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Problem manager jobs in United Kingdom - Page 3

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  • Web Developer
    Web Developer
    1 month ago
    Part-time
    Surbiton

    About School Prom Car Hire School Prom Car Hire is a growing international luxury transport platform delivering limousine hire, yacht charters, private aviation, chauffeur services, airport transfers, and premium event transport across the UK and worldwide. We operate in highly competitive digital markets. Our strategy is simple: build superior technical systems that outperform competitors in speed, structure, automation, and search visibility. We are hiring a Lead Full-Stack Developer to architect, optimise, and scale our entire web ecosystem. The Opportunity This is not a maintenance role. You will be responsible for designing and managing a technically advanced, SEO-first infrastructure capable of handling multiple high-value service verticals and international expansion. You must be comfortable owning: • Front-end engineering, • Back-end architecture, • Server & cloud infrastructure, • Technical SEO frameworks, • CRM systems, • AI-driven automation Core Responsibilities Full-Stack Development • Develop and maintain scalable web applications, • Work across multiple CMS platforms and custom systems, • Build modular, future-proof architectures, • Develop custom integrations and APIs, • Optimise database and backend performance, • Improve site speed, efficiency, and stability Advanced Technical SEO • Design search-optimised site structures, • Implement Hub & Spoke content models, • Build scalable MCP (Modular Content Publishing) systems, • Manage crawl strategy and indexation, • Implement structured data and schema, • Handle canonicalisation, redirects, hreflang, • Conduct log file analysis, • Prepare for and mitigate Google Core Update impacts You should understand semantic SEO, entity-based optimisation, and technical factors influencing ranking performance. Infrastructure & Security • Manage VPS / Cloud environments, • Configure caching layers and CDNs, • Monitor uptime and system health, • Implement security hardening, • Oversee backups and recovery systems CRM & Automation • Integrate and optimise CRM platforms, • Build automated workflows, • Implement AI-powered operational systems, • Streamline internal processes and lead handling Required Skills • 5+ years as a Full-Stack Web Developer, • Strong front-end and back-end development experience, • Experience beyond WordPress (multiple CMS & custom builds), • Advanced technical SEO knowledge, • Understanding of Google algorithm behaviour, • Server management and performance optimisation experience, • Ability to manage multiple projects simultaneously, • Strong analytical mindset What We’re Looking For • A strategic thinker who understands digital growth, • Someone who builds for scalability, not shortcuts, • A developer who anticipates problems before they happen, • High ownership mentality, • Detail-oriented and performance-driven What You’ll Gain • Direct technical leadership influence, • Long-term growth within a scaling brand, • Competitive compensation, • Remote flexibility, • Opportunity to build a high-performance digital ecosystem To Apply Submit: • CV, • Portfolio or GitHub, • Example of a scalable system you’ve built, • A short outline of how you future-proof websites against algorithm changes

    Immediate start!
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  • IT Quality Assurance (QA) & Testing Professional
    IT Quality Assurance (QA) & Testing Professional
    1 month ago
    £40000–£55000 yearly
    Full-time
    Harrow

    Job Overview We are seeking a highly skilled and detail-oriented IT Quality Assurance & Testing Professional to join our growing technology team in London. The ideal candidate will be responsible for ensuring the quality, performance, security, and reliability of software applications through structured testing processes and continuous quality improvements. This is a 100% office-based role, and only candidates currently residing inside London and able to work from the office will be considered. Key Responsibilities • Design, develop, and execute test plans, test cases, and test scenarios based on business and technical requirements, • Perform manual and automated testing for web, mobile, and backend applications, • Conduct functional, regression, integration, system, smoke, UAT, and performance testing, • Identify, document, and track defects using defect management tools (e.g., Jira, Azure DevOps), • Work closely with developers, product managers, and business stakeholders to ensure quality deliverables, • Validate data accuracy, API responses, and backend logic, • Participate in Agile/Scrum ceremonies including sprint planning, stand-ups, reviews, and retrospectives, • Ensure compliance with QA standards, best practices, and security guidelines, • Support release activities and post-production validation, • Proven experience as a QA Engineer / Software Tester / IT Quality Analyst, • Strong understanding of SDLC, STLC, Agile, and Waterfall methodologies, • Hands-on experience with manual testing techniques, • Experience with test automation tools (Selenium, Cypress, Playwright, or similar), • Knowledge of API testing tools such as Postman or SoapUI, • Familiarity with SQL and database validation, • Experience using test management and bug tracking tools (Jira, TestRail, Azure DevOps), • Strong analytical, problem-solving, and documentation skills, • Experience with CI/CD pipelines, • Performance testing experience (JMeter, LoadRunner), • Knowledge of security testing basics, • ISTQB or equivalent QA certification, • Experience testing cloud-based applications (AWS / Azure) Eligibility Criteria (Mandatory) • Must be currently based inside London, • Must be able to work from office (no remote or hybrid option), • Must have the right to work in the UK

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  • IT Support & Web Contect Technician
    IT Support & Web Contect Technician
    1 month ago
    £42000–£45000 yearly
    Full-time
    London

    Overview We are seeking a dedicated IT Support professional to join our dynamic team. The successful candidate will provide essential technical assistance across various platforms, ensuring seamless operation of our IT infrastructure. This role offers an excellent opportunity to utilise and develop your expertise in computer networking, hardware, and software support within a fast-paced environment. The position is paid and ideal for individuals passionate about delivering exceptional customer service and technical solutions. Duties • Provide first-line technical support to end-users via help desk systems such as ServiceNow and Jira., • Provide training to company end-users and create user guides and support them., • Data Integrity & Reporting Assist with data entry, validation, and cleaning to ensure accuracy and consistency and Generate standard reports and support users in dashboards., • Troubleshoot and resolve issues related to desktop hardware, operating systems (Windows, macOS, Linux), and software applications including Microsoft Office., • Assist with network connectivity problems involving LAN, VPN, DNS, TCP/IP, and firewall configurations., • Manage user accounts and permissions within Active Directory and utilise SCCM for software deployment and updates., • Support server infrastructure including Microsoft Windows Server environments and BMC Remedy ticketing system., • Maintain computer hardware, peripherals, and network equipment ensuring optimal performance., • Document incidents, resolutions, and system configurations accurately for future reference., • Collaborate with cross-functional teams to implement system upgrades and security patches., • Strong understanding of computer networking concepts such as LAN, TCP/IP, DNS, VPNs, firewalls, and TCP protocols., • Proven experience in desktop support for Windows (including Windows Server) and macOS operating systems; familiarity with Linux is advantageous., • Proficiency in Active Directory management and familiarity with SCCM for software deployment., • Responsible for providing technical support, advice and guidance for internal/external users of IT systems and applications, either directly or by telephone, e-mail or other network interaction., • Knowledge of hardware troubleshooting including components such as motherboards, hard drives, RAM, and peripherals., • Experience with help desk tools like ServiceNow or Jira; ticket management skills are essential., • Ability to communicate complex technical information clearly to non-technical users with excellent customer service skills., • Familiarity with remote support tools such as BMC Remedy or similar ticketing systems., • Analytical skills to diagnose issues efficiently using system logs and diagnostic tools., • Strong organisational skills with the ability to prioritise multiple tasks effectively. This role is ideal for motivated individuals eager to advance their career in IT support while delivering outstanding service across diverse technological environments.

    Immediate start!
    Easy apply
  • Executive Chef
    Executive Chef
    1 month ago
    £40000–£50000 yearly
    Full-time
    London

    Are you an experienced chef looking for the next step in your career? Passionate about nutritious & exciting food? Looking to make a real difference in children’s lives? Ambitious to grow and develop within a dynamic and expanding team? Fuel for Learning School Caterers is looking for a talented executive chef to join our friendly and dedicated team. We provide catering to schools in East & North London and as we expand, we are looking for team members that will bring energy, ambition and creativity. Successful candidates will have: 1. Over 10 years of experience working to a high standard in restaurants or hotels and have solid foundational knowledge of food and cookery., 2. Have Head Chef experience and a solid understanding of profit margins, health & safety, ordering, stock control & team management., 3. Enjoy working with children, engaging in cookery classes and similar projects, 4. Be a great problem solver, able to adapt to different kitchens and situations, 5. Be an excellent communicator, comfortable managing staff and clients, 6. Creative & energetic. Willing to bring fun and inspirational ideas, 7. Ambitious. Looking for a role that has the potential to grow into higher management within a company looking to make a positive impact in the education sector. Fuel for Learning can provide: 1. A competitive salary of 40k+, 2. A friendly working environment, joining other dedicated and talented team members, 3. Great hours with weekends off, long summer holidays, Christmas & Easter Breaks, 4. A creative and rewarding role within a sector badly in need of new energy and ideas, 5. A great opportunity to be part of an expanding team with excellent career growth

    Easy apply
  • Security Officer
    Security Officer
    1 month ago
    £12–£16 hourly
    Part-time

    We are seeking dedicated and professional individuals to join our team as a Security Officer, embodying our core values of Loyalty, Integrity, and Professionalism. This role is ideal for exceptional leaders who excel in a customer-centric environment and are committed to delivering high standards of service. As a Security Officer, your key responsibilities will include: • Extending a warm and professional welcome to all venue visitors., • Conducting thorough screenings to ensure entry suitability., • Leading and managing the door supervision team, ensuring effective performance of duties., • Developing and implementing robust security protocols and procedures., • Collaborating effectively with clients, customers, and colleagues to ensure seamless operations., • Performing detailed searches for unauthorized or illegal items., • Responding promptly and efficiently to incidents within queues or the venue, coordinating with team members as necessary., • Providing comprehensive customer support and managing incidents both inside and outside the venue to maintain a safe environment., • Maintaining a visible security presence to ensure smooth operations and enhance the overall customer experience., • Conducting regular briefings with the team to discuss strategies and identify areas for improvement., • Offering training and mentorship to both new and existing team members, fostering a skilled and cohesive unit. We are looking for a natural communicator with excellent problem-solving skills and a consistently positive attitude, ready to contribute to a secure and welcoming atmosphere.

    Immediate start!
    Easy apply
  • Event Manager
    Event Manager
    2 months ago
    Part-time
    London

    Join our dynamic, community-driven social enterprise dedicated to supporting young people aged 16–24 in their journey through education, employment, and personal development. As an Event Manager, you will play a crucial role in bringing our mission to life by conceptualizing, planning, and executing engaging events that empower and inspire our target demographic. Key Responsibilities: • Lead the end-to-end planning and execution of a variety of events, including workshops, seminars, career fairs, and community engagement activities., • Collaborate with internal teams and external partners to ensure seamless event delivery and alignment with organizational goals., • Manage event budgets, timelines, and logistics, including venue selection, vendor negotiation, and resource allocation., • Develop and implement marketing strategies to promote events and maximize attendance., • Oversee on-site event management, ensuring a positive experience for all participants and stakeholders., • Conduct post-event evaluations, gather feedback, and analyze data to measure impact and identify areas for improvement., • Maintain strong relationships with community organizations, educational institutions, and corporate partners. Requirements: • Proven experience in event management, coordination, or a related field, preferably within the non-profit or social enterprise sector., • Strong organizational skills with meticulous attention to detail and the ability to manage multiple projects simultaneously., • Excellent communication and interpersonal skills, capable of engaging effectively with young people, partners, and team members., • A proactive and creative approach to problem-solving, with a knack for innovation., • Demonstrated ability to work independently and as part of a collaborative team., • A genuine passion for youth development and community empowerment. What We Offer: • The opportunity to make a tangible difference in the lives of young people., • Work within a supportive and mission-driven environment., • Be part of a team dedicated to fostering positive social change.

    Easy apply
  • Sauna Host - LoWLU Saunas
    Sauna Host - LoWLU Saunas
    2 months ago
    £13 hourly
    Part-time
    London

    About Lowlu: Lowlu is a sauna and cold plunge business. Our mission is to bring the joy of sauna and plunge to as many people as possible. The Role: We’re looking for a hands on, proactive person to join the Lowlu team. Your role will be to ensure every customer has a smooth and enjoyable experience, and the site runs to a consistently high standard. You’ll be the friendly face on-site, making guests feel welcome and supported, while also keeping an eye on the day-to-day operational details, and cleaning the site. Key responsibilities include: • Greeting and checking in guests, answering questions, and gathering feedback, • Handling any urgent site issues e.g. access problems, • Monitoring the site’s condition, taking pride in the appearance and functionality of the space, noticing when things need fixing or updating, • Flagging anything that requires further attention to the Lowlu team, • Suggesting ideas and improvements to help enhance the customer experience and overall site operations, • Tidying and cleaning the site between sessions About You: You’re someone who enjoys taking proactive ownership and solving problems. You’re reliable and organised, with good common sense and a high level of self-sufficiency. You care about quality, and get satisfaction from running a tight ship. You like working with people - customers and colleagues - and are a good communicator. You also like to keep spaces clean and tidy. Requirements: • Sauna & or cold plunge fan!, • Self-sufficient, reliable and proactive, • Strong attention to detail and pride in your environment, • Willing to roll your sleeves up and clean when necessary, • Clear communicator with great interpersonal skills, • Problem solver who will look to find resourceful solutions, • Good time management, planning and task management Nice to Have: • Experience with light maintenance: DIY and handywork Lowlu Sauna Host - Kentish Town 🧖 Part Time Shift Work: Hours: Morning shift: 6.00-14.00. Evening shift 14.00-22.00 Filler shift 1700-22:00 Location: The North London Sauna - 44 Caversham Rd, London NW5 2DS Salary: £13 / hour

    Immediate start!
    No experience
    Easy apply
  • Ecommerce Manager
    Ecommerce Manager
    2 months ago
    £8.5–£10 hourly
    Full-time
    Southall

    R S Gadgets, a dynamic provider of mobile accessories, is seeking an experienced Ecommerce Manager to drive our online sales strategy and operations. This crucial role focuses on maximizing our presence and performance across key e-commerce platforms, particularly Amazon and eBay TikTok and other marketplaces to achieve sales growth and enhance customer satisfaction. Key Responsibilities: • Develop and execute comprehensive e-commerce strategies to increase sales and market share on Amazon and eBay Tiktok and other marketplaces, • Manage and optimize product listings, including content, pricing, and promotional activities., • Monitor e-commerce trends, competitor strategies, and platform updates to ensure competitive advantage., • Oversee the entire customer journey, from inquiry resolution to post-sales support, ensuring excellent customer service., • Analyze sales performance data, identify growth opportunities, and implement corrective actions as needed., • Collaborate with internal teams and suppliers to ensure efficient product management, inventory, and order fulfillment. Desired Skills and Experience: • Proven experience in e-commerce management, with significant expertise in Amazon and eBay platforms., • Strong understanding of online retail operations, digital marketing, and customer relationship management., • Excellent analytical capabilities to interpret sales data and market trends., • Exceptional communication, organizational, and problem-solving skills., • A proactive, results-oriented approach with a focus on continuous improvement. NOTE WE DO NOT NEED BEGINNER AND WE CANT PROVIDE TRAINING IF YOU ARE A NEW LEARNER you must comply minimum of 2 years of continuous selling & Manging e-commerce platforms and marketplaces Thank you

    Immediate start!
    Easy apply
  • Investment Consultant
    Investment Consultant
    2 months ago
    £25000–£80000 yearly
    Full-time
    London

    As an investment consultant associate within our private market sales team, you will be evaluating, discussing and relaying direct private equity and fixed income opportunities with existing and prospective high net worth clients. This is an exciting opportunity for a motivated professional with a strong background in sales, private equity or fixed income to develop long-term client relationships and drive sales in a fast-growing market. Core Skills: Active Listening: Understanding customer needs by focusing on their words, not just waiting to speak. Relationship Building: Creating trust and rapport with prospects to foster long-term partnerships. Prospecting & Research: Identifying potential customers through, research, networking, and social media. Effective Communication: Articulating value clearly and using stories to engage, rather than just listing features. Objection Handling & Negotiation: Addressing concerns, managing resistance, and securing win-win agreements. Closing Techniques: Confidently asking for the sale or next step at the appropriate time. Time Management: Prioritizing high-value prospects and activities to maximize efficiency. Product Knowledge: Possessing deep, expert knowledge of the product or service being sold. Adaptability: Adjusting communication style and techniques based on the prospect and situation. Technical Savviness: Proficiency with sales tools like CRM software (e.g., Salesforce, HubSpot) and LinkedIn for outreac Required Skills Core Responsibilities • Conducting research, surveys, and interviews to gather data., • Analyzing, identifying, and solving complex business problems., • Presenting findings, insights, and recommendations to clients., • Implementing new procedures and strategies., • Client Interaction and Empathy: Building credibility and rapport, understanding client needs, and adapting to different corporate cultures., • Project Management: Managing timelines, organizing tasks, and leading teams to deliver results., • Technical Proficiency: Advanced skills in PowerPoint for presentations, Excel for financial modeling, and data visualization tools., • Adaptability and Flexibility: The ability to work across different industries and adjust to changing project scopes., • Business Acumen: Understanding market dynamics, financial concepts, and industry trends.

    Easy apply
  • Senior Customer Service Advisor
    Senior Customer Service Advisor
    2 months ago
    £50000–£60000 yearly
    Full-time
    London

    As a Senior Customer Support Specialist, you will play a key role in ensuring an exceptional support experience for our clients, candidates, and internal teams. Operating remotely, you will manage complex inquiries, mentor junior support staff, and contribute to the continuous improvement of our customer service processes. This role demands strong problem-solving skills, a proactive mindset, and a deep commitment to service excellence. Key Responsibilities: -Serve as the primary escalation point for complex or high-priority support inquiries -Provide timely, professional, and solutions-oriented support across email, phone, and chat -Monitor and ensure SLA compliance and customer satisfaction targets are met -Collaborate with cross-functional teams to resolve client and candidate issues -Support onboarding and training of new support specialists -Identify trends in customer feedback and recommend process improvements -Maintain up-to-date knowledge of internal systems, processes, and recruitment operations Requirements: -3+ years of experience in a customer support or client services role, ideally in a recruitment or professional services environment -Excellent written and verbal communication skills -Strong interpersonal and problem-solving abilities -Self-motivated with the ability to work independently in a remote setting -Experience with CRM and support tools (e.g., Salesforce, Zendesk) is an advantage -High level of professionalism, empathy, and attention to detail What We Offer: -Fully remote work flexibility -Competitive salary and benefits package -Opportunities for professional development and career growth -A supportive, collaborative global team culture -Tools and resources to succeed in a virtual work environment

    Easy apply
  • Local Borough Council Property Liason
    Local Borough Council Property Liason
    2 months ago
    Full-time
    Croydon

    Job Title: Council Liaison & Booking Officer Location: London Employment Type: Full-time / Part-time / Contract (Flexible) Role Overview We are looking for an organised and confident Council Liaison & Booking Officer to manage relationships with London local councils and secure council bookings for properties that we have already procured. This role focuses on coordinating with council housing teams, arranging inspections, managing paperwork, and ensuring properties are successfully placed on rent with councils. Key Responsibilities Council Liaison & Relationship Management Act as the primary point of contact between the company and local council housing teams Build and maintain working relationships with council officers across multiple London boroughs Respond promptly to council enquiries and booking requests Property Booking & Lettings Coordination Submit procured properties to councils for leasing or nightly/temporary accommodation schemes Coordinate council viewings, inspections, and handovers Manage booking confirmations, tenancy start dates, and contract documentation Compliance & Documentation Ensure all required documents are submitted accurately and on time, including: Gas Safety Certificates Electrical Safety Reports (EICR) EPCs HMO licences (where applicable) Fire safety and compliance documents Track council requirements and borough-specific compliance standards Inspections & Issue Resolution Coordinate council property inspections and follow up on any remedial actions required Liaise internally with maintenance, procurement, and compliance teams to resolve issues Keep councils updated on timelines and progress Pipeline & Reporting Maintain an up-to-date pipeline of properties submitted, approved, or pending with councils Track booking status, rental values, and contract durations Provide regular reports to management on council placements and performance Experience & Seniority Levels Junior Level Strong administrative and communication skills Confidence dealing with councils, clients, and stakeholders Ability to manage documentation and follow processes Willingness to learn council housing schemes and compliance requirements Mid-Level Experience working with London councils or in housing, lettings, or property management Familiarity with council leasing, TA (temporary accommodation), or PSL schemes Ability to manage multiple boroughs and bookings simultaneously Senior Level Proven experience securing council bookings at scale Strong relationships within council housing departments In-depth understanding of council procurement, compliance, and inspection processes Ability to streamline systems, improve turnaround times, and train junior staff Key Skills & Attributes Excellent communication and relationship-building skills Strong attention to detail and document management Good understanding of London borough requirements Ability to manage multiple properties and deadlines Problem-solving and follow-up driven mindset

    No experience
    Easy apply
  • Warehouse and Supply Operative
    Warehouse and Supply Operative
    2 months ago
    £32000 yearly
    Full-time
    London

    The Warehouse and Supply Operative here at Crate Brewery plays a crucial role in upholding the compliance and smooth running of our warehouse logistics. In this role you will use your developed organisational and communication skills to ensure consistently high health and safety standards, excellent service and delivery for our customers (B2B and B2C), and smooth working across teams within the group. You will work closely with the Stock and Procurement Manager, who manages this position. This role will suit you if you are self motivated and enjoy working solo, as well as collaborating with a wider team operation. Please see the core responsibilities below for more information. At Crate we offer an inclusive, creative and supportive team culture, and we always look to our team first when development opportunities arise. Employees benefit from free food and drink on working days, as well as a 50% staff discount across our sites and online shop. All staff also have access to free wellbeing support and counselling through Hospitality Action. Following successful completion of the probationary period, this role qualifies to take part in our four day week trial, so being proactive, highly organised and a great communicator is vital. Person specification • Organised with a methodical approach to managing routine task workload, • A positive, go-getting attitude, with stringent time and task management skills, • A problem solver, able to find efficient solutions in a fast paced environment, • A confident communicator with a focus on persuasive action both internally and externally, • Self motivated when solo working, and as part of a cross functional team, • Eager to collaborate with other departments or affiliate companies, and capable of working flexibly to achieve company goals, • Strong computer literacy - Google suite, Breww, Slack and Asana are key platforms used daily, • Possession of a full UK driving license (essential), • FLT license (highly desirable), • Manual handling experience (highly desirable), • Knowledge of and an interest in craft beer (desirable) Core responsibilities • Deliveries to our key customers, on time and in full, • Maintaining a high level of customer service at all times, • Assisting in the movement of goods from suppliers to warehouses and from warehouses to customers, • Ensuring Crate warehouse spaces are safe, tidy, organised, and compliant with health and safety regulations including weekly checks, • Conducting weekly stock takes, utilising stock rotation plans for optimal quality, including promptly reporting any issues or outages to the Stock & Procurement Manager, • Overseeing the storage and handling of goods, optimising space utilisation and implementing best practices in warehousing, • Handling, packing and dispatching goods on behalf of third party tenants, • Setting a high standard of manual handling, • Contributing to department meetings with the Brewery team to achieve common goals, • Assisting with procurement of raw materials for our suppliers, in line with Crate’s internal demand planning, • Monitoring supplier performance, communicating results to higher management, • Ensuring e-commerce operations are kept up to date

    Easy apply
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