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Record s jobs in United Kingdom

  • Junior Relationship Manager
    Junior Relationship Manager
    5 hours ago
    Part-time
    London

    The Company: At Samson Consultants, we believe in unlocking potential and building future leaders within the property industry. We are a dynamic property consultancy with a proven track record of delivering high-quality professional services across commercial and residential sectors. We are expanding our reach and looking for ambitious, commercially minded individuals to join us as Junior Relationship Managers. This is not just a standard sales or account management job, it is a structured, fast-track pathway designed to help you build a reputation, gain hands-on industry mentorship, achieve RICS Chartered status, and ultimately step up to own and manage your own branch. *The Role:* As a Junior Relationship Manager, you will be responsible for developing, maintaining, and expanding customer pipelines while receiving one-on-one training from senior leaders. Whether you are an ambitious estate agent looking for your next step, a graduate wanting a clear career trajectory, or a high-performing professional with strong people skills, this role provides the platform to launch a lucrative, long-term property career. Key Responsibilities • Relationship Management: Proactively identify, engage, and build trusted relationships with estate agents, solicitors, accountants, landlords, and property developers., • Pipeline Building: Manage the incoming and outgoing lead pipeline, converting enquiries into active instructions across survey, valuation, and consultancy services., • Hands-On Learning: Work directly alongside experienced partners to learn the end-to-end technical and commercial aspects of property surveying., • RICS Accreditation: Actively participate in structured professional development to progress towards RICS Chartered Surveyor accreditation. Candidate Profile & Requirements • Ambition & Drive: Highly self-motivated with a strong desire to progress into leadership and branch ownership., • Exceptional Communication: Outstanding spoken and written English with the ability to network confidently with key decision-makers., • Commercial Acumen: Ability to spot business opportunities, build rapport quickly, and negotiate effectively. What We Offer • RICS Chartered Pathway: Full practical and financial support to help you achieve RICS Chartered status., • Direct Mentorship: Learn directly from seasoned industry experts with a focus on hands-on training., • Clear Career Trajectory: A defined, meritocratic pathway leading to Partnership and owning your own branch., • Competitive Package: Uncapped performance incentives., • Collaborative Culture: A supportive team environment where merit, dedication, and results are recognised and rewarded. Earnings & Pay Structure: • Commission Structure: We will start you on an uncapped commission only structure, with a chance to earn a salary after 1 month, if KPIs are hit., • Career Progression: Clear pathway toward salary, agreed KPIs, RICS Chartered status, and Partnership. Benefits: • Profit sharing Application question(s): • Aged 18 or over?, • Are you able to work in our office in Stratford, East London? Language: • English (required) Work authorisation: • United Kingdom (required) Work Location: Hybrid remote in London E15 2TF

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  • Head Host/ Hostess
    Head Host/ Hostess
    5 days ago
    £17–£19 hourly
    Part-time
    London

    U9 London is a luxury private karaoke and cocktail lounge in the heart of the West End. We are looking for an experienced, confident and welcoming Head Host to own our front door and deliver an exceptional first impression. You will be the first point of contact for our guests, overseeing arrivals and bookings for our private karaoke rooms and Space Lounge tables. This is a hands-on role for someone who can keep the entrance organized, manage busy services and make every guest feel looked after. Your responsibilities • Take ownership of the front door, reception and guest arrival experience., • Manage room and lounge table bookings, walk-ins, waiting lists and guest queues., • Confirm booking details, deposits, minimum spends and session timings, communicating these clearly to guests., • Allocate rooms and tables efficiently, coordinating with reservations, floor, bar and security teams., • Keep track of room readiness, session changeovers and table availability to minimise waiting times., • Recognise VIPs, regular guests and special occasions, providing a personal welcome., • Handle booking issues, delays and guest concerns professionally, escalating where necessary., • Support appropriate ID checks and scanning, admission procedures and compliance with the venue’s license conditions., • Brief and guide the hosting team, maintaining consistent presentation and service standards., • Keep booking records, guest notes and shift handovers accurate., • Identify opportunities to maximise bookings and upgrades while protecting the guest experience. What we’re looking for • A valid Personal License is essential., • Basic knowledge of Westminster licensing requirements, with the ability to understand and follow U9’s premises licence conditions., • Previous hosting or reception experience in a busy premium bar, restaurant, nightclub or hospitality venue, ideally at supervisory level., • Confident use of booking systems; SevenRooms and DesignMyNight experience is an advantage., • Excellent communication, organisation and guest service skills., • A calm, assertive approach to managing queues, competing demands and difficult situations., • Professional presentation, attention to detail and a strong sense of ownership., • Availability ideally across Friday, Saturday and Sunday, including late finishes. What we offer • £17 - £19 per hour, depending on experience., • A key guest-facing role at a luxury West End venue., • The opportunity to lead the front-door experience and help shape our hosting standards. To apply, send your CV, availability and a brief introduction explaining your relevant experience.

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  • Assistant Operations Manager
    Assistant Operations Manager
    5 days ago
    £14–£15.5 hourly
    Full-time
    London

    Job Ref: COL1275 Branch: Hyde Park Location: Hyde Park Salary/Benefits: £15.50 Per Hour Contract type: Permanent Hours: Full Time Hours per week: 48 Posted date: 01/10/2026 Closing date: 01/11/2026 Colicci is a family-run hospitality brand, proudly serving London's iconic green spaces. Our cafés are bustling community hubs, offering exceptional coffee, fresh food, and warm hospitality. We're looking for an Assistant Operations Manager to play a key role in daily operations, supporting management and the teams working across our stunning locations throughout the Central London Royal Parks. Working alongside the General Operations Manager, our Assistant Operations Managers strive for success. With 30 million visitors annually to our parks, sales aren't guaranteed. Your forward-thinking approach to capturing every sale and filtering this down to your team members could be the difference between an average trading day and a record-breaking one. This is a fantastic opportunity for a strong hospitality leader ready to take the next step in their career. What You'll Be Doing: • First stop, main storeroom. Buggies fully loaded, operations team buzzing, the morning sun glistening off the Serpentine Lake, ice cream vans chiming that sweet sound of Pop Goes the Weasel... and then you arrive at your first unit without a vital ingredient. Your whole team is looking at you for the solution. What's your next move?, • Thinking fast on your feet is essential. Our Assistant Operations Managers are the first line of defence, where being able to maintain an upbeat, productive team across all your sites is key. And don't forget, you'll need to hold the reins in the absence of the General Operations Manager., • Managing a team of up to 50 during the height of the summer season, you'll assist with staff scheduling and training, ordering supplies and stock control, back-office financial reporting, food safety and health & safety inspections and reporting, and the maintenance of vehicles and machinery., • Our operation runs 364 days a year, with weekends and public holidays among our busiest trading days, so a flexible approach to working patterns is essential. What We're Looking For: • 2+ years' management experience, • 2+ years' multi-site experience, • Barista trained, ideally with experience using La Marzocco machines, • Experience with soft serve ice cream machines, • Food Safety and Health & Safety qualifications at Level 2 or above Why Join Colicci? • Competitive salary - proud to be a Living Wage employer, • Free food & hot beverages on shift - get to choose a menu item of your choice, • Paid breaks - for all team members, • Exciting career growth – be part of a thriving, growing business, • Team discounts – enjoy 40% off across all our sites, • A supportive team culture – where passion thrives Please note * that unfortunately this role does not qualify for visa sponsorship. Applicants must have an existing right to work in the UK that does not require sponsorship.*

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  • Waiter / Waitress
    Waiter / Waitress
    2 months ago
    £12.71–£14 hourly
    Full-time
    South Kensington, London

    Summary of Position The Waiter/Waitress owns accurate, attentive table service from first contact through farewell. The role explains the concept, asks the mandatory allergy/dietary question before every order, captures and confirms orders correctly, monitors the guest experience and escalates complaints or safety concerns without exceeding authority. Key Performance Areas (KPAs) · Guest Greeting & Concept · Menu, Allergen & Order Accuracy · POS & Service Execution · Guest Experience Monitoring · Billing, Recovery & Playbooks · Section Readiness & Teamwork Duties & Responsibilities Guest Greeting & Concept · Attend briefing, know the assigned section and verify section/POS readiness. · Reach newly seated guests within 60 seconds under normal conditions and greet to standard. · Explain the Swiss Butter concept accurately and at the right level for the guest. Menu, Allergen & Order Accuracy · Maintain current menu, fact-sheet, LTO and allergen knowledge from the approved source. · Ask the mandatory allergy/dietary question before taking the order on every table; on declaration, record and confirm it and activate PB11 through the approved RM/KM route. · Capture the order precisely, use approved options and verbally confirm the full order back to the guest. POS & Service Execution · Enter the confirmed order in POS immediately; never carry an order verbally to the kitchen or use an unofficial outage workaround. · Serve beverages and support food service to the correct guest/table, announce dishes correctly and never guess who ordered what. Guest Experience Monitoring · Check back within 2 minutes of the first bite, refill water proactively and continuously scan the section for needs. · Escalate complaints and food-safety concerns immediately; do not promise recovery outside published authority. Billing, Recovery & Playbooks · Present the bill only when requested and execute the approved payment, void and discount process. · Execute relevant failure-playbook first actions and remain inside Waiter authority. · Close the experience with a genuine farewell. Section Readiness & Teamwork · Maintain a clean, organized and ready section and coordinate with Runner, Bartender and Shift Leader without blurring role ownership. Additional Responsibilities & Reporting · Undertake responsibilities assigned by the Direct Supervisor. Key Performance Indicators (KPIs) · 100% of tables receive the mandatory allergy/dietary question before order taking. · Newly seated tables are reached within 60 seconds under normal conditions. · Orders are read back and entered into POS immediately; no verbal kitchen orders are used. · Guest check-back occurs within 2 minutes of first bite and water is managed proactively. · Complaints and food-safety concerns are escalated immediately through the approved route. · Bills are presented only on request and payment/void/discount controls are followed. Qualifications · Previous front-of-house experience is preferred; internal candidates may progress through the approved Runner pathway. · Be able to communicate and understand the predominant language(s) of the restaurant's trading area. · Be able to work standing for long periods and safely reach, bend, stoop and frequently lift up to 20kg. · Complete the current Waiter Academy and practical certification before independent assignment. Core Competencies · Communication Skills - Communicates clearly, listens actively and escalates accurately. · Attention to Detail - Protects standards by noticing the small things that affect quality and safety. · Teamwork - Works across roles without blurring ownership or authority. · Flexibility - Adapts to live service conditions while staying inside the approved standard. · Accountability - Owns assigned responsibilities and records work truthfully. · Initiative - Acts early on visible needs and risks without improvising beyond role authority. Technical Skills Strong working knowledge of the current menu, allergens, POS flow, table-service standard, guest-recovery escalation and relevant Failure Playbooks. Current Waiter certification is required before independent assignment. Where It Leads Waiter (you are here) > Shift Leader (next) > Assistant Restaurant Manager > Restaurant Manager > Area Manager > Operations Manager > Senior Operations Manager proving assignment > Operations Director To earn Shift Leader: · Assignment Policy: Complete at least one year as a Waiter before permanent promotion unless an approved People OS exception applies; complete the Shift Leader Development Plan. · Swiss Butter Academy: Maintain current Waiter certification and complete Shift Leader learning, practical assessment and certification before independent Shift Leader duty. · Performance: Meet the published People OS promotion performance gate for the relevant cycle. · Dual 80 Principle: Demonstrate at least 80% readiness against the destination-role Responsibility Register, with a named successor at least 80% ready against your current role where a permanent promotion is involved. · Culture: Hold current culture-gate evidence and demonstrate the 5 H's consistently: hunger, hustle, humility, hardiness, heart. · Role Availability & Approval: The destination role must be approved/open and the verified promotion or transfer pack must receive the required approval.

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