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Position: Account Manager (Direct Mail) Location: London Salary: Up to £45k The Company: Print & Direct Mail company Role: • To support the achievement of the business’s goals by adhering to all policies and procedures applicable to your job role and area of responsibility. • To be entirely responsible for the service delivery of key client accounts (direct mail, print and digital services). • To be responsible for a high level of client communication, that issues are managed and resolved professionally, that clear audit trails for jobs are available, when requested, and have a proactive approach to ensure invoicing is carried out on a timely basis, ensuring all additional costs are captured, communicated in a timely manner and charged on invoices to clients. • Ensure that all key clients are kept up to date with any changes that may affect their day-to-day dealings with the company. • A working knowledge of the range of services provided by the Group. • Manage key strategic clients assigned ensuring that the company is presented as a professional, value added solutions provider to all clients. • Understand and comply with company policies and procedures. • Undertake support tasks as required (e.g. managing issues, invoicing, etc.). • Ensure that all documentation is correctly completed on time and in a presentable manner. To ensure that all documentation meets compliance requirements and that all jobs have an estimate, time and sequence plan, brief, clear work instructions & matrices, approvals, proof of delivery/postage and invoices available. • To ensure that all invoicing is completed within 48 hours of completion of a job. • To ensure that all additional costs are fully documented and invoiced. • Participate in team meetings for production status and pre-production meetings for new projects. • Administer jobs with effective cost management to ensure work is completed on time and within budget. • To ensure that clients are kept informed of the progress of their job daily. • To be fully aware of the client portfolio allocated and to track performance on each account to include full awareness of turnover and trends. • To be fully aware of job status at all times – to ensure a daily presence on the production floor to ascertain jobs are being processed in accordance with client requirements and sign offs. • To escalate and manage any issues internally through to client resolution and satisfaction. • To monitor overall client satisfaction through Customer Satisfaction Surveys and scheduled Service Review Meetings where appropriate. • To host Service Review Meetings and deliver key account management information, identify process and campaign improvements and present new opportunities when required. • To develop and add additional revenue to active accounts. Requirements: • Excellent verbal and written communication skills • Effective listening skills • Good administration skills • Computer literate with a good understanding of Management Information Systems (e.g., Shuttleworth) and Microsoft applications. • Methodical with good attention to detail • Ability to accurately translate key strategic client requirements into production requirements • Excellent knowledge and practical understanding of; lithographic printing & finishing, digital & laser printing, managing data and data briefs, envelope production, mailing and postal services • Be able to generate innovative and effective solutions and added value to both meet and exceed client requirements • Able to cope with multiple projects at one time • Team player, able and willing to assist other members of their team and to contribute towards common team objectives • Flexible and able to cope under pressure • Understanding of commercial issues surrounding jobs and the need for invoicing jobs within 48 hours of completion of work. • Understanding of responsibilities in regard to compliance issues and safeguarding the company

Are you an experienced print professional who thrives in a fast-paced, customer-focused environment? We are looking for a Print Account Manager to join our established Print team in Derby. This is an office-based role, perfect for someone who enjoys collaborating closely with colleagues, supporting

One of the country’s leading print management companies is looking for a Senior Account Manager with an expertise in print to join its knowledgeable workforce. As Senior Account Manager, your role will be to act as a trusted partner for each client, designing, procuring and fulfilling timely solut

A leading printing company in the UK is seeking an Internal Account Manager to manage client enquiries and ensure project delivery within budget and on time. The role requires experience in litho printed carton packaging or related fields, with strong understanding of production processes.

Recruitment Account Manager (print/online advertising) - leading media company. The Role of Recruitment Account Manager involves selling recruitment advertising solutions across a portfolio of products in both print and online / mobile. As Recruitment Account Manager, your client base would be 50% n

The person we seek will be comfortable dealing with accounts up to director level and will have a strong print background. Candidates who are currently Account Execs or Managers will be considered. Our divisional heads will then email your CV internally to the consultant who specialises in your exac

Agency Account Manager (Print/Digital/Mobile) - automotive / sports sectors. An entrepreneurial b2c media company with a leading portfolio serving the high-end automotive and sportssectors seeks an Agency Account Manager to sell digital, print and mobile solutions. As Agency Account Manager you will

A well established business that uses leading lithographic and digital technology is looking for an Account Manager to join its team of print experts. Our divisional heads will then email your CV internally to the consultant who specialises in your exact sector, for example a category of packaging i

A recruitment agency in the United Kingdom is seeking a Customer Account Manager to oversee print and mail projects. Experience in a client services environment and a background in the print and mailing industry is highly desirable.

A leading recruitment firm in the printing sector is seeking a skilled print account management expert. Candidates should have a strong background in print management, excellent communication skills, and a dedication to meeting client standards and goals. The position requires working hours from 13:

ITG are looking for an experienced Senior Account Manager to join the KFC account team for a maternity cover to manage their window campaigns. The role exists in support of the Account Director and focuses on verification, accuracy and completeness of all print ready artwork running through our besp

A growing print and communications business in the West Midlands is seeking an Account Manager to join their Client Services team.

A dynamic marketing agency in Greater London is seeking a Senior Account Manager for KFC's account to manage print campaigns during maternity cover. Candidates should demonstrate strong client service, project management, and organizational skills, alongside experience in print procurement and suppl

A highly successful print company requires the services of an Account Manager. You will be required to plan print jobs and send quote requests to the most appropriate suppliers for every print job. The Account Manager will serve as the primary business contact for the client and is responsible for c

As Senior Sales Exec / Account Manageryou would be selling across a portfolio which encompasses a print publication, exhibition, conferences, website (and business intelligence platform which is underdevelopment). Senior Sales Executive / Account Manager - fast growing b2b portfolio (events, print,

Print Account Manager, north west england. Job Title: Print Account Manager. This expansion has led to the need for a Print Account Manager to join the team at their North West Offices.

Manages client accounts, overseeing print projects, from quoting to installation.

A full service print and communications business is seeking a confident and dynamic Account Manager. Previous experience in the print sector is desirable.

Senior Account Manager needed to manage key clients in print and direct mail, focusing on relationship-building, project oversight, and revenue growth.

A leading recruitment firm is seeking an enthusiastic and experienced Senior Account Manager to manage service delivery for a prestigious account. You will oversee an internal account team and ensure excellent communication and organization in a fast-paced environment. The ideal candidate should hav

Events and Groups Sales Executive - London.Welcome to The Londoner, a hotel that is chic boutique in spirit and feeling yet staggering in scale and ambition.A perfectly engineered collection of spaces, tastes, textures, and offerings over 15 floors.Situated in the heart of Leicester Square, where th

A leading recruitment company in the UK is seeking an experienced Account Manager to join their team. This hands-on role requires expertise in managing client interactions and delivering results in a print management environment. The ideal candidate will have a solid background in print, procurement

A leading recruitment agency is looking for an Account Manager in the United Kingdom. This role requires a strong focus on customer service and excellent communication skills, along with vast experience in the print, packaging, or paper sectors. A detail-oriented and organized individual will thrive

Conference with printers and creative agencies. Run the day‑to‑day operations of the account. Strong knowledge of print production.

A leading recruitment agency is seeking a Senior Account Manager to manage a portfolio of key strategic clients in the Greater London area. Responsibilities include managing client accounts, overseeing project delivery, and ensuring high levels of client satisfaction. Candidates should have proven e

A leading printing and packaging solutions company is seeking an Account Manager to oversee customer orders, working closely with production and logistics teams. Experience in the print, packaging, or paper sectors is essential.

We are currently working on behalf of a successful printing company which is looking to recruit an ambitious Account Manager. The Account Manager is responsible, and accountable, for the day-to-day management of the individual client relationship and business. Board level, account management and all

A leading marketing company in North London is looking for an experienced Print Account Manager to manage key clients’ marketing campaigns. This role requires excellent communication and organizational skills, along with a good knowledge of print production processes.

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A specialized print management company in Greater London is seeking an Account Manager to serve as the primary business contact for clients. Candidates should have some experience in print production and possess strong communication and organizational skills. The role involves understanding client g

A printing company in the United Kingdom is seeking a client-focused project manager to oversee key accounts and ensure excellent service delivery. The ideal candidate will have a strong background in print production and client relationship management.

We have a great opportunity for an Account Manager to join a customer centric printing company. Acting as the direct point of contact for a key client, your role will be to manage the start to finish workflow for all print projects, ensuring expected delivery and client satisfaction, and servicing t

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

A leading printing company in the West Midlands is on the search for a talented Account Manager to support the delivery of their most prestigious account. Experience in a similar role with key account management in the print, packaging or paper sectors. As Account Manager, you will be playing an int

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A Global Marketing Services provider located in the UK is seeking an Account Manager to support the Senior Account Manager in delivering top-quality service. Ideal candidates will have exceptional knowledge in print and creative services, excellent communication skills, and prior experience in the p

We have a great opportunity for someone who is passionate about print to join a fast evolving technology-led organisation. Being the largest recruitment company in print, packaging and paper we receive new vacancies on a daily basis.

A leading mailing and printing company in the United Kingdom is looking for an experienced Account Manager to join the Client Services Team. The right candidate will thrive in a proactive and positive team environment, contributing to the company's growth while enjoying the prospect of rapid career