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Job Title: Secretary – Property Management Office We are looking for a proactive and organized Secretary to support our busy property management team. This role involves general administrative duties as well as key responsibilities related to tenancy management, including renewals, rent reviews, and legal notices. Key Responsibilities: Handle phone and email communications with tenants, landlords, and contractors Help with schedule property inspections, maintenance, and appointments Prepare and manage tenancy renewal documents and rent review letters Maintain accurate and up-to-date tenant records and lease agreements Draft and serve legal notices, including eviction notices, in coordination with management Support the property managers with administrative and legal paperwork General office duties: filing, scanning, ordering supplies, and document preparation Requirements: Strong administrative and communication skills Familiarity with tenancy agreements, rent reviews, and eviction processes Proficiency in Microsoft Office and general office systems Ability to handle sensitive tenant matters professionally and confidentially Previous experience in property management or a similar role preferred
Hey! We’re a property management agency helping landlords and tenants keep things smooth, stress-free, and simple. We're on the lookout for an organised, proactive Admin Assistant to join our team and help keep the wheels turning behind the scenes. What you’ll be doing: Answering emails and calls from tenants, landlords, and contractors Helping organise property viewings, inspections, and maintenance visits Updating our systems with property info, tenant details, and paperwork Chasing up documents and making sure everything’s filed properly Supporting the team with day-to-day admin tasks and a bit of everything else! You’ll be great at this if you: Are friendly, reliable, and great at communicating Love ticking off to-do lists and keeping things organised Are comfortable with Google Workspace, email, and picking up new tools Can stay calm under pressure and juggle a few things at once Have some experience in admin or property (a bonus, but not essential) What you get: Accommodation provided for the right candidate A relaxed, supportive team Flexibility where possible (we get that life happens) Room to grow and get stuck into more responsibility if you want it The chance to be part of a company that actually cares about people, not just properties Sound like your kind of thing? We’d love to hear from you!
About the job Citadines Trafalgar Square London is seeking a confident Maintenance Manager to become part of our Team. Our properties operate 24/7; therefore, the department works on an early or late shift, on a rotating basis. You will report to the Residence Manager, supporting towards providing our guests with memorable experiences of the city. As our Maintenance Manager, you will be responsible for: Implementing all policies, standards and procedures for Water Hygiene, Energy Conservation and Control, Fire Prevention and other Safety Programmes, and Effective Preventative and Routine Maintenance Inspections Overseeing the maintenance and repair of all mechanical service pumps, valves, boilers, calorifiers, AHU and auxiliary plant Overseeing the maintenance and repair of heating, ventilation and air conditioning equipment as directed Attending fire alarm calls and acting as part of a fire fighting team leader in conjunction with the Duty Manager Accurately recording work, stock levels, shift activities, in the appropriate logs and reporting to senior management when required Processing handover in line with Company guidelines To be successful in the role of Maintenance Manager, we require: Previous managerial experience Ability to bring the guest experience to life throughout the hotel Ability to lead and develop teams Willingness to learn and work with IT systems quickly Experience in budgeting Strong technical and time management skills This is your opportunity to be part of our team as a Maintenance Manager. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Citadines is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Citadines by The Ascott Limited Required skills: Time Management, Team leading, Multitasking, Organisation Skills, Attention to Detail, Customer Focus, Technical Skills, Communication Skills, Problem Solving Department: Maintenance About you Language required: English. The company At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.
Liaising between tenants and landlords to negotiate terms of tenancy and manage renewals when applicable. Managing client paperwork and bookings with all required information. Promoting properties to tenants using various marketing techniques and removing properties from the market when they are let agreed. Assisting in office organisation, reception and registration of tenants Ensuring that all properties adhere to health and safety standards, managing property maintenance, and arranging property inspections to maintain property condition. Prepare written information and advertisements, and negotiate property transactions, including tenancy agreements.
Duties and Responsibilities: · Screen and select tenants, including conducting background checks and verifying references. · Prepare and manage lease agreements, ensuring compliance with legal requirements. · Develop and implement marketing strategies to attract potential tenants. · Prepare and manage property budgets, including operating expenses and capital expenditures. · Oversee the maintenance and repair of properties, ensuring they are in good condition. · Supervise and train property management staff, including maintenance personnel. · Facilitate tenant move-ins and move-outs, including conducting inspections and managing security deposits. · Develop and implement emergency response plans for properties. · Collect rent and other fees, ensuring timely payments from tenants. · Advertise available properties through various channels (online listings, social media, etc.) · Foster a positive work environment and promote teamwork among staff. · Stay updated on industry trends and technology advancements that can enhance property management practices. Skills/Qualifications/Experience: · Strong verbal and written communication abilities · Ability to manage multiple properties and tasks simultaneously · Proficiency in budgeting, financial reporting, and understanding financial statements · Ability to lead and motivate a team · A relevant bachelor’s degree or master’s degree · Previous experience of 2-5 years · Familiarity with property maintenance processes and experience in coordinating repairs and renovations.
🏠 Lettings Negotiator & Property Manager – London (Full-Time / Freelance / Hybrid) 💰 High-Earning Potential – Join a Fast Growing Property Agency! Are you a natural closer with experience in lettings and property management? Do you know London inside out and love being out and about meeting people? We want you to help us rent out our large portfolio of high demand rooms across the city. We’re a dynamic and fast growing London based property company, and we’re looking for a Lettings Negotiator who can travel across London, close deals quickly, and also support with property management tasks to ensure a smooth tenant experience. 💼 Your Role: Attend pre-booked in-person and virtual viewings (leads are provided – no cold calls or marketing needed). Convert leads into successful lets and hit monthly targets. Manage tenant communications and viewings. Carry out check-ins, check-outs, and basic inspections if needed. 💼 What We Offer: Flexible working: use of our London office + remote working options Fixed monthly base salary or commission-based options available. Bonuses for successfully let rooms and positive tenant feedback. A fast-paced, supportive, and collaborative environment. Opportunities to grow with the business and take on more responsibility. 🔥 What You Bring: Sales-driven mindset with strong closing skills. Great experience in lettings with a little experience in property management (min 1 year preferred but not essential). Ability to travel across London (zones 1–4) for viewings and property visits. Great communication and problem-solving skills Familiarity with ASTs, tenancy regulations, and customer service best practices. Tech-savvy (Google Drive, WhatsApp, CRM tools) 📍 Location: London (Hybrid: field work + office + remote flexibility). 🚗 Travel: Must be able to travel for viewings and inspections ⏱️ Hours: Full-time or Freelance – Flexible schedule. 💷 Salary: Base pay + performance bonuses / commission structure. 🏢 Office available in Central London if you prefer working on-site. 📅 Start Date: ASAP Why Work With Us? Because provide a consistent flow of qualified leads. You focus on closing deals and we handle marketing/admin. Career progression opportunities in a growing business. Friendly, supportive team and room to grow with us. Ready to join a property team that values action, speed, and results? Apply now with your CV and a short note about your experience. Interviews this week – Immediate start available.