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At Planteria Group, we help organisations reimagine their workplaces, making them more productive, healthy, and sustainable. From creating warm, welcoming reception areas to designing large-scale living architecture, we turn ordinary spaces into vibrant places where people genuinely love to be. We’ve grown from a small family business into the UK’s leading interior landscaping specialist, transforming workplaces and commercial environments with the power of nature, to international expansion with operations in the US. Along the way, we’ve partnered with some of the UKs, and now US’s most recognisable brands to bring biophilic design to life, from lush office greenery and elegant corporate floristry to spectacular roof gardens and living walls. Our success is driven by a fantastic team of 185 employees internationally, and we’re continuing to expand. We’re now looking for passionate individuals to join us on this journey and help us shape the future of sustainable, inspiring workplace design. Based at our Henham office and reporting to the Head of Customer Experience, the Service Delivery Manager plays a critical role in ensuring our clients receive the exceptional service they expect from Planteria. Leading our Planning and Helpdesk teams, you'll be responsible for delivering a reliable, efficient, and profitable service operation across the UK. This role sits at the heart of our service delivery function, bringing together planning, operational performance, client experience, and commercial outcomes. You'll work closely with Regional Managers, Team Leaders, and commercial teams to ensure we consistently deliver on our promises while driving continuous improvement across our service operation. You’ll be responsible for: • Leading the day-to-day planning and scheduling of all contracted service visits across the UK., • Driving our commitment to industry-leading client experience through exceptional response and resolution times., • Identifying service risks before they impact clients and coordinating rapid recovery plans where required., • Managing and improving Service Contract Gross Profit through efficient planning, utilisation, and route optimisation., • Managing, coaching and developing your team across Planning, Helpdesk, and Planning Super Users to create a proactive, high-performing culture., • Ensuring Microsoft Dynamics 365 Field Service, FLS, and optimisation tools are used effectively and consistently., • Developing clear service delivery processes, KPIs, dashboards, and performance standards., • Working cross-functionally to resolve recurring operational challenges and eliminate unnecessary firefighting., • Ensuring contract changes, additions, and cancellations are accurately reflected within service plans., • Supporting Planteria's Project Gold ambition and contributing to the delivery of an exceptional client experience., • Experience leading planning, scheduling, service delivery, logistics, or operational support teams within a multi-site environment., • A passion for delivering outstanding client experiences and a belief that operational excellence underpins customer satisfaction., • Strong commercial awareness with the ability to understand and influence profitability drivers., • A data-driven and analytical approach to problem-solving and decision-making., • Experience using field service, scheduling, workforce planning, or route optimisation systems., • The ability to balance short-term operational priorities whilst implementing long-term improvements., • Strong leadership and coaching skills with a track record of developing engaged, accountable teams., • Confidence building relationships across multiple departments and influencing stakeholders at all levels., • A continuous improvement mindset and a desire to challenge the status quo., • Experience managing operational planning, scheduling, or service delivery functions., • Strong understanding of workforce utilisation, service performance metrics, and planning principles., • Contracted service visits delivered as scheduled, consistently., • Promised and Physical Resolution Time metrics achieved., • Zero service-based cancellations., • Achievement of Service Contract Gross Profit targets., • Technician productivity, utilisation, and route efficiency performing at agreed levels., • Effective adoption and compliance with planning systems and optimisation tools., • Strong engagement, capability, and development within your team. We believe careers aren’t one size fits all. That’s why we invest in learning and development across all our roles, empowering individuals to grow in ways that suit their strengths, whether that’s leading people, deepening expertise, or sharing knowledge as part of our wider training and development community. • Quarterly Company Bonus Scheme, • Annual Performance Related Bonus Scheme, • BUPA Cash plan, • Private Medical Insurance, • Learning and Development Support, • Lunch provided at our offices, • 25 days holiday, plus any UK Bank Holidays, • Free plants and flowers every Wednesday at Planteria HQ, • Ability to work 1 day per week from home At Planteria Group, our culture is guided by our core values: Humble & Confident, Positive & Energetic, One TEAM, Relentless to Improve, and Create Wow! If you want to be part of a flourishing, fast-growing business that values agility, collaboration, and creativity, we’d love to hear from you. If you feel that you don’t quite hit the experience, we’re after, please do apply anyway as we’re always looking for people who are looking to grow and develop us! Planteria Group is proud to promote equality of opportunity and an inclusive culture where everyone can thrive. We want every candidate to have the best possible experience throughout our recruitment process. If you require any adjustments or accommodations at any stage, including the interview, please let us know, and we will be happy to support you. Line Managers are responsible for promoting a safe working environment and ensuring their team follows Health & Safety policies. They provide guidance, training, and supervision, ensure risk assessments and safe systems of work are followed, address hazards promptly, report and support investigations of incidents, ensure staff have proper equipment and PPE, and lead by example to foster a positive safety culture. Please note: For roles involving client site attendance, successful candidates will be required to obtain BPSS (Baseline Personnel Security Standard) clearance. This forms part of our pre-employment checks. Compensation Range: £60K - £70K #J-18808-Ljbffr

Plumbing Engineer Ganymede Energy is recruiting for a leading private provider of heating and maintenance services for residential properties across the UK. They are the second-largest home care maintenance company in the country. With a strong presence and continuous growth, who currently employs over 350 engineers. Established in 1992, the company brings decades of industry experience and offers excellent training facilities nationwide. Their training programs are comprehensive, safety-focused, and tailored to support individual employee development and career progression. This role involves working in private residential properties to identify, diagnose, and carry out repairs on a wide range of plumbing-related issues within domestic settings. Here is a short breakdown of the offering: The Package: Basic Salary: £40,720-£44,120 (dependent upon experience) + £3,000 guaranteed bonus in your first year! 40 hours per week, with annualised hours (less in summer, more in winter – consistent pay all year round!) Overtime available 33 days' holiday (including BHs) with the option to buy, sell or carry over up to a week Sick Pay & Maternity/Paternity Pay Company van, fuel card, tools, uniform & PPE provided Fantastic pension with income protection cover Access to a private, award-winning training centre & field coaches to support your growth Up to £2,500 Smart Tech & Home Improvement salary sacrifice scheme (IKEA, Currys) A supportive team where you'll be recognised and rewarded Clear progression opportunities About You: Level 2 in Plumbing (if successful, copies of your certificates must be provided) 1st and 2nd fix plumbing experience Full UK Driving Licence with no more than 6 penalty points Excellent customer service Proactive, 'can do' attitude Keen eye for detail and problem-solving skills If you are interested in joining a growing business at an exciting time, you can reply directly below or send your CV to or call me on for a full job description. Ganymede is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation TPBN1_UKTJ

I am recruiting for my client, an established company specialising in critical power protection equipment, who is looking for a Field Service Engineer to join their team covering the South of England. Candidates living in or around Watford, Bishop's Stortford, Bletchley, Buckingham, Bedford, Luton, Slough, Reading, Swindon, Crawley, Camberley, Guildford, Horsham, Maidstone, Cambridge, Bristol or surrounding areas are encouraged to apply. The successful candidate will travel directly from home to customer sites, carrying out servicing, planned maintenance, fault diagnosis and repairs on specialist power protection equipment. Although much of the current work is in and around London, engineers may be required to travel throughout the UK, with occasional overnight stays. Field Service Engineer Responsibilities: Carry out planned servicing, maintenance and repairs on specialist power protection equipment. Diagnose and rectify electrical and electronic faults. Attend customer sites to investigate faults and carry out repairs. Read and interpret electrical diagrams and schematics. Complete service reports and maintain accurate records of work carried out. Work independently with technical support available from the wider engineering team. Participate in the callout rota following completion of training. Field Service Engineer Requirements: Hold a recognised Level 3 qualification in Electrical or Electronic Engineering as a minimum. Practical experience working with electrical and electronic equipment, including fault finding, maintenance and repairs. Ability to read and interpret electrical diagrams and schematics. Experience using electrical and electronic test equipment. Good IT skills and the ability to work independently. Willingness to undertake specialist training and develop new skills. Flexible approach to travel throughout the UK, including occasional overnight stays. Willingness to work any 5 days out of 7, including weekends, and participate in the callout rota. Full clean UK driving licence. Willingness to undertake and pass security checks. Field Service Engineer Benefits: Annual salary circa £51,750, comprising £45,000 basic salary and guaranteed 15% shift allowance of £6,750. 37.5 hour working week, any 5 days out of 7, including alternate weekends. Overtime paid. Additional callout allowance. Fully expensed company vehicle with private use permitted. Company mobile phone, laptop, tools, PPE and uniform provided. Company fuel card and credit card for expenses. Private medical scheme and pension scheme following probation. Full initial and ongoing specialist equipment training. Opportunity to develop a long term career within the critical power industry. TPBN1_UKTJ