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Home Based with occasional travel to Ops meetings / Care homes / London office Salary £34,500 plus Car Allowance or Company Car. ABOUT THE ROLE As a Customer Care Manager at Barchester, you'll provide polite, empathetic help and support to our customers across the UK. You'll ensure that Barchester recognises and acts upon complaints raised and ensure lessons are learnt through thorough investigations. This high-profile role will see you investigating, resolving and responding to complaints that have been unresolved at a local level. Your role will also ensure that highest-standard written responses are sent, which are fair, accurate, thorough and attempt to facilitate suitable resolution within the response timeframe. The role of a Customer Care Manager at Barchester is varied and duties include: Objectively carrying out robust investigations into allegations of non-compliance of care delivery and provision. Reviewing complaints correspondence and working closely with colleagues and support teams to ensure completion within policy timeframe. Liaising with managers to support the satisfactory investigation and resolution of complaints at local level. Providing investigative support and advice, with recommendations post investigation. Reviewing written responses from staff and providing feedback to ensure learning and development. Ensuring strategies and processes are in place to meet business and operational needs. Providing effective root cause analysis when the process has broken down. Driving any culture and performance changes to deliver strategic complaints process goals. Providing a monthly KPI report and informing the Customer Contact Manager of all complaints. Identifying when to escalate concerns of a serious nature; referrals to a professional governing body, any immediate risk to resident or public safety, or negative press enquiry. Proactively developing relationships with key members of the Operations teams to enhance knowledge and skills for effective practice. Providing robust analysis of complaints, concerns, comments card and surveys. Working within the Governance framework and with Loss Adjusters to review Stage 3 complaints. ABOUT YOU To join us as a Customer Care Manager, you should have experience of complaints handling along with strong database management and Excel abilities. You should also have knowledge of the Local Government Ombudsman and Data Protection Act. Excellent communication and relationship-building skills are a must and you'll be highly organised with excellent attention to detail and the ability to analyse and solve problems, meet targets and present data. You'll also need to bring a good understanding of customer experience, and you'll be happy to use your initiative, prioritise workloads and work under pressure. Quality and customer-focused, your empathetic nature means you'll apply tact and diplomacy in every situation. REWARDS PACKAGE As well as a competitive salary, we can offer you impressive benefits which would include: a bonus, a company car, contribution pension scheme, and free training and development. You'll have plenty of opportunity to grow your career in a large organisation with a warm and supportive environment. If you'd like to use your management experience and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is an empowering and rewarding place to be. 7766

WE’VE LAUNCHED IN KETTERING — JOIN THE CREW! NO WEEKEND WORKING! NO BANK HOLIDAY WORKING! SIGN-ON BONUS FOR SUCCESSFUL APPLICANTS! CLOSED OVER CHRISTMAS! In Town Automotive has opened a brand-new workshop in Kettering, and we’re on the hunt for Vehicle Technician's to complete our founding team. What you’ll be doing Servicing & Fast-Fit Work – from routine maintenance to brakes, exhausts and suspension. Tyre Fitting & Wheel Alignment – using our brand-new Hunter equipment. Clutches & Cambelts – plenty of variety across all makes and models (800+ vehicles a month across our current sites). MOTs – A license is a bonus but not essential! Why choose us? Mon–Fri 8:00-17:30 Competitive Salary. Monthly Productivity Bonus ££ Sign-On Bonus 20 Days Holiday + Bank Holidays + Christmas off Private Healthcare Ongoing Bosch Training Modern, Award-Winning Environment Genuine Career Progression What we’re looking for Solid experience in the tasks above. Own tools and a passion for quality workmanship. * A positive, can-do attitude that lifts the whole team. MOT licence, EV/Hybrid or ADAS training? Even better – let’s talk enhanced packages...

More than 40 years’ of experience as a foodservice equipment distributor in the UK’s catering equipment industry! -F-Gas required -Servicing refirgerated catering equipment -Field Service Based Role -Training provided -32 days holiday -40 hour week -Door to Door pay -Plenty of overtime available paid at time and a half -Triple pay on bank holidays (if you chose to work)...

Marketing Executive (Design & Content Focused) Location: Kettering area - Hybrid (3 days office-based) Salary: £30,000 - £35,000 per annum Contract: 6-month temporary contract (with permanent opportunities) Hours: Full-time We are recruiting on behalf of a well-established and growing consumer lifestyle brand for a creative, energetic, and hands-on Marketing Executive to join their marketing team. This role is ideal for someone operating at Executive level who is ready to hit the ground running, brings fresh ideas, and enjoys being closely involved in the practical delivery of marketing activity. The position has a strong focus on content creation, visual marketing, and social media, with plenty of scope to be creative and make the role your own. The Role You'll play a key role in supporting and delivering day-to-day marketing activity, with a strong emphasis on content creation, social media management, and brand storytelling. You'll take ownership of organic social channels, contribute to influencer outreach and PR activity, and create engaging content that resonates with a consumer audience. TikTok experience or a strong interest in short-form video content would be highly advantageous. Illustration skills are welcome but not a core requirement for this role. This is a varied, fast-paced position suited to someone enthusiastic, creative, and proactive, who enjoys working collaboratively and bringing...

We are searching for a live‑in Chef de Partie, ideally an experienced commis or CDP looking to progress their career within an amazing place.My client proudly offers a mouth‑watering range of dishes freshly prepared using locally sourced ingredients.We serve British classics, decadent desserts,

Sapiens is hiring a Manager, Channel Enablement & Certification - a key global role for a natural orchestrator who loves empowering partners to succeed.In this high‑impact position, you’ll design and deliver scalable enablement and certification programs that elevate the capability, confidence,

We are searching for a live‑in Chef de Partie, ideally an experienced commis or CDP looking to progress their career within an amazing place.My client proudly offers a mouth‑watering range of dishes freshly prepared using locally sourced ingredients.We serve British classics, decadent desserts,

We’re hiring a hunter to sell merchant acquiring / card payments into UK SMBs (hospitality, retail, services).You’ll own your pipeline end to end: sourcing leads, pitching merchants, closing deals, and building your own book of business.You can work fully remote, with encouragement to get out me

A renowned dining establishment in the United Kingdom is searching for an experienced Chef de Partie to join their team.The ideal candidate should have previous experience as a CDP or commis chef and possess a passion for cooking with locally sourced ingredients.This position offers the opportunity

Unique Clinical Opportunity with an.Market leading package and amazing clinical mentorship/ development.We are dedicated to matching skilled Diplomat and First Opinion Vets with leading practices.CliniHunters is representing a progressive, clinically driven independent veterinary group expanding acr

This role is working for a US based EAM SaaS company that is heavily funded and looking to put boots on the ground in the UK/EMEA.There is over 1k current customers in the region and they need an AD who can grow this business out.This is a high-impact, full-cycle role with ownership of a defined UK

Presales Consultant | £70,000 - £80,000 + OTE | Remote.Azure | Cloud Sales | VMware | end-end sales cycle | Iaas | Paas | Private Cloud | Hybrid Cloud |.As a Presales Consultant you will be leading end-to-end sales cycles for cloud based solutions from discovery – proposal development, help desi

Chronos Energy have partnered with a Low Carbon Energy Developer who are currently recruiting for a.The company are going through an ambitious growth stage, looking to triple their revenue in the coming years.The Head of Sales will be responsible for defining & leading the sales strategy for O&M and

Global Business Development Manager.Polymers, Inkjet Inks, Electronic Materials,.Flexible Location: UK or Germany”.This role sits within the Global Marketing Group and works in close collaboration with the Chemicals Business and its subsidiaries to shape and deliver new growth initiatives.The succ

Bruce Burke & Co Ltd is a leading insurance broker specializing in the construction industry.We provide tailored insurance solutions for a variety of trades, including demolition contractors, civil engineering, scaffolding, roofing, and groundwork contractors.Our comprehensive offerings range from c

Hoffman Triesse form the manufacturing division of Consolidated Timber Holdings (CTH) Ltd, which is a market leader supplying sustainable timber products to a broad range of customers, mainly in the construction, merchants and joinery markets across the UK and Ireland.We employ 300 people across 8 d

ERP Sales Executive – ERP Install Base / Cloud Migration Focus.SAP / Oracle / IFS / Microsoft Dynamics).ERP Consultancy & Implementation Partner | Fully Remote (UK-based) | £50,000–£60,000 base + uncapped commission (£20k+ OTE).Our client is a growing ERP consultancy and implementation partne

Top Recruit are recruiting for an experienced Head of Sales.This is a hands-on leadership opportunity for a commercially driven sales professional with a strong background in travel and a passion for driving revenue growth.Lead and deliver the sales strategy to achieve revenue targets.Drive growth a

Concession Manager – Luxury Womenswear (Selfridges, London).An exciting opportunity has arisen for an experienced retail leader to take ownership of a luxury womenswear concession within Selfridges.This position offers full responsibility for driving commercial performance, delivering an exception

The Consultant Physician holds a senior position responsible for providing exemplary, comprehensive, and evidence-based medical care within their designated specialty.The role requires leadership in clinical governance, the supervision and training of junior medical staff, and active participation i

This is a quota-carrying, new business sales role, responsible for originating, developing and closing opportunities that deliver measurable energy cost reduction and carbon savings for clients.We are looking for someone who loves the chase, closes deals, and wants uncapped earning potential.GridDuc

NATIONAL ACCOUNT MANAGER - PREMIUM BEVERAGE BRAND.This is a pivotal commercial role within the UK's fastest growing premium beverage brand.We are expanding our presence across a recently widened product portfolio beyond our now well-established Grocery channel.We are seeking an experienced National

Elevate Your Impact Through Innovation and Learning!.Evalueserve is a global leader in managed services that empower smarter decision-making and streamline critical workflows for more than 30% of the Fortune 500 companies across 45 countries.With over 4,500 professionals worldwide, our solutions are

Global Head of Digital Sales (Product Certification).National & international travel may be required.As our digital portfolio continues to evolve, we are seeking an experienced.This is a unique role which offers the opportunity to drive revenue, champion innovation, and influence the direction of ou

Are you excited by the opportunity to help organisations grow through strategic partnerships, operational excellence, and data-driven decision-making?.Do you enjoy delivering exceptional, high-touch stakeholder support while working in a fast-paced environment where priorities evolve and no two days

Account Director - Microsoft Identity & Secure Access.Double OTE | UK-wide (Remote) | Permanent.This is a rare opportunity to join one of Microsoft’s leading Identity and Security Partners as they enter a phase of unprecedented growth.Trusted by Microsoft to design and deliver secure access, ident

AIDC Sales Manager — Battery Energy Storage (Utility Scale).Energy Storage / AI Data Centres |.Power the infrastructure behind the AI revolution.AI is rewriting the rules of energy demand.Hyperscale and AI data centres need vast, reliable, grid-scale power — and battery energy storage is now mis

Valtus UK is seeking a proactive, commercially astute Client Development Associate to join the business on a full-time, six-month contract.Working closely with the Partners, this role has been created to strengthen client development activity, generate new commercial opportunities, and support the g

SnapSea is a Visual Marketing platform based in London that helps destinations, tourist boards, and hospitality brands source and manage user-generated content (UGC) for use in marketing campaigns.We are a fast-growing start-up recognised by both the Canadian and UK governments and are rapidly expan

We are more than a media platform.We are a growing voice within modern aesthetics, exploring the treatments, technologies, clinics, and people reshaping the future of beauty and health.Through podcasts, interviews, features, and short-form content, we aim to cut through industry noise with honest co

Account Executive UK – Genomics / Precision Medicine.We are partnering with an innovative and rapidly growing genomics company that is transforming the way genomic data is interpreted and applied within clinical diagnostics and precision medicine.Backed by strong scientific foundations and interna

Sales Specialist - Based in Dubai.Relocate from the UK to Dubai, UAE.We're collaborating with top-tier real estate firms in Dubai who are actively seeking driven, talented sales professionals from the UK to join their elite teams.These companies stand out from the crowd - they're businesses that tru

Have you built and grown strategic retail and wholesale partnerships within Grocery, Convenience, or Foodservice channels?.Can you demonstrate how you’ve converted retailer relationships, category insight, and commercial strategy into sustainable revenue and margin growth?.Are you ready to take ow

Senior Recruitment Consultant – Change & Transformation.Arthur is your trusted partner in search and recruitment for the insurance industry.We elevate careers by bringing together forward-thinking businesses and brilliant professionals.Built on the foundations of transparency, quality, and integri

UK Based | Regular Travel Required.An exciting opportunity has arisen for an experienced Technical Sales Manager to join a growing and innovative business operating within the speciality fluids sector.This role combines technical expertise with commercial sales ability and will focus on driving reve

Redhook Global Talent are exclusively partnering with a long-established and highly respected meat trading business on the search for experienced Meat Traders to join the company as part of its next phase of growth.This is a genuine opportunity for commercially driven traders who want more autonomy,

Businesswise Solutions is a leading energy and sustainability consultancy, supporting organisations across the UK to reduce costs, manage risk, and progress towards net zero goals.Operating in a highly competitive and fast-moving market, we work with businesses where every interaction counts.Our app

Medical Device Sales Representative – South UK Territory.At Spacelabs Healthcare, we design and deliver innovative healthcare technology that improves clinical outcomes and enhances patient safety.Our connected monitoring and diagnostic solutions support clinicians across hospitals worldwide.We ar

Senior Reinsurance Lead — Construction & Engineering.London | £200,000+ | Boutique European Reinsurance Brokerage.A specialist European reinsurance brokerage — well-capitalised, independently operated and globally connected — is seeking a Senior Reinsurance Lead to join as a senior technical

Founded in 1884 in Switzerland, Omya is a leading global producer of industrial minerals and a worldwide distributor of specialty chemicals.With over 9,000 employees across 160 locations in more than 50 countries, Omya delivers excellence and innovation through sustainable solutions for industries a

Type: On-Site, Hybrid, or Remote.We're looking for a proven Head of Corporate Law to join a forward thinking, client focussed conveyancing company at a very exciting time.This is an in ideal role for an ambitious, and commercially driven, corporate lawyer who thrives beyond fee-earning.You will play

Engineering Support / Parts Specialist needed for a leading energy client!.Are you ready to make a meaningful impact in the Energy Technology industry? Our client is seeking a passionate Materials / Parts Specialist to join their dynamic team! This is an exciting opportunity to help shape the future

We are Global Brands Ltd - the leading independent drinks brand development business that owns, markets and distributes an enviable collection of products across the RTD/RTS, spirits, soft drinks and beer categories.We’ve developed some of the best performing brands in the marketplace such as VK,

Commercial Account Handler (Executive Support).Pavilion Recruitment are pleased to be partnering with a well known national Insurance Broker in recruiting a Commercial Account Handler, to support one of the South’s most successful Broking Executives.Partnering with a Senior Broking Executive, work

We’re growing, and so will you—there’s plenty of room to expand your skills and take on new challenges.

Remote based - occasional travel to Hampshire offices.An exciting opportunity has opened for a Senior BI Analyst to join a growing and forward-thinking team.Following new leadership within the technology team and a number of upcoming projects, this is a great time to join a business investing in its

Are you a high-performing new business hunter with deep experience across independent retail and wholesale channels?.Do you thrive on winning new customers from competitors, rather than managing existing accounts?.Are you driven by autonomy, uncapped earning potential, and the opportunity to build a

Location: UK – Newcastle, London , East Midlands & Liverpool.Sector: Field Sales | B2B Sales | SaaS | EPOS | Food Tech.Foodhub is a fast-growing international tech company providing powerful EPOS and APOS systems to restaurants and takeaways.Alongside our own consumer-facing online food ordering p