Field Service Engineer - Production Print Equipment
11 days ago
Nottingham
Field Service Engineer – Production Print Equipment\nSalary: Negotiable depending on experience\n\nThis is a great opportunity for a Field Service Engineer to join a well-established, market-leading managed print provider that genuinely invests in its people and service function.\n\nYou’ll be working with a Canon platinum partner, supported by a collaborative and experienced service team, with realistic workloads and a strong emphasis on quality, not volume.\n\nThe Role\n\nYou’ll be responsible for servicing, maintaining, and supporting Canon MFDs, ImagePRESS, and Pro-Print devices, including Fiery controllers and network integration. The role is field based, covering the East and South Midlands and surrounding areas, with a strong focus on first-time fix and customer satisfaction.\n\nWhat you’ll be doing\n\n * Servicing and maintaining Canon MFD and production print devices\n\n * Supporting and configuring Fiery controllers and workflows\n\n * Installing devices and integrating them into customer networks\n\n * Setting up scan-to-email and scan-to-folder solutions\n\n * Diagnosing faults and resolving issues efficiently\n\n * Building strong relationships with customers\n\n * Keeping service records accurate and up to date\n\nWhat we’re looking for\n\n * A skilled field service engineer, who has gained exposure to all/any of the following: Canon MFDs, ImagePRESS, and Pro-Print equipment (or a mixture of any of these)\n\n * Comfortable working with Fiery controllers\n\n * Good understanding of networked print environments\n\n * Strong fault-finding and problem-solving skills\n\n * Great customer service skills\n\n * Full UK driving licence and right to work in the UK.\n\nWhat’s in it for you?\n\n * A salary which is open to discussinon based on knowledge and experience\n\n * Company car and fuel card\n\n * Pension scheme\n\n * Ongoing training and development with a Canon certified partner\n\n * Supportive, collaborative team environment\n\n * Long-term, stable role within a respected business\n\nIf you're a skilled photocopier or print production engineer with exposure to Canon equipment, looking to work for a highly reputable business, please get in touch for further details