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Fraud Data Analyst About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, About our Team: You will be part of a team of analysts using global data from the largest real-time fraud detection platform to optimise solutions for our enterprise customers. About the role: As a Fraud Data Analyst, you’ll use global data from the largest real-time fraud detection platform to craft solutions for our enterprise customers. Your experience with data analysis, investigating suspicious behavior and providing new insights to customers will lead to immediate real-world impact in the form of lower customer friction, reduced fraud losses and as a result, increased customer profitability. You’ll leverage a real-time platform analyzing billions of transactions per month for some of the largest companies operating in Financial Services, Insurance, e-Commerce, and On-Demand Services. These tools will allow you to attain a unique perspective of the Internet and every persona connected to it. You’ll be continually collaborating with internal product and engineering teams, customer-facing account teams, and external business leaders and risk managers. The comprehensive policy you build will go head-to-head against some of the most motivated attackers in the world to protect billions in revenue. Responsibilities: • Investigate: Conduct in-depth reviews of complex fraud cases to identify trends and actionable insights, documenting your findings and making clear recommendations on how to mitigate risk., • Analytics: Use your SQL and Python skills to increase our customers’ fraud capture while reducing false positives, conducting offline analysis of customer data to expose patterns and statistically tune policies. Produce executive-level reports and own the end-to-end delivery of your recommendations by writing rules into the ThreatMetrix® decision engine., • Business Intelligence and reporting: Build dashboards & reports to track value delivered by the solution, with an increasing focus on more bespoke external-facing dashboards that surface the most important insights to each customer, • Presentation: Use your strong attention to detail and ability to craft a story through data, delivering industry-leading presentations for external and executive audiences with non-technical backgrounds, • Customer focus: Scope, plan and deliver customer-focused projects including root cause analysis, reports, dashboards, rule mining and health checks. Demonstrate a professional and customer-centric persona when interacting directly with customers via phone, e-mail, and chat., • Collaborate: Collaborate with ThreatMetrix teams including Products, Engineering, Sales and other Professional Services colleagues around the world to continually redefine best practices Requirements: • Excellent knowledge of Python and SQL (BI tools such as SuperSet, Tableau or PowerBI is a bonus), • Extensive analytical and problem-solving skills, with a deep curiosity, • Exceptional attention to detail to ensure quality of project delivery for customers stands out amongst industry peers, • Track record of building external and executive reports and presentations, • Interest or experience in consulting within the risk, fraud or payments industry, • Experience of working with fraud system management, such as ThreatMetrix, Emailage, Featurespace, Hunter, Iovation, BioCatch, Actimize Falcon, etc., • Extensive multi-tasking and prioritization skills. Needs to excel in fast paced environment with frequently changing priorities, • Fluency in more than one language spoken across EMEA is a bonus, but not essential. Working for you: We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: • Generous holiday allowance with the option to buy additional days, • Health screening, eye care vouchers and private medical benefits, • Wellbeing programs, • Life Assurance, • Access to a competitive contributory pension scheme, • Save As You Earn share option scheme, • Travel Season ticket loan, • Electric Vehicle Scheme, • Optional Dental Insurance, • Maternity, paternity and shared parental leave, • Employee Assistance Programme, • Access to emergency care for both the elderly and children, • RECARES days, giving you time to support the charities and causes that matter to you, • Access to employee resource groups with dedicated time to volunteer, • Access to extensive learning and development resources, • Access to employee discounts scheme via Perks at Work

We are currently working on 10+ mandates for London based firms including US, Magic & Silver circle, National UK and Boutiques. These firms are all looking for associates ranging from 1-4PQE. There are roles across all areas of corporate law such as Private and/or Public M&A, Private equity, VC, Financial Services Regulatory, Capital Markets, FIG (Insurance)... For example, one mandate at a Top Tier international firm, with a Tier one corporate practice is currently hiring for an associate with M&A experience (UK qual). Therefore, if you would be interested in having a conversation regarding any one of the roles, or would like a chat regarding the corporate market, please get in touch via email () or phone (+44) 7734 239134.

Are you a Trade Manager looking for a new challenge? We're looking for an ambitious, commercially minded individual to take ownership of our trade relationships and help grow this side of the business as far as it can go. This is a rare opportunity to shape and define a growing area of the business, with real influence over how we work with the trade and how that channel develops over time. The ideal candidate will be motivated, commercially astute, highly organised, and confident working with self- people. You'll be comfortable taking ownership, making decisions, and building relationships both internally and externally. The Job: • Identify, negotiate, and sign commercial agreements with new travel agent partners, • Manage and grow existing agent relationships, acting as the primary point of contact, • Lead trading conversations, reviews, and performance discussions with key partners, • Ensure all new agents are fully onboarded, trained, and confident in what we offer, • Deliver product and brand training, ensuring agents understand how to sell us effectively, • Respond to agent queries across email, phone, and chat in a timely and professional manner, • Devise, manage, and communicate trade offers, incentives, and campaigns, • Communicate offers via email and relevant social channels, • Create and grow a dedicated trade-focused social channel to engage and inform agents, • Produce accurate and timely quotes for agents, • Process agent bookings through to confirmation Ensure all booking documentation is issued correctly, including confirmations and invoices, • Liaise with operations to resolve booking queries or issues, • Work closely with finance to ensure all due payments are collected on time, • Assist with resolving payment queries or discrepancies, • Manage agent sign-ups, system access, and account administration, • Conduct market and competitor research to identify demand trends and opportunities, • Feed insights into product development and assist with building products that meet trade demand Job requirements: • Proven experience working with travel agents or within the travel trade, • Strong commercial awareness and negotiation skills, • Confident communicator with excellent relationship-building ability, • Highly organised with strong attention to detail, • Comfortable managing multiple workstreams and taking full ownership, • Proactive, solutions-focused, and motivated to build something from the ground up, • London based The Package: • Salary up to £40,000, • The role is office-based in London for a minimum of three days per week, with some travel required to attend industry events, trade shows, and conferences. Interested:

Customer Happiness Executive at London Nootropics 🍄 At London Nootropics, our mission is to help people stay balanced and find their flow - with delicious, best-in-class adaptogenic coffee that supports mental clarity, calm and focus. We launched in March 2020 with a vision to make the best-in-class adaptogen extracts accessible and easy to add to our day to help us stay balanced and find our flow. As we grow, we remain committed to delivering not just exceptional products, but also exceptional care and support for every member of our community. We're looking for a Customer Happiness Executive to join our team and be the voice of London Nootropics across all customer touch points. If you're passionate about helping people, love solving problems, are interested in health and wellbeing, and thrive in a fast-paced environment, we’d love to hear from you. About the role As our Customer Happiness Executive, you’ll be the friendly, knowledgeable voice behind our customer experience - handling day-to-day enquiries with empathy, clarity, and efficiency. You'll help people get the most out of our blends, support them through the buying journey, and play a key part in building brand loyalty. You'll work closely with our Customer Care team and collaborate across operations and marketing - with plenty of opportunity to share ideas, shape customer journeys, and grow with the company. Your voice and care will shape how our customers experience London Nootropics - from their very first order to the moments they need support the most. What you’ll be doing Customer Support & Communication • Use Gorgias to handle all customer communications across phone, email, live chat and social channels - delivering timely, thoughtful, and brand-aligned responses, • Navigate Shopify to access order details, update shipping information, manage cancellations or edits, and monitor fulfilment statuses to resolve queries with care, • Manage Recharge to support our subscription customers - including pausing or adjusting upcoming orders, updating product selections, and ensuring a smooth renewal experience, • Become a product expert in our adaptogenic coffee blends, providing accurate, personalised recommendations and guidance based on individual customer needs, • Provide consistent, high-quality support - whether it’s a quick fix or a more complex issue - always reflecting our values of clarity, empathy and excellence, • Collaborate with the wider team and escalate cases when needed to ensure swift and effective resolutions Insights & Improvements • Log and tag customer queries, spot patterns in feedback, and share insights with the team to help identify recurring issues and improve our internal processes, • Regularly review and suggest updates to our Help Centre, internal tools and workflows to make the customer journey smoother and more intuitive, • Flag bugs, fulfilment issues, or website concerns to the relevant teams and help drive operational improvements over time, • Contribute to our tone of voice and play a key role in building a customer experience that feels warm and personable, • Be a proactive voice within the team - always looking for ways to elevate our customer experience, contribute to wider CX projects (like subscriptions, loyalty and retention), and make every interaction count We’d love to hear from you if you… • Are a recent graduate with a genuine interest in customer experience, wellness, and startups, • Are a strong communicator with excellent written English and a naturally warm, clear tone, • Are eager to learn, take initiative, and thrive in a fast-moving, growing business, • Are excited to join a close-knit, hard-working team where everyone helps each other, • Are confident using tech and keen to get to grips with platforms like Gorgias, Shopify, Recharge and Klaviyo, • Care deeply about helping others, are empathetic and want to make a meaningful impact 🍄 Why join us? • Be part of a fast-growing, purpose-driven company with big ambitions, • Work alongside a supportive, motivated team that genuinely cares, • Hybrid setup after passing probation (we’re based in London), • Your own MacBook, • Staff discount on our adaptogenic coffee and other wellness products, • Monthly health and wellness allowance, • Regular team socials & events, • Opportunity to shape the future of our customer care and grow your role as we grow the brand, • Meaningful work - your support will directly impact customer satisfaction, loyalty, and long-term growth Join us on our journey to bring adaptogens to the world - with this entry-level position, you’ll be part of a driven, positive team with great energy and purpose 🍄🪄

About the Team The AI & Services team is where we stop improving existing things and start inventing what’s missing. We are the studio within the machine, tasked with exploring the bleeding edge of human-computer interaction. We don't just build websites; we build intelligence that feels alive. We are working to make tech feel less like a tool and more like a companion. This is a space for high-speed experimentation, where we prototype relentlessly to find the "magic" before scaling it to millions of users globally. If you want to build the future of how people talk to their devices, this is where it happens. What You'll Do • Architect and build the underlying frameworks and patterns that power our AI service layer, ensuring our high-speed experiments scale seamlessly to a global user base., • Rapidly prototype and ship novel AI interfaces—from voice and chat to multi-modal interactions—that define the next generation of the Phone (3) and Nothing OS experience., • Translate experimental AI concepts into robust, production-grade applications using Node.js, Python, and Next.js., • Bridge the gap between web services and hardware, working with our OS teams to blur the lines between mobile, web, and embedded surfaces., • Optimise the feel of our services by obsessing over latency, real-time performance, and the micro-interactions that make a digital assistant feel responsive., • Partner with Product Designers to invent entirely new interaction models, moving beyond the traditional screen-tap paradigm to create something designed to inspire., • Own your deployment pipelines and cloud infrastructure choices, maintaining a high shipping velocity while ensuring 99.9% uptime for our global users. What We're Looking For • Technical Excellence: You bring battle-hardened experience in backend development with Node.js or Python, and you are comfortable navigating microservices and cloud-native infrastructure., • A Drive to Own It: You thrive in ambiguity and don't wait for a ticket to be defined; you see the goal, grab the necessary API keys, and build the solution from scratch., • Deep Product Pragmatism: You have a bias toward shipping and understand that a working prototype in a user's hands is worth infinitely more than perfect code that never launches., • AI Fluency: You have hands-on experience or a deep curiosity for LLMs, vector databases, and RAG systems, understanding the unique constraints of building with non-deterministic models., • Design Sensibility: You care deeply about how things look and feel, knowing that the quality of the animation and the speed of the response are just as important as the algorithm itself., • Cross-Platform Mindset: You think outside the browser and understand how web technologies can drive experiences on mobile and embedded systems., • Relentless Curiosity: You are constantly playing with new tools and agents because you want to see what they can do, always looking for ways to build something better. How We Work We build better tech by moving fast. That speed demands direct collaboration and shared creative energy. We believe the best work happens when we're together. • Location: London (Kings Cross & Farringdon offices)., • Working Pattern: This is a full-time, in-office role (5 days a week). We move fast, and that means being physically present. We design flexibility around personal needs, but we focus on the magic that sparks when we’re all in the same room., • Commute: We ask that you live within a 60-minute commute of your home office location.

Full Stack Developer London, Marylebone (Hybrid/Onsite) Are you a developer who loves building products, not just features? Do you thrive at the intersection of robust backend logic, intuitive frontend interfaces, and conversational AI? Are you excited to join a fast-growing, seed-funded startup transforming construction procurement? If you want to own a product from the database to the UI, we’d love to hear from you. About Us At Prolo, we’re reinventing procurement for the construction industry using AI. Our platform helps customers source materials effortlessly across WhatsApp, email, and phone—saving time and money with zero setup. We’re a small, ambitious team of 10 that moves fast, trusts each other, and enjoys building genuinely impactful technology. Your Role As a Full Stack Developer you won’t just be ticket-crunching. You will own the end-to-end experience of our platform. You’ll be responsible for architecting scalable backend services that power our AI engine while ensuring the frontend experience is world-class. You’ll: • Build & Own: Lead the development of new features across the entire stack (Node/Python, React, and Postgres)., • AI Integration: Design and build the interfaces and APIs that allow our users to interact seamlessly with LLMs and conversational agents., • Product Thinking: Work directly with the founders to define the roadmap and turn customer insights into production-ready features., • Workflow Optimization: Support our AI-led procurement engine with high-quality data integration and scalable workflows., • User Experience: Ensure our chat and workflow interfaces are intuitive, fast, and reliable for real-world users in the field., • Scale: Help shape our engineering culture and technical architecture from the ground up as we grow. What We’re Looking For • The Full Stack: Strong experience with modern frontend frameworks (React) and backend environments (Node.js, Python, or similar)., • Startup DNA: You are comfortable in a fast-moving, seed-stage environment where you often have to figure things out from scratch., • Product Mindset: You care about why we are building something, not just how. You are user-focused and commercially aware., • AI Curiosity: Deep interest in LLMs and conversational products; experience with AI APIs is a significant plus., • Ownership: You take pride in shipping high-quality, tested code and seeing it deliver value to customers. What’s in It for You? • Equity: Become a true stakeholder in Prolo’s success., • Impact: Real ownership over a core product that construction firms rely on daily., • Tech: Work on cutting-edge conversational AI technology., • Location: Join us in our Marylebone office with a flexible hybrid rhythm., • Culture: A high-trust environment that values pace, transparency, and impact. Apply today and help us build the future of construction at Prolo. Prolo Ltd is committed to creating an inclusive and diverse workplace. We welcome applicants from all backgrounds No Agencies!

We’re looking for a Sales Associate to join us at instep.ai - someone driven, resilient and energised by speaking to people, opening doors and generating opportunities. We build domain-specific voice AI for high-call-volume industries, starting with property. Our first product, Ella, helps estate agents, new homes developers and surveyors capture and qualify every lead through natural, human-sounding conversations. It’s practical AI that drives measurable growth. You’ll be working closely with the founding team to build and scale our top-of-funnel engine - identifying prospects, starting conversations and creating the pipeline that fuels revenue. This is a hands-on, high-activity role where you’ll spend most of your time talking to customers, understanding their needs and turning curiosity into qualified opportunities. It’s a great fit for someone who wants to develop sharp commercial instincts, master outbound best practices and become a foundational part of a fast-moving sales team. What you’ll be doing This role flexes with what’s happening in the business, but day-to-day you’ll: • Own outbound prospecting across phone, email and LinkedIn — researching accounts, building smart lead lists and running structured outreach, • Make high-quality cold calls to estate agents, developers, surveyors and related verticals, introducing Ella and sparking interest, • Qualify inbound and outbound leads to ensure strong pipeline hygiene and clarity on next steps, • Maintain and optimise CRM data: logging activity, updating lead status and ensuring nothing slips through the cracks, • Coordinate with the GTM team to book demos, hand off qualified opportunities and refine our messaging, • Experiment with new outreach angles, scripts and cadences — continuously testing what works, • Share customer insights back into product, feeding into conversation design, objection handling and positioning, • Jump in wherever needed — from supporting events to helping shape outbound playbooks as we scale About you There’s no single background that’s right for this, but you’re likely someone who: • Is energised by talking to people and comfortable making a high volume of calls, • Learns quickly and adapts fast — especially when it comes to messaging, tools and customer profiles, • Communicates clearly, confidently and with warmth, • Is organised, structured and diligent with follow-through, • Has a strong bias to action, you’d rather pick up the phone than overthink the perfect message, • Has resilience: you don’t take rejection personally and can keep momentum high, • Enjoys working in a small, ambitious team where pace, experimentation and iteration are the norm, • Is curious about startups, AI and how technology changes real industries You might have some experience in sales, customer-facing roles or outbound calling, or you might be early in your career but hungry to learn and grow quickly. How we work We’re remote-first in the UK, outcome-focused and fast-moving. You’ll have autonomy, flexibility and a lot of exposure - the pace is high, the learning curve steep and your work will directly shape our growth engine. You’ll work closely with the CEO and COO day-to-day, with regular access to the rest of the founding team. Over time, this role naturally progresses into SDR Manager, Account Executive or broader GTM positions depending on your strengths. What we offer • £30-40k base + commission, • The chance to work directly with founders and build the outbound engine from scratch, • Real ownership and impact from day one, • High-quality training in outbound, cold calling, messaging and sales process, • Flexibility in how and where you work, • A culture built on pace, curiosity and trust The process Simple and fast: • An intro call with the CEO, • A short practical task (outbound scenario + messaging exercise), • A final chat with the rest of the founding team

Guest Support Consultant – Hybrid (Bilingual French/English) Wimbledon, South-West London | Hybrid working £30,000 – £35,000 depending on experience Full-time with some evening and weekend shifts on a rota This is a brilliant opportunity for a bilingual French and English speaker to join a growing travel-focused business that specialises in exceptional holiday properties. Our client is looking for a Guest Support Consultant who enjoys helping people, solving problems and guiding customers through the booking journey. You’ll play a key role in ensuring guests receive prompt, helpful responses while helping turn enquiries into confirmed bookings. Guest Support Consultant – What will I be doing? In this role you’ll be supporting guests from their first enquiry through to booking, ensuring they have the information they need to make the right choice. • Responding to guest questions via chat, messaging platforms, email and phone, • Helping guests find the right property for their stay by providing tailored recommendations, • Supporting the booking process and encouraging enquiry-to-booking conversion, • Assisting with guest queries and resolving straightforward issues, • Working closely with colleagues to ensure guests receive fast and consistent support Guest Support Consultant – What experience do I need? • Fluent written and spoken French and English, • Previous experience in a customer-focused role, • Strong written communication skills and a professional approach, • Perhaps you are a recent graduate looking for a start in your career?, • Good organisational skills and attention to detail, • Confidence using digital tools, messaging platforms and online systems, • A proactive attitude and a genuine interest in delivering a great guest experience Guest Support Consultant – What else do I need to know? This is a hybrid role with time in the Wimbledon office, offering a salary of £30,000–£35,000 depending on experience. There are also opportunities to visit the destinations featured by the business. If you are bilingual, organised, and enjoy helping customers plan memorable trips, this is a fantastic chance to join a growing travel company where exceptional service really matters.

Job Title: Sales & Customer Experience (Inside Sales Specialist) Role Type: Full Time, Permanent Location: Kingston Upon Thames (3 days per week) Start Date: ASAP The Role As an Inside Sales Specialist, you will be the first point of connection between TruTravels and our future travellers. Your role is to inspire, guide and convert interest into unforgettable travel experiences. You’ll work closely with customers from their very first enquiry through to their departure, helping them choose the right tour, preparing them for their adventure, and ensuring they feel confident and excited every step of the way. This role blends sales, customer experience, and community building. You will be responsible for converting enquiries into bookings while also creating a smooth and engaging pre-departure journey for every traveller. You will collaborate closely with the wider TruTravels team including Marketing, Operations and Tour Leaders to ensure every traveller has an exceptional experience from the moment they first reach out to us. Why Join Tru? TruTravels exists to create experiences that go beyond the ordinary, for our travellers and for the people who build the brand behind the scenes. We’re a fast-moving, purpose-led company that believes work should be meaningful, collaborative, and challenging in the right ways. We care deeply about the experiences we create, the people we work with, and the impact we have on the world around us. At Tru, you’ll find real ownership, room to grow, and the opportunity to be part of something that’s constantly evolving. We encourage curiosity, back people to take responsibility, and support each other to raise the bar without losing the sense of fun and connection that makes this place special. If you’re looking for a place where you can do work that matters, be part of a genuine community and help build something that doesn’t settle for ordinary, you’ll feel right at home. Responsibilities: Sales & Conversion • Match travellers with the perfect tour based on their interests, needs, and budget., • Convert enquiries by following up promptly and professionally., • Understand weekly/monthly targets and contribute actively to team performance., • Support last-minute bookings and help secure spots for travellers eager to go. Customer Preparation • Prepare travellers with everything they need pre-departure: visa guidance, flight advice, airport tips, packing essentials and more., • Send warm, engaging welcome communications and guide travellers through their account area., • Schedule welcome calls to personally introduce them to the Tru experience., • Collect missing customer details (flights, insurance, passport info). Customer Support & Problem Solving • Be available via phone, email, and live chat to answer enquiries and resolve issues with calm, solutions-focused energy., • Troubleshoot account or login issues so the pre-trip experience is smooth and stress-free., • Support travellers during their trip, escalating to global Operations where required. Community & Engagement • Build energy and excitement in group chats, helping travellers connect before their adventure begins., • Keep all pre-departure info accurate, engaging, and relevant for every destination., • Assist with post-trip review collection and keep the magic going after their tour. Collaboration Across the Business • Coordinate closely with global Operations teams and ensure Tour Leaders receive all required info for each departure., • Communicate travellers need to clearly support seamless on-tour execution., • Provide insights to the Marketing team around customer preferences, messaging effectiveness, and traveller pain points. Commission / Targets: • This role includes sales performance targets. Ad hoc: • Support the wider team with ad hoc tasks as needed to ensure a seamless end-to-end customer journey What success looks like: • Consistently converting enquiries into confirmed bookings, • Delivering an exceptional and personalised customer experience, • Building genuine connections with travellers before they depart, • Achieving or exceeding sales targets, • Ensuring travellers feel excited, confident and well prepared for their trip, • Collaborating effectively with internal teams to deliver seamless tour departures, • Contributing to a positive and energetic team culture About You: You are someone who thrives on connecting with people and helping them plan exciting experiences. You are naturally enthusiastic, organised and motivated by achieving results while maintaining a high standard of customer care. Experience & Skills • Experience in sales, travel sales, customer service or a similar client-facing role, • Strong communication and relationship-building skills, • Ability to confidently convert enquiries into bookings, • Highly organised with strong attention to detail, • Comfortable working in a fast-paced environment, • Ability to multitask and manage multiple conversations simultaneously, • A solutions-focused mindset when handling customer queries or issues Personal Attributes • Passion for travel and creating meaningful experiences, • Energetic, positive and naturally engaging with people, • Self-motivated and target driven, • Team-oriented with a collaborative mindset, • Adaptable and comfortable in a dynamic environment, • Previous experience in the travel industry is beneficial but not essential. We’re All About Diversity, Inclusion, Belonging and Fair Opportunity: We are committed to building a team that reflects the diverse communities we serve. We believe that a wide range of perspectives, backgrounds and experiences makes us stronger and drives innovation. We actively encourage applications from candidates of all backgrounds. We are dedicated to fostering an environment where everyone feels respected, valued and empowered to thrive. If you are excited about this role but your experience doesn’t align perfectly with every qualification and experience listed, we encourage you to apply anyway. How to Apply: Send your CV and motivation letter to us. If you haven’t heard from us within 3 weeks, please consider your application unsuccessful this time around, but we appreciate you putting yourself forward.

About Us SourceWhale is the leading AI-native Recruitment Productivity Platform for increasing conversations, whilst making recruiters’ lives better through enabling them to do more with less. We integrate with everything that recruiters use day to day - CRM’s, emails, data providers etc - and with our best-in-class product, we are on a mission to be a leader in the Recruitment Technology space. Why Us? We’re a team of seriously talented, positive individuals and we invest heavily in our people - you won’t feel like a number here! We’re proud to have been named one of The Sunday Times Best Places to Work in 2025, a reflection of our commitment to building a people-first culture and supporting career growth at every level. This is an opportunity to join an agile tech startup that is growing faster than any other company in our space. We are completely profitable and have built an incredible product - just see our G2 reviews! This SDR opportunity is an exciting chance to join a fast-growing tech startup and help shape the future direction of the company. • We offer some of the best commission rates you’ll find in SaaS sales! Day in the Life • 70% identifying and contacting prospective customers via phone, email and other messaging (using SourceWhale itself!) to book Sales Qualified Meetings, • 10% attending and supporting Account Executives on customer demos, • 10% providing prospect and customer feedback to the Product/Development team about the SourceWhale platform, • 10% managing your sales pipeline and other admin tasks Who You Are • Experience in B2B sales or staffing/recruiting, • A strong communicator who enjoys building relationships through phone calls and outbound messaging, • Someone who is organised, inquisitive and intrinsically motivated, • Proven track record of hitting or exceeding targets consistently, • Growth mindset - you are always looking for ways to improve, • You’re genuinely passionate about what you do, • Resilient - you’re able to remain positive no matter what comes your way, • Commutable to a London office (We come in 3 days a week) Our Hiring Process Stage 1: Screening Interview with our TA Team Stage 2: Hiring Manager Interview Stage 3: Task Interview Stage 4: Final Interview Ahead of a final interview, we typically ask candidates to provide names of previous managers or colleagues that they’re happy for us to have a short reference chat with. This will not impact your ability of progressing to the next stage and we will only ever reach out to the contacts that you provide us with! What’s In It For You At SourceWhale, we champion a culture built on transparency, trust, and flexibility. Open communication is our norm, and everyone’s voice truly matters. We offer a flexible work model, allowing you to choose between office and remote work, recognizing the uniqueness of each individual's preferences. Collaboration is key, whether in the physical office, a company meetup or virtually. We're committed to continuous improvement, actively seeking feedback and encouraging innovation. We completely understand the importance of work-life balance and truly care about our employees offering the following benefits: • 25 days holiday (not including public holidays)., • Macbook + any extra tech or software necessary for your role., • Flexible business with flexible working arrangements., • Private medical, dental & vision insurance., • Income Protection Insurance., • Extended mental health cover and Employee Assistance Programme (EAP)., • Compassionate leave policy., • Monthly social events., • First hand experience of a startup - huge ability to make an impact!

Our fabulous Client Support Centre manager will be off on her parenting adventure in the summer, creating a 12–18 month fixed term maternity cover position for a veterinary surgeon looking to take the reins of our veterinary Client Support Centre. About the role We have 49 sites across London including 3 hospitals, and with growing client numbers over the years our Client Support Centre was created to ease the load of communication for our sites and provide a more efficient service for our clients. Our Client Support Centre offers our clients an easier way to access vets and nurses’ services by telephone and video consultations. The support centre is situated in our main office in Woodford, where you will work onsite with a team of 13 support colleagues to help lead and support in the day-to-day operational running. The position is for 40 hours per week within normal office hours, and there are no weekend or bank holiday requirements. As Client Support Centre (CSC) Manager some of your duties will include: • Lead the CSC department including performance management, • Clinical support to CSC team, • Line manager support to CSC supervisor and Senior Call Handler, • Manage HR matters for the CSC team, • Maintain relationships with Regional Managers, Head Vets and branch colleagues, • Monitor KPIs for phone data and chat data across the company, • Monitor individual KPIs for Call Handlers, • Develop the Central Dispensary trial in liaison with Managing Director and Clinical Director, • Develop and manage individual projects and work streams within the CSC department, • Clinical support branch staff on an ad hoc basis This role would be ideal for a vet who is looking to delve into a new environment and step away from hands on clinical work for a fixed term period, but is able to utilise their invaluable clinical knowledge, and strong communication and leadership skills. Our office is nestled beside a beautiful church green complete with large duck pond and vocal resident geese, with ample onsite parking. If relying on public transport there are plenty of local bus options, Woodford underground station is approximately a 20-minute walk away, or if a keen cyclist 10-minutes for you! Now let’s get to the nitty gritty, here is what we offer you: The salary band for this fixed term position is £55,000 to £70,000 per annum depending on prior experience. A little snippet of the benefits you will receive in this position: • 6.6 weeks annual leave including bank holidays, • £2,500 bonus for the referral of a vet or RVN to the group, • Up to £2,000 CPD budget per annum plus up to 5 days paid CPD leave, • Private Medical Healthcare Insurance with Bupa If you can see yourself in this role press apply now, and within 60 seconds your application will be with our recruitment manager Rose. Alternatively, please feel free to email Rose directly at for any other queries or to simply arrange a call and have a chat about other opportunities!

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA. Job Description THE POSITION: Medical Information is a critically important customer-facing function that supports the safe and effective use of pharmaceutical company products by providing timely, scientifically balanced, evidence based, non- promotional information in response to unsolicited requests from healthcare professionals, patients, caregivers, and payers. Medical Information also plays an important role in handling adverse events and product complaints. As part of the Medical Information Contact Center (MICC) team, this position ensures client success by providing oversight and/or management of assigned clients, including implementation, ongoing client management support, regular touchpoints and meetings. This position requires the ability to understand client needs, ensure deliverables meet expectations, including key performance indicators (KPIs) and service levels. The Associate Director will be expected to hire, manage, coach, mentor and support the development of direct reports, and provide leadership regarding MICC operations, procedures, and client/project operations. The role is home office based, (full-time position), ideally located in Poland, Ireland, the UK, Italy, Portugal, Germany or Spain and the job holder must be legally eligible to work in the European Union or in the UK. ESSENTIAL DUTIES AND RESPONSIBILITIES: Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by: PEOPLE MANAGEMENT • Manage direct reports, including mentoring, coaching, training, goal setting and feedback., • Direct the activities and responsibilities of the Medical Information Specialists, Medical Information Managers, and Medical Information Client Manager-Team Leads (CM-TL) who report to this position., • Support staff development and career development., • Support the hiring and recruitment of MICC staff. CLIENT MANAGEMENT AND OPERATIONS OVERSIGHT • Ensure client success by providing oversight of assigned clients, including implementation, ongoing management, regular touchpoints and meetings., • Understand client needs and ensure deliverables meet expectations, including KPI and service level agreements., • Assist with developing and executing Medical Information operational strategy and strategic initiatives., • Oversee Statement of Works (SOWs), invoicing, and client related Profit & Loss (P&L)., • Understand client needs, pipeline, any significant organizational changes, and any product changes/new product approvals., • Direct the daily operations of the MICC. This includes active monitoring of current workload (call volume, inquiry volume, phone staffing/coverage) and making adjustments or directing/reassigning staff to specific tasks/functions as warranted., • Oversight and review of daily/monthly schedules, schedule planning, reviewing and approving or denying requests for PTO based on operational needs/workload/staffing., • Determine, plan and execute clinical, customer/client-service, or other training programs for the MICC staff., • Identify and deliver appropriate project management training programs to existing and emerging CM-TL., • Act as liaison with client stakeholders to manage all aspects related to services provided by EVERSANA Medical Information Contact Center Medical Communications (EVERSANA- MICC)., • Participate in client audits and collaborate with EVERSANA Quality to facilitate audits., • Manage client invoicing. TEAM LEADERSHIP • Mentor junior staff. Provide initial and ongoing training to staff., • Ensure staff performance and proficiency across client product(s) & procedures., • Monitor and update client resources to ensure staff have the most accurate and current information., • Maintain client and client product information reference files., • Proactively monitor work processes related to handling medical information inquiries and ensure compliance with client performance requirements of EVERSANA-MICC., • Provide constructive suggestions and follow through with the implementation of appropriate changes. This may include revising/updating content or processes to meet EVERSANA- MICC service standards as well as the expectations and requirements of the client(s). MEDICAL INFORMATION SUPPORT • Provide medical information contact center support as needed., • Triage and respond to unsolicited medical information inquiries from health care professionals, consumers, and other contact center customers. Utilize medical information skills to identify, research, and critically evaluate medical literature to create responses to medical information inquiries., • Handle medical information requests across multiple channels and platforms (phone, email, CRM, live chat, etc.), • Identify and perform intake of adverse events and product complaints during interactions with customers in compliance with EVERSANA-MICC and client standard operating procedures. Knowledge of FDA’s post-marketing adverse event reporting regulations and safety terminology. Ability to make accurate assessments regarding what information needs to be obtained and the level or depth of information to be collected. ALL OTHER DUTIES AS ASSIGNED Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. PEOPLE LEADER People leaders must possess both the skills to effectively accomplish these tasks and the emotional intelligence to do so in alignment with our cultural values. In addition to the critical management and leadership tasks listed above, this role also includes the following unique responsibilities: • Responsible for and overseeing their respective department., • Interview, select and supervise the activities of the department staff; communicate interpret and discuss with team the company policies and procedures., • Determine job objectives, work methods and performance standards; review performance relative to departmental objectives discussion appraisal with each employee and performance; authorize and communicate salary changes, promotions, transfers, discipline and discharge and administer all other personnel actions. EXPECTATIONS OF THE JOB: • Metrics: Maintain and contribute towards process improvement, which positively impacts metrics associated with activities of the MICC; metrics are subject to change annually or more often as deemed necessary., • Customer Services: Maintain and drive continuous improvement initiatives to optimize customer service and customer satisfaction associated with MICC service delivery., • Hours: Able to work full-time and be flexible with work scheduling as required by clients and management. An individual in this position must be able to successfully perform the expectations listed above. Qualifications MINIMUM KNOWLEDGE, SKILLS AND ABILITIES: The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required. • Education: Master of Science (MSc) degree in Life Sciences or healthcare or equivalent., • Experience: 5+ years of Medical Information and/or pharmaceutical industry experience., • Knowledge of Medical Information Industry Best Practices., • Excellent interpersonal and communications skills, and the ability to listen to and understand complex issues and needs of various stakeholders including Corporate and Divisional personnel, staff members, clients/customers, vendors, technical/systems issues/limitations. Some of these issues/needs may conflict with other issues/needs, necessitating good judgment and the need for decisions that put the safety of patients and the delivery of our service to clients first., • Ability to effectively motivate/monitor/manage individuals to ensure performance of all required activities/tasks/functions., • Familiarity and understanding of EMA and local Regulations and European health-care systems affecting (biologics, pharmaceuticals, medical device manufacturers). In particular, detailed knowledge and understanding of the regulatory and compliance environment as it relates to the medical communications contact centre. Ability to keep up to date with all relevant changes to regulations or conditions affecting the operation of the European MI Department., • Familiarity and experience with planning/designing/delivering effective training programs, including an understanding of various learning styles and appropriate tailoring/customization of programs based on learning style. PREFERRED QUALIFICATIONS: • Education: Advanced Healthcare Degree (preferred PharmD or equivalent), Masters in Business Administration or Regulatory Science., • Licensure: Pharmacist license., • Experience and/or Training: More than five years of experience in Medical Information management role and/or relevant pharmaceutical industry management position., • Demonstrable skills in strategic/analytical thinking, people management/development, project management, and time management., • Technology/Equipment: Technology proficiency in the areas of telephony, Medical Information database, Microsoft Office, and video conference platforms., • Positive Attitude and Energy – Exhibits an upbeat attitude, a genuine interest in others and a sense of humor. Energizes others and heightens morale through her/his attitude., • Communication Skills – Possesses the ability to develop and articulate ideas and information that generate understanding and creates a climate that motivates and encourages others to participate., • Fluent in English plus one or more other European language to the Common European Framework level B2, C1 or C2., • Innovator – Transforms creative ideas into original solutions that positively impact the company’s performance., • Highly Principled – Proves to be a professional of unquestionable integrity, credibility and character who demonstrates high moral and ethical behavior. Additional Information Patient Minded I act with the patient’s best interest in mind. Client Delight I own every client experience and its impact on results. Take Action I am empowered and hold myself accountable. Embrace Diversity I create an environment of awareness and respect. Grow Talent I own my development and invest in the development of others. Win Together I passionately connect with anyone, anywhere, anytime to achieve results. Communication Matters I speak up to create transparent, thoughtful, and timely dialogue. Always Innovate I am bold and creative in everything I do. Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA. From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility. Follow us on LinkedIn | Twitter

Customer Wellbeing Executive, Germany The one who makes Germany feel cared for. Healf has built something rare in the UK. Half a million customers. A brand that people trust with their health across EAT, MOVE, MIND, SLEEP. A customer experience that reflects that. None of that transfers automatically. German customers are different. A British wellness brand that arrives with generic support scripts and slow response times will be ignored. But a brand that shows up in fluent German, understands the culture, resolves problems before they escalate, and treats every interaction as a reflection of genuine care? That is something Germany's wellness market doesn't have. Your job is to be that. This is one of our first customer hires built for our consumer base in Germany. You will be hands-on from day one — answering emails, managing WhatsApp, handling escalations, setting the tone. The standards you bring, the care you show, and the trust you build with German customers will shape how Healf shows up in this market for years to come. This is not a support role. It is a founding role. Healf is Europe's fastest-growing company. Number one on the FT1000, number one on the Sifted 100. From £1m to over £100m in under three years, with a small, talent-dense team and an electric culture with day one founder intensity. Now we're aiming for £1bn in the next three. We curate the world's best wellbeing brands across The Four Pillars™: EAT, MOVE, MIND, SLEEP. That's the first chapter. The next chapter is harder and more interesting. We are moving from one market to many, from e-commerce to a technology platform, and from curating wellbeing to defining it. We are a health company, so we think we should act like one. At its fullest expression, Healf redefines what wellbeing means for tens of millions of people. Why this role is Healf Most international expansions fail because they translate. They take what worked at home, localise the language, adjust the logistics, and expect it to land. In wellness, that fails faster than most. Health is personal, cultural, and deeply tied to trust. What earns trust in London does not automatically earn trust in Berlin or Munich. The customer experience is where that trust is won or lost. Not in the ad. Not in the product. In the moment someone has a problem and needs it resolved — in their language, at their standard, with the care and precision a German consumer expects. You will have extraordinary support. The central team in London handles acquisition, conversion, and commercial infrastructure. The processes, the helpdesk systems, the playbooks — all of it is there for you to build on. What we do not have is a German customer function. Nobody has built what Healf needs in this market yet. You are part of building it. And because this is the founding market, every interaction you handle, every standard you uphold, every customer you turn into a believer will shape how Healf takes care of customers across Europe. What you will own → Every customer interaction you touch. Email, WhatsApp, phone, live chat, social. You treat each one as a reflection of who Healf is — not a ticket to close, but a relationship to build. → The tone. German communication that is warm, expert, and consistent with who Healf is — written and spoken to a professional standard. Not a translation. A reinvention for a market that expects more. → The feedback loop. What customers tell you matters. You surface insights that make the product, the operations, and the experience better. You are the voice of the German customer inside Healf. → The standard. You are one of the first. How you show up sets the bar for everyone who joins the team after you. Why you're Healf You are fully fluent in German — written and spoken. That is non-negotiable. You know how trust works with a German consumer — the precision they expect, the patience they won't extend, and the loyalty they will give when you get it right. You don't need a background in customer service — but you do need to care about people. You listen well, you communicate clearly, and when something goes wrong you make it right without being asked twice. You move with ownership. You don't wait to be told what needs fixing. You see it, you own it, you solve it. The early days of a market launch are relentless and you find that energising. You care about health. Not because the job description says so. Because you genuinely believe that expert-led, evidence-driven wellbeing is better — and that belief comes through in every customer interaction. Show us → A moment where you made someone's experience significantly better. What happened, what did you do, and what was the outcome? → Evidence that you communicate with precision and warmth — in German and in English. → Something that tells us you take ownership seriously. What does that look like for you in practice? → Something that tells us wellbeing is personal for you, not just professional. The deal Competitive base for the right person. We ask a great deal of the people who work here. We expect full ownership and a genuine commitment to give this chapter everything you have. In return, we will give you the same: everything we have, invested in your growth, your wellbeing, and the defining skills of the next decade. We have built the fastest-growing company in Europe with a team small enough that every person in it shapes the outcome. That is still true today. The next person we hire will change the trajectory of what we're building in Germany. If the most important work of your career is ahead of you, this is the place to do it. One question Include your answer in your CV or cover letter attachment when you apply. Healf is launching in Germany. A customer writes in — in German — frustrated that their order arrived late and the product wasn't what they expected. They've heard of Healf through a friend but have no loyalty yet. How do you respond, and what do you do next? 200 words. Plain English. No templates. Show us how you think.

At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes. Our success in delivering innovation and business growth is inspired by the connections our diverse teams create every day, with our clients and each other. It’s these connections that make Quadient such an exceptional place to grow your career, develop your skills and make a real impact – help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical channels. Job Description We are recruiting for our next Customer Experience Advisor. Our Customers are extremely important to us, and we currently have a customer satisfaction rate of 97%. We pride ourselves on what we do. We connect with our customers and do more for them than they would expect. Opportunity is offered hybrid at our Stratford, London office. Your role in our future • You’ll provide first level support for all customers via telephone, email and live chat., • You’ll be supporting and resolving customer queries relating to our website, our services, customer accounts, payments and much more., • You’ll take ownership of the resolution of the queries, liaising with other teams across Quadient to get this done., • We expect you to keep our CRM updated, follow up on calls and requests quickly and efficiently, ensuring issues are resolved. Qualifications Your profile • Fluent German speaker in both written and verbal, • You’ll ideally have some customer service experience. This could be in a similar telephone based role or within retail., • You’re excellent on the phone, personable and confident in talking to customers, • You demonstrate creative problem-solving approach, • You’re organised, and can manage multiple, simultaneous assignments, • You’re self-motivated with the ability to work under pressure and to challenging deadlines Additional Information Rewards & Benefits • Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle., • Endless Learning: Access global opportunities for growth through our 24/7 online learning platform., • Inclusive Community: Join our Empowered Communities and engage in our Philanthropy program., • Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme., • Caring for Wellbeing: Access our complimentary employee assistance program for mental health support. Smart Work at Quadient At Quadient, our Smart Work approach fosters connection, collaboration, and innovation while offering flexibility based on role requirements. Whether on-site, hybrid, or remote, our work environments are designed to support productivity and engagement. Hybrid employees balance remote and in-office work, on-site roles contribute daily to our vibrant workplace culture, and remote employees stay connected through virtual collaboration and in-person events. No matter where you work, you’ll be part of a dynamic, people-first community that drives success together. Be yourself at Quadient Our values define how we work as a team: Empowerment, Passion, Inspiration and Community. They inspire us to be EPIC. Together. What makes Quadient different is how different we are. We’re a team of individuals with one goal but many perspectives. When you connect with Quadient, you become part of a community that cares - in a culture that embraces differences and values every voice. We will consider any reasonable modifications to the interview process. If you require any assistance with the application process, please email us at Quadient is an Equal Employment Opportunity Employer. *: We firmly believe in zero discrimination in employment on any basis, including race, color, religion, sex, national origin, age, disability, veteran or military status, genetic information, citizenship status, and any other characteristics protected by local, state, or federal law. People. Connected.

Position: Retail Showroom Manager - Full Time including weekends Job Type: Permanent Location: Button & Sprung showroom, Chiswick Studios, W4 5PY Remuneration: Competitive salary depending on experience. Discretionary annual bonus based on company and personal performance. No sales commission. Benefits: 20 days holidays, plus birthday, plus bank holidays, workplace pension scheme, staff discount. Reports to: Company Director Job Description and Responsibilities We are seeking a passionate and experienced Showroom Manager to run our retail bed and mattress showroom in Chiswick. This is our second showroom (the other being in Battersea), which we opened in February this year. We sell quality, made-to-order beds and mattresses, which are exclusively designed by us and made in the UK and Europe, and which we deliver across the UK. We launched in 2014 with a mission is to Make Bed Buying Better - to provide the best experience for our customers of buying a high quality, fairly priced bed and mattress in the UK. You can play a big part in delivering brilliant service to our customers, whose reviews are published here: . Customer experience • Ensure every visitor or caller to our showroom loves their interactions with Button & Sprung (from initial enquiry to choosing to buy a Button & Sprung bed), and raves about us to others. You will embody our brand values., • Make sure that every showroom visitor is hosted (by you or the team) in a professional, knowledgeable and personable way to ensure we ask the right questions, listen and respond with expert, helpful and honest advice, maximising the chance that they will buy from us., • Ensure that we capture all necessary information accurately at the point of contact (face to face, phone, email, live chat) so that we can serve customers brilliantly and follow up on all leads, in particular sample requests and quotes, in a timely, relevant and highly professional manner., • Take the lead in serving customers, in particular high value customers (for example, interior designers), as well as customers with bespoke or specific requirements. Showroom management • Work with the Directors, Marketing, Customer Service to ensure the smooth running of the showroom., • Ensure the showroom looks amazing at all times, and propose changes to display stock and other visual elements as appropriate., • Manage the staff rota, ensuring we are appropriately staffed to serve customers especially over weekends and bank holidays. Call on others, outside of the showroom team, to help when required., • Managing all suppliers of showroom materials and services - for example, bed linen, point of sale materials, fabric samples, postage supplies, food & drink, coffee machine, other appliances, alarm system., • Work with Marketing to develop and continually improve the branded visual aspects of the showroom. Showroom Team • Recruit and manage the weekend / part-time showroom team (with Director collaboration)., • Provide training, coaching and support to ensure the team have a comprehensive, “expert” understanding of mattresses, beds and fabrics, as well as the Button & Sprung business - including products, services, bespoke options, pricing, approach to sales, operational and customer service processes, differentiation vs competitors., • Ensure that the showroom team respond quickly and accurately to sample requests, quotes, and special requests from retail and trade customers (especially interior designers)., • Set exceptional standards in all verbal and written communications to customers, ensuring high levels of accuracy, and alignment with our brand’s tone of voice, personality and messages. Communication and Reporting • Keep track of the status of leads, customer requests, outstanding payment balances, refunds and so on; follow up personally or ensure that the showroom team follows up., • Report to the rest of the business on trends, customer preferences, including fabrics as well as identifying gaps in the product range. Also, pass on customer feedback and competitor intelligence to the relevant team member(s)., • Ensure all templates for customers letters, forms and other communications are up to date and accurate. Candidate Profile The right person for this role will have: • Passion for treating customers the way you like to be treated, • Ability to train, lead, and motivate a showroom sales team, • High retail standards in terms of customer attentiveness, product knowledge, showroom presentation, attention to detail, • A keen eye for interior design and creativity - to help customers with their choices, • Initiative and self-motivation to drive the business forward; ‘can do’ attitude, • Ability to deal with discerning and sometimes demanding customers, • Ability to communicate clearly and succinctly, verbally and in writing, with your own team, peers and business owners., • At last 1 year’s manager experience, • At last 1 years retail or equivalent commercial, customer-facing experience, • Undergraduate degree, • Knowledge and experience of software ideally Mac OS, Google Drive If you are interested, please email us on including your CV and a short note explaining why you are suited to the role.

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA. Job Description THE POSITION: Medical Information is a critically important customer-facing function that supports the safe and effective use of pharmaceutical company products by providing timely, scientifically balanced, evidence based, non-promotional information in response to unsolicited requests from healthcare professionals, patients, caregivers, and payers. Medical Information also plays an important role in post-marketing handling of adverse events and product complaints. As part of the Medical Information Contact Center (MICC) team, this position ensures client success by providing oversight of assigned clients, including implementation, ongoing management, regular touchpoints and meetings. This position understands client needs, and ensures deliverables meet expectations, including key performance indicators (KPIs) and service levels. This position supports hiring, manages, and develops direct reports, mentors junior staff and has team-leading responsibilities. This position also takes an active role in additional projects to support the MICC team. The role is home office based, and the eligible candidate must hold a valid work permit in the European Union, or the UK. ESSENTIAL DUTIES AND RESPONSIBILITIES: Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by: CLIENT MANAGEMENT • Ensure client success by providing oversight of assigned clients, including implementation, ongoing management, regular touchpoints and meetings., • Understand client needs and ensure deliverables meet expectations, including KPIs and service levels., • Act as liaison with client stakeholders to manage all aspects related to services provided by EVERSANA Medical Information Contact Center Medical Communications (EVERSANA-MICC)., • Perform project escalations in a timely manner when client performance requirements are not met., • Address client concerns in reference to products, services rendered or employee interactions., • Serve as resource person for staff regarding the client, client procedures, and client product(s)., • Participate in client audits and collaborate with EVERSANA Quality to facilitate audits., • Mentor junior staff. Provide initial and ongoing training to staff., • Ensure staff performance and proficiency across client product(s) & procedures., • Monitor and update client resources to ensure staff have the most accurate and current information., • Maintain client and client product information reference files., • Proactively monitor work processes related to handling medical information inquiries and ensure compliance with client performance requirements of EVERSANA-MICC., • Triage and respond to medical information inquiries from physicians, pharmacists, nurses, and other health care professionals, consumers, and payers. Utilize medical information skills to identify, research, and critically evaluate medical literature to create responses to medical information inquiries., • Utilize writing skills for adverse event and product complaint narrative during intake as well as medical inquiry custom responses., • Handle requests across multiple channels and platforms (phone, email, CRM, chat, etc.), • Identify adverse events and product complaints during interactions with customers. Perform intake sufficient to generate adverse event and product complaint reports in compliance with EVERSANA-MICC and client standard operating procedures. Knowledge of FDA’s post-marketing adverse event reporting regulations and safety terminology. Ability to make accurate assessments regarding what information needs to be obtained and the level or depth of information to be collected., • Coordinate processes necessary for responding to product quality-related complaints. This process may involve interactions with personnel in the following departments: Quality Assurance, Regulatory Affairs, and the complainant., • Maintain product, therapeutic area, and client specific requirements knowledge., • Ensure good documentation, high quality, and excellent customer service., • Medical writing and Medical Information content development. Provide medical writing to assist in drafting of Medical Information response documents [FAQs, Scientific Response Documents (SRDs), Custom Response Documents (CRDs)] and/or work collaboratively with medical writing team to develop these materials., • Staffing at scientific medical affairs booths., • On-call responsibilities on an assigned basis., • Miscellaneous projects such as market and competitive product research, operational and process improvements, field team training and field liaison support. EXPECTATIONS OF THE JOB: • Metrics: Maintain and contribute toward process improvement, which positively impacts metrics associated with activities of the Medical Communications Contact Center; metrics are subject to change annually or more often as deemed necessary., • Customer Services: Maintain and improve customer services associated with the activity of the Medical Communications Contact Center., • Hours: Able to work full-time and be flexible with work scheduling as required by clients and management. An individual in this position must be able to successfully perform the expectations listed above. Qualifications MINIMUM KNOWLEDGE, SKILLS AND ABILITIES: The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required. • Education: Advanced healthcare degree in Life Sciences or healthcare degree or equivalent., • Education: Advanced healthcare degree in Life Sciences or healthcare degree of equivalent., • Experience and/or Training: Two to 5 years of Medical Information and/or pharmaceutical industry experiences., • Experiences in a Contact Center and Pharmaceutical industry environment., • Skills in project management and time management., • Technology/Equipment: Technology proficiency in the areas of telephony, Medical Information database, Microsoft Office, and video conference platforms., • Knowledge: Therapeutic expertise. Ability to critically evaluate medical literature. Medical Information contact center systems and processes., • Language skills: fluent English, additional language skills highly desirable., • Experience in Drug Information or a specialty area, particularly in Oncology, Hematology, Immunology, rare disease, Neurology, Cardiology, or other specialty., • Positive Attitude and Energy – Exhibits an upbeat attitude, a genuine interest in others and a sense of humor. Energizes others and heightens morale through her/his attitude., • Communication Skills – Possesses the ability to develop and articulate ideas and information that generate understanding and creates a climate that motivates and encourages others to participate., • Innovator – Transforms creative ideas into original solutions that positively impact the company’s performance., • Highly Principled – Proves to be a professional of unquestionable integrity, credibility and character who demonstrates high moral and ethical behavior. Additional Information OUR CULTURAL BELIEFS: Patient Minded I act with the patient’s best interest in mind. Client Delight I own every client experience and its impact on results. Take Action I am empowered and empower others to act now. Grow Talent I own my development and invest in the development of others. Win Together I passionately connect with anyone, anywhere, anytime to achieve results. Communication Matters I speak up to create transparent, thoughtful and timely dialogue. Embrace Diversity I create an environment of awareness and respect. Always Innovate I am bold and creative in everything I do. Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA. From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility. Follow us on LinkedIn | Twitter

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA. Job Description THE POSITION: Medical Information is a critically important customer-facing function that supports the safe and effective use of pharmaceutical company products by providing timely, scientifically balanced, evidence based, non-promotional information in response to unsolicited requests from healthcare professionals, patients, caregivers, and payers. Medical Information also plays an important role in post-marketing handling of adverse events and product complaints. As part of the Medical Information Contact Center (MICC) team, this position ensures client success by providing oversight of assigned clients, including implementation, ongoing management, regular touchpoints and meetings. This position understands client needs, and ensures deliverables meet expectations, including key performance indicators (KPIs) and service levels. This position supports hiring, manages, and develops direct reports, mentors junior staff and has team-leading responsibilities. This position also takes an active role in additional projects to support the MICC team. The role is home office based, and the eligible candidate must hold a valid work permit in the European Union, or the UK. Must speak fluent German OR French, and English. ESSENTIAL DUTIES AND RESPONSIBILITIES: Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by: CLIENT MANAGEMENT • Ensure client success by providing oversight of assigned clients, including implementation, ongoing management, regular touchpoints and meetings., • Understand client needs and ensure deliverables meet expectations, including KPIs and service levels., • Act as liaison with client stakeholders to manage all aspects related to services provided by EVERSANA Medical Information Contact Center Medical Communications (EVERSANA-MICC)., • Perform project escalations in a timely manner when client performance requirements are not met., • Address client concerns in reference to products, services rendered or employee interactions., • Serve as resource person for staff regarding the client, client procedures, and client product(s)., • Participate in client audits and collaborate with EVERSANA Quality to facilitate audits., • Mentor junior staff. Provide initial and ongoing training to staff., • Ensure staff performance and proficiency across client product(s) & procedures., • Monitor and update client resources to ensure staff have the most accurate and current information., • Maintain client and client product information reference files., • Proactively monitor work processes related to handling medical information inquiries and ensure compliance with client performance requirements of EVERSANA-MICC., • Triage and respond to medical information inquiries from physicians, pharmacists, nurses, and other health care professionals, consumers, and payers. Utilize medical information skills to identify, research, and critically evaluate medical literature to create responses to medical information inquiries., • Utilize writing skills for adverse event and product complaint narrative during intake as well as medical inquiry custom responses., • Handle requests across multiple channels and platforms (phone, email, CRM, chat, etc.), • Identify adverse events and product complaints during interactions with customers. Perform intake sufficient to generate adverse event and product complaint reports in compliance with EVERSANA-MICC and client standard operating procedures. Knowledge of FDA’s post-marketing adverse event reporting regulations and safety terminology. Ability to make accurate assessments regarding what information needs to be obtained and the level or depth of information to be collected., • Coordinate processes necessary for responding to product quality-related complaints. This process may involve interactions with personnel in the following departments: Quality Assurance, Regulatory Affairs, and the complainant., • Maintain product, therapeutic area, and client specific requirements knowledge., • Ensure good documentation, high quality, and excellent customer service., • Medical writing and Medical Information content development. Provide medical writing to assist in drafting of Medical Information response documents [FAQs, Scientific Response Documents (SRDs), Custom Response Documents (CRDs)] and/or work collaboratively with medical writing team to develop these materials., • Staffing at scientific medical affairs booths., • On-call responsibilities on an assigned basis., • Miscellaneous projects such as market and competitive product research, operational and process improvements, field team training and field liaison support. EXPECTATIONS OF THE JOB: • Metrics: Maintain and contribute toward process improvement, which positively impacts metrics associated with activities of the Medical Communications Contact Center; metrics are subject to change annually or more often as deemed necessary., • Customer Services: Maintain and improve customer services associated with the activity of the Medical Communications Contact Center., • Hours: Able to work full-time and be flexible with work scheduling as required by clients and management. An individual in this position must be able to successfully perform the expectations listed above. Qualifications MINIMUM KNOWLEDGE, SKILLS AND ABILITIES: The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required. • Education: Advanced healthcare degree in Life Sciences or healthcare degree or equivalent., • Education: Advanced healthcare degree in Life Sciences or healthcare degree of equivalent., • Experience and/or Training: Two to 5 years of Medical Information and/or pharmaceutical industry experiences., • Experiences in a Contact Center and Pharmaceutical industry environment., • Skills in project management and time management., • Technology/Equipment: Technology proficiency in the areas of telephony, Medical Information database, Microsoft Office, and video conference platforms., • Knowledge: Therapeutic expertise. Ability to critically evaluate medical literature. Medical Information contact center systems and processes., • Language skills: fluent English and German OR French., • Experience in Drug Information or a specialty area, particularly in Oncology, Hematology, Immunology, rare disease, Neurology, Cardiology, or other specialty., • Positive Attitude and Energy – Exhibits an upbeat attitude, a genuine interest in others and a sense of humor. Energizes others and heightens morale through her/his attitude., • Communication Skills – Possesses the ability to develop and articulate ideas and information that generate understanding and creates a climate that motivates and encourages others to participate., • Innovator – Transforms creative ideas into original solutions that positively impact the company’s performance., • Highly Principled – Proves to be a professional of unquestionable integrity, credibility and character who demonstrates high moral and ethical behavior. Additional Information OUR CULTURAL BELIEFS: Patient Minded I act with the patient’s best interest in mind. Client Delight I own every client experience and its impact on results. Take Action I am empowered and empower others to act now. Grow Talent I own my development and invest in the development of others. Win Together I passionately connect with anyone, anywhere, anytime to achieve results. Communication Matters I speak up to create transparent, thoughtful and timely dialogue. Embrace Diversity I create an environment of awareness and respect. Always Innovate I am bold and creative in everything I do. Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA. From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility. Follow us on LinkedIn | Twitter

Biogas Engineer ??Kent (Field-Based) ??Competitive Salary + Door-to-Door Pay + Overtime + Call-Out The Opportunity Were working with a fast-growing engineering business operating at the sharp end of the renewable energy sector. With new contracts secured across landfill and anaerobic digestion sites, theyre expanding their engineering team. This is a hands-on role for a Commercial Gas Engineer looking to break into (or build on) experience within biogas and renewable gas systems. If youve got solid gas qualifications and want something more technical than standard boiler workthis is where you level up. The Role Youll be working across multiple client sites, supporting the maintenance, repair, and installation of biogas plant equipment. Day-to-day includes: • Servicing and maintaining boiler plant, compressors, gas boosters, flare stacks, digesters, and heat exchangers, • Fault finding and repairing biogas systems and associated plant, • Supporting new installations and upgrades, • Carrying out gas and nitrogen purging, • Completing service reports and technical documentation, • Participating in a call-out rota for breakdowns and emergencies What Youll Need • Minimum 5 years experience in commercial gas engineering, • Strong experience with commercial plant and pipework systems, • Comfortable working in confined spaces (training provided if needed), • Full UK driving licence Nice to Have (Not Essential) • Experience in biogas / anaerobic digestion / landfill gas, • OFTEC qualifications (101, 105, 600A, 201), • Utilities or water industry background, • Knowledge of systems like SimPRO, • First Aid at Work Whats in It for You • Door-to-door pay youre paid from when you leave home, • Call-out allowance + enhanced overtime rates, • Company van (private use available), • 25 days holiday + bank holidays, • Pension scheme, • Employee assistance programme, • Phone / allowance + full workwear provided Why This Role? Lets be bluntstraight commercial gas roles are repetitive. This isnt.Youll be working on complex, high-value renewable energy systems, building a skillset thats in serious demand and only going one way. Apply Now If youre a qualified Commercial Gas Engineer ready to step into the biogas / renewables space, apply today or get in touch for a confidential chat. Similar Job Titles Biogas Engineer, Commercial Gas Engineer, Gas Engineer, Service Engineer, Maintenance Engineer, Mechanical Engineer, Field Service Engineer, Combustion Engineer, Process Engineer, Renewable Energy Engineer, CHP Engineer, Utilities Engineer, Plant Engineer, Industrial Gas Engineer, Boiler Engineer, Heating Engineer, Multi-Skilled Engineer JBRP1_UKTJ

You'll be a senior developer on our in-house travel management platform, working across the full stack — from React frontends to Node.js APIs and background processing services that handle live travel data. The platform spans Linux and Windows environments, including containerised services running on Docker. The role involves real-time problem diagnosis, complex data transformation across multiple databases, and a high degree of autonomy. You'll be expected to own technical decisions, independently investigate and resolve issues across the entire stack, and operate as a trusted point of escalation when things go wrong. This is a hands-on technical role with genuine responsibility. About Us: CTM is an award-winning provider of innovative and cost-effective travel management solutions to the corporate market. Our proven business strategy combines personalized service excellence with client-facing technology solutions to deliver a return on investment to our customers. Headquartered in Australia, we provide local services solutions to clients across the globe. Key Responsibilities: • Build and maintain features across React frontends and Node.js/NestJS APIs, • Develop and support background processing services that ingest and transform travel data from external systems, • Write and optimise complex SQL across PostgreSQL and MS SQL Server databases, • Investigate and resolve production issues end-to-end — from browser through API to database and background processors, • Drive forward platform modernisation initiatives as they are prioritised Skills & Experience : • 3+ years commercial experience with Node.js and TypeScript, • Strong SQL skills — complex queries, relational schemas, multi-database environments (PostgreSQL and/or MS SQL Server), • React (hooks, functional components), • Experience transforming and mapping complex data structures (XML, JSON), • Git — confident with branching, conflict resolution, • Familiarity with NestJS, tRPC, or similar API frameworks is a strong plus, • Experience with background processing patterns (queues, cron jobs, webhooks) is highly valued Join our crew and help CTM take flight. Apply now and pack your skills for a business travel journey that promises growth, discovery and plenty of first-class moments. What to expect from the recruitment process : • Every hire starts with a chat with our Talent Acquisition team, if your profile is selected you will be contacted by phone or email (please check your spam folder);, • Then, if you are progressing, the hiring manager will invite you to an interview, usually on Teams;, • If you are successful we will invite you to our office for a final stage interview. Wherever possible we will provide you with feedback, however we are a small team and often we won't be able to do so until after we fill the vacancy. CTM is a responsible employer and is dedicated to conduct thorough right to work checks in the interests of both parties, candidates and the company. Candidates selected and invited to an interview will be invited to a mandatory 15 min call with the TA lead to produce their RTW documents. This call is a mandatory step for all candidates regardless of their RTW status. This call is confidential and conducted by HR professionals only. CTM is an equal opportunity employer. We want to make sure our entire recruitment process is accessible to everyone. If you need accommodations at any stage of the application or interview process, please let us know: as a Disability Confident Employer, we’re here to support you in any way we can. Do not hesitate to connect with our Recruitment team if you need to discuss arrangements. Reward & Recognition Our learning platform CTM Learning, our annual conference the All Stars, our High-Performance programme and a global leadership programme. Employee Wellbeing and Flexibility Our wellbeing platform Vitality, our Employee Assistance Programme (EAP), our new private healthcare Medicash + our mental health first aiders. Most of our roles offer a hybrid working pattern, with 3 days per week in the office. Where permitted and depending on the role, we can offer flexible start and finish times to suit your other commitments and support a healthy work-life balance. We are committed to finding a setup that works for you and the business. Sustainability Focus Principles of Governance, People, Planet, and Prosperity, CTM’s Sustainability Strategy identifies material issues and outlines initiatives to achieve this. CTM is the Data Controller with respect to the personal information you provide during your application. We will use this information solely to process your application, and our legal basis is that you are considering taking up an employment contract with us. We may share this information with our parent company in Australia, but otherwise we will not disclose it to any other organisation. If you take up employment with us, we will keep the information for the duration of your employment, otherwise we will destroy it 2 months after the post is filled. All the information that we ask for in application forms has to be completed for your application to go ahead. There is no profiling or automated decision making applied to the personal information you supply. You have all the legal rights with your personal data as laid out in the General Data Processing Regulation (GDPR) and the Data Protection Act 2018, including the right to complain to the Information Commissioner’s Office. Our Data Protection Officer may be contacted at Please note that this role requires a security clearance process (you must have lived in the UK for 5 consecutive years to be eligible) and a DBS check. Do not apply if you are not willing to undergo these conditional background checks, this continually applies during the course of your employment. You can read about SC on the government site - ___

Report to the Customer Support Supervisor our Customer Support Representatives will be responsible for providing support to our customers answering complex questions on function and usage of products. You have 1 year experience providing customer support by phone email chat preferably in a software

Customer Happiness Executive at London Nootropics 🍄 At London Nootropics, our mission is to help people stay balanced and find their flow - with delicious, best-in-class adaptogenic coffee that supports mental clarity, calm and focus. We launched in March 2020 with a vision to make the best-in-class adaptogen extracts accessible and easy to add to our day to help us stay balanced and find our flow. As we grow, we remain committed to delivering not just exceptional products, but also exceptional care and support for every member of our community. We're looking for a Customer Happiness Executive to join our team and be the voice of London Nootropics across all customer touch points. If you're passionate about helping people, love solving problems, are interested in health and wellbeing, and thrive in a fast-paced environment, we’d love to hear from you. About the role As our Customer Happiness Executive, you’ll be the friendly, knowledgeable voice behind our customer experience - handling day-to-day enquiries with empathy, clarity, and efficiency. You'll help people get the most out of our blends, support them through the buying journey, and play a key part in building brand loyalty. You'll work closely with our Customer Care team and collaborate across operations and marketing - with plenty of opportunity to share ideas, shape customer journeys, and grow with the company. Your voice and care will shape how our customers experience London Nootropics - from their very first order to the moments they need support the most. What you’ll be doing Customer Support & Communication • Use Gorgias to handle all customer communications across phone, email, live chat and social channels - delivering timely, thoughtful, and brand-aligned responses, • Navigate Shopify to access order details, update shipping information, manage cancellations or edits, and monitor fulfilment statuses to resolve queries with care, • Manage Recharge to support our subscription customers - including pausing or adjusting upcoming orders, updating product selections, and ensuring a smooth renewal experience, • Become a product expert in our adaptogenic coffee blends, providing accurate, personalised recommendations and guidance based on individual customer needs, • Provide consistent, high-quality support - whether it’s a quick fix or a more complex issue - always reflecting our values of clarity, empathy and excellence, • Collaborate with the wider team and escalate cases when needed to ensure swift and effective resolutions Insights & Improvements • Log and tag customer queries, spot patterns in feedback, and share insights with the team to help identify recurring issues and improve our internal processes, • Regularly review and suggest updates to our Help Centre, internal tools and workflows to make the customer journey smoother and more intuitive, • Flag bugs, fulfilment issues, or website concerns to the relevant teams and help drive operational improvements over time, • Contribute to our tone of voice and play a key role in building a customer experience that feels warm and personable, • Be a proactive voice within the team - always looking for ways to elevate our customer experience, contribute to wider CX projects (like subscriptions, loyalty and retention), and make every interaction count We’d love to hear from you if you… • Are a recent graduate with a genuine interest in customer experience, wellness, and startups, • Are a strong communicator with excellent written English and a naturally warm, clear tone, • Are eager to learn, take initiative, and thrive in a fast-moving, growing business, • Are excited to join a close-knit, hard-working team where everyone helps each other, • Are confident using tech and keen to get to grips with platforms like Gorgias, Shopify, Recharge and Klaviyo, • Care deeply about helping others, are empathetic and want to make a meaningful impact 🍄 Why join us? • Be part of a fast-growing, purpose-driven company with big ambitions, • Work alongside a supportive, motivated team that genuinely cares, • Hybrid setup after passing probation (we’re based in London), • Your own MacBook, • Staff discount on our adaptogenic coffee and other wellness products, • Monthly health and wellness allowance, • Regular team socials & events, • Opportunity to shape the future of our customer care and grow your role as we grow the brand, • Meaningful work - your support will directly impact customer satisfaction, loyalty, and long-term growth Join us on our journey to bring adaptogens to the world - with this entry-level position, you’ll be part of a driven, positive team with great energy and purpose 🍄🪄

Recruitment Consultant - Driving Location: Feltham Salary: Competitive basic + commission + genuine career progression We're on the lookout for a Recruitment Consultant to join our team at our office in Feltham. This is a genuine opportunity to become part of a successful, growing agency with a fantastic company culture and real career development opportunities. This is a full 360 recruitment role, where you will be responsible for: Account management Business development Compliance Candidate sourcing and recruitment Placing drivers with clients Full training will be providedTo succeed in this role, you will need to be confident, resilient, and able to work in a fast-paced environment. We're looking for someone with energy, bags of enthusiasm, and a genuine passion for recruitment who can deliver a high standard of service to both clients and candidates. We work with some of the UK's leading logistics companies, so attention to detail and the ability to stay organised under pressure are essential. What we offer: Competitive salary and commission structure Ongoing support, training, and development Team social events and nights out Birthday day offIf you have the drive and determination to succeed in recruitment, we'd love to hear from you. For an informal and confidential chat, call Gary Richards on (phone number removed)...

Join our Team! We're looking for an enthusiastic and driven individual to join our Sales team. As a Sales Consultant at Lampton Leisure, you will engage with potential customers, promote memberships, and hit sales targets in a fun and dynamic environment. If you have a talent for sales, we want to meet you! You don't need any prior qualifications or experience to apply, great communication skills, an enthusiasm for health and fitness, a proactive and customer-focused attitude, along with an ability to dive in and make every customer feel valued, is what will make you a great team member for Lampton Leisure! Why Join Us? • An excellent starting point for a career in the leisure industry, • Opportunity for career progression, • Potential to complete training courses such as, NPLQ, FAW and PPOs., • Varied working hours Lampton Leisure Benefits Include: • London Living Wage Employer, • 22 days holiday allowance, plus bank holidays, • Free GOLD gym membership?, • Lampton Rewards - discounts and offers from top brands and services, • EE rewards - 20% off phone, sim and mobile broadband, • Enhanced Maternity and Paternity leave?, • Pension Scheme, • Staff wellbeing services, including access to online GP, occupational health and EAP, • Flu Jabs?, • Eye care vouchers and support towards glasses?, • Cycle to work scheme, • Electric Car salary sacrifice scheme About the Job As a Sales Consultant at Lampton Leisure, you will be responsible for driving member retention, ensuring the customer is at the forefront of all we do. You will establish and maintain excellent relationships with our customers and potential future customers whilst ensuring our retention team is always delivering excellent customer service. Key Responsibilities • Make outbound telephone calls with the aim to retain customers., • Handle customer calls in an efficient and effective manner, giving great customer services over telephone, email, live chat and in person., • To achieve and exceed customer retention targets and KPIs, • Ensure all customer sales and bookings are managed correctly, assisting customers in their choices., • Manage prospects database and contribute towards lead generation in accordance with marketing planning, including outreach., • Meetings with team managers to help improve customer service and retention for the site, working together to develop changes., • Respond to customer queries on all platforms including social media, website and customer feedback. Diversity, equity and inclusion are at the heart of what we value as an organisation. Lampton Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process. JBRP1_UKTJ

Psychic & Chat Remote Workers – Work From Home Are you a gifted psychic, tarot reader, or spiritual guide ready to impact people's lives? Join a trusted team with over 30 years of experience providing compassionate, high-quality psychic services to clients worldwide. We’re looking for exceptional individuals like you to join us! About the Role We are seeking intuitive, compassionate individuals to join our established spiritual services team. With over 30 years of experience we offer a rewarding opportunity to provide psychic, tarot, and chat-based readings from the comfort of your home. This role is ideal for those with spiritual abilities or strong intuition who want a flexible, remote opportunity. Psychic Tarot Chat Operatives - What We Offer Total Freedom & Flexibility: Freelance Work when you want - full-time, part-time, day or night! Our lines run 24/7, allowing you to set a schedule that fits your life. High-Paying Opportunities: High call volumes, 24 hours choose when to work. Earn up to £15.60/hour for voice calls (paid per minute) Earn up to £25.20/hour for our messenger services. Plus boost your income with tips, awards, videos, & content creation. Live Messenger Service (Global Access) Global Reach, Constant Calls 24/7: Access high call volumes from clients worldwide. Dedicated Support Team Our live support team is always available. Extra Benefits & Bonuses: Real-time call tracking Prompt biweekly payments, Personal profile page Excellent referral Incentives Content creation opportunities Additional bonus awards Automated Set Up Process: Start earning Fast Our onboarding is quick and simple — many new operators begin earning 24 hours. We’re Looking For Genuine Spiritual Talent If you approach your work with kindness, compassion, and natural spiritual insight, we want to hear from you. We welcome gifted individuals skilled in: Natural spiritual/psychic ability or tarot reading experience A caring, empathetic, and professional approach Excellent communication skills and fluent English Ability to work independently in a quiet environment Mobile phone, landline, or device suitable for messenger chat Skills We’re Interested In Psychic readings Tarot & Angel Card Readings Mediumship & Clairvoyance Astrology & Numerology Dream Interpretation Energy Healing Spiritual Counselling Fortune Telling Psychic Messenger Readers Intuition Advisors Spiritual Chat Operatives This remote opportunity allows you to work when you choose via landline, mobile, or messenger. Apply Today. This is a deeply rewarding and financially supportive opportunity, where you can connect with clients seeking clarity, comfort, direction, and peace. Our readers enjoy consistent demand, strong earning potential, full flexibility, and a friendly team behind them every step of the way. Ready to Join a Team That Changes Lives? Do you feel drawn to support others through spiritual guidance, insight, kindness & compassion, we invite you to apply today. Join the UK's Leading Psychic Services Today!

Experience in delivering a high-quality customer service across multiple channels; Phone, E-mail, chat, social media etc.Excellent listening skills, analysis of customer needs and applying appropriate resolution.Good written and oral communications.A proactive approach to responding to customer need

Responsibilities include managing patient inquiries via phone, email, and chat, as well as processing payments and ensuring compliance with regulations.

E-Commerce & Sales Support Executive. Support the Sales Team with pricing, supplier lists, and customer queries via email, phone, and live chat. Sign in to set job alerts for “Sales Executive” roles.

Contact Centre Coordinator – £24,531/year | Nuffield Health. Nuffield Health is hiring a full-time Contact Centre Coordinator to join its Service Centre in Epsom. Handle customer contact via phone, email, live chat, and social media.

Experience in delivering a high-quality customer service across multiple channels; Phone, E-mail, chat, social media etc.Excellent listening skills, analysis of customer needs and applying appropriate resolution.Good written and oral communications.A proactive approach to responding to customer need

Customer Care Advisor - 5M FTC. We’re looking for a Seasonal Customer Care Assistant to join us on this exciting chapter. Providing outstanding customer care across phone, live chat, email, and social channels.

A customer service-oriented company in London is seeking a Hybrid Customer Service Representative. In this role, you will assist customers via phone, email, and live chat, balancing remote work with in-office collaboration. Ideal candidates will have a background in customer service, strong communic

Principal Planning Officer - Strategic Applications Team Greater London £54-57 p/h Initial 3 Month Contract that is expected to roll on for some considerable time. Job Ref - 62506 My London Borough client is a significant growth hub where the expectation for delivery is high. It is an attractive borough, on the international map but not without its challenges. The hiring manager is looking for key members of the team that will be instrumental in transforming the Borough and opportunities available for residents. The position is within the Strategic Applications Team, reporting directly to the Strategic Applications Manager. The right candidate will have previous Development Management experience of working on complex major applications as lead officer, with an understanding of s106 agreements and viability negotiations. Ideally, you will have a positive approach to development and a desire to put sustainable development policies into practice. Carrington West Pay Rate - £54-57 per hour Hybrid working offered with some weekly office presence required. Please call Ben Hitchman on (phone number removed) for a confidential discussion on this role, or email me or our planning team if you are short of time to chat: (url removed) (url removed) Carrington West's dedicated Town Planning Recruitment Team supply clients UK wide on both a permanent and contract basis and all levels of seniority. If this role is too senior, too junior or in a location that is unsuitable, but you are keen on options, please still feel free to apply and we can discuss other, often unadvertised roles with you

Senior DM Planning Officer London £36-39 p/h Initial 3 Month Contract that is expected to roll on for some considerable time. Job Ref - 64223 My London Borough local authority client is looking to secure an experienced Senior Town Planner. The hiring manager is looking for someone to come in and hit the ground running, working on a mixed caseload of applications. The position is within one of the area teams and the right candidate will have previous Development Management experience of working on varied applications types. Ideally, you will have a positive approach to development and a desire to put sustainable development policies into practice. Carrington West Pay Rate - £36-39 per hour Hybrid working offered with some weekly office presence required. Please call Ben Hitchman on (phone number removed) for a confidential discussion on this role, or email me or our planning team if you are short of time to chat: (url removed) (url removed) Carrington West's dedicated Town Planning Recruitment Team supply clients UK wide on both a permanent and contract basis and all levels of seniority. If this role is too senior, too junior or in a location that is unsuitable, but you are keen on options, please still feel free to apply and we can discuss other, often unadvertised roles with you...

Ecologist Location: London Salary: £29,000 - £40,000 Pebble Recruitment are currently representing a well-established Environmental Consultancy, who are actively seeking an ambitious Ecologist or Senior Ecologist to join their ever-growing team based in their London office. Our client has grown rapidly over the years and now has 6 offices across the UK, providing a variety of services to clients and is a true multi-disciplinary. Their spike in recruitment stems from their glowing reputation within the industry, which has resulted in them having a healthy pipeline of both repeat and new business. An exciting time to join! Our client pride themselves on the quality of the services they offer, whilst prioritising both of their client's and employee's needs, well-being, and aspirations throughout the whole process. Their ethos also revolves around the sustainability of a project, putting this at the forefront of every project. The successful Ecologist will work closely alongside the ecology team in London, assisting with protected species surveys. This is an excellent opportunity for an ambitious Ecologist to join an employee-focused company, that offers extensive career progression opportunities and exposure to a variety of projects. Ecologist Position Overview * Undertaking protected species surveys * Helping to build tenders and helping to create fee quotations * Producing technical reports (PEA reports, BNG reports, protected species reports, etc) * Managing small-medium-sized projects and some large-sized projects with assistance if needed Ecologist Position Requirements * 2.5-3+ years of industry experience * Degree in Ecology, Environmental Management, or a related field * 1 protected species license (preferred) * Hold a full UK driving license * Knowledge of UK wildlife legislation and the understanding of how to apply them correctly * Chartered Institute of Ecology & Environmental Management is preferred Ecologist Position Remuneration * Competitive salary, ranging between £29,000 - £40,000 depending on experience * 23 days holiday, plus bank holidays and the opportunity to buy more * Generous pension scheme * Hybrid working, or fully remote * TOIL * Progression and training opportunities - generous CPD budget * Other benefits to be discussed at the interview stage If you are eager to seize this opportunity or wish to explore other roles, click "Apply Now" or get in touch with Tim Joannides at Pebble Recruitment. Interested? Please APPLY NOW or call us on the phone number shown for a confidential chat

We are working with a well-established water and infrastructure consultancy looking to strengthen their team with an experienced Flood Modeller. This is an excellent opportunity to take ownership of complex flood risk and hydraulic modelling projects while working alongside a highly experienced technical team. You will play a key role in delivering sustainable development solutions across a range of UK infrastructure and development schemes. This is a 6 month initial contract role that falls OUTSIDE IR35. Out client is based in London and open to remote workers. Key responsibilities ·Deliver hydraulic modelling and flood risk projects from concept through to construction ·Build, run and interpret river and surface water models using Flood Modeller, TUFLOW and InfoWorks ICM ·Produce and review Flood Risk Assessments and Drainage Strategies ·Develop concept and detailed designs for flood protection and surface water management schemes ·Provide technical advice to clients and attend project meetings ·Support and mentor junior engineers and modellers ·Assist with fee proposals and review technical outputs ·Manage multiple projects while maintaining technical and commercial standards About you ·Degree in Civil Engineering or a relevant scientific discipline ·Approximately 5-8 years' experience in hydraulic modelling, flood risk or drainage ·Strong experience using Flood Modeller, TUFLOW and InfoWorks ICM ·Experience preparing Flood Risk Assessments and Drainage Strategies ·Good understanding of UK policy and guidance including NPPF, FWMA 2010 and WIA 1991 ·Confident communicator with experience working directly with clients Desirable experience ·Sewer design using WinDES, InfoDrain or Flow ·Knowledge of S104 agreements FOOTNOTE: If you feel that you are right for this role technically, but the rate, location or seniority does not suit you specifically then please still feel free to send us your CV. We constantly recruit for roles very similar to this one at all levels UK Wide. We are always keen to chat with you discreetly about your employment situation. Even if you are happy in your current role for now, we always welcome calls from Highways, Infrastructure & Transportation professionals keen to make their introductions for future months or years. Our specialist team has a combined 100+ years' experience in this market. Please call Evan Brookes at Carrington West on (phone number removed) for more information. By applying for this position, you are agreeing for Carrington West to hold and process your personal data in accordance to our Data Protection Policy. Your data will be shared with third party clients specifically relevant to any roles you have applied for. If at any stage, you wish to withdraw your consent please contact us

Senior Development Control Engineer London Permanent contract £45,000 - £55,000 per year Full time Are you an experienced Senior Development Control Engineer looking for your next challenge? Our client is seeking an experienced Senior Development Control Engineer to join them on a Permanent Contract. Key Responsibilities: ·Processing of highway applications associated with the highway development control process including dealing with S184, S38, S278 applications under the Highways Act 1980. ·Processing of full range of planning application consultations from small development to major regeneration schemes and carrying out transportation assessments for control of development within set time limits, including the assessment of geometric layouts of new developments. ·Appraisal of information on behalf of the Highways Authority and determine recommendations, including carrying out junction capacity calculations, network impact assessments and accident audits. ·Ensure development impacts of the highway are mitigated and developments will be integrated to the sustainable transport network, especially infrastructure for walking and cycling. This role will go quickly so please apply with an updated CV, email (url removed), alternatively call on (phone number removed) for more information. FOOTNOTE: If you feel that you are right for this role technically, but the rate, location or seniority does not suit you specifically then please still feel free to send us your CV. We constantly recruit for roles very similar to this one at all levels UK Wide. We are always keen to chat with you discreetly about your employment situation. Even if you are happy in your current role for now, we always welcome calls from Highways, Traffic & Transportation professionals keen to make their introductions for future months or years. Our specialist team has a combined 100+ years experience in this market. Please call Nick at Carrington West on (phone number removed) for more information By applying for this position you are agreeing for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will be shared with third party clients specifically relevant to any roles you have applied for. If at any stage, you wish to withdraw your consent please email us

Site Agent - Civil Engineering Up to £65,000 per annum (salary dependent on experience) Are you an experienced Site Agent looking to lead key elements of major civil engineering and infrastructure projects? My client is seeking a capable Site Agent to join their Civil Engineering division and play an important role in delivering complex infrastructure schemes. This is a fantastic opportunity for a Site Agent to join a highly respected Tier One contractor working across large-scale civil engineering and highways projects throughout the UK. As Site Agent, you will take responsibility for managing site operations, coordinating teams and ensuring works are delivered safely, efficiently and to the highest quality standards. Join a leading civil engineering contractor My client is a well-established Tier One contractor with a heritage spanning over 200 years, delivering high-quality infrastructure, civil engineering and construction projects across the UK. Working within their Civil Engineering division, you will be part of experienced project teams delivering complex infrastructure schemes that support regional growth and improve transport networks. This role offers strong exposure to major projects and excellent long-term career development opportunities. What you will be doing As Site Agent, you will oversee the day-to-day management of site activities and support the wider project leadership team to ensure successful project delivery. You will be doing the following: ·Managing and supervising site teams, engineers and subcontractors ·Planning and coordinating site operations to ensure works are delivered efficiently ·Driving the delivery of project activities in line with programme and budget ·Ensuring works comply with design specifications and project requirements ·Maintaining high standards of health, safety and environmental compliance ·Monitoring project progress and reporting updates to the project management team ·Managing subcontractor performance and ensuring works meet quality standards ·Supporting cost control and resource management on site ·Chairing site meetings and coordinating communication between teams ·Maintaining accurate site documentation and project records ·Liaising with the client, designers and project stakeholders Skills and experience you will need To succeed as Site Agent, you will bring strong experience delivering civil engineering or infrastructure projects and the ability to lead site teams effectively. You will ideally have: ·A degree or HNC/HND in Civil Engineering or a related discipline ·Proven experience working as a Site Agent on civil engineering or infrastructure projects ·Strong knowledge of construction methods and engineering principles ·Experience managing site teams and coordinating subcontractors ·Good understanding of project planning, resource management and cost control ·Strong leadership, organisational and problem-solving skills ·Excellent communication and stakeholder management abilities ·A full UK driving licence Salary and benefits ·Salary up to £65,000 per annum ·Salary dependent on experience ·Car allowance ·Subsidised private medical cover ·Life assurance scheme ·Contributory pension ·Living away from home allowance (where appropriate) ·35 days annual leave including public holidays Location and career development You will be working on civil engineering and infrastructure projects across the region, supporting the delivery of complex schemes alongside experienced project teams. My client offers excellent opportunities for progression, allowing a Site Agent to develop into senior project leadership roles such as Project Manager or Contracts Manager. If you are an experienced Site Agent looking to take ownership of major civil engineering works and advance your career within a leading contractor, please apply or get in touch to discuss this opportunity further. FOOTNOTE: If you feel that you are right for this role technically, but the salary, location or seniority does not suit you specifically then please still feel free to send us your CV. We constantly recruit for roles very similar to this one at all levels UK Wide. We are always keen to chat with you discreetly about your employment situation. Even if you are happy in your current role for now, we always welcome calls from Highways professionals keen to make their introductions for future months or years. Carrington West's Highways, Transport & Infrastructure division is the fastest growing in the country, our specialist team has a combined over 100+ years' experience in this market. Please call Jordan Townley at Carrington West on (phone number removed) or email (url removed) for more information. By applying for this position, you are agreeing for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will be shared with third-party clients specifically relevant to any roles you have applied for. If at any stage, you wish to withdraw your consent please contact us

About the job Recruitment Consultant – The City, London. EC1M (In Office). * Do you want a life changing opportunity? * Do you want the opportunity of making life changing money and a salary that puts you in the top 5% of the UK, with uncapped commission? * Are you determined to be a high achiever but missing the link of how to get there. Are you frustrated that you see yourself as naturally curious, elite in a performing attitude but just need someone to give you a chance? * Would you like to be trained and mentored by the UK's leading and proven? * Would you like to work in an industry that is recession proof and based nationally around the UK? * We have a high performing environment - we work just Monday to Friday - we offer full training if you have no experience - we offer full mentorship and coaching if you have already had training but want to get to the next level. * Would you like to work in an environment that is commercially driven, kind leaders who do deeply care about your personal performance and your success? * We are proven in being an award-winning company - REC Best Newcomer Award in 2024. Why you’ll love this Job: * Tried and Tested Training Academy * Work from Home at Senior Level * Uncapped commission * Our Achievers Scheme – fantastic company afternoons out recognising exceptional results * Christmas and Summer parties * Birthday off or taken out for Lunch to a Michelin Star Restaurant * Company holidays (our first company holiday will take place next year to BARCELONA!) * Wheel of fortune spins and weekly incentives (early finishes and dress down Fridays) About Stonehouse: Here at Stonehouse Recruitment Group, we provide high calibre contract, interim & permanent staff to Public, Private and Third Sector Organisations. With a customer focused attitude, we work with staff at all levels, graduate to director, in a variety of organisations throughout the UK. Stonehouse Recruitment Group is a boutique, driven and hands on market leading Recruitment Agency founded in 2021. With over 50 years’ experience within the recruitment industry, we understand the importance of putting people first. With our exceptional personal development and training program in place, Stonehouse Recruitment Group fosters an environment where people really matter. Would you really value being mentored by a £1millon biller and the quickest ever Temporary Recruitment Consultant to gain the title of Principal in within his recruitment background. Our Founder & Director, Sohan Modi, has a decade’s worth of experience and success in the recruitment industry. Sohan provides 1 to 1 training and mentoring alongside our Non-Executive Director Liz Flavell, who alongside her 20 years of experience in the Recruitment industry, provides performance coaching for high billing individuals and teams, from trainees through to billing managers, directors and high fee earners (£500k+) across the UK. We’d love to hear from you if you have: * Confident communicational skills, both in-person and via telephone and email. * Hard-working, money hungry and passionate about helping others, we take great pride in helping both our clients and our candidates, find their perfect match. * Competitive and brave; your clients will need you to be first to the best talent within our sectors (Town Planning, Building Control, Legal Services & Environmental Health). Apply directly on Totaljobs, or alternatively, feel free to message anyone of our consultants or employees, who would love to tell you more about working for Stonehouse Recruitment Group! Their details are listed on our company website. Everyone is welcome to give us a call, send us a message and we would be delighted to have an initial chat. To contact us: Head of Marketing & People (phone number removed) We look forward to hearing from you

Job Title: Customer Support Associate Duration: 6 months, extensions likely Location: London/Hybrid (5 out of 10) Salary: Competitive Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Are you ready to embark on an exciting journey in the banking sector? Our client is seeking a proactive and detail-oriented Customer Support Associate to join their Global Transaction Banking team in London, supporting primarily Japanese corporate clients with their day-to-day banking needs. This role is ideal for someone with a customer-focused mindset and an interest in corporate banking or financial services, who enjoys helping clients navigate banking services and digital platforms. The Role As a Customer Support Associate, you will provide high-quality support to corporate clients across a range of transaction banking services, including payments, account balances, cash pooling, and online banking platforms. You will act as a key contact for customers, supporting them through email, phone, and online channels, ensuring their queries are handled accurately and efficiently. You will also assist clients in using the Bank's digital banking systems, helping them understand how to access and navigate the platform. Key Responsibilities Provide day-to-day support to corporate clients via email, phone, and chat. Assist customers with payments, incoming funds, account balances, and transaction queries. Support clients with cash pooling and other transaction banking services. Guide customers on online banking system access, login procedures, and functionality. Assist clients during system onboarding or when introducing new digital platforms. Work closely with internal teams such as Operations, IT, and Relationship Managers to resolve client issues. Ensure all client interactions are handled accurately, efficiently, and in line with the Bank's policies.About You Experience in customer support, client services, banking, or financial services. Understanding of banking services such as payments, accounts, or cash management is beneficial. Strong communication and problem-solving skills. Comfortable supporting clients across multiple communication channels. Japanese language skills are highly desirable due to the client base. Experience supporting corporate clients or working in financial services would be an advantage. Join us in this exciting opportunity to play a key role in maintaining transaction integrity and customer satisfaction! Apply today and become a valued member of our client's team! How to Apply: To apply for this opportunity, please apply with an up-to-date CV. Candidates should ideally demonstrate evidence of the above responsibilities in their CV to be considered. Please note that if you haven't heard from us within 48 hours, your application may not have been successful on this occasion. However, we may keep your details on file for future vacancies and contact you accordingly. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention

Plant Services Project Lead About the role Our client is looking for a proactive and organised Plant Services & Projects Lead to support and grow their plant installation and maintenance services. This is a varied role combining project coordination, client management, and hands-on involvement with plants. You'll be the first point of contact for new enquiries, prepare proposals in line with our signature planting style, and oversee projects from planning through to completion. Alongside installations, you'll manage ongoing client relationships, coordinate maintenance schedules, and help ensure a consistently high standard of service. The team is small but growing, so this role suits someone adaptable who enjoys variety and is happy to get involved wherever needed, whether that's attending installations, supporting bespoke client requests, or lending a hand in stores during busy periods. What you'll be responsible for Manage incoming client enquiries and prepare tailored proposals Oversee installations from design and procurement through to on-site delivery Coordinate and support plant maintenance services Build and nurture long-term client relationships Work with the Marketing team to promote plant services Support the wider business when required (e.g. Christmas trading, special projects)What do I need? Strong organisational and project coordination skills A clear, confident communicator with a warm and professional approach Comfortable working directly with clients and building trusted relationships A good eye for design and a genuine love of plants and green spaces Hands-on, adaptable, and keen to grow with the business Ideally some experience with indoor plants, but not a deal breakerAbout the client Our client is a fast-growing, group of garden shops. Independently owned, they are proud horticulturalists and offer expert advice across all indoor and outdoor gardening. What's Next? For an informal chat, please call me, Rae, on (phone number removed) or email (url removed), or send me a message on LinkedIn if you think you tick the majority of boxes for this role. RG21011

Calling all fresh produce quality assurance professionals! This is a great opportunity to join an up and coming business specialising in fruit and fresh produce. As a member of the Quality Assurance team, you will work with the Quality team to assess and report product quality from intake to dispatch, including the ripening of fruit and fresh produce products and all associated quality processes. The role: Monitoring of fresh prouce ripening Equipment callibration Shelf life testing Managing ripening regimesWhats in it for you? Competitive salary Opportunities for progressionIf this sounds like you, please apply via the link. Alternatively, for a confidential chat about the role, please contact Adam on (phone number removed) or (url removed)

Quality Inspector – Permanent – Days, Monday to Friday (38-hour week) Segensworth / Fareham – Up to £33,000 plus overtime (typically 8 to 16 additional hours per month at 1.5x hourly rate, although not always guaranteed) Do you have at least 2 years’ experience using handheld inspection tools such as verniers, callipers, and micrometres? Are you excited by the opportunity to work alongside a team of five skilled aerospace inspectors? We’re recruiting a Quality Inspector to join a company that manufactures precision-machined components, assembled into complex mechanical products for the aerospace sector. You'll enjoy a supportive environment with benefits including up to 11% pension contributions, 25 days’ holiday (plus bank holidays), discounts at major retailers and cinemas, free on-site parking, and a consistently stable workload. The company is actively growing, regularly investing in new equipment, and employs over 160 permanent staff on site. You’ll work closely with experienced quality professionals, ensuring high standards are met throughout the build process and during final inspections. Using engineering drawings, you’ll perform checks with a variety of handheld inspection tools, conduct visual inspections (including microscope use), and contribute to checks using some automated inspection equipment. You’ll also ensure everything is properly documented and kept up to date from an online clerical perspective. Use of a CMM is also involved – training and support will be provided if needed. To be considered, you’ll need at least two years’ experience in a similar inspection role using handheld tools, along with the ability to read and interpret engineering drawings. You’ll bring strong communication skills, a problem-solving mindset, and be a genuine team player who takes pride in their work. If you’d like to have a chat about the role, feel free to call Steph Gray on (phone number removed). Alternatively, send us your CV, connect with me on LinkedIn, or click the APPLY button to be considered. Kingdom People are acting as a recruitment agency on behalf of our client. #INDFPR

Single Homeless Project has an opportunity for an IT Helpdesk Officer to join and work in our team in Kings Cross but you will be based across all of London. You will join us on a full-time, permanent basis working 37.5 hours and in return, you will receive a competitive salary starting at £28,183.49 and rising incrementally to £30,239.20 per annum. We’re London’s leading homelessness charity – and we get things done. In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind. About the IT Helpdesk Officer role: At Single Homeless Project (SHP), we believe that the right technology can be transformative - not just for our teams, but for the thousands of Londoners we support every year. As our IT Helpdesk Officer, based in Kings Cross, you will be at the heart of ensuring every colleague has the tools, systems, and support they need to deliver life-changing work. From maintaining a smooth and stable IT service across all our locations to working closely with third-party providers, you’ll play a crucial role in keeping our organisation connected and effective. This is a role where every day brings variety. You might be resolving a technical issue for a frontline worker in one of our services, managing system access to ensure our security standards remain high, or travelling across London to set up IT equipment in a new location. You’ll be involved in the delivery of projects and system implementations, from launching new contracts for internet and telephone services to helping integrate innovative solutions that keep us moving forward. Your knowledge of Office 365 security, cloud management, and best practice in IT support will be key to helping us work smarter and achieve more. In joining SHP, you’ll be part of an organisation that invests in your development and offers real scope for progression. As you grow your technical expertise, you’ll also see the direct results of your work - supporting the people who make a lasting difference for those experiencing homelessness. This is more than an IT role; it’s an opportunity to be part of a mission, ensuring our teams can focus on what matters most: changing lives across London. Skills and experience we're looking for in our IT Helpdesk Officer: Experience in Providing 1st and 2nd line IT support over a number of channels including face to face, phone, email, text, chat and video. Excellent verbal and written communication skills. Strong organisational skills and shows enthusiasm to all duties. Ability to manage issues and questions via a ticketing portal, updating clients in a timely manner and following tickets through to resolution. Experience in troubleshooting hardware including cloud servers, desktops, laptops and network equipment. High level of personal organisation with the ability to plan and prioritise own work. Has experience in Microsoft applications like Microsoft Dynamics CRM. Our attractive benefits package includes: A salary increase after successfully completing six month's probationary period A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays), A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary Staff Health Cash Plan and discounts scheme Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work Please note we will be reviewing applications and inviting suitable candidates to interview (via Microsoft Teams) as applications are received. Therefore, please submit your application as soon as possible as we reserve the right to close the advert early if a suitable candidate is identified. Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview. To be considered remove your name and other personal details from your C.V. before uploading. This post will require a basic DBS check to be processed (by SHP) for the successful applicant. Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted or progressed. Don’t miss out on this great opportunity to join the Single Homeless Project team – please click ‘apply’ now to become our IT Helpdesk Officer • we'd like to hear from you! Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited

Job Title: Google Workspace and Slack SME Location: London Salary/Rate: £355 pay Start Date: 06/04/2026 Job Type: Contract Company Introduction A major UK-based multinational financial institution headquartered in London, offering a wide range of services including retail banking, credit cards, corporate banking, and investment banking, with a long history dating back to the 17th century. Job Responsibilities/Objectives 1.Handle customer enquiries via phone, email, and live chat 2.Provide accurate information about products and services 3.Resolve customer issues efficiently and professionally 4.Maintain up-to-date customer records and documentation Required Skills/Experience 1.Good IT skills, including familiarity with Microsoft Office 2.Ability to work in a fast-paced environment 3.Excellent problem-solving ability 4.Strong communication and interpersonal skills Desirable Skills/Experience 1.Experience within financial services or banking 2.Knowledge of CRM systems 3.Ability to handle complex or sensitive customer situations 4.Understanding of regulatory or compliance environments If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement

Quantity Surveyor Specialist Contractor | Office-Based (Sidcup) | Immediate Start | Perm or Freelance A growing specialist contractor is looking to appoint a Quantity Surveyor on either a permanent or freelance basis due to an immediate requirement within the team. This is an office-based role within a business delivering a mix of refurbishment, compliance, and specialist works packages across London and the South East. The Business Specialist contractor delivering works packages and direct client projects across residential, commercial and public sector environments • Demolition, strip-out, asbestos removal, and refurbishment works • Operates across frameworks and negotiated projects, with repeat business and ongoing workstreams • Close-knit, hands-on team — practical, delivery-focused culture The Role Supporting and managing the commercial function across multiple live projects / workstreams • Procurement and management of subcontractors and supply chain • Assisting with / running CVRs, valuations and cost reporting • Managing variations, change control, and supporting final accounts • Working closely with Directors and operational teams in a fast-paced environment What they’re looking for Solid Quantity Surveyor with contractor or subcontractor experience • Background not overly important — open to a range of project types • Longevity in previous roles viewed favourably • Someone reliable, hands-on and commercially aware • Comfortable working in an office-based role within a small team Why this role Immediate requirement — quick start available • Flexible offering — permanent or freelance considered • Stable business with consistent workflow and repeat clients • Opportunity to join a team where you’ll be trusted to get on with the job Interested? If this sounds of interest, feel free to get in touch for a confidential chat. Alternatively, if it’s not quite right but you know someone suitable, I’d be keen to speak — referral fees available for successful introductions. Michael Ogunyankin | Borne Resourcing Ltd | (phone number removed) | Michael @ (url removed)

Year 2 Teacher – Exciting Opportunity (Start After Easter) Are you an enthusiastic and dedicated teacher looking for a rewarding Year 2 teaching role in a welcoming and supportive school community? Create Education is seeking a passionate and motivated Year 2 Teacher to join a lovely Catholic primary school located in the heart of Lewisham, starting after Easter. About the Role This is a fantastic opportunity for a committed teacher to join a nurturing, child-centred Catholic school with a strong sense of community and values at its core. The school provides a warm, inclusive environment where every child is supported to flourish academically, socially, and emotionally. As a Year 2 Teacher, you will play a key role in preparing pupils for the transition through Key Stage 1, supporting them in developing confidence, independence, and a love of learning. Person Specification The ideal candidate will: Hold Qualified Teacher Status (QTS) (ECTs are encouraged to apply) Have experience or a strong understanding of Key Stage 1, particularly Year 2 Be a reflective and effective classroom practitioner Be able to inspire, motivate, and engage young learners Demonstrate a commitment to high standards of teaching and learning Be supportive of the Catholic ethos of the school Create a positive, inclusive, and engaging classroom environmentKey Responsibilities Plan and deliver engaging and creative lessons for a Year 2 class Support pupils in preparation for end of Key Stage 1 expectations Assess, monitor, and track pupil progress effectively Work collaboratively with colleagues and support staff Build strong relationships with pupils, parents, and the wider school community Contribute to the positive ethos and wider life of the schoolWhat the School Offers A welcoming and supportive Catholic school community A well-resourced environment in central Lewisham Strong leadership and collaborative staff team Opportunities for professional development A positive and nurturing working environmentSafeguarding: Create Education and our partner schools are committed to safeguarding and promoting the welfare of children. This role requires an enhanced DBS check and full pre-employment screening. How to Apply: Ready to inspire, support, and help shape young learners? Send your CV to (url removed) or call (phone number removed) for an informal chat. We are committed to safeguarding children. Each applicant will be expected to undertake compliance checks including Prohibited list, Barred list, DBS and Qualifications

SEND Teaching Assistant – KS1 & KS2 (Tottenham) Location: Tottenham, North London Role Type: Full-time, Long-Term Salary: £90–£100 per day (PAYE – no umbrella hassle) Start Date: April 2026 You're the calm in the chaos. The one who sees potential where others see a challenge. If you thrive on helping children feel safe, seen, and supported, this role could be your next brilliant step. A welcoming North London primary school is on the lookout for a skilled SEND Teaching Assistant to work across Key Stage 1 and Key Stage 2. The pupils you'll support need consistency, kindness, and someone who’s got the confidence to step in when things get tricky. This isn’t just a classroom support role. It’s an opportunity to shape a child’s whole day, every day. What you’ll be doing: Working 1:1 and in small groups with pupils with SEND (including ASD, SEMH, and ADHD) Helping children build trust, routine, and confidence across learning and play Using de-escalation strategies and sensory interventions to manage emotional and behavioural needs Working with class teachers, parents, and the school’s pastoral and inclusion teams to ensure consistency and progress What we’re looking for: Team Teach or PEBS trained Experience supporting children with SEND in KS1 or KS2 A calm, proactive approach and a strong sense of humour Someone confident supporting children with regulation, transitions, and behaviour plans Why you’ll love this role: Dedicated sensory spaces and breakout zones A supportive SLT who understand the value of great TAs Weekly CPD, team check-ins, and development pathways Staff lunches cooked fresh on-site Why work with Protocol Education? Weekly pay (PAYE only) Access to free CPD, including Thrive, Team Teach, and more Your own SEND consultant who actually picks up the phone Opportunities in mainstream, SEND, and alternative settings Make a real difference where it matters most. Apply today or get in touch to chat about whether this is the right fit for you. Best regards, Siobhan Rose Protocol Education All applicants will require the appropriate qualifications and training for this role. Please see the FAQs on the Protocol Education website for further details. All pay rates quoted will be inclusive of 12.07% statutory holiday pay. This advert is for a temporary position. In some cases, the option to make this role permanent may become available at a later date. Protocol Education is committed to safeguarding and promoting the welfare of children. We undertake safeguarding checks on all workers in accordance with the DfE statutory guidance ‘Keeping Children Safe in Education’, this may also include an online search as part of our due diligence on shortlisted applicants. We offer FREE online safeguarding and Prevent Duty training to all our workers. All candidates must undertake or have undertaken a valid enhanced Disclosure and Barring Service (DBS) check and subscribe to the DBS Update Service. Full assistance provided. For details of our privacy policy, please see visit the Protocol Education website

Assistant Ecologist Location: London Salary: £28,125 - £45,750 DOE + benefits My client is offering: 1. NO EXPERIENCE NEEDED (but desired) - a relevant Environmental Management, Ecological (or similar i.e Zoology), degree 2. Share options (read on below...) 3. Remote role - working on-site with colleagues Pebble Recruitment are currently representing a client who is actively seeking an ambitious Assistant Ecologist - Ecologist or even Senior Ecologist to join their exciting consultancy, based in London. Our client has grown rapidly and now provides a variety of services to clients across 5 offices. Their spike in recruitment stems from their glowing reputation within the industry, which has resulted in them having a healthy pipeline of both repeat and new business. An exciting time to join the London office! The successful Assistant Ecologist, Ecologist or Senior Ecologist will work closely alongside the ecology team in and around London, assisting with protected species surveys. This is an excellent opportunity for an ambitious Assistant Ecologist to get their foot in the door of Ecology and gain invaluable experience! Assistant Ecologist - Unique Opportunity: Are you an ambitious Assistant Ecologist with 0-1 years of experience? Do you have a get-up-and-go attitude? If so, my client is offering an exciting and unique opportunity to gain superb ecological exposure to a variety of protected species and projects Assistant Ecologist Position Overview * Undertaking protected species surveys * Helping to manage small to medium-sized projects * You will gain exposure to and training in: Phase 1 Habitat Surveys, PEA, PRA, Bat, GCN, Bird, Badger, and other protected species * You will also gain exposure to and training in: Rewilding, BNG, Wild Ponds and Habitat Creation Assistant Ecologist - Position Requirements * 0-1 years+ of industry experience for Assistant Level (more senior positions also available for those with more experience) * Degree in Ecology, Environmental Management, or a related field * Hold a full UK driving license * Some knowledge of UK wildlife legislation * Chartered Institute of Ecology & Environmental Management is preferred Assistant Ecologist - Position Remuneration * Competitive salary, ranging between £28,125 - £45,750 DOE + benefits * Holiday * Pension scheme * Hybrid working, or fully remote * Progression and training opportunities - generous CPD budget * Other benefits to be discussed at the interview stage If you are eager to seize this opportunity or wish to explore other roles, click "Apply Now" or get in touch with Tim Joannides at Pebble Recruitment. Pebble Recruitment Ltd serves as an employment agency for permanent positions, working with companies across the UK. Interested? Please APPLY NOW or call us on the phone number shown for a confidential chat