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- Determine staffing, financial, material and other short- and long-term requirements - Handles ad hoc queries across the long leasehold and short leasehold portfolio - Manage lease events such as renewals, liaising with the director - Arrange viewings with potential tenants, draft tenancy agreements, arrange tenancy checks and protection of deposits and become point of contact for the tenant during the tenancy of property - Arrange tradeperson if the property needs any repairs and maintenance - Oversee arrears cases, including covenant amendments and disputes - Manage general upkeep, maintenance and security of the property’s amenities - Make sure that the amenities meet health and safety standards and legal requirements - Examine and assess housing applications, advises on rent levels, investigate complaints and liaise with tenants’ association and social workers to resolve any issues as required - Oversees the support services of a business, such as catering, IT, utilities and physical environment - Advises on energy efficiency of the property standards as required by the law - Discusses client’s requirements and may advise client on the purchase of property and land for further portfolio expansion purposes. - Conduct property viewings on behalf of the client to purchase new properties and look after the process of purchase completion, property refurbishment if needed and furnishing of the property. - Conduct or arrange for surveys of properties including valuation survey and structural survey - Get builder quotes, architects' quotes, solicitor quotes, furnishing quotes - Arrange for project management of the property refurbishments and regularly update the client on progress - Liaise with the building regulation team, planning department at councils, HMO license officers etc. - Maintains or arranges for the maintenance of estate accounts and records and produces financial forecasts

Days: Monday to Friday & Saturday – with 1 day off during the week to compensate. Full Time: - 09/10:00 –17/18:00 and Saturday 11:00 – 17:00 Salary: £23,000 – £25,000 (Plus generous target based bonus potential) This is a full time, fully office-based role We are seeking an experience, reliable and organised Administration Assistant to join our busy, fast paced environment. You will play a crucial role by making sure our current tenants renew their tenancy contacts, checking their viability and ensure all administration details are finalised in time. If you think this could be you then we would love to hear from you! Requirements: − Send renewal invitation to tenants from the 3 months to contract expiration date and at the last 45 days before contract end date, call tenants or re-sending frequent reminders during this time, weekly and daily towards the end of tenancy. − Negotiate with tenants regarding the rent and length and prepare the renewal contracts, send via Docusign. − Update the tenancy on the system according to the renewal information for purpose of other departments. − Prepare the section 21 notice and other notice documents and send to tenants by the required method − Renewal Rent increases will require tenant finance checks again to ensure tenant details are still correct and confirmation of new room prices within the remit of the renewal process bracket and within the overall room pricing. − Check client’s correspondence and confirm what clients wish not to continue and wish to renew, volume is dependent on the season. − Check historic and current payment be behaviour of tenants to ascertain if they are good renewal candidates. − Checking the customer service email, respond to most urgent tenant complaints giving a response time frame and what department will be getting back to them. − Inform correct department and person of the issues reported − Classify complaints and issues reported and follow up and present the results to Finance department management, on a monthly basis. − Carry on following Right to Rent checks − Liaise with accounts, property management, admin and when relevant Sales Director and Sales Manager. Skills required: − Very good command of English written and oral, a good communicator. − Proven experience in an administrative and sales role is beneficial. − Good with Word, Excel, very good at calculations, strong attention to detail and accuracy. − Great organisational and time management skills, able to prioritise, flexible and adapt to changing priorities and deadlines. − Able to build rapport with colleagues, work proactively, with minimal supervision and positive attitude. We offer our employee the following benefits: − Fresh fruit available each day − Regular paid for eye sight test − Staff Benefits-Discounts scheme − Additional annual leave and SSP top up pay accrual with length of service − 1 day off on your birthday and 1 wellness day off per year − Summer and Winter Company party with closure between Christmas to New Year

Letting Sales Agent (Birmingham) | Home Made At Home Made we focus on creating a high-performance environment and celebrating success together. This role is part of our field sales team, working together to achieve a common goal of finding the right property for prospective renters and above all, making it a stress free, transparent experience! This is an ideal opportunity for someone looking to accelerate their development with a rapidly growing property technology start-up. This role is a remote role, working within the Birmingham area, with quarterly trips to London to reconnect with the team in person. The role will also require travel outside of Birmingham depending on business requirements (i.e. Manchester, Watford, London). *note that all travel is done through public transport If you are a self starter and someone who thrives with independent working, then this role is the one for you! No prior real estate experience is required, but sales skills and customer service is a must. Salary: Basic £25K + competitive uncapped commission (OTE £40,000+) Working Hours: Tuesday to Saturday 9am-6pm including evening viewing depending on demand. Location: The role involves daily travel across Birmingham using public transport. Additionally, depending on business needs, you will have the opportunity to conduct viewings in major cities such as London and Manchester (no driving license required). You have my attention... tell me more about Home Made! Home Made is the fastest-growing property technology company that is fixing renting for good! By combining technology and a customer-centric approach, we are making the renting experience to be better, safer, and fairer for all. Our work culture is based on driving change, working with integrity, and encouraging a diverse workforce where everyone has the right to be heard. Together we are on a mission to fix renting for good! Role responsibilities: The Lettings Agent will play a vital part in developing face-to-face relationships with our customers and delivering high-quality offers on marketed properties. Your responsibilities would include: - Work with our large Build to Rent portfolios and conduct viewings with prospective renters on a daily basis. - Provide strong customer service to prospective renters prior, during and post viewings. From introducing potential renters to their future homes, to supporting them in making that all-important decision, you'll play a pivotal role in shaping their rental experience - Showcase your knowledge and expertise, by highlighting the unique qualities of our properties, from the amenities, room capabilities, building offerings, to the best local parks, coffee shops, bars etc, tailoring your recommendations to each customer's lifestyle. - Diligently and comprehensively record data for client reporting - In quieter times jump on the phone to answer further inquiries – options for additional commission if you book in a viewing, conduct the viewing AND they move in. - Work in partnership with our Account Management teams and Operations teams to get the best out of our properties and operating processes - Head down to our London office on a quarterly basis to connect with the wider team for training and team events. - Be a Home Made culture and values champion internally and externally – professionalism, integrity and customer centricity are key to our Sales Associates standing out from the rest, our expectations are high! About You: - You enjoy the world of sales and embrace a customer-first mentality - Strong communication skills, professional and personable - A self-starter who is driven to succeed and loves hitting targets - You’re a quick thinker and capable of assessing a customer’s needs - Possess fantastic organisational skills so you can manage and prioritise your time/tasks effectively Benefits of working with us: - Competitive Holiday: 24 days leave + your birthday off! - Office events (summer social and Christmas party) - Opportunities to upskill in your career through our Learning and Development Programs - Employee perks – discounts for your favourite stores, cinema etc We are an equal opportunity employer Diversity and inclusion are important to us at Home Made and we encourage a culture where everyone can be themselves at work. We value and actively seek out a richly diverse range of talent and our policies ensure that every job application and employee is treated fairly, with equal opportunity to succeed. All applicants will be considered for employment without regard to any characteristic protected by law. Home Made is an equal opportunity employer and will offer reasonable adjustments to applicants in our recruitment process. If you require any accommodations or adjustments as a result of disability, impairment, or health condition, please do not hesitate to contact us.

🏙️ Property Manager – Join The London Tenant Team 📍 Location: Canary Wharf 🕒 Full-Time | Immediate Start About Us: The London Tenant is a dynamic and growing property agency committed to delivering outstanding service to tenants and landlords across the capital. We pride ourselves on professionalism, integrity, and a hands-on approach to property management. The Role: We are looking for a proactive and organised Property Manager to join our team. This is a key role, responsible for ensuring smooth day-to-day operations across our managed portfolio and maintaining excellent relationships with both tenants and landlords. Key Responsibilities: Responding to emails and managing ongoing communication with tenants, landlords, and contractors Organising maintenance and repair works with our trusted contractor network Ensuring all properties remain compliant with relevant safety and legal standards Performing rent reconciliations and addressing rent-related queries Managing check-ins, check-outs, and routine property inspections Resolving tenant and landlord queries promptly and professionally Maintaining accurate records across our systems About You: Previous experience in property management (preferred but not essential) Excellent organisational and communication skills Strong attention to detail and ability to multitask Familiarity with compliance requirements (e.g., gas safety, EICR, etc.) Comfortable using property management systems and Microsoft Office Ability to work independently and as part of a small, driven team What We Offer: A supportive and professional working environment Opportunities for growth as the company expands Competitive salary (based on experience) Accommodation Provided in Canary Wharf Working with a passionate and dedicated team To Apply: Please send your CV and a short cover letter to [your email] with the subject line “Application – Property

🏢 Residential Building Manager (Live-In Role) 📍 West Ruislip, London 🕒 Full-Time | 🏠 Accommodation Provided Maten and Degan is seeking a proactive, professional, and trustworthy Residential Building Manager to oversee a 64-flat development in West London. This is a live-in position with a rent-free flat provided on-site. Key Responsibilities: - Act as the primary on-site representative for tenants and contractors - Manage daily operations, including reporting repairs and overseeing maintenance - Handle tenant check-ins, check-outs, and tenancy documentation - Maintain logs of communication, issues, and site incidents - Support the head office with basic administrative duties - Ensure building standards, safety, and cleanliness are consistently upheld Ideal Candidate: - Experience in property, housing, or site management - Excellent communication and conflict resolution skills - Highly reliable and organised with strong attention to detail - Comfortable handling paperwork, phone calls, and tenant-facing duties - Able to live on-site full-time and respond to issues as needed This is an opportunity to play a key role in managing a growing residential site with long-term potential as the development expands.

Job Title: Secretary – Property Management Office We are looking for a proactive and organized Secretary to support our busy property management team. This role involves general administrative duties as well as key responsibilities related to tenancy management, including renewals, rent reviews, and legal notices. Key Responsibilities: Handle phone and email communications with tenants, landlords, and contractors Help with schedule property inspections, maintenance, and appointments Prepare and manage tenancy renewal documents and rent review letters Maintain accurate and up-to-date tenant records and lease agreements Draft and serve legal notices, including eviction notices, in coordination with management Support the property managers with administrative and legal paperwork General office duties: filing, scanning, ordering supplies, and document preparation Requirements: Strong administrative and communication skills Familiarity with tenancy agreements, rent reviews, and eviction processes Proficiency in Microsoft Office and general office systems Ability to handle sensitive tenant matters professionally and confidentially Previous experience in property management or a similar role preferred