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Our client is a Law firm of outstanding quality with a modern approach and a forward-thinking culture.Legal 500 and Chambers recommended, they provide a great working environment with supportive colleagues and opportunities for growth and progression at a firm that really cares about you.They really

Role: AI Architect Reports to: Chief AI Officer (line management) Location in structure: AI/Data architecture area — embedded within the delivery area it serves, line-managing centrally to the Chief AI Officer Experience: Senior — 6+ years in software, data, or platform engineering/architecture, with meaningful hands-on time on production AI systems, not just pilots Direct reports: None. Influence comes from judgement and presence in the right conversations, not headcount. AI decisions at Citation now cut across Product, Engineering, Security, Infrastructure, and the Business simultaneously — model selection, data architecture, cost, and risk are no longer separable concerns. Without a dedicated architectural owner, each initiative makes these calls independently: patterns diverge, risk goes unspotted until it's expensive, and nobody owns the AI-specific decisions that don't belong wholly to any one function. This isn't a hypothetical gap. Much of this work is already happening informally inside Citation's AI delivery — reviewing partner Statements of Work, governing what goes through Code Factory, acting as the practical architectural voice on live builds. This role formalises that into a mandate with the standing and scope it needs. The AI Architect is Citation's dedicated architect for the AI/Data area, sitting alongside the architects covering Human Resources, Business Systems, Health & Safety, eLearning, Verification, Certification, and Atlas Platform: embedded in the delivery area it serves day to day, but line-managing centrally to the Chief AI Officer so its calls hold across the business, not just the team it happens to sit nearest to. The architecture hub owns target-state and standards across the whole architecture function; this role owns the AI-specific application of it, escalating decisions with consequences beyond AI/Data to the Architecture Review Board rather than deciding them alone. The clearest sign this role is working: AI initiatives at Citation start well and stay on track architecturally. In practice that means: • Established patterns are the default starting point for new builds, not something teams discover after the fact, • Design questions are resolved before Engineering starts building, not during or after, • Third-party Statements of Work are assessed architecturally before they're signed, • Model and hosting choices are made against a documented decision framework, not habit or vendor pressure, • Token spend and cost-per-outcome are tracked and explainable, not a surprise on the invoice, • Security is involved in every significant initiative from the start, not introduced at the end, • Leadership has a current, accurate view of AI architectural risk and direction, with no significant surprises Architectural standards and patterns Own the design patterns Citation builds its AI systems to: retrieval and grounding approaches for systems that need Citation's own knowledge rather than a model's general training, agent orchestration patterns and tool-calling conventions for multi-step and multi-agent work, prompt construction and guardrail design, and the routing logic that decides which model handles which step. Keep these current as the landscape moves, and write decisions down in a form Engineering and Product can actually build against — architecture decision records, not a slide deck. Align standards to Citation's five-layer AI platform architecture. Hold a documented, evidence-based framework for choosing between closed frontier models accessed through a provider's API (Anthropic, OpenAI, Google) and open-weight models run on Citation's own infrastructure (Llama, Mistral, Qwen and similar) — and apply it per workload, not as a single blanket choice. The framework should weigh: • Task complexity — complex reasoning and long‑horizon agentic work generally favour frontier closed models; simpler classification, extraction, and templated generation are often better served by smaller open-weight models at a fraction of the cost, • Volume and cost at scale — at high token volumes, self‑hosting open-weight models can cross into materially cheaper territory; this role owns the analysis of where that break‑even sits for Citation's actual workloads, not a generic industry number, • Data sensitivity and residency — for HR, employment, and compliance data, self‑hosting open-weight models remove a class of third‑party data‑sharing risk that closed providers (even with strong contractual terms) don't fully eliminate, • Fine‑tuning and customisation — where an open-weight model fine‑tuned on Citation's own data would outperform a general‑purpose model at lower running cost, that's a build case this role should be able to make with evidence, not intuition, • Latency, licensing, and total cost of ownership — including the practical overhead of running and maintaining your own models, not just the sticker price of tokens Understand and actively manage the unit economics of every AI solution recommended, including: • Modelling likely token cost at design time, before a system is built, so the business knows what it's signing up for, • Specifying model routing (cheaper models for simpler steps, frontier models reserved for what actually needs them), prompt and context engineering for efficiency, and caching where appropriate, • Recognising that agentic and multi‑agent patterns can multiply token consumption several‑fold over a single well‑scoped call, and that orchestration‑pattern choice is itself a cost decision, • Setting up the observability to track cost‑per‑outcome and cache performance over time, not just the total spend line Assess whether the data behind any AI initiative is structured, accessible, and reliable enough to support the intended behaviour — across Citation's Salesforce, Atlas, Snowflake, and integration layers — and flag readiness issues before they become delivery blockers. Hold the approval path for new AI architectural patterns and material departures from existing standards. Attend initiative design conversations early enough to shape them, not just review them, and sign off on the AI design elements of partner Statements of Work. Define scope and success criteria for AI spikes and proofs of concept before they start, validate vendor and partner capability claims before they're embedded in a committed design, and make sure proof‑of‑concept outputs are evaluated against real delivery constraints — not vendor demo conditions. Act as the internal architectural counterpart to Citation's delivery partners, the way any enterprise architecture function holds its critical vendors to a defined standard: review proposals and Statements of Work before commitments are made, run design reviews during delivery, and give partners a well‑defined target with technical challenge where their decisions need scrutiny. Set the standard for how AI systems are monitored and evaluated once live — offline and online evaluation, drift detection, guardrails — and own the response framework for AI incidents in production, alongside the cost governance described above. Bring Security in as #J-18808-Ljbffr

• Trinity Estates • Hybrid - Hemel Hempstead You will play a key role in ensuring customers are supported and debts are recovered efficiently across a large, diverse portfolio. Balancing collections and credit control with excellent service, you will manage the full lifecycle of the Sales Ledger, keeping accounts accurate, queries resolved and payments on track. Working closely with internal teams, you will spot and resolve issues early, communicate clearly with residents and organisations, and escalate appropriately when needed. Your proactive reporting and collaborative approach will help drive portfolio performance while maintaining positive customer relationships. You will spend most of your day engaging with customers by phone and email, progressing payments and resolving queries to keep accounts up to date. You will work through structured reminder cycles, monitor aged debt, and collaborate with colleagues to remove barriers to payment. You will balance empathy with firmness, following process while tailoring your approach to each situation. • Consistently reduced aged debt across your portfolio with clear action plans in place for all higher-risk accounts., • Customer queries resolved quickly and accurately, with clear communication and minimal repeat contact., • Accurate, timely reporting that highlights trends, risks and recommended actions for the Property Team and management., • Strong, professional relationships with internal stakeholders that speed up dispute resolution and payment processing., • Process-driven reminders and escalations executed on time, with well-documented case histories., • Compliance with policies and procedures, including appropriate use of external solicitors when required., • Calling and emailing customers to agree payment plans, chase arrears and resolve issues., • Working through cyclical reminder letters, statements and formal escalations in line with process., • Monitoring and reporting on aged debt, highlighting priority cases and proposing next steps., • Investigating and coordinating the resolution of disputes with internal teams to enable payment., • Maintaining accurate Sales Ledger records, notes and documentation for every account., • Liaising with external partners (e.g., solicitors) to progress legal action where appropriate., • You are customer-focused with a calm, professional style and the confidence to hold firm, fair credit control conversations., • You are organised, process-driven and comfortable managing a high-volume workload., • You communicate clearly in writing and by phone, adapting your tone to the situation., • You enjoy problem-solving and collaborating with colleagues to remove blockers to payment., • You take ownership, follow through and keep stakeholders informed., • Experience in credit control, collections or accounts receivable within a high-volume environment., • Background working with residential customers and/or mixed customer bases (consumers and businesses)., • Familiarity with accounting or property management systems and strong Excel skills., • Exposure to dispute resolution and payment plan negotiation., • Experience producing aged debt reports and action plans., • 24 days annual leave plus bank holidays, • Monday to Friday, 09:00–17:15 — no weekend or bank holiday working, • Perkbox membership with discounts across retail, travel and entertainment, • Employee Assistance Programme for confidential support, • Cycle to Work scheme, • Employee Referral Scheme, • Star of the Month recognition incentive, • Staff social events, • Genuine opportunities for career growth and development Trinity Estates is a leading residential property management company and the flagship brand within the wider Trinity Property Group. Managing a diverse portfolio across the UK, the business supports developments ranging from modern city apartments to large-scale residential estates. Trinity Estates combines strong operational structure with a people-focused approach, delivering a consistent and professional service at scale. For employees, this means access to larger and more varied portfolios, clear processes, strong internal support and genuine opportunities for progression within a growing organisation. As part of a wider group, Trinity Estates offers both stability and career development, making it an ideal environment for those looking to build and progress their career in property management. • Initial conversation with our talent team, • Interview focused on your approach to credit control and customer conversations, how you prioritise and report on aged debt, and how you collaborate to resolve disputes and drive payment outcomes We aim to complete the process within two to three weeks and communicate clearly throughout. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required. #J-18808-Ljbffr

Are you ready to be part of something big? We're hiring for the Commercial Account Executive, Central Europe on our Sales Team! In this role, you'll engage with key decision-makers, forge impactful relationships with some of the world's most influential organizations, and directly contribute to the growth of Semrush. Why Semrush? We are a global leader in online marketing technology, meeting market demand with rapid scaling. Don't miss the chance to join our unstoppable momentum and make history with us! Some highlights of our success include: Semrush named a Leader in The Forrester Wave™: Search Engine Optimization Solutions, Q3 2025 $400M+ Annual Recurring Revenue 118,000+ paying customers worldwide 1M+ freemium users Exceptional demand for our new Enterprise platform, with deals secured from global giants like P&G, Tesla, FedEx, Samsung, Amazon, and others. If you're looking for a role where your impact will be visible and meaningful, we'd love to hear from you. Tasks in the role Drive revenue growth by generating new business, upselling and cross-selling, and renewals Manage the sales cycle from prospecting to close. Comfortable with longer and more complex selling cycles with multiple stakeholders Dealing with Legal/Finance/IT requirements Manage and maintain a healthy pipeline of key customers and continuously find new opportunities for our customers and qualified prospects and opportunities Collaborate with Sales Development, Customer Success, and Marketing teams to develop and execute account plans Maintain strong relationships with existing customers, understanding their business needs and providing additional Solutions of the Company to optimize growth KPIs of high-volume calls, minutes, demos, and strategic focus on outreach and follow-up personalized cadences to strengthen customer relationships Identify and close cross-sell/up-sell opportunities using the Company suite of products Deliver a value-based selling experience to our customers based on automation and customer behavior Accurately forecast monthly/quarterly sales and retention achievement to management Contribute feedback to the larger Company organization by utilizing strong analytical thinking, presentation, and problem-solving skills Identify best practices to refine the company's lead generation playbook Travel is recommended but not necessary or required. What we're looking for Proven 3+ years of experience in Mid-Market, or Enterprise sales, SaaS sales, or a similar customer-facing role English and German language. Additional European languages would be a plus. A results-driven approach with a history of consistently exceeding targets Strong communication and relationship-building skills An understanding of digital marketing trends and SEO concepts, or sold into Marketing Persona's (preferred but not required) A self-starter mindset with the ability to work independently and as part of a team coming from outbound based organisations Not required, but a plus Experience selling to Mid-Market, or Enterprise accounts in industries such as retail, finance, SaaS, or marketing agencies ($250m + in annual revenues) Familiarity with CRM tools and data-driven selling strategies Enthusiasm for working in a fast paced, constantly evolving environment Alignment with our core values: Trust, because we prefer to speak up and be our true selves; Sense of Ownership, as because it's not worth wasting time on something you don't believe in; Constant Changes, because we are always looking to make things better; A bit about the team The Sales team is at the forefront of empowering businesses to achieve online visibility and digital marketing success. Through our One Semrush selling approach and world-class enablement programs, we equip our team with the tools, resources, and training needed to: Exceed sales goals Maximize earning potential Deliver meaningful results for our clients To learn more about our business and vision, explore the Semrush Analyst Day 2024 presentation from New York City. What's in it for you Flexible working hours Unlimited PTO Flexi Benefit for your hobby Employee Support Program Loss of family member financial aid Employee Resource Groups Meals, snacks, and drinks at the office Corporate events Teambuilding Training, courses, conferences A little more about our company Semrush is a leading online visibility management SaaS platform that enables businesses globally to run search engine optimization, pay-per-click, content, social media and competitive research campaigns and get measurable results from online marketing. We've been developing our product for 17 years and have been awarded G2's Top 100 Software Products, Global and US Search Awards 2021, Great Place to Work Certification, Deloitte Technology Fast 500 and many more. In March 2021 Semrush went public and started trading on the NYSE with the SEMR ticker. 10,000,000+ users in America, Europe, Asia, and Australia have already tried Semrush, and over 1,700 people around the world are working on its development. The Semrush team is constantly growing. Our Diversity, Equity, and Inclusion commitments Semrush is an equal opportunity employer. Building a better future for marketers around the world unites people from all backgrounds. Even if you feel that you don't 100% match all requirements, don't be discouraged to apply! We are committed to ensure that everyone feels a sense of belonging in the workplace. We do not discriminate based upon race, religion, creed, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, age, ancestry, physical or mental disability, or medical condition including medical characteristics, genetic identity, marital status, military service, or any other classification protected by applicable local, state or federal laws. Our new colleague, we are waiting for you! JBRP1_UKTJ

CUSTOMER ACCOUNT ADVISOR • Trinity Estates • £24,000 - £25,000 • Hybrid - Hemel Hempstead ROLE OVERVIEW You will play a key role in ensuring customers are supported and debts are recovered efficiently across a large, diverse portfolio. Balancing collections and credit control with excellent service, you will manage the full lifecycle of the Sales Ledger, keeping accounts accurate, queries resolved and payments on track. Working closely with internal teams, you will spot and resolve issues early, communicate clearly with residents and organisations, and escalate appropriately when needed. Your proactive reporting and collaborative approach will help drive portfolio performance while maintaining positive customer relationships. ROLE EXPECTATIONS You will spend most of your day engaging with customers by phone and email, progressing payments and resolving queries to keep accounts up to date. You will work through structured reminder cycles, monitor aged debt, and collaborate with colleagues to remove barriers to payment. You will balance empathy with firmness, following process while tailoring your approach to each situation. WHAT SUCCESS LOOKS LIKE • Consistently reduced aged debt across your portfolio with clear action plans in place for all higher-risk accounts., • Customer queries resolved quickly and accurately, with clear communication and minimal repeat contact., • Accurate, timely reporting that highlights trends, risks and recommended actions for the Property Team and management., • Strong, professional relationships with internal stakeholders that speed up dispute resolution and payment processing., • Process-driven reminders and escalations executed on time, with well-documented case histories., • Compliance with policies and procedures, including appropriate use of external solicitors when required. HOW YOU'LL SPEND MOST OF YOUR TIME • Calling and emailing customers to agree payment plans, chase arrears and resolve issues., • Working through cyclical reminder letters, statements and formal escalations in line with process., • Monitoring and reporting on aged debt, highlighting priority cases and proposing next steps., • Investigating and coordinating the resolution of disputes with internal teams to enable payment., • Maintaining accurate Sales Ledger records, notes and documentation for every account., • Liaising with external partners (e.g., solicitors) to progress legal action where appropriate. WHO THIS ROLE IS FOR • You are customer-focused with a calm, professional style and the confidence to hold firm, fair credit control conversations., • You are organised, process-driven and comfortable managing a high-volume workload., • You communicate clearly in writing and by phone, adapting your tone to the situation., • You enjoy problem-solving and collaborating with colleagues to remove blockers to payment., • You take ownership, follow through and keep stakeholders informed. EXPERIENCE THAT HELPS • Experience in credit control, collections or accounts receivable within a high-volume environment., • Background working with residential customers and/or mixed customer bases (consumers and businesses)., • Familiarity with accounting or property management systems and strong Excel skills., • Exposure to dispute resolution and payment plan negotiation., • Experience producing aged debt reports and action plans. WHAT WE OFFER • Competitive salary, aligned to experience, • Company car or car allowance for field-based roles, • 24 days holiday plus bank holidays, • Pension scheme, • Vitality private healthcare, • Perkbox membership with discounts across retail, travel and entertainment, • Fully funded training and professional development, including paid study leave, • Employee referral scheme, • Annual salary review, • Free eye tests and Cycle to Work scheme, • Long service award, • Support for Army Reserve training ABOUT TRINITY ESTATES Trinity Estates is a leading residential property management company and the flagship brand within the wider Trinity Property Group. Managing a diverse portfolio across the UK, the business supports developments ranging from modern city apartments to large-scale residential estates. Trinity Estates combines strong operational structure with a people-focused approach, delivering a consistent and professional service at scale. For employees, this means access to larger and more varied portfolios, clear processes, strong internal support and genuine opportunities for progression within a growing organisation. As part of a wider group, Trinity Estates offers both stability and career development, making it an ideal environment for those looking to build and progress their career in property management. HOW WE HIRE • Initial conversation with our talent team, • Interview focused on your approach to credit control and customer conversations, how you prioritise and report on aged debt, and how you collaborate to resolve disputes and drive payment outcomes We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required. JBRP1_UKTJ

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu