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Job Overview Kara Healthcare is a distinguished care provider offering person-centred support across our Residential and Nursing care homes. We are committed to delivering outstanding, compassionate care-ensuring regulatory excellence and safeguarding resident well‑being. As our Quality & Compliance Manager, you will uphold exceptional quality and ensure full compliance with CQC, Local Authorities and other relevant standards. You will support Home Managers, lead audits and inspections, and drive continuous improvement across our homes in the North East Region. Duties • Lead quality assurance within the homes, regulatory audits, and spot checks across the homes, • Develop, maintain, and improve policies, procedures, and risk management systems in line with CQC (England), • Conduct internal audits, investigate incidents and non‑compliance events, driving best practices, • Support homes to remain compliant with up to date guidance, • Remote monitoring of digital systems and driving quality across the group, • Mentor and support Home Managers to foster a culture of continuous quality improvement, • Prepare management information and monthly quality performance reports, • Liaise with regulatory bodies and support responses to inspections and improvement plans, • Coordinate staff training and compliance education on quality, safety, and safeguarding., • Proven experience in a compliance role, preferably within the Health and Social Care Sector, • Exceptional organisational skills with a keen attention to detail., • Effective communication skills, both written and verbal, with the ability to engage stakeholders at all levels., • A proactive approach to problem-solving and the ability to work independently as well as part of a team., • A respectful, courteous and compassionate nature and a willingness to undertake any aspects of care or non-care duties, • A belief in always giving your personal best and striving for continuous improvement., • Minimum 5 years in social or health care quality/compliance, including at least 1 year in a managerial role, • Proven knowledge of Care Quality Commission standards, and associated legal frameworks, • Strong leadership, auditing, and risk-based problem-solving abilities., • Excellent communication for staff training, coaching, and stakeholder engagement., • Experience in implementing quality audit tools., • Experience managing multiple sites and responding to external inspections and quality frameworks

Job Title Senior Manager Sales Enablement Job Description Location: Newcastle Reports to: Senior Director of Sales Enablement Are you passionate about empowering sales teams to perform at their best? Do you thrive in a fast-paced, collaborative environment where your leadership drives real business outcomes? If so, we want to hear from you! We're looking for a Senior Manager of Sales Enablement to lead a high-performing team and shape the future of enablement across our regional commercial teams. In this strategic role, you'll act as a trusted advisor to senior commercial leaders, aligning enablement initiatives with business goals and driving measurable impact. What You'll Do Lead & Inspire: Manage and mentor a team of Sales Enablement Program Managers. Set clear goals, foster growth, and build a culture of excellence. Strategic Partnering: Build strong relationships with Commercial Leaders, Product Marketing, and Business Units to align enablement strategies with regional goals. Drive Regional Success: Own and execute the enablement plan for your region, ensuring alignment with go-to-market strategies and revenue objectives. Deliver Impact: Design and implement enablement programs that support onboarding, continuous learning, and sales excellence. Measure What Matters: Track and report on program effectiveness, performance improvements, and business outcomes. Scale with Consistency: Maintain a scalable, repeatable model for enablement that supports global consistency while addressing regional needs. Collaborate Globally: Work with global enablement leaders to share best practices and maximize the impact of a unified enablement strategy. Key Responsibilities What You Bring Proven experience leading and coaching high-performing teams Strong project management skills with the ability to drive initiatives independently Excellent communication and stakeholder management abilities A strategic mindset with a passion for coaching and development Ability to influence and align cross-functional teams toward shared goals Resilience, adaptability, and a proactive approach to problem-solving Deep understanding of sales processes, business acumen, and organizational dynamics #JU-1 Function Routes to Revenue Country United Kingdom Office Location Newcastle Work Place type Hybrid Advert Working at Sage means you're supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions. Our colleagues are the best of the best. It's why we were awarded 2024 Best Places to Work by Glassdoor. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential. Learn more about working at Sage: sage.com/en-gb/company/careers/working-at-sage/ Watch a video about our culture: youtube.com/watch?v=qIoiCpZH-QE We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out at . Learn more about DEI at Sage: sage.com/en-gb/company/careers/diversity-equity-and-inclusion/

Job Title Inside Practice success manager Job Description Inside Practice Success Manager role Our Accountancy and Practice team at Sage are constantly striving to make Sage the software of choice within the professional Accountancy world. With a focus on supporting accountants our Practice Success Managers play a pivotal role in nurturing trust with the ultimate aim of creating advocacy for Sage's products and services. Taking a consultative approach based on the accountant's needs and aspirations you will help drive engagement and advocacy. What's in it for you? Gaining in depth knowledge of Sage's accountancy products gives you an amazing insight into the world of accountancy and sales, we offer a competitive commission package as well as the opportunity to develop your career in sales which could lead to team lead positions as well as exploring other avenues in sales within Sage. This is a hybrid role 3 days in office 2 days home office (Newcastle) Summary of your day-to-day? You will continuously nurture strong relationships across for our accountants and implement a robust customer success model across our base using campaign led portfolio management. By gaining an understanding of your client's pain points you will be able to deliver responsive solutions and support and more importantly add value!! Hosting webinars and demo's to demonstrate our products and services will help support the engagement between Sage and our customers and show you as a true expert within the field. Minimum qualifications / experience Experience in an account management or sales position. Stakeholder management Problem Solver Proficiency in using CRM systems (Salesforce would be ideal) A good understanding of working in a SaaS or similar environment. Ability to manage time effectively Key Responsibilities • Delivery of 100% of revenue targets, • Delivery of NPS measures, demonstrating high levels of customer satisfaction., • Achieve call and contact productivity measures as directed, • Effective pipeline management, completed within agreed timescales, • Accurate sales forecasting, within +/- 5%, • Ability to accurately price sales, • Ensuring competent lead flow management, recording accurately and within timed SLA's on different CRM systems., • Maintain discounts within the agreed thresholds in line with the agreed discounting process, • Demonstrate high levels of Controls to improve the Accountants/Clients Customer Journey and minimum credits/amendments to contracts. Sage Benefits • Competitive base salary and commission structure, • Comprehensive health, dental and vision coverage, • Work away scheme for up to 10 weeks a year, • On-going training and professional development, • Paid 5 days yearly to volunteer through our Sage Foundation, • Flexible work patterns and hybrid working #LI-VK1 Function Sales Country United Kingdom Office Location Newcastle Work Place type Hybrid Advert Working at Sage means you're supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions. Our colleagues are the best of the best. It's why we were awarded 2024 Best Places to Work by Glassdoor. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential. Learn more about working at Sage: sage.com/en-gb/company/careers/working-at-sage/ Watch a video about our culture: youtube.com/watch?v=qIoiCpZH-QE We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out at . Learn more about DEI at Sage: sage.com/en-gb/company/careers/diversity-equity-and-inclusion/

Job Title UKIA Senior Operations Manager Job Description Drive the engine behind high-performing sales development. At Sage, we're powering the journey from interest to opportunity - and we're looking for a Senior Operations Manager to lead the way. This role is built for a change-maker. Someone who thrives at the intersection of strategy, systems, and scale. As the Senior Operations Manager for Sales Development across the UK and Ireland, you'll own the operational blueprint that drives growth, efficiency, and innovation throughout the SDR organisation. Your mission? To make our SDR teams faster, smarter, and more effective through intelligent processes, advanced tooling, and AI-powered optimisation. Key Responsibilities Optimise SDR Processes for Scale: Continuously evaluate and enhance end-to-end SDR workflows across inbound and outbound motions to ensure scalability, consistency, and alignment with global best practices. Identify and retire outdated processes and introduce innovations that improve speed and effectiveness. Drive Productivity and Tool Efficiency: Assess and refine the use of the SDR tech stack (e.g., What you'll be leading Optimising for Scale Evaluate and enhance SDR workflows across inbound and outbound motions. Build consistent, scalable, and repeatable processes that align with global standards. Eliminate inefficiencies and introduce innovations that accelerate speed to lead. Driving Productivity through Tools and Tech Audit, assess, and evolve the SDR tech stack. From CRM to engagement and routing tools, you'll ensure the team is equipped with the best-fit solutions to maximise output. Lead implementations and collaborate with global teams to roll out enhancements. Embedding AI and Automation Champion AI-led innovation across SDR workflows. Identify, test, and scale tools that power personalisation, prioritisation, and automation. Lead pilots and embed new technologies that free up time and improve outcomes. Insights that Drive Action Partner with Marketing Ops, BI, and Sales Ops to analyse funnel health, conversion rates, and pipeline performance. Turn data into insights. Turn insights into execution. Deliver clear reporting that drives decision-making across regions. Own Regional Operations Be the go-to operational lead for SDRs in UKIA. Troubleshoot challenges in real time, provide support on tooling and process issues, and drive best-practice adoption across the region. Solve Systemic Challenges Spot recurring issues, apply structured problem-solving, and deliver long-term solutions. Create documented frameworks that drive consistency and reduce manual effort over time. Partner Across the Business Collaborate with senior Sales and Marketing leaders to ensure operational alignment with strategic priorities. Provide regular updates, influence direction, and execute on shared goals. Enable Change Work hand-in-hand with the Enablement team to ensure successful rollout and adoption of new processes, tools, and training programmes. Support SDR leads and team members in embedding these changes into their daily rhythm. What makes you the one You're operationally obsessed - and you get a buzz from turning chaos into clarity. You're analytical, innovative, and laser-focused on scale and performance. But above all, you're a collaborator who brings people with you, from SDR to VP. What you bring 5+ years of experience in sales, business, or revenue operations, ideally in a B2B SaaS environment Proven success delivering operational change in a fast-paced, cross-functional setting Strong grasp of continuous improvement methodologies (Lean, Six Sigma, Agile) Experience designing scalable frameworks and leading process improvement workshops Confident using Salesforce, sales engagement tools (Outreach, Salesloft), and marketing automation platforms (Marketo, HubSpot) Skilled in business analysis, project management, and stakeholder engagement Experience with international sales teams and operational complexity across regions Curious, resilient, and always looking for ways to improve the system Why this role matters This isn't just a job in operations. It's a chance to shape how a modern sales development engine functions at scale-through process, people, and tech. You'll play a key role in how our sales teams convert potential into pipeline, and pipeline into revenue. teams, ideally within a sales development or commercial environment • Strong background in continuous improvement methodologies (e.g., Lean, Six Sigma, Agile) and experience facilitating process mapping and service improvement workshops, • Demonstrated ability to design and implement scalable operational frameworks that drive productivity, efficiency, and consistency, • Strong analytical, project, and business analysis skills, with a track record of translating business needs into operational solutions, • Proficiency in Microsoft Office tools including Excel, Word, PowerPoint, Outlook, Visio, and Project, • Experience evaluating and integrating emerging technologies, including AI, to enhance operational performance and team effectiveness, • Excellent communication and stakeholder engagement skills, with the ability to influence and collaborate across senior leadership and global teams, • Proficiency with CRM (e.g., Salesforce), sales engagement platforms (e.g., Outreach, Salesloft), and marketing automation tools (e.g., Marketo, HubSpot), • Experience working across international markets would be ideal #LI-VK1 Function Performance Marketing Country United Kingdom Office Location Newcastle Work Place type Hybrid Advert Working at Sage means you're supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions. Our colleagues are the best of the best. It's why we were awarded 2024 Best Places to Work by Glassdoor. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential. Learn more about working at Sage: sage.com/en-gb/company/careers/working-at-sage/ Watch a video about our culture: youtube.com/watch?v=qIoiCpZH-QE We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out at . Learn more about DEI at Sage: sage.com/en-gb/company/careers/diversity-equity-and-inclusion/

Job Title Global Payroll Manager Job Description Shape the future of global payroll operations. We're looking for a Global Payroll Operations Manager to lead a team of payroll analysts and oversee end-to-end payroll processes across multiple countries. In this role, you'll provide leadership, ensure compliance, and contribute to global payroll initiatives-including automation, risk management, and process improvement. This role will work in the office 3 days a week and 2 from home. Key Responsibilities • Lead and manage payroll operations for multiple countries using ADP GlobalView, • Provide day-to-day guidance to a team of Global Payroll Analysts, • Support internal and external audits, ensuring governance and compliance, • Collaborate with key stakeholders to streamline and improve central processes (e.g. Share Plans, Commissions, Salary Reviews), • Maintain up-to-date payroll documentation in Confluence and enforce governance models, • Contribute to global payroll initiatives including automation, internal controls, and data retention, • Manage vendor relationships, including ADP MyView portal administration, ticketing, and user access audits, • Oversee payroll-related purchase orders and invoicing, • Support business continuity planning for the payroll function, • Act as a proxy for the Global Payroll Transformation Manager and other Payroll Managers when needed What You'll Bring: • 5+ years of multi-country payroll experience, • Experience using ADP (GlobalView preferred) and/or SAP Payroll, • Strong knowledge of payroll governance, compliance, and best practices, • Excellent organizational and problem-solving skills, • Familiarity with data tools such as Excel, Power BI, and automation platforms, • Experience managing vendors and cross-functional stakeholders, • Leadership experience, • Project or performance management experience (desirable), • Knowledge of time & attendance systems (e.g. Kronos) and ticketing tools (e.g. ServiceNow), • Agile mindset and ability to adapt quickly to new tasks and tools Your benefits (Only Applicable for UK Based Roles) Benefits video - • Generous bonuses and pension scheme: Up to 8% matched pension contribution plus 2% top-up by Sage., • 25 days of paid annual leave with the option to buy up to another 5 days, • Paid 5 days yearly to volunteer through our Sage Foundation, • Enhanced parental leave, • Comprehensive health, dental, and vision coverage, • Work away scheme for up to 10 weeks a year, • Access to various helpful memberships for finances, health and wellbeing #LI-CF1 Function People Country United Kingdom Office Location Newcastle;Winnersh Work Place type Hybrid Advert Working at Sage means you're supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions. Our colleagues are the best of the best. It's why we were awarded 2024 Best Places to Work by Glassdoor. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential. Learn more about working at Sage: sage.com/en-gb/company/careers/working-at-sage/ Watch a video about our culture: youtube.com/watch?v=qIoiCpZH-QE We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out at . Learn more about DEI at Sage: sage.com/en-gb/company/careers/diversity-equity-and-inclusion/

Job Title Customer Success Manager Job Description Our team is built on trust, respect, and genuine support for one another. We believe people do their best work when they feel valued, empowered, and encouraged to bring their authentic selves to the table. If you're passionate about customer success, have a deep understanding of how finance teams operate, and thrive on building innovative solutions to solve real-world challenges, then we'd love to hear from you! The Role: We're looking for a dynamic and experienced Customer Success Manager to join our friendly and forward-thinking team. In this role, you'll combine technical expertise with a deep understanding of finance operations to help our customers overcome challenges and achieve their long- and short-term goals. Your primary mission will be to ensure that Sage customers derive maximum value from our solutions, guiding them toward business success and long-term partnership with Sage. You'll bring innovative ideas to the table, work collaboratively to solve customer challenges, and create tailored plans that align with their unique needs. What We're Looking For: • Someone who understands how finance teams operate and can empathise with their challenges., • A problem solver who's comfortable having in-depth conversations with CFOs and senior finance leaders about accounting processes, software challenges, and business needs., • A strategist who can build meaningful, long-term plans to help customers achieve their goals using Sage's tools and innovations., • A collaborator who thrives in a supportive, team-oriented environment., • If you're ready to join a team that truly cares for both its customers and colleagues and you're excited about helping businesses thrive, we can't wait to meet you! Hybrid - 3 days in our Newcastle office (global headquarters) Key Responsibilities Key Responsibilities: • Build Trusted Partnerships: Cultivate strong, trusted advisor relationships with key stakeholders and executive sponsors to ensure all activities align closely with the customer's business strategy and goals, maximizing the potential of Sage's solutions., • Drive Customer Success Planning: Develop and maintain comprehensive customer success plans that map out the journey to achieving their desired outcomes with Sage. Provide tailored recommendations, leveraging a deep understanding of Sage Intacct and our Marketplace Partners to align solutions with the customer's unique needs., • Deliver on Success Metrics: Consistently meet and exceed team KPIs while driving measurable outcomes for customers., • Coach and Empower Colleagues: Share expertise by training and mentoring members of the immediate and wider teams on systems, processes, and best practices to elevate team performance., • Enhance Customer Satisfaction: Actively improve and maintain customer satisfaction and NPS. Foster relationships that encourage participation in Sage's customer advocacy programs., • Lead Change Initiatives: Identify and execute large-scale initiatives to enhance operational efficiency, quality, and consistency within the team and across customer engagements., • Inspire Thought Leadership: Drive knowledge-sharing initiatives, such as thought leadership sessions, enablement workshops, and content creation, to benefit both customers and colleagues., • Be the Voice of the Customer: Represent customer needs and priorities to product management, influencing the product roadmap to reflect real-world requirements. Communicate upcoming product developments to customers to foster engagement and anticipation., • Own Customer Relationships: Take overall responsibility for managing relationships with Sage's mid-market and strategic customers, ensuring they derive ongoing value from their partnership with Sage., • Support Customer Success Operations: Collaborate with the Community Administrator and Customer Services teams to address success-related queries, actions, and escalations efficiently., • Handle Escalations: Provide direct support for high-priority or complex escalations, ensuring timely and satisfactory resolution., • Promote Engagement: Actively encourage customer engagement through newsletters, webinars, and events to strengthen their connection with Sage., • Manage Renewal Risks: Proactively identify and mitigate risks to subscription renewals by working closely with internal teams to safeguard customer retention., • Lead Complex Renewals: Oversee intricate renewal negotiations, collaborating with senior stakeholders to craft commercially viable and mutually beneficial agreements., • Guide the Customer Journey: Seamlessly transition customers from the implementation phase to success, ensuring they are equipped for long-term growth and satisfaction with Sage. #LI-AD1 Function Customer Operations Country United Kingdom Office Location Newcastle Work Place type Hybrid Advert Working at Sage means you're supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions. Our colleagues are the best of the best. It's why we were awarded 2024 Best Places to Work by Glassdoor. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential. Learn more about working at Sage: sage.com/en-gb/company/careers/working-at-sage/ Watch a video about our culture: youtube.com/watch?v=qIoiCpZH-QE We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out at . Learn more about DEI at Sage: sage.com/en-gb/company/careers/diversity-equity-and-inclusion/

Capability Lead - Waste Water Modelling Uk wide As an innovative and recognised industry leading practitioner, in this newly created role you will play an integral part in supporting our vision to be a national and global leader in wastewater modelling. As the Capability Lead (Head of Discipline) for Wastewater Modelling within our 600 strong Water Resource Group, you will drive the quality and delivery of complex modelling solutions managed by our 75+ wastewater modellers based across our UK, Ireland and Global Delivery Centres. You will leverage your leadership skills to ensure the continued growth and capability of your teams, creating a culture of opportunity and growth that supports personal and career development, embracing new technical capabilities that both meets and exceeds current and future client and market expectations - challenging the accepted. Remit of your role will include: • Partner with the Water Capability Director and the Water Chief Engineer, deliver project delivery excellence., • Create an environment where rigorous technical assurance governance is adhered to., • Collaborate with our wastewater modelling Regional Discipline Leads to provide key technical guidance on Jacobs appointed frameworks, contributing to the growth of the business through identifying, developing and delivering both existing and new workstreams and services., • Lead the development of a clear vision and strategic direction for wastewater modelling., • Drive innovation by identifying and implementing advanced techniques, tools and practices enhancing efficiency and sustainability., • Develop working methods, routines and innovative approaches to improve processes in the delivery of wastewater network projects., • Be the technical verifier on all complex wastewater modelling projects., • Manage systems to store, share, and apply modelling guidelines and practices effectively., • Have a strategic overview of ongoing capability footprint and recruitment, so that key skills within your teams align with and exceed current and future client and market demands., • Develop clear career development routes and succession plans for the capability, including engagement with our Global Design Centres., • Be a visible advocate for Jacobs Culture, leading a capability mindset focussed on Safety, our accelerators and initiatives, such as I&D and Agile Careers. We would be delighted to hear from and speak too candidates with a progressive mix of following:, • Chartered accreditation (ICE or CIWEM), • Expert in InfoWorks ICM, Info Asset Manager and ArcGIS., • Experienced Wastewater Modelling practitioner with proven track record in successfully leading large teams., • Recognised leader of complex technical projects with a focus on quality, efficiency, and innovative problem-solving., • Demonstrable record in driving vision, purpose and engagement across multi-office teams., • Inclusive and diverse with a global mindset, • Excellent Relationship and Stakeholder management, strategic influencing, conflict management and engagement skills that cultivate trust., • Engaging interpersonal and communication skills and an active listener., • Be curious and have a passion for project delivery innovation and delivery excellence., • Strategic mindset with an end user focus. #-LINM1 Manchester|Greater Manchester|United Kingdom Dublin|Dublin|Ireland Birmingham|West Midlands|United Kingdom Newcastle Upon Tyne|Tyne and Wear|United Kingdom Belfast|Antrim|United Kingdom Belfast|Antrim|United Kingdom Project Management Water

Job Title IT Controls and Audit Manager Job Description *Based 3 days a week in our Newcastle office Reporting to the Director of IT Governance, this role is responsible for defining, implementing and governing the IT Controls Framework globally. This responsibility includes but is not limited to. • Accountable for defining, implementing and governing the IT controls Framework to ensure that IT controls are effectively managed within IT., • Accountable for developing and implementing an operating model to ensure full compliance with the control framework., • Accountable for Controls Test planning, testing execution, and stakeholder metrics reporting., • Accountable for facilitating and providing effective collaboration between the wider IT teams and our business stakeholders to ensure compliance with our control framework., • Accountable for supporting and enabling IT audit and compliance reviews, ensuring responses are effectively documented and evidenced in a timely manner., • Accountable for ensuring effective remediation plans are in place and tracked to ensure compliance., • Drive excellence in operational delivery in how existing and new applications deliver operational excellence across their controls., • Coaching, mentoring and providing standards to support the wider IT teams in control compliance. Key Responsibilities • Lead and govern adherence to the control framework and control performance to ensure gaps are effectively reported, remediation plans agreed with stakeholders and operationalised within the agreed timescales., • Ensure there are effective reporting dashboards in place to support control owners., • Manage ongoing compliance and update process documents and control requirements, ensuring new controls are fully documented and compliant with the framework., • Manage and develop Controls Test plans to ensure all controls are effectively tested, reported and remediation plans agreed with stakeholders and operationalised within the agreed timescales., • Maintain and enhance the organisation's internal control framework, ensuring continuous improvement of IT controls and identifying opportunities to streamline and automate controls., • Align with stakeholders on strategic plans to ensure controls are fit for purpose and align to architectural changes in the technology landscape., • Act as a trusted advisor to senior management and business leaders on IT risks and controls. - Develop and deliver training, education and cultural initiatives to embed and operationalise effective control performance. •, • Prepare and present regular updates on IT Controls Program to senior leadership and key committees. Ability to summarise and highlight key risks, findings and recommendations. Audits: - Facilitate, support and enabling IT audit and compliance reviews, ensuring responses are effectively documented and evidenced in a timely manner., • Ensure there are effective remediation plans agreed with stakeholders and operationalised within the agreed timescales., • Reduce overall audit efforts by building information depositories and utilising existing control information. Other: • Accountable setting targets, priorities and ways of working for the IT Controls Governance team., • Coaching, mentoring and providing standards to support the IT Controls Governance team and wider IT teams in IT Controls., • Accountable for facilitating and providing effective collaboration between the wider IT teams and our business stakeholders ensuring a seamless end to end experience. Skills, know-how and experience: • Experienced manager who can set strategy, frameworks and drive outcomes in a matrix structure, with a proven ability to manage outputs against set targets., • Proven track record of successful delivery against plans autonomously., • Strong ability to influence stakeholders and manage competing priorities with a hands-on, results-oriented approach., • Excellent written and verbal communication skills, with the ability to communicate complex risk and control details to non-technical stakeholders and senior management., • Strong analytical and problem-solving skills, with the ability to identify risks, propose solutions, and drive continuous improvement., • Demonstrated ability to work collaboratively across teams and with senior leadership., • Skilled at building relationships and influencing others and driving accountability., • Recognised expert in IT Controls, • Proven track record in managing audits, understanding detailed technical and translating the details to be able to effectively communicate the details. VC-LINKEDIN Function IT Country United Kingdom Office Location Newcastle Work Place type Hybrid Advert Working at Sage means you're supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions. Our colleagues are the best of the best. It's why we were awarded 2024 Best Places to Work by Glassdoor. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential. Learn more about working at Sage: sage.com/en-gb/company/careers/working-at-sage/ Watch a video about our culture: youtube.com/watch?v=qIoiCpZH-QE We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out at . Learn more about DEI at Sage: sage.com/en-gb/company/careers/diversity-equity-and-inclusion/

Job Title People Process and Experience Manager Job Description We're looking for a dynamic leader to own and manage the delivery and governance of Sage's global process management framework within the People Function. This critical role will define and implement a framework that integrates continual improvement and enhances employee experience, driving operational excellence and digital transformation. This is a hybrid role working 3 days in the office and 2 from home. Key Responsibilities • Develop, implement, and govern Sage's global process management framework, ensuring alignment with strategic goals and best practices., • Oversee process documentation, service catalogues, and governance standards across the People Function., • Lead the design and optimisation of business processes to support an HRIS transformation, driving automation, scalability, and efficiency., • Champion the use of technology and AI to enhance process mapping and documentation., • Act as the primary advisor to Global Process Owners, Leads, and Centres of Excellence, supporting process changes and governance., • Own and operationalise the employee experience methodology, using data and feedback to improve colleague satisfaction and identify pain points., • Lead pilot projects to test new process designs, incorporating user insights and best practices to drive continual improvement., • Collaborate closely with People Operations, Enablement Services, Digital Services, and Change teams to ensure seamless delivery of technology-enabled processes and consistent content management., • Manage and develop the experience and process team, ensuring delivery of priorities aligned with the People Function strategy. Skills, know-how and experience:- • Proven expertise in process management and optimisation within a global/matrixed organisation., • Strong understanding of governance frameworks, compliance, and policy alignment., • Team management skills, • Experience working in a People team or working on HRIS implementations would be advantageous, • Excellent analytical, problem-solving, and communication skills., • Experience leveraging automation tools, technology integration, and AI in process management., • Ability to engage and influence stakeholders at all levels., • Knowledge of continuous improvement practices., • Proficiency in data analysis. Your benefits (Only Applicable for UK Based Roles) Benefits video - • Generous bonuses and pension scheme: Up to 8% matched pension contribution plus 2% top-up by Sage., • 25 days of paid annual leave with the option to buy up to another 5 days, • Paid 5 days yearly to volunteer through our Sage Foundation, • Enhanced parental leave, • Comprehensive health, dental, and vision coverage, • Work away scheme for up to 10 weeks a year, • Access to various helpful memberships for finances, health and wellbeing #LI-CF1 Function People Country United Kingdom Office Location Newcastle Work Place type Hybrid Advert Working at Sage means you're supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions. Our colleagues are the best of the best. It's why we were awarded 2024 Best Places to Work by Glassdoor. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential. Learn more about working at Sage: sage.com/en-gb/company/careers/working-at-sage/ Watch a video about our culture: youtube.com/watch?v=qIoiCpZH-QE We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out at . Learn more about DEI at Sage: sage.com/en-gb/company/careers/diversity-equity-and-inclusion/

Job Title Partner Account Manager Job Description The Payments/Fintech Business Consultant will drive and lead the fostering, nurturing, growth and development with our largest and most strategic Financial Technology (Fintech Partners). As a Senior Partner Account Manager, you will establish and maintain C-level, sales, and product relationships with these Fintech Strategic Partners, working with them to drive new significant revenue through customer acquisition into the SMB Market globally (NA, UKI, EU, ZA). You will be responsible for the development of activities to identify, develop, and administer strategic Fintech partnerships to realize key objectives, address unmet market needs, and create significant new revenue streams back to the business. Identify and deliver the vision, strategy, commercial arrangements, contractual agreements and partners for a best-in-class partners' relationship framework to support a growing ecosystem of Strategic Fintech Partnerships that are deeply integrated into the core Sage software offerings. Lead research activities to identify business opportunities, conduct due diligence, and develop plans and strategies to drive current & new relationships. The ideal candidate will be a seasoned strategic partnership account executive that has a proven track record of driving significant revenue within the fintech industry. Sage's commitments to the partner are to deliver, as a result of GTM activities, increasing volume, whilst enabling Sage to achieve scalable new customer growth and accelerated revenue growth. This is an hybrid role with 3 days per week in the office. Key Responsibilities Support and development of wider Fintech Partnership Strategy. Identify and secure commercial relationships with Fintech ISVs that are fully integrated/delivered as core features of the Sage product set globally. Identify and implement partner integrations in the market. Revenue Delivery - Achievement of expected new customer adoption, £8-10m in payments revenues and customer goals, the incumbent will define and drive acquisition activities. Subject Matter Expertise Stay informed of current local marketplace trends in Fintech and be the SME for internal sage stakeholders. Contribute to the overall vision, strategy, and execution plan. Collaborate with internal teams to maximize value of partnerships and revenues. Negotiate commercial terms, legal and financial agreements, such as NDA's & MSA's, etc. Ongoing Relationship Development - Ongoing day to day management of Strategic Fintech Partners that include communication, regarding fintech systems performance, delivery of key product enhancements on the roadmap, planned marketing and demand / lead generation activities and performance of the operating model. Working with the Partner to ensure performance is aligned to agreed contractual terms and revenue targets. Skills, know-how and experience: • Undergraduate or 5+ years of work experience in consulting equivalent experience required., • Consulting Experience: Experience in a consulting role, ideally focused on revenue growth, business transformation, or operational optimisation., • Proven Track Record: Proven ability to develop end-to-end strategies that drive measurable revenue growth through strategic consulting and effective implementation., • Analytical Expertise: Strong ability to analyse financial data, market trends, and sales performance to generate actionable insights., • Strategic Thinking: Ability to develop and execute long-term revenue growth strategies that align with business goals., • Sales & Marketing Knowledge: Deep understanding of sales processes, marketing strategies, customer lifecycle management, and revenue-generating activities., • Project Management Skills: Strong project management experience with the ability to handle multiple initiatives simultaneously while driving results., • Communication Skills: Exceptional verbal and written communication skills with the ability to present findings and strategies and influence C-suite executives and stakeholders., • Problem Solving: Ability to identify challenges quickly and devise creative, data-backed solutions to drive business performance. #LI-GG1 Function Partners Alliances and Expert Services Country United Kingdom Office Location Newcastle Work Place type Hybrid Advert Working at Sage means you're supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions. Our colleagues are the best of the best. It's why we were awarded 2024 Best Places to Work by Glassdoor. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential. Learn more about working at Sage: sage.com/en-gb/company/careers/working-at-sage/ Watch a video about our culture: youtube.com/watch?v=qIoiCpZH-QE We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out at . Learn more about DEI at Sage: sage.com/en-gb/company/careers/diversity-equity-and-inclusion/

Support Team Leader / Service ManagerNorth Tyneside - NE28/NE296 Bed Supported Living Learning disabilities, mental health needs, complex needs, and some mobility issuesSalary: £28,000 - £30,000 per annumWe are looking for a motivated and experienced Support Team Leader / Service Manager to overse

Residential Team Leader - Children's Services.Are you passionate about making a positive difference in the lives of children and young people? Do you have the leadership skills to inspire a dedicated team to provide outstanding care and support? If so, we want to hear from you!.We are seeking a dyna

Our Guest Service Manager closely supports the Active and General Manager. You'll work closely with the Senior Managers throughout the season to ensure we meet our duty of care. Guest Service Manager - Summer 2026 - Various Mediterranean Resorts.

Residential Team Leader - Children's Services.Are you passionate about making a positive difference in the lives of children and young people? Do you have the leadership skills to inspire a dedicated team to provide outstanding care and support? If so, we want to hear from you!.We are seeking a dyna

Our Guest Service Manager closely supports the Active and General Manager. You'll report any supply, or equipment needs and immediately flag any defects to the General Manager. This will include preparing the transfer reps, going to the airport, coordinating coaches, and managing any flight pro

Front Office Guest Service Manager or Supervisor looking for the next step in their career, with the guidance of a supportive General Manager and personal drive and passion to develop, we will help you grow and develop. The Role of Guest Service Manager - Front of House Manager. Guest Service Manage

The Team Leader – Marine Superintendent reports to the Executive Manager- Ferries, Airports and Ports Infrastructure and is a member of the service management team. The Team Leader - Marine Superintendent provides information and advice to the Executive Manager to support service and directorate d

Manage overall Tech services across the Distribution Centre * Managing overall change management, problem management and incident management * Communication with Senior stakeholders in business and technology teams * Working closely with Product and Engineering teams to ensure stability across th

Project Manager - Copilot Implementation London | Hybrid | Up to £85,000 We're looking for a Project Manager to lead a high-profile Copilot implementation as part of a large-scale transformation within a global law firm. This role is ideal for a Project Manager who thrives in complex enviro

As the Production Planning and Control Team Leader, you will drive integrated demand planning and scenario modelling to support business growth and operational success You'll be the single point of truth for our medium- and long-term planning requirements, collaborating closely with Project and Pro

Service Design & Transition (SD&T) Manager Contract Type: Inside IR35 Start Date: 3rd November Clearance: SC Clearance (must already hold) Location: 2 days per week on-site in Telford (Central Government project) We are seeking a Service Design & Transition (SD&T) Manager to play a key role in

Contract Overview Role: Service Delivery Manager Length: 6-month contract IR35: Inside IR35 Rate: £550 - £600 per day Location: Hybrid ? Midlands Apply now for the Service Delivery Manager role to speak with VIQU IT in confidence. Service Delivery Manager ? 6 Month Contract ? Hybrid ? M

Job title: Manufacturing Team Leader Location: Isle of Wight - Cowes - Onsite only Salary: Up to £43,000 (dependent on skills and experience) What you'll be doing: Complete daily booking checks and validation to ensure team's attendance is correctly captured to ensure pay is correct and the

As a Senior IT Service Manager you are responsible for ensuring implementation of the support strategy for Service Management across platforms, multiple channels, or a portfolio of Products/Services to ensure quality, availability, performance and process maturity ensuring alignment to Business outc

Salary: Circa £60,000 depending on experience What you'll be doing: Managerial and technical leadership of an electronics design team Work package management; cost, schedule, risk and opportunities Ensuring the engineering team is supporting the production program demand Providing technical go

Job description - the role Purpose of the role: As Technical Project Manager (IT infrastructure) you will manage project plans, schedules, and budgets for cyber security initiatives, coordinating internal resources and third parties/vendors for the flawless execution of projects. On behalf of our

Job Title: Test Systems Team Leader Location: Rochester, Kent Salary: Up to £58,000 depending on skills and experience What you'll be doing: Working in a team environment you will be leading a multi disciplined engineering team, developing test equipment solutions that support the complex an

Warehouse Stores/Dispatch Operative (Ops2)? ? Do you have passion for I.T and looking for your next challenge? Would you like to work for an organisation who supports you in your career and development? If you have answered yes and you are looking to work full time in a permanent role with company

Job title: Software Project Engineering Manager Location: Great Baddow - We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. With strong collaboration from our customers and investment in talent, our strategy is t

Digital Payment Services - Senior IT Service Manager Paying £55,557, plus 28. We are looking for a Senior IT Service Manager to join our digital payments team, as we transform DWP using the power of technology. The scale of what we do is extraordinary, the problems we have to solve are rich and

Technical Service Delivery Manager Hybrid - Locations: Greater Manchester, South West, Northamptonshire or London Are you a customer-obsessed IT leader with a knack for managing complex service environments and building long-term client relationships? We're currently recruiting for an experience

We are looking for a Senior IT Manager to join our Children's Services team supporting and leading on Live Service for DWP. The scale of what we do is extraordinary, the problems we have to solve are rich and complex, and our purpose is unique. What skills, knowledge and experience will you need?

Job title: Project Engineering Manager Location: Portsmouth - Broad Oak - We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: Up to £85,700 (dependent on skills and experience) What you'll be doing: Man

You're capable of building and developing effective working relationships with senior Business and IT managers. Senior IT Service Manager Paying £57,946, plus 28. We are looking for a Senior IT Service Manager to join our Digital Channels and wider IT team to support delivery through commercial

We’ll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. Su

Senior Digital Project Manager Pay up to £68,205 plus 28. You are your role We're looking for passionate Senior Digital Project Managers to lead across multiple impactful digital projects. You can demonstrate your experience as a Project Manager who takes full responsibility for the definition, d

In fact, our Programme Change Development Lead as well as some of our Account Managers, Data Analysts, Project Managers and Specialist Landlord Coordinators all got their start within our Customer Contact Centre.

Service Manager – Learning Disability and Mental Health.

Are you ready to lead transformative change in adult social care? We’re seeking a dynamic and experienced Service Manager to join our client's Adults Commissioning team on an interim basis, with a remit that may span strategic, operational, or commercial commissioning.

Key requirements for the role include: - CSCS Manager certification - SMSTS certification - Preferably a Health & Safety qualification - Proven experience in project management for schemes valued at £250k and above - Strong relationship-building skills with clients and subcontractors - Ability

Remediations Project Manager - West Yorkshire. We are seeking an experienced Project Manager with a strong background in remediation and civil engineering projects.

In this role, youll be right at the heart of it, supporting your Store Manager, keeping the team motivated, and making sure every customer. When your Store Managers away,.

Currie & Brown, a global leader in construction and physical asset management consultancy, is growing its Risk Advisory Services team and is looking for an experienced Lead Project Risk Manager to support major programmes and projects across London and the wider UK.

Service Manager (Healthcare) Location: Newcastle Salary: £33,802 Employment Type: Fulltime Our client is looking for a support manager to join the dedicated team.

Welder Team Leader – MIG & TIG Fabricator.We are currently seeking a skilled and experienced.MIG and TIG welding and fabrication abilities to join our client's growing team.This is an excellent opportunity for a hands-on leader who can guide a team while delivering high-quality workmanship across

Shifts: Monday to Friday Day Shift.A growing organisation in South Shields is seeking an experienced professional to join its Operations team in a key Project Quality role.Specialising in bespoke equipment for the marine and offshore sector, the company provides back-deck and subsea control systems

Team Leader – North Tyneside (NE28 & NE29).North Tyneside NE28 & NE29.P4 who are working with a national organisation who are on the search in North Tyneside and are looking for an inspiring.Training and development opportunities.Lead and motivate staff with regular coaching and mentoring.

Path2 are seeking assembly operatives to be part of the team at one of the world's most recognized automotive parts manufacturers.As an Assembly Operative your day-to-day tasks will include quality checking packages, adhering to health and safety, working on the production line picking and packing p