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Company DescriptionWork with Us. Change the World.At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.We're one global team driven by our common purpose to deliver a better world. Join us.Job DescriptionThe Traffic Management Centre (TMC) Supervisor will be located full time at the City of Toronto Traffic Management Centre. Their primary responsibilities will be to lead and oversee the operations of the City of Toronto’s Traffic Management Centre, ensuring efficient traffic flow, effective incident management, and the delivery of high-quality services to the public. The role involves strategic planning, team leadership, stakeholder coordination, and operational excellence to enhance the safety and efficiency of Toronto’s transportation network.Key ResponsibilitiesOversee the day-to-day operations of the Traffic Management Centre, ensuring seamless 24/7 functionality.Develop and implement operational strategies to optimize traffic flow and minimize congestion.Ensure compliance with all relevant policies, procedures, and regulations.Lead the coordination of responses to major traffic incidents, planned events, and emergencies.Ensure effective communication with emergency services, maintenance teams, and other stakeholders.Conduct post-incident reviews and implement lessons learned to improve future responses.Manage and mentor a team of TMC supervisors, operators, and support staff.Develop training programs to enhance team capabilities and ensure high performance.Conduct performance evaluations and address any staffing issues proactively.Act as the primary point of contact for internal and external stakeholders, including city departments, contractors, and the public.Represent the TMC in meetings, workshops, and public forums.Foster strong relationships with key partners to support collaborative traffic management efforts.Ensure the effective operation and maintenance of traffic management systems, including Advanced Traffic Management Systems (ATMS), CCTV, and Variable Message Signs (VMS).Identify opportunities for technology upgrades and lead the implementation of new systems.Monitor system performance and address technical issues promptly.Analyze traffic data to identify trends, assess system performance, and inform decision-making.Prepare detailed reports on TMC activities, incidents, and key performance indicators (KPIs).Use data insights to recommend improvements to traffic management strategies.Contribute to the development of long-term plans for traffic management in the City of Toronto.Identify and implement initiatives to enhance the TMC’s operational efficiency and effectiveness.Stay informed about industry trends and best practices to ensure the TMC remains at the forefront of traffic management innovation.QualificationsMinimum RequirementsBachelor Degree in a relevant discipline + 6 years experience intraffic operations, transportation planning, or a related field or Relevant Diploma + 8 years of relevant experience.Preferred QualificationsIdeally 7+ years in traffic operations, transportation planning, or a related field.Proven experience managing teams in a high-pressure, operational environment.Demonstrated success in leading incident management and traffic operations.Bachelor’s degree in transportation engineering, urban planning, or a related discipline.In-depth understanding of traffic management systems, tools, and technologies.Familiarity with the City of Toronto’s transportation network and policies (preferred).Incident management training and first aid certification (desirable).Additional InformationThis is a newly created role.At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.About AECOMAECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com. What makes AECOM a great place to workYou will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. Artificial intelligence will be used to support the screening, assessment, and selection of applicants for this role. Final hiring decisions are made by the hiring team.SummaryType: Full-timeFunction: Product ManagementExperience level: AssociateIndustry: Construction

The Titan Group provides a broad range of services across the whole wealth value chain – from financial planning, investment management through to platform, trading, settlement and custody services. Its strategy is to be able to offer modular, incremental services to its clients allowing them to adjust their business models as and when they choose to. As part of this Titan is also an active acquirer of UK based asset managers and other wealth related businesses. \n \n Due to this Titan Wealth is expanding rapidly through strategic acquisitions, offering a unique combination of start-up energy and the security of private equity backing. It’s an inspiring time to join the team! \n \n Titan Wealth Planning (TWP) is a subsidiary of Titan Wealth. Our focus is providing best-in-class advice on wealth management, employee benefits, and retirement planning. Our mission is to help businesses and their employees explore, set, and achieve their financial goals. \n \n Titan Wealth is continuing to invest in and strengthen its Paraplanning function and is seeking an experienced Paraplanning Team Leader to lead a growing team through an exciting period of development and transformation. This role will be based in either our Bristol or Cardiff office with travel to other sites. \n This is an opportunity for an accomplished people manager to take ownership of a multi-site Paraplanning team, driving quality, consistency, performance and engagement whilst helping to shape the future of the function. \n You'll be responsible for leading a team of Paraplanners across multiple locations, providing day-to-day leadership, coaching and operational oversight. Working closely with Financial Planners, Client Support teams and senior management, you'll ensure workloads are effectively managed, service levels are maintained and team members are supported to reach their full potential. \n The role will play a key part in embedding best practices, developing processes and creating a high-performing culture focused on quality, collaboration and continuous improvement. \n Key responsibilites \n Team Leadership & Development \n\n • Lead, coach and develop a team of Paraplanners across multiple locations.\n, • Conduct regular one-to-ones, performance reviews and development discussions.\n, • Provide ongoing mentoring, support and constructive feedback.\n, • Foster a positive, collaborative and high-performance team culture.\n, • Identify and nurture future talent within the function.\n\n Workload & Resource Management \n\n • Oversee the daily allocation of work across the team.\n, • Manage capacity planning and prioritisation to ensure service standards are maintained.\n, • Monitor workloads and resource requirements across the function.\n, • Support business growth by ensuring the team is appropriately structured and resourced.\n\n Quality Assurance & Technical Oversight \n\n • Maintain high standards of paraplanning output and report quality.\n, • Conduct first-line quality reviews and identify coaching opportunities.\n, • Act as an escalation point for technical and complex planning queries.\n, • Promote a "right first time" approach and drive continuous improvement in quality standards.\n, • Ensure all work complies with FCA requirements and internal policies.\n\n Process Improvement & MI \n\n • Develop and utilise management information to monitor team performance and productivity.\n, • Identify opportunities to improve efficiency, consistency and service delivery.\n, • Support the implementation of new processes and ways of working.\n, • Help embed the Titan Wealth approach across newer team members and recently established teams.\n\n Stakeholder Management \n\n • Build strong relationships with Financial Planners, Client Support teams and wider business functions.\n, • Act as a key liaison between departments to drive collaboration and improve client outcomes.\n, • Support the delivery of a seamless end-to-end financial planning service.\n\n Skills and Qualifications: \n\n • Level 4 qualified in financial planning\n, • Previous experience as a paraplanner or in a similar support role within a financial services firm.\n, • Strong understanding of financial planning concepts, products, and regulatory requirements (e.g., FCA).\n, • Excellent IT, written, and verbal communication skills.\n, • Proven leadership, coaching, and mentoring abilities.\n, • Strong organizational and time management skills.\n, • Ability to analyse technical information and ensure attention to detail.\n, • A proactive and collaborative mindset.\n\n Our employees are talented people, distinguished by excellence. You will be able to demonstrate a willingness to embrace the Company values of: \n \n Creativity – we recognise we need new ways of thinking, learning and doing to both improve our own productivity and efficiency as well as to help us stay ahead of competitors. \n \n Commitment – we are team with the willingness to put time, effort and energy into driving change in the organisation, going the extra mile. \n \n Collaboration – we need teamwork amongst ourselves and with partners to generate more innovative, efficient and effective solutions and thereby a greater sense of achievement. \n \n \n Some of our benefits: \n • Competitive salary \n • Private Medical Insurance post probation \n • Attractive Employee Pension Scheme (7.5% employer & minimum 3% employee) \n • 25 days Annual Leave (plus buy and sell up to 5 days) \n • Office Christmas close (3-days) \n • Life Assurance \n • Health cash plan \n • Hybrid working \n • Discretionary performance related bonus \n • Employee Assistance Programme \n • And lots of flexible benefits to choose from! \n \n The Titan Wealth Group is firmly committed to fostering an inclusive and equitable environment for everyone who works with us, regardless of their race, age, gender, sexual orientation, religion, physical ability or disability, or political affiliation. We believe that having a diverse team allows us to create the best possible outcomes for our clients and team members. We strive to provide equal opportunities in all aspects of the workplace with respect to recruitment and career advancement, pay and benefits, training and development opportunities and other job-related activities.

Reference: ORJ921957811C_1787924893Clinical Negligence Solicitor / CILEX - Cardiff - Senior LevelLocation: Cardiff (hybrid working - 2 days in office)Type of Role: Permanent, Full-time or Part-timeSalary: 50,000 to 65,000A leading national practice is seeking a Senior Clinical Negligence Solicitor or CILEX to join its expanding Clinical Negligence Group in Cardiff. This is an excellent opportunity to manage a complex caseload of high value claimant clinical negligence matters while supervising and mentoring a small team.The RoleWorking within a specialist claimant clinical negligence team, you will:Manage your own caseload of complex and technical clinical negligence claimsHandle high value matters both pre and post issueSupervise and mentor a team of case handlersConduct weekly risk assessment meetings and 1 2 1 supervision sessionsProvide ad hoc guidance and support to junior colleaguesParticipate in team training, development and marketing initiativesMaintain and contribute to the group's case management proceduresThis role offers the opportunity to work on challenging, sensitive and rewarding cases while playing a key part in team development.Hybrid WorkingBased in the Cardiff office2 days per week in the office, 3 days from homeCompany laptop providedSuitable home working setup requiredCandidate RequirementsThe ideal candidate will demonstrate:Qualified Solicitor or CILEX with solid claimant clinical negligence experienceStrong litigation background with proven experience managing complex claimsExcellent knowledge of CPR and clinical negligence lawExperience supervising, coaching and developing junior team membersAbility to handle sensitive client matters with professionalism and empathyStrong written and verbal communication skillsProficient IT skills and a confident, organised approachExperience with LEI, CFA or publicly funded cases (advantageous)BenefitsThe firm offers a supportive and people focused working environment, including:Excellent annual leave and wellbeing benefitsHealth cash plan and lifestyle/gym benefitsHybrid working and "dress for your day" cultureRecognition and referral schemesClear development pathways and routes to qualificationStrong commitment to diversity, inclusion and sustainabilityHow to ApplyFor more information or a confidential discussion about this opportunity, please contact:Olivia ReedEmail: oliviareed@chadwicknott.co.ukPhone: 0117 917 1515 / 07711 799761The firm welcomes applications from all suitably qualified candidates. Adjustments to the recruitment process can be made to support individual needs, and applications are encouraged from people of all backgrounds and identities.At Chadwick Nott, we are committed to developing a diverse and inclusive culture as well as supporting our large client network achieve the same. We are an equal opportunities employer and encourage applications of all qualified candidates regardless of their age, sex, race, disability, sexual orientation, disability, culture or anything other personal characteristic. We champion and celebrate diversity in the workplace. Where a level of experience is indicated, please note that this is only a guideline.

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.Reconciliation OfficerJob Location: Cardiff, United KingdomJob Type: PermanentRemuneration: Competitive salary taking into account skills, experience, and qualificationsWe have a fantastic opportunity for a Reconciliation Officer in our Cardiff office on a hybrid basis. The Reconciliation Officer role focuses on safeguarding funds held in trust for insurer and corporate clients, with careful reconciliation of bank accounts against underlying ledgers to ensure financial information is accurate and clearly presented. Daily work involves close collaboration with internal teams, clients, and CRM colleagues to maintain steady communication and dependable service. Strong analytical skills support the verification of accounts and operating data, with discrepancies investigated and resolved promptly to protect client money and uphold financial controls. Regular interaction with other departments helps maintain smooth information flow and ensures client needs are consistently met. Audit activity includes preparing documentation, supporting the audit process, and contributing to post audit reviews. A commitment to continuous improvement is key, identifying opportunities to refine processes and enhance financial operations. Additional duties may be allocated at the manager’s discretion, calling for a calm, methodical approach. Many colleagues benefit from hybrid working, and this role includes a minimum of two days per week in the Cardiff office. Time in the office offers bright, open spaces, good areas for collaboration and dedicated workstations, helping you stay connected with colleagues and maintain a positive work/life balance. This is perfect for someone who enjoys structured financial work, values accuracy, and takes pride in delivering reliable results for clients. The skills you will have when you apply: Protecting Client Funds – You understand why client money must be kept safe and take that responsibility seriously. Accuracy and Attention to Detail – You work carefully with data, spot errors quickly, and ensure reconciliations are correct. Problem‑Solving and Improvement – You enjoy finding practical solutions, fixing issues, and helping to prevent them happening again. Accountability and Time Management – You take ownership of your work, manage deadlines well, and handle several tasks at once. Technical and Team Skills – You use Excel confidently, communicate well with others, and handle confidential information with care. Flexibility and Development – You are willing to support colleagues, take on extra tasks, and any bookkeeping or ATT qualification is a bonus. What we’ll give you for this role: Remuneration & more Competitive salary taking into account skills, experience and qualifications A Self Invested Personal Pension Scheme (SIPP) Holiday allowance of 25 days plus bank holidays Hybrid working from our office and your home Health & support Private healthcare plan (including pre-existing conditions) Life assurance Employee assistance programme for employee wellbeingWellbeing and digital GP appsGroup Income Protection Other benefits Voluntary flexible benefits – green car scheme, health assessment, travel insurance, dental cover, cycle to work scheme, season ticket loanDiscounts on various products and servicesThis isn't just a position, it's a pivotal role in shaping our industry At Sedgwick, you won't just build your career; you'll cultivate a team of experts. Our Sedgwick University offering empowers you to excel as well as your team members, with the most comprehensive training program in the industry which includes more than 15,000 courses on demand, training specific to roles, and opportunities to continue formal education. Together, we're not only reshaping the insurance landscape, we’re building a legacy of talent. Come and be a catalyst for change within our industry. Next steps for you: Think we'd be a great match? Apply now – we want to hear from you. As part of our commitment to you, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation. After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person). #LI-HYBRIDSummaryLocation: CardiffType: Full time

JOB TITLE: Securitisation Lawyer - Securities & Asset Management Legal LOCATION(S): London, Bristol, Cardiff, Chester, Edinburgh, Halifax & Leeds HOURS: Full-time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites About this opportunity This is an excellent chance to join the Securities & Asset Management Legal team (SAML) in a permanent role. SAML brings together specialist lawyers working closely with the Global Markets business area for clients in the UK and overseas. The team supports business across a variety of debt capital markets transactions for its clients. Products include securitisations, unsecured primary bond issuance (IG/HY), private placements, social housing bonds and liability management exercises as well as other innovative capital markets products in the ESG, digital and PVLB spaces. We're looking for a lawyer to support primarily on securitisation transactions involving various asset classes. These include mortgage loans, credit cards, auto loans and trade receivables. The role covers the structuring and development of transactions through to launch. You'll also have the chance to learn about other types of debt capital markets transactions supported by the team, and to collaborate on initiatives with colleagues across Legal & Secretariat (L&S). Now is a superb time to join us, given this is a growing and strategic area for the Group and a market-leading business area. You would become part of a positive, encouraging and pragmatic legal team, reporting directly to the Head of Legal of SAML. As Lloyds Banking Group delivers its new Accelerate 2030 strategy, L&S has an important role to play in helping the business grow safely and sustainably, maintaining a strong people-centred culture and delivering better client outcomes through simplification, technology and innovation. If you're searching for a great opportunity to continue building your knowledge and to develop your career, you can achieve these goals in this role. • Providing high-quality, pragmatic legal advice on a broad range of securitisation transactions, supporting the business from initial structuring discussions through to execution and post-closing activities., • Advising on transactions across a range of asset classes, including residential mortgages, credit cards, auto loans and trade receivables, helping the business identify and manage legal and regulatory risks., • Negotiating complex transaction documentation, working closely with internal stakeholders, external counsel, issuers and other market participants., • Supporting the development and delivery of innovative funding and capital markets solutions, ensuring legal advice is aligned to commercial objectives and client outcomes., • Building trusted relationships with colleagues across Global Markets, Risk, Compliance and Legal & Secretariat, acting as a valued adviser on strategic and day-to-day matters., • Monitoring legal and regulatory developments affecting securitisation and debt capital markets products, providing clear guidance on potential impacts to the business., • Contributing to wider Legal & Secretariat initiatives that enhance legal risk management, operational efficiency, knowledge sharing and colleague development. We're on an exciting journey to transform our Group and the way we're shaping finance for good. We're focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. You must be legally qualified and hold a current practising certificate in a relevant jurisdiction. Your post qualification experience, whether gained in private practice or in a mixture of private practice and inhouse, will have given you a good understanding of the legal and regulatory framework and market practices applying to securitisation transactions. If that is not quite the case, but you have proven legal expertise in finance and/or capital markets, clearly transferable skills, and are serious about your development, we would still be pleased to consider your application. In addition to this: • A clear understanding of and experience providing legal advice on securitisations and be confident analysing and discussing deal structures and documentation for these transactions., • A curious and growth mindset to learn about a broader range of debt capital markets products and the business itself., • Ability to provide sound and commercial legal advice and to identify and manage legal risk., • Able to work well both as an individual and in groups, with the backing of a friendly team who will help you develop your skills and knowledge., • Excellent communication skills, be great at building trust and influencing others, and want to grow internal and external networks to help achieve more together., • Able to appreciate the chance to come up with innovative ideas, find opportunities, challenge where appropriate and build consensus., • Relish the opportunities to develop yourself and upskill in areas which impact this business, including in matters of ESG, Data, Tech Advances and Digitalisation, as well as the other legal and regulatory issues which impact UK banks, from ring-fencing regulations to cross-border considerations., • Keen to support wider L&S and business initiatives aligned to the Group's Accelerate 2030 strategy, including work that improves connectivity, efficiency and the quality of legal risk management. We'll support your growth with continuous training and development opportunities, regular feedback and career conversations to help you fulfil your career potential, whatever your aspirations may be. Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. • A generous pension contribution of up to 15%, • An annual performance-related bonus, • Share schemes including free shares, • Benefits you can adapt to your lifestyle, such as discounted shopping, • 30 days' holiday, with bank holidays on top, • A range of wellbeing initiatives and generous parental leave policies. #J-18808-Ljbffr

Employer: Lloyds Banking Group Location: Cardiff, Cardiff, CF10 5PE Pay: Meets national minimum wage Contract Type: Permanent Hours: Full time Disability Confident: No Closing Date: 01/10/2026 JOB TITLE: Securitisation Lawyer • Securities & Asset Management Legal LOCATION(S): London, Bristol, Cardiff, Chester, Edinburgh, Halifax & Leeds HOURS: Full-time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites About this opportunity This is an excellent chance to join the Securities & Asset Management Legal team (SAML) in a permanent role. SAML brings together specialist lawyers working closely with the Global Markets business area for clients in the UK and overseas. The team supports business across a variety of debt capital markets transactions for its clients. Products include securitisations, unsecured primary bond issuance (IG/HY), private placements, social housing bonds and liability management exercises as well as other innovative capital markets products in the ESG, digital and PVLB spaces. We're looking for a lawyer to support primarily on securitisation transactions involving various asset classes. These include mortgage loans, credit cards, auto loans and trade receivables. The role covers the structuring and development of transactions through to launch. You'll also have the chance to learn about other types of debt capital markets transactions supported by the team, and to collaborate on initiatives with colleagues across Legal & Secretariat (L&S). Now is a superb time to join us, given this is a growing and strategic area for the Group and a market-leading business area. You would become part of a positive, encouraging and pragmatic legal team, reporting directly to the Head of Legal of SAML. As Lloyds Banking Group delivers its new Accelerate 2030 strategy, L&S has an important role to play in helping the business grow safely and sustainably, maintaining a strong people-centred culture and delivering better client outcomes through simplification, technology and innovation. If you're searching for a great opportunity to continue building your knowledge and to develop your career, you can achieve these goals in this role. What you'll be doing: Providing high-quality, pragmatic legal advice on a broad range of securitisation transactions, supporting the business from initial structuring discussions through to execution and post-closing activities. Advising on transactions across a range of asset classes, including residential mortgages, credit cards, auto loans and trade receivables, helping the business identify and manage legal and regulatory risks. Negotiating complex transaction documentation, working closely with internal stakeholders, external counsel, issuers and other market participants. Supporting the development and delivery of innovative funding and capital markets solutions, ensuring legal advice is aligned to commercial objectives and client outcomes. Building trusted relationships with colleagues across Global Markets, Risk, Compliance and Legal & Secretariat, acting as a valued adviser on strategic and day-to-day matters. Monitoring legal and regulatory developments affecting securitisation and debt capital markets products, providing clear guidance on potential impacts to the business. Contributing to wider Legal & Secretariat initiatives that enhance legal risk management, operational efficiency, knowledge sharing and colleague development. We're on an exciting journey to transform our Group and the way we're shaping finance for good. We're focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. What we're looking for: You must be legally qualified and hold a current practising certificate in a relevant jurisdiction. Your post qualification experience, whether gained in private practice or in a mixture of private practice and inhouse, will have given you a good understanding of the legal and regulatory framework and market practices applying to securitisation transactions. If that is not quite the case, but you have proven legal expertise in finance and/or capital markets, clearly transferable skills, and are serious about your development, we would still be pleased to consider your application. In addition to this: A clear understanding of and experience providing legal advice on securitisations and be confident analysing and discussing deal structures and documentation for these transactions. A curious and growth mindset to learn about a broader range of debt capital markets products and the business itself. Ability to provide sound and commercial legal advice and to identify and manage legal risk. Able to work well both as an individual and in groups, with the backing of a friendly team who will help you develop your skills and knowledge. Excellent communication skills, be great at building trust and influencing others, and want to grow internal and external networks to help achieve more together. Able to appreciate the chance to come up with innovative ideas, find opportunities, challenge where appropriate and build consensus. Relish the opportunities to develop yourself and upskill in areas which impact this business, including in matters of ESG, Data, Tech Advances and Digitalisation, as well as the other legal and regulatory issues which impact UK banks, from ring-fencing regulations to cross-border considerations. Keen to support wider L&S and business initiatives aligned to the Group's Accelerate 2030 strategy, including work that improves connectivity, efficiency and the quality of legal risk management. We'll support your growth with continuous training and development opportunities, regular feedback and career conversations to help you fulfil your career potential, whatever your aspirations may be. This is a place for you Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. • A generous pension contribution of up to 15%, • An annual performance-related bonus, • Share schemes including free shares, • Benefits you can adapt to your lifestyle, such as discounted shopping, • 30 days' holiday, with bank holidays on top, • A range of wellbeing initiatives and generous parental leave policies, • We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns., • And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme., • We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes: Like what you hear? Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP). #J-18808-Ljbffr

Location: 3 Glass Wharf, Bristol BS2 0EL, UK; 6 Central Square, Cardiff CF10 1EP, UK; 1 Sibbald Walk, Edinburgh EH8 8FT, UK; New Bailey St, Salford M3 5AX, UK; Telford Plaza, Lawn Central, Overdale, Telford TF3 4NT, UK; Teville Gate House, Teville Rd, Worthing BN11 1TY, UK; London Borough of Newham; Reading; London Borough of CroydonSalary: 58,541 - 72,711 per yearEmployment: FlexibleCategory: ITPosted: 2026-09-03Valid to: 2026-09-24Employer: HM Revenue and CustomsJob summaryDiscover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it’s really like to work at HMRC.Visit our YouTube channel to watch the full series and come and discover your potential.Are you ready to help deliver transformative projects and drive strategic decisions with your analytical expertise? Do you have the vision to identify growth opportunities and the skills to make them a reality in a dynamic, fast-paced environment? If so, this role could be for you! At HMRC we are committed to creating a great place to work for all our colleagues; an inclusive and respectful environment that reflects the diversity of the society we serve. We want to maximise the potential of everyone who chooses to work for us, and we offer a range of flexible working patterns and support to make a fulfilling career at HMRC accessible to you. Diverse perspectives and experiences are critical to our success, and we welcome applications from all people from all backgrounds with the experience and skills needed to perform this role. HMRC is building a modern, digital tax administration and runs the biggest digital operation in Government, providing digital services for 45 million individuals and 4.9 million business customers. Our digital programme is multi-award winning and the envy of other government organisations. This is an exciting time to be involved in QAT Analysis work which drives and delivers change to the Borders and Trade (B&T) business area.Job descriptionHere in Chief Data and Information Office (CDIO) we have a unique view of the information technology infrastructure across borders and trade services which makes us a key player in helping projects and programmes impact, assess and deliver improvements. The Borders and Trade Delivery Group are responsible for the end-to-end service management and development of over 140 separate services from the generation of Trade Statistics to the administration of Customs and Excise duties. This is a superb opportunity to join HMRC’s IT function Chief Digital Information Office (CDIO) which sets the technology direction for HMRC and delivers the high-level design for all IT solutions across the Organisation. CDIO is responsible for building and running HMRC IT services along with providing IT change and operational support. As a Lead QAT Analyst in HMRC's CDIO Borders and Trade Delivery Group you can be part of our mission to transform the UK's Borders & Trade landscape. You will play a vital role in ensuring the seamless functioning of our innovative customs systems, contributing to the efficient administration of trade statistics, customs duties, and excise duties. A lead QAT analyst sets the strategy for test analysis, establishing standards and methods. They are accountable and responsible for activities at high risk. At this role level, you will: Take a strategic view of quality assurance and testing, balancing business objectives with operational delivery needs.Lead and manage teams, resources, and priorities to ensure successful delivery outcomes.Coach, mentor, and develop team members, supporting capability growth and professional development.Lead, manage and deliver quality assurance and testing activities across multiple products, projects, or programmes.Lead the QAT practise, focusing on complex problem solving and influencing senior team members. Act as a recognised subject matter expert in one or more testing disciplines, providing technical leadership and guidance.Provide expert advice and assurance to project teams and stakeholders on quality risks, testing approaches, and release readiness.Also, as a Lead QAT Analyst at HMRC, you’ll define and lead on how the testing will work and advise on the organisation wide technical test approach. You are responsible for selecting appropriate tools and techniques to evaluate user experience and for functional and non-functional testing of systems, products, services or devices. Checking operational systems, products, services, or devices for changes in usability and accessibility needs. You will validate that security, usability and accessibility requirements have been met. You will interpret and present results of evaluations, prioritise issues and report on remedial actions. Collate input for future user research. You’ll help other teams on an ad-hoc basis. In your role with us, you’ll be part of a diverse and empowered team, and helped to continue your development as a respected member of the technology industry. A CDIO B&T Lead QAT Analyst is responsible for test improvement and optimisation, manage test capabilities and resources, and manage internal Test Managers and Test Analysts and work with other teams and external resources including contingent labour and supplier teams for Test delivery of Borders & Trade projects. As part of Test Guild, you will provide comprehensive testing support for development of new and existing systems across multiple platforms and locations and live services, updates, improvements. Your role will involve managing comprehensive testing activities, collaborating with cross-functional teams, and leading the QA practice, focusing on complex problem solving and influencing team members and stakeholders.Person specificationKey Responsibilities: As Lead QAT Analyst, you will be expected to: Lead, manage and deliver quality assurance and testing activities across multiple products, projects, or programmes.Define and implement testing strategies, standards, and best practices to ensure a consistent and effective approach to quality assurance across products and services.Act as a recognised subject matter expert in one or more testing disciplines, providing expert technical advice and guidance to project teams and stakeholders.Lead, manage, coach, and mentor staff, supporting capability development and fostering a high-performing testing community.Evaluate and promote appropriate testing tools, techniques, and approaches to support both functional and non-functional testing activities.Analyse, interpret, and communicate test outcomes and quality metrics, ensuring risks, issues, and recommendations are clearly understood by stakeholders.Champion continuous improvement, automation, and quality engineering practices, and the adoption of modern testing approaches across delivery teams.Main Core Duties: At this role level, you will: Lead the planning, coordination, and delivery of quality assurance and testing activities across multiple products, projects, and programmes.Define and continuously improve testing strategies, standards, and quality engineering practices, ensuring consistency, standardisation, and alignment with Test Guild processes.Drive the implementation and adoption of test automation, and CI/CD practices, ensuring quality is embedded throughout the software development lifecycle.Evaluate, select, and promote appropriate testing tools and frameworks to support functional and non-functional testing.Analyse and communicate test outcomes, quality metrics, risks, and issues, providing assurance and recommendations on release readiness.Manage, coach, and mentor staff, supporting capability development and building high-performing teams.Build effective relationships with delivery teams, stakeholders, and supplier teams to ensure successful delivery and continuous improvement of quality outcomes.Essential Criteria The successful candidate will need to demonstrate practical knowledge and experience in the following: Experience leading technical / product teams across a portfolio of projects within Agile delivery environments, driving continuous improvement of services, processes, and procedures, and supporting delivery using cloud-based and modern technologies.Experience across the full Software Development Lifecycle (SDLC), including the development and implementation of test strategies, test approaches, and quality frameworks. Experience managing, and developing teams, including coaching and mentoring staff. Experience with test automation, testing tools, and CI/CD practices, including integrating automated testing into delivery pipelines. Experience establishing quality metrics and reporting frameworks, supporting governance activities, monitoring delivery risks, and providing assurance insights to stakeholders.Experience influencing stakeholders and multidisciplinary teams to drive quality outcomes and continuous improvement. Desirable CriteriaIdeally, the successful candidate will also demonstrate knowledge and experience in the following: Hands-on experience using a range of testing, test management, and collaboration tools, such as Zephyr, Jira, Selenium, SoapUI, JMeter, Cucumber, and Confluence. Experience of non-functional testing such as performance, security, resilience, accessibility, operational, or usability testing.Experience of implementing and maintaining test automation frameworks and continuous testing practices within Agile and DevOps environments.Experience applying Release and Configuration Management practices, including the use of version control systems such as Git. Experience defining and embedding QAT standards, governance, and best practices across multiple teams or programme or communities of practise.A relevant software testing qualification e.g. ISEB/ISTQB (or equivalent).Additional Security InformationPlease note candidates must have, or be willing to obtain SC level security clearance.Further Location InformationPlease ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a ‘Further Location Preferences (optional)’ field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application.Office ClosuresIf your location preference is for the following site, it’s important to note that this is not long-term site for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time.For more information on where you might be working, review this information on our locations (opens in a new window)This site is:Telford Plaza, Telford - moving to Parkside Court, TelfordYou will be given more information about what this means at the job offer stage.BenefitsAlongside your salary of 58,541, HM Revenue and Customs contributes 16,959 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.Pension - We make contributions to our colleagues’ Alpha pension equal to at least 28.97% of their salary.Family friendly policies.Personal support.Coaching and development.To find out more about HMRC benefits and find out what it’s really like to work for HMRChear from our insiders or visitThinking of joining the Civil ServiceThings you need to knowArtificial intelligenceArtificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.Selection process detailsHow to ApplyAs part of the application process, you will be asked to provide the following:A name-blind CV including your job history, previous skills and experiences.A 750-word Personal Statement which should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the Essential Criteria and Person Specification as outlined in the advert. Please evidence any Desirable Criteria where applicable (up to 250 words max). This is not essential for the role but may be considered by the vacancy holder where candidates have the same score at interview.Further details around what this will entail are listed on the application form.SiftIn the event of a large number of applications being received, an initial sift may be held on your CV.At full sift your CV and your Personal Statement will be assessed, with the successful candidates being invited to interview.We may also raise the score required at any stage of the process if we receive a high number of applications.Interview During the panel interview, you will be asked Experience based questions to assess how your skills, knowledge and experience align with the requirements of the role.Interviews will take place virtually via video link.Sift and interview dates to be confirmed.EligibilityPlease take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: unitybusinessservicesrecruitmentresults@hmrc.gov.uk – Use the subject line to insert appropriate wording for example – ‘Please re-open my application – [insert vacancy ref] & vacancy closing date [insert date]’.To check that you are eligible to apply for this role, please review the eligibility information before submitting your application.Exceptionally, candidates who are not successful at this grade may be considered for appointment to similar roles at a lower grade where the eligibility criteria are met. If this applies, we will contact you directly.Sponsorship We have assessed this role against both Home Office and HMRC criteria and we are unable to offer sponsorship for a Skilled Worker Visa. This means the vacancy is not open to applicants who require visa sponsorship.The HMRC app can help you with your applicationThe HMRC app can provide you with your past 5 years' employment history, making the process of filling in your application quicker and easier.If successful in your application, you will need your National Insurance number for the onboarding process.Download the HMRC app now and save your National Insurance number to your digital phone wallet.How to download the HMRC app and sign up for an account Download the free HMRC app from the App Store or Google Play store. If you have an HMRC online account already, sign straight in using your ID and password. If not, you can prove your identity by answering some questions or providing your photo ID.You’ll then be able to access the app quickly and easily by signing in using a 6-digit PIN, your fingerprint, or facial recognition.You can find guidance for technical issues on GOV.UK: Technical support with HMRC online services.Reserve ListA reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles – if this applies to you, we’ll let you know via your Civil Service Jobs account.Merit List After interview, a single merit list will be created, and you will only be considered for posts in locations you have expressed a preference for. Appointments will be made in strict merit order in line with the set number of roles in each location.Criminal Record CheckApplications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.Hybrid working at HMRCHMRC is an office-based organisation, and colleagues are expected to spend 60% of their working time in the office. Our offices provide opportunity for interaction, collaboration which aids learning and development and a sense of community. Where the role allows it, and where the home environment is suitable, colleagues can work from home for up to 2 days a week, averaged over a calendar month (or a proportionate amount of time for colleagues who work less than full time). Reasonable AdjustmentsWe want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.If you need a change to be made so that you can make your application, you should: Contact the UBS Recruitment team via unitybusinessservicesrecruitmentresults@hmrc.gov.uk as soon as possible before the closing date to discuss your needs.Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.Technical SupportIf you are experiencing problems that cannot be resolved by our ‘help’ section, then technical support is available. You will receive a reply in 2 working days.Additional Security InformationPlease note in addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Security Check (SC) clearance level for this vacancy. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for SC is 5 years UK residency prior to your vetting application. If you have any questions about this residency requirement, please speak to the vacancy holder for this post. From 1 April 2026, applicants will be required to meet updated nationality and residency requirements so that National Security Vetting (NSV) checks can be conducted. If this affects you, we will give you more information at the appropriate time.Important information for existing HMRC contractual homeworkersThis role may be suitable for existing HMRC employees who are contractual homeworkers. Occasional attendance to the office will be required where there is a business need. Please consider the advertised office locations for this role when applying and only select locations from the ‘location preferences’ section that you can travel to.Terms and Conditions Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations (opens in a new window).The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process. Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.Questions relating to an individual application must be emailed as detailed later in this advert.Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.New entrants will join on the minimum of the pay band.Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract.If you experience accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.For more Information for people applying for, or thinking of applying for, roles at HM Revenue and Customs, please see link: Working for HMRC: information for applicants - GOV.UK.Feedback will only be provided if you attend an interview or assessment.SecuritySuccessful candidates must undergo a standard (or equivalent) criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.Nationality requirementsThis job is broadly open to the following groups:UK nationalsnationals of the Republic of Irelandnationals of Commonwealth countries who have the right to work in the UKnationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil ServiceFurther information on nationality requirements (opens in a new window)Working for the Civil ServiceThe Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.Diversity and InclusionThe Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil

Location: 3 Glass Wharf, Bristol BS2 0EL, UK; 6 Central Square, Cardiff CF10 1EP, UK; Wellington Pl, Leeds LS1, UK; Newcastle upon Tyne; Salford; Telford Plaza, Lawn Central, Overdale, Telford TF3 4NT, UK; London Borough of Newham; Reading; United KingdomSalary: 58,541 - 72,711 per yearEmployment: FlexibleCategory: SecurityPosted: 2026-09-02Valid to: 2026-09-23Employer: HM Revenue and CustomsJob summaryDiscover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it’s really like to work at HMRC.Visit our YouTube channel to watch the full series and come and discover your potential.Our team is rapidly growing as we invest in new technologies and capabilities, and we are in search of enthusiastic individuals who can help us in achieving our mission. We are continually improving the service we give to our customers and, in line with this, we are creating a new response and management team within the HMRC Fraud Prevention Centre. The Fraud Prevention Centre (FPC) is a strategic capability within HMRC Security, designed to safeguard customers and the organisation against identity-related fraud and emerging threats. Its mission is built on three interconnected pillars: Protection, Detection, and Response, all underpinned by advanced threat intelligence and customer support. The Centre operates across multiple functional areas, including Proactive Protection, Customer Support & Response, and Strategy & Advisory, to deliver a holistic approach to fraud prevention.Job descriptionThe Identity Fraud Advisory, Assurance and Risk Lead will lead the Fraud Prevention Centre’s identity fraud advisory, assurance, and risk assessment services through a small specialist SO team. The role ensures HMRC projects, programmes and live services understand relevant fraud design requirements and proactively embed them into service design, delivery, and operational practice from the outset. Through the FPC Service Clinic, Guardrails and Keyholder Co-ordination, and Identity Fraud Risk Assessment services, the postholder will help identify identity fraud risks earlier, clarify control expectations, strengthen evidence for design choices, and improve protection against preventable loss and harm.The postholder will lead complex business engagement, marshal identity fraud subject matter expertise, support the Security Front Door process, and provide coordinated advice, challenge, insight and senior reporting to help projects and services understand their control obligations, embed fraud protection in practice, reduce identity fraud risk, protect public money, strengthen service resilience and maintain public trust.The successful candidate will be an experienced leader who can operate across advisory, assurance, governance, risk, and delivery environments. They will be able to lead through others, build credibility with senior stakeholders, marshal subject matter expertise and translate complex fraud, risk, security and control concepts into clear business advice, practical products, tools and senior-level reporting that help projects and services understand, adopt and evidence fraud design requirements.Person specificationStrategic LeadershipLead the delivery and continuous improvement of the Fraud Prevention Centre’s identity fraud advisory, assurance, and risk assessment services, ensuring they help projects and services understand control expectations, make informed design choices, and apply fraud protection requirements consistently across the service lifecycle.Set the direction for the FPC Service Clinic, Identity Fraud Guardrails and Keyholder Co-ordination, and Identity Fraud Risk Assessment services so they operate as coherent, evidence-led, and customer-focused functions that drive early awareness, adoption, and ownership of fraud protection controls.Use insight from demand, risk assessments, and stakeholder engagement to shape future priorities, capability development, and continuous improvement.Ensure the services deliver visible outcomes, including improved risk ownership, clearer control decisions, stronger evidence for assurance, better prioritisation of identity fraud prevention activity and greater confidence that fraud protection is embedded in practice.Identity Fraud Prevention Service ClinicLead the Identity Fraud Prevention Service Clinic as a structured advisory and assurance forum for service owners, programmes and change teams.Marshal input from FPC, RIS, FIS, OE, R&RM, and other specialists to provide joined-up fraud protection guidance, constructive challenge, and evidence-led recommendations.Use the Service Clinic to provide early, practical support to projects and service owners so fraud risks, fraud protection control expectations and design implications are understood before key delivery decisions are made.Ensure clinic outputs result in clear actions, practical recommendations and documented decisions that help service owners meet fraud design requirements and reduce avoidable rework later in delivery.Guardrails and Keyholder Co-ordinationLead assurance over the application of identity fraud guardrails, standards and fraud protection controls across the service and project lifecycle, ensuring they are translated into practical requirements that projects and services can apply, evidence and maintain in day-to-day delivery.Maintain visibility of identity fraud protection guardrails, keyholder decisions, exceptions, and their application across HMRC.Promote consistency, accountability, and risk-based decision-making through engagement with design authorities, governance forums, business cases and change initiatives.Ensure guardrail activity leads to transparent, consistent, and auditable decisions, with control requirements, exceptions, residual risks and required mitigations clearly recorded and escalated where appropriate.Identity Fraud Risk AssessmentLead delivery of Identity Fraud Risk Assessments across HMRC services, processes and change activity, helping projects and services identify control gaps and agree proportionate mitigations.Develop and refine current and future IFRA methodology, tooling and supporting materials, promoting their use and value with service owners, programmes, and relevant stakeholders.Work with R&RM programme leads, service owners and other identity fraud stakeholders to inform decisions on proportionate controls and mitigations, aligned with TRCF, wider risk approaches and the R&RM Value stage activity.Use IFRA findings to provide senior insight and evidence on risk, control effectiveness, emerging themes and areas for future intervention, review, prioritisation, and investment, including in support of the wider R&RM programme and Value stage.Ensure risk assessment outputs provide clear conclusions, prioritised recommendations, and evidence that support investment, remediation, future control design, and practical embedding of fraud protection in operational practice.Stakeholder Engagement and GovernancePersonally lead engagement with senior business stakeholders, service owners, programmes, and specialist teams to build awareness and understanding of fraud prevention expectations, shape demand, coordinate subject matter expertise and ensure fraud protection requirements are understood early and owned by the right business areas.Support the Security Front Door process by identifying identity fraud prevention considerations, clarifying fraud protection control expectations, routing demand to the right expertise and coordinating advice with wider security and fraud activity.Represent FPC at relevant governance forums and provide clear briefings, recommendations, management information and senior reporting to support decision-making, accountability, and wider R&RM programme priorities.Ensure stakeholder engagement results in well-understood demand, agreed ownership, timely advice and decisions that are visible through appropriate governance and reporting routes, with projects and services clear on what they need to embed and evidence.Leadership of the SO Team and Continuous ImprovementProvide leadership, coaching and direction to a small specialist SO team, setting clear priorities and ensuring high-quality delivery.Lead the development of guidance, playbooks, templates, checklists, and tools that make it easier for project and service owners to understand fraud design requirements and build them into design, delivery, and live operation.Build organisational capability and foster a culture of collaboration, continuous improvement, constructive challenge, and evidence-based decision making.Ensure the team delivers consistent, high-quality outputs that are reusable, evidence-based and aligned to agreed priorities, service standards, and continuous improvement objectives.Essential CriteriaExperience of leading advisory, assurance, risk management, or control-related services in a complex organisational environment.Ability to lead delivery through others, marshalling subject matter expertise and coordinating input from multiple specialist functions.Strong stakeholder engagement and influencing skills, including experience of leading complex or senior engagements, understanding business needs and securing ownership for agreed fraud protection requirements.Experience of applying standards, frameworks, guardrails, controls, or assurance approaches to support risk-based decision making.Strong understanding of risk management principles, including the ability to assess risks, identify control gaps and recommend proportionate mitigations.Excellent communication skills, including the ability to provide constructive challenge, evidence-led recommendations, practical guidance and senior reporting that help projects and services understand, adopt, and evidence fraud design requirements.To already hold, or be willing to achieve CISMP.Desirable CriteriaExperience of operating an advisory, clinic, front-door, or triage-style service model.Experience of fraud prevention, identity fraud, fraud risk management, security, identity verification or identity and access management.Knowledge of service design, project delivery, business case development, change governance or guardrails.Knowledge of HMRC’s Tax Risk Control Framework or comparable enterprise risk/control frameworks.Additional Security InformationThe successful candidate may be required to apply for Developed Vetting (DV) clearance level once in post but must already hold or be willing to obtain Security Check (SC) clearance level before starting the role.Further Location InformationPlease ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a ‘Further Location Preferences (optional)’ field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application.Office closuresFor more information on where you might be working, review this information on our locations.If your location preference is for one of the following sites, it’s important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time.These sites are:Benton Park View, Newcastle - moving to Pilgrims Quarter, NewcastleTelford Plaza, Telford - moving to Parkside Court, TelfordTrinity Bridge House, Salford - moving to an alternative office in Manchester/ SalfordYou will be given more information about what this means at the job offer stage. Leeds Locations Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC’s Moves Adjustment Payment guidance.BenefitsAlongside your salary of 58,541, HM Revenue and Customs contributes 16,959 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.Pension - We make contributions to our colleagues’ Alpha pension equal to at least 28.97% of their salary.Family friendly policies.Personal support.Coaching and development.To find out more about HMRC benefits and find out what it’s really like to work for HMRChear from our insiders or visitThinking of joining the Civil ServiceThings you need to knowArtificial intelligenceArtificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.Selection process detailsThis vacancy is using Success Profiles (opens in a new window), and will assess your Strengths and Experience.How to ApplyAs part of the application process, you will be asked to provide the following: A name-blind CV to provide last 3 job roles with 100 words per role detailing skills, experience, relevant qualifications and key achievements. A 750-word Personal Statement. Your Personal Statement should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the essential criteria and person specification outlined in the advert.Please complete a separate statement (Max 250 words) for the Desirable Criteria where applicable. This is not essential for the role but may be considered by the vacancy-holder where candidates have the same scores at interview.Further details around what this will entail are listed on the application form.SiftIn the event of a large number of applications being received, an initial sift may be held on your CV.At full sift your CV, and your Personal Statement, will be assessed, with the successful candidates being invited to interview.We may also raise the score required at any stage of the process if we receive a high number of applications.InterviewDuring the panel interview, your Experience will be assessed, and you will be asked strength-based questions to also explore what you enjoy and your motivations relevant to the job role.This is an example of a strengths-based question:“It is often said that the customer's needs should come first. To what extent do you agree or disagree with this statement?”There is no expectation or requirement for you to prepare for the strengths-based questions in advance of the interview, though you may find it helpful to spend some time reflecting on what you enjoy doing and what you do well.Interviews will take place via video link. Sift and interview dates to be confirmed. Please note that circumstances may arise that require the planned interview format to change. We will endeavour to provide you with as much notice of any change as possible.EligibilityPlease take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: unitybusinessservicesrecruitmentresults@hmrc.gov.uk – Use the subject line to insert appropriate wording for example – ‘Please re-open my application – [insert vacancy ref] & vacancy closing date [insert date]’.To check that you are eligible to apply for this role, please review the eligibility information before submitting your application.Exceptionally, candidates who are not successful at this grade may be considered for appointment to similar roles at a lower grade where the eligibility criteria are met. If this applies, we will contact you directly.SponsorshipWe have assessed this role against both Home Office and HMRC criteria and we are unable to offer sponsorship for a Skilled Worker Visa. This means the vacancy is not open to applicants who require visa sponsorship.The HMRC app can help you with your applicationThe HMRC app can provide you with your past 5 years' employment history, making the process of filling in your application quicker and easier.If successful in your application, you will need your National Insurance number for the onboarding process.Download the HMRC app now and save your National Insurance number to your digital phone wallet.How to download the HMRC app and sign up for an account Download the free HMRC app from the App Store or Google Play store. If you have an HMRC online account already, sign straight in using your ID and password. If not, you can prove your identity by answering some questions or providing your photo ID.You’ll then be able to access the app quickly and easily by signing in using a 6-digit PIN, your fingerprint, or facial recognition.You can find guidance for technical issues on GOV.UK: Technical support with HMRC online services.Reserve ListA reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles – if this applies to you, we’ll let you know via your Civil Service Jobs account.Merit ListAfter interview, a single merit list will be created, and you will only be considered for posts in locations you have expressed a preference for. Appointments will be made in strict merit order in line with the set number of roles in each location.Criminal Record CheckApplications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.Hybrid working at HMRCHMRC is an office-based organisation, and colleagues are expected to spend 60% of their working time in the office. Our offices provide opportunity for interaction, collaboration which aids learning and development and a sense of community. Where the role allows it, and where the home environment is suitable, colleagues can work from home for up to 2 days a week, averaged over a calendar month (or a proportionate amount of time for colleagues who work less than full time).Reasonable AdjustmentsWe want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.If you need a change to be made so that you can make your application, you should: Contact the UBS Recruitment team via unitybusinessservicesrecruitmentresults@hmrc.gov.uk as soon as possible before the closing date to discuss your needs. Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.Technical SupportIf you are experiencing problems that cannot be resolved by our ‘help’ section, then technical support is available. You will receive a reply in 2 working days.Additional Security InformationPlease note: in addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Security Check (SC) clearance level for this vacancy. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for SC is 5 years UK residency prior to your vetting application. If you have any questions about this residency requirement, please speak to the vacancy holder for this post. From 1 April 2026, applicants will be required to meet updated nationality and residency requirements so that National Security Vetting (NSV) checks can be conducted. If this affects you, we will give you more information at the appropriate time.Important information for existing HMRC contractual homeworkersPlease note that this role is unsuitable for contractual homeworkers due to the nature and/or requirements of the role.Terms and Conditions Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations.The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process. Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.Questions relating to an individual application must be emailed as detailed later in this advert.Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.New entrants will join on the minimum of the pay band.Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract.If you experience accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section. For more Information for people applying for, or thinking of applying for, roles at HM Revenue and Customs, please see link: Working for HMRC: information for applicants - GOV.UK.Feedback will only be provided if you attend an interview or assessment.SecuritySuccessful candidates must undergo a standard (or equivalent) criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.Nationality requirementsOpen to UK nationals only.Working for the Civil ServiceThe Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service a

Location: Bristol; Leeds; Liverpool; Manchester; Newcastle upon Tyne; Nottingham; Telford; Worthing; Stratford-upon-Avon; Reading; Cardiff; Edinburgh; United KingdomSalary: 45,544 - 55,157 per yearEmployment: FlexibleCategory: ITPosted: 2026-09-08Valid to: 2026-09-22Employer: HM Revenue and CustomsJob summaryDiscover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it’s really like to work at HMRC.Visit our YouTube channel to watch the full series and come and discover your potential.Are you ready to help deliver transformative projects and drive strategic decisions with your analytical expertise?Do you have the vision to identify growth opportunities and the skills to make them a reality in a dynamic, fast-paced environment?If so, this role could be for you!At HMRC we are committed to creating a great place to work for all our colleagues; an inclusive and respectful environment that reflects the diversity of the society we serve.We want to maximise the potential of everyone who chooses to work for us, and we offer a range of flexible working patterns and support to make a fulfilling career at HMRC accessible to you.Diverse perspectives and experiences are critical to our success, and we welcome applications from all people from all backgrounds with the experience and skills needed to perform this role.HMRC is building a modern, digital tax administration and runs the biggest digital operation in Government, providing digital services for 45 million individuals and 4.9 million business customers. Our digital programme is multi-award winning and the envy of other government organisations.If so, continue reading to find out more about this fantastic opportunity to join HMRC - one of the largest and most dynamic IT infrastructures in Europe, and we are now one of the most digitally advanced tax authorities in the world.For those who are up to the challenge, we offer unique and unparalleled opportunities to work with some of the newest technologies and make a real, lasting difference.Job descriptionThe IT Operations profession is made up of professionals, paramount to our digital services. Our vision for the future is to attract people to work and progress in a fast paced, exciting environment whilst ensuring consistency in your training and upskilling.We are working to have clear career pathways and succession planning, to enable people to see our area as a long-term career with prospects and development opportunities for all roles.We encourage people to interact and fully understand their role and responsibilities in your own area and wider areas to encourage development and knowledge sharing.Here in Chief Data and Information Office (CDIO) we have a unique view of the information technology infrastructure across borders and trade services which makes us a key player in helping projects and programmes impact, assess and deliver improvements.The Borders and Trade Delivery Group are responsible for the end-to-end service management and development of over 140 separate services from the generation of Trade Statistics to the administration of Customs and Excise duties.This is a superb opportunity to join HMRC’s IT function Chief Digital Information Office (CDIO) which sets the technology direction for HMRC and delivers the high-level design for all IT solutions across the Organisation. CDIO is responsible for building and running HMRC IT services along with providing IT change and operational support.An Application Operations Engineer (Database Technical Lead) maintains services and is responsible for conducting user and security administration.They are responsible for development/maintenance and tuning of the department's databases ensuring availability of the department's data and preventing data loss/providing data recovery in event of disaster.Person specificationAs Application Operations Engineer (Database Technical Lead), you will be expected to:Maintaining departmental databases ensuring availability, ensuring no data loss, administering access, monitoring and improving performance, ensuring backup and recovery is maintained, providing data extracts and meeting business data exploitation requests.Maintaining database security and data integrity.Incident fix and prevention.Delivering change and project deliverables in and out of core hours.Supporting development and test users with test databases and test data.Performing 24/7/365 support for priority 1/2 databases incident resolution.Main Core Duties:Database design and administration using Oracle databases as well as databases on other relational database technologies.Extensive experience of relational database design and administration, scripting for database utilities and environments.Monitor databases and be accountable for database batch processes.In some organisations, carry out the duties of an end user computing engineer, such as fixing technical problems, maintaining hardware, and liaising with the problem or incident manager.Specific Responsibilities are likely to include:The installation, configuration, upgrade, administration, monitoring, and maintenance of databases. Providing support for operational databases in production use and for internal or interim purposes such as iterative developments and testing. Improving the performance of databases and the tools and processes for database administration (including automation).Using database management system software and tools to collect agreed performance statistics. Carrying out agreed database maintenance and administration tasks.Using database management system software and tools, and knowledge of logical database schemata, to investigate problems and collect performance statistics and create reports.Carrying out routine configuration, installation, and reconfiguration of database and related products. Developing and configuring tools to enable automation of database administration tasks. Identifying problems and issues and recommending corrective actions.Developing, maintaining and continuous review and improvement of procedures and documentation for databases.Identifying, evaluating, and managing the adoption of appropriate database administration tools and processes, including automation.Taking a lead on the setting of standards for definition, security and integrity of database objects and responsibility for ensuring conformance to those standards.Managing database configuration including installing and upgrading software and maintaining relevant documentation.Monitoring database activity and resource usage.Optimising database performance and planning for forecast resource needs.Taking a proactive lead on support and development activities leading small teams of DBA’s efforts on project and support work including line management of a small team and assuming responsibility for directing delivery and support work.Mentoring and supporting less experienced team members and sharing technical knowledge and best practice.There may be a requirement to line manage a small team of DBAs.This role is expected to contribute to the 24/7 cover for Live service operation. Depending on the candidate’s skills and knowledge there will be the potential for the individual to be asked to undertake on call support as part of a team rota with immediate effect. However, HMRC would anticipate individuals new to the role and Department requiring significant time to become productive in an on-call capacity and would anticipate that acclimatization taking up to 12 months. On completion of 12 months in post, or upon the demonstration of sufficient capability, the role would be expected to then help provide 24/7 cover as part of a team on-call Rota.It is expected that the successful applicant, once suitable to do so, may be required to be on call for which there is the appropriate additional remuneration of Annual Attendance Allowance (AAA), on call monies and call outs.Essential CriteriaThe successful candidate will need to demonstrate strong practical knowledge and extensive experience in the following key disciplines:Database administration using Oracle databases.Database design.Good understanding of backup and recovery strategies.Good written and verbal communication skills.Strong analytical skills.Desirable CriteriaIdeally, the successful candidate will have experience in the use of some or all of the following:Database technologies including MySQL, MS SQL, Azure SQL.Familiarity with and experience working on Windows, Unix and Linux operating systems.Some experience of programming in one of the following languages – Unix/Linux shell scripting, SQL.Experience working on traditional on-prem and cloud-based databases in AWS/Azure.Leadership and mentoring experience.Further Location InformationPlease ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a ‘Further Location Preferences (optional)’ field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application.Office closuresFor more information on where you might be working, review this information on our locations.If your location preference is for one of the following sites, it’s important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time.These sites are:Benton Park View, Newcastle - moving to Pilgrims Quarter, NewcastleTelford Plaza, Telford - moving to Parkside Court, TelfordYou will be given more information about what this means at the job offer stage.Leeds LocationMoves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC’s Moves Adjustment Payment guidance.BenefitsAlongside your salary of 45,544, HM Revenue and Customs contributes 13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.Pension - We make contributions to our colleagues’ Alpha pension equal to at least 28.97% of their salary.Family friendly policies.Personal support.Coaching and development.To find out more about HMRC benefits and find out what it’s really like to work for HMRChear from our insiders or visitThinking of joining the Civil ServiceThings you need to knowArtificial intelligenceArtificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.Selection process detailsHow to ApplyAs part of the application process, you will be asked to provide the following:A name-blind CV including your job history and previous experiences.A 750-word Personal Statement. Your Personal Statement should be used to describe how your skills and experience would be suitable for the advertised role, and how they meet the essential criteria outlined in the advert.Please evidence any Desirable Criteria where applicable, up to 250 words max. This is not essential for the role but may be considered by the vacancy holder where candidates have the same score at interview.Further details around what this will entail are listed on the application form.SiftIn the event of a large number of applications being received, an initial sift may be held on the CV.At full sift your CV and your Personal Statement will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications.InterviewDuring the panel interview, your experience will be assessed to explore in detail what you are capable of.Interviews will take place via video link. Sift and interview dates to be confirmed. Please note that circumstances may arise that require the planned interview format to change. We will endeavour to provide you with as much notice of any change as possible.EligibilityPlease take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: unitybusinessservicesrecruitmentresults@hmrc.gov.uk – Use the subject line to insert appropriate wording for example – ‘Please re-open my application – [insert vacancy ref] & vacancy closing date [insert date]’.To check that you are eligible to apply for this role, please review the eligibility information before submitting your application.Exceptionally, candidates who are not successful at this grade may be considered for appointment to similar roles at a lower grade where the eligibility criteria are met. If this applies, we will contact you directly.Sponsorship We have assessed this role against both Home Office and HMRC criteria and we are unable to offer sponsorship for a Skilled Worker Visa. This means the vacancy is not open to applicants who require visa sponsorship.The HMRC app can help you with your applicationThe HMRC app can provide you with your past 5 years' employment history, making the process of filling in your application quicker and easier.If successful in your application, you will need your National Insurance number for the onboarding process.Download the HMRC app now and save your National Insurance number to your digital phone wallet.How to download the HMRC app and sign up for an account Download the free HMRC app from the App Store or Google Play store. If you have an HMRC online account already, sign straight in using your ID and password. If not, you can prove your identity by answering some questions or providing your photo ID.You’ll then be able to access the app quickly and easily by signing in using a 6-digit PIN, your fingerprint, or facial recognition.You can find guidance for technical issues on GOV.UK: Technical support with HMRC online services.Reserve ListA reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles – if this applies to you, we’ll let you know via your Civil Service Jobs account.Merit List After interview, a single merit list will be created, and appointments will be made in strict merit order until the set demand is filled. If successful, you will be informed when we reach your position on the merit list.Criminal Record CheckApplications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.Hybrid working at HMRCHMRC is an office-based organisation, and colleagues are expected to spend 60% of their working time in the office. Our offices provide opportunity for interaction, collaboration which aids learning and development and a sense of community. Where the role allows it, and where the home environment is suitable, colleagues can work from home for up to 2 days a week, averaged over a calendar month (or a proportionate amount of time for colleagues who work less than full time). Reasonable AdjustmentsWe want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.If you need a change to be made so that you can make your application, you should: Contact the UBS Recruitment team via unitybusinessservicesrecruitmentresults@hmrc.gov.uk as soon as possible before the closing date to discuss your needs.Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.Technical SupportIf you are experiencing problems that cannot be resolved by our ‘help’ section, then technical support is available. You will receive a reply in 2 working days.Additional Security InformationPlease note in addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Security Check (SC) clearance level for this vacancy. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for SC is 5 years UK residency prior to your vetting application. If you have any questions about this residency requirement, please speak to the vacancy holder for this post. From 1 April 2026, applicants will be required to meet updated nationality and residency requirements so that National Security Vetting (NSV) checks can be conducted. If this affects you, we will give you more information at the appropriate time.Important information for existing HMRC contractual homeworkersThis role may be suitable for existing HMRC employees who are contractual homeworkers. Occasional attendance to the office will be required where there is a business need. Please consider the advertised office locations for this role when applying and only select locations from the ‘location preferences’ section that you can travel to.Terms and Conditions Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations (opens in a new window).The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process. Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.Questions relating to an individual application must be emailed as detailed later in this advert.Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.New entrants will join on the minimum of the pay band.Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract.If you experience accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.For more Information for people applying for, or thinking of applying for, roles at HM Revenue and Customs, please see link: Working for HMRC: information for applicants - GOV.UK.Feedback will only be provided if you attend an interview or assessment.SecuritySuccessful candidates must undergo a standard (or equivalent) criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.Nationality requirementsThis job is broadly open to the following groups:UK nationalsnationals of the Republic of Irelandnationals of Commonwealth countries who have the right to work in the UKnationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil ServiceFurther information on nationality requirements (opens in a new window)Working for the Civil ServiceThe Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.Diversity and InclusionThe Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).Apply and further informationThis vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.Contact point for applicantsJob contact : Name : Adam FeakinsEmail : adam.feakins@hmrc.gov.ukTelephone : 03000577190Recruitment teamEmail

Location: 3 Glass Wharf, Bristol BS2 0EL, UK; 6 Central Square, Cardiff CF10 1EP, UK; 1 Sibbald Walk, Edinburgh EH8 8FT, UK; Wellington Pl, Leeds LS1, UK; Newcastle upon Tyne; Salford; London Borough of Newham; Telford Plaza, Lawn Central, Overdale, Telford TF3 4NT, UK; Reading; United KingdomSalary: 45,544 - 55,157 per yearEmployment: FlexibleCategory: ITPosted: 2026-09-11Valid to: 2026-09-25Employer: HM Revenue and CustomsJob summaryDiscover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it’s really like to work at HMRC.Visit our YouTube channel to watch the full series and come and discover your potential.The Fraud Prevention Centre (FPC) is a strategic capability within HMRC Security, designed to safeguard customers and the organisation against identity-related fraud and emerging threats. Its mission is built on three interconnected pillars: Protection, Detection, and Response, all underpinned by advanced threat intelligence and customer support. The Centre operates across multiple functional areas, including Proactive Protection, Customer Support & Response, and Strategy & Advisory, to deliver a holistic approach to fraud prevention. Our team is rapidly growing as we invest in new technologies and capabilities, and we are in search of enthusiastic individuals who can help us in achieving our mission.Job descriptionAs a Cyber Fraud Senior Analyst, you will play a key role in identifying, investigating, and mitigating identity related and cyber enabled fraud impacting HMRC services. Working within the FPC, the role blends cyber security, data analytics, and operational fraud response, combining advanced analytical techniques and threat based thinking, to protect customers and HMRC from emerging threats.A Cyber Fraud Senior Analyst is responsible for detecting, analysing, and responding to cyber enabled and identity related fraud affecting HMRC’s digital services.This role is critical in enabling HMRC to stay ahead of adversaries. You act as both a technical specialist and an operational decision maker—identifying suspicious activity, supporting investigations, guiding interventions, and improving HMRC's fraud detection capabilities.Person specificationData Analysis & Tool DevelopmentInnovate with new tools and techniques to enhance data analysis capabilities. Detect suspicious identity-related activity using methods like data mining, data matching, clustering, and outlier detection. You will also use your experience of scripting, to proactively search and discover anomalies.InvestigationInvestigate anomalies and suspicious activity, applying intelligence-led approaches to disrupt fraudulent behaviour.Case ManagementLead and advise on complex and sensitive fraud investigations. Be the escalation point for high-impact or difficult data analysis cases. InnovationSupport innovation and continuous improvement in fraud prevention techniques, leveraging automation, anomaly detection, and advanced analytics to stay ahead of evolving threats, and ensure a prompt and effective response. Team DevelopmentProvide day-to-day guidance and mentorship to junior analysts, supporting their development, guiding fraud detection techniques, and ensuring high standards of analytical rigour and teamwork across the function. Strategic Reporting & LeadershipSupport and deputise for the G7 Cyber Customer Operations Lead by producing clear, insightful reports and presentations for senior stakeholders, translating technical findings into business-relevant insights. Cross-functional CollaborationAct as the key liaison across multiple Fraud Prevention Centre and HMRC teams, contributing to planning by interpreting the broader fraud threat landscape. AdaptabilityEmbrace ambiguity in this evolving role, contributing flexibly as the team grows and responsibilities expand. Essential CriteriaProven experience in fraud detection, cyber security, or threat intelligence within a large organisation.Knowledge of fraud detection techniques, including behavioural analysis and anomaly detection and investigation and OSINT (Intelligence) methods.Data analysis skills and experience with large data sets, with proficiency software development and scripting complex queries in analysis environments.Solid technical understanding of web and API services (e.g. cookies, IP addresses, authentication processes) and threats to those services from cybercrime actors and tools.A degree in Data Analysis, Data Science, Information Security, Cyber Security, or at least previous experience in a relevant cyber role. Experience using Security Information and Event Management (SIEM) platforms, preferably in a security operations setting.A sound understanding of Identity, Verification and Authentication principles.Desirable CriteriaStrong communicator across both technical and business domains, with the ability to influence and mentor team members and stakeholders. Skilled in reporting, presenting, and visualising complex data in creative, digestible formats. Technical understanding of web services (e.g. cookies, IP addresses, authentication processes) and experience using SIEM platforms such as Splunk.Scripting skills (e.g., Excel functions) and awareness of fraud risks in digital services. Further Location InformationPlease ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a ‘Further Location Preferences (optional)’ field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application.Office ClosuresIf your location preference is for one of the following sites, it’s important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time.For more information on where you might be working, review this information on our locations (opens in a new window)These sites are:Benton Park View, Newcastle - moving to Pilgrims Quarter, NewcastleTelford Plaza, Telford - moving to Parkside Court, TelfordTrinity Bridge House, Salford - moving to an alternative office in Manchester/ SalfordYou will be given more information about what this means at the job offer stage.Leeds LocationMoves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC’s Moves Adjustment Payment guidance.Additional Security InformationThe successful candidate may be required to apply for Developed Vetting (DV) clearance level once in post but must already hold or be willing to obtain Security Check (SC) clearance level before starting the role.Technical skillsWe'll assess you against these technical skills during the selection process:Technical Question based on Digital ForensicsTechnical Question based on Incident ResponseBenefitsAlongside your salary of 45,544, HM Revenue and Customs contributes 13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.Pension - We make contributions to our colleagues’ Alpha pension equal to at least 28.97% of their salary.Family friendly policies.Personal support.Coaching and development.To find out more about HMRC benefits and find out what it’s really like to work for HMRChear from our insiders or visitThinking of joining the Civil ServiceThings you need to knowArtificial intelligenceArtificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.Selection process detailsThis vacancy is using Success Profiles (opens in a new window), and will assess your Strengths, Experience and Technical skills.How to ApplyAs part of the application process, you will be asked to provide the following:A name-blind CV including your job history and previous experiences. Your CV should cover up to a maximum of your last 3 roles and your qualifications. The word limit for each role is 100 words. You should outline any key responsibilities and significant achievements.A 750-word Personal Statement. Your Personal Statement should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the Essential Criteria and Person Specification outlined in the advert. Please evidence any Desirable Criteria where applicable (up to 250 words max). This is not essential for the role but may be considered by the vacancy holder where candidates have the same score at interview.Further details around what this will entail are listed on the application form.SiftPrior to applications being sifted candidates will be asked to complete an additional IKM assessment. Candidates will be sent details of the assessment once the advert has closed. This assessment is a pass or fail and only those who pass will be considered at the sift stage.At full sift your CV and your Personal Statement will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications.InterviewDuring the panel interview, there will be role specific questions to test your technical knowledge based on Fraud and Security Profession, please see the Monitoring - UK Government Security - Beta and the Government Cyber Profession Capability frameworks for further information.You will also be asked Experience based question and Strength-based questions to explore what you enjoy and your motivations relevant to the job role.This is an example of a strengths-based question“It is often said that the customer's needs should come first. To what extent do you agree or disagree with this statement?”There is no expectation or requirement for you to prepare for the strengths-based questions in advance of the interview, though you may find it helpful to spend some time reflecting on what you enjoy doing and what you do well.Interviews will be held by video link. Sift and interview dates to be confirmed.EligibilityPlease take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: unitybusinessservicesrecruitmentresults@hmrc.gov.uk – Use the subject line to insert appropriate wording for example – ‘Please re-open my application – [insert vacancy ref] & vacancy closing date [insert date]’.To check that you are eligible to apply for this role, please review the eligibility information before submitting your application.Exceptionally, candidates who are not successful at this grade may be considered for appointment to similar roles at a lower grade where the eligibility criteria are met. If this applies, we will contact you directly.Additional Security InformationPlease note in addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Security Check (SC) clearance level for this vacancy. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for SC is 5 years UK residency prior to your vetting application. If you have any questions about this residency requirement, please speak to the vacancy holder for this post. From 1 April 2026, applicants will be required to meet updated nationality and residency requirements so that National Security Vetting (NSV) checks can be conducted. If this affects you, we will give you more information at the appropriate time.Sponsorship We have assessed this role against both Home Office and HMRC criteria and we are unable to offer sponsorship for a Skilled Worker Visa. This means the vacancy is not open to applicants who require visa sponsorship.The HMRC app can help you with your applicationThe HMRC app can provide you with your past 5 years' employment history, making the process of filling in your application quicker and easier.If successful in your application, you will need your National Insurance number for the onboarding process.Download the HMRC app now and save your National Insurance number to your digital phone wallet.How to download the HMRC app and sign up for an account Download the free HMRC app from the App Store or Google Play store. If you have an HMRC online account already, sign straight in using your ID and password. If not, you can prove your identity by answering some questions or providing your photo ID.You’ll then be able to access the app quickly and easily by signing in using a 6-digit PIN, your fingerprint, or facial recognition.You can find guidance for technical issues on GOV.UK: Technical support with HMRC online services.Reserve ListA reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles – if this applies to you, we’ll let you know via your Civil Service Jobs account.Merit List After interview, a single merit list will be created, and you will only be considered for posts in locations you have expressed a preference for. Appointments will be made in strict merit order in line with the set number of roles in each location. Criminal Record CheckApplications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.Hybrid working at HMRCHMRC is an office-based organisation, and colleagues are expected to spend 60% of their working time in the office. Our offices provide opportunity for interaction, collaboration which aids learning and development and a sense of community. Where the role allows it, and where the home environment is suitable, colleagues can work from home for up to 2 days a week, averaged over a calendar month (or a proportionate amount of time for colleagues who work less than full time). Reasonable AdjustmentsWe want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.If you need a change to be made so that you can make your application, you should: Contact the UBS Recruitment team via unitybusinessservicesrecruitmentresults@hmrc.gov.uk as soon as possible before the closing date to discuss your needs.Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.Technical SupportIf you are experiencing problems that cannot be resolved by our ‘help’ section, then technical support is available. You will receive a reply in 2 working days.Important information for existing HMRC contractual homeworkers:Please note that this role is unsuitable for contractual homeworkers due to the nature and/or requirements of the role.Terms and Conditions Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations (opens in a new window).The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process. Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.Questions relating to an individual application must be emailed as detailed later in this advert.Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.New entrants will join on the minimum of the pay band.Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract.If you experience accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.For more Information for people applying for, or thinking of applying for, roles at HM Revenue and Customs, please see link: Working for HMRC: information for applicants - GOV.UK.Feedback will only be provided if you attend an interview or assessment.SecuritySuccessful candidates must undergo a standard (or equivalent) criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.Nationality requirementsOpen to UK nationals only.Working for the Civil ServiceThe Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.Diversity and InclusionThe Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).Apply and further informationThis vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.Contact point for applicantsJob contact : Name : Sam CarterEmail : sam.carter@hmrc.gov.ukTelephone : 03000 559478Recruitment teamEmail : unitybusinessservicesrecruitmentresults@hmrc.gov.ukFurther informationAppointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel there has been a breach of the Recruitment Principles. In the first instance, you should raise the matter directly via ubsrecruitmentcomplaints@hmrc.gov.uk . Please note that we do not accept complaints or appeals regarding scoring of outcomes of campaigns unless candidates can provide clear evidence that the campaign did not follow the Recruitment Principles.If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their website.

Location: 3 Glass Wharf, Bristol BS2 0EL, UK; 6 Central Square, Cardiff CF10 1EP, UK; Wellington Pl, Leeds LS1, UK; New Bailey St, Salford M3 5AX, UK; Newcastle upon Tyne; Telford Plaza, Lawn Central, Overdale, Telford TF3 4NT, UK; London Borough of Newham; Reading; United KingdomSalary: 58,541 - 72,711 per yearEmployment: FlexibleCategory: SecurityPosted: 2026-09-11Valid to: 2026-09-25Employer: HM Revenue and CustomsJob summaryDiscover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it’s really like to work at HMRC.Visit our YouTube channel to watch the full series and come and discover your potential.Our team is rapidly growing as we invest in new technologies and capabilities, and we are in search of enthusiastic individuals who can help us in achieving our mission. We are continually improving the service we give to our customers and, in line with this, we are creating a new response and management team within the HMRC Fraud Prevention Centre. The Fraud Prevention Centre (FPC) is a strategic capability within HMRC Security, designed to safeguard customers and the organisation against identity-related fraud and emerging threats. Its mission is built on three interconnected pillars: Protection, Detection, and Response, all underpinned by advanced threat intelligence and customer support. The Centre operates across multiple functional areas, including Proactive Protection, Customer Support & Response, and Strategy & Advisory, to deliver a holistic approach to fraud prevention. Job descriptionWe are seeking an Interventions Lead to play a critical leadership role within HMRC’s expanding Fraud Prevention Centre (FPC), shaping and directing how interventions are prioritised, coordinated, and governed across the organisation.This role sits at the heart of HMRC’s fraud response capability, with responsibility for setting direction, establishing control frameworks, and assuring the effectiveness of intervention activity at a national level. You will lead the strategic coordination and deconfliction of interventions, ensuring resources are optimised, risks are actively managed, and activity delivers maximum impact.You will operate with a high degree of autonomy, making complex, risk-based decisions with organisational significance, often under time pressure and in sensitive contexts. The post holder will provide authoritative advice to senior leaders and influence cross-HMRC activity, ensuring interventions align with departmental priorities, legal frameworks, and risk appetite.A key part of the role is leading and communicating across boundaries, influencing senior stakeholders and building alignment across operational, technical, policy, and legal teams. You will work at pace, often in sensitive contexts, providing clear and authoritative advice to senior leaders.This is a high-profile leadership role within HMRC’s fraud prevention strategy, focused on disrupting identity-related fraud through an intelligence-led, system-wide approach.Please refer to the following links or further informationSecurity Policy - UK Government SecurityIncident Response - UK Government SecurityPerson specificationSet strategic direction for intervention activity across HMRC, ensuring alignment with departmental priorities, risk appetite, and fraud strategy.Own and lead the deconfliction framework, establishing governance, standards, and decision-making thresholds to ensure a single, coherent approach to intervention activity.Exercise senior decision-making authority on prioritisation, escalation, and resource allocation, balancing operational pressures with strategic risk considerations.Provide expert advice to senior leaders, including Directors and SCS, on intervention strategy, risks, and emerging threats.Lead cross-directorate collaboration, influencing stakeholders to align activity and resolve competing priorities in complex and ambiguous environments.Drive continuous improvement, identifying systemic issues and leading the development of enhanced frameworks, tools, and ways of working.Oversee incident response at a strategic level, ensuring effective governance, coordination, and lessons learned are embedded across HMRC.Develop and maintain strong partnerships, both internally and externally (e.g. law enforcement, other government departments), to strengthen collective fraud response.Translate intelligence and analysis into strategic insight, shaping proactive interventions and longer-term prevention approaches.Assure performance and impact, setting metrics and using data to evaluate effectiveness and inform senior-level reporting.Lead and develop capability, providing direction, coaching, and leadership within the FPC and wider intervention community.Essential CriteriaTo hold, or be willing to work towards CISMPProven leadership experience in managing complex operational or incident response-based activity within HMRC or a comparable regulatory or enforcement environment.Strong strategic decision-making capability, with experience balancing risk, resource, and organisational priorities.Demonstrable experience of designing and leading deconfliction or governance frameworks, including resolving high-impact conflicts and setting clear rules and thresholds, ensuring clarity, consistency and accountability.Exceptional stakeholder management and influencing skills, with the ability to operate credibly at senior levels and drive alignment across organisational boundaries.Advanced analytical capability, including interpreting complex intelligence and translating it into strategic decisions and actionable outcomes.Excellent communication skills, with the ability to brief and advise senior audiences clearly and persuasively.A strong understanding of legal and regulatory frameworks relevant to intervention activities such as data protection, necessity and proportionality, our investigatory powers and have experience of applying these.Proven ability to lead through ambiguity, adapt to evolving threats, and deliver at pace in high-pressure environments.Desirable CriteriaCounter Fraud Profession (CFP) accreditation or equivalent.Strong understanding of fraud prevention, security operations, or enterprise risk management.Experience shaping or delivering fraud strategy, policy, or large-scale operational responses.Advanced data analysis capability (e.g. Excel, Power Query, or analytical tools).Knowledge of identity fraud threats and the evolving external risk landscape.Experience working with external partners (e.g. law enforcement, cross-government bodies).Strong understanding of HMRC governance, compliance frameworks, and risk appetite.Further Location InformationPlease ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a ‘Further Location Preferences (optional)’ field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application.Office ClosuresIf your location preference is for one of the following sites, it’s important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time.For more information on where you might be working, review this information on our locations (opens in a new window)These sites are:Benton Park View, Newcastle - moving to Pilgrims Quarter, NewcastleTelford Plaza, Telford - moving to Parkside Court, TelfordYou will be given more information about what this means at the job offer stage.Leeds LocationMoves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC’s Moves Adjustment Payment guidance.Technical skillsWe'll assess you against these technical skills during the selection process:Managing complex operational or incident response-based activityDemonstrable experience of designing and leading deconfliction or governance frameworksBenefitsAlongside your salary of 58,541, HM Revenue and Customs contributes 16,959 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.Pension - We make contributions to our colleagues’ Alpha pension equal to at least 28.97% of their salary.Family friendly policies.Personal support.Coaching and development.To find out more about HMRC benefits and find out what it’s really like to work for HMRChear from our insiders or visitThinking of joining the Civil ServiceThings you need to knowArtificial intelligenceArtificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.Selection process detailsThis vacancy is using Success Profiles (opens in a new window), and will assess your Strengths, Experience and Technical skills.How to ApplyAs part of the application process, you will be asked to provide the following:A name-blind CV including your job history and previous experiences. Your CV should cover your last 3 roles. Give a brief summary of what you delivered, any key achievements and experience and qualifications in each role (max 100 words per role). A 1000-word Personal Statement. Your Personal Statement should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the Essential Criteria and Person Specification outlined in the advert. Separate 250-word statements addressing the Technical Skills required for this role - Managing complex operational or incident response-based activity & Demonstrable experience of designing and leading deconfliction or governance frameworks.Please evidence any Desirable Criteria where applicable (up to 250 words max). This is not essential for the role but may be considered by the vacancy holder where candidates have the same score at interview.Further details around what this will entail are listed on the application form.SiftIn the event of a large number of applications being received, an initial sift may be held on your CV.At full sift your CV, your Personal Statement and your Technical Statements will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications.InterviewDuring the panel interview, you will be asked Experience based questions with regards to the Essential Criteria. Your Technical Skills will be assessed onManaging complex operational or incident response-based activityDemonstrable experience of designing and leading deconfliction or governance frameworksYou will be asked Strength-based questions to explore what you enjoy and your motivations relevant to the job role.This is an example of a strengths-based question“It is often said that the customer's needs should come first. To what extent do you agree or disagree with this statement?”There is no expectation or requirement for you to prepare for the strengths-based questions in advance of the interview, though you may find it helpful to spend some time reflecting on what you enjoy doing and what you do well.Interviews will take place via video link. Sift and interview dates to be confirmed.EligibilityPlease take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: unitybusinessservicesrecruitmentresults@hmrc.gov.uk – Use the subject line to insert appropriate wording for example – ‘Please re-open my application – [insert vacancy ref] & vacancy closing date [insert date]’.To check that you are eligible to apply for this role, please review the eligibility information before submitting your application.Sponsorship We have assessed this role against both Home Office and HMRC criteria and we are unable to offer sponsorship for a Skilled Worker Visa. This means the vacancy is not open to applicants who require visa sponsorship.The HMRC app can help you with your applicationThe HMRC app can provide you with your past 5 years' employment history, making the process of filling in your application quicker and easier.If successful in your application, you will need your National Insurance number for the onboarding process.Download the HMRC app now and save your National Insurance number to your digital phone wallet.How to download the HMRC app and sign up for an account Download the free HMRC app from the App Store or Google Play store. If you have an HMRC online account already, sign straight in using your ID and password. If not, you can prove your identity by answering some questions or providing your photo ID.You’ll then be able to access the app quickly and easily by signing in using a 6-digit PIN, your fingerprint, or facial recognition.You can find guidance for technical issues on GOV.UK: Technical support with HMRC online services.Reserve ListA reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles – if this applies to you, we’ll let you know via your Civil Service Jobs account.Merit List After interview, a single merit list will be created, and you will only be considered for posts in locations you have expressed a preference for. Appointments will be made in strict merit order in line with the set number of roles in each location. Criminal Record CheckApplications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.Hybrid working at HMRCHMRC is an office-based organisation, and colleagues are expected to spend 60% of their working time in the office. Our offices provide opportunity for interaction, collaboration which aids learning and development and a sense of community. Where the role allows it, and where the home environment is suitable, colleagues can work from home for up to 2 days a week, averaged over a calendar month (or a proportionate amount of time for colleagues who work less than full time). Reasonable AdjustmentsWe want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.If you need a change to be made so that you can make your application, you should: Contact the UBS Recruitment team via unitybusinessservicesrecruitmentresults@hmrc.gov.uk as soon as possible before the closing date to discuss your needs.Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.Technical SupportIf you are experiencing problems that cannot be resolved by our ‘help’ section, then technical support is available. You will receive a reply in 2 working days.Additional Security InformationPlease note in addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Developed Vetting (DV) clearance level for this vacancy. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for DV is 10 years UK residency prior to your vetting application. If you have any questions about this residency requirement, please speak to the vacancy holder for this post.From 1 April 2026, applicants will be required to meet updated nationality and residency requirements so that National Security Vetting (NSV) checks can be conducted. If this affects you, we will give you more information at the appropriate time.Important information for existing HMRC contractual homeworkers:Please note that this role is unsuitable for contractual homeworkers due to the nature and/or requirements of the role.Terms and Conditions Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations (opens in a new window).The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process. Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.Questions relating to an individual application must be emailed as detailed later in this advert.Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.New entrants will join on the minimum of the pay band.Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract.If you experience accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.For more Information for people applying for, or thinking of applying for, roles at HM Revenue and Customs, please see link: Working for HMRC: information for applicants - GOV.UK.Feedback will only be provided if you attend an interview or assessment.SecuritySuccessful candidates must undergo a standard (or equivalent) criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is developed vetting (opens in a new window).See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.Nationality requirementsOpen to UK nationals only.Working for the Civil ServiceThe Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.Diversity and InclusionThe Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).Apply and further informationThis vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.Contact point for applicantsJob contact : Name : John MooreEmail : john.moore1@hmrc.gov.ukRecruitment teamEmail : unitybusinessservicesrecruitmentresults@hmrc.gov.ukFurther informationAppointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel there has been a breach of the Recruitment Principles. In the first instance, you should raise the matter directly via ubsrecruitmentcomplaints@hmrc.gov.uk . Please note that we do not accept complaints or appeals regarding scoring of outcomes of campaigns unless candidates can provide clear evidence that the campaign did not follow the Recruitment Principles.If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their website.

Description Join us, be part of more. We're so much more than an energy company. We're a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn't rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That's why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it. About your team: At British Gas, our mission is to sell it and mend it. We've been powering the UK's homes and businesses for over 200 years - but supplying energy is just part of what we do. We're making the UK greener and more energy efficient, getting closer to Net Zero. By using clever tech like thermostats, heat pumps, solar panels and EV chargers, we're making it cheaper and easier for our customers to reduce their carbon-footprint. Short Term Build Analyst Location: This role can be based from home but you must be flexible and able to travel to other sites as needed, predominately Stockport or Leeds. Role Overview The Short-Term Build Analyst will undertake the production and delivery of resource plans for work types across Customer Operations from 1 week to 12 weeks' out, and support the Resource Planning teams to plan and schedule activity optimally thereby increasing the profitability of the business, remaining committed to treating customers fairly Role Accountabilities Create a safe environment with the aim of achieving a zero incident work space and ensuring that teams take responsibility for themselves and each other Contribute to the work-stream to deliver objectives to agreed targets Responsible for the production and development of resource plans/models/processes to forecast staffing levels, service levels and other key performance indicators Lead discussions with key stakeholders to ensure inputs into planning models are up to date and reflect latest operational requirements. Responsible for the impact assessment of risks and opportunities to the plan from and engage with relevant parties to ensure these are effectively communicated Review performance against plan and engage with operational stakeholders providing analysis of performance against plan Using specialist resource planning knowledge responsible for interpreting & providing commentary to R&P leadership team on deviation from agreed performance metrics Own the planning cycles and processes that support production of the plan Provide a link between Forecasting, Long Term & Change in translation of outputs from these teams into an operationally deliverable plan. Communicate work outputs effectively Generate and support the implementation of ideas for improved team outputs that engage key stakeholders and benefit our customers Responsible for pre and post event analysis to enable ad-hoc scenario modelling that influences future resource decision making Organise, upskill and support RP projects that drive the business strategy Keep abreast of business strategy and operational issues to ensure work outputs reflect the latest information Organise and attend relevant meetings to resolve and give input to business improvements Support and manage the development of the RP Intranet (when applicable) Design, maintain and develop governance processes across the Resource Planning teams Audit RP workforce management systems, working with other departments, to expand control points and gather accurate results Adhere to the Competence and Training procedures to promote a culture where customers are treated fairly and are properly informed Ensure data held is compliant with DPA policies and sharing of any staff data is closely monitored and controlled Ensure (customer related) information systems are operated to the required standard to maintain accurate and secure records Identify any risks and take action to resolve when asked Here's what we're looking for: A Strong analytical background and excellent Microsoft office skills are essential Good understanding of Resource Planning principles and practices Experience Using eWFM is essential Experience of working across a wide group of stakeholders Thorough understanding of what delivers great customer service for our customers and pour people Highly numerate with good accuracy and attention to detail Excellent verbal and written communication Ability to produce clear and concise documents and analysis using PowerPoint and Excel to facilitate comprehension and clear decision making Performs effectively when faced with time pressures, adversity, disappointment or opposition Displays a commitment to continuous learning and self-improvement Why should you apply? We're not a perfect place - but we're a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That's why we've designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Visit the link below to discover why we're a great place to work and what being part of more means for you. https://www.morethanacareer.energy/britishgas If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority. Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey. TPBN1_UKTJ

Are you looking for a better work/life balance?? We have hybrid ?(2 days at home?per week)?roles?now?available?based at?one of our clinics? located across?Wales: Cardiff, Swansea, Colwyn Bay, Wrexham, Bridgend, Pembroke Dock, Newtown, Aberystwyth, and Bangor If youre a registered paramedic ready to step away from shift work and looking for a new way of working this could be your perfect next move!? We offer a values-driven environment our Capita Values of Customers First , Fearless Innovation , Achieve Together and Everyone is Valued underpin how we treat each other and our clients. As a Paramedic Assessor/Functional Specialist youll use your clinical expertise and analytical skills in a different way - to meet with benefits claimants in person, on the phone or via video link, write reports and make important clinical recommendations, all while enjoying a more structured and flexible way of working. What we offer Excellent training and ongoing support be part of our valued team where wellbeing is prioritised. Full or part time hours (minimum 3 days per week). Monday to Friday between 8am to 5pm with no weekend or night shifts (occasional 8pm finishes may be required ). £39,500 starting salary, rising to £40,500 after DWP approval. 10% of Salary Bonus scheme (based on quality and performance). Hybrid working home and clinic based (up to 3 days per week). Please note, due to business needs, part-time staff will? be required ?to work on a Friday each week as part of their usual pattern.? Also ?there will be? an initial ?full time (paid) training period of 8 weeks so candidates must be able to commit to that. Other benefits HCPC fees paid and full revalidation support. 15 weeks full maternity, adoption and shared parental pay. Company pension, life assurance and Cycle2Work scheme. Discounts across retail, travel, technology and wellbeing. Free access to Headspace (for you and up to 5 others). A paid volunteering day each year. Ongoing training, development and clear career pathways. 25 days holiday (rising to 27 with service) with the option to buy more up to 5 days. What? youll ?do in this role: Conduct?initial reviews, face-to-face, video or telephone assessments to evaluate how a claimants health condition or disability affects?them?for? various types ?of benefit including WCA or PIP .? Analyse?and?interpret?clinical information and supporting evidence.? Write ?detailed?evidence-based?reports?to?support the DWP in making?informed?and?objective?decisions?-?no treatment or diagnosis? required .? Use IT systems to support clinical decision-making and report writing.? Develop?your clinical knowledge and?constantly?learn?about health conditions which are less familiar to you.? What? are ?PIP and WCA? Personal Independence Payment (PIP)? is a benefit for people with a long-term health condition or impairment. It is paid to? make a contribution ?to the extra costs that disabled people may face, to help them lead full,? active ?and independent lives. Work Capability Assessment (WCA)? is a functional assessment that looks at a range of different activities relating to physical, mental,? intellectual ?and cognitive functions, to help DWP? determine ?a customer's capability for work or work-related activity.? About you HCPC registered paramedic with a valid PIN and no current restrictions Minimum of one years post-registration experience. Strong communication and interpersonal skills. Ability to produce clear, accurate and detailed reports. Comfortable working quickly to meet structured targets. Good IT skills including Microsoft Office, and the ability to learn new systems while working remotely. excellent observational and communication skills, giving you the ability to listen, empathise and dig deeper. A driving licence or access to transport for assessment centre working. Please note:? all candidates must hold the right to work in the UK as we are unable to offer?visa sponsorship?for this role. About Capita HAAS We were awarded two contracts to deliver the Health Assessment Advisory Service (HAAS) assessments in the Midlands and Wales for the Department for Work and Pensions (DWP), and in Northern Ireland for the Department for Communities ( DfC ). We deliver assessments for a variety of different benefits, including delivering PIP assessments in the Midlands and Wales since 2013, and in Northern Ireland since 2016. Security and compliance? Successful candidates will? be required ?to successfully complete government baseline personnel security standard vetting. This is the?recognised standard for the pre-employment screening of individuals with access to government asset.? This role is defined as regulated activity relating to children or vulnerable adults within the meaning of the Safeguarding Vulnerable Groups Act 2006 it is exempt from the Rehabilitation of Offenders Act 1974. At vetting, you will undergo an enhanced criminality check which will show both spent and unspent convictions.? What happens next? Please do complete our short application form and upload your?CV.?(Please ensure there are no unexplained gaps in your CV).? Were ?an equal opportunity employer and welcome applications from all backgrounds. As a Disability Confident Leader, we are proud to guarantee interviews for disabled applicants who meet the? minimum ?criteria for this role.? If you have queries, or want to discuss any reasonable adjustments, please?contact?our friendly recruitment team: Phone - 02035 970410 TPBN1_UKTJ

Co-op Group in Wales is seeking Customer Team Members for our local Co-op store in Llantrisant.You’ll work as part of a friendly team, delivering welcoming service on the shop floor and possibly assisting in post office, bakery, or online order pickup tasks.Role is permanent, part-time (12 hours p