Computer Technician
5 days ago
Southampton
Are you looking for a role where every day brings exciting technical challenges? Do you want to be part of a dynamic and collaborative team spread across Europe and the Americas, where innovation and teamwork are key values? If so, this position is for you! Your Role & Responsibilities As a IT Technician, you will be a key player in ensuring the stability, security, and performance of IT infrastructure across our UK site and global locations. Your primary focus will be on end-user support, with a system and network administration role in when required. Key Responsibilities: • End-User Support (80%): Provide technical assistance to employees as needed, ensuring smooth day-to-day operations., • User & Identity Management: Administer Microsoft Azure, Office 365, and Active Directory to maintain secure and efficient access control., • Remote Access & Security: Configure and maintain VPNs and other secure remote access solutions for global employees., • Documentation & Best Practices: Maintain up-to-date technical documentation to enhance knowledge sharing and process efficiency., • Collaboration with Security Teams: Support security initiatives, implement best practices, and contribute to compliance efforts across on-premises and cloud environments., • IT Infrastructure Management: Administer and optimize servers (Windows and Linux) , virtualization environments (VMware), and cloud platforms ( Azure ) to ensure high availability and efficiency., • System Monitoring & Incident Resolution: Proactively monitor IT systems, diagnose performance issues, and resolve incidents to maintain operational continuity., • Network Administration & Security: Manage and troubleshoot network components, including firewalls, switches, and Wi-Fi (Cisco, Checkpoint, Aruba), ensuring secure and seamless connectivity. We are looking for a proactive, service-oriented IT professional with strong technical expertise and excellent problem-solving skills. Key Technical Skills: • End-User Support: Windows 11, Microsoft Office 365, Teams, OneDrive…, • System Administration: Microsoft Azure, Office 365, Active Directory, VMware vSphere 8, • Operating Systems: Windows Server, Linux (CentOS, Debian), • Basic Network Administration: Cisco, Aruba, Checkpoint (for troubleshooting and minor configurations), • Security & Compliance: Strong understanding of IT security best practices (password policies, MFA, access control, confidentiality) Your Profile • Minimum of 5 years of experience in an IT Systems & Network Administrator role, • Fluent in English (spoken and written), • Strong communication skills and ability to work with users across different locations, • Organized, proactive, and able to troubleshoot technical issues independently Why Join Us? • Be part of a global IT team supporting employees across multiple continents., • Work in a dynamic, multicultural environment where collaboration and innovation are valued., • Gain experience with cutting-edge IT technologies and be involved in meaningful projects. Additional Information • You will report to the IT Support Manager., • You will be part of a highly skilled international IT team with colleagues in Canada, USA, Mexico, Finland, and other global locations. Ready for the challenge? We look forward to meeting you!