Midlands Housing LTD IS HIRING! We are looking for an experienced Admin for a temporary role, however, this could change to a permanent position depending on candidates work ethic. About Midlands Housing: Midlands Housing is a Housing Association Company which is committed to provide a safe, supportive, and nurturing environment for individuals in need of housing support. Our mission is to empower residents through compassionate care, fostering independence, and ensuring a high quality of life. Our Mission Midlands Housing aims to: ● Provide high-quality supported housing. ● Foster a sense of community and belonging. ● Promote independence and personal growth. ● Ensure the safety and well-being of all residents. ● Uphold the values of respect, dignity, and inclusion. Core Values ● Compassion: We approach each resident with empathy and understanding. ● Integrity: We maintain honesty and transparency in all our actions. ● Respect: We value the dignity and individuality of every person. ● Excellence: We strive for the highest standards in everything we do. ● Collaboration: We work together to achieve our mission and support our residents. Your Role As an Administrator you will be at the forefront of all resident and business interactions. Some of your responsibilities will be, Tenant Management: Handle tenant inquiries, requests, and complaints, ensuring they are addressed promptly and professionally. Manage tenant records, ensuring accurate and up-to-date information in the system. Coordinate lease renewals, terminations, and ensure all necessary documentation is completed and filed correctly. Property Maintenance Coordination: Serve as the point of contact for maintenance requests and ensure they are addressed in a timely manner. Schedule routine inspections, repairs, and follow up on work orders to ensure they are completed. Maintain records of maintenance and repairs for each property. Administrative Support: Assist in the preparation of reports, including occupancy reports, financial reports, and maintenance updates. Manage and organise office files, both physical and digital, ensuring they are well-maintained and easily accessible. Handle phone calls, emails, and in-person inquiries from tenants, landlords and housing officers. Financial Administration: Oversee bills, direct debits and service charges, ensuring payments are processed accurately and on time. Assist in budget preparation and tracking, including reporting on expenses related to property maintenance and tenant services. Office Operations: Ensure smooth daily operations of the housing office, including managing office supplies, equipment, and resources. Assist in organizing meetings, events, and other administrative functions related to property management. Communication and Reporting: Communicate updates, policies, and changes to tenants regarding property-related matters. Provide regular updates to management on property performance, tenant satisfaction, and maintenance issues. Data Entry and Database Management: Input and maintain data related to tenant information, payments, and maintenance requests into the property management system. Applicant Requirements: - Must have experience in administration. - Must have strong communication skills. - Must have experience using software such as Word, PDF, Excel (Microsoft) Desired Requirements (not essential): Previous experience of working within a Housing Association/Supported Accommodation Company. Job Type: Temporary to permanent Pay: £22,997.00-£24,379.00 per year Schedule: Monday to Friday Education: GCSE or equivalent (preferred) Experience: Administrative experience: 1 year (preferred) Language: English (preferred) Work Location: In person Reference ID: MH-ADMIN
Are you a dynamic and driven individual with a passion for property? Life Stay, a growing property management company in Canary Wharf, is looking for a Property Administrator to join our vibrant team. If you're hands-on, proactive, and eager to learn, this is your chance to grow with us! About the Role: As a Property Administrator, you will play a key role in supporting the onboarding and maintenance of new properties. From setting up stylish spaces to ensuring properties are ready for tenants, your work will make a lasting impression. Key Responsibilities: Property Onboarding: Inspect properties, draft reports, and create detailed inventories. Property Set-Up: Decorate interiors, organize furniture assembly, and ensure properties are tenant-ready. Photography: Capture high-quality photos for marketing and listing purposes. Ongoing Maintenance Support: Assist with property upkeep, including liaising with contractors and ensuring compliance with standards. Creative Contributions: Help source furniture and decor to add a unique touch to each property. About You: Young, energetic, and eager to develop a career in property management. Detail-oriented with excellent organizational skills. Practical and willing to get involved in hands-on tasks. Strong communication skills and a positive attitude. Experience in property management, decorating, or photography is a plus but not essential.
As a property maintenance manager you will be responsible for overseeing the maintenance department ensuring that all aspects of maintenance and repair work is carried out to the highest standard. To ensure that all issues that have been raised by the property manager are dealt with quickly and effectively. Other responsibilities include. - Organising all maintenance of properties by liaising with contractors and tenants - Obtaining quotes from contractors and receiving authorisation form landlords - Quality control and overseeing renovations and scheduled work and repairs - Preparing invoices and auditing ready for payment - Excellent customer service and relationship building skills - Routine inspections on properties and completing reports with recommendations for work and improvements The successful candidate will have had previous experience within a similar environment, or have worked within a lettings or estate agency.
As a Letting Administrator, you will be responsible for providing essential administrative support to the lettings team and ensuring the smooth running of the office. Your daily tasks will include: • Tenant and Landlord Communication: Acting as a point of contact for tenants and landlords, handling queries, and ensuring a high standard of customer service. • Property Listings and Marketing: Advertising properties on various platforms, arranging viewings, and updating property details. • Tenant Referencing: Managing the tenant referencing process, including credit checks, employment verification, and obtaining references. • Lease and Contract Preparation: Preparing and processing tenancy agreements, inventory reports, and related paperwork. • Property Inspections and Maintenance: Coordinating maintenance requests and liaising with maintenance team for property repairs and inspections. • Rent Collection & Payments: Assisting with rent collection and managing the financial records for each property. • General Office Duties: Filing, data entry, and maintaining accurate tenant and property records on the agency's system.
Lead the day-to-day delivery of facility management services and operations. To promote the highest standards of business ethos and strategically ensuring the most effective use of resources in support of business objectives. To establish, oversee and ensure that any planned preventative maintenance programmes (PPM) are carried out effectively. Arrange works with suppliers and contractors, organising planned and reactive support as required. Responsible for the statutory compliance of required regulations and ensuring all records are kept up to date and ready for inspection by clients or any other professional body. Measure all service activities against recognised standards and propose appropriate and proportionate improvements to meet existing and future requirements .To actively seek out and make efficiency savings and or reductions to the relevant running costs of managed properties. Manage relevant soft-services relating to the aesthetics of the environment reporting faults/issues as appropriate (Cleaning / Maintenance / Redecorations etc) v Oversee the successful delivery and management of all outsourced contracts. Contribute to the development of the annual budget for the proper maintenance of portfolio of managed properties. Help to establish ‘value for money’ strategies for delivering the management services. v Promote innovative ways to add value and reduce costs within the team and associated contracts. v Originates, approves and submits purchase orders and processes invoices from vendors, contractors and service providers for payment. Develop effective relationships with clients and stakeholders ensuring their satisfaction with service delivery and meet regularly with senior client management to further develop these relationships. v Ensure effective line management of direct reports and demonstrate effective people management skills to support both performance and development of colleagues. Knowledge, Qualifications, Skills & Experience v Good level of general education educated to ‘A’/HND Level as a minimum or equivalent with demonstrable written and numerical skills. v A professional qualification in real estate and/or facilities management (IWFM Level 4+) or relevant experience. An understanding of UK Health & Safety laws and statutory regulations relating to buildings management including interactions with Local Authority Representatives. General knowledge/understanding of Health and Safety risks including manual handling, worksite safety, trip and fall hazards. Proficient in the use of Microsoft office packages including Word, Excel and Outlook. v Continually strives to improve knowledge, skills and abilities to produce the best results. Skills and experience .Quantifiable track record of contractor management (property maintenance, facilities management, catering services) in a multi-site commercial property environment. The ability to communicate effectively and professionally with colleagues, contractors and key stakeholders. Leadership skills with proven experience of leading, supporting and mentoring teams Must be Customer Focused, with a strong drive to deliver 5-star
We are Hiring!💡⚡🪛🔨 Due to continued expansion, we are seeking an experienced Electrical Maintenance Engineer to join our reactive team. You will work as part of a highly skilled maintenance team who are responsible for ensuring that jobs completed meet the desired quality and customer service standards. You will be responsible for planned, preventative and responsive maintenance across our clients commercial and domestic properties in and around London, the South and Southeast of England. The emphasis will be on electrical works, but the role may also involve other general maintenance works like basic plumbing, replacing door handles and locks and other general wear and tear maintenance. The successful candidate will: · Perform electrical repairs and maintenance (R&M) on a day-to-day basis across multiple sites. · Diagnose, troubleshoot, and repair electrical systems, ensuring compliance with industry standards. · Manage and maintain a company-supplied van and stock · Ensure all work is completed safely, efficiently, and to the highest standards. · Work independently, managing your time and priorities effectively. · Maintain accurate records of work carried out, including reports and compliance documentation. Qualifications and skills required: · A sound understanding of health and safety regulations. · Ability to use service management software packages. · Excellent time management and diagnostic skills. · 18th Edition certification (minimum). · City & Guilds NVQ Level 3 in Electrical Installation or Maintenance. · Experience working on repairs and maintenance (R&M) in domestic or commercial settings. · Full UK driving license (essential). · Good communication skills and customer-focused approach. Desirable: · Any additional trade qualifications (plumbing, Mechanical or electrical) · City & Guilds 2391 (Inspection and Testing) What we provide: · Company Vehicle · Fuel Card · Uniform & PPE Provided · Company Pension Scheme · 28 days Holiday (inc. B/H) · DBS check · Ongoing training and development opportunities · Potential to join On Call Rota Work Location: Mobile Job Types: Full-time, Permanent Competitive PAYE salary negotiable depending on experience Applicants must be eligible to work in the UK.
Job Overview: We are seeking a highly organized and customer-focused Accommodation Manager to oversee the efficient operation of accommodation services. The role requires managing day-to-day activities, ensuring a high standard of service delivery, maintaining property standards, and fostering positive relationships with residents, staff, and service providers. ** Key Responsibilities:** 1. Operational Management: Oversee the daily operations of accommodation facilities, ensuring smooth and efficient functioning. Manage bookings, allocations, and check-in/check-out procedures. Conduct regular inspections to ensure compliance with health, safety, and hygiene standards. ** ** ** 2. Customer Service:** Act as the main point of contact for residents or guests, addressing inquiries and resolving complaints promptly. Foster a welcoming and supportive environment for all residents. Gather feedback and implement improvements to enhance customer satisfaction. ** 3. Staff Management:** Recruit, train, and supervise accommodation staff, ensuring they deliver excellent service. Schedule and delegate tasks to ensure optimal staff performance. Monitor staff adherence to organizational policies and procedures. ** 4. Financial Oversight:** Manage budgets and control costs while ensuring quality service. Handle billing, invoicing, and payment collection accurately. Monitor occupancy rates and optimize revenue generation opportunities. ** 5. Maintenance and Compliance:** Coordinate with maintenance teams to ensure facilities are in good repair and fully operational. Stay updated on regulatory compliance and implement necessary measures. Maintain accurate records of incidents, maintenance logs, and regulatory certifications. ** Key Requirements:** ** Education and Experience:** Proven experience as an Accommodation Manager, Property Manager, or a related role. Bachelor’s degree in Hospitality Management, Business Administration, or a related field (preferred). Knowledge of housing laws and regulations is a plus. ** Skills and Competencies:** Strong organizational and multitasking abilities. Excellent communication and interpersonal skills. Leadership skills to manage and motivate a team. Proficiency in property management software and MS Office. Problem-solving and conflict resolution skills. Other Requirements: Flexibility to work evenings, weekends, or holidays as required. Ability to handle emergencies calmly and efficiently.
Job Title: Personal Assistant (PA) Company: Nest Easy Location: Work From Home Salary: £25,000 - £35,000 per annum (dependent on experience) Working Hours: 12 hours per day, 6 days per week Employment Type: Freelancers preferred About Nest Easy Nest Easy is a growing property management and business solutions company focused on delivering exceptional services in real estate, operations, and entrepreneurial growth. We aim to simplify processes for property owners and tenants while expanding our business ventures globally. We are seeking a resourceful and highly organized Personal Assistant (PA) to support the director and assist with a broad range of tasks, including administrative duties, property management, social media, business formation, and coordination with virtual assistants. This remote position is ideal for a dedicated professional with the ability to manage multiple priorities effectively. Key Responsibilities 1. Administrative Support • Manage the director’s calendar, schedule meetings, and coordinate appointments. • Prepare reports, presentations, and spreadsheets, ensuring accuracy and professionalism. • Handle email correspondence, client inquiries, and follow-ups. • Maintain organized records, filing systems, and databases, using tools like Asana and QuickBooks for task tracking and financial management. 2. Property Management Assistance • Manage property listings on platforms like Hostfully, Airbnb, Gumtree, and OpenRent. • Coordinate with tenants and landlords to address inquiries and resolve issues. • Assist with lease management, property inspections (virtual or physical), and maintenance scheduling. • Monitor and update property performance metrics, ensuring compliance with management goals. 3. Business Formation and Development • Assist with company formation tasks, including research, documentation, and filing in various jurisdictions. • Support the director in exploring and setting up new business ventures. • Liaise with legal and financial professionals as needed. 4. Social Media and Marketing • Manage social media accounts, including content creation, scheduling, and engagement. • Develop and implement strategies to enhance Nest Easy’s online presence. • Create and distribute marketing materials, such as newsletters, advertisements, and property brochures. 5. Financial Coordination • Use QuickBooks to manage invoicing, expense tracking, and financial reporting. • Assist with monthly reconciliation and preparation of financial summaries. • Ensure accurate tracking of income streams and operational expenses. 6. Coordination with Virtual Assistants and Team Members • Oversee the activities of virtual assistants, ensuring tasks are completed on time and to a high standard. • Use tools like Asana to assign, monitor, and manage tasks across the team. • Provide training and support for virtual assistants as needed. 7. Cleaning and Maintenance Oversight • Oversee and coordinate cleaning schedules with contractors and ensure properties meet high presentation standards. • Perform light organizational tasks for office or workspace areas as required. 8. Operational and Logistical Support • Manage inventory for office supplies and property essentials. • Organize travel arrangements, bookings, and itineraries. • Perform ad-hoc errands and tasks to ensure smooth daily operations. 9. Personal Assistant Duties • Handle personal errands for the director, such as online shopping, appointment bookings, and household organization. • Provide daily updates and reports to keep the director informed and organized. Skills and Requirements • Experience: At least 2 years in a PA, property management, or business administration role. • Technical Skills: • Proficiency in Asana, QuickBooks, Hostfully, and Microsoft Office Suite. • Familiarity with property platforms like Airbnb, Gumtree, and OpenRent. • Social Media Expertise: Experience managing social media accounts for a business. • Organizational Skills: Exceptional time management, multitasking, and prioritization abilities. • Communication Skills: Strong written and verbal communication skills. • Problem-Solving: Proactive mindset with the ability to troubleshoot and adapt to challenges. • Freelancing Setup: Must have a suitable remote work environment, including a laptop and stable internet connection. • Preferred: A valid driving license for occasional errands (if applicable locally). What We Offer • Competitive salary of £25,000 - £35,000 per annum (dependent on experience). • Flexibility to work from home. • Exposure to property management, business development, and entrepreneurial operations. • Career growth and development opportunities. • A supportive and collaborative work environment. How to Apply To apply for this position, please send your CV and a cover letter detailing your experience and why you are the perfect fit for this role Applications will be reviewed on a rolling basis. Deadline: 2 weeks