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ABOUT THE ROLE As a Residential Senior Carer at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support. You will be responsible for leading a team of care staff, which will include training, supervisions and delegating duties on shift. You will also support with the administering and ordering of medication, reviewing and updating resident care plans and risk assessment, and liaising with GP's, district nursing teams and resident family members. Like everyone here, as a Residential Senior Care Assistant, you'll always respect the dignity and preferences of our residents as well playing your own part in creating an environment that's warm, welcoming and vibrant. ABOUT YOU The successful candidate will have NVQ Level 3 or Advanced Diploma in Health & Social Care to join us as a Residential Senior Care Assistant. You will have previous experience in a residential care setting along with proven team leadership skills and the ability to make appropriate decisions to support the needs and wellbeing of our Residents. We're looking for people who are warm-hearted, compassionate and committed to giving each resident individualised care and support. You'll have the opportunity to develop your career through ongoing training opportunities, so there's no limit to how far you can go with us. Many of our Senior Carer Assistants progress into Care Practitioners, Care Community Leads or on to nursing pathways. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your motivational and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be. 8765

Dedicated and ambitious, you'll be able to lead by example your can-do approach and excellent communication skills will motivate the teams in each Barchester care home you work with. We'll also look for a successful track record of producing care plans and detailed risk assessments. Offer to pay He

As a Regional Nurse (RGN/RMN) at Barchester, you'll travel across your region to deliver the high clinical standards we're known for.We'll look to you to lead a multi-disciplinary team to make sure that on each shift, at every location, all of our residents get the highest quality care.You can expec

We are looking to take on an experienced Manager to oversee our new home care/short breaks service.

* * SALARY: Up to £32,961 pa dependent on experience LOCATION: Milton Keynes HYBRID WORKING: Minimum of 60% of working time to be based in the Milton Keynes office from February 2026, however flexibility is expected to meet the needs of the business and the role. HOURS / CONTRACT TYPE: Permanent & Fixed Term Contract roles available, Part Time & Full Time CLOSING DATE: 09/03/2026 We reserve the right to close the advert earlier If we receive a high volume of applications. We’re looking for several Collections & Recoveries Specialist Advisor's to act as a subject matter expert and deliver positive outcomes for our most vulnerable customers. Within this role, you will take ownership of case management, looking after a high volume of complex cases and your own customers. This specialist, customer-focused role will be instrumental in ensuring fair and proactive support for customers while balancing business needs. You’ll use your expertise, interpersonal skills, and analytical ability to handle complex investigations, conduct root cause analysis, and make independent remediation decisions that consider both customer and business requirements. Hear from a current Collections Specialist, Taylor Parker: 'Working in customer support is incredibly rewarding because you get to make a real difference in someone’s day, often turning a challenging situation into a positive experience. Every situation is different, and I enjoy using empathy, patience, and problem‑solving to reach solutions that genuinely help support people. Knowing that my work can lift a weight off someone’s shoulders, no matter how big or small, makes the role meaningful to me every day" What you’ll be doing: • Caseload management of complex matters. Working with vulnerable customers and managing complex cases to achieve the best outcome for all parties. This may require thinking outside the box to provide the best solutions., • Handling customer dissatisfaction in an appropriate and professional manner and adhering to our complaints/escalation process., • Identifying and driving improvements to maximise the identification of and service to vulnerable customers., • Take ownership to investigate customer circumstances and root cause analysis, considering all options available., • Be an escalation point for complex issues whilst demonstrating empathy, compassion and negotiation skills., • Take ownership for key processes to ensure they are managed within the service levels agreed., • Management of the arrears process and work with third parties., • Guide customers through a range of processes using various communication channels (e.g. Telephony, White mail and E-mail). Supporting customers who are facing financial and personal difficulties over the telephone and via written communication to effectively understand their individual circumstances., • Continually review customer circumstance to make informed decisions., • Escalate highly complex queries that cannot be resolved at first instance. Essential experience & skills: • Proven customer service experience ideally within financial services, or specifically with vulnerable customers., • Competent in using multiple systems including MS Office, CRM and telephony systems. Strong levels of communication and empathy meaning you can easily connect with customers identified as vulnerable whilst managing them through the debt collection process., • Ability to work to service levels and quality measures., • Confident in talking to customers and managing complex cases., • Excellent negotiating and influencing skills., • Ability to analyse cases, gather necessary information, and make informed decisions., • Excellent prioritisation skills, adaptable to new cases throughout the day., • Ability to work under pressure within a deadline environment., • A clear understanding of the FCA regulations and vulnerable customer guidance., • Demonstrates emotional intelligence, resilience and empathy for our most distressed customers, aiming for their best outcomes., • Ability to question customers to gain a full understanding of their circumstances and affordability., • Strong teamwork skills whilst maintaining individual workload., • Competent to support high volume calls and/or transactions across the wider area. What’s in it for you? Bonus: Discretionary 10% on-target bonus (based on personal and Group company performance) Pension: Employer pension contribution of 9% (based on employee contribution of 3%). VWFS will pay 6% if employee chooses a 2% employee contribution. Car schemes*: Choice of Employee Car Ownership (ECO) scheme for petrol/diesel and hybrid vehicles plus car insurance. OR Company Car scheme for Battery Electric Vehicles (BEVs) plus car insurance cover for you and a partner/eligible family member. Other benefits: From day 1 we provide income protection, life assurance (4x salary), retail discount vouchers, access to Care Concierge (a service to support carers of adults), along with other salary sacrifice options including a will writing service and cycle to work (subject to scheme restrictions). Following successful completion of probation, you will have access to private medical insurance for you (with the option to buy additional family cover), access to our loan car scheme for up to 2 cars for your partner or eligible family members (subject to scheme restrictions) and during our annual benefit window you can purchase critical illness cover and dental cover, so you can select the benefits that matter to you. We invest in our people and are passionate about driving development. You’ll have access to LinkedIn Learning via our Degreed platform as well as a host of professional development programmes and opportunities to build your technical and soft skills so you can further develop your career. We also offer mentoring schemes and reciprocal partnerships recognising that we can all learn from each other in the flow of work. * * * Why join VWFS UK? Our mission is straight forward; we want to be 'The Key to Mobility'. That means we make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers. No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! VWFS is proud to be an inclusive employer and encourages applications from a diverse range of candidates. Diversity, Equity & Inclusion isn’t just a statement for us, we encourage and aspire for all our colleagues to be their 100% self. If you need any reasonable adjustments to assist you with the application and/or recruitment processes, please contact our Resourcing Team.

Support your personal and professional growth with training and qualifications to enable you to achieve your full potential. From confidential telephone counselling, dedicated wellbeing support and an Emplo.

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Support Worker - Across Kettering.Essential that you have a FULL Manual UK driving Licence as you use company vehicles.WE ARE SORRY, BUT SPONSORSHIP OR CHANGE OF SPONSOR IS NOT AVAILABLE.AND THIS ROLE IS NOT SUITABLE FOR CANDIDATES LOOKING FOR 20HRS A WEEK.Kettering (near Sainsburys area) NN16.Inclu

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Dedicated and ambitious, you'll be able to lead by example your can-do approach and excellent communication skills will motivate the teams in each Barchester care home you work with. In return for your dedication, you'll receive a competitive salary plus our sector-leading benefits and rewards pack

As a Regional Nurse (RGN/RMN) at Barchester, you'll travel across your region to deliver the high clinical standards we're known for. Dedicated and ambitious, you'll be able to lead by example your can-do approach and excellent communication skills will motivate the teams in each Barchester care ho

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Weekend Veterinary Surgeon – State-of-the-Art 24-Hour Hospital, Northamptonshire. An exciting opportunity has arisen for a passionate and driven Veterinary Surgeon to join a state-of-the-art 24-hour hospital in Northamptonshire. This purpose-built, modern veterinary hospital was designed by vets f

A local housing service provider in Kettering is seeking two temporary Intensive Housing Management Officers to support vulnerable residents in a supported accommodation scheme. A supportive team environment and competitive pay of £17-£19 per hour are offered.

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If you are passionate about care and looking for a rewarding part-time role with great benefits and career support, we would love to hear from you. As a Care Assistant, you will support individuals with daily living tasks, helping them remain independent, safe, and comfortable in their own homes.

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Whilst fully embracing the company ethos support workers provide practical assistance and emotional support to empower people we support to achieve their goals and aspirations, respecting everyone’s individuality and enabling them to make appropriate choices to live the life they want to live. We

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