Droitwich
Systems Manager£40,000 - £50,000Full time, permPosition OverviewOur client is seeking an experienced and proactive Systems Manager to lead the transition to a new ERP platform, oversee their document management systems, and act as the primary escalation point for internal IT-related issues. This role is pivotal in ensuring their technology infrastructure supports operational efficiency, data integrity, and long-term business growth.The ideal candidate will combine strong technical expertise with excellent communication and project management skills.Key ResponsibilitiesERP Management & Migration • Lead, plan, and execute the migration from existing ERP systems to the new platform., • Liaise with vendors, implementation partners, and internal stakeholders to ensure smooth transition and minimal operational disruption., • Map current processes to the new system, identifying gaps and opportunities for improvement., • Oversee data cleansing, data migration, and testing activities., • Provide training and ongoing support for users post-implementation., • Monitor system performance and implement continuous improvements.Document Management Systems, • Manage the organisation's digital document management platforms, ensuring accessibility, security, and compliance with company policies., • Develop and maintain document structures, permission controls, retention policies, and workflows., • Drive adoption of best practices across the business to enhance collaboration and information governance., • Troubleshoot system issues and coordinate updates or upgrades with vendors.IT Support & Infrastructure Oversight, • Serve as the primary point of escalation for internal IT issues, coordinating fixes with external IT providers where necessary., • Oversee hardware, software, and network needs across the organisation., • Implement and maintain IT policies, including cybersecurity protocols and data protection standards., • Support onboarding and offboarding processes with regard to systems access and equipment., • Monitor system health, conduct routine audits, and ensure business continuity through backup and recovery strategies.Skills & Experience Required, • Proven experience managing ERP systems, including involvement in migration or large-scale implementation projects., • Strong understanding of document management systems and information governance., • Broad IT knowledge, including troubleshooting, networks, hardware, and software environments., • Excellent project management skills with the ability to manage multiple priorities simultaneously., • Strong analytical and problem-solving skills., • Exceptional communication skills with the ability to support and train users at all levels., • Vendor management experience. This is a full-time contract position with an immediate start available, salary of £40,000 - £50,000p/a dependant on experience. For more information on this position please contact Harriet Ali at Four Squared Recruitment.