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Senior Development Manager WatfordFixed Term Contract, 37 hours per week18 Month Fixed Term ContractThe VacancyWe are recruiting a Senior Development Manager to join our Delivery team within the Development Directorate. This is an exciting opportunity to join a newly formed organisation with strong development ambitions.Introduction to the roleAt Chime Housing we provide vital services that help people to live better lives. Our Development Directorate plays a key role in delivering new, high-quality homes for rent and sale across our communities.Role purposeWere looking for an enthusiastic and motivated Senior Development Manager to take a leading role in delivering new build homes and managing complex latent defect cases as well as managing a team of early career development professionals.The successful candidate will be responsible for delivery and handover of new homes, contributing to high performance and successful project outcomes.Whats the role?Key Accountabilities:Project delivery from procurement through to the conclusion of the defects liability period.Expert budget and programme management utilising appraisal and cashflow management software.Contract Management, including contract negotiation and managing complex disputes.Managing a team of early career development professionals, supporting them in gaining experience and furthering their careers.Effective risk management and reporting to a senior audience.Promote a positive culture of engagement across the organisation and with the communities we work in.What are we looking for? Essential:A demonstrable experience in development or the built environmentConfident using Microsoft 365 applications, including SharePointPositive and adaptable, with a willingness to learnSelf-motivated, organised and reliableFull UK driving licence and access to a carDesirable:Relevant professional qualification e.g. RICS, CIH, CIoB and/or evidence of continuous professional development.Degree level education or equivalent through relevant training and/or experience.Who youll work withResponsible to: Head of DevelopmentResponsible for: Development Officer and Development ApprenticeDepartment: DevelopmentWhat can we offer you?28 days annual leave (pro rata)Employer pension contribution of up to 11%Development opportunitiesComprehensive employee rewards schemeHow we workWe embrace agile working, blending time in our communities, shared spaces, and remote working. With digital technology at the heart of our approach, we empower teams and individuals to work flexibly.How to applyIf this sounds like your next role, click apply now, tell us why youve got what it takes, and attach a copy of your current CV.Closing date: 27 th July 2026Interviews: 3 rd August 2026(Please note we reserve the right to close the vacancy early if we receive a large response.)TPBN1_UKTJ

My client is seeking a dedicated part-time Finance Officer (2 days per week) to provide effective and efficient financial support to their Tenant Management Organisation (TMO). This role involves managing financial records, bookkeeping, and covering managerial duties in the absence of the TMO Manager. The ideal candidate will work under the policies and procedures of the TMO and report directly to the TMO Manager. \n Day-to-day of the role: \n\n • Maintain accurate financial records and books for the TMO, including bank reconciliations, invoice processing, and payment preparations.\n, • Operate internet banking and manage transactions such as BACS and CHAPS.\n, • Handle all banking activities, including liaising with the bank on matters related to the TMO’s accounts and banking all income received.\n, • Manage petty cash and VAT records, prepare VAT claims, and liaise with HMRC regarding VAT matters.\n, • Administer payroll and pensions, manage monthly budget status, control variance analysis, and prepare budgets.\n, • Prepare financial reports for audits and liaise with auditors.\n, • Maintain the TMO’s rent accounts, process rent and benefits received, and manage communications related to rent and tenant service charges with Lewisham Council.\n, • Provide financial reports to the Treasurer, Finance Subcommittee, and Management Committee as requested.\n, • Cover for the TMO Manager during their absence and assist in various administrative duties as needed.\n\n Required Skills & Qualifications: \n\n • Proven experience in financial management or bookkeeping.\n, • Strong understanding of accounting principles and financial reporting.\n, • Proficiency in using financial software and internet banking.\n, • Excellent organisational skills and ability to manage multiple tasks.\n, • Strong communication skills and ability to liaise with various stakeholders including banks, HMRC, and council authorities.\n, • Commitment to upholding the TMO’s Equality and Diversity Policy.\n\n Benefits: \n\n • Competitive salary scale within the NJC framework.\n, • Opportunities for professional development and training.\n, • Supportive work environment with a focus on teamwork and collaboration.\n, • Pension scheme.\n\n Please apply at your earliest convenience to be considered for this exciting temporary to permanent opportunity.

A well-established housing provider in London is seeking an interim Rent Accountant for an initial 3-6 month period. The organisation has a strong focus on customer satisfaction and continuous improvement across its business. \n They are looking for a knowledgeable Rent specialist to join their team and add value in their area of specialism. \n\n \n \n Responsibilities\n \n • Process rent adjustments and ensure rent accounts are maintained accurately and in line with organisational policies\n, • Reconcile rent accounts, investigate discrepancies, and resolve issues in a timely manner\n, • Complete month-end rent accounting activities, including reconciliations and financial reporting support\n, • Use Orchard/MRI to manage rent data, maintain accurate records, and support the wider finance and housing teams\n Requirements\n \n, • Previous experience as a Rent Accountant, Rent Officer, or in a similar rent accounting role within social housing\n, • Proven experience using Orchard/MRI \n, • Strong understanding of rent accounting, reconciliations, rent adjustments, and month-end processes\n, • Excellent attention to detail, organisational skills, and the ability to work independently in a remote or hybrid environment\n \n \n \n\n \n Please get in touch if this role is of interest to learn more as the role is urgent.

An exciting opportunity has emerged for a Homeless Assessment Officer to join the housing department at one of Adecco's most improved Local Authority clients, in a temporary role for the next six months. \n Paying £32.00 per hour (Umbrella) and offering hybrid working (just 2 days each week in our client's office which is located near Heathrow Airport in West London), this is a full time role (37 hours, Monday to Friday) and the primary responsibility of the Homeless Assessment Officer will be to provide a comprehensive front-of-house service to individuals seeking housing advice and assistance. It will report directly into the Early Intervention and Private Sector Accommodation Manager. \n This role is crucial in ensuring that both priority and non-priority customers are accurately assessed and directed to the appropriate resources within our clients' homeless service. The successful candidate must possess a thorough understanding of the relevant legislation pertaining to housing advice, homelessness, housing management, and the allocation of housing. They should also have a practical grasp of the various housing challenges that individuals often encounter. \n Key responsibilities will include: \n • Undertaking detailed assessments and investigations of homeless applications in accordance with Part VII of the Housing Act 1996, particularly in cases where prevention or relief measures are not viable. This includes providing clients with clear and timely information regarding the outcomes of their assessments. \n • Assisting tenants in comprehending their rights under current government legislation, ensuring they are informed and empowered to navigate their housing situations effectively. \n • Delivering accurate and relevant information to tenants concerning re-housing options, benefits, and any tenancy-related issues that may arise. \n • Providing guidance and support on legal matters associated with non-payment of rent, helping tenants understand their obligations and options. \n • Collaborating in the development of proactive policies aimed at reducing tenant arrears, with the goal of promoting housing stability within the community. \n • Attending court hearings on behalf of the organisation, bringing well-prepared cases to advocate for tenants' rights and interests. \n • Maintaining meticulous records, reports, and administrative documentation related to their responsibilities, ensuring compliance and accountability in all processes. \n Only applicants who feel they meet the above criteria, can start on short notice (1-2 weeks' notice max) and are happy to work hybridly from our clients' office two days each week need apply for this role.

Rent Income Officer (Administrative Support) – Temporary Contract \n Location: Wembley (Hybrid Working)Rate: £18.65 PAYE / £24.56 UmbrellaHours: Full-time, Monday to Friday, 9:00am – 5:00pmContract: Ongoing Temporary AssignmentStart: ImmediateRequirement: Basic DBS required \n About the Role \n We are seeking a proactive and organised Rent Income Officer (Administrative Support) to join a busy Rent Income Team within the General Needs Service. This role plays a key part in delivering efficient administrative support and helping maximise rent collection services for council tenants. \n You will work collaboratively with Rent Income Officers, Area Tenancy Managers, Welfare Advisors, and the Income & Financial Inclusion Team to deliver high-quality, customer-focused services. \n Key Responsibilities \n\n • Provide a robust administrative function to the Rent Income Team, supporting rent collection across residential and non-residential accounts\n, • Manage a duty rota and respond to front-facing queries regarding rent accounts and arrears\n, • Handle tenant enquiries via face-to-face, phone, email and virtual channels with professionalism, empathy and confidentiality\n, • Provide rent account balances and set up repayment arrangements for non-complex arrears cases\n, • Support tenants through sensitive or difficult conversations, including complaints, in a tactful and diplomatic way\n, • Monitor and reduce former tenant arrears and sundry debt, taking timely recovery action and recommending write-offs where appropriate\n, • Set up direct debits, process telephone payments, and arrange rent cards/statements\n, • Manage incoming post, emails and CRM tasks, distributing them to relevant officers\n, • Verify rent and service charges via the Universal Credit portal and issue standard notifications\n, • Maintain and monitor parking and storage accounts, including enforcement and recovery activity\n, • Assist in preparing court applications using online claims systems\n\n Knowledge & Skills \n\n • Strong understanding of rent collection processes (or similar income/recovery environments)\n, • Ability to explain policies and procedures clearly in plain English\n, • Excellent communication skills with a customer-focused approach\n, • Confident handling sensitive situations with discretion and empathy\n, • Strong organisational skills and attention to detail\n, • Experience working with CRM systems and administrative workflows\n\n Our Values \n We are looking for someone who will: \n\n • Collaborate proactively across teams\n, • Lead inclusively and support colleagues and residents\n, • Embrace change in a dynamic environment\n, • Be bold and curious in problem-solving\n, • Celebrate and share success\n\n Additional Information \n\n • Hybrid working pattern based in Wembley\n, • Immediate start required\n, • Candidates must be willing to undergo a Basic DBS check\n\n If you are an organised and customer-focused professional looking to make a real impact in a public service role, we’d love to hear from you. \n Apply today for immediate consideration.

Supported Housing Officer Vacancy \n An established charitable organisation is currently looking to recruit a Supported Housing Officer based in the Watford area on a temporary contract. \n Location: Watford \n Hours: 37.5 per week \n Shifts: Shifts will be a mix of 8-4, occasional 10-6 and 2-10 with 1 in 4/5 weekends working \n Pay: £18.40 per hour umbrella \n Duration: 6 months temporary \n Duties: \n\n • Manage a case load of clients within the supported living environment\n, • Deliver emotional and life skills based support, assisting service users with day to day tasks\n, • Complete support plans and risk assessments with the service users\n, • Enforce tenancy conditions in line with procedures including low level anti-social behaviour and rent arrears\n, • Offer specialist knowledge and insight into rent arrears helping tenants with budgeting\n, • Carry out regular estate inspections\n, • Offer advice and assistance to tenants regarding their benefit entitlements\n, • Provide support and advice to tenants in relation to issues concerning their tenancies\n, • Manage void properties to ensure the quickest re-let times including carrying out viewings and sign-ups\n\n Additional requirements: \n\n • Experience of providing tenancy support to vulnerable people, particularly homeless client groups\n, • An enhanced DBS check from within the last 3 years or willingness to obtain\n, • Knowledge of tenancy agreements and section 21, and section 8\n, • Due to this role being across multiple projects, a driver is essential for this role\n\n \n Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates. \n

Working model: Remote Hours: Full time, 37 hours per week (8:30am- 5:00pm) Contract type: Temporary (initial 3 months) DBS requirement: Basic We’re recruiting on behalf of a well-structured public sector organisation currently undergoing systems improvement and service transformation. They’re looking for a Business Systems Officer to join the team on an interim basis, supporting both digital projects and operational service delivery. This role will suit someone with strong Excel and administration skills who’s comfortable working with housing or business systems, data reporting, and service support. Key responsibilities: • Provide day-to-day technical and administrative support to the service team, • Assist with upgrades, replacements and ongoing maintenance of internal systems (e.g. NEC Housing or similar platforms), • Reconcile rent and housing benefit payments, including year-end processing, • Prepare and analyse service data for reports, KPIs and performance reviews, • Support the production of letters, notices, and formal documentation, • Respond to FOI requests and basic-level complaints, ensuring accurate records, • Contribute to resident engagement activities and training coordination, • Maintain up-to-date manual and electronic records and filing systems, • Share knowledge across the team and deputise for senior colleagues when required Experience and skills required: • Strong Microsoft Office skills, especially Excel, Word and Outlook, • Experience in administration or business systems support, • Comfortable working with data, reconciling payments, and producing reports, • Proactive and organised, with strong attention to detail, • Ideally experience in a housing, local authority, or public sector setting, • Familiarity with NEC Housing or similar housing management systems, • Awareness of records management and reporting standards If you're available at short notice and have the skills to step into a varied support role that blends technical admin with digital project input, we’d love to hear from you. Apply now or get in touch to discuss the role in more detail.

A collaborative and tenant focused Housing provider in London is looking to take on a Rent Recovery Officer in their welcoming team environment. The candidate will manage their patch of properties and are responsible for maximising rental income whilst providing great customer support. Maximise

Housing Officer Watford Permanent, 37 hours per week The Vacancy As part of our Housing team, you will use your customer service and problem-solving skills to help us deliver high-quality housing services. Introduction to the role You will have previous experience of working as a Housing Officer and be confident in a customer-facing position. You will need to be able to demonstrate both excellent customer service and problem-solving skills and be highly numerate to conduct rent analysis. You will also have a proven track record in building strong relationships. The right candidate will need the ability to develop strong relationships with their tenants, be able to confidently communicate and be able to conduct rent analysis accordingly. An important aspect of the Housing Officer role is to manage rent arrears, and this is one of their corporate objectives, so they are therefore l...

As a Senior Housing Income Officer you will bring your experience in income collection and arrears management to a role where no two days are the same. You'll manage a busy caseload of rent accounts, working with residents to agree payment plans and provide support, while also preparing cases for co

Location: East Midlands (Hybrid Working 3-4 days on site) Contract: Initial 3 Months Rate: Negotiable Start Date: ASAP Key Responsibilities: Managing a designated housing patch Delivering tenancy management services across a portfolio of properties Conducting tenancy audits, estate inspections, and resident visits Managing Anti-Social Behaviour (ASB) cases from investigation through to resolution Handling tenancy breaches and tenancy enforcement action where required Supporting tenancy sustainment and resident engagement initiatives Managing low-level rent arrears and working alongside income teams Liaising with internal departments, local authorities, support services, and external agencies Ensuring compliance with housing policies, procedures, and relevant housing legislation Maintaining accurate records and case management systems Requirements: Previous experience as a Housing Officer, Neighbourhood Officer, Tenancy Officer, or Housing Management Officer Strong background in tenancy management within social housing Experience managing ASB cases and tenancy-related casework Knowledge of housing legislation and tenancy enforcement processes Excellent communication and stakeholder management skills Ability to manage a diverse caseload independently * Full UK Driving Licensce If you're interested in hearing more a...

Job Title: Market Officer Location: Barking, Greater London Contract Type: Temporary (3 months) Hourly Rate: £20.96 per hour PAYE - £27.33 Umbrella Working Pattern: Full Time Are you passionate about community engagement and market operations? Do you thrive in a vibrant environment where you can make a difference every day? If so, we have an exciting opportunity for you! Our client is seeking a dedicated Market Officer to join their dynamic team and help make their weekly market a success! About the Role As a Market Officer, you will play a crucial role in ensuring the smooth operation of Barking Market and various special events. Your responsibilities will include: Daily Operations: Oversee the orderly, clean, and safe running of the market in line with Council Policy. Market Setup: Assist in setting up and shutting down the market, ensuring space allocation is managed effectively. Financial Management: Collect daily/weekly rent from traders, reconcile payments, and prepare monthly invoices. Customer Engagement: Foster good relationships with stallholders and customers, promoting market events and handling inquiries. Safety Compliance: Monitor market conditions to ensure safety regulations are upheld, addressing any hazards or breaches promptly. Licencing: Issue licences to casual traders, ensuring compliance with policies and managing competing demands for pitches.Key Requirements To thrive in this role, you shou...

Tenancy Support Officer Location: Rugby Pay Rate: £17.18 per hour PAYE Contract: Temporary (3 Months) We are recruiting for an experienced Tenancy Support Officer to provide intensive support to tenants with complex needs, helping them sustain their tenancies and live independently. Key Responsibilities Deliver tailored tenancy support and develop individual support plans. Support tenants with budgeting, debt management, income maximisation, and welfare benefits. Work closely with Housing Officers, Revenues Teams, and external agencies. Signpost customers to local services and support networks. Maintain accurate records and case notes. Assist in resolving tenancy issues, including rent arrears and tenancy breaches. Support vulnerable tenants to achieve positive outcomes and maintain stable housing. Requirements Minimum 2 years' experience in a customer-focused or housing-related role. Knowledge of welfare benefits, housing support services, and tenancy sustainment. Strong communication, report writing, and organisational skills. Ability to manage a varied caseload and work independently. Experience dealing with vulnerable customers and complex needs. Good IT skills and attention to detail. Full UK driving licence. This is an excellent opportunity for a housing professional who is passionate about helping people maintain their homes and improve their quality of life. TPBN1_UKTJ

Project Officer Location: Home Based, covering the South (East and West Sussex, Hampshire, Bournemouth, Christchurch, Poole, Dorset, Wiltshire & Devon). Salary: £26,897 per annum Vacancy Type : 12 Month Fixed Term Contract, Full Time Do you want to help build affordable, quality homes for those who need it most and build your career at the same time? If this sounds like you, keep reading. At Stonewater, we have some of the most significant growth targets in the sector and we're looking for a Project Officer to help support to drive forward our development programme. We understand how desperately these new homes are needed and our second strategic partnership with Guinness and Homes England has secured a further £250m, to build 4,180 additional affordable homes by 2029, giving us the long-term security we need to focus on building quality homes for those who need them most. We've built a strong platform to deliver our goals, making this a fantastic time for new colleagues to join our organisation and be part of our next phase. Our targets are significant and mark us as one of the biggest developing Housing Associations in the country, with a ground-breaking approach to environmental standards, but it's not just numbers. Our staff truly live our values and are able to fully bring their whole selves to work every day. Putting customers at the heart and working in a collaborative, proactive and solution-focussed way makes our colleagues our biggest asset. Although this is a home based role, it will involve some occasional travel to development sites within the South, primarily East Sussex to begin with. The ability to independently travel to various sites within the region is essential and may be suitable for those living in Sussex, Surrey and Hampshire. Stonewater pay 55p per mile for casual car users. The ideal candidate will: • Have an interest in or knowledge of housing is preferred, especially affordable housing. Be confident, independent, and pro-active in your approach to your work and relationships with colleagues. Have a customer focussed approach to your work. Have excellent administrative and problem-solving skills with excellent attention to detail. Have excellent verbal and written communication skills, able to contribute to the production of written reports and ensure effective project management to internal and external stakeholders. * Have good numerical and organisational skills to enable you to prioritise and manage a varied workload. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We're looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please proceed through the following link to be redirected to our website to complete your application. https://careers.stonewater.org/jobs/7860913-project-officer?promotion=2046585-trackable-share-link-jobsite-total-jobs

Intensive Temporary Accommodation Officer (Complex Needs) Watford Permanent, 37 hours per week The Vacancy Are you passionate about changing lives through housing? If youre someone who combines strong housing management expertise with empathy, resilience and a can-do attitude, our client wants to hear from you. Introduction to the role Theyre looking for a dedicated and proactive Intensive Temporary Accommodation Officer to join our Housing Operations team. This is more than just a housing roleits an opportunity to support people with complex needs to sustain tenancies, rebuild independence, and thrive in their communities. Role purpose As an Intensive Temporary Accommodation Officer, you will deliver a high-quality, person-centred housing management service to customers in their Housing First and Next Step programmes. Youll take ownership of tenancies from pre-assessment through to sustainment, ensuring customers receive tailored support while meeting essential housing management standards. Whats the role? Key Accountabilities Managing a portfolio of tenancies, ensuring residents are supported to maintain long-term, stable housing Carrying out pre-tenancy assessments, property inspections, and tenancy reviews Supporting residents with rent management and reducing arrears through payment planning and monitoring Handling anti-social behaviour, tenancy breaches, and complex casework with professionalism and care Working with partners, support agencies, and stakeholders to ensure a joined-up service Representing the organisation in court and at community or stakeholder meetings Ensuring properties are safe, compliant, and re-let quickly to minimise void loss Playing a key role in delivering a trauma-informed, customer-first approach What are they looking for? Essential: Experience in housing management, ideally within social housing Strong understanding of rent recovery, tenancy enforcement, and housing legislation Experience working with individuals with complex needs (e.g. mental health, substance misuse, domestic abuse) Excellent communication, negotiation and conflict resolution skills Ability to work both independently and collaboratively in a fast-paced environment A customer-focused, solution-driven mindset A full driving licence and access to a car with business insurance Desirable: Knowledge or experience of the Housing First model CIH qualification or equivalent Who youll work with Responsible to: Temporary Accommodation Team Leader Department: Housing Operations What can they offer you? 28 days annual leave (pro rata) Employer pension contribution of up to 11% Development opportunities Comprehensive employee rewards scheme How they work They embrace agile working blending time in their communities, shared spaces, and remote working. With digital technology at the heart of their approach, they empower teams and individuals to work flexibly. How to apply If this sounds like your next role, click apply now, tell them why youve got what it takes, and attach a copy of your current CV. Closing date: 26th July 2026 Interviews: To be confirmed (Please note they reserve the right to close the vacancy early if they receive a large response.) TPBN1_UKTJ

A Housing Association in the Gloucestershire area is seeking an experienced Leasehold Officer to join their team on a temporary basis. This is an excellent opportunity for a housing professional with a strong background in leasehold management, shared ownership, right to buy and income recovery to make an immediate impact within a customer-focused organisation. Key Responsibilities of a Leasehold Officer: • Manage a portfolio of leasehold, shared ownership, right to buy and commercial premises cases, ensuring compliance with relevant legislation and policies. - Process Right to Buy and Shared Ownership transactions from application through to completion, ensuring statutory timescales are met. - Administer service charges, income collection and arrears management processes to maximise revenue and minimise debt. - Manage commercial premises, including rent collection, lease compliance, renewals and tenant liaison. - Work closely with legal representatives and internal stakeholders on property transactions, lease variations, easements, lender consents and related matters. - Undertake Anti-Money Laundering (AML) and fraud prevention checks in line with regulatory requirements. - Respond to customer enquiries and provide a high-quality service to leaseholders, shared owners and commercial tenants. - Conduct home visits, site inspections and customer meetings as required. - Support budget monitoring, reporting and service improvement initiatives. Essential Requirements of a Leasehold Officer: • Substantial experience within a Leasehold Officer or Leasehold Management role. - Strong knowledge of leasehold legislation, Right to Buy and Shared Ownership processes. - Experience managing service charges, income collection and arrears recovery. - Understanding of commercial lease management principles. - Knowledge of Anti-Money Laundering (AML), fraud prevention and safeguarding responsibilities. - Excellent communication, stakeholder management and problem-solving skills. - Housing qualification at Level 3 or above (or equivalent professional qualification) desirable. What's on Offer: • Temporary contract with immediate start available. - Hybrid working arrangement. - Opportunity to join a well-established Housing Association and contribute to the delivery of high-quality leasehold services. - Competitive hourly rate dependent on experience. If this Leasehold Officer role is of interest, please apply or contact TPBN1_UKTJ

Leasehold Officer ( TEMP 6 MONTH CONTRACT) Location: St Helens but will require travel to other offices on occasion. Salary: £34,363 About the Role As a Leasehold Officer, you'll play a key role in delivering a high-quality, comprehensive service to Torus leaseholders, shared owners, Rent to Buy tenants, and freeholders. You'll manage a varied caseload, support customers through key processes, and ensure our statutory and contractual obligations are met. This is a diverse and rewarding role where no two days are the same - from managing Right to Buy applications to supporting shared ownership re-sales, arrears recovery, and leasehold queries. What You'll Be Doing You will: Manage Right to Buy (RTB) and Right to Acquire (RTA) applications through to completion, including eligibility checks and discount calculations. Act as the main point of contact for all leasehold management matters. Deliver an effective arrears recovery service , including enforcement action, court applications (MCOL/PCOL), and attending hearings when required. Provide full tenancy and property management for Rent to Buy customers - from viewings and sign-ups to Section 21 notices and tenancy support. Support Shared Owners with viewings, sign-ups, staircasing, and re-sales. Liaise with internal teams on major works , statutory consultation, service charge accuracy, and financial compliance. Work closely with Managing Agents on estate fees, ground rent, and management issues. Process leaseholder applications requiring consent and take action on breaches of lease. Attend First Tier Tribunal hearings when needed. Represent the Leasehold Team at new build site meetings and support defect reporting. Ensure void Rent to Buy properties are inspected, secure, and re-let within agreed timescales. What We're Looking For Experience using housing-related IT systems Strong numeracy , organisational skills, and the ability to work to performance targets Excellent communication skills and confidence engaging with customers, colleagues, and external partners Experience working with the public and managing your own workload effectively Experience in leasehold management, arrears recovery, or RTB/RTA processing A clean driving licence If you have the experience, leadership skills, and industry knowledge to successfully manage this role, we would love to hear from you. Please give Danielle from Building Careers a call on 07897 069130. This position may not be for you, but feel free to call in for a quick chat so that we can find you more relevant work with some of our other colleagues. INDC TPBN1_UKTJ

Governance Officer Location: Remote Salary: £33,000 per annum Vacancy Type: Permanent, Full Time At Stonewater, we're committed to operating in a compliant, transparent and accountable way - ensuring the information we hold is managed responsibly and securely. We're now looking for a Governance Officer to join our Governance & Assurance team. This is a varied and rewarding role where you'll play a key part in supporting our governance framework and helping to maintain our strong regulatory position. You'll provide high-quality support to non-executives and colleagues across the organisation, ensuring governance processes run smoothly and efficiently. What you'll be doing In this role, you will: • Act as a first point of contact for governance-related queries, providing timely and helpful advice to colleagues Organise and support board and committee meetings, including preparing arrangements and attending where required Provide dedicated support to non-executive members, helping them fulfil their roles effectively Support the organisation in meeting its statutory responsibilities, including data protection requirements Maintain governance records, registers and documentation to support regulatory compliance Contribute to the completion of regulatory returns and governance processes Review and support updates to governance frameworks, delegations and policies Identify opportunities to improve processes and enhance the service provided by the team Research and draft papers, proposals and reports on governance-related matters * Provide efficient case management support across governance and assurance activities What we're looking for We're looking for someone who is highly organised, detail-focused and confident working in a fast-paced, professional environment. You'll bring: • Experience in an administrative or governance support role Strong organisational skills and the ability to manage competing priorities effectively Excellent communication skills, with the confidence to work with senior stakeholders, including non-executives A methodical approach with a keen eye for detail The ability to work both independently and collaboratively as part of a team * Confidence using IT systems and managing data accurately It would be great if you also have: • An interest in governance and/or data protection, with a willingness to develop further Experience working in a regulated environment Experience supporting meetings at board or senior level Appointment to this role will be subject to satisfactory references and proof of Right to Work in the UK. Discover Stonewater Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We're looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please proceed through the following link to be redirected to our website to complete your application. https://careers.stonewater.org/jobs/7938133-governance-officer?promotion=2066026-trackable-share-link-total-jobs-jobsite

Housing Officer (Warwick) Location: Warwickshire Salary : £36,000 per annum Our customers have told us they want us to better understand their needs at a local level, and to be more visible in the communities we serve. We've listened. That's why we're creating new roles, strengthening our local presence, and looking for people who want to be part of what comes next. This is a varied, hands‑on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer‑focused. Your responsibilities will include: • Managing the full tenancy lifecycle, from sign‑up through to end of tenancy Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud Supporting lettings and voids activity to minimise rent loss and turnaround times Carrying out estate inspections and addressing neighbourhood and environmental issues Managing low‑level anti‑social behaviour, neighbour disputes, and supporting more complex cases Identifying and responding to vulnerability, safeguarding, hoarding, and non‑access cases Completing person‑centred fire risk assessments and monitoring health and safety issues Investigating complaints and learning from outcomes to improve services Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you'll champion Stonewater's Customer Promise - delivering services that are respectful, personalised, and trauma‑informed. What we're looking for • You'll bring experience of housing management or a similar customer‑facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: Experience of tenancy, estate management, lettings or neighbourhood services within social housing Knowledge of housing legislation, including safeguarding, ASB and welfare reform Strong communication and influencing skills, with the ability to work calmly under pressure A customer‑focused mindset, with a commitment to equality, inclusion and trauma‑informed practice Confidence using digital systems and data to manage cases and improve performance The ability to work independently, manage competing priorities, and make sound day‑to‑day decisions You'll also be comfortable working flexibly, including participating in an out‑of‑hours rota where required. Why join us? At Stonewater, our customer promise is " We are proud to make things personal; if it matters to our customers, it matters to us." This role is at the heart of how we build trust with our customers. If you're someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, we'd love to hear from you. Appointment to this role will be subject to a satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please proceed through the following link to be redirected to our website to complete your application. https://careers.stonewater.org/jobs/7970301-housing-officer-warwick?promotion=2070583-trackable-share-link-jobsite-total-jobs

Fixed Term Contract, 37 hours per week 12 - 18 Month Fixed Term Contract The Vacancy We are recruiting a Senior Development Manager to join our Delivery team within the Development Directorate. This is an exciting opportunity to join a newly formed organisation with strong development ambitions. Introduction to the role At Chime Housing we provide vital services that help people to live better lives. Our Development Directorate plays a key role in delivering new, high-quality homes for rent and sale across our communities. Role purpose Were looking for an enthusiastic and motivated Senior Development Manager to take a leading role in delivering new build homes and managing complex latent defect cases as well as managing a team of early career development professionals. The successful candidate will be responsible for delivery and handover of new homes, contributing to high performance and successful project outcomes. Whats the role? Key Accountabilities: Project delivery from procurement through to the conclusion of the defects liability period. Expert budget and programme management utilising appraisal and cashflow management software. Contract Management, including contract negotiation and managing complex disputes. Managing a team of early career development professionals, supporting them in gaining experience and furthering their careers. Effective risk management and reporting to a senior audience. Promote a positive culture of engagement across the organisation and with the communities we work in. What are we looking for? Essential: A demonstrable experience in development or the built environment Confident using Microsoft 365 applications, including SharePoint Positive and adaptable, with a willingness to learn Self-motivated, organised and reliable Full UK driving licence and access to a car Desirable: Relevant professional qualification e.g. RICS, CIH, CIoB and/or evidence of continuous professional development. Degree level education or equivalent through relevant training and/or experience. Who youll work with Responsible to: Head of Development Responsible for: Development Officer and Development Apprentice Department: Development What can we offer you? 28 days annual leave (pro rata) Employer pension contribution of up to 11% Development opportunities Comprehensive employee rewards scheme How we work We embrace agile working, blending time in our communities, shared spaces, and remote working. With digital technology at the heart of our approach, we empower teams and individuals to work flexibly. How to apply If this sounds like your next role, click apply now, tell us why youve got what it takes, and attach a copy of your current CV. Closing date: 27th July 2026 Interviews: 3rd August 2026 (Please note we reserve the right to close the vacancy early if we receive a large response.) TPBN1_UKTJ

Housing Officer (East Anglia) Location: East Anglia Salary : £36,000 per annum + Car Allowance of £3,715 per annum Vacancy Type: Permanent, Full Time (37.5 hours per week) It matters. So we're bringing it closer to home. Our customers have told us they want us to better understand their needs at a local level, and to be more visible in the communities we serve. We've listened. That's why we're creating new roles, strengthening our local presence, and looking for people who want to be part of what comes next. This is a varied, hands‑on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. We are looking for one Housing Officer to cover the following patch in the East Anglia area: Cambridge, East Cambridgeshire, Huntingdonshire, King's Lynn And West Norfolk, Norwich, South Cambridgeshire, West Suffolk What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer‑focused. Your responsibilities will include: • Managing the full tenancy lifecycle, from sign‑up through to end of tenancy Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud Supporting lettings and voids activity to minimise rent loss and turnaround times Carrying out estate inspections and addressing neighbourhood and environmental issues Managing low‑level anti‑social behaviour, neighbour disputes, and supporting more complex cases Identifying and responding to vulnerability, safeguarding, hoarding, and non‑access cases Completing person‑centred fire risk assessments and monitoring health and safety issues Investigating complaints and learning from outcomes to improve services Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you'll champion Stonewater's Customer Promise - delivering services that are respectful, personalised, and trauma‑informed. What we're looking for • You'll bring experience of housing management or a similar customer‑facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: Experience of tenancy, estate management, lettings or neighbourhood services within social housing Knowledge of housing legislation, including safeguarding, ASB and welfare reform Strong communication and influencing skills, with the ability to work calmly under pressure A customer‑focused mindset, with a commitment to equality, inclusion and trauma‑informed practice Confidence using digital systems and data to manage cases and improve performance The ability to work independently, manage competing priorities, and make sound day‑to‑day decisions You'll also be comfortable working flexibly, including participating in an out‑of‑hours rota where required. Why join us? At Stonewater, our customer promise is " We are proud to make things personal; if it matters to our customers, it matters to us." This role is at the heart of how we build trust with our customers. If you're someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, we'd love to hear from you. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We're looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please proceed through the following link to be redirected to our website to complete your application. https://careers.stonewater.org/jobs/7641885-housing-officer-east-anglia?promotion=1971480-trackable-share-link-total-jobs-jobsite

Pertemps Harrow is seeking a Senior Finance Officer to provide expert financial analysis and business partnering support to the Council's Housing Revenue Account. The role sits in a hybrid setup at the London Borough of Harrow, focusing on rent and service charge setting and long-term housing delive

Description Location : Worthing base with travel across Sussex. Salary : £28,640 per annum Hours : 37 per week Could you help change lives? Join our team and support vulnerable people to manage their money, navigate the welfare benefits system and improve their financial wellbeing. We have a fantastic new job opportunity for a Welfare Benefits Advisor (known internally as a Financial Inclusion Specialist) to join the organisations Financial Inclusion team. As part of Southdowns mental health and learning disability services across Sussex, you will provide one-to-one support to vulnerable clients experiencing benefit or financial difficulties. You will offer advice on welfare entitlements, assist with benefit claims, and work with agencies such as the DWP and local authorities. You will help clients improve their financial stability and maintain independence through guidance and advocacy, while also contributing to service improvements through feedback and ideas. We welcome applications from candidates with previous experience such as Welfare Benefits Adviser, Benefits Officer, Money and Debt Adviser, Financial Inclusion Officer, Support Worker, Housing Officer, or Mental Health Practitioner. We also welcome applications from those who are looking for a new rewarding opportunity and have the transferable skills to support people facing financial and mental health challenges: numeracy, compassion, communication and an ability to implement our award winning inhouse training. What youll be doing: Provide Specialist Advice: Support clients with new and ongoing claims for benefits such as Universal Credit, ESA and PIP. Support clients with benefit appeals. Welfare Benefit Calculations: Provide benefit checks and calculations to ensure incomes are maximised and clients are reassured when looking for work Advocate for Clients and Tenants: Liaise with the DWP, Housing Benefit teams and other agencies to resolve issues and ensure accurate claims Facilitate Workshops and Presentations: Inform Southdown staff and clients when relevant updates are needed Prevent rent arrears: Support tenants to manage their tenancies independently through budgeting and education Coordinate Support: Maintain close communication with support workers and other Southdown services to provide holistic and enhanced support Maintain Records: Accurately record casework in line with data protection regulations and organisational procedures Safeguard Clients: Identify and report safeguarding concerns, ensuring all actions follow policy and procedure Perks and benefits: Health cost cash-back scheme: access to our health insurance scheme which covers dental, optical, physical therapies and other medical treatments with the option to add greater levels of cover. Interest-free loans: assistance with larger costs that arise such as tenancy deposits, season travel tickets or buying a car. Access to the Easit Network: discounts and incentives on train, bus and car journeys such as 15% off eligible daily and season rail tickets. Blue Light card: access to discount services for the social care sector with savings across thousands of online shops, restaurants, and high-street vendors. Free advice and counselling service: confidential emotional support and practical guidance from our independent telephone service. 25 days paid holiday plus bank holidays Knowledge, Skills and Experience What youll need for the role: A standard DBS check (paid for by Southdown) A full UK driving licence and access to a vehicle Strong numerical skills and ability to problem-solve Tenacity and the ability to work through complex cases Excellent communication and advocacy skills with empathy and professionalism Organised and able to manage competing priorities effectively Confident IT user, including Microsoft Word and record management systems Awareness of safeguarding principles and commitment to equality and diversity Confidence managing risk and co-creating safety plans What would be nice: Strong understanding of the UK welfare benefits system and entitlement criteria Experience of providing welfare benefits advice, calculations and casework Knowledge of money advice and financial inclusion Familiarity with Mental Health, Learning Disabilities and supported housing Experience supporting people with mental health needs, including those in crisis or facing complex challenges Training: Our award-winning in-house training team will help you to gain valuable qualifications, continually develop your skills and build a great career with the largest provider of housing, care and support in Sussex. How to apply: Please click on the Apply Now button and fill out our simple one-page application form. Please note,should we receive a large number of applications then this position may close before the advertised application closing date. We encourage you to submit your application as soon as possible. TPBN1_UKTJ

Knowledge of income management and relevant housing legislation. If you are looking for your next role and are experienced in Rental Income Recovery, please apply ASAP. A collaborative and tenant focused Housing provider in London is looking to take on a Rent Recovery Officer in their welcoming tea

Service Charge & Rent Officer Location: Long Stratton (Hybrid Working Available) Salary: Competitive Contract: Full-Time, Permanent Reports to: Service Charge & Rent Manager Make a Difference in Social Housing We are looking for an experienced and detail-oriented Service Charge & Rent Officer to join a busy Housing Operations team. This is an excellent opportunity for a housing professional with experience in service charges, rents, leasehold management, or property management to play a key role in delivering a transparent, accurate, and customer-focused service to residents. You will support the management and administration of service charges, rents, estate charges, utility charges, and sinking funds across a large residential portfolio. Working closely with internal teams, managing agents, residents, contractors, and stakeholders, you will ensure charges are administered fairly, accurately, and in compliance with all relevant legislation and best practice. The Role As the Service Charge & Rent Officer, you will be responsible for managing the calculation, application, billing, reconciliation, and communication of rents and service charges while ensuring residents receive clear information and excellent service. You will act as a key point of contact for service charge and rent enquiries, supporting residents while ensuring value for money and regulatory compliance. Key Responsibilities Service Charge & Rent Administration Calculate, set, issue, and reconcile service charges and rents. Apply rent and service charge information accurately to customer accounts and on re-let properties. Calculate individual service charges and ensure costs are correctly apportioned. Produce and issue annual service charge accounts and statements. Administer sinking funds and issue annual sinking fund statements. Set service charges for new developments and schemes. Calculate and administer estate charges and personal charges. Manage utility billing arrangements in line with legislation and regulatory requirements. Provide accurate rent and service charge information to internal stakeholders. Managing Agent & Financial Management Liaise with managing agents and scrutinise service charge and maintenance costs. Challenge incorrect or unreasonable charges where appropriate. Process managing agent invoices within agreed timescales. Calculate estimated and actual costs for service charge recovery. Support budgeting, forecasting, and financial planning activities. Assist with reconciliations and financial reporting. Compliance & Legislation Ensure compliance with housing legislation, lease agreements, regulatory requirements, and best practice. Support Section 20 consultation processes and service charge recovery activities. Ensure compliance with leasehold legislation and relevant housing regulations. Prepare information for audits, inspections, and regulatory reviews. Monitor legal and regulatory changes and help implement updates where required. Resident Engagement & Customer Service Act as a key contact for resident enquiries relating to rents and service charges. Explain service charge calculations and rent structures in a clear and accessible manner. Resolve disputes and complaints professionally and effectively. Support resident meetings and consultations regarding service charge budgets and expenditure. Deliver exceptional customer service while maintaining compliance and accuracy. Continuous Improvement Identify opportunities to improve processes, systems, and efficiencies. Support transformation initiatives and new technology implementation. Contribute to service improvements that enhance the resident experience and deliver value for money. What We're Looking For Essential Experience Experience working in a Service Charge, Rent, Leasehold, Housing Finance, Income Management, or similar housing-related role. Strong understanding of service charges, estate charges, sinking funds, and rent-setting processes. Experience within a housing association, local authority, property management company, managing agent, or similar environment. Knowledge of leasehold management and Section 20 consultation processes. Experience handling customer queries and managing stakeholder relationships. Experience working with housing management systems and financial reporting. Knowledge & Skills Strong knowledge of service charge legislation and housing regulations. Understanding of lease agreements, tenancy agreements, and housing law. Knowledge of the Landlord and Tenant Act 1985 and related housing legislation. Excellent financial analysis, budgeting, reconciliation, and reporting skills. Strong attention to detail and accuracy. Ability to interpret complex financial and legal information and communicate it clearly to residents and colleagues. Excellent customer service, communication, and problem-solving skills. Strong organisational and time-management abilities. Proficient in Microsoft Excel and housing management software. Qualifications Degree-level qualification, relevant professional qualification, or equivalent experience. Evidence of continued professional development. CIH qualification (or working towards) is desirable. What You'll Bring A resident-focused approach. Strong analytical and investigative skills. The ability to build positive relationships with residents, colleagues, contractors, and external stakeholders. A proactive and solutions-focused mindset. A commitment to accuracy, transparency, and continuous improvement. What's on Offer? Hybrid working arrangement. A varied and rewarding role with genuine impact. Supportive and collaborative team environment. Ongoing training and professional development opportunities. Long-term career prospects within housing and property management. If you have experience in service charges, rents, leasehold management, or housing finance and are passionate about delivering a high-quality service to residents, we'd love to hear from you. Please note: This role is subject to a Basic Disclosure and Barring Service (DBS) check. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people. TPBN1_UKTJ

Housing & Support Worker A compassionate Housing & Support Worker is required to support women and children in specialist supported accommodation, providing housing advice, safeguarding, advocacy and person-centred support. If you’ve also worked in the following roles, we’d also like to hear from you: Housing Support Officer, Supported Housing Officer, Domestic Abuse Support Worker, Refuge Support Worker, Women’s Support Worker, VAWG Support Worker, Case Worker, Key Worker, Community Support Worker, Residential Support Worker PLEASE NOTE: Due to the gender specific nature of this role, applications can only be accepted from women candidates. This includes all women whose gender is female, including those who hold a gender recognition certificate (GRC). Gender is considered to be a genuine occupational requirement in accordance with Schedule 9, Part 1 of the Equality Act 2010. SALARY: £29,000 per annum LOCATION: Islington, North London JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 Hours per Week working Monday to Friday, working 8.30am to 5pm including a half hour unpaid break JOB OVERVIEW We have a fantastic new job opportunity for a Housing & Support Worker to join a specialist supported accommodation service helping women and children rebuild safer, more independent futures. As a Housing & Support Worker you will manage a caseload of residents, delivering practical and emotional support, advocacy, safety planning and housing guidance tailored to each woman’s needs. This Housing & Support Worker role would suit someone who is calm under pressure, trauma-informed and committed to making a meaningful difference in a varied onsite support environment. DUTIES Your duties as the Housing & Support Worker include: • Resident Support: Provide practical and emotional support to women and their children, building trust and promoting confidence, safety and independence, • Support Planning: Develop personalised support plans, risk assessments and safety plans, carrying out regular key work sessions and reviewing progress, • Housing and Wellbeing Advice: Support residents with housing, benefits, finances, wellbeing, parenting, legal matters and access to community services, • Admissions and Move-On: Welcome new residents through admissions and induction, coordinate move-on planning and help residents prepare for independent living, • Advocacy and Partnership Working: Liaise with housing providers, health services, police, social care, solicitors and partner agencies on behalf of residents, • Safeguarding and Records: Promote safeguarding, respond appropriately to risk and maintain accurate confidential case records and documentation, • Refuge Environment: Help maintain a safe, welcoming and well-managed refuge through health and safety checks, property inspections and reporting repairs, • Participation and Tenancy Support: Monitor rent and service charge payments, support tenancy responsibilities and encourage participation through meetings and life skills activities We're looking for someone who is passionate about supporting women and understands the importance of trauma-informed, person-centred practice. CANDIDATE REQUIREMENTS ESSENTIAL • Due to the gender specific nature of this role, applications can only be accepted from women candidates. This includes all women whose gender is female, including those who hold a gender recognition certificate (GRC). Gender is considered to be a genuine occupational requirement in accordance with Schedule 9, Part 1 of the Equality Act 2010., • Experience supporting vulnerable adults within housing, domestic abuse, homelessness or another support setting, • A good understanding of domestic abuse, coercive control, trauma and the impact of violence against women and girls, • Experience carrying out support planning, risk assessments and safeguarding, • Knowledge of housing, welfare benefits and tenancy sustainment, • Excellent communication and relationship-building skills, • Strong organisational skills with accurate record keeping, • Confidence using Microsoft Office and digital case management systems, • Ability to work independently, prioritise effectively and remain calm in challenging situations DESIRABLE • Experience working within a residential domestic abuse or refuge service, • Knowledge of housing law or homelessness pathways, • A relevant qualification in housing, social care, VAWG or community support This is an opportunity to make a genuine difference to the lives of women and children at one of the most important moments in their journey. You'll become part of a supportive team that values collaboration, compassion and professional development, while working in a role where your skills, empathy and commitment have a lasting impact every single day. If you're ready to help women build safer futures, we'd love to hear from you. This role is subject to an Enhanced DBS check Closing Date: 29 July 2026 Interviews: Will take place face to face in Stamford Hill, week commencing 3 August 2026 HOW TO APPLY Please submit your CV and short Covering Letter detailing how you meet the requirements of this role. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14948 Full-Time, Permanent, Social Care Jobs, Careers and Vacancies. Find a new job and work in Islington, North London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online | http://www.awdo.co.uk AWD-IN-SPJ

Housing & Support Worker A compassionate Housing & Support Worker is required to support women and children in specialist supported accommodation, providing housing advice, safeguarding, advocacy and person-centred support. If you’ve also worked in the following roles, we’d also like to hear from you: Housing Support Officer, Supported Housing Officer, Domestic Abuse Support Worker, Refuge Support Worker, Women’s Support Worker, VAWG Support Worker, Case Worker, Key Worker, Community Support Worker, Residential Support Worker PLEASE NOTE: Due to the gender specific nature of this role, applications can only be accepted from women candidates. This includes all women whose gender is female, including those who hold a gender recognition certificate (GRC). Gender is considered to be a genuine occupational requirement in accordance with Schedule 9, Part 1 of the Equality Act 2010. SALARY: £29,000 per annum LOCATION: Harrow, North West London JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 Hours per Week working Monday to Friday, working 8.30am to 5pm including a half hour unpaid break JOB OVERVIEW We have a fantastic new job opportunity for a Housing & Support Worker to join a specialist supported accommodation service helping women and children rebuild safer, more independent futures. As a Housing & Support Worker you will manage a caseload of residents, delivering practical and emotional support, advocacy, safety planning and housing guidance tailored to each woman’s needs. This Housing & Support Worker role would suit someone who is calm under pressure, trauma-informed and committed to making a meaningful difference in a varied onsite support environment. DUTIES Your duties as the Housing & Support Worker include: • Resident Support: Provide practical and emotional support to women and their children, building trust and promoting confidence, safety and independence, • Support Planning: Develop personalised support plans, risk assessments and safety plans, carrying out regular key work sessions and reviewing progress, • Housing and Wellbeing Advice: Support residents with housing, benefits, finances, wellbeing, parenting, legal matters and access to community services, • Admissions and Move-On: Welcome new residents through admissions and induction, coordinate move-on planning and help residents prepare for independent living, • Advocacy and Partnership Working: Liaise with housing providers, health services, police, social care, solicitors and partner agencies on behalf of residents, • Safeguarding and Records: Promote safeguarding, respond appropriately to risk and maintain accurate confidential case records and documentation, • Refuge Environment: Help maintain a safe, welcoming and well-managed refuge through health and safety checks, property inspections and reporting repairs, • Participation and Tenancy Support: Monitor rent and service charge payments, support tenancy responsibilities and encourage participation through meetings and life skills activities We're looking for someone who is passionate about supporting women and understands the importance of trauma-informed, person-centred practice. CANDIDATE REQUIREMENTS ESSENTIAL • Due to the gender specific nature of this role, applications can only be accepted from women candidates. This includes all women whose gender is female, including those who hold a gender recognition certificate (GRC). Gender is considered to be a genuine occupational requirement in accordance with Schedule 9, Part 1 of the Equality Act 2010., • Experience supporting vulnerable adults within housing, domestic abuse, homelessness or another support setting, • A good understanding of domestic abuse, coercive control, trauma and the impact of violence against women and girls, • Experience carrying out support planning, risk assessments and safeguarding, • Knowledge of housing, welfare benefits and tenancy sustainment, • Excellent communication and relationship-building skills, • Strong organisational skills with accurate record keeping, • Confidence using Microsoft Office and digital case management systems, • Ability to work independently, prioritise effectively and remain calm in challenging situations DESIRABLE • Experience working within a residential domestic abuse or refuge service, • Knowledge of housing law or homelessness pathways, • A relevant qualification in housing, social care, VAWG or community support This is an opportunity to make a genuine difference to the lives of women and children at one of the most important moments in their journey. You'll become part of a supportive team that values collaboration, compassion and professional development, while working in a role where your skills, empathy and commitment have a lasting impact every single day. If you're ready to help women build safer futures, we'd love to hear from you. This role is subject to an Enhanced DBS check Closing Date: 29 July 2026 Interviews: Will take place face to face in Stamford Hill, week commencing 3 August 2026 HOW TO APPLY Please submit your CV and short Covering Letter detailing how you meet the requirements of this role. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14947 Full-Time, Permanent, Social Care Jobs, Careers and Vacancies. Find a new job and work in Harrow, North West London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online | http://www.awdo.co.uk AWD-IN-SPJ

A well known and established brand is looking to grow their customer service team and offer their new advisors the opportunity to work from home.We are looking for exceptional Customer Service Advisors to provide the best customer support experience.The role is full time, working a 40 hour week Mond

Mercier Consultancy MD is excited to announce a unique opportunity for a.Dutch Speaking Customer Service Advisor.Greece! This role is ideal for adventurous individuals seeking to merge work with the experience of living in a vibrant culture.As a part of our dedicated team, you will provide exception

The opportunity to work with an award-winning team who are at the pinnacle of their industry.Incredibly friendly team working environment.Training and Development opportunities.Great progression opportunities!.MTrec Commercial are proudly supporting our market leading client, who, due to significant

The opportunity to work with an award-winning team who are at the pinnacle of their industry.Incredibly friendly team working environment.Training and Development opportunities.Great progression opportunities!.MTrec Commercial are proudly supporting our market leading client, who, due to significant

Advancing People - Multilingual Recruitment Specialists are now recruiting for a German Speaking Customer Service Advisor for their client on a remote basis.Speaking Customer Service Administrator it will be your responsibility to work with clients primarily those based in the.English speaking marke

French Speaking Inbound Customer Service Advisor.The opportunity to work with an award-winning team who are at the pinnacle of their industry.Incredibly friendly team working environment.Training and Development opportunities.Great progression opportunities!.MTrec Commercial are proudly supporting o

Dutch speaking Customer Service Advisor.Remote, with 1 day per month in the office.Are you a fluent Dutch speaker with a passion for providing excellent customer service? We are seeking a Dutch-Speaking Customer Service Advisor to join our client’s team.This role is primarily remote, offering flex

Rewards and Benefits on offer:.Working for a blue-chip company with a great team-based culture.The role is only working Monday to Friday- no weekends!.Home based position from day one!.World class training and development opportunities.The Company you will be working for:.MTrec is proudly representi

Along the way, you’ll chat with our recruitment team and your Recruiter will help you throughout different stages.

Turkish Speaking Inbound Customer Service Advisor.The opportunity to work with an award-winning team who are at the pinnacle of their industry.Incredibly friendly team working environment.Training and Development opportunities.Great progression opportunities!.MTrec Commercial are proudly supporting

Social Housing Complaints Officer.

Along the way, you’ll chat with our recruitment team and your Recruiter will help you throughout different stages.