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• Role: British Sign Language (BSL) Interpreters required!, • Start date: May/June 2026, • Location: Work from home, • Salary: £43.96 P/H £91,436 P/A, • Bonus: Bonus up to 10% PA, • Shifts: 40 hours per week – (part time hours can be considered), • Operational hours: 8am - 8pm Monday to Sunday, • Qualifications required:, • Level 6 NVQ Certificate in British Sign Language, • Level 6 NVQ Diploma in Sign Language Interpreting Role Overview We are seeking qualified and professional British Sign Language (BSL) Translators/Interpreters to join a remote team supporting communication between deaf and hearing individuals. This is a work-from-home opportunity offering flexible hours and competitive pay. Successful candidates will provide accurate and clear interpretation between spoken English and British Sign Language, helping ensure effective communication in a variety of settings. Interpreters will work remotely and may support scheduled or on-demand interpreting sessions. Essential Duties and Responsibilities include the following: • Provide effective Video Remote Interpreting, • Support and model the company's mission and values, • Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues, • Always exhibit professional behaviour including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors and timely and accurate record keeping, • Demonstrate the ability to adapt quickly to new and changing technologies, • Multitask between interpreting effectively and utilizing calls, • Participate in company sponsored training for Professional Development, • Exhibit the ability to meet performance expectations with minimal supervision, • Possess the ability to work effectively in a fast paced, dynamic environment, • Demonstrate strong interpersonal skills in all settings Minimum Qualification Requirements: • Level 6 NVQ Certificate in British Sign Language, • Level 6 NVQ Diploma in Sign Language Interpreting, • Technical knowledge for interpreting IT/Customer Support calls, • Able to provide accurate interpretation, • Good understanding of Deaf culture, • Three to five years’ experience in interpreting (working experience in a professional BSL interpretation support role) ESSENTIAL COMPETENCIES • Empathy and Understanding: Showing genuine care and empathy is essential. Customers who feel understood are more likely to trust and respond positively to guidance or resolutions, • Clarity and Professionalism: Communicating clearly and accurately, whether on the phone or by email, can make a significant difference. This includes explaining options or next steps in straightforward language, avoiding jargon, and being patient with customer questions., • Consistency and Reliability: Establishing a clear and supportive response that remains consistent across all interactions can reassure customers, especially in sensitive cases where they need to feel valued and secure., • Listening Skills: Often, these customers may need to share more details than usual to feel understood. Actively listening, without rushing, helps in accurately addressing their concerns and identifying suitable solutions., • Organisational skills:You will have excellent attention to detail, time keeping along with strong planning and scheduling abilities, • Perks at Work – Savings Discounts / Free Online Classes, • Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice, • Critical Illness – up to £10,000, • Cycle to Work Scheme, • Eyecare support voucher, • Holiday Purchase Scheme, • Length of Service Awards, • Workplace Pension, • Monthly Inspire Awards – For the best of the best, • Refer-A-Friend earns up to £1,200 for you, • Monthly Wellbeing Webinars The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: • Identity check, • Nationality and Immigration Status (including the entitlement to undertake the work we are offering), • Basic Criminal Records Check, • Employment/Academic History Check - for a period three years leading up to your application., • We will require documented evidence of your three-year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. #Priority

Junior Account Executive Location: Bristol (Hybrid) Salary: £26,500 About Earworm Earworm is a fast-growing Video podcast and content agency working with ambitious brands that care deeply about what they put into the world. We move fast. We test, learn, break things, fix them, and keep going. We’re building the foundations of a scalable agency, which means things aren’t always perfect - but you’ll learn quickly, take real responsibility, and be trusted to grow. We genuinely love our clients. Their success is our success. And above all else: content is king. The Role We’re looking for a Junior Account Executive to join our accounts team and help support our growing client base. This is an entry-level role with real responsibility and a clear progression path. You’ll work closely with our senior accounts team, helping to manage projects, clients, and day-to-day delivery - and within around 3 months, you’ll be expected to start taking ownership of client accounts of your own. This is not a passive support role. It’s hands-on, fast-paced, and ideal for someone who learns best by doing. What You’ll Be Doing • Supporting Account Managers with day-to-day client delivery, • Light project management across multiple client projects, • Scheduling, coordination, and keeping projects moving, • Managing inboxes and responding to client emails clearly and confidently, • Writing and sharing creative briefs, • Liaising with internal teams and external partners, • Keeping project management tools, timelines, and documents up to date, • Spotting issues early and helping solve them, • Begin managing smaller client accounts independently, • Take ownership of timelines, communication, and delivery, • Become a trusted point of contact for clients What We’re Looking For You don’t need years of experience - but you do need the right mindset. You’re likely someone who is: • Confident and comfortable communicating with clients, • Highly organised and detail-oriented, • Proactive, curious, and eager to learn, • Calm under pressure and able to juggle multiple tasks, • A team player who takes responsibility, • Genuinely interested in content, media, or creative work You’ll thrive here if you: • Enjoy fast-paced environments, • Learn on the job, • Don’t need everything perfectly mapped out, • Care about doing great work and looking after clients properly Tools & Experience Experience with some (not necessarily all) of the below is a plus: • Google Workspace (Docs, Sheets, Gmail), • Project management tools such as ClickUp, Monday.com, Productive.io (or similar), • Spreadsheets and basic reporting, • Clear, professional email communication, • Use of AI tools to work smarter, • A creative eye and strong attention to detail What This Role Is Not This role is not: • A slow, overly structured environment with everything mapped out in advance, • A purely admin or task-only role with no responsibility or progression, • A job where someone is constantly checking your work or telling you what to do next, • A role hidden away from clients - this is client-facing, • A clock-in, clock-out job with no expectation to learn or grow What Success Looks Like in the First 90 Days By around 3 months in, a successful Junior Account Executive at Earworm will: • Have a strong understanding of Earworm, how we work, and what great client delivery looks like, • Know our clients, their goals, and what success means for each of them, • Have built strong working relationships across a small, fast-moving team, • Confidently handle day-to-day account tasks with minimal oversight, • Keep projects organised, timelines on track, and tools up to date, • Communicate clearly and professionally with clients, • Proactively flag risks, issues, or gaps - and help find solutions, • Be trusted by the team as someone who genuinely makes client delivery easier, • At this stage, you’ll be well on your way to taking ownership of client accounts. Location & Working Style • Based in Bristol Office & Home, • Hybrid working, • Small, dynamic team where you’ll build relationships quickly How to Apply We love creative applications - show us how you think. Send your application to: Ben Farley, Founder If you’re early in your career, ambitious, organised, and want to learn how a modern content agency really works - we’d love to hear from you.