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Job Title – Patient Coordinator (The Harley Medical Group) Location – London, Harley Street Hours of Work – Full Time or Part Time hours considered The Harley Medical Group has been a leading provider in cosmetic surgery treatments in the UK for over 35 years. Now part of Lorena Cosmetics Holdings SPV Limited, a market leader in healthcare services, we continue to provide a comprehensive range of procedures, including breast augmentation, rhinoplasty, eyelid blepharoplasty and abdominoplasty. Committed to excellence, we combine medical expertise with personalised care to achieve exceptional results. Our team of highly skilled surgeons, doctors, and nurses operate under the highest standards of professionalism and patient safety. Regulated by the Care Quality Commission (CQC) in England, we prioritise safety, quality, and confidence in every treatment we deliver. With a legacy built on trust and impactful results, we are committed to enhancing lives through our medical expertise, precision and innovation in cosmetic procedures. Due to expansion in our services, The Harley Medical group have an exciting new opportunities for Patient Coordinators to support in the scheduling of patients for cosmetic procedures. Job duties: • Maintain high standards of professionalism, customer care and product knowledge within the Clinic., • Strive to meet and exceed the expectations of our patients., • Ensure that the patient journey is smooth and efficient and that all patients receive a high level of customer service., • Ensure that at all times the Clinic is presentable and maintains the highest standards of cleanliness, promoting the professional and clinical image of The Harley Medical Group., • Influence and advise potential patients on the most suitable and appropriate solution for their needs., • Communicate with your manager to ensure effective running of clinic and surgery days. We want to hear from candidates with: • A minimum of 1 year experience within either an Aesthetics, Day Spa, Beauty Counter or Salon environment., • Team player, with a positive can-do attitude., • Passionate about giving great customer service., • Experience of working to sales targets and be happy to get involved with promotional activity. In return, we can offer: • An industry leading salary plus excellent bonus potential, • State of the art, modern working environments, • 29 days annual leave, • Free Laser Eye Surgery and Intraocular Lens Surgery, • Free eye tests, • Discounted prescription eye wear and sunglasses, • Generous Optical Express friends and family discount scheme, • Ongoing training and development opportunities, • Pension scheme

Technical Services Coordinator Job ID 234915 Posted 20-Aug-2025 Service line GWS Segment Role type Full-time Areas of Interest Engineering/Maintenance Location(s) London - England - United Kingdom of Great Britain and Northern Ireland As Technical Services Coordinator you will collaborate with colleagues to inspire customer moments of delight and pursue amazing outcomes each day. Be an ambassador of a one team approach within the technical operations team, representing CBRE and Client brand Responsible for the day-to-day supervision of the Technical Services element of the facility management contract including the engineering teams and contractors, proactively leading the maintenance provision, assisting with project delivery across multiple sites. The ideal candidate will be customer focused, have leadership skills, be highly motivated, proactive and show great initiative to keep the Facilities running smoothly. Quality, Health, Safety and Environment ● It is the overall objective for all of our roles to participate in creating and enhancing our safety culture ● To support this you’ll log quality hazards and ensure resulting actions are closed out. This helps make our spaces safer and improve the safety culture ● To bolster safety practices you will review method statements, MSDS’s and ensure relevant permits to work are issued prior to work commencing through the online permitting system ● You are accountable for the legislative compliance in relation to Health and Safety for all building operations activities and ensure compliance with CBRE/Client policies and procedures ● Safety is achieved through complying with process you will ensure that Method Statements and Risk Assessments are reviewed and all actions identified are carried out to ensure safe working practices ● Safety of the team is a key focus and you ensure a safe & healthy working environment, through compliance with all company policies and procedures, as well as client site policies, procedures and working arrangements ● When changes are made to policies, procedures and standards you are responsible for communication of these to the technicians and ensuring they are being followed, reporting any breaches to the Technical Service Manager ● You actively identify equipment that does not meet existing or upcoming statutory, Health and Safety or environmental regulations and report your findings to your manager ● You will notify your line manager immediately of any breaches of Health & Safety ● You actively foster, in cooperation with CBRE and our Clients personnel, an ethos and culture of safety awareness where safety is accepted as an integral part of the overall business ● Work with CBRE personnel, contractors and visitors to ensure that all safety policies, procedures and regulations are fully adhered to across the facilities on an ongoing basis for the technical services ● CBRE has deployed well developed and thorough QHSE Log books you are expected to Maintain these as required and this is fundamental to your role ● You strive for ZERO reportable accidents / incidents as result of CBRE action or inaction (CBRE Corporate / Country Legislative reportable requirement) ● You ensure the Integrated Environmental Health and Safety Management Systems are adhered to at all times ● You will lead a culture of safe working and compliance capturing RISE Behaviours ● You will actively engagement with CBRE communications and announcements ● Relationships are key to our success and you work hard to maintain constructive and positive professional relationships with clients, colleagues and supply partners ● To evidence our commitment to safety you ensure all safety audits of buildings, plant rooms and roof areas are carried out ● To safeguard everyone using the space you ensure QHSE actions are remediated and closed within the specified time frame Operations ● You lead or contribute to team huddles and meetings where applicable ● You ensure all specific facilities issues are logged and ensure remedial actions are completed proactively ● You ensure ad hoc support requests are recorded within CBRE systems ● You continually assess all plant and equipment meets existing and upcoming legislation and that all equipment is maintained in accordance with agreed specifications ● Engagement with customers is key and you are proactive in ascertaining their needs and concerns and provide them confidence in the service to be delivered ● You should actively seek to inform all relevant team members of any instances where service could be impacted at the time it occurs ● Data is vital and you work hard to maintain its integrity in order to produce suitable periodic and ad hoc informative reports as requested by our Client or CBRE management. ● You act as the focal point for all matters regarding the impact on the customers and their facilities ● Quality is an essential part of delivery you regularly engage in assurance monitoring and spot checks on self perform planned, reactive works and third party works ● You provide guidance relating to the delivery of technical services required to support the operation of all building operating systems ● You are responsible for ensuring that the work plan is managed to the maximum effect ● You understand the importance of the CMMS system (Service Insight Si7) and the dependance on accurate data as such you ensure the system reflects accurate asset lists, maintenance records /specifications, preventative plans and historic records ● Demonstration of success is key to this role and you will strive to excel in the delivery of KPI's and SLA's for the region ● You effectively communicate progress in the work plan, possible delays or changes of the work completion date to your line manager and client ● Champion the ongoing development of the CMMS system and ensure standard consistent working practices allow for the further utilisation of functionality across the region when available. ● You actively seek data for improvement and utilise the information from the CMMS system to inform business decisions and produce MI for the client. People ● You drive a culture of high motivation, recognition and engagement, ensuring all reports have development plans whilst actively encouraging training ● Team success is of high importance to you and as such you seek to constantly motivate performance and embed Performance Management cycle ● You understand team development and strength areas and ensure opportunities for growth and succession planning, you coach team members using CBRE core training matrix as a guide ● You provide management guidance and lead the team including overseeing the allocation of work, attendance and performance management to exceed the customers expectations and ensure best practice prevails ● You actively engage CBRE People team and ensure guidance is provided in all CBRE People policies and processes ● You liaise closely with Operations and the support teams ensuring recruitment and retention of appropriate staff as required Supplier Management ● You complete regular reviews with contractors to measure performance and ensure best value is being achieved, through benchmarking if required ● You are the escalation point for the management of severe supplier non conformance ● You work collaboratively with suppliers to produce improvement and actions plans when required ● You manage third party maintenance contracts through CBRE systems, including regular contract reviews Finance ● You record all costs incurred as part of the provision of Services and ensure they are tracked and reported for charging and auditing purposes ● You adhere to the change control process to capture alterations and additions to existing plant and equipment ● You assist the Technical Services Manager with the preparation of monthly operation and financial reports ● You audit and check items being ordered to ensure restocking charges are accurate and also request regular bench marking to be undertaken ● You are responsible for the management of the client spend approval process being adhered to ● Where required you engage in the commercial process where third party works or materials are required on site. Obtain Quote > Request Spend > Issue PO > Communicate on invoicing Project and Programs ● You recognise the benefits of a strong working relationship with CBRE Projects teams and you actively develop this at every opportunity, you are accountable for sign off of technical services in refurbishments, renovations, fit-outs and new buildings ● You organise your team to ensure delivery of ad-hoc projects to enhance the office environment or in reaction to Client requests ● You manage on site minor works projects your teams are directly involved in ● You review existing building operating systems and identify opportunities to decrease energy usage and increase operating efficiencies. ● You lead by example and Identify and suggest innovations that will drive account improvement, through the sharing of best practice ideas and encouragement of a continuous improvement culture ● You attend where required to assist project teams on large scale refurbishments, fit-outs or new builds associated with contract CBRE GWS CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies. Find out more

Education Content Coordinator Salary: £25,330 p.a. Location: Hybrid Working – Remote / London Contract Type: Fixed Term (15 months), Part Time (26.5 hours per week) How to Apply If you believe that you are the right person for this role, please submit your CV and Cover Letter by Friday, 3rd of October 2025. About You This is a great opportunity for someone who wants to develop a career in digital learning content and their own production and organisational skills in turn. It is an exciting time to join the College with the projects they are working on. They prioritise genuine flexible working and you will be able to work this part-time opportunity around your schedule. They are looking for an enthusiastic Content Coordinator to help create, organise, and deliver high-quality learning and development content for the College. This role will provide you with the opportunity to develop alongside and learn from experienced team-members. About the Role You will be a core member of the College's education and professional development programme providing digital content in a variety of media, from video and podcasts to online courses and downloadable resources. You will have the opportunity to collaborate with a longstanding member of their team and to share ideas in a proactive way. This role works within the Education and Events Team to coordinate and plan educational content for their digital channels. The role is key to the work they do to develop and educate Anaesthetists at every stage of their career, improving patient outcomes in turn. Duties include, but not limited to: • Develop, maintain and report on the College's educational resources in various media, including video, podcasts and e-learning., • Work with the wider Education and Events Team and Education and Professional Development Committee to integrate the College's education content into their work, aiding the delivery of new courses and events when required., • Support their anaesthetic simulation network and the delivery of new simulation content., • Work with e-Learning Anaesthesia content leads and the eLearning for the Healthcare team to develop, maintain and promote their courses, and report on their performance. They are looking for someone with the following experience, knowledge, and skills: • Digital skills including MS Office, databases, content editing and social media., • Proven experience of working in a digital education environment., • Experience of successfully marketing and reporting on educational activities., • Ability to manage your time effectively., • Excellent communication skills and attention to detail., • Proven team-working skills and proactive approach to work., • Experience of supporting committees and organisation governance (desirable). However, if you do not meet all of these requirements and are willing and able to learn, then apply today, it is worth an initial chat! The Package This is a part-time, permanent position with a competitive employee benefits package, which includes (but is not limited to): • 20 days of annual leave, plus bank holiday, • Private healthcare, • Up to 12% pension contribution, • Hybrid and flexible working, • Wellbeing hour once a week, • Cycle to work and employee discounts schemes, • Training and development opportunities, • Access to Mental Health First Aiders and Employee Assistance Programmes About the College Our client is the professional body responsible for the specialty throughout the UK. They are the third largest medical royal college in the UK by membership. With a combined membership of more than 24,000 Fellows and Members, they ensure the quality of patient care by safeguarding standards in the three specialties of anaesthesia, intensive care and pain medicine. Diversity, equality and inclusion is an integral part of their culture, so it is important to them that this is reflected in everything that they do. They welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status, or parental responsibilities to ensure they actively embrace an inclusive and representative culture that encourages, supports, and celebrates their differences. Unfortunately, due to the volume of applications, they are unable to provide detailed feedback to candidates on their application. Only short-listed applicants will be contacted after the closing date.

Food Sustainability Project Coordinator Location: Mainly their head office in E12, but also in other venues around the borough of Newham as directed. Salary: £36,934 per annum Hours: 36 hours per week Vacancy Type: 4-year fixed term For over five decades, the organisation has been a trusted cornerstone of the community in the London Borough of Newham, tackling the root causes and consequences of poverty, isolation, and disadvantage. Role overview This role is central to their mission to support sustainable living, reduce food waste, tackle local food insecurity, and foster meaningful community connections. As a key part of delivering the vision set out in their Hub proposal, you will ensure their food provision goes beyond meeting immediate needs to build inclusion, wellbeing, and pathways into wider community support. Your primary responsibility will be to secure regular donations of surplus food by developing and maintaining strong partnerships with local supermarkets, shops, restaurants, and national redistribution organisations like the Newham Food Alliance, Felix Project, and Feeding Britain. You will manage the effective use of this food across their services, including the foodbank, food pantry, warm meals programme, and cooking classes. This will involve careful stock management, menu planning, and coordinating with lead staff to ensure their food provision meets Newham’s environmental, health, and cultural needs. A key part of this will be overseeing the successful operation and promotion of their expanded food pantry. Coordinating volunteers will be essential, particularly in managing and expanding their cargo bike fleet for surplus food collection and redistribution. You will also explore opportunities to monetise these sustainable transport services. To further engage the community, you will organise and host quarterly workshops on reducing food waste and eating on a budget. Ultimately, you will play a vital role in coordinating their surplus food operations, managing volunteer teams, and strengthening partnerships to ensure their food services are impactful, sustainable, and community-led. Key Responsibilities Food Supply & Partnerships • Secure regular surplus food donations from local supermarkets, shops, restaurants, farms, and redistribution networks (e.g., FareShare, Felix Project, Newham Food Alliance)., • Build strong partnerships with local and national food aid providers to maximise supply, reduce duplication, and ensure continuity of stock., • Lead the operational management of the RenewALL Food Pantry, ensuring it is welcoming, respectful, and centred on dignity and choice., • Oversee twice-weekly pantry sessions, ensuring high-quality customer service, stock availability, and culturally relevant food., • Maximise the effective use of volunteers in the operation of the pantry., • Manage and expand the cargo bike food redistribution programme, ensuring effective logistics, safety, insurance, and maintenance., • Champion environmental sustainability, embedding low-waste, low-carbon practices across all food services., • In partnership with the Volunteer Manager, recruit, train, and support volunteers across the Foodbank, Food Pantry, café, warm meals, and cargo bike services., • Work with colleagues to develop food collection rotas, provide training (food safety, customer care), and ensure smooth operations across all food-related services., • Ensure compliance with Food Hygiene, Health & Safety, and Environmental Standards, maintaining accurate records and certifications., • Work with colleagues to explore and develop revenue opportunities linked to sustainable food and transport initiatives (e.g., monetising cargo bike deliveries)., • Work with their marketing team to introduce creative community campaigns (e.g., Reverse Advent, seasonal drives, sponsorships) to encourage donations of both food and direct funds., • Passionate about food, sustainability, and community empowerment., • Commitment to dignity-first food provision and tackling food insecurity., • Experience of coordinating food services, hospitality, or community-based projects., • Proven ability to build and manage partnerships with suppliers, community groups, or external organisations., • Experience of managing volunteers or staff, including recruitment, rotas, and supervision., • Strong organisational skills, able to manage multiple projects, deadlines, and stock systems. If you feel you are a suitable candidate and would like to work for the organisation, please do not hesitate to apply.

Quality Assurance Coordinator Supported Living Primarily Covering: London, Suffolk, Hampshire and Kent £37,252.13 per annum rising to £39,212.75 per annum after 12 months, and Company Car 28 hours per week Interview Date 2nd October 2025 via Microsoft Teams At Sanctuary Supported Living and Sanctuary Care, we're proud to be leading providers of personalised housing, care, and support services across England and Scotland. As a national, not-for-profit organisation, we think locally - putting our customers and residents at the heart of everything we do. Whether it's helping people live independently through tailored support or enriching lives in our residential, nursing, dementia, and respite care homes, our mission is rooted in compassion and person-centred care. About the Role We have an excellent opportunity for aQuality Assurance Coordinatorto join our Quality and Clinical team. As an Audit Specialist for predominately CQC Registered Supported Living Services, you'll play a key role in championing excellence across our supported living and some Care services. Using a comprehensive audit tool aligned with the CQC's Single Assessment Framework, you'll assess the quality of care in our services with a collaborative and balanced approach. The role of the Quality Assurance Coordinator will: • Conduct audits across supported living services, and some residential and nursing homes using a robust framework aligned with CQC, • Identify and showcase areas of positive practice, celebrating excellence in care delivery, • Highlight opportunities for improvement and provide constructive, tailored feedback, • Work closely with operational teams to support sustainable, long-term enhancements in service quality, • Produce clear, insightful reports that inform and empower care teams, • Proven experience as a Health and Social Care Auditor, with a strong understanding of regulatory frameworks such as the CQC's Single Assessment Framework, • Experience working in or with Supported Living services., • Ability to translate regulatory expectations into practical, supportive guidance for care teams, • Excellent report writing skills, with the ability to deliver clear, actionable feedback, • A collaborative mindset, working effectively with operational colleagues to drive improvement, • Strong interpersonal and communication skills, adaptable to different teams and service settings, • A dynamic and forward-thinking approach to quality assurance and service development, • Passion for partnership working and a commitment to enhancing care standards As part of our commitment to making Sanctuary a great place to work, we offer you access to a range of great employee benefits and the opportunity to develop and progress within your career. Benefits include: • Receive individually tailored, person centred and knowledgeable training, • A contributory pension scheme, • 25 days leave (rising to a maximum of 30 days) plus bank*, • Life Assurance, • Health & well-being plans, • Discounted products & services, • Personal advice and counselling, • Family-friendly arrangements, • Tax efficient benefits, • Learning and development opportunities *Leave entitlement ispro-ratedfor part-time employees based on their contracted hours. Closing date is 26th September 2025 We are only currently accepting applications from those with the right to work in the UK. If you are applying internally, don't forget to use your internal careers account to submit your application. We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don't miss out, please apply early. Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Job Segment: Travel Nurse, QA, Nursing Home, Part Time, Healthcare, Quality

Job Description Nutmeg is a J.P. Morgan company within the International Consumer Bank – Chase division offering award-winning investments, products and digital wealth management services to over 250,000 investors in the UK. We built the business from scratch, with constant innovation a core part of our ethos since the beginning. We aim to provide clients with the best digital investing experience, ensuring digital security and customer satisfaction – meaning you'll have the opportunity to make a real difference. As an engineer at JPMorgan Chase within Nutmeg, you will be part of a team with great ambitions. We aim to build a top-in-market suite of mobile and web apps to provide the best investment experience for our clients. Our team is at the heart of this venture, focused on getting smart ideas into the hands of our customers. We're looking for people who have a curious mindset, thrive in collaborative squads, and are passionate about building quality software that has a big impact in a rapidly changing environment. By their nature, our people are also solution-oriented, commercially savvy and have a head for fintech. We work in tribes and squads that focus on specific products and projects. Job Responsibilities • Work with the Product team to understand user's needs and follow an Agile SDLC to develop and deliver product features. Our stack is Java/Springboot with a bit of Kotlin, DynamoDB, Aurora/MySQL and AWS., • Participate with the rest of the team in the process of designing how our architecture needs to evolve to meet our needs. We use ADRs as part of our decision-making process and our architecture is microservices running on Kubernetes with a heavy use of Kafka and even-driven design., • Take ownership of tasks from the estimation stage right through until the release stage and post production, • Identify, troubleshoot and resolve existing or newly-identified prioritised defects, • Write tests for all code you deliver and adhere to best practices/standards, ensuring high-quality code, • Take ownership of, or assist others with, releases and associated processes (we try to deploy as often as possible), • Participate in code reviews, ensuring high code quality and continuous development and learning for yourself and your colleagues, • Be someone who enjoys knowledge sharing, who is keen to attend and participate in some of the many skill share sessions we regularly hold in the team and across the wider Engineering department., • Propose/contribute/collaborate on Technical Initiatives - improving and evolving the existing codebase and toolset, • Be keen to ensure that we focus on solving the essence of the problem rather than merely dealing with the symptoms Required qualifications, capabilities and skills • English working proficiency is a must, you will be working with the team in London, • Commercial experience on native iOS mobile application development, • Good Knowledge of object-oriented programming with Swift, Xcode, • Strong analytical and problem-solving skills, • Experience writing unit tests using XCTest framework, • Experience with the MVVM + Coordinator design pattern and other relevant architecture patterns like SOLID, • Experience with best practices in mobile design (human interface guidelines, threading, etc), • Good knowledge of core iOS libraries and frameworks (e.g. UIKit, SwiftUI, Foundation, Security, Combine), • Experience with iOS application deployment (testing, approval, publishing to Apple store), • Experience with automated CI/CD processes and tools (we use Bitrise but this is not a pre-requisite), • Experience with monitoring and alerting in order to maintain a production application, • Good understanding of REST and what it means to work with APIs, • Experience with Git flow, • Good communication skills, you can work well within a delivery team and manage interactions with other parts of the organisation, such as Product and Operations, • Curious about new ways of working and open to different approaches and ideas, • Experience writing UI tests using XCUITest or other framework, • Experience building or working with Design Systems (UI Development, White-labelling), • Experience with modularisation and dependency injection, • Appreciation for Accessibility and understanding of how to meet Accessibility requirements, • Understanding of Mobile Application Security considerations, • Experience with React NativeExperience with feature flagging and A/B testing methodologies, • Experience in the FinTech sector, • Show us your Github/Stack Overflow/app portfolio! #ICBCareers #ICBEngineering About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

Job Description Nutmeg is a J.P. Morgan company within the International Consumer Bank – Chase division offering award-winning investments, products and digital wealth management services to over 250,000 investors in the UK. We built the business from scratch, with constant innovation a core part of our ethos since the beginning. We aim to provide clients with the best digital investing experience, ensuring digital security and customer satisfaction – meaning you'll have the opportunity to make a real difference. As an engineer at JPMorgan Chase within Nutmeg, you will be part of a team with great ambitions. We aim to build a top-in-market suite of mobile and web apps to provide the best investment experience for our clients. Our team is at the heart of this venture, focused on getting smart ideas into the hands of our customers. We're looking for people who have a curious mindset, thrive in collaborative squads, and are passionate about building quality software that has a big impact in a rapidly changing environment. By their nature, our people are also solution-oriented, commercially savvy and have a head for fintech. We work in tribes and squads that focus on specific products and projects. Job Responsibilities • Work with the Product team to understand user's needs and follow an Agile SDLC to develop and deliver product features. Our stack is Java/Springboot with a bit of Kotlin, DynamoDB, Aurora/MySQL and AWS., • Participate with the rest of the team in the process of designing how our architecture needs to evolve to meet our needs. We use ADRs as part of our decision-making process and our architecture is microservices running on Kubernetes with a heavy use of Kafka and even-driven design., • Take ownership of tasks from the estimation stage right through until the release stage and post production, • Identify, troubleshoot and resolve existing or newly-identified prioritised defects, • Write tests for all code you deliver and adhere to best practices/standards, ensuring high-quality code, • Take ownership of, or assist others with, releases and associated processes (we try to deploy as often as possible), • Participate in code reviews, ensuring high code quality and continuous development and learning for yourself and your colleagues, • Be someone who enjoys knowledge sharing, who is keen to attend and participate in some of the many skill share sessions we regularly hold in the team and across the wider Engineering department., • Propose/contribute/collaborate on Technical Initiatives - improving and evolving the existing codebase and toolset, • Be keen to ensure that we focus on solving the essence of the problem rather than merely dealing with the symptoms Required qualifications, capabilities and skills • English working proficiency is a must, you will be working with the team in London, • Commercial experience on native iOS mobile application development, • Good Knowledge of object-oriented programming with Swift, Xcode, • Strong analytical and problem-solving skills, • Experience writing unit tests using XCTest framework, • Experience with the MVVM + Coordinator design pattern and other relevant architecture patterns like SOLID, • Experience with best practices in mobile design (human interface guidelines, threading, etc), • Good knowledge of core iOS libraries and frameworks (e.g. UIKit, SwiftUI, Foundation, Security, Combine), • Experience with iOS application deployment (testing, approval, publishing to Apple store), • Experience with automated CI/CD processes and tools (we use Bitrise but this is not a pre-requisite), • Experience with monitoring and alerting in order to maintain a production application, • Good understanding of REST and what it means to work with APIs, • Experience with Git flow, • Good communication skills, you can work well within a delivery team and manage interactions with other parts of the organisation, such as Product and Operations, • Curious about new ways of working and open to different approaches and ideas, • Experience writing UI tests using XCUITest or other framework, • Experience building or working with Design Systems (UI Development, White-labelling), • Experience with modularisation and dependency injection, • Appreciation for Accessibility and understanding of how to meet Accessibility requirements, • Understanding of Mobile Application Security considerations, • Experience with React NativeExperience with feature flagging and A/B testing methodologies, • Experience in the FinTech sector, • Show us your Github/Stack Overflow/app portfolio! #ICBCareers #ICBEngineering About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

SIAS is excited to offer a unique opportunity for a Quality Manager to lead the quality assurance function across all areas of the business, including End Point Assessments (EPA), Awarding, and Accreditation. This role is pivotal in ensuring that all processes meet and exceed regulatory standards, including compliance with Ofqual, CCEA, and other key regulatory bodies. You will manage the continuous review and improvement of our quality assurance processes, driving ongoing enhancements to maintain the highest standards and support our commitment to delivering exceptional value to our customers. As an integral member of the management team, you will collaborate closely with the Leadership team and other departments across SIAS to ensure quality is at the heart of everything we do. This position offers the chance to make a significant impact within a dynamic, forward-thinking team, helping to uphold our strong reputation for excellence and regulatory compliance. This position is for a fixed term of 12 months to cover maternity. Remuneration Package Salary between £45,000 - £48,000 per annum dependent on experience Fixed Term Contract 12 months Pension employer contribution 6% Life Assurance 28 days holiday plus 8 bank holidays (FTE) Birthday off work Opportunity to buy-back 5 extra days annual leave (FTE) Optional Private Health Care package Hybrid working with the requirement to be in the Warrington office a minimum of 2 days per month Employee Assistance Programme Bonus Scheme Aspire Values Award Scheme Annual Values Awards Long Service Awards Annual Company Events Gym Discount Access to Training & Development Opportunities Key Accountabilities Ensure ongoing compliance with Ofqual Conditions of Recognition & CCEA Regulations for the delivery and awarding of regulated end point assessments and qualifications by maintaining and continuously improving the systems and processes in place. Line management responsibility for the performance and quality assurance of a team of IQAs, ensuring support and cover across the team is consistently delivered. Manage an annual Standardisation Plan for end point assessment delivery and EQA activity. Provide compliance guidance to support the development of new products. Co-ordinate and manage SIASs Appeals, Reasonable Adjustments, Special Considerations & Malpractice Policies & Processes. Regularly review policies procedures and forms ensuring they remain fit for purpose and to work collaboratively with the wider Cogent group on group policies. Investigate and deal with any escalated incidents of malpractice. Plan and co-ordinate quality assurance events and workshops by analysing trends and statistical information in liaison with internal and external stakeholders. Liaise with the Managing Director on quality assurance and compliance matters as necessary and ensure efficient reporting and escalation of issues as required. Sign-off of EQA reports following on from Centre Engagements Carry out background checks on prospective Centres and make the final decision on whether or not to approve a Centre. Ensuring that the criteria against which candidates and Centres quality assurance processes are measured are applied accurately and consistently. Monitor Centre websites on a regular basis to ensure there is no misrepresentation of recognition status, qualifications and/or SIAS branding etc. Review the risk ratings applied to SIAS centres and report on this during the monthly Quality meeting. Coordinate the recruitment, induction and annual CPD of EQAs, IQAs and IEPAs in collaboration with the Operations and Centre Manager. Prepare and provide internal reports, including data as required on quality initiatives. Work effectively and efficiently with team members, other departments and associated contractors to ensure we deliver a great customer experience and meet the requirements of Cogents values and SIAS ethos. Keep up to date with external policies and initiatives relevant to quality assurance in areas of responsibility. Meet Service Level Agreements with all stakeholders. Manage the Lead IQA workload ensuring positive inter-team relationships and fostering a collaborative and can-do approach. Manage the Quality Coordinator, supporting and coaching on quality related matters and helping to develop strong relationships with key stakeholders. To manage the SIAS risk register & CoI Log and take appropriate measures to keep those updated. To develop and manage the sampling planning of all EPAs to support IQAs in monitoring performance in line with rag rating and IQA policy. To manage the quality of assessment designs. To escalate any concerns with system data to the relevant Head of Department and collaboratively work through a solution. To be responsible for promoting Safeguarding and Prevent and the welfare of all learners in accordance with the Cogent Group Safeguarding policy. Notifying regulators and other awarding organisations, as appropriate, for any instances of Centre resignations or withdrawals. Key Performance Indicators Report and update on EPA and AO related quality activity at the Quality and Governance Board meetings Effective implementation of quality assurance processes across EPA and AO e.g. Standardisation schedule, Observations, Sampling, risk rating of Centres, Assessors, IQAs Issuing and Monitoring of Centre Sanctions, ensuring any related actions are completed to deadline Regular reviews of policies and procedures to ensure they are fit for purpose Ensure ongoing compliance with any relevant regulatory bodies across both our EPA and AO functions. Skills, Knowledge and Experience Experience within a Quality or Compliance team in an Ofqual regulated awarding body/end point assessment organisation. Experience of assessment and/or quality assurance of regulated qualifications and/or end point assessment. An IQA qualification. Demonstrable knowledge of Ofquals Conditions of Recognition. An understanding of the training environment. Experience within the design and continuous improvement of quality assurance processes and systems for an end point assessment organisation and/or awarding body. Good interpersonal skills with the ability to manage and support individuals whilst meeting internal performance measures. TPBN1_UKTJ

About Us UK Therapy Guide is dedicated to making high-quality, trusted mental health therapy accessible. Our platform connects individuals seeking therapy with qualified professionals. We are on a mission to transform mental health access and are working on an exciting new startup project that will revolutionise the mental health space. We’re looking for a passionate individual to join us on this journey. Ideally, someone who’s experienced the power of therapy firsthand and understands the profound value it can bring to people’s lives. Role Overview This role is ideal for someone seeking part-time work with the opportunity to grow and develop new skills as the position evolves alongside the business. We are looking for an enthusiastic, highly motivated, and personable individual with a strong interest in the therapy field. This part-time, freelance contractor position is fully remote, making it perfect for someone who loves helping others and thrives in a dynamic environment. As a Therapy Placement Coordinator, you’ll work directly with clients during live placement calls. Drawing on the information they’ve shared about their therapy needs and preferences, you’ll use your growing knowledge of our therapist network to identify and propose the most suitable matches. Empathetic and clear communication is essential, as you’ll be guiding clients through an important stage in their journey, ensuring their comfort and confidence in the therapeutic journey. We provide comprehensive training and follow strict safeguarding procedures to ensure the highest standards of care and client safety. • This role requires a strong understanding of the UK context, and we welcome applications from individuals based in the UK or those with a significant connection to the country. Hours Part-time – Flexibility to work Afternoons, evenings & weekends with availability to provide cover during holidays Key Responsibilities Training provided for all tasks. • Provide customer and therapist support via email, chat, and phone, • Conduct client referral calls to match them with the right therapist, • Troubleshoot customer issues and provide timely solutions, • Gather and manage customer feedback to enhance our services, • Attend creative team meetings and contribute to project development, • Manage therapist bookings, • Process refunds, • Handle administrative tasks and data entry Required Skills & Qualifications • Excellent communication skills (written and verbal), • Strong interpersonal skills, with the ability to empathise and support clients, • Highly organised and able to handle multiple tasks efficiently, • Self-motivated with a positive, can-do attitude, • Customer service experience, • Tech-savvy, with proficiency in Google Suite / Google Workspace and other digital tools, • Sales experience is a plus, but not essential, • A solid understanding and insight into therapy and therapeutic processes Why Join Us? • Flexible, remote working opportunity, • Be part of a company that’s making a real difference in mental health, • Growth and development opportunities, • A collaborative, creative, and supportive work environment Salary • Salary: £12:50 an hour How to Apply If you're passionate about mental health and excited about providing excellent customer service, we want to hear from you! After you submit your application here, please send your CV and a cover letter to explaining your interest in the role.

Senior Technical Coordinator – High-Rise Residential Tower (South East London) Location: South East London Project: Landmark High-Rise Residential Tower Salary: £55,000 - £70,000 + Car Allowance + Bonus + Package About the Role We are seeking an experienced Senior Technical Coordinator to join a leading residential developer on an iconic high-rise residential tower project in South East London. This is a fantastic opportunity for a technical professional to play a pivotal role in the delivery of a complex, large-scale development. Key Responsibilities • Oversee all technical and design coordination across the residential tower scheme., • Manage the flow of information between design consultants, subcontractors, and internal teams., • Ensure drawings and technical details are fully coordinated and compliant with building regulations, planning conditions, and client requirements., • Support the Technical Manager in driving design and technical solutions through to completion., • Lead design workshops and resolve technical challenges promptly and effectively., • Monitor and manage design changes, ensuring quality and cost efficiency., • Provide mentorship and guidance to junior technical team members. About You • Proven experience as a Technical Coordinator or Senior Technical Coordinator within residential or mixed-use developments., • Strong background in high-rise residential construction (RC frame experience highly desirable)., • Excellent knowledge of UK Building Regulations, NHBC standards, and fire/building safety requirements., • Strong coordination and communication skills with the ability to work across multi-disciplinary teams., • Detail-driven with the ability to resolve complex design challenges. What’s on Offer • Opportunity to work on one of South East London’s most high-profile residential developments., • Join a supportive, forward-thinking developer with a strong project pipeline., • Competitive salary package including benefits and career progression.

Guest Services Manager continually strives to exceed hospitality industry standards, while ensuring complete guest and team satisfaction. This role establishes and drives a positive working environment and focuses on operational goals where training, leadership, development, and recognizing overall team performance are paramount. Qualifications: 1. Hotel Director/Hotel General Manager background in a 4- or 5-star hotel, 2. 2-3yrs of hotelier experience, 3. Additional languages is an advantage (Spanish, Italian, Portuguese, French, German) Duties and Responsibilities: 1. Takes the lead in owning and delivering an exceptional guest experience while embracing an ambassador’s role in tutoring other divisions on the key drivers of these standards. Encouraged to maintain and further develop strong rapport with division heads from both Hotel and Marine departments., 2. Responsible for leading a team of empowered individuals who will strive to deliver focused and extraordinary customer service, taking ownership for efficiently reacting to guest requests. Maintain a detailed knowledge of all key performance indicators, guest ratings and comments to establish a culture throughout the Guest Services team for complete ownership of the guest experience., 3. Effectively balances operational needs between the Financial and Guest Services Divisions through synergetic communication of guest issues to optimize positive guest comments and ratings of the overall Guest Services operation., 4. Effectively manages all group business onboard ensuring the Group Coordinator has all the necessary skills, training, tools, information and support to enable consistent delivery of services and products., 5. Assigns duties and responsibilities to team members. Observes and evaluates team members through open and honest feedback to ensure high quality standards are met., 6. Comprehensive knowledge of Customs and Immigration policies and procedures. The Guest Services Manager is the driving force to ensure maximum compliance with all internal requirements and external authorities as it relates to guest immigration and clearance

This is a 12-month Fixed-Term Contract (Maternity Cover) Junior Procurement Coordinator London, United Kingdo Laura Hammett is an award-winning London-based design studio specialising in the interior design of luxury residential property in the UK and abroad. Job Title: Junior Procurement Coordinator Department: Procurement Report to: Head of Procurement & Operations Job Summary: The Junior Procurement Coordinator plays a role in supporting the procurement and interior design team by assisting with the procurement process for various projects. The role involves sourcing, pricing, and coordinating the acquisition of materials, furnishings, and equipment necessary to bring design concepts to life. The Junior Procurement Coordinator role requires team player skills and procurement experience working on high-end luxury projects and liaising directly with high-net-worth clients. The role will involve supporting the procurement team with project management and installation of high-end luxury projects. Key Responsibilities: Procurement Coordination: · Assist in the sourcing, negotiation, and procurement of materials, furnishings, and fixtures required for interior design projects. · Coordinate with suppliers, vendors, and manufacturers to obtain quotes, lead times, and product specifications. Order Processing: · Prepare purchase orders and send for approval. Review order confirmations for accuracy and compliance with project specifications. · Assist preparing tender packages for bespoke specification packages and review suppliers, pricing and specification with procurement and interior design team. · Coordinate the submission of necessary documentation, such as samples and swatches, to design teams for approval. Sourcing and Vendor Management: · Identify and research potential vendors, suppliers, and manufacturers for materials, furnishings, fixtures, and equipment required for interior design projects. · Build and maintain strong relationships with new and existing suppliers. · Resolve any discrepancies with suppliers in a timely manner including logistics, snagging and financial. Budget and Cost Control: · Assist with creating project budgets by providing accurate cost estimates for materials and services. Logistics and Coordination: · Track the progress of orders, ensuring timely deliveries and resolving any logistical issues that may arise. Raise any issues which will jeopardies project delivery. · Review supplier/warehouse delivery notes and condition reports to ensure all information is accurate. · Assist during installations and work with the design team to ensure smooth client delivery. Quality Assurance: · Inspect received goods to ensure they meet quality standards and match specifications outlined in purchase orders. · Address any discrepancies or defects in a timely and effective manner. Administrative Support: · Maintain accurate records of procurement activities, including purchase orders, invoices, order status, lead times, and delivery schedules. · Support administrative tasks related to procurement, including documentation, filing, and reporting. Required Skills & Experience · 1+ years’ experience within a similar in the interior design industry · Bachelor's degree in Interior Design, Business Administration, Supply Chain Management, or a related field (preferred). · Experience in procurement, vendor management, or a related role, ideally within the interior design, architecture, or construction industry. · Good negotiation skills and the ability to build and maintain vendor relationships. · Great organizational skills with the ability to prioritise workload to meet deadlines · Detail-oriented with a focus on accuracy in documentation and reporting. · Effective communication skills, both written and verbal and team working skills. · Ability to work collaboratively in a team environment and adapt to changing project requirements. · Confident working individually and as part of a team Company benefits: • Enhanced Pension contribution (subject to passing probation), • Annual leave 25 days plus Bank Holidays & Birthday full day off., • Office closure between Christmas and NYE (3 days), • Additional annual leave entitlements based on length of service, • Employee Assistance Programme with Health Assured (free counselling), • Enhanced maternity leave, • Free eye test vouchers, • Flexible hybrid working, • A positive and supportive work culture in a diverse and social team Laura Hammett Ltd is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status, or any other characteristic protected by law. Please email a CV and cover letter to

L&D Coordinator Part time 3 days per week - 24 hours £22,000-£25,000 Based in Canary Wharf To support the wider L&D strategy and centralised administration functions to support the delivery of the administration services playing a key role in the delivery of high-quality administration support to the Learning and Development and HSW functions. The L&D function will produce an annual training calendar consisting of external and internal training courses, and will facilitate a process for all colleagues to attend requested and approved training • Manage and maintain learning management systems (LMS) and associated data, • Coordinate training bookings, invites, and events across HSEA, Competence, and Development areas, • Ensure accurate training records are kept and certificates are distributed promptly, • Work with project teams, HSE, and staff to assess and address training needs, • Provide administrative support for L&D activities, including training sessions, workshops, team events, and projects, • Perform regular audits and maintenance of learning systems, generating reports for stakeholders as needed, • Monitor and respond to queries in the shared L&D/training inbox in a timely manner, • Process training-related purchase orders, invoices, credit notes, and resolve associated queries, • Support the Group Head of L&D and HSEA Training Manager with designated tasks and project work, • Assign onboarding training to new hires and update role-based competence matrices as needed Essential • Excellent communication and proven ability to work across teams, • Highly organised and able to work on own initiative, • Able to build relationships at all levels, • Ability to work well under pressure and to tight timescales, • Very strong customer focus, • Experience working in a similar role, • Varied administration experience, • Microsoft Office (Excel, Word and PowerPoint) Candidates must demonstrate understanding of, acceptance and commitment to the principles underlying equal opportunities. Knowledge and understanding of effective customer care processes and the effects on financial costs. Knowledge and understanding of effective customer care processes and the effects on financial costs. Awareness of external standards and information security. This is a description of the job as it is constituted at the date shown. It is the practice of this organisation to periodically examine job descriptions, update them and ensure that they relate to the job performed, or to incorporate any proposed changes. This procedure will be conducted by the appropriate manager and postholder in consultation with HR. In these circumstances it will be the aim to reach agreement on reasonable changes, but if agreement is not possible the Managing Director reserves the right to make changes to your job description following consultation

A multi-award winning architectural practice, best known for their unique approach to residential and urban design are looking for a talented BIM Coordinator to join their Central London office. About this role This multi-disciuplinary studio is looking for an experienced BIM Coordinator to provide expert guidance and support on the use of Revit and BIM tools, develop bespoke workflows, and ensure that project teams adhere to the practice’s BIM standards and procedures. You will work closely with the BIM Manager and other BIM Coordinators to help drive consistency, quality, and innovation across all projects and ensuring practice standards and procedures are upheld and followed. About you • You will have advanced knowledge of Revit, • You will have extensive experience with Revit modelling, model management, content creation and the setup and maintenance of BIM documentation on projects, • You will ideally have experience of BIM delivery on large scale residential projects, • You will have good knowledge of UK BIM Standards (ISO 19650) and building regulations, • You will ideally have good knowledge of Navisworks, BIM 360 or other clash detection software, • You will ideally have good knowledge of scripting, Dynamo or other related software, • You will have experience working in a similar BIM Coordination role at a leading design studio What's on offer This is a fantastic opportunity to join an award-winning studio and be part of a small but agile team of design technology specialists working alongside architects and designers in the UK and Europe. They are known for supporting their staff in their career aspirations and this studio also has some great benefits including hybrid working, annual bonus, and a wide range of professional development and training opportunities. If you’re an experienced BIM Coordinator and you’re looking for a supportive design studio with a great work / life balance, send your CV to FOUND Careers today! *Please note, you must have the right to work in the UK to be considered for this role

BIM Coordinator for global architectural practice The Company: This global design studio is at the forefront of architectural innovation, with multiple offices worldwide. Their diverse team of well over 100 professionals has successfully delivered numerous projects across the world including some truly iconic buildings along the way. They are now seeking a BIM Coordinator to join their inhouse Design Technology Team based in truly amazing London office. This is a fantastic opportunity to contribute to cutting-edge projects and work within a collaborative, international studio environment. The Role: • Support architectural teams in BIM workflows, especially using Autodesk Revit., • Provide technical support and report to the BIM Manager., • Assist with project setup, model maintenance, BIM documentation, and coordination., • Monitor BIM model performance and quality, ensuring alignment with their standards., • Identify training needs and contribute to workflow improvements. What You’ll Bring: • Degree in Architecture or Architectural Technology., • Revit exam-based certification., • Advanced proficiency in Autodesk Revit and related tools., • Knowledge of Dynamo, Navisworks, and legacy CAD applications., • Experience in clash detection and BIM QA processes., • Familiarity with Common Data Environment practices., • Excellent communication skills and attention to detail., • Proactive and collaborative working style. Why Join?: • Be part of a forward-thinking studio representing multiple nationalities that speaks multiple languages., • Work in a modern, well-connected office in the heart of London., • Enjoy a friendly, inclusive studio culture., • Access a competitive benefits package including:, • Private Healthcare, • Healthcare Cash Plan, • Pension Scheme Ready to shape the future of architecture with them? Apply now and bring your BIM expertise to a global design leader.

Job title: Technical Manager Location: South London Project: RC Frame New Build Residential Scheme About the Role: Blayze Group are currently working with a leading Residential Developer, seeking a talented and experienced Technical Manager to join the team working on a new-build RC Frame Residential Scheme in South London. This high-profile project involves the construction of a landmark residential development comprising modern, high-quality homes, offering both personal growth opportunities and the chance to be part of a dynamic and collaborative team. As a Technical Manager, you will be responsible for leading the technical aspects of the project, ensuring that the design, engineering, and construction meet the highest standards. You will work closely with internal teams, contractors, and external consultants to ensure timely delivery, quality control, and adherence to sustainability goals. This is a unique opportunity to contribute to the development of a key residential scheme in an evolving area of London. Our client are seeking candidates who have either previously worked with a Main Contractor and/or Residential Developer in a Technical Manager position or someone looking to step up from a Senior Technical Coordinator position. The client are also happy to consider Senior Level (Associate) Architects who are keen to explore a client-side move. As an associate Architect, you would have previous experience working on multi phase new build residential schemes in London through RIBA stages 3-6. Key Responsibilities: • Technical Oversight: Lead and coordinate all technical aspects of the RC Frame Residential Scheme, ensuring that all work aligns with the project’s scope and specifications., • Design Management: Work with architects, engineers, and external consultants to ensure the design is technically sound and meets the required standards., • Construction Management: Oversee the construction process, ensuring that technical and safety standards are maintained at all stages., • Quality Control: Monitor and ensure that construction activities comply with quality control procedures, regulations, and industry best practices., • Stakeholder Liaison: Act as a key point of contact for stakeholders, including contractors, consultants, and regulatory bodies., • Risk Management: Proactively identify and address potential risks or issues, ensuring project continuity and success., • Sustainability: Implement sustainable construction practices that align with St James' commitment to delivering environmentally responsible developments., • Schedule & Budget Management: Assist in ensuring that the project progresses on schedule and within the allocated budget, with a focus on technical aspects. Qualifications and Experience: • Previous Experience working with either a Main Contractor and/or Residential Developer., • Strong understanding of RC Frame construction methods, materials, and quality control., • Familiarity with sustainable construction practices and an ability to apply them to large-scale residential developments., • Excellent communication and collaboration skills to engage with a variety of stakeholders., • Proven ability to identify, manage, and mitigate technical risks and issues., • Strong problem-solving skills and a proactive approach to technical challenges.

Production Planning Coordinator Salary dependent on experience Hours of work: 39.75 hours per week (Mon-Thu 08:00-16:45 and Fri 08:00-15:15) Permanent, Full-time Based on-site in Ilford. We are seeking a versatile and enthusiastic Production Planning Coordinator to join a dynamic team. This role ensures that manufacturing operations align effectively with customer demands through the creation and management of efficient production schedules for both standard and custom products. Job purpose: Production Planning Coordinator You will coordinate the planning of varied production runs, from repeat orders to bespoke customer requirements. A key focus will be optimising the use of existing components and materials to manufacture new parts cost-effectively whilst maintaining high-quality standards. Responsibilities: Production Planning Coordinator • Design and implement detailed production schedules for both standard and custom products to meet customer demands whilst optimising efficiency and cost-effectiveness, • Revise production schedules when required due to design changes, material shortages, or operational interruptions, • Coordinate with procurement teams to ensure timely availability of raw materials and components, • Collaborate effectively with sales and product development teams to forecast future production requirements, • Analyse production specifications and plant capacity to determine optimal resource requirements for varied product mixes, • Monitor inventory levels of raw materials, work-in-progress, and finished goods, with particular attention to component reusability, • Compile and analyse production data to support continuous improvement initiatives and cost optimisation, • Manage and administer the in-house system for incoming and outgoing orders, • Maintain accurate records and documentation to support operational transparency, • Identify and drive improvements in production planning processes and procedures Skills / Experience: Production Planning Coordinator • 2-5 years of experience in manufacturing pr production environments, preferably in job-shop or custom manufacturing operations, • Proven experience in production planning, scheduling, or supply chain coordination with exposure to varied product requirements, • Understanding of manufacturing processes for precision components, preferably within regulated or high-quality industries, • Experience with production planning software and ERP/MRP systems, • Excel Skills, and data analysis functions along with a strong knowledge of Microsoft office packages, • Competency in database management and reporting systems, • Familiarity with inventory management principles and practices, • Analytical excellence, • Attention to detail, • Strong communication, • Organised excellence, • Problem-solving focus, • Adaptability The Package: Production Planning Coordinator • Competitive salary package, • Early Friday finish (15:15) supporting excellent work life balance, • 22 days annual leave plus bank holidays, • Company pension scheme with employer contributions, • Option to join comprehensive health insurance plan after 6 months of service, • Professional development opportunities and training support, • Stable, family owned company environment with international reach, • Opportunity to work with cutting edge equipment in the manufacture of precision optical accessories and spectrophotometer cells, • Scope to grow within the role and drive process improvements

Location: London (Hybrid – Office & Remote) Salary: £28,000 – £38,000 (DOE) Reports to: Head of E-Commerce / Creative Manager About Us We are a fast-growing online furniture and interiors brand, designing and selling trend-led, affordable, and stylish pieces to customers across the UK, Europe, and beyond. With creativity and innovation at the heart of our business, we’re looking for a detail-driven and creative individual to take ownership of our e-commerce imagery and CGI workflow. The Role As E-Commerce Product Imagery & CGI Coordinator, you will manage the entire lifecycle of product imagery — from CGI renders and photography through to editing, optimisation, and upload. You’ll ensure our website showcases products in the highest quality, consistent with brand standards, while coordinating external partners (CGI artists, photographers, retouchers) and internal teams (marketing, buying, e-commerce). This is a hands-on, creative yet operational role, ideal for someone with a strong eye for detail, technical know-how in imagery/CGI, and an interest in interiors. Key Responsibilities • CGI & Image Production, • Coordinate and brief CGI suppliers/agencies to deliver photorealistic renders of new products., • Manage image retouching and editing, ensuring consistency across all product categories., • Create/optimise imagery for multiple platforms (website, social, email, marketplaces)., • Asset Management, • Organise and maintain a library of product images, CGI files, and marketing assets., • Ensure all imagery is correctly named, tagged, and stored for easy access., • Work with e-commerce teams to upload and update imagery in the CMS., • Quality Control, • Review all images for accuracy, consistency, and brand alignment before upload., • Check product details (colour, fabric, finishes) against samples to ensure accuracy., • Flag and resolve any quality issues with suppliers promptly., • Cross-Team Collaboration, • Partner with buying/product teams to align CGI/photography briefs with launch timelines., • Work with marketing to provide imagery for campaigns, press, and social media., • Liaise with warehouse/logistics teams for occasional product shoots if required.Skills & Experience, • 1–3 years’ experience in e-commerce content, imagery, CGI coordination, or similar role., • Strong knowledge of Photoshop and/or Lightroom (retouching, colour correction)., • Experience working with CGI suppliers, or an understanding of CGI workflows., • Familiarity with e-commerce CMS platforms (Shopify, Magento, or similar)., • Excellent attention to detail and organisational skills., • Ability to manage multiple projects and meet tight deadlines., • A passion for interiors, furniture, or homeware is a big plus.What We Offer, • Competitive salary (£28k–£38k DOE)., • Hybrid working (London HQ + remote flexibility)., • Staff discount on all products., • Opportunity to work on cutting-edge creative projects in the interiors industry., • Career progression into visual production or creative management as the business grows.

We are seeking an experienced Rail HSQE Advisor to help manage all aspects of Health, Safety, Quality, and Environmental compliance within our Rail division, reporting into our Senior HSQE Manager. The successful candidate will act as the Responsible Person for health and safety, ensuring that all operations meet legislative requirements and industry best practices, while driving a positive safety culture across the organisation. Responsibilities: Health & Safety Leadership • Act as the Responsible Person for all health and safety matters, on-site Fire Warden, and First Aider., • Oversee and manage all HSQE and CDM aspects of work, acting as Principal Designer, CDM Advisor, and Principal Contractor under CDM 2015 regulations., • Lead accident and near-miss investigations, interviewing witnesses, preparing reports, and issuing findings to Head Office and clients., • Conduct site inspections (day and sometimes night as-hoc) to assess safety and quality compliance, issuing Safety Bulletins and Alerts to the workforce and subcontractors., • Chair HSQE Committee meetings and attend senior management forums to provide leadership on HSQE strategy., • Manage and ensure compliance with ISO 9001, ISO 45001, ISO 14001 certifications, SSIP memberships, and RISQS requirements under Network Rail standards., • Carry out internal process audits and coordinate third-party audits with accreditation bodies., • review of the Quality Management System (QMS), Safety Management System (SMS), Environmental Management System (EMS), and all associated documentation, risk assessments, RAMS, COSHH, and manual handling assessments., • Deliver HSQE inductions for all new starters and oversee ongoing workforce training requirements, • Research, develop, and deliver in-house training programs, including practical safety demonstrations and DSE assessments., • Act as divisional document controller, maintaining controlled forms and registers., • Develop new policies, procedures, manuals, and processes to support business strategy., • Review and approve project-specific RAMS and permits for all works., • Coordinate Temporary Works arrangements and maintain scaffolding registers., • Conduct regular yard walk-rounds, visual inspections for asbestos, legionella, housekeeping, fire safety, emergency lighting, and firefighting equipment., • Manage monthly data trackers, site inspection findings, vehicle inspections, and non-conformance analysis, providing regular reports to Head Office., • Assist with PQQ management and tender submissions from a HSQE perspective., • Maintain and review annual Business Continuity Plans for contract-specific operations About you: • Working towards Nebosh Diploma, NVQ certificate (desirable but not essential), • TechIOSH working towards GradIOSH, • Member of professional body such as IIRSM or IOSH -desirable but not essential, • Experience in utilities including Rail, water, and wastewater, • 2 years’ experience in a similar type of role (desirable), • Good computer skills and working on various software packages., • Good communication skills both internal and external lines of communication, • Able to be field based and travel to different sites daily (Driving Licence essential) What we offer: • 24 Days holiday plus Bank Holidays, • Company car or car allowance, • Pension scheme, • Death in service, • Ongoing training and professional development, • Opportunity to work with a leading water utility network About the Lanes Group: The Lanes Group are the UK’s largest independent provider of water and wastewater solutions and services, we play a vital role in always maintaining the seamless operations of the nation’s water systems. Formed in 1992, our half a billion-pound turnover ensures continued expansion for market share. Our key differentiator is our 4000+ staff and our resource pool that includes the most innovative fleet, plant, and equipment the market has to offer.

The Role – Project Coordinator : We are seeking a Construction Project Coordinator to support the planning, execution, and delivery of retrofit and insulation projects under government-backed schemes such as GBIS and ECO4. Working closely with our operations, field, and compliance teams, you’ll help ensure every project runs smoothly, stays on schedule and budget, and meets the highest quality and safety standards, making a direct impact on improving homes and reducing energy bills across the UK. What We Offer: At REFYT, we’re also committed to continually evolving our benefits to support you as we grow, ensuring you have the resources, recognition, and opportunities to thrive both professionally and personally. • Competitive salary: £27–30K depending on experience, • 20 days holiday + bank holidays, • Ongoing CPD and training, • Company pension scheme, • Join a mission-driven, diverse company that’s scaling nationally Key Responsibilities: • Coordinate and manage project schedules, ensuring timely completion of retrofit works., • Liaise with Design, Submissions, and Construction teams to allocate resources effectively., • Serve as the central point of contact for contractors, surveyors, and internal teams., • Monitor project progress and escalate any issues or delays to management., • Ensure all project documentation is accurate, complete, and compliant with the scheme requirements., • Support the preparation of reports for internal teams and funding partners., • Assist with health and safety compliance on site, ensuring safe working practices are followed., • Track materials, equipment, and workforce allocations to ensure projects remain on budget. Experience: • Experience in project coordination within construction, maintenance, or home improvement., • Experience working in the energy, retrofit, or sustainability sector is desirable., • Proven ability to manage multiple projects and meet deadlines., • Experience liaising with contractors, internal teams, and clients., • Familiarity with compliance, building regulations, or ECO Scheme requirements is a plus. Education: Relevant education in Project Management – Sustainability, Construction, or a related field. At REFYT, we value diversity and welcome applications from everyone, regardless of background or identity. Even if you don’t meet every requirement, we encourage you to apply. Your unique perspective can help us build a greener future.

Who we are: ALTEN, an engineering and technology consultancy, We are a leading Engineering and IT consultancy operating across 30 countries, making waves in all sectors: Aeronautics, Space, Defence, Security and Naval, Automotive, Rail and Mobility, Energy and environment, Life Sciences and Health, Industrial Equipment and electronics, Telecoms, Banking, Finance & Insurance, Retail, Services & Medias, Public Services & Government. With a team of passionate, diligent, and agile engineers, we are united by a common purpose: building tomorrow’s world today. Day by day, we support our customers' development strategies as well as their technological and sustainability transformation. Role Overview As a key member of the UK Legal team and under the supervision of the team Coordinator, you will be responsible for safeguarding legal compliance and minimizing legal risks for ALTEN Group’s UK operations. You will act as a trusted business partner, providing expert legal guidance across a wide range of operational matters, ensuring the Group’s activities comply with relevant laws and internal policies. Key Responsibilities: • Contract Review & Analysis: Lead the review and analysis of contracts to identify potential legal risks, obligations, and liabilities. Offer strategic legal advice to mitigate risks, ensure compliance with laws and regulations, and align contracts with the Group’s policies. Manage the end-to-end process of contract negotiations, review, and approval using relevant tools. Support bid processes for new customers and projects., • Contract Recordkeeping: Maintain an organized and accurate record of all contracts and legal documentation, ensuring full compliance with internal record-keeping standards and utilizing the Group’s Contract Lifecycle Management (CLM) system., • Strategic Legal Support: Provide legal advice to management on key strategic initiatives, identifying and addressing potential legal challenges early in the decision-making process., • Legal Process Optimization & Awareness: In collaboration with the Legal team, develop and deliver training programs to raise legal and compliance awareness across the business. Enhance or create legal templates, processes, and procedures to improve the efficiency of the legal function., • Legal Risk Management: Oversee litigation processes and manage legal risks, ensuring that all relevant matters are addressed with due diligence and in line with the Group’s policies., • HR Legal Support: Provide legal counsel to HR teams on employment-related matters, including employment contracts, disciplinary procedures, collective labor relations, immigration issues, and other HR legal concerns., • Reporting & Communication: Ensure clear and consistent reporting of legal matters to senior management and the Group Legal Department. Keep stakeholders informed on legal risks and activities, providing regular updates on key legal matters. Other responsibilities related to the UK Legal team: • Governance & Corporate Secretarial: Serve as the corporate secretariat for UK entities, working closely with the Group Legal Corporate Department. Manage delegations of authority, signatures, and contracts for key personnel, ensuring governance standards are upheld. Support the Quality and Information Security teams with review of governing policies and procedures. Support Finance team with legal and compliance queries, including for audit purposes., • Insurance & Compliance: Work with the Group Insurance Manager to implement and manage ALTEN’s insurance policies across the UK entities. Support the Group Compliance Department in the deployment of the anti-corruption program, data protection program, international trade sanctions, and national security programs., • M&A Legal Support: Collaborate with the Group M&A team to provide legal support during mergers and acquisitions. Participate in legal due diligence for targets and manage legal integration processes for newly acquired entities. Required Qualifications: • Education: Bachelor’s degree in Law, Business Administration, or a related field., • Experience: A minimum of 3 years post-qualification experience (PQE) as a Generalist Legal Counsel, ideally within the consulting and/or technology sectors, with a focus on business law relevant to ALTEN Ltd/Methods’ activities, as well as an experience in public sector contracts., • Expertise: Demonstrable knowledge of UK contract law (private and public sector), risk management, Crown Commercial Services Frameworks, and contract negotiations. A solid understanding of IR35, PSCs, and the IT contractor marketplace is essential., • Skills: Business oriented with strong analytical, problem-solving, and negotiation skills. Ability to summaries and excellent written and verbal communication abilities. Strong team spirit. This role will require you to have or be willing to go through Security Clearance. As part of the onboarding process candidates will be asked to complete a Baseline Personnel Security Standard; details of the evidence required to apply may be found on the government website Gov.UK. If you are unable to meet this and any associated criteria, then your employment may be delayed, or rejected. Details of this will be discussed with you at interview. What we offer: • Company benefits including Private Medical Healthcare, Life Insurance and Travel Insurance., • Pension scheme with company contributions up to 6%., • Hybrid (2 days remote working), • Wellness 24/7 Confidential employee assistance program., • Social – Breakfast Tuesdays, Thirsty Thursdays and Pizza on the last Thursday of each month. Any doubts? Studies have shown that some groups of people are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we are looking for. As an equal-opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.

BIM Coordinator - Temporary Role/Permanent Role Putney, London About the Practice The practice has focused for decades on bringing people together in the places, spaces and events that matter most to them. Its success is measured by creating projects that set new benchmarks while continually innovating and anticipating the future of the industry. The diverse team combines a wide range of expertise including architecture, interior design, urban design, wayfinding, landscape architecture, events, audiovisual consultancy and brand activation. This breadth of skills enables the practice to transform neighbourhoods, revitalise cities and design memorable experiences, from iconic stadiums to world-class arenas. As the practice continues to deliver award-winning venues and experiences, its EMEA studio is seeking a BIM Coordinator to join the team in Putney. About the Role The BIM Coordinator will collaborate closely with project teams to coordinate and deliver large-scale, complex projects and their associated BIM deliverables. The role is initially until Christmas at a minimum, with responsibilities focused on ensuring timely, compliant BIM outputs aligned with project standards and delivery milestones. Outstanding candidates will be considered for permanent positions. Key responsibilities include: • Setting up, managing and maintaining Revit models, • Administering the Autodesk Construction Cloud (ACC) project hub, • Providing training, guidance and support to architectural teams in line with best practice workflows, • Ensuring adherence to project and office standards, • Managing and updating the BIM Execution Plan (BEP), • Coordinating with external consultants, • Conducting digital coordination, including clash detection workshops and reporting, • Overseeing the delivery of BIM project outputs, • Implementing quality assurance and control processes within models Key requirements include: The ideal candidate will hold a degree in Architecture, Architectural Technology, or an equivalent qualification, and bring proven experience as a BIM Coordinator on medium to large projects across all stages. • Advanced Revit skills with the ability to problem-solve and train others, • Experience managing projects through Autodesk Construction Cloud (ACC), • Strong track record in cross-discipline BIM coordination, • Knowledge and experience of clash detection processes and reporting, • Familiarity with BS EN ISO 19650 standards, • Experience with BIM Execution Plans and enforcing project information standards, • Proficiency in Navisworks Manage, • Knowledge of COBie, Revizto, Rhino, Grasshopper, Ideate, DiRoots, PyRevit or Dynamo (advantageous), • Excellent communication, collaboration and interpersonal skills, • Ability to mentor team members, influence others and promote best practice, • A self-motivated, proactive and positive approach, • Candidates must have valid UK work authorisation, as visa sponsorship is not available at this time. The Studio The Putney studio, the EMEA headquarters, is located by the River Thames, a short walk from Putney High Street and well connected by transport links. Why Join the Team • Work alongside passionate, creative professionals who shape ideas into reality and celebrate human connection, • Benefit from hybrid working options, • Take part in regular social and knowledge-sharing events, including an annual conference and a weekend abroad for the Christmas celebration, • Enjoy the unique opportunity to visit and experience events at the venues delivered by the practice Application Candidates interested in this opportunity are invited to apply with a CV outlining their experience and suitability for the role.

Location: London Type: Full-Time | Mid-Junior Level Role Department: Operations Title: Operations Coordinator Compensation: Starting from GBP 33,000 We are Queen of Clubs Leaders in the B2B Luxury Travel Industry and multi-award-winning, Europe’s most innovative on-site Lifestyle Travel Solutions Creator, Queen of Clubs Group, has been operating since 2009 and has expanded to five different countries with prime location offices in London, Paris, Madrid, Ibiza, Chiasso (CH), and Milan. From private aviation and rare access to global events to bespoke journeys, experiences, and beyond, we are the invisible hand behind the world’s wealthiest travellers and their most memorable moments. About the Role As an Operations Coordinator at Queen of Clubs, you serve as the key point of contact for clients, suppliers, internal teams, and the Manager on Duty during the regular office hours. You are responsible for supporting and preparing the daily plans for the Manager on Duty and the Quality department, managing last-minute changes, confirming next-day services, handling emergencies, and ensuring uninterrupted service delivery with the highest standards of luxury and professionalism. You Will • Be available and responsive throughout your assigned shift, • Conduct thorough handovers with the previous Duty Manager., • Monitor active services and bookings, handling all emergencies during the daytime, • Confirm next-day services with suppliers, • Communicate with on-site clients, using official templates, • Escalate critical issues to leadership and the Quality Department, • Use internal tools throughout our ERP / CRM You Are • Calm but energetic, resourceful, and proactive under pressure, • You handle working under pressure well. You don't panic, • You are a clear and courteous communicator, both over the phone and in writing, • Meticulous with details and confident in problem-solving., • Trained in phone etiquette and duty procedures., • Fluent in English (additional languages are a plus)., • Flexible with working outside standard hours and on-call availability We Offer • A central role in maintaining Queen of Clubs’ gold-standard service during critical hours, • The opportunity to work with global high-profile clientele and elite suppliers, • Professional development through structured training (Phone Etiquette & Duty Training), • Inclusion in a dynamic, fast-paced, and supportive luxury operations team, • Clear SOPs, reporting systems, and tools to support your performance You must live ALREADY LIVE IN LONDON

Polish Speaking Construction Project Manager - Luxury Kitchens & Bathrooms Installations - North London / Hybrid - Full or Part Time Considered - £52k-£62k pro rata • Experienced Construction Project Coordinator / Manager, • Luxury, bespoke kitchens & bathroom installations experience required, • Fluent Polish speaker with excellent English language skills sought (written and spoken), • Ability to coordinate end-to-end delivery of projects, • You’ll be a process driven individual with a passion for design and construction, • Full or part time considered, to include occasional Saturdays We’re on the hunt for an experienced, Polish and English speaking individual to join a fabulous company, on a full or part time basis, as their Construction Project Coordinator / Manager. The Luxury Kitchen & Bathroom Construction Project Manager will manage multiple high-end installation projects for HNW clients. You will be the lynchpin between the design, procurement and installation teams, coordinating the delivery of luxury projects. Your impeccable communication skills (Polish and English), experience in delivering construction projects and ability to deliver on time and on budget will ensure the highest level of service is provided to clients at all times. The opportunity: This is a fantastic opportunity to join an award-winning, high-end interiors studio in a role that will offer immense job satisfaction and career longevity. Our client is looking for someone who is passionate, driven and project focused; someone who wishes to coordinate high-end projects, utilising the proven experience and knowledge gained to date. Our client is open to considering full or part time candidates and is offering a competitive salary, 28 days annual leave, hybrid working, company pension, discretionary bonuses and ongoing training / support. Key responsibilities as the Polish & English speaking Luxury Kitchen & Bathroom Construction Project Coordinator / Manager will include: • Coordinating and managing construction projects from design stage to completion, ensuring the highest quality standards are met, • Supervising day-to-day installations on-site (c3-6 projects at any time), • Collaborating effectively with designers, architects and interior specialists to translate technical drawings and specifications into impeccable finished products, • Coordinating teams of in-house installers and subcontractors on-site, • Maintaining accurate project budgets and detailed works schedules, • Liaising with clients throughout the project, • Ensuring safe working environments across all sites at all times, • Undertaking regular risk assessments and producing method statements when required, • Utilising strong organisational and time management skills to keep projects on track and within budget, • Communicating effectively with stakeholders and clients to ensure their needs and expectations are exceeded What we’re looking for: • Previous experience in similar high end construction project management roles including site coordination and team supervision - ideally 5 years+ on-site experience in the UK construction industry, • Experience liaising with High Net Worth clients, • Fluent Polish and English language skills, • Proven track record in managing installation teams and delivering projects to the highest standards, • Excellent written and verbal communication skills, • Good knowledge of MS Office 365; familiarity with project management tools is a plus, • Ambitious and dedicated, with a strong commitment to achieving results that surpass client expectations, • Full, clean driving licence (essential), • Ability to commute easily to North London Interested in this great opportunity? If this role sounds of interest and you have the experience and skills we’re looking for, then we want to hear from you ASAP! Please submit your CV, quoting ‘AE - Polish speaking Luxury Kitchen & Bathroom Construction PM’

ROLE OVERVIEW // We are recruiting a Project Coordinator to work within the Technology Team, based at the firm’s Head Office in London. This role is designed to provide additional resource to the PMO team at a strategically important time. The primary function of the role is to support the PMO Head and project managers across the portfolio of work taking place. This role plays a key part in ensuring that project management standards are upheld and that the necessary documentation, reporting, and communication flows are in place to enable successful project delivery. Some of the key tasks will be centred around – planning certain parts of the projects with the potential to run some of the smaller work items, monitoring of progress across the portfolio, coordination of meetings and general oversight of the team and their deliverables for the period. KEY RESPONSIBILITIES // The key responsibilities of this role are set out below and there may be others which are not listed. You may be required on occasion to work outside our normal working hours of 9:30am to 5:30pm. PMO Operations and Methodology: • Support the Programme Lead in managing the overall PMO methodology, artefacts, and document standards., • Maintain project setup and artefacts within the document management system (DMS), ensuring version control and compliance., • Assist in the preparation and delivery of key project governance forums including Steering Committees and Gate reviews., • Support milestone tracking and readiness for PM gates and project handover to service operations or vendors., • Assist in the maintenance of core registers such as RAID logs, project change controls, action logs, and communication plans., • Support the identification and management of project and programme-level dependencies., • Provide administrative support across the project lifecycle, including scheduling and facilitating meetings, workshops, and project events., • Prepare agendas, track attendance, and produce accurate minutes for project meetings., • Oversee the quality, storage, and timely completion of project documentation., • Ensure documentation is accurately filed within the DMS, supporting both compliance and audit-readiness., • Liaise with teams such as Procurement, Security, and Facilities to ensure alignment with project timelines and dependencies., • Handle day-to-day queries and assist team members with administrative or coordination needs., • Provide additional support to project managers on IT and BAU programmes as needed., • Perform administrative tasks such as printing, scanning, and collating documentation in support of governance, audit, and reporting requirements CANDIDATE PROFILE // Candidates for this position must have: Essential • Experience in a similar administrative or coordination role, ideally within a project or PMO environment., • Basic understanding of project management principles (formal training or certification an advantage)., • Excellent organisational and prioritisation skills, with a proactive and detail-oriented approach., • Strong computer literacy – advanced in Microsoft Office (Excel, PowerPoint, Word); MS Project or other PPM tools an advantage., • Strong verbal and written communication skills., • Ability to manage multiple competing priorities and work effectively as part of a team., • Previous experience in a law firm or professional services environment., • Familiarity with legal technology tools and legal-specific project environments. We welcome applications irrespective of race, colour, ethnic or national origin, disability, sex, gender identity, sexual orientation, age, religion, belief or marital status.

Job Title: Complex Complaints Coordinator Location: Harrow Civic Hub, Forward Drive, Harrow, HA3 8NT Employer: Pertemps Recruitment Partnership (on behalf of the London Borough of Harrow) Contract Type: Temporary – Initially for 3 months, with potential for extension Working Hours: Monday to Friday, 36 hours per week Work Arrangement: Office-based Pertemps Recruitment Partnership is currently recruiting a dedicated and detail-focused Complex Complaints Coordinator to join the Housing team at the London Borough of Harrow. This temporary role offers a competitive hourly pay rate of £19.62 – £21.23 (PAYE), along with access to high-quality training, strong opportunities for career progression, and 21 days of annual leave (excluding bank holidays). Key Responsibilities: • Take the lead in coordinating complex and/or multi-issue complaints and cases, collaborating with colleagues across housing services and, where necessary, other council departments, in line with relevant policies and legal frameworks., • Chair meetings and case reviews involving complex or cross-service complaints., • Carry out on-site visits to homes and estates when appropriate., • Ensure effective management and timely responses to Housing Ombudsman cases, meeting all statutory and policy-related requirements., • Oversee and respond to Local Government & Social Care Ombudsman cases within required timeframes and ensure full compliance with any directives., • Promote compliance with the standards set by both the Housing Ombudsman and the Local Government & Social Care Ombudsman., • Foster a culture of customer service excellence and continuous improvement in complaints handling across the team., • Identify, recommend, and implement innovative complaint resolution methods Candidate Requirements: • Knowledge of social housing and/or local government frameworks., • Understanding of statutory obligations set by the Housing Ombudsman., • Familiarity with the requirements of the Local Government & Social Care Ombudsman., • Proven experience handling and resolving complex or multi-faceted complaints, preferably within a housing or public service context., • Strong communication skills across various formats and tailored for different audiences. About us: For almost 60 years, Pertemps Recruitment Partnership have been the market leader in providing permanent and temporary staffing solutions and we are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big scary faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be accredited 'investor in people' which is reflected across our business in length of service and career progression of our employees. London Borough of Harrow is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting