Quality standards coordinator jobs in London

About Us Exhibit is an independent venue in the heart of Balham, we have been hosting late night parties, brunches and private events, for over two decades… and we are just getting started! We are a multi-space venue serving up quality cocktails, wholesome food and unforgettable experiences. Spanning 3 floors, we have a stunning sun-trapped garden and terrace, gorgeous mezzanine and balconies, cinema and karaoke suite, boutique private hire rooms and of course… a giant dance floor! People are at the core of our business, from our guests to our team members. We believe that everyone is unique with both our service and training styles reflecting this. No day at Exhibit is ever the same… …but one thing we can guarantee is that, it’s going to be A DAMN GOOD TIME! *** About You*** We are looking for an experienced and proactive Late Night Manager to join our busy team. To perform this role, you will be responsible for managing the late night operations and running of the events, ensuring excellent customer service maintaining high standards. *** Responsibilities:*** Supervising and managing the team to ensure smooth operations and excellent customer service Training new staff members and providing ongoing training and support to existing staff Working with the team in running the weekly events Handling customer complaints and resolving any issues that arise promptly and professionally Ensuring that all health and safety regulations are followed and maintaining a clean and organised workspace Ensuring that labour costs are managed effectively Managing the door and work alongside security and senior management, fully understanding the licensing laws and the company policy Maintain venue and floor company standards *** Requirements:*** Minimum 2 years’ experience in a similar role, preferably in a busy bar or late-night event space environment Excellent communication and interpersonal skills Strong leadership and problem-solving skills Ability to work well under pressure and manage multiple tasks simultaneously Knowledge of health and safety regulations and best practices Ability to work flexible hours, including weekends and holidays Understanding and knowledge of licensing laws Personal Licence Holder and experience working alongside security team are preferred If you have a passion for hospitality, enjoy working in a fast-paced environment, and have a proven track record of managing a team effectively, we would love to hear from you. London, England, United Kingdom Management 1 hour ago Your job is looking good, but let's make it great! Add more details like a job description, language requirements, and more to get better matches.

We offer more than just Gelato; we sell joy! - Position: Supervisor - Pay: £12.30 per hour - grow through our scoops of success and earn up to £12.90 per hour! Our vision is to be the world's most iconic Italian gelato artisan. Our Mission is to create joy through serving authentic Italian spirit, in the most sustainable way possible. Founded just under a century ago, we are an ever-growing company that has now expanded worldwide! If you enjoy interacting with people and have a passion for amazing Italian food, then we would love to hear from you! You’ll be working alongside a great team to help deliver excellent service and standards for your store that you will be proud of. What you will be doing: Greeting customers into the store as if they are family Crafting gelato scoops and other treats to bring joy to our customers whilst creating a friendly, energetic atmosphere Lead by example by setting standards within your store Motivate your team to value the quality of our products by upselling our amazing products to achieve store targets Monitoring the team is following the health and safety security measures Help train and induct new members of the team Being a keyholder of the store, making the daily operations run smooth What we’re looking for: Outgoing - love speaking to people Friendly - to greet our hungry customers Smiley and bubbly - give a warm welcome Proactive and energetic - there’s always something to do! Share our values - be proud to be part of our team Team player - pitch in on all jobs Organised - making sure the store is running smoothly Show initiative - completing tasks without prompting Problem solving - creating solutions before they become issues What you will get: £12 allowance per day when on shift to spend on food and drink Up to 50% off on store products Refer a friend incentive scheme Earn more with our Scoops of Success progression to ASM and beyond! Seasonal social events Regular competition incentives Pension scheme Reward scheme on Perkbox to spend points on the high street and online stores, restaurants, cinemas, and more! Employee Assistance Programme - our 24/7 counseling support provider

The Alfred Tennyson is part of the community in Knightsbridge. A home for the locals and tourists a like looking for quality offerings in a warm and comfortable environment. It is one of Cubitt House’s eight luxury pubs situated in Central London. We are looking for someone ambitious, passionate and above all puts people and being hospitable first. Why you would want to work as a Assistant Manager for Cubitt House: - Starting salary £39,000 more dependent on experience. - Cubitt Socials including Pub quiz, Family meals, 5 a side football etc. - Many opportunities for career development and progression. - Structured training plans for each role, monitored and supported by in house trainers. - Paid training courses (both in and out of house) and trips to our suppliers including some overseas. - Supplier trips for all team members - Pension Scheme. - Access to Wagestream. - Workplace Nursery Scheme. - 50% Discount policy when dining in our restaurants. - Free Perkbox membership with over 300 discounts including – Apple, Cineworld, Café Nero, National Express etc. - Cycle to Work scheme. - Length of service awards, ranging from 1 year to 5+ year rewards and more!- Prioritise the consistent delivery of the highest standards, across all aspects of the business.- Put training, development and engagement of team members first. Duties: - Oversee daily operations of the restaurant, including bartending, food production, and coffee service. - Manage and coordinate catering events, ensuring smooth execution and customer satisfaction. - Supervise and train staff members, providing guidance and support to ensure excellent service. - Monitor inventory levels and order supplies as needed to maintain efficient operations. - Develop and implement strategies to increase revenue and improve customer experience. - Handle customer inquiries, complaints, and feedback in a professional and timely manner. - Ensure compliance with health and safety regulations, as well as company policies and procedures. - Collaborate with the assistant manager to achieve business goals and objectives. - Coordinate with other departments within the hotel, such as banquets, to ensure seamless operations. At Cubitt House we pride ourselves on going the extra mile for our people. We have made great steps to make sure all our teams are valued, trained and rewarded in the best ways possible. This is just the start and a lot more is to come. Being a well renowned company to work for is top of our list! Join our team as a Assistant Restaurant Manager and be part of a dynamic hospitality environment. We offer competitive compensation, opportunities for career growth, and a supportive work culture. Apply now to take the next step in your career!

SW16 Bar & Kitchen is an all day bar, restaurant, cocktail lounge & workspace. Wine, cocktails, draught beer & coffee are served alongside a casual quality food offering. We offer something for everyone, a ho-me-from-home to make your own. The relaxed space can be used for anything from work to play; from breakfast, brunch, and coffee, to intimate dinners, cocktails and drinks. Offering a restaurant, bar, work area and lounge spaces. For those wanting to escape the confines of the home office, there’s plenty of plug sockets and super-fast wifi. Our workspace transforms at night into a private dining room – perfect for special occasions with friends and family. ** About You** We are looking for a pro-active AGM who will share our passion for incredible people, outstanding hospitality and have previous experience in a similar role. You will be responsible for implementing high service standards and positively impacting the sales of the building, using your creativity, entrepreneurship and commercial knowledge. Our perfect AGM will be organised and enthusiastic, showcasing skill in looking after lots of different styles of event, but also capable of running ain independent Bar & Kitchen. We're looking for someone warming and welcoming, and ideally, someone who will capture the attention of the guests and make them want to return in the future. In return, you can expect us to look after you and your future, we are working hard to recognize the potential in all new hires and push them for progression within the company sooner rather than later. We already have a very strong and stable team, and boasts a great atmosphere to work in Responsibilities - Operating and delivering to the highest standards of service, product, environment and atmosphere - Ensure the venue runs efficiently by leading from the front and driving outstanding hospitality - Be involved in drinks operations & menu development - Identify and solve potential problems before they arise; knowing when to escalate an issue upwards - Cashing up and daily reports - Motivate your team by providing excellent support and training. - Supporting with staff recruitment, development, and training - Working with the team to deliver on all aspects of staff welfare and helping to make a happy and positive work environment - Ensuring general H&S documentation is in place and standards are met inc. fire safety, first aid, COSHH, allergy awareness etc - Working to ensure general venue upkeep, identifying and escalating maintenance issues as they arise

Brunswick East is a much loved neighbourhood cafe, in the heart of Dalston. Founded by two Australian sisters, we're a women lead business with a reputation for excellence. The Brunswick East name began almost 9 years ago with our cafe in the heart of Dalston. 5 years ago we proudly set up our Hackney Downs bakery where we work with regenerative flours, and produce all our own sourdoughs, pastries and baked good from scratch. We are well known for our high standards regarding all things brunch, coffee and baked goods. With the addition of our urban allotment Sky Farm, our 3500 sq ft rooftop allotment at Dalston. Working closely with our head grower we grow our produce from seed, cultivating and harvesting our own seasonal product all year round. Our reputation for creative and delicious food, is built from our desire to produce outstanding dishes from top quality seasonal produce, delivered with a vibe more in tune with the Melbourne brunch scene, from where we hail. We are passionate about hand crafting our menu from scratch and proudly make everything we serve in house. This ranges from sauces, to pickles & ferments, to house cured & smoked bacon, meats & fish, homemade cheeses (feta, halloumi etc), homemade yoghurt, miso's and vegetable charcuterie. Sustainability and reducing waste is very important to us too, and influences our seasonal menu, using local farms employing regenerative practices. Sustainability also plays a huge part of the choices we make within the day to day operation of the shop, and we are always striving for new ways we can reduce our waste, and impact. We are passionate about creating an open and atmospheric environment, whilst delivering exceptional food, coffee and all things sourdough and baked goods. Working with a wonderful team this is a great opportunity for the right person to lead a committed and forward thinking team. THE ROLE, GENERAL MANAGER - Being a speciality coffee enthusiast, passionate about sustainable food culture and zero waste ideals - Providing leadership, reliability and a genuine enthusiasm towards our industry - Working in line with our zero waste initiatives and goals - Overseeing shop operations, budgets, ordering and smooth daily operation - Ensuring excellent customer service at all times - Maintain & Promote Health & Safety, and our workplace values - Forge relationships with our regulars (new & old!) - Leading our front of house team, FOH rotas, providing mentorship, FOH HR duties: including reviews, recruitment, managing team bonuses - Co-ordinate and oversea seasonal events and private bookings BENEFITS - 28 day’s holiday pay - Pension scheme - Day time hours (except for a few very special Sky Farm supper club evenings and private bookings) - Monthly rotas, including one weekend off a month - Staff meals/ free coffees all day long - Progressive and fun atmosphere WHAT WE’RE LOOKING FOR - A passion for quality coffee, seasonal and sustainable food culture - Minimum 2 years experience in a similar role across hospitality including speciality coffee & front of house - Exceptional attention to detail - Willingness to always go the extra mile for our customers - Ability to lead, coach and develop a team - A desire to work in a progressive workplace where environmental impact and staff welfare are central If this sounds like the right next step for you, we'd love to hear from you.

Holding Manager- London We're currently seeking a Holding Manager for our stores in London. Whether you're an experienced Assistant Manager or a Junior Store Manager, you could be the ideal candidate for this position. Our vision is to be the world's most iconic Italian gelato artisan. Our mission is to create joy through serving authentic Italian spirit, in the most sustainable way possible. Founded just under a century ago, we are an ever growing company who has now expanded worldwide! If you enjoy interacting with people, and have a passion for amazing Italian food, then we would love to hear from you! What you will be doing: Greeting customers into the store as if they are family Crafting gelato scoops and other treats to bring joy to our customers whilst creating a friendly, energetic atmosphere Lead by example by setting standards within your store Motivate your team to value the quality of our products by upselling to achieve store targets Ensure store compliance with health and safety regulations Monitoring the team that the Steps of Service are being followed, ensuring great customer service is being met with every customer Create business strategies to attract new customers, expand store traffic, and enhance profitability Responsible for the recruitment and development of the team Train and induct new members of the team Being a keyholder of the store, making the daily operations run smooth Monitor inventory levels and order new items Being the point of call for employee relation queries and issues for your store Undertake store administration duties such as managing store budgets, updating financial records and monitoring all controllable costs including payroll What we’re looking for: Outgoing - love speaking to people Friendly - to greet our hungry customers Smiley and bubbly - give a warm welcome Proactive and energetic - there’s always something to do! Share our values - be proud to be part of our team Team player - pitch in on all jobs, at all levels Organised - making sure the store is running smoothly Show initiative - completing tasks without prompting Problem-solving - creating solutions before they become issues Approachable - for our customers, and your team Lead by example - be an asset to your team and other stores too Resilient - react and embed change Good communicator - manage and engage with all team members What you will get: £12 allowance per day when on shift to spend on food and drink Up to 50% off on store products Refer a friend incentive scheme Private Medical Insurance + Cash Plan for Dental with Vitality after passing the probation period! Seasonal social events Regular competition incentives Pension scheme Reward scheme on Perkbox to spend points on high street and online stores, restaurants, cinemas and more! Employee Assistance Programme - our 24/7 counselling support provider

Join our vibrant team at Figo, an esteemed Italian-style restaurant. We pride ourselves on delivering an authentic Italian dining experience and exceptional service. As we continue to grow and uphold our reputation for excellence, we are seeking a dynamic and experienced General Manager to lead our team to even greater heights. Position Overview: As the General Manager, you will be responsible for overseeing all aspects of restaurant operations, ensuring smooth day-to-day functioning, and maintaining the highest standards of service and quality. You will lead by example, inspire your team, and cultivate an environment of collaboration and excellence. Key Responsibilities: Provide leadership and guidance to all restaurant staff, fostering a positive and inclusive work environment. Manage daily operations, including staffing, scheduling, inventory management, and vendor relations. Uphold and enforce company policies and procedures to ensure compliance and consistency. Maintain high standards of food quality, presentation, and service, exceeding customer expectations. Develop and implement strategies to drive sales, increase profitability, and enhance the overall guest experience. Oversee financial performance, including budgeting, forecasting, and cost control measures. Foster strong customer relationships, addressing feedback and resolving issues promptly and effectively. Stay current with industry trends and competition, identifying opportunities for growth and improvement. Qualifications: Minimum of 3 years of experience in a managerial role within the restaurant industry, preferably in Italian cuisine. Proven track record of successfully managing restaurant operations, achieving financial targets, and delivering exceptional customer service. Strong leadership skills with the ability to motivate, coach, and develop team members. Excellent communication and interpersonal abilities, with a customer-centric approach. Detail-oriented with strong organizational and problem-solving skills. Proficiency in restaurant management software and Microsoft Office Suite. Bachelor's degree in Hospitality Management or a related field is preferred. Benefits: Competitive salary commensurate with experience. Health insurance and retirement savings plans. Generous staff discounts on food and beverages. Opportunities for career advancement and professional development. How to Apply: If you are passionate about Italian cuisine and possess the skills and experience to excel in this role, we would love to hear from you!

La Nonna Pasta Fresca Job description 25-30 Hours a week We are looking for an FOH Supervisor to join our vibrant team! Our business is growing and we have an exciting opportunity to join us in a new 44 cover restaurant within the vibrant bustle of Brixton Market. The Concept: La Nonna Pasta Fresca will serve an array of fresh pasta dishes in a busy contemporary open kitchen setting. All of our pasta and sauces are made from scratch with passion on site each day, using the freshest of ingredients. We need super star who will thrive in a fast paced environment - Key responsibilities: Able to oversee the team on busy nights and organise the team alongside management Help coach and develop a successful team who take pride in their work Set standards to consistently deliver the best quality food and outstanding service to all Work with us to build an exceptional reputation and hunger for our food! The Ideal Candidate will: Be passionate about fresh pasta/Italian cuisine Have experience of working managerial role in a restaurant setting Have excellent verbal communication skills Have a great work ethic that they can instil in others Be available to work on Friday nights, Saturday days and nights and Sunday daytimes

Overview: We are seeking a skilled Restaurant Supervisor to oversee the daily operations of our dining establishment. The ideal candidate will have a passion for the culinary arts, exceptional leadership abilities, and a strong background in hospitality management. Responsibilities: - Manage all aspects of the restaurant - Supervise and lead the service staff team - Ensure high-quality customer service and guest satisfaction - Develop and implement strategies to meet revenue and profitability goals - Maintain inventory levels and control costs - Enforce health and safety regulations - Handle customer inquiries and concerns in a professional manner Experience: - Proven experience in restaurant management or a related field - Strong leadership skills with the ability to motivate and guide a team - Knowledge of food and beverage operations, including bartending and culinary practices - Excellent communication and interpersonal abilities - Experience in supervising staff and maintaining high standards of service - Hospitality or hotel management background is a plus - Culinary or foodservice certification is advantageous If you are a dynamic leader with a passion for the restaurant industry, we invite you to apply for this exciting opportunity. Job Type: Full-time Pay: £11.44 per hour Expected hours: 35 – 45 per week Schedule: Monday to Friday Weekend availability Supplemental pay types: Tips Experience: Supervising experience: 1 year (preferred) Hospitality: 1 year (preferred) Customer service: 1 year (preferred) Work Location: In person

Are you a dynamic team player with a flair for customer service and a keen eye for detail? We are looking for an experienced Floor Manager to join our vibrant pizzeria/cocktail bar/art space! As a Floor Manager, you will be responsible for overseeing the daily operations of our establishment, ensuring that every customer experience is unforgettable. You will work closely with our team to uphold the highest standards of service, quality, and cleanliness. The ideal candidate will have a passion for hospitality, excellent communication skills, and the ability to handle multiple tasks in a fast-paced environment. Previous experience in a similar role is preferred. If you are ready to take on a new challenge and be a key player in our exciting establishment, we want to hear from you! Join us and be part of our dynamic team as we create memorable moments for our customers every day. Apply now and showcase your talents as our Floor Manager!

About Us: Louche is a sophisticated and stylish venue located in the vibrant heart of Soho, London. Known for its chic ambiance, innovative cocktails, and exceptional service, Louche Bar offers a unique experience for guests seeking a memorable night out. We pride ourselves on delivering top-notch hospitality and creating a welcoming environment where patrons can enjoy themselves. Job Description: We are currently seeking a dynamic and experienced General Manager to lead our team at Louche. The ideal candidate will be a passionate and dedicated individual with a proven track record in bar management and hospitality operations. As the General Manager, you will oversee all aspects of the bar's daily operations, including staff management, customer service, inventory control, and financial management. You will be responsible for ensuring that the bar runs smoothly and efficiently while maintaining the highest standards of quality and service. Key Responsibilities: - Provide leadership and direction to the bar staff, fostering a positive and supportive work environment - Recruit, train, and supervise bar staff, ensuring that all team members are properly trained and motivated to deliver exceptional service - Develop and implement policies and procedures to ensure efficient and effective bar operations - Monitor inventory levels and manage stock replenishment to minimise waste and maximise profitability - Maintain high standards of cleanliness, hygiene, and safety throughout the bar area - Handle customer inquiries, complaints, and feedback in a professional and timely manner - Work closely with the management team to develop and implement marketing strategies to attract and retain customers - Prepare and analyse financial reports, budgets, and forecasts to track performance and identify areas for improvement - Ensure compliance with all relevant health and safety regulations and licensing requirements Qualifications: - Proven experience in bar management or a similar role, preferably in a high-volume and upscale establishment - Strong leadership and interpersonal skills, with the ability to motivate and inspire a team - Excellent communication and customer service skills - Solid understanding of bar operations, including inventory management, cost control, and staff scheduling - Knowledge of industry trends, best practices, and regulatory requirements - Ability to multitask and work well under pressure in a fast-paced environment - Proficiency in Microsoft Office and point-of-sale (POS) systems - Personal license If you are a passionate and experienced bar professional looking for an exciting opportunity to lead a dynamic team in a premier nightlife destination, we would love to hear from you. Please submit your resume and cover letter detailing your relevant experience and why you are the ideal candidate for the role.

Job details: Pay: £12.50 per hour (with generous bonus system if targets are hit) Job Type: Full-time, +40 hours per week. Permanent. Overview: Are you a Black Sheep? Got an itch to shake up the established order and offer something new and exciting to customers everywhere? So do we! Maybe we can help each other out... We are looking for a store Supervisor who wants to take the next step in their career and grow with a progressive and expanding company: we will support you during your journey with Brewing and Sensory trainings at SCA level, Cuppings of specialty grade Arabica and Robusta coffees from around the globe, as well as Leadership and Management training through the Black Sheep Coffee Management Development Programme. We don't complicate things here at Black Sheep Coffee... We're offering the chance to work with some of the best people who simply love what they do. What you'll be doing: It is our mission to rid the world of boring, average tasting coffee and who better to lead the crusade. As Supervisor, you will be an expert in all thing's coffee, in crafting unforgettable service experiences and driving practical and theoretical coffee knowledge within the shops. You will lead your team with a passion, acting as a support for them as well as the rest of the management team. You will not only be the fountain of knowledge when it comes to coffee, but you'll also assist in driving sales through operational support. What you'll need: The Supervisor plays a critical role in ensuring brand standards and high-quality coffee drinks during the service, that's why we want people who have: passion and experience within the specialty coffee industry, a customer-oriented positive attitude, the diary to accommodate flexible shifts, ability to lead and inspire the team during busy hours, a basic knowledge of training and experience in supporting shop management, experience with manual espresso machine and dialling in grinders to extract the maximum flavour from every coffee bean. About Black Sheep Coffee: Founded by Eirik & Gabriel, university flat mates, who quit their jobs to #LEAVETHEHERD and embark on exciting coffee journey. Their mission is to challenge the establishment, take down the big corporate brands, and rid the world of boring, average tasting coffee. Black Sheep Coffee is the only retail coffee company in the world to serve 100% specialty grade Robusta Coffee in a market dominated by Arabica. We buy coffee directly at the plantations ensuring the picking, drying, and washing process adheres to the strictest of guidelines for a sustainable model that protects the environment, and everyone involved. All our venues boast an immersive urban experience combined with music and arts and an after-work scene where coffee inspired cocktails and local spirits come together. We also support the homeless community through our free coffee boards in all our locations. The Perks: Weekly cash plan (money when you need it) Flexible hours (no zero hours contracts) Grow your career with advanced coffee training Free coffee while working Discounted food and drinks Rewards for wowing your team or your customers Employee Assistance Programme for when you need advice or assistance A collaborative, creative, and inspiring working environment Socials including Friday night drinks and pizza nights Training and opportunity to progress your career Free food item on shift Bonus Scheme to boost your monthly earnings Join us in leaving the herd behind and apply today! Job Types: Full-time, Permanent Pay: £12.50 - £13.50 per hour Expected hours: +40 per week Benefits: Casual dress Company events Company pension Discounted or free food Employee discount Flexitime Sick pay Store discount Schedule: 8 hour shift Every weekend Holidays Night shift Weekend availability Supplemental pay types: Bonus scheme Performance bonus Ability to commute/relocate: London: reliably commute or plan to relocate before starting work (required) Application question(s): Can you make world class coffee’s with latte art? Experience: Coffee: 3 years (required) Stocktaking: 1 year (required) Language: English (required) Licence/Certification: Food Hygiene Certificate (required) Work authorisation: United Kingdom (required) Work Location: In person

At Bread&Truffle, we craft Italian sandwiches with love and are currently seeking a vibrant, ambitious, and dedicated individual to fill the role of Store Manager in our esteemed establishment. Job Overview: We are on the lookout for talented individuals with a minimum of 1 year of management experience and strong recommendations. As Team Leader, you will be responsible for the daily operations, ensuring the running of the store is smooth and efficient, while also training and developing the team. This role is fundamentally about optimizing store operations through effective training, instruction, and development, ensuring a high level of customer satisfaction and maintaining the quality standards that Bread&Truffle is known for. Responsibilities: Daily Operations: Oversee and manage all areas of the store, ensuring that daily tasks are carried out effectively and efficiently. Training and Development: Ensure the team is adequately trained and developed to perform their roles to the highest standard. Hygiene and Cleaning: Maintain high standards of cleanliness and hygiene across the entire store and team, ensuring all team members hold a valid Alimentas Hygiene Certificate. Inventory Management: Take charge of the store's entire stock process, ensuring correct counts, smooth deliveries, adherence to FIFO principles, and efficient communication and analysis regarding stock. Waste Reduction: Continuously work to minimize product and ingredient waste, ensuring optimal product handling and quality by the team. Shift Planning: Produce a comprehensive monthly shift plan for all employees, managing and updating any unforeseen alterations efficiently. Requirements: At least 1 year of relevant management experience. A track record of excellence in previous roles. Food Safety Certificate or the ability to obtain one promptly. Why bread&truffle ? Joining our team means becoming a part of a vibrant and expanding company with tremendous potential for personal and professional development. If you believe you have the passion, skills, and vision needed for this role, apply with your full CV to explore further. We eagerly await your application and look forward to the possibility of you joining our exceptional team. Let’s make some bread&truffle magic together! Previous experience as assistant manager in the food industry is necessary. Job Type: Full-time Salary: 13£ per hours ( + BONUS )

Position: Assistant General Manager Experience: Minimum of 3 years in a restaurant or pub setting Schedule: 5 days per week Job Description: The Assistant General Manager plays a key role in supporting the overall operations and management of the restaurant or pub. This position involves assisting the General Manager in overseeing daily operations, managing staff, ensuring customer satisfaction, and driving business growth. The ideal candidate will have a minimum of 3 years of experience in a restaurant or pub environment, strong leadership skills, and a proactive approach to problem-solving. Key Responsibilities: Assist the General Manager in overseeing and managing daily restaurant or pub operations. Supervise and train staff to ensure high-quality service, adherence to company policies, and compliance with health and safety regulations. Coordinate with kitchen and front-of-house teams to maintain consistent food quality, presentation, and customer service standards. Monitor inventory levels, order supplies, and manage vendor relationships to optimize costs and minimize waste. Assist in developing and implementing business strategies, marketing initiatives, and promotional campaigns to drive revenue growth and customer engagement. Handle customer inquiries, concerns, and feedback in a professional and timely manner to ensure customer satisfaction and loyalty. Conduct regular staff meetings, performance evaluations, and training sessions to foster a positive and productive work environment. Ensure compliance with all local, state, and federal laws, regulations, and licensing requirements. Qualifications: Minimum of 3 years of experience in a restaurant or pub setting, with previous managerial or supervisory experience preferred. Strong leadership, communication, and interpersonal skills. Ability to work effectively in a fast-paced environment, multitask, and make sound decisions under pressure. Proficiency in restaurant management software, POS systems, and Microsoft Office applications. Knowledge of food and beverage industry trends, best practices, and regulatory guidelines. Flexibility to work evenings, weekends, and holidays as required. Bachelor's degree in Hospitality Management, Business Administration, or a related field is a plus.

Assistant Manager at Kanada-Ya Salary, Permanent Contract, No Early Starts, Great work-life Balance Kanada-Ya is an independent chain of award winning Ramen bars, so far spanning 4 countries. We currently have 6 super busy locations here in the capital, each serving a delicious selection of Japanese delights. Authenticity is at the heart of our menu and we import many of our ingredients from Japan to help us achieve the rich, deep and deeply loved flavours that we are famous for. Our speciality Tonkotsu ramen boasts an 18-hour cooked pork bone broth, batch crafted with love using traditional techniques learned from the Motherland. Added to this succulent, rich and flavourful broth are Hakata style wheat noodles, beautifully braised chashu pork belly and a superb selection of toppings all sourced from Japan. Our bold bowls are much beloved by our regular diners and newcomers alike. We are looking for fun and hard-working people to manage a quick service restaurant, ensuring our guests receive a great experience. What we offer & our benefits: - Starting pay up to £32,000 plus tips. - Paid overtime. - Private Healthcare scheme for you and your children. - Employee Assistance Program offering access to counselling services along with experts in law, personal finance and family matters; a 24/7 365 helpline and an online health & well-being online app. - CODE Hospitality Rewards: Discounts across thousands of restaurants and bars, gym memberships, hotels, meal kits, wine, produce, training, and many other rewards. - Training and opportunities of career progression. - Free team meals whilst on shift. - 28 days holiday (including Bank Holidays). - Optional pension scheme. Working on shift with us you will: - Lead by example and never compromise on quality or standards. - Support the General Manager in ensuring the smooth running of service. - Ensure the company’s Food Hygiene and Health and Safety procedures are strictly followed. - Be comfortable working in a fast-paced environment. - Take an interest in Japanese food & culture. Once you’ve joined, if you then decide you’d like to develop your career with us, there are lots of opportunities – most of our General Managers joined us as Assistant Managers and they can earn well over £40k per annum.

One of South West London’s most established Italian Restaurant have some fantastic opportunities available to join our TEAM. The candidate must have previous managerial experience If you consider yourself to be ambitious with a can do attitude , this is the ideal place to experience a truly unique, fun and dynamic working atmosphere. Successful candidates will possess the following qualities: 1. Personality, the ability to demonstrate exceptional standards and show a passion for the hospitality industry. 2. You will need a flexible approach 3. Will need to prove you can work as part of a team and on your own initiative. 4. Excellent oral and written skills in English is absolutely imperative 5. Ability to prioritise tasks, and delegate duties 6. Enthusiastic, committed, reliable, honest and punctual. 7. We are seeking at team player

ASSISTANT GENERAL MANAGER - HOPPERS GROUP Salary - Up to £46,000 pa Schedule - Full Time Experience - previous experience in a quality restaurant Hoppers are seeking a Assistant General Manager to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Assistant General Manager looking for a new role in an award winning, critically acclaimed group. The Restaurant Hoppers the much talked about, fast paced Sri Lankan restaurant. We are looking for team members who can come on-board to our award-winning concept inspired by the food of Tamil Nadu and Sri Lanka. We serve our London twist on hoppers, dosas, kothus and roasts. Complimented by a tropical drinks list with Genever and Arrack at its heart. Our people are a big part of what we do, helping to translate the cuisine and always going above and beyond to make sure our guests have a fantastic experience. It’s what makes us different. Being part of the Hoppers family requires commitment, charm, confidence and an eagerness to learn. The Position As Assistant General Manager, you will be a hands-on, proactive and enthusiastic leader, injecting your personality into your work and inspiring the team to deliver a warm and memorable guest experience. You will continually commit to the highest standards of service and operations, and working closely with the senior management team, you will be responsible for the overall performance of the front of house team, managing financials, recruitment and team development, stock management and health and safety. As Assistant General Manager, you will be responsible for: Overseeing a large restaurant team and ensuring the running of a smooth service Welcoming and attending to guests with an exceptional level of care and service, ensuring that they leave with a positive and memorable experience; Inspiring, motivating and training waiting staff to deliver the highest levels of service; Carrying out all opening and closing procedures. The successful Assistant General Manager will have: Previous experience as a Assistant General Manager or Restaurant Manager ready to take on more responsibility; Warm and welcoming persona, along with a hands-on approach to work and impeccable attention to detail; Proven ability to lead, train and inspire a team; Passion for hospitality and a good knowledge of food and beverage; Eagerness to learn and develop your career within an award-winning restaurant group.

Our mission is to make people happier one pizza at a time. Pizza Pilgrims is a BCORP & Multi award-winning group of pizzerias started by brothers Thom & James 10 years ago by driving a Piaggio ape Tuk Tuk all the way from Sicily to London on a “Pizza Pilgrimage” to learn the secrets of perfect Italian pizza. They went on to set up a market stall in Soho with an oven in the back of the van & have grown steadily into one of the UK’s most respected Neapolitan pizza companies. We use the best ingredients from Naples including Caputo flour, fresh fior di latte, salsiccia e friarielle , to make the best Neapolitan pizza every day. But we also know that each day is an opportunity to improve our food quality, our impact on the planet and our training. As a BCORP, we actively challenge ourselves to to make our people happier one pizza at a time; our teams, our guests and our community. Which means making small, incremental changes which actually make a difference to a happier world. As a Supervisor your role is to run great shifts when in charge and support the management team in running the Pizzeria. You will support with the training of the team, ensuring our Pizzas, drinks and service is always top notch. You will have the experience needed to hit the ground running, a natural at developing your teams, running great shifts where hospitality is always at the top of your agenda. Your standards will always be high, whether it's the service on the floor, to H&S, to the food your team serves, we are always only going to be as good as that last pizza! Most importantly, you will do all of the above by being yourself! What's there for you? Rate of pay up to £12.5 per hour +tronc Serious career development - We are opening 4 pizzerias this year & next. Industry-leading “Pizza Academy” in Camden to develop your skills both in & out of the kitchen. On top of the standard 28 days holiday, you will get an extra day for every year you work for us (up to 5 Years). 1 extra day holiday as “Happiness Day’ so you can do something you are passionate about outside of work. PIZZA PERKS: AS MUCH ESPRESSO AS YOU LIKE! Free food every day - whole menu available & also deals with other restaurants Free after-work drinks 2 huge company-wide parties every year to celebrate Christmas and Ferragosto (We close all the pizzerias for these!) Free pizza when you visit any Pizza Pilgrims when you are not at work for you & up to 3 friends. At Pizza Pilgrims, we’re committed to creating an inclusive environment where everyone can be proud about who they are, they feel genuinely cared for and have equal opportunities for growth and progression. One of our four values ‘Respect others’ means that we build our teams on a variety of voices, identities, backgrounds, experiences and perspectives; which creates proper happiness, just like our pizzas do!

We are seeking a dynamic and experienced Café Supervisor to join our team at Feya Café. The Café Supervisor will be responsible for overseeing daily operations, ensuring exceptional customer service, and managing a team of café staff. The ideal candidate will have strong leadership skills, excellent communication abilities, and a passion for delivering high-quality food and beverages to our customers. Responsibilities: • Supervise day-to-day operations of Feya Café, including opening and closing duties, inventory management, and cash handling. • Ensure exceptional customer service by greeting guests, taking orders, and addressing any concerns or complaints promptly and professionally. • Train, mentor, and motivate café staff to deliver outstanding service and uphold company standards. • Schedule and coordinate staff shifts, ensuring adequate coverage during peak hours and special events. • Maintain cleanliness and organization of Feya Café, including seating areas, kitchen, and restrooms, in accordance with health and safety regulations. • Monitor food and beverage quality, freshness, and presentation, and address any issues with kitchen staff as needed. • Assist with menu planning, pricing, and promotional activities to drive sales and meet revenue targets. • Handle administrative tasks such as payroll processing, staff evaluations, and performance reviews. • Collaborate with management to develop and implement policies and procedures to improve efficiency and customer satisfaction. • Stay updated on industry trends, competitor activities, and customer preferences to enhance Feya Café’s offerings and maintain a competitive edge.

Assistant Manager at Kanada-Ya Salary, Permanent Contract, No Early Starts, Great work-life Balance Kanada-Ya is an independent chain of award winning Ramen bars, so far spanning 4 countries. We currently have 6 super busy locations here in the capital, each serving a delicious selection of Japanese delights. Authenticity is at the heart of our menu and we import many of our ingredients from Japan to help us achieve the rich, deep and deeply loved flavours that we are famous for. Our speciality Tonkotsu ramen boasts an 18-hour cooked pork bone broth, batch crafted with love using traditional techniques learned from the Motherland. Added to this succulent, rich and flavourful broth are Hakata style wheat noodles, beautifully braised chashu pork belly and a superb selection of toppings all sourced from Japan. Our bold bowls are much beloved by our regular diners and newcomers alike. We are looking for fun and hard-working people to manage a quick service restaurant, ensuring our guests receive a great experience. What we offer & our benefits: - Starting pay up to £32,000 plus tips. - Pay is every 2 weeks. - Paid overtime. - Private Healthcare scheme for you and your children. - Employee Assistance Program offering access to counselling services along with experts in law, personal finance and family matters; a 24/7 365 helpline and an online health & well-being online app. - CODE Hospitality Rewards: Discounts across thousands of restaurants and bars, gym memberships, hotels, meal kits, wine, produce, training, and many other rewards. - Training and opportunities of career progression. - Free team meals whilst on shift. - 28 days holiday (including Bank Holidays). - Optional pension scheme. Working on shift with us you will: - Lead by example and never compromise on quality or standards. - Support the General Manager in ensuring the smooth running of service. - Ensure the company’s Food Hygiene and Health and Safety procedures are strictly followed. - Be comfortable working in a fast-paced environment. - Take an interest in Japanese food & culture. Once you’ve joined, if you then decide you’d like to develop your career with us, there are lots of opportunities – most of our General Managers joined us as Assistant Managers and they can earn well over £40k per annum.

Assistant Manager Urban Pubs and Bars Limited Assistant Manager - Trendy East London Pub - Quality - Urban Pubs, Bars and Restaurants are currently recruiting for a talented and ambitious Assistant Manager with personality & charisma for our expanding group. With an eclectic mix of properties and new openings to suit your personality and style, this really is an exciting time to join a people focused and progressive operations led business. Located in the hipster Capital of East London stands The Well and Bucket, serving pints since 1818. The Well and Bucket mixes a great vibe of traditional with contemporary twists. Known for our fantastic range of Ales and Beers, serving hearty British pub classics on the menu. Our downstairs candle lit cocktail bar is the perfect setting for an intimate evening with friends. The Role As Assistant Manager you will support the General Manager in all aspects of running the venue as if it were your own business.  Be business savvy and demonstrate great commercial understanding.  Your team will look up to you, it's essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction. This role would also suit an aspiring Supervisor looking for their first Assistant Manager position as you will be given the opportunity to train, personally develop and progress your career as the company continues to grow. What we looking for: "Wear your heart on your sleave", take ownership, be bold and run the business as if it's your own Be cool, calm and collected, manage pressure with ease, nothing can phase you You’re not precious. We leave our egos at the door and help get stuff done Must have minimum 1 years’ experience as a manager depending on the property being looked at Solid communication and organisational skills, be approachable Superb customer & floor service skills An entrepreneurial flare Passionate about people, training, mentoring, growing a team but most importantly, loves to have fun What's in it for me: A competitive salary & bonus scheme Training and development Career progression and promotion opportunities with regular new openings around the corner Get out and about, you automatically get discounts across all our pubs, bars and restaurants The opportunity to make strategic decisions within your business – take ownership and Be Fearless Annual team trips abroad, regular management incentives and socials – a fun, family atmosphere 28 days holiday  Goes without saying, but we’ll feed you during your shift Employee Assistance Programme (EAP) Good people know good people - an awesome referral scheme where you can earn up to £1000 per successful referral Access your Wages anytime through Wagestream Birthdays are for celebrating, so have the day off on us Cycle to work scheme Interested in hearing more, get in touch so we can arrange to meet up and show you around.

We are looking for a skilled site Supervisor who will oversee the daily operations of The House of Yum. In this role, you will be responsible for managing staff, ensuring customer satisfaction, hitting sales and metric targets and maintaining high-quality food and service standards. You should have excellent communication skills, be able to work well under pressure, and have a passion for delivering exceptional dining experiences. Supervise and coordinate the activities of restaurant staff to ensure efficient and effective operations. Ensure that all food and beverages are prepared and served in accordance with quality standards and customer preferences. Train and develop restaurant staff to provide excellent customer service and maintain high levels of cleanliness and hygiene. Monitor inventory levels and order supplies as needed to ensure adequate stock levels. Maintain accurate records of restaurant transactions, including sales, inventory, and customer feedback. Resolve customer complaints and ensure that all guest issues are handled in a timely and professional manner. Ensure compliance with all health and safety regulations, as well as restaurant policies and procedures. Collaborate with management to develop and implement strategies to improve restaurant performance and profitability. Assist with the recruitment and hiring of new restaurant staff as needed. Perform other duties as assigned by management.

Edo Izakaya is looking to recruit an experienced Restaurant Manager to join a newly opened Japanese Restaurant with amazing growth rates. The restaurant is based in the heart of Shoreditch, Old Street with a strong focus on the Sushi, Mains, Bao Buns, Cocktails & Sake. Reporting to the Company Director, this is a fantastic opportunity to join an exciting new concept with an excellent prospects of career progression. About you Strong people management skills Will have at least 2 years' experience within a quality restaurant A genuine passion for working in hospitality and desire to lead by example Customer-focused and strong floor presence Excellent knowledge of hospitality industry with proven track record Excellent communication skills Proven ability to drive, motivate and lead a team Be ambitious, hard working and charismatic Extensive management experience Great knowledge of Japanese culture and cuisine is preferred, but not essential. Responsibilities Accountable for all areas of the restaurant Ensuring full compliance with all relevant policy and legislation Maintaining excellent standards of service and quality at all times HR - Recruiting, training and development, employee relations Finance - Control labour margins/costs, budgeting, creating daily & monthly reports and P&L What we offer If you are keen to discuss the details further, please apply today and send your CV. Very competitive salary for the right candidate, up to £40k + bonuses 28 days paid holiday Great career development within the company Good work-life balance Free meal on shift