeys are the best they can possibly be, as such we want to reward our people with fantastic benefits. Employees benefit from: • 30 days holiday + bank holidays on-top, and even a Christmas closure!, • A generous Aviva pension plan, company contributions starting from 7%, • SimplyHealth plan option, • Private Medical Insurance coverage (applies to certain job roles), • Access to Perkbox benefits, • Study any Arden course for free, with a discount for all family and friends, • Plus, other ___, • Our ‘Golden Ticket’ which allows you to gift anyone in your life a free Arden education Our Values: Stand out, Progressive, Accessible, Resourceful, Kindness, reflect who we are as an institution, a team and as individuals. If they also reflect you and you are excited by the chance to be the driving, creative force within a growing business, we want to hear from you. There has never been a more exciting time to join Arden University, as we expand into new disciplines and locations. Closing Date: Wednesday 17 December We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible. If you are a current Arden student or have an upcoming course with us, you are not eligible to apply for Student Experience roles due to a conflict of interest related to system access. Equity, Diversity & Inclusion: Arden University is proud to be a Disability Confident Employer. This means that if you have a disability, as defined by the Disability Equality Act 2010, you may be guaranteed an interview if you meet the essential criteria for the role. If you wish to be considered under this scheme, you can indicate via the application form below. By doing so, you are also consenting for this information to be shared with the hiring team. For more details on what qualifies as a disability under the Disability Equality Act 2010, please refer to ___ here. As an Equal Opportunity Employer we celebrate diversity and are committed to creating a diverse and inclusive workplace. Therefore, we make sure that our recruitment and selection processes never discriminate based upon people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances, and actively welcome applications from all groups. Sponsorship statement: Please be aware that some roles may not meet the points requirement for a sponsored Skilled Worker visa under the points-based immigration system. However, we welcome applications from candidates who do not currently have the right to work in the UK but may be eligible for a visa through an alternative route.

Paysafe is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With 29 years of online payment experience, an annualized transactional volume of $152 billion in 2024, and approximately 3,300 employees located in 12+ countries, Paysafe connects businesses and consumers across 260 payment types in 48 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments. Further information is available at . It starts here. Have a global impact on the world of payments. We are seeking a Senior Director, Risk Analytics to lead the team responsible for enterprise-wide risk insights, reporting, portfolio analytics and performance monitoring across our payments ecosystem. This leader will develop a robust analytical framework that delivers high-quality actionable insights to enable sustainable growth, to inform strategy, and strengthen controls. This role focuses on driving clarity, transparency, and business alignment through metrics, dashboards, forecasting, deep-dive analytics, and effective cross-functional collaboration. What Paysafe stands for: • Being open and honest., • Keeping focused., • Operating with Courage., • Pioneering the future. Our values and culture are driven by Equality, Development, Social Responsibility and Wellbeing. If you want to find out more about life at Paysafe, check out our careers page here . How we work: We follow a hybrid working model, spending an average of three days per week at our office location. The office is located in Gresham Street next to St Paul’s cathedral with easy access and transport links via St Paul’s, Bank, Cannon Street, City Thameslink, Liverpool Street, Farringdon, Mansion House. The impact you will have: • Produce actionable insights that lead to sustained growth or loss reduction or minimization of friction and influence the internal stakeholders to take the recommended actions., • Define the vision, priorities, and roadmap for risk analytics, reporting, and insights across fraud, credit, payments risk and partner/merchant risk., • Serve as a senior advisor to the CRO and executive leadership, providing clear, actionable analytics on performance, emerging trends, and risk exposure., • Own enterprise-level reporting for key risk indicators (KRIs), loss metrics, portfolio trends and risk ops effectiveness., • Develop executive dashboards, business reviews, and board-level materials that distill complex data into clear narratives and recommendations., • Ensure reporting is accurate, timely, well-governed, and aligned to regulatory and internal expectations., • Lead root-cause analyses of loss events, fraud patterns, credit performance shifts, and operational breakdowns., • Drive deep analytical investigations to support risk strategy, new product launches, control enhancements, and partner initiatives., • Translate data into strategic recommendations that balance risk and business objectives., • Work with Data Engineering and BI teams to enhance data availability, quality and reporting automation., • Build, mentor and guide a high-performing risk analytics and reporting team., • Promote analytical rigor, operational excellence and a strong risk culture. What we’re looking for: • At least 10+ years of experience in risk management or risk analytics, with a strong background in the global payments industry. 5+ years of leadership experience managing analytics teams., • Exceptional leadership, mentoring, and team management skills. Ability to effectively communicate complex data insights and risk strategies to non-technical stakeholders, including senior executives., • Strong analytical and problem-solving skills with a focus on actionable outcomes. Ability to balance risk mitigation with business growth and innovation., • Strong proficiency in data analytics and BI tools., • Expertise in risk management, fraud detection and financial crime prevention., • Familiarity with global payment systems, e-commerce platforms and financial technologies., • Strong understanding of regulatory requirements and industry standards (e.g., PCI DSS, GDPR, PSD2)., • Knowledge of emerging risk trends and technologies in financial services. A snippet of what you’ll get in return: • Make your day work for you with our flexible working hours., • You decide what your holiday looks like with the option to buy or sell your holiday and carry over up to 5 days into the next year., • Enjoy social events on our roof top terrace with views onto St Pauls Cathedral., • Our fully equipped facilities include showers, hairdryers and straighteners and fresh towels., • Start your day with a free breakfast, fresh fruit and snacks., • Take a breather in our dedicated wellbeing room., • Spend time with those important to you with our enhanced paid family policies., • Test our products Skrill and Neteller. Upon joining we will award you £50 into each wallet., • Enjoy our discounts on memberships via vitality including, gyms, leisure centres, yoga/Pilates across the country., • Need a new Laptop or TV? We offer support purchasing Apple and LG products via Stormfront technology., • Join our six employee-led equality communities and help foster a workplace that celebrates diversity and create opportunities to collaborate and learn., • Give back to the community with four paid charity days., • Kickstart your weekend early with our summer hours during the months of June, July and August with a 3pm finish every Friday., • Let’s not forget, we also offer: Private health insurance (pre-existing conditions are included) & dental insurance, income protection, life assurance and more. What to expect next: • Phone screen with Talent Acquisition., • Video interview with member of the team., • In-person final interview with Chief Data & AI Officer and HR chat with Talent Acquisition. If you’re successful joining the team, you’ll be meeting our CEO in person during our new joiners breakfast in London – a great opportunity to network with your peers. Equal Employment Opportunity Paysafe is an equal opportunity employer. We value diversity and are committed to providing a work environment of mutual respect to everyone without regard to race, color, religion, national origin, age, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.

About The Opportunity Contentful is hiring an exceptional Senior Product Manager to drive the next generation of content creation and design experiences for our enterprise customers. This is a unique, zero-to-one opportunity to define how the way marketers and designers operate at scale. Your focus will be on building new products that unify modern design systems, scalable workflows, and emerging AI technologies into enterprise-grade solutions utilized by the world’s largest brands. You will be evolving Contentful from a powerful content platform into a seamless, unified environment where marketers, designers, and developers can collaborate. While AI tools are abundant, very few meet the rigorous demands of the enterprise. In this role, you will tackle this challenge head-on: converting breakthrough AI capabilities into reliable, compliant, and elegant workflows that marketers and designers can trust for their most critical digital experiences. If you thrive on shaping new categories and are hungry to tackle hard, ambiguous problems, this role is for you. What To Expect • Lead the vision for next-generation experience creation within Contentful’s DXP, ensuring our tools support enterprise-scale governance, flexibility, and composable architecture., • Develop new, innovative solutions from the ground up that transform how enterprise marketing teams create and manage digital experiences., • Ensure delivery excellence of high-quality products by collaborating effectively with engineering, design, and research teams., • Explore and apply AI-powered capabilities to accelerate workflows — from generating content and layouts to helping designers adapt and import designs faster., • Turn complex technical workflows into seamless solutions marketers love, and help communicate their value., • Drive discovery with marketers, designers, and developers to deeply understand their processes and identify opportunities for step-change improvements., • Balance rapid iteration with enterprise-grade standards of reliability, quality, and compliance., • Define clear success metrics, measure adoption and impact, and use insights to continuously improve., • Collaborate with go-to-market teams to bring innovative solutions to market and drive strong customer adoption., • Communicate vision, progress, and outcomes broadly across the company to inspire alignment and excitement. What You Need To Be Successful • A motivated and resilient mindset with the grit to push forward in ambiguity and turn vision into reality., • Customer-obsessed: you start with the user’s problem, not the technology, and you relentlessly push for impact., • 5+ years in product management, ideally in enterprise SaaS, • Excellent problem-solving and communication skills, with the ability to work in a fast-paced, highly collaborative environment., • Analytical and structured thinker who can reason from first principles, identify the core problem, and size opportunities., • Comfortable in explaining technical concepts to customers, partners, and internal audiences, • Solid technical background and knowledge of the development lifecycle. Bonus Points If You Have • Experience building products for marketers, designers, or other creative professionals., • Understanding of AI technologies, LLMs, design to code — and how they can be applied to enhance creation, design, and content workflows., • Technical fluency that helps you collaborate effectively with engineers. What’s in it for you? • Join an ambitious tech company reshaping the way people build digital experiences, • Full-time employees receive Stock Options for the opportunity to share in the success of our company, • Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family., • We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days, • Time off to care for and focus on your growing family, • Use your personal annual education budget to improve your skills and grow in your career, • Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties, • An annual wellbeing stipend to care for your physical, financial, or emotional health, • A monthly communication phone/internet stipend and phone hardware upgrade reimbursement., • New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best. Who are we? Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide. Everyone is welcome here! “Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us! If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know. Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at with any information you may have. By clicking “Apply for this job,” I acknowledge that I have read the “___” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential. Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed. Job Overview As an IT Support Specialist, you will collaborate with employees to quickly resolve any technical issue that interrupts their day. We are looking for a creative and quick thinker who understands that while you may not always know the answer to a question, you know how to find it. You must have experience working on a phone/chat based technical support desk or at a walk up support station. How You Will Make An Impact • Answer questions and provide support for employees in person at our offices and online (via email, Slack, and tickets), • Image Mac, Windows, and Linux computers and configure these computers for employees, • Work with various IT departments and the IT Support team to be the point person at the office to perform important tasks such as troubleshooting network connectivity, testing Audio/Visual (AV) equipment, and handling inventory, • Perform small project based work to improve IT and other systems, • Showcase your knowledge by training other employees on new applications, hardware, and more Skills • HS Diploma or GED, • Minimum 2+ years of IT industry experience, • VOIP administration experience, • Experience troubleshooting Chrome OS, • Command-line Unix experience, • An understanding of A/V concepts and functionality, • Experience with GSuite tools including GMail, Google Docs, and Google Calendar, • Exceptional verbal and written communication skills with an emphasis on being clear, concise, and friendly, • A history of expanding your knowledge via technical training (self-taught and/or formal) and certification., • A drive to assist customers and solve their technical problems, • End-user support experience for MacOS, Chrome, and Windows, • Problem solving and intuitive troubleshooting skills, • A strong understanding of connecting computers to networks especially over wifi and VPN, • Ability to lift 50+ lbs computer equipment and hardware, climb ladders and use hand tools where necessary Compensation Estimated Pay Range: Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location. Our Commitment to Diversity & Inclusion At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success. Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees. We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.

Now boarding: Your career in travel is ready for take-off. Corporate Travel Management (CTM) is undergoing an exciting period of growth as worldwide travel returns. If you’re ready to embark on a career with a global leader in business travel, we want to hear from you. At CTM, our people are at the heart of everything we do. We know that our diverse team is the reason CTM is the award-winning TMC we are today, which is why recruiting like-minded travel enthusiasts is an important part of our business’ success and growth. About CTM CTM is an award-winning provider of travel service solutions spanning corporate, events and sports markets. Headquartered and founded in Australia, CTM has offices all around the world, including Europe, Asia, North America, Australia and New Zealand. About the Role In your role as Senior Business Travel Consultant, with specialisation in Italian language, you will conduct business in an efficient and professional manner, working closely with the Team Manager to support business objectives and deliver exceptional service to clients. Key Responsibilities · Deliver high-quality customer service to all internal and external clients, consistently meeting SLAs and KPIs. · Manage end-to-end travel bookings using SABRE (Red360) GDS, including UK, European and worldwide flights, rail, hotels, and ground transport. · Book net, published, and consolidated fares with strong knowledge of fare structures. · Ensure compliance with client travel policies while identifying cost-effective solutions and leveraging CTM’s preferred suppliers. · Provide timely responses to client enquiries via email and telephone. · Build and maintain effective working relationships with colleagues, offering support and collaboration where required. · Identify cost savings and commissionable rate opportunities to maximize value for clients. · Meet and exceed individual and team performance targets set by management. · Remain flexible with working hours, including supporting clients across different time zones. · Undertake any additional tasks or reasonable duties as required by management. Skills & Experience · Proven experience as a Business Travel Consultant, ideally working with corporate clients. · Strong SABRE GDS skills (booking, fare construction, reissues, and multiple PCC management). · Advanced knowledge of fares, ticketing, and reissues. · Highly organised with exceptional attention to detail, able to prioritise and multi-task in a fast-paced environment. · Strong communication skills in Italian are essential, together with excellent interpersonal and written skills, and a proactive, business-level approach to client servicing. · Resilient, adaptable, and collaborative team player with the ability to remain calm under pressure. · Proficient in Microsoft Office 365 (including Copilot) and quick to learn new systems and processes. · Working knowledge of Freshdesk or similar support platforms. · Advanced industry knowledge in all areas of travel management operations. · Formal qualifications (e.g., VA1 & VA2 or equivalent) preferred. · Demonstrated ability to deliver exceptional customer service while managing complex travel requirements. Join our crew and help CTM take flight. Apply now and pack your skills for a business travel journey that promises growth, discovery and plenty of first-class moments. What to expect from the recruitment process • Every hire starts with a chat with our Talent Acquisition team, if your profile is selected you will be contacted by phone or email (please check your spam folder);, • Then, if you are progressing, the hiring manager will invite you to an interview, usually on Teams;, • If you are successful we will invite you to our office for a final stage interview. Wherever possible we will provide you with feedback, however we are a small team and often we won't be able to do so until after we fill the vacancy. CTM is a Disability Confident Employer. Do not hesitate to connect with our Talent Acquisition team if you need to discuss arrangements. CTM is a responsible employer and is dedicated to conduct thorough right to work checks in the interests of both parties, candidates and the company. Candidates selected and invited to an interview will be invited to a mandatory 15 min call with the TA lead to produce their RTW documents. This call is a mandatory step for all candidates regardless of their RTW status. This call is confidential and conducted by HR professionals only. Reward & Recognition Our learning platform CTM Learning, our annual conference the All Stars, our High-Performance programme and a global leadership programme. Employee Wellbeing and Flexibility Our wellbeing platform Vitality, our Employee Assistance Programme (EAP), our new private healthcare Medicash + our mental health first aiders. Most of our roles offer a hybrid working pattern, with 3 days per week in the office. Where permitted and depending on the role, we can offer flexible start and finish times to suit your other commitments and support a healthy work-life balance. We are committed to finding a setup that works for you and the business. Sustainability Focus Principles of Governance, People, Planet, and Prosperity, CTM’s Sustainability Strategy identifies material issues and outlines initiatives to achieve this. CTM is the Data Controller with respect to the personal information you provide during your application. We will use this information solely to process your application, and our legal basis is that you are considering taking up an employment contract with us. We may share this information with our parent company in Australia, but otherwise we will not disclose it to any other organisation. If you take up employment with us, we will keep the information for the duration of your employment, otherwise we will destroy it 2 months after the post is filled. All the information that we ask for in application forms has to be completed for your application to go ahead. There is no profiling or automated decision making applied to the personal information you supply. You have all the legal rights with your personal data as laid out in the General Data Processing Regulation (GDPR) and the Data Protection Act 2018, including the right to complain to the Information Commissioner’s Office. Our Data Protection Officer may be contacted at

Now boarding: Your career in travel is ready for take-off. About the Role This is a totally unique role for a candidate with strong experience in air charter and with a passion for client services. The Senior Charter Manager will work closely with the General Manager and the wider CTM account management and operational teams to ensure the highest level of service and partnership for our key Government and corporate clients. The main focus of the role will be the ownership and management of several key UK Government air charter contracts and to enhance the client and end user experience, both directly and indirectly, through building strong relationships, providing operational support and expertise, supplying insightful management information, coordinating with internal teams, and working with key client and supplier stakeholders to maximise value and ROI. The role will also involve providing air charter expertise and management to our specialist events and sports travel teams, and proactive growth of CTM’s air charter offering and client base. Skills & Experience Experience and knowledge of air charter is essential, from an operational and/or commercial background. • Experience in working with government clients, and an understanding of the specific requirements of VVIP travel would be beneficial, but is not essential, • A creative, autonomous and entrepreneurial approach, • Outgoing and engaging personality, with a passion for customer service, • Ability to identify issues with, and possible improvements to, existing processes – not afraid to challenge current ways of working, • A comprehensive existing network of client and operator relationships is strongly preferred, • Very strong interpersonal skills, authoritative and able to build trust with our clients, • Pragmatic, problem-solving mindset, and prepared to make decisions when necessary, • Ability to self-manage and prioritise deadlines, • Willingness to occasionally travel, and work unusual or out of office hours as required by the nature of the role, • Competency with Microsoft Office suite (Word, Excel, Powerpoint etc.) and a general aptitude for technology, • Experience with CRM systems (specifically Microsoft Dynamics) would be beneficial, as would any experience with event/delegate management software (EventsAir preferred) Please note – owing to the sensitive nature of the contracts involved in this role, the successful candidate will be required to undergo National Security vetting to SC (Security Check) level. Join our crew and help CTM take flight. Apply now and pack your skills for a business travel journey that promises growth, discovery and plenty of first-class moments. What to expect from the recruitment process • Every hire starts with a chat with our Talent Acquisition team, if your profile is selected you will be contacted by phone or email (please check your spam folder);, • Then, if you are progressing, the hiring manager will invite you to an interview, usually on Teams;, • If you are successful we will invite you to our office for a final stage interview. Wherever possible we will provide you with feedback, however we are a small team and often we won't be able to do so until after we fill the vacancy. CTM is a responsible employer and is dedicated to conduct thorough right to work checks in the interests of both parties, candidates and the company. Candidates selected and invited to an interview will be invited to a mandatory 15 min call with the TA lead to produce their RTW documents. This call is a mandatory step for all candidates regardless of their RTW status. This call is confidential and conducted by HR professionals only. CTM is a Disability Confident Employer. Do not hesitate to connect with our Recruitment team if you need to discuss arrangements Reward & Recognition Our learning platform CTM Learning, our annual conference the All Stars, our High-Performance programme and a global leadership programme. Employee Wellbeing and Flexibility Our wellbeing platform Vitality, our Employee Assistance Programme (EAP), our new private healthcare Medicash + our mental health first aiders. Most of our roles offer a hybrid working pattern, with 3 days per week in the office. Where permitted and depending on the role, we can offer flexible start and finish times to suit your other commitments and support a healthy work-life balance. We are committed to finding a setup that works for you and the business. Sustainability Focus Principles of Governance, People, Planet, and Prosperity, CTM’s Sustainability Strategy identifies material issues and outlines initiatives to achieve this. CTM is the Data Controller with respect to the personal information you provide during your application. We will use this information solely to process your application, and our legal basis is that you are considering taking up an employment contract with us. We may share this information with our parent company in Australia, but otherwise we will not disclose it to any other organisation. If you take up employment with us, we will keep the information for the duration of your employment, otherwise we will destroy it 2 months after the post is filled. All the information that we ask for in application forms has to be completed for your application to go ahead. There is no profiling or automated decision making applied to the personal information you supply. You have all the legal rights with your personal data as laid out in the General Data Processing Regulation (GDPR) and the Data Protection Act 2018, including the right to complain to the Information Commissioner’s Office. Our Data Protection Officer may be contacted at

Azure Infrastructure Analyst About Solidsoft Reply: Solidsoft Reply is the Reply Group company specialised in developing digital healthcare solutions for patient safety and closed-loop medicine management. We partner with Healthcare and Industry, helping our customers succeed through our expertise in designing and implementing innovative solutions, and through our continued commitment and investment in Microsoft technologies and the Microsoft Azure cloud platform. We are a published thought leader and deliver software and services via our team of highly skilled and competent people. ___ Role Overview: As an Azure Infrastructure Analyst, you will play a key role within Solidsoft Reply’s Support & Operations team, ensuring the stability, scalability, security, and resilience of customer systems running on the Azure platform. You will manage escalated issues and proactively identify, investigate, and resolve problems within critical custom healthcare infrastructures that leverage cutting-edge Microsoft Azure technologies. The role involves close collaboration with both international customers and internal teams, requiring strong interpersonal skills to discuss complex technical topics and provide exceptional service support. You will also participate in planning and implementing system changes in line with ITIL and GAMP5 processes, and may be required to work out-of-hours or on a shift rota. Responsibilities: • Provide infrastructure support for Solidsoft Reply Healthcare Managed Service Customers as part of the Support & Operations team., • Take ownership of assigned incidents, managing them through to permanent resolution and communicating professionally with customers., • Manage and maintain Azure-based infrastructure, including patching, updates, certificate management, and security., • Act as an escalation point for complex incidents and support distributed microservices architecture and release deployments., • Monitor, report on, and enhance system performance, including maintaining effective system monitoring solutions., • Field and resolve technical customer issues via multiple communication channels such as phone, chat, email, and remote sessions., • Deliver service improvement recommendations, ensuring alignment with business needs, and participate in knowledge transfer and continuous learning., • Provide out-of-hours support on a rota basis and adhere to Change, Incident, and Problem Management procedures, collaborating closely with internal and external stakeholders. About the Candidate: • BSc (2:1 or above) or Master’s (Merit) in Computer Science, IT, or related field., • Strong hands-on experience with Microsoft Azure (ideally with certifications) and supporting Windows Server and cloud-based network infrastructure., • Proven ability in querying data sources such as Azure Application Insights, Cosmos DB, and SQL Server., • Solid knowledge of network and data security within support and operations functions for custom applications., • Familiarity with service management processes (Incident, Problem, Change Management) and monitoring tools (Azure Monitor, App Insights, Prometheus, Grafana, SolarWinds)., • Good understanding of Azure networking, firewall configuration, Azure data services, DevOps practices, and security principals., • Excellent customer service, organizational, communication, and troubleshooting skills; able to work effectively in a team and with clients., • Advantageous: ITIL certification, experience in regulated environments (GAMP5), pharmaceutical/health sectors, knowledge of French, and recent operations/NOC/SOC team experience. Reply is an Equal Opportunities Employer and committed to embracing diversity in the workplace. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type regardless of age, sexual orientation, gender, identity, pregnancy, religion, nationality, ethnic origin, disability, medical history, skin colour, marital status or parental status or any other characteristic protected by the Law. Reply is committed to making sure that our selection methods are fair to everyone. To help you during the recruitment process, please let us know of any Reasonable Adjustments you may need.

Job Title: Sales Development Representative (High-Growth SaaS | Energy & Commodities) Salary: £40,000–£45,000 Basic + £15,000 OTE Location: London (Hybrid – 3 days in office) SDR | Strategic Outbound | AE Progression | Global Client Base | Energy-Tech | High-Impact Platform Why You’ll Want This Role • Be part of a scale-up that already counts major global brands among its users, yet still early enough to make a real impact., • Learn directly from a leadership team with a proven record of building successful, founder-led tech businesses., • Step into a market where your outreach genuinely matters — complex, high-value deals where you’re speaking with decision-makers daily. The Company This business sits at the intersection of technology, data, and energy — transforming how global markets communicate, trade, and make decisions. They’ve built a platform that consolidates fragmented market data and live trading information into one intelligent hub. It’s used daily by brokers, traders, and analysts to make faster, smarter moves in a traditionally opaque industry. Six years in, they’ve already secured contracts with household-name clients and are on track for another record-breaking year. The next phase of growth? Building out a world-class commercial team — and that’s where you come in. The Opportunity We’re looking for a driven and intellectually curious Sales Development Representative (SDR) to join a high-performing commercial team. You’ll be working side-by-side with senior AEs and leadership to open doors into new verticals, with all the autonomy, creativity, and pace that come with a true start-up environment. If you’re hungry to learn, love the idea of working complex deals, and want to be part of a scaling SaaS business that’s redefining an entire industry, this is the one. What You’ll Be Doing • Research and identify potential prospects across the energy, commodities, and fintech landscape., • Drive high-quality outreach through calls, emails, and LinkedIn — consistency and energy are key., • Qualify leads and schedule meetings for the sales team., • Collaborate closely with AEs to refine messaging and improve campaign effectiveness., • Contribute ideas, A/B test messaging, and help shape the outbound motion., • Immerse yourself in the product and industry — client visits, training sessions, and live demos included. What You’ll Bring • Minimum 12 months’ experience in an SDR or sales role (SaaS, data, fintech, or analytics ideal)., • A proactive, self-starting mindset — you don’t need constant direction to make things happen., • Energy and resilience — comfortable on the phone and unafraid of rejection., • Intellectual curiosity and the ability to grasp complex, data-driven products., • Entrepreneurial spirit and a willingness to experiment to find what works., • A humble, collaborative attitude — no egos, just shared goals. What’s In It For You • Competitive salary (£40–45k base + £15k OTE), • Clear career progression: move into an AE or strategic commercial role within 18–24 months, • Health insurance, cycle scheme, and regular team socials, • Hybrid - 3 days a week in the London office - dynamic, collaborative, and high-energy, • Work directly with experienced sales leaders and gain exposure to some of the biggest names in global energy The Process • Virtual interview with the leadership team, • In-person session including a cold-calling / role play exercise, • Final interview with members of the senior leadership This is your chance to join a business that’s redefining a global market — where your outreach genuinely shapes the future of how major industries trade and connect. If you’re ready to accelerate your career in a fast-scaling SaaS company with real impact, we’d love to chat.

Job Description Apply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV. Service Desk Analyst - French Speaking UK and Ireland Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support xrnqpay via phone, portal, chat, and handling non-critical escalations. Youll log, troublesh...

Senior Android Engineer (UI/UX & Welcome Manager) Overview We are seeking an exceptional Senior Android Engineer to join a newly-founded joint venture backed by five of the world's leading telecommunications companies. Our mission is to restore trust in voice communication by building a network-native intelligence layer to combat the global epidemic of voice fraud and AI-driven scams. This is a rare opportunity to be a foundational hire, shaping the future of a product designed to protect hundreds of millions of users. We are building two core products: the Telco-Verified Security Shield (our primary, pre-call fraud detection) and the Personal Welcome Manager (our premium, AI-powered call screening experience). As the Senior Android Engineer for the Welcome Manager, you are the User-Facing Owner of our AI innovation showcase. This isn't just another UI/UX role; you will be the primary architect of a novel conversational interface. Your challenge is to build the magic: the live transcription, the mid-call intervention, the post-call summaries, that defines our premium user experience. You will own the app that we will showcase to the world at Mobile World Congress (MWC) 2026, and your work will be the primary driver for our monetization strategy. Key Responsibilities • Conversational UI Architecture: Own the end-to-end development of the Personal Welcome Manager's conversational interface on Android. You will build a fluid, intuitive, and polished user experience from the ground up., • Designer-in-Lockstep Collaboration: Work hand-in-glove with our dedicated UX/UI designer, engaging in rapid daily iteration to translate high-fidelity, interactive prototypes into pixel-perfect, production-ready code., • Real Time Data Streaming: Engineer the high-performance live transcript view, which displays the AI-screened conversation as the phone is ringing. This involves consuming Real Time streaming text data from our Back End AI orchestration layer via WebSockets., • Mastering Perceived Performance: Implement the critical mid-call intervention feature, allowing a user to seamlessly accept a call from the AI agent. You will become an expert in designing for our < 1000ms V2V (voice-to-voice) latency budget, ensuring the entire UX flow feels fast and responsive., • API & Backend Integration: Partner with our Back End (Application & AI Orchestration) engineers to define and integrate the client-side APIs and data models required to power the Welcome Manager's features, from live transcription to post-call entity-extracted summaries., • MWC Demo Ownership: Be directly responsible for the polish, stability, and performance of the Welcome Manager application for its critical debut at MWC 2026. ? Bachelor's degree in Computer Science or a related field, or equivalent practical experience. ? 5+ years of hands-on experience in native Android development, with a strong portfolio of shipped, consumer-facing applications. ? Required Technical & UI/UX Skills ? Deep expertise in native Android UI/UX development, including Kotlin and modern frameworks (eg, Jetpack Compose, Coroutines, Flow). ? Demonstrated experience building complex, Real Time, data-intensive user interfaces (eg, chat applications, financial dashboards, Real Time streaming apps). ? Strong experience integrating with Back End APIs and services, particularly consuming Real Time data via WebSockets, gRPC, or similar protocols. ? Proficiency in translating high-fidelity designs (eg, Figma, Sketch) into beautiful, performant, and maintainable code. ? A strong understanding of Android UI performance optimization, memory management, and threading models. ? Experience with the full mobile development life cycle, from ideation and prototyping to testing, release, and maintenance. Preferred Qualifications ? Advanced UI/UX & Conversational AI ? Prior experience designing or building conversational interfaces (eg, chatbots, voice assistants). ? A strong portfolio that explicitly showcases beautiful, complex, and highly responsive mobile UIs you have built. ? Relevant Technical Experience ? Familiarity with Android's native call-handling APIs (eg, CallScreeningService, ConnectionService), as you will be integrating closely with the engineer who owns this. ? Experience with performance testing and profiling Android applications to hunt down and eliminate bottlenecks. ? Knowledge of mobile application security best practices. ? Industry & Environment ? Previous experience working in a fast-paced, agile startup environment. ? Experience in the telecommunications or voice AI space. This is a permanent position with hybrid working of two days a week in the central London office and the rest WFH. The salary is very much Dependent on experience

Location: South West London (Central Office is based in Mortlake – 12 mins from Clapham Junction and 23 mins from Waterloo) Contract: Permanent Hours: Part time 20 hrs per week, Monday to Friday. 5 shifts 10.00 - 14.00 Salary: Salary £32,140 per annum pro rata (£18,365 actual) Benefits:28 days annual leave per annum/pro rata plus statutory holidays on appointment. Additional annual leave days awarded on length of service* • Company pension contribution • Life insurance (3 x salary)* • Employee Assistance Programme (EAP) including 24/7 support helpline • Interest-free Season Ticket Loans* • Additional maternity pay and leave* •Additional paternity pay* • Additional sick pay* *available after probation period passed Job Summary When someone goes missing, Missing People provides help to families, friends and professional carers who wish to publicise their appeal. This can be through the charity’s website resources, appeals and opportunities for publicity in the media. You will support families, friends and professional carers to make appeals when someone has officially been reported as missing. The role will involve communicating in a timely, compassionate and knowledgeable manner with people experiencing the trauma of missing someone and managing families’ initial expectations of the service. You will assess the most appropriate activities to safeguard and reconnect the missing person and be responsible for police liaison and updates. You will assess with families the use of public display publicity which may begin after 3 days and help families to understand what they can do themselves. You will work closely with the Communications team, providing them with accurate and timely information if publicity is the appropriate choice. You will also access and process 'Urgent missing’ requests and work with the Communications team to make the alert happen. You will understand the needs of longer-term families who still want to publicise their missing person, and you will advocate on their behalf to help make sure their voice is heard. You will work collaboratively with specialists in Family Support, Publicity, Helpline and Fundraising & Communications teams to support the families and missing people we are here to help. Key Accountabilities: Service delivery • Assess and process incoming requests from, family members, friends and professional carers and agree the most suitable support and publicity actions. Manage requests with high standards of accuracy, risk and criteria management, data management, and confidentiality;, • Risk assess all contacts to ensure any safeguarding issues in relation to the missing person or their family members are dealt with effectively. Participate in safeguarding decision making and implement safeguarding procedures., • Ensure families are aware of all the services on offer to them, working collaboratively with other members of the team to provide a smooth transition into Family Support and Publicity, • Work closely with IT, Impact, Family Support, Publicity and helpline teams identifying data issues,, • Train volunteers on shift in identified tasks. Provide clear written instructions and demonstrate the task through examples and shadowing. You must have the right to work in the UK. The person specification in the job description provides full details of what we are looking for, and this includes: • Experience of working in a frontline service delivering advice, help or support to vulnerable people by phone or digitally;, • Experience and/or demonstrable understanding of safeguarding vulnerable adults and/or young people;, • Ability to risk assess, make welfare and needs assessment and take appropriate safeguarding and contact care actions., • Knowledge of the issues surrounding missing children and vulnerable adults;, • Aware of and sensitive to the impact of class, gender and race and to be willing to act appropriately; Somebody goes missing in the UK every 90 seconds. Missing People exists to ease the heartache experienced by those missing someone, and to help people who are away from home find their way back to safety. Our vision is for every missing child, adult and family left behind to find help, hope and a safe way to reconnect. We are a non-judgemental, highly skilled team of staff and volunteers working for everyone who needs us. We provide free, confidential support, help and advice by phone, email, text and live chat. We coordinate a UK-wide network of people, businesses and media to join the search for the estimated 170,000 people who go missing each year. Missing People aims to put people with lived experience at the heart of our work, amplifying their voices to achieve change. Working for Missing People means living our values. It’s a place where people are encouraged to ‘let fly’ so you can ‘make things happen’. We know you’re more than just a job title, and ‘be human’ is an important value here. Missing People is an independent charity that relies on donations. Closing date: 12:00 on 2 January 2026. Interviews: 7/9 January 2026 Start: ASAP REF-225 537

I am recruiting for a Sales Support Representative for a growing business.To be the first point of contact for new enquiries and visitors to the showroom.Providing customer advice and support over the phone, via Live Web chat and by email enquiries.To assist in the sales of products.To carry out sal

I am recruiting for a Sales Support Representative for a growing business.To be the first point of contact for new enquiries and visitors to the showroom.Providing customer advice and support over the phone, via Live Web chat and by email enquiries.To assist in the sales of products.To carry out sal

Resource will be a part of general operations of service desk and will be cross leveraged to any of the contact modalities like Phone & Chat to cater the incoming contacts at service desk. Work as part of the 11x7 Shift system on the IT Service Desk.

Job Description Service Desk Analyst - French Speaking \nUK and Ireland Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support via phone, portal, chat, and handling non-critical escalations. You’ll log, troubleshoot, and resolve incidents or route them appropriately while maintaining high service quality and documentation. \n \n Key Responsibilities • Address and resolve non-major incidents and service requests, logging all activity in ServiceNow, • Deliver excellent customer service and professional support, • Escalate or reassign unresolved incidents to appropriate teams, • Analyse and resolve hardware/software issues using standard tools and methods, • Document case details clearly in ServiceNow, including steps taken and customer impact, • Meet/exceed defined performance metrics including CSat and QA standards, • Continuously build knowledge of company-specific products and services, • Create/update knowledge articles to support First Call Resolution and self-service, • Participate in after-hours and on-call rotations to ensure 24/7 support coverage, • Good experience in a Service Desk or similar IT support environment, • Experience using ServiceNow ITSM workflows, • Strong customer service, listening, and communication skills, • Bilingual - English and French (required), • Detail-oriented with solid judgment and initiative, • Ability to troubleshoot and resolve technical issues independently, • Knowledge of Microsoft Office365 and standard network tools, • Ability to work remotely and as part of a team, • Degree or equivalent experience preferred, • ITIL V4 / ITSM certification preferred, • AWS and Microsoft MCSE certifications are a plus, • Proficient in Microsoft Office365

Family Support – Appeals Supervisor Location: South West London (Central Office is based in Mortlake – 12 mins from Clapham Junction and 23 mins from Waterloo) Contract: Permanent Hours: Part time 20 hrs per week, Monday to Friday. 5 shifts 10.00 - 14.00 Salary: Salary £32,140 per annum pro rata (£18,365 actual) Benefits:28 days annual leave per annum/pro rata plus statutory holidays on appointment. Additional annual leave days awarded on length of service* • Company pension contribution • Life insurance (3 x salary)* • Employee Assistance Programme (EAP) including 24/7 support helpline • Interest-free Season Ticket Loans* • Additional maternity pay and leave* •Additional paternity pay* • Additional sick pay* *available after probation period passed Job Summary When someone goes missing, Our client provides help to families, friends and professional carers who wish to publicise their appeal. This can be through the charity’s website resources, appeals and opportunities for publicity in the media. You will support families, friends and professional carers to make appeals when someone has officially been reported as missing. The role will involve communicating in a timely, compassionate and knowledgeable manner with people experiencing the trauma of missing someone and managing families’ initial expectations of the service. You will assess the most appropriate activities to safeguard and reconnect the missing person and be responsible for police liaison and updates. You will assess with families the use of public display publicity which may begin after 3 days and help families to understand what they can do themselves. You will work closely with the Communications team, providing them with accurate and timely information if publicity is the appropriate choice. You will also access and process 'Urgent missing’ requests and work with the Communications team to make the alert happen. You will understand the needs of longer-term families who still want to publicise their missing person, and you will advocate on their behalf to help make sure their voice is heard. You will work collaboratively with specialists in Family Support, Publicity, Helpline and Fundraising & Communications teams to support the families and missing people they are here to help. Key Accountabilities: Service delivery • Assess and process incoming requests from, family members, friends and professional carers and agree the most suitable support and publicity actions. Manage requests with high standards of accuracy, risk and criteria management, data management, and confidentiality;, • Risk assess all contacts to ensure any safeguarding issues in relation to the missing person or their family members are dealt with effectively. Participate in safeguarding decision making and implement safeguarding procedures., • Ensure families are aware of all the services on offer to them, working collaboratively with other members of the team to provide a smooth transition into Family Support and Publicity, • Work closely with IT, Impact, Family Support, Publicity and helpline teams identifying data issues,, • Train volunteers on shift in identified tasks. Provide clear written instructions and demonstrate the task through examples and shadowing. You must have the right to work in the UK. The person specification in the job description provides full details of what we are looking for, and this includes: • Experience of working in a frontline service delivering advice, help or support to vulnerable people by phone or digitally;, • Experience and/or demonstrable understanding of safeguarding vulnerable adults and/or young people;, • Ability to risk assess, make welfare and needs assessment and take appropriate safeguarding and contact care actions., • Knowledge of the issues surrounding missing children and vulnerable adults;, • Aware of and sensitive to the impact of class, gender and race and to be willing to act appropriately; Somebody goes missing in the UK every 90 seconds. They exist to ease the heartache experienced by those missing someone, and to help people who are away from home find their way back to safety. Their vision is for every missing child, adult and family left behind to find help, hope and a safe way to reconnect. They are a non-judgemental, highly skilled team of staff and volunteers working for everyone who needs them. They provide free, confidential support, help and advice by phone, email, text and live chat. They coordinate a UK-wide network of people, businesses and media to join the search for the estimated 170,000 people who go missing each year. They aim to put people with lived experience at the heart of their work, amplifying their voices to achieve change. Working for them means living their values. It’s a place where people are encouraged to ‘let fly’ so you can ‘make things happen’. They know you’re more than just a job title, and ‘be human’ is an important value here. They are an independent charity that relies on donations. Please find attached a detailed job description and person specification, and a letter to applicants from the line manager Closing date: 12:00 on 2 January 2026. They reserve the right to close the advert early if they have sufficient interest. Interviews: 7/9 January 2026 Start: ASAP Please ensure you include your CV and a brief covering letter explaining how you would be a good fit for this role REF-225 537

This is an exciting opportunity to join a dynamic, supportive, and international team, working with customers across multiple channels - phone, email, and live chat. Handle inbound customer queries via phone, email, and live chat.

You’ll make sure every customer enjoys excellent service and feels valued in every interaction.Communicate with customers via phone, chat, and email.Track and manage cases to ensure timely resolution.Maintain high customer satisfaction and represent the brand with professionalism.Build strong, pos

Travel Customer Service Representative. Provide excellent customer service via phone, email, and chat. The ideal candidate has strong communication skills, a customer-first mindset, and a genuine interest in travel planning.

The Customer Support Specialist will serve as the first point of contact for all ZenroxIQ platform usershealthcare providers and suppliersdelivering fast, accurate, and empathetic support. Provide real-time customer support via email, chat, and phone. Report support KPIs including ticket volume, res