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Assistant Customer Service Manager Location: Aldershot, Hampshire Salary: £36,000 (depending on experience) Hours: Monday – Thursday: 08:30 – 17:30 | Friday: 08:30 – 17:00 (Office-based) Overview We are currently recruiting for an Assistant Customer Service Manager to join a growing and dynamic business based in Aldershot. This is a varied and hands-on role, supporting the Customer Service Manager in overseeing day-to-day operations, developing the team, and ensuring a consistently high level of service is delivered to customers. This opportunity would suit someone with strong customer service experience who is looking to step into a more senior, supervisory role within a fast-paced environment. The Role Working closely with the Customer Service Manager, you will support the team across training, operations and account management, while also acting as a point of escalation for customer queries. Key responsibilities Include: Training & Development • Creating clear and user-friendly training documentation across the department, • Producing product briefing materials for the Customer Service team, • Supporting induction and training of new starters, • Delivering training sessions and refreshers to upskill the team, • Managing holiday requests via the internal HR system, • Supporting return-to-work interviews and attendance processes, • Covering the Customer Service Manager during absence or meetings, • Monitoring bespoke and Far East orders and liaising with Purchasing teams, • Supporting production queries and order adjustments, • Issuing quotations and handling customer enquiries, • Raising and processing orders on internal systems, • Sending order confirmations and progressing orders through to delivery, • Maintaining clear communication with internal stakeholders throughout Candidate Requirements Essential: • Previous experience within customer service (ideally with some supervisory or mentoring responsibility), • Strong training and presentation skills, • Excellent communication skills with high attention to detail, • Good IT skills, including Microsoft Excel, • Strong organisational and time management skills, • Ability to manage multiple tasks in a fast-paced environment, • Confident problem solver with the ability to handle escalations professionally, • A collaborative approach with the ability to support and develop others Desirable (not essential): • Experience within print, production or promotional products, • Knowledge of Far East sourcing or bespoke order processes, • Basic understanding of HR processes What’s on offer? • Salary up to £36,000 (depending on experience), • Full training provided, • Pension scheme, • On-site parking, • Referral bonus scheme, • Years of service benefits, • Supportive and collaborative working environment

GMP Document Control Digitisation Technician Location: Pirbright, Surrey Job Type: 12-month contract Work Setup: 5 days in the office Who We Are Robert Walters is the world's most trusted talent solutions business. Across the globe, we deliver recruitment, outsourcing, and talent advisory services for businesses of all sizes, opening doors for people with diverse skills, ambitions, and backgrounds. Who You Will Work With Our client is one of the world's leading research-driven pharmaceutical companies. The company delivers strong and consistent performance while fostering a collaborative environment that supports professional growth, work-life balance, and meaningful contributions across research, production, and scientific innovation. What You'll Do • Review and master training materials; apply IT hardware, DocuSign tools, and templates for compliant digitization/processing; and educate departments on paper/digital documentation processes to ensure alignment and best practices, • Sort documentation by area to determine life cycle pathways; scan, verify, archive GxP documents in secure repositories; and manage destruction of obsolete items (identification, shredding, bagging, fumigation prep, quarantine transfer), • Collaborate with supervisors and maintenance to ensure functional spaces, applying 5S principles to documentation areas, • Print, index, file, and archive hardcopy documentation in internal/external facilities per established procedures, • Support implementation of electronic archiving software, systems, and processes, • Index, store, and maintain electronically archived documentation, • Pharmaceutical, Animal Health, or GxP experience preferred; open to graduates with a Scientific or Physics degree, • Hands-on experience scanning/verifying documents, photocopying, and general administration is desirable, • Strong interpersonal skills to collaborate confidently and politely with teams, • Excellent written and verbal communication abilities, • Proficient in basic IT skills for documentation management software/applications We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at (see below) to discuss how we can support you. This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.

Assistant Customer Service Manager Location: Aldershot, Hampshire Salary: £36,000 (depending on experience) Hours: Monday - Thursday: 08:30 - 17:30 | Friday: 08:30 - 17:00 (Office-based) Overview We are currently recruiting for an Assistant Customer Service Manager to join a growing and dynamic business based in Aldershot. This is a varied and hands-on role, supporting the Customer Service Manager in overseeing day-to-day operations, developing the team, and ensuring a consistently high level of service is delivered to customers. This opportunity would suit someone with strong customer service experience who is looking to step into a more senior, supervisory role within a fast-paced environment. The Role Working closely with the Customer Service Manager, you will support the team across training, operations and account management, while also acting as a point of escalation for customer queries. Key responsibilities Include: Training & Development Creating clear and user-friendly training documentation across the department Producing product briefing materials for the Customer Service team Supporting induction and training of new starters Delivering training sessions and refreshers to upskill the team Mentoring and supporting Account Managers and Assistant Account ManagersTeam & Attendance Management Managing holiday requests via the internal HR system Supporting return-to-work interviews and attendance processes Covering the Customer Service Manager during absence or meetings Leading team huddles and handling escalated issuesOperational Support Monitoring bespoke and Far East orders and liaising with Purchasing teams Supporting production queries and order adjustments Assisting with the resolution of customer complaintsOrder Administration (Quote to Delivery) Issuing quotations and handling customer enquiries Raising and processing orders on internal systems Sending order confirmations and progressing orders through to delivery Maintaining clear communication with internal stakeholders throughoutCandidate Requirements Essential: Previous experience within customer service (ideally with some supervisory or mentoring responsibility) Strong training and presentation skills Excellent communication skills with high attention to detail Good IT skills, including Microsoft Excel Strong organisational and time management skills Ability to manage multiple tasks in a fast-paced environment Confident problem solver with the ability to handle escalations professionally A collaborative approach with the ability to support and develop othersDesirable (not essential): Experience within print, production or promotional products Knowledge of Far East sourcing or bespoke order processes Basic understanding of HR processesWhat's on offer? Salary up to £36,000 (depending on experience) Full training provided Pension scheme On-site parking Referral bonus scheme Years of service benefits Supportive and collaborative working environmentINDCAM

We are specialists in high quality large format printing, POS solutions and displays. Using the very latest high quality digital printers with direct to media capabilities, digital cutters and in-house acrylic fabrication means we can cover a broad range of requirements.

A leading recruitment firm in the printing industry is seeking a skilled machine operator to operate a Slitter Rewinder. The ideal candidate will have a background in print manufacturing, with a commitment to meet high-quality standards and tight deadlines. Applicants must be UK residents with relev

A leading global production company in Greater London is seeking a Studio Director responsible for operational leadership in print production.

A prominent recruitment agency in the UK is looking for an experienced Account Manager to provide accurate and timely estimates for print projects. The ideal candidate will have over 5 years of experience in the print industry, with strong analytical and organisational skills, working efficiently in

A print production company in Essex is seeking an individual with strong print production knowledge for their team. Responsibilities include processing work from the print department, ensuring quality standards, and machine operation.

A specialist printing company in the UK is seeking a Digital Print Production Supervisor to oversee operations and lead a skilled team. Responsibilities include managing printing production, quality control, and inventory of raw materials. The ideal candidate is experienced in digital printing, part

The role involves executing print and digital artwork, managing workflows, and collaborating with creative teams to produce outstanding branding materials.

Production Director (Litho + Digital Print). Job Title: Production Director (Litho + Digital Print). A highly successful litho & digital print company is looking to appoint a highly experienced Production Director to set and communicate goals, create and improve structure and processes, and facilita

A prominent recruitment agency in the UK is seeking an experienced Graphic Designer with a focus on print. Candidates with a strong portfolio in print work are preferred.

Strong understanding of production control systems, print workflows, and scheduling tools (experience with MIS systems such as Tharstern, PrintIQ, EFI, etc. Production Director – a market‑leading printing company known for delivering high‑quality print solutions. You will play a critical leade

A printing firm in the United Kingdom is seeking a Pre-Production & Office Administrator to join their production team. This role offers hands-on experience in a busy print environment and supports production planning and administrative tasks. The successful candidate will assist in ordering print m

A sound knowledge of print production processes is key. A leading printing company is looking for a conscientious and ambitious production controller to ensure cost effective planning and deployment of resources to maximise service level performance. Applicants must be resident in the UK and have re

The role involves creating engaging motion graphics, digital artwork, and print materials.

A leading recruitment firm in print seeks an Operator to join their growing production team in the United Kingdom. Responsibilities include liaising with management for production goals and maintaining a clean working environment. Applicants must have experience in print, packaging, or paper sectors

Send linkThe Telegraph’s Print Production team is keen to hear from freelancers with print production experience. Print Production FreelancersLondon## Your mobile applicationYou may find making an application much easier from a desktop computer. As a production journalist, you will ensure that The

A reputable recruitment firm is looking for a detail-oriented Repro Operator in the UK to join an established printing business.

A global printing and media company in Greater London is seeking an experienced Production Manager to oversee production processes. The successful candidate will manage workflows, ensure quality projects are completed on schedule, and lead the production team effectively. Candidates must possess a b

A prominent recruitment agency is seeking a Head of Production to join a dynamic team in the print sector. This role involves managing production activities, coordinating a team of over 15 operators, and ensuring compliance with quality and safety standards. The ideal candidate will have extensive e

A leading signage company in the UK is seeking a Large Format Print Operator to join their production team. In this role, you will be responsible for operating large format printers and producing high-quality signage and graphics. Ideal candidates will have experience with large format printing and

The role requires the individual to manage the development of the Partners assigned to them with regards to their Production Print & Industrial Print Hardware. Experience within the Production Print Professional Services industry or Similar Role/Position. Technical Sales Specialist – Industrial &

A leading digital publishing firm in Greater London is seeking a Deputy Production Editor to ensure high-quality print and digital content for a flagship publication. The role involves leading weekly magazine production, subediting articles, and designing layouts using InDesign. Ideal candidates hav

The role involves operating print presses to meet production goals while ensuring quality standards. A leading recruitment agency is seeking a Printer for a renowned client in South Yorkshire, United Kingdom. Candidates must possess significant experience in the production process, excellent IT skil

A leading design agency is seeking a Print + Fabrication Production Manager in Greater London. This role requires a hybrid Production/Project Manager with 5+ years of experience in design, fabrication, and production management.

This senior role involves planning, coordinating and controlling all print and production processes. Overseeing the production process and drawing up a production schedule. Our client is a successful and well-invested print business.

Support the introduction of new print technologies and production methods. This is a pivotal leadership role for an experienced production professional with a background in large format printing and a passion for operational excellence, quality, and sustainability. They are now seeking a Head of Pro

A leading print and packaging company in the United Kingdom seeks a Print Supervisor to oversee their production department. Requires ambition, a background in print or packaging, and experience in handling diverse print jobs daily.

A well-established manufacturing business in Essex is seeking a Head of Production Operations to lead their production and logistics departments. The ideal candidate will have significant experience in large format printing and operational leadership. Responsibilities include ensuring quality standa

A leading Point of Sale printing company in the UK seeks a motivated Production Manager to oversee print production and operations. Ideal candidates will have strong experience with Point of Sale print and finishing equipment and demonstrate excellent people management skills.

A global Printing and Media company in Greater London is seeking an experienced Production Manager to oversee production processes and ensure quality standards. Responsibilities include creating production schedules, managing projects from start to finish, and sourcing new print materials. The ideal

This Print Production Manager role requires someone who can show excellent organisational skills along with the ability to prioritise work in order to plan effectively while taking financial implications into consideration. Our client services some of the country’s top financial institutions so we

If you are an organised Production Planner with experience in print or packaging manufacturing and are looking for your next opportunity in Central Scotland, we would be keen to hear from you. Production Planner – Print & Packaging. Plan and schedule print and packaging production jobs to meet cus

Knowledge of litho printing processes and production scheduling is required, along with the ability to support the Production Manager in optimizing processes. A leading print company in the UK is seeking a Production Planner/Scheduler. The role involves planning and monitoring production schedules w

Installs, maintains, and repairs production print equipment, troubleshoots technical issues, and provides customer support.

We are looking for a highly experienced print manager to take overall management and production in the press room within our client's business, including speeds, uptime, continual improvement, management of all the press team and colour control. Overall management and production in the press room. H

Bannatyne is renowned for providing exceptional fitness and wellness experiences across the UK.We are committed to maintaining the highest standards of cleanliness and hygiene to ensure our members have a safe and welcoming environment.We are currently looking for a dedicated and detail-oriented Mem

A leading recruitment firm in the UK is seeking a Production Manager for a long-standing client. Candidates must have print manufacturing knowledge and demonstrate strong interpersonal and problem-solving skills. A proactive attitude towards learning and recent experience in the print, packaging, or

Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun.Forget stuffy hotels built around formality, pomp and ceremony.We create lively, modern spaces for our guests to work, eat, relax, play and exercise.With hotels and leisure clubs Aberdeen to Bo

This position involves close collaboration with production staff and the Production Manager to ensure quality and efficiency. A dynamic print & marketing services company in South Yorkshire is seeking a passionate Production Controller. In this role, you will manage customer orders related to specif

A leading recruitment agency in print is looking for individuals with experience in digital printing to join a progressive specialist printer in the United Kingdom. This is an excellent opportunity to be part of a high-quality production team as the company expands its operations. The role requires

A leading recruitment firm in printing is searching for a Production Manager in South Yorkshire to oversee print production and operations. The ideal candidate will have extensive experience in print production processes, strong management skills, and excellent communication abilities.

A leading recruitment agency in print seeks a candidate to oversee all production processes in the United Kingdom. This role involves leading by example, planning workloads, and supporting production staff. The ideal candidate will have a strong background in print and a proactive attitude.

We have an opening for a printing professional with a can‑do attitude and a flexible approach; someone who uses their own initiative to provide digital print solutions, working as a team to support the operation and other tasks within the production department. The successful applicant will join a