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Income Maximisation Officer \n\n • Annual Salary: £21.41 PAYE / £28.19 Umbrella\n, • Location: Wembley Park, London\n, • Job Type: 3 Month Temporary Contract (Subject to change)\n, • Working Scheme: Hybrid (3 days in Wembley Park office / 2 days working from home)\n\n My client, an established local authority based in Wembley Park are seeking an Income Maximisation Officer to join their Housing Management team. This role is crucial for maximising income through robust rent collection and arrears management across varied portfolios and tenures. The successful candidate will provide a legislatively compliant collection service and work on projects to maximise income in struggling areas. \n Day-to-day of the role: \n\n • Provide high-level customer service, focusing on getting things right the first time, keeping promises, and taking ownership of customer demands and requests.\n, • Stay updated on welfare benefit entitlements, particularly housing-related benefits and changes due to Welfare Reform.\n, • Advise and assist clients across tenures on welfare benefits, encourage debt counselling, and refer tenants to specialist advice.\n, • Work with staff across Housing Needs, Housing Management, and Adult Social Care to provide a seamless service that maximises income while ensuring the holistic needs of a client are met.\n, • Achieve targets on Key Performance Indicators as set by the Income Maximisation Service Manager.\n, • Ensure rent is paid and arrears are reducing through the effective enforcement of rent arrears policy, procedure, and systems.\n, • Provide detailed in-person engagement and support to tenants and clients in arrears, including home visits and working from sites as required.\n, • Be a part of the letting and sign-up process to ensure rent is received from day one.\n, • Prepare timely and accurate reports on arrears cases and ensure compliance with statutory and service-wide reporting requirements.\n\n Required Skills & Qualifications: \n\n • Knowledge and understanding of local authority statutory and support services related to benefits and rent.\n, • Experience in a partnership/multi-agency setting and multi-disciplinary team.\n, • Understanding of Housing Benefit regulations and rent arrears pre-actions protocols.\n, • Good knowledge of standard IT software packages including Microsoft Office and Teams.\n, • Ability to effectively interview customers and achieve outcomes through active listening and negotiation skills.\n, • Highly organized with excellent attention to detail and ability to manage numerous workstreams.\n, • A basic DBS check is required for this position.\n\n To apply for the Income Maximisation Officer position, please submit your CV detailing your relevant experience. \n

Greetings of the day. Dear job seeker, please apply to below vacancy if it interests you- We're looking for Rent Officer Sector: Housing 📍 Location: N1 The Role at a Glance Job Overview: Job Role: Rent Officer Location: London N1 Duration: Initially 6 months (2 days, Monday and Wednesday (dependent on business need) in the office and 3 from home) Hours: Monday to Friday 9am to 5pm (35 hours per week). Payrate: £24.55 PAYE - £32.46 Umbrella Start date: ASAP Responsibilities: Ensure remains compliant with the regulators economic rent standard through robust and rigorous application of regulatory and statutory rent levels and annual rent reviews. Ensure all relevant elements of the role are delivered in line with Rent and lettings policies. Administer the setting up of rent accounts and enable residents to pay rent from the outset of their tenancy through the creation of bar-codes. Implementation of the annual rent review, rent budget and rent statement process through giving administrative support. Provide support on improvement projects which relate to the automation or improvement of systems or processes in relation to rents. Carry out cyclical data validation checks advising on coding errors and procedural risks. Manage regulatory and non-regulatory rent setting exceptions and exemptions according to relevant policies and contracts Qualification: Ideally would have come from a Rents housing role previously (knowledge of housing regulations etc) MUST have advanced experience with excel i.e. formulas etc. Experience and knowledge of the affordable housing sector and the regulatory environment in which it operates including rent standard and applicable legislative principles. Excellent analytical skills with proven experience of working with complex data. Proficient numerical skills with proven experience of working with large volumes of data, from multiple sources and testing for accuracy. Excellent written and verbal communication and presentation skills; experience of preparing and delivering reports to Director level. Excellent IT skills including Microsoft Office Word, Excel, PowerPoint, Outlook and Visio. Ability to utilise, interpret and report on monitoring tools to verify the accuracy compliance with legal and regulatory requirements. Understand and support in the implementation/ maintenance of legal and regulatory rules around rent setting. Effective IT skills including basic/ intermediate MS Office skills. Job Scope & Career Path This is a temporary to permanent position for the right candidate and will progress as the job and development moves forward. Please click apply to register your interest or call our RGSetsquare London office/ (phone number removed). Eden Brown is acting as an Employment Business in relation to this vacancy

Our local authority client based in West London are urgently seeking an experienced Temporary Accommodation Officer. £23.07 an hour PAYE Hybrid working: 3 days on site Job Role To directly manage a range of properties acquired for temporary accommodation for Homeless households. Tasks include void management, lettings, tenancy management, rent arrears, repairs, landlord liaison and related areas. To contract manage the various suppliers of accommodation (PLAs & HALs) ensuring invoices are processed efficiently and compliance regarding contractual responsibilities. To work in conjunction with all teams within Housing Solutions to ensure coordinated service delivery to statutorily homeless households. To monitor and visit temporary accommodation tenants and ensure authorised occupation, vacation and repossession on proper discharge of the Council'sduties under homelessness legislation and to ensure that all properties are fully compliant with Health and Safety standards. To provide support and advice to all temporary accommodation tenants including advice on employment and training and to make referrals to external agencies as appropriate. To undertake project work as required and lead as required on the Housing Association Leasing Scheme and other related projects as appropriate. Please apply with your updated CV ensuring that any gaps in employment are explained. At this point, may we take this opportunity to thank you for the interest you have shown in this role. Unfortunately, due to the high volume of applications that we receive, it is not always possible to respond to everyone. Therefore, unless you hear from us within the next 7 days, your application for this vacancy will have been unsuccessful

Housing & Income Team Leader Coventry Who We Are ACH is a social enterprise with a clear vision, dedicated to empowering refugees and migrants in the UK to lead self-sufficient and ambitious lives. We bring together a diverse team of strategists and researchers, driven by their own lived experiences, to provide tailored integration services. Why We Do What We Do Our mission goes beyond individual support; we actively challenge and disrupt the systems that perpetuate inequalities in our society. With a proven track record of delivering effective support services, in 2025 we helped house over 1,500 individuals and provided support to over 600 of our service users, helping them to achieve their personal goals and lead fulfilling lives in their new country. We are now looking for a Housing & Income Team Leader to join us on a full-time, permanent basis, working Monday to Friday, 37.5 hours per week. Our Commitment to You • Salary of £35,291 per annum - 25 days' annual leave, plus bank holidays - Pension - Flexible working - Employee Recognition Programme - Training and development opportunities - Employee Assistance Programme - Social gatherings and staff retreats - A fully stocked staffroom! This is a rewarding opportunity for a social housing professional with extensive income recovery experience and great leadership skills to join our purpose-driven organisation. You'll have the chance to carve out the exciting next chapter in your career, building on your leadership expertise, expanding your overall knowledge and further establishing yourself as a highly capable housing professional. Most importantly, you'll experience the satisfaction of knowing your work has a genuine purpose, helping refugees and migrants sustain their tenancies and build independent, successful lives in the UK. So, if you want to develop as a leader while making a meaningful difference to the lives of social housing tenants, read on and apply today! What You'll Be Doing As our Housing & Income Team Leader, you will lead the delivery of high-quality housing management and income collection services across our housing portfolio. Leading a team of Housing Officers and Assistants, you will manage income collection and recovery, maximise rental income and reduce arrears. You will oversee complex cases and support your team to deliver a responsive, consistent service that promotes tenancy sustainment. You will also oversee housing management activities, ensuring properties and services meet statutory requirements and relevant policies and procedures. This will include maintaining high standards across lettings, voids, tenancy management, safeguarding and anti-social behaviour. Additionally, you will: • Implement appropriate debt recovery and enforcement measures - Prepare legal notices and invoices and monitor payment arrangements - Liaise with government agencies, local authorities and other external organisations - Ensure referrals, needs assessments and risk assessments are completed - Monitor property health and safety compliance and report repairs and maintenance What We're Looking For To be considered as a Housing & Income Team Leader, you will need: • At least two years' experience within the social housing sector - Experience of managing income collection services - Demonstrable experience of working with refugees and asylum seekers - An understanding of County Court and Magistrates' Court processes - Knowledge of legal processes for debt recovery - Knowledge of welfare reform and its impact on housing providers and tenants - Knowledge of housing legislation, including the Housing Act 1985 - Excellent leadership skills - Excellent listening, negotiation, written communication and interpersonal skills - A degree-level education or equivalent relevant training or experience - A full, valid UK driving licence and access to your own vehicle The closing date for this role is 15th October 2026. Other organisations may call this role Housing Team Leader, Housing Services Supervisor, Housing Manager, Housing Services Team Leader, Housing Management Team Leader, Rent and Income Team Leader, Senior Housing Officer, or Housing Services Manager. Webrecruit and ACH are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you want to become our new Housing & Income Team Leader, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency. TPBN1_UKTJ

Rocasa Consulting Ltd are recruiting a Temporary Housing Officer to cover the Cambridgeshire Patch for 4 Months, Working Mon - Fri 9am - 5.30pm 2/3 Day in Patch the 2/3 Days at Home, Paying £215 per day via Umbrella. Must live in Patch - Cambridgeshire area Act as an advocate for customers on housing management issues and liaise with relevant departments to ensure housing enquiries are resolved. Deliver an effective customer focused service to customers, ensuring support and advice is provided to help customers sustain their tenancies. Report household repairs and any communal block repairs or health and safety concerns Deliver a tenancy management service tailored to the needs of our customers, including sign ups of new tenancies, and enabling amendments to existing tenancy agreements. Identify breaches of tenancy agreements, such as ASB, illegal occupancy or sub-letting. Maximise rental income through management of rent accounts and advising customers about rent arrears. Contribute to service improvement and resident involvement to achieve resident satisfaction with services. Develop and maintain effective internal and external stakeholder relationships to ensure our customers are the heart of what we do and the service we provide is excellent. Conduct home visits and tenancy reviews and visits within a customer's first year of being a tenant and beyond Refer concerns of safeguarding to the relevant agencies Work alongside statutory agencies to encourage tenancy sustainment You must have UK Driving Licence and Access to a Car and have previous experience as a Housing Officer. TPBN1_UKTJ

FTA & Sundry Debt Officer Location: Enfield, EN3 Salary: £35,770 per Annum Employment Type: Full-time, Permanent About Christian Action Housing We are proud to be a local landlord and business, connected to our local community. Across Enfield, Barnet, Haringey and Waltham Forest we provide affordable housing, managing around 1400 homes and strive to provide more much needed services. We run essential supported living accommodation and services for young people, helping them to achieve independent living and a bright future. Role Overview The FTA & Sundry Debt Officer plays a pivotal role in ensuring the effective management and recovery of debts related to Former Tenant Arrears (FTA) and sundry accounts. Key Responsibilities To provide a customer focussed, proactive, comprehensive and high quality Housing Debt Recovery service. Primary responsibility for the recovery of former tenant arrears, recharge debts and other sundry debts associated with a former CAHA tenancy. To administer a portfolio of debt accounts, working within agreed policies and procedures and utilising all appropriate and available tools to recover debts owed; these will include tracing of former tenants, debt collection agencies, other CAHA departments and referring cases to court where appropriate. Working with the Income Team Leader and Income Officers, be responsible for the delivery of a comprehensive high quality, efficient and compliant former tenant arrears and other sundry debt accounts ensuring debts are proactively managed resulting in income maximisation and debt reduction. Work collaboratively across CAHA, co-ordinating and cross working to achieve efficiency and supporting other departments as appropriate. Working in partnership with other agencies as appropriate, resolving complaints and other concerns, including safeguarding issues, as raised by staff, residents and/or their relatives and partner agencies. For full job description please view the attached recruitment pack. What we are looking for. Proven successful outcomes working in a similar role within Social Housing, Local Authority, Housing Association or private debt collection agency. A good understanding of social housing regulation, housing law and various form of tenure, welfare benefits and welfare reforms Demonstrable understanding of rent arrears control including filing particulars of claim, representation at court and carrying out evictions An ability to provide robust management of debts and rent accounts, whilst balancing the focus of tenancy sustainment An ability to provide excellent customer care and working closely with tenants to improve the customer experience Experience of working with vulnerable people and hard to reach groups Benefits 25 days holiday plus bank holidays (pro rata) Health care cashback scheme Employee assistance programme including free counselling and legal advice A supportive and friendly working environment Generous pension scheme How to Apply If you are a proactive and organised individual with a keen eye for detail and a passion for financial accuracy, we would love to hear from you. Deadline for applications is Tuesday 1st October 2026, however we are looking to interview week commencing on 21st and 28th September 2026 . TPBN1_UKTJ

Intensive Housing Management Officer When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Job Title: Intensive Housing Management Officer Location: Romford. This service does not have step free access Salary: £28,800 Shift Pattern: Full-Time/Permanent contract, 37.5 hours per week Monday to Friday 09:00 - 17:00. You may be required to work outside these hours depending on service needs. About the Role We're looking for a Intensive Housing Management Officer to join our team on a fixed term basis to successfully rehabilitate and reintegrate our male residents back into the community. In this role, you will be responsible for maintaining social contact and company to enhance quality of life, enhance personal safety, health and security, sustainment of tenancy, and improving financial independence and economic wellbeing to support our residents back into the community. Our Complex Needs Accommodationprovides supported accommodation, bespoke person-centred care and support as well as intensive housing management services in the community for adults with specific accommodation and well-being support needs. You will play a vital role in building safe, inclusive, and thriving communities for our residents. This dynamic position focuses on delivering high-quality housing management support, ensuring our properties are maintained to excellent standards and tenancies are successfully sustained. With a commitment to professionalism, teamwork, and customer service, you will address tenancy matters proactively, providing responsive support and fostering a positive environment where residents feel secure and valued. Key Responsibilities Include: Assist the management team in managing rent/charge collections, arrears, voids, and issuing warnings as necessary. Carry out regular occupancy checks. Ensure all repairs and maintenance issues are correctly reported and managed through to completion. Enhancing personal safety, health, and security through meaningful social interactions. Assist the management team in managing rent/charge collections, arrears, voids, and issuing warnings as necessary. Supporting residents to sustain their tenancies and achieve financial independence. Work with the wider team to support residents with their long term needs. Promoting economic wellbeing and helping residents reintegrate into the community. Complete safeguarding and other referrals where required. Other duties may include but is not limited to; maintain clean and tidy environments, removing rubbish, reporting repairs, ordering supplies, and other general duties. About You This role is ideal for someone who enjoys building strong relationships, approaches challenges with compassion and a non-judgmental attitude, and is motivated by finding practical solutions to support residents in achieving their goals. Were looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to peoples lives! You will be a team player, driven to provide high quality care and support to others, an effective communicator who is able to build rapport with others from various backgrounds. You will be compassionate, supportive, and empowering to others, whilst able to form effective, positive and motivational relationships. What are looking for: Previous experience in coordinating/delivering activities and interventions with people from different backgrounds Experience of working with people of complex backgrounds and/or a good understanding of the sector Knowledge of risk management and risk assessment Knowledge of license conditions and public protection Knowledge of tenancy management, able to share knowledge with others in the team and residents Understanding of the housing and social needs of people with multiple and complex needs The ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs. Excellent interpersonal skills, both written and oral. Ability to form and build effective relationships and rapport with others Ability to influence and negotiate positive outcomes with others; Proactive in making decisions Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria. What we Offer 25 days (Full time equivalent) annual leave, increasing with the length of service Employer Pension Contribution Eligibility to register with Blue Light Discount Card Access to discounted tickets for music events, shows, sports and more Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work Training and Development, including access to courses, upskilling, and progression plans Employee Assistance Programme, including counselling Life Assurance Scheme Cycle-to-work scheme Annual Staff Awards EDI Ambassador programme About Social Interest Group (SIG) SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group . Additional Information Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages. Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website . TPBN1_UKTJ

Seeking an Income Officer for a Landlord and Customer Service team to manage rent and service charge accounts, liaise with benefit agencies, and support legal processes for arrears.

Resident Support Manager Pay rate: £22 per hour PAYE Temporary until January 2027 Location: North London Region Hybrid working: Officer, face to face and home working Areas Covered: Slough, Essex, Reading, Maidenhead, Hounslow, Hertsmere, Ealing, Buckinghamshire, Brent & Bracknell ForestThe Role We are looking for an experienced Resident Support Manager to support residents facing financial, housing, wellbeing and tenancy-related challenges. Working across home, office and community settings, you will manage a caseload of residents, providing face-to-face support, advice and advocacy to help them overcome barriers and sustain their tenancy. Key Responsibilities Complete support assessments and create action plans. Provide advice on benefits, budgeting, grants and income maximisation. Support residents at risk of rent arrears or tenancy issues. Advocate on behalf of residents with external agencies. Assist residents with employment, wellbeing and fuel poverty concerns. Work closely with housing teams and external partners to coordinate support. Maintain accurate case records and manage a varied caseload.About You Experience supporting vulnerable residents or customers. Knowledge of welfare benefits, housing or tenancy support. Strong communication, relationship-building and problem-solving skills. Ability to manage complex cases and work independently. Experience working with multiple agencies and support services.Additional Information Enhanced DBS required. Regular travel across the region is essential. Hybrid role combining home working, office working and face-to-face resident support. Occasional out-of-hours work may be required.To apply for the Resident Support Manager position, please submit your CV for review

Greetings of the day. Dear job seeker, please apply to below vacancy if it interests you- We're looking for Rent Officer Sector: Housing Location: N1 The Role at a Glance Job Overview: Job Role: Rent Officer Location: London N1 Duration: Initially 6 months (2 days, Monday and Wednesday (dependent on business need) in the office and 3 from home) Hours: Monday to Friday 9am to 5pm (35 hours per week). Payrate: £24.55 PAYE - £32.46 Umbrella Start date: ASAP Responsibilities: Ensure remains compliant with the regulators economic rent standard through robust and rigorous application of regulatory and statutory rent levels and annual rent reviews. Ensure all relevant elements of the role are delivered in line with Rent and lettings policies. Administer the setting up of rent accounts and enable residents to pay rent from the outset of their tenancy through the creation of bar-codes. Implementation of the annual rent review, rent budget and rent statement process through giving administrative support. Provide support on improvement projects which relate to the automation or improvement of systems or processes in relation to rents. Carry out cyclical data validation checks advising on coding errors and procedural risks. Manage regulatory and non-regulatory rent setting exceptions and exemptions according to relevant policies and contracts Qualification: Ideally would have come from a Rents housing role previously (knowledge of housing regulations etc) MUST have advanced experience with excel i.e. formulas etc. Experience and knowledge of the affordable housing sector and the regulatory environment in which it operates including rent standard and applicable legislative principles. Excellent analytical skills with proven experience of working with complex data. Proficient numerical skills with proven experience of working with large volumes of data, from multiple sources and testing for accuracy. Excellent written and verbal communication and presentation skills; experience of preparing and delivering reports to Director level. Excellent IT skills including Microsoft Office Word, Excel, PowerPoint, Outlook and Visio. Ability to utilise, interpret and report on monitoring tools to verify the accuracy compliance with legal and regulatory requirements. Understand and support in the implementation/ maintenance of legal and regulatory rules around rent setting. Effective IT skills including basic/ intermediate MS Office skills. Job Scope & Career Path This is a temporary to permanent position for the right candidate and will progress as the job and development moves forward. Please click apply to register your interest or call our RGSetsquare London office/ (phone number removed). Eden Brown is acting as an Employment Business in relation to this vacancy

Client Local Authority in Havering Job Title Housing Solutions Officer Pay Rate £22.41 an hour PAYE/ £29.25 UMB Hours 36 Hours a week(Mon-Fri) Duration Initial 3 Month Contract Location Hybrid 2-3 days in the office; Dockside,Newham E16 Description Private rented solutions and rent deposit scheme Homelessness prevention, relief and main duty assessments and s184 decisions KEY DUTIES: • To deliver a comprehensive homelessness assessment, prevention and relief service in accordance with Part VII of the Housing Act 1996, the Homelessness Act 2002, Homelessness Reduction Act 2017 and associated legislation, statutory Codes of Guidance and relevant case laws., • To provide expert housing advice and statutory homelessness functions in accordance with Part VII of the Housing Act 1996, the Homelessness Act 2002, the Homelessness Reduction Act 2017 and associated legislation, Codes of Guidance and case law., • To manage a caseload of homelessness applications from initial approach through to statutory decision, ensuring that all duties are discharged lawfully, consistently and in a customer-focused manner., • To managing cases approaching cessation of homelessness duties, securing suitable private rented accommodation, sustaining existing tenancies and preventing homelessness through effective intervention, negotiation and partnership working., • To act as a key interface between tenants, landlords, letting agents, housing providers and Council services, promoting successful tenancy outcomes and preventing homelessness through early intervention, mediation and support. EXPERIENCE/KNOWLEDGE: • Experience managing homelessness, housing options, or other frontline housing caseloads. Good knowledge of homelessness legislation, particularly duties under Sections 188 and 193 of the Housing Act 1996, Parts 6 and 7 and the Homelessness Reduction Act 2017 as well as the Renters Right Act 2025. Experience making statutory housing decisions and preparing written notifications or case records. * Strong understanding of housing options, welfare benefits, tenancy law, and landlord and tenant responsibilities. o Housing Act 1996 Parts VI and VII. o Homelessness Reduction Act 2017. o Homelessness Code of Guidance. o Landlord and tenant legislation. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

ROLE OVERVIEW We are currently supporting a Hertfordshire local authority with the appointment of a Private Rented Sector (PRS) Officer to help prevent and relieve homelessness by increasing access to good-quality private rented accommodation, supporting tenants and landlords, and maximising the supply of PRS housing available to households in housing need. This role sits within the Council's Housing Options service and works closely with colleagues across homelessness prevention, housing benefits and tenancy sustainment teams to deliver positive outcomes for residents while building strong, lasting relationships with private landlords and letting agents across the district. THE ROLE • Proactively develop and maintain positive working relationships with private landlords and letting agents to increase the supply of good-quality private rented homes available to the Council., • Source suitable, affordable private rented accommodation to prevent homelessness and discharge the Council's statutory homelessness duties under the Housing Act 1996 and Homelessness Reduction Act 2017., • Deliver a tenancy sustainment service to private sector tenants and landlords at risk of homelessness, including those assisted through Rent in Advance and Deposit Guarantee schemes., • Provide advice, mediation and support to tenants and landlords regarding rent arrears and welfare benefit changes, including Universal Credit, to prevent unnecessary evictions., • Negotiate rents and tenancy terms with landlords and agents, securing accommodation at Local Housing Allowance (LHA) rate or as close to it as possible., • Investigate and resolve claims against Deposit Guarantee schemes, including property inspections where required., • Advise on the validity of notices served on tenants and take a proactive role in resolving the underlying causes of eviction risk., • Liaise with the Council's Housing Benefit team and other internal services to resolve issues affecting tenancy sustainment., • Work with vulnerable households, identifying and responding appropriately to safeguarding, support and equalities needs., • Support initiatives and incentive schemes designed to attract new landlords and increase the supply and standard of private rented accommodation in the district., • Maintain accurate case records and contribute to performance reporting on PRS supply, tenancy sustainment and homelessness prevention outcomes. KEY REQUIREMENTS • Experience working within housing, homelessness or private rented sector services, ideally within a local authority setting., • Strong working knowledge of the Housing Act 1996 and Homelessness Reduction Act 2017, and their application to PRS access and homelessness prevention., • Experience negotiating with landlords and letting agents, with a proven ability to secure and sustain private rented tenancies., • Understanding of welfare benefits, including Universal Credit and Local Housing Allowance, and their impact on tenancy sustainment., • Experience providing mediation and advice to tenants and landlords to prevent homelessness and resolve disputes., • Confident supporting vulnerable households, with an awareness of safeguarding responsibilities and equalities considerations., • Strong relationship-building, negotiation and communication skills., • Excellent case management, organisational and record-keeping skills, with the ability to manage a busy and varied caseload., • Experience of housing management systems and general IT proficiency, including MS Office. ADDITIONAL INFORMATION Experience of PRS access or referral platforms (such as Home Connections) is desirable but not essential. This role may require occasional travel within the district for landlord meetings and property visits

Housing & Support Officer Wallington (SM6) Support Part time Housing & Support Officer - Sutton & Epsom Make a real difference to vulnerable people's lives every single day. Help Transform clients build independence and daily living skills whilst developing your career in a truly fulfilling role. No previous experience needed - full training provided. What you'll be doing You'll work as part of a supportive team, empowering clients to resolve problems and reach positive outcomes. You'll help clients meet their personalised support plans and access local community services. Your housing management duties will include rent collection, risk assessments, tenancy management, reporting maintenance issues, and health and safety checks. Every day is different in this varied and fulfilling role. Salary: £18,162 per annum (£28,000 FTE) Location: Sutton & Epsom Team based in Wallington Hours: 24 hrs per week About you We're looking for someone who has: Ability to develop non-judgmental professional relationships with clients Basic numeracy and written communication skills in Maths and English GCSE/level 4 or above or equivalent The ability to communicate well with clients, peers and other agencies The ability to work effectively as part of a team The ability to manage their own time, delivering outcomes, meeting deadlines and undertaking training The ability to gain an understanding of safeguarding issues and a commitment to protect all adults and children using or visiting Transform's services Computer literacy (Excel, Word, Outlook and the Internet) Tick most of the boxes but not all? The best candidate rarely does. So, if you are excited by the role and can do most of what we are looking for, go ahead and apply; you could be exactly who we need. About Transform Housing & Support We believe that everyone should be able to live independent and fulfilling lives. We provide housing and support for many socially excluded and vulnerable people across Surrey, in parts of Berkshire, West Sussex and the London Borough of Sutton. We're a place where people make a difference to clients' lives, feel valued and are supported. We have a strong sense of social responsibility and our values – respect, empowerment, responsibility and excellence – guide everything we do. Why work at Transform Transform is a place where all colleagues are valued. We want to make sure colleagues have the flexibility they need to balance their personal lives and do well at work. We focus on outcomes and are open to different ways of working including flexible hours where possible depending on the needs of the service and department. Our benefits are great and include 18 days annual leave per annum, plus bank holiday An additional 1 day (pro rata) wellbeing day per annum The opportunity to buy or sell up to five days annual leave per holiday year Access to our benefits platform for a wide range of discounts on everyday spends Life assurance cover Training and development opportunities Employee assistance programme Interest-free staff loans Cycle to Work Scheme Other things you need to know At Transform we celebrate diversity and know that it is critical for our success. We work hard to make sure we're inclusive, so we want to hear from anyone who is great at what they do and who shares our values. If you need any adjustments during the application or selection process so you can do your best, just let us know. We will be happy to help. It is essential that you have a full valid driving licence and use of your own car for business purposes. Successful candidates will be required to complete an Enhanced DBS check. We review CVs as we receive them and interview as soon as we have applications that look like a good match, so apply as soon as you can to avoid missing out. Ready to transform lives whilst building your own rewarding career? Apply now and start making a difference. REF-(Apply online only)

Estate Manager Richmond TW1 3AB Public Sector - Local Authority Full time - Mon-Fri, 36 hours per week Temporary role - 3 months with likely extension £21.70 per hour PAYE / £28.29 per hour UmbrellaTo manage approximately 750 properties and deal with a wide range of tenancy and leasehold issues. Specific Duties: 1.Responsible to the Area Housing Manager through the Senior Estate Manager for the day-to-day management and routine repair of a group of dwellings within the Area. 2. Provides the main point of contact with tenants and leaseholders by receiving and acting upon tenants and leaseholders' complaints and enquires. Carries out inspections of individual properties as well as internal and external communal areas of blocks and estates, making recommendations for improvements as necessary. 3. Responsible for prioritising own workload, dealing with enquiries and requests on management and repair matters in accordance with established policies and procedures. As the first and primary point of contact, is required to be highly conversant and comply with relevant legislation and case law, imparting the information to tenants, residents and leaseholders as required. 4. Investigates and recommends management transfers, discretionary tenancies, succession requests and prepares reports for Area Housing Manager/ Deputy Area Housing Manager where appropriate. Liaises with internal and external agencies in respect of vulnerable residents with mental or physical health issues or social difficulties. Attends and presents at case conferences such as Community Multi Agency Risk Assessment Panel or Team Around the Child regarding high risk or complex cases. 5. Issues repair orders in accordance with Council procedures; carries out post- inspections and the checking of invoices. Processes variation orders and resolves disputes regarding invoices. Responsible for ensuring appropriate security measures are taken for all vacant properties in their patch. 6. Assesses whether permission should be given to tenants and leaseholders to carry out alterations/improvements in accordance with Council policy and detailed procedures/ stringent time limits. Investigates unauthorised alterations and takes appropriate enforcement action to remedy breaches of tenancy/lease terms. Investigates breaches by Leaseholders of HMO Regulations. 7. Responsible for full and appropriate investigation of routine and non-routine complex cases of antisocial behaviour, including all reports of hate crime; ensures all cases are progressed in accordance with policy and procedure. Keeps the NPS anti-social behaviour database fully updated. Initiates mediation where possible and takes enforcement action for breach of lease/tenancy agreements where appropriate. 8. Responsible for investigating, and taking appropriate action on complaints from residents, elected Members of Parliament and ward Councillors. 9. Responsible for processing Flexible Fixed Term Tenancies Reviews in accordance with policy and detailed procedure, adhering to stringent time limits. Ensures that timely responses are provided to leasehold Pre-Assignment Queries and Right to Buy tenancy and occupancy checks to ensure compliance with the statutory time frame and prevent compensatory payments by the Council. 10. Assists the Resident Participation Officer in maintaining positive liaison with existing tenant, resident/ leaseholder associations/ forum meetings as directed by the Area Housing Manager. Assists where appropriate in the formation of new associations and attends relevant evening meetings/ weekend social events. 11. Attends Court routinely on housing management cases, gas safety injunction cases, unauthorised occupants, and squatters; also arranges and attends subsequent evictions. Attends evictions for rent arrears and unauthorised occupation and executes gas safety injunction orders. 12. Calculates charges for major works and consults with leaseholders in accordance with relevant legislation including the preparation of consultation letters, subsequent negotiations with leaseholders and liaison with other sections of the department and other Council departments. Similarly advises leaseholders on matters relating to routine service charges/major works: answers service charge enquiries within timescales laid down in the Leaseholder's Charter. 13. Responsible for undertaking fire safety checks, particularly of leasehold property front entrance doors to ensure compliance with fire regulations and specific lease terms. Makes sure buildings are compliant with fire safety regulations by ensuring that communal areas are clear. Initiates and progresses enforcement action for breach of lease if warranted. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

DBS Level: Standard Hybrid / Oxford Full Clean UK driving license & own transport essential About A2Dominion We are a UK housing association committed to a new vision – providing homes people love to live in. With over 38,000 homes in management across London and southern England, we provide a wide range of homes for social, affordable, and private rent, specialist services, as well as homes for sale and shared ownership. Role Overview Are you ready to make a real impact in the heart of vibrant communities? As a Neighbourhood Manager at A2Dominion, no two days will ever be the same. You'll be the face of the organisation, helping to shape thriving communities by providing the support, care and attention our residents need. You will deliver an excellent, customer-led neighbourhood management service across a portfolio of residential and mixed-tenure buildings, ensuring landlord obligations are met in line with regulatory requirements. Through high-quality tenancy and building management, you'll build strong relationships with residents and provide outstanding customer service. Key Responsibilities: Conduct regular estate, scheme and property inspections to maintain high standards of safety, cleanliness and appearance, ensuring accurate records are maintained and appropriate actions are taken to address any issues identified. Ensure buildings and building systems are maintained in accordance with Statutory obligations and Fire Safety requirements Work in partnership with internal departments and external contractors on maintenance activities that will ensure building safety is not compromised Actively engage with residents regarding upkeep and maintenance of building safety measures in the property. Encourage, support and, where appropriate enforce residents and members of their home towards good housekeeping and fire safety practices Work collaboratively to develop, implement, and update the building resident engagement strategy in compliance with regulation. The role of Neighbourhood Officer has overall responsibility for a portfolio of general needs and mixed tenure buildings where they are the Estate Lead.More about you: Full Clean UK driving license and own transport Educated to GCSE level or equivalent in Maths and English (Grades A*- C) Minimum of 1 year experience or a commitment to train on building construction and safety issues, particularly fire safety 1 year related experience or commitment to train on managing building Experience of managing ASB cases in line with regulatory standards Proven experience of problem solving for residents and understanding their needs, including vulnerable people and community groups or in other related areas experience of delivering service to diverse customers IT skills including excel and ability to collate and analyse data and present them in reports Excellent communication skills with the ability to communicate at all levels, including translating complex process and requirements to our vulnerable customersDesirable Professional membership/qualification (CIH or CMI) Experience of housing law and housing management issues, welfare benefits and financial inclusion 1 year experience in Safeguarding and Wellbeing of people, advising, coaching, and influencing safeguarding at all levels including compliance with legislation, regulation, and best practicesPlease refer to the attached Job Description for full details of the role, including key responsibilities and requirements. Why A2Dominion? As an employee of A2Dominion, we want you to feel rewarded and have a choice of flexible benefits, salary exchange benefits, and rewards and discounts that work for you, wherever you are in your life. We offer a wide range of staff benefits. For this role, these include: 25 days’ holiday (Plus Bank Holidays) Up to 8% contributory pension * In addition, all permanent and fixed-term employees receive a generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family. Diversity & Inclusion We’re proud to be a Disability Confident Employer and welcome applications from people of all backgrounds. Our recruitment process is inclusive and accessible, and we guarantee an interview to disabled applicants who meet the minimum criteria. Reasonable adjustments are available throughout the process - just contact our Resourcing Team at (url removed) We know some people hesitate to apply if they don’t meet every requirement. If that’s you, we encourage you to apply if your skills and experience align – please get in touch with us to talk it through. At A2Dominion, we value diversity, embrace flexibility, and are a family-friendly employer. Everyone belongs here. Join us and help make a lasting difference in the lives of our customers. This vacancy is being managed by Hollie Shepherd. We reserve the right to close this role upon appointment of a successful candidate

Marks Consulting Partners are currently looking for an Income Officer to work with one of our Housing Association clients. What the Job Will Be Doing • Managing a patch of approximately 850 General Needs, Leasehold and Shared Ownership accounts., • Proactively managing rent arrears in line with the organisation's income recovery procedures and court protocols., • Taking ownership of arrears cases, progressing them through each stage of the recovery process, including legal action where appropriate., • Supporting residents to sustain their tenancies through early intervention and effective income recovery., • Assisting residents with Discretionary Housing Payment (DHP) applications and referring them to specialist advice services where appropriate., • Referring vulnerable residents to the internal Outreach Team to ensure they receive the right support., • Completing income and expenditure assessments and agreeing realistic repayment arrangements., • Building positive relationships with residents while delivering a firm but fair approach to income collection., • Working closely with Housing Management, Finance and external partner agencies to achieve positive outcomes., • Maintaining accurate case records and updating housing management systems., • Delivering excellent customer service while meeting income collection targets and performance standards. What You Will Need • Previous experience working as an Income Officer within a Housing Association or Local Authority., • Experience managing arrears across General Needs, Leasehold and Shared Ownership portfolios., • Strong knowledge of rent arrears recovery, tenancy sustainment and legal recovery processes., • Experience completing income and expenditure assessments and negotiating affordable repayment plans., • Knowledge of welfare benefits, including Universal Credit and Discretionary Housing Payments (DHPs)., • Excellent communication, negotiation and customer service skills., • Ability to work independently and manage a busy caseload with minimal supervision., • Strong problem-solving skills and a collaborative approach to working with colleagues and partner agencies., • Experience using housing management systems, with knowledge of Rubix being advantageous

A Housing Association is currently looking for a Rents Officer on a temporary basis for about 6 months Key responsibilities are as follows Supports the operation business to ensure that accurate rent levels are provided, and accounts and payment methods set up to ensure a smooth and compliant onboarding of new residents Support the Rents Compliance Team to ensure we follow a clear and transparent rent setting process for our customers and deliver on our regulatory, statutory and locally agreed requirements as applicable Ensure the company remains compliant with the regulators economic rent standard through robust and rigorous application of regulatory and statutory rent levels and annual rent reviews. Ensure all relevant elements of the role are delivered in line with company Rent and lettings policies. Administer the setting up of rent accounts and enable residents to pay rent from the outset of their tenancy through the creation of bar-codes. Implementation of the annual rent review, rent budget and rent statement process through giving administrative support. Provide support on improvement projects which relate to the automation or improvement of systems or processes in relation to rents Carry out cyclical data validation checks advising on coding errors and procedural risks. Manage regulatory and non-regulatory rent setting exceptions and exemptions according to relevant policies and contracts. PAYE £24.55 Umbrella £32.56 This is a hybrid role, 2 days in office, 3 from home Essential requirements Experience and knowledge of the affordable housing sector and the regulatory environment in which it operates including rent standard and applicable legislative principles. Excellent analytical skills with proven experience of working with complex data. Proficient numerical skills with proven experience of working with large volumes of data, from multiple sources and testing for accuracy. Excellent written and verbal communication and presentation skills; experience of preparing and delivering reports to Director level Must be advanced level on Excel Must be immediately available or on short notice

Support Officer Pay: £15.55 per hour PAYE Job Type: Full Time, Temporary (until December 2026) Location: Stanhope House, Dartford, Kent Area: Dartford, Gravesend & North Kent Enhanced DBS needed (Children's and Adults Barred List) About the Role We are looking for a Support Officer to support individuals who have fled domestic abuse and are living in safe accommodation. This role combines housing management and resident support, helping people maintain their tenancy, access services, and move towards independent living. Key Responsibilities Provide one-to-one support and create personalised support plans. Complete needs and risk assessments and maintain accurate case records. Support residents with housing, benefits, budgeting, and accessing external services. Carry out tenancy sign-ups and explain tenancy responsibilities. Assist with rent collection and help residents manage arrears. Promote resident safety, wellbeing, and independence. Work closely with local agencies and community services. Help manage accommodation on behalf of the landlord, ensuring compliance and health & safety standards are met.Skills & Experience Essential Experience within supported housing, homelessness, housing management, or support services. Understanding of housing, homelessness, and welfare benefits. Experience supporting vulnerable individuals. Strong communication and customer service skills. Ability to manage caseloads, maintain records, and work independently. Basic IT skills, including Microsoft Office.Desirable Housing or Social Care qualification. Experience supporting survivors of domestic abuse. Ability to travel across the North Kent area when required.To apply for the Support Worker position, please submit your CV detailing your relevant experience

DBS Level: Enhanced About A2Dominion We are a UK housing association committed to a new vision – providing homes people love to live in. With over 38,000 homes in management across London and southern England, we provide a wide range of homes for social, affordable, and private rent, specialist services, as well as homes for sale and shared ownership. Role Overview As a General Assistant at Viscount Court, you will be responsible for carrying out cleaning and laundry duties in accordance with the relevant service specifications. You will deliver excellent customer service to tenants, keeping them informed of progress, completed tasks, and any issues encountered in a timely and professional manner, while providing regular feedback to the Scheme Manager. Key Responsibilities: Carry out cleaning of communal areas as detailed in the Scheme Cleaning Specification. Maintain all work locations in a clean and safe order Report to the Scheme Support Officer any damage or repairs noted/identified during the course of your work. Always Observe and adhere to Health and Safety requirements (including COSH regulations). Attend staff meetings, training, supervisions and appraisals as required. Laundry: Collect, receive and organise washing cycles for residents’ and other scheme laundry in accordance with washing instructions and as directed by the Scheme Support Officer Clean all machines and maintain the laundry in a clean and tidy state.More about you: Previous experience in domestic, office, or industrial cleaning is desirable An understanding of basic cleaning practices, equipment and products including COSHH regulations An understanding of Health and Safety Regulations and procedures Ability to work unsupervised, to organise, prioritise and use own initiative and ability to plan and prepare workload during planned absences Experience of working with older or vulnerable people with a variety of needs is desirable A self-starter with a proactive and enthusiastic attitude Basic IT literacy in order to manage stock lists electronically and access online trainingPlease refer to the attached Job Description for full details of the role, including key responsibilities and requirements. Why A2Dominion? As an employee of A2Dominion, we want you to feel rewarded and have a choice of flexible benefits, salary exchange benefits, and rewards and discounts that work for you, wherever you are in your life. We offer a wide range of staff benefits. For this role, these include: 25 days’ holiday pro rata (Plus Bank Holidays) Up to 8% contributory pension * In addition, all permanent and fixed-term employees receive a generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family. Diversity & Inclusion We’re proud to be a Disability Confident Employer and welcome applications from people of all backgrounds. Our recruitment process is inclusive and accessible, and we guarantee an interview to disabled applicants who meet the minimum criteria. Reasonable adjustments are available throughout the process - just contact our Resourcing Team at (url removed) We know some people hesitate to apply if they don’t meet every requirement. If that’s you, we encourage you to apply if your skills and experience align – please get in touch with us to talk it through. At A2Dominion, we value diversity, embrace flexibility, and are a family-friendly employer. Everyone belongs here. Join us and help make a lasting difference in the lives of our customers. This vacancy is being managed by Hollie Shepherd. We reserve the right to close this role upon appointment of a successful candidate

A Housing Association is currently looking for a Senior Housing Officer on a temporary basis for about three months Key responsibilities as follows Responsible and accountable to residents for providing an excellent, empathetic and personal housing management service This includes regular communication and meetings with each resident at home, and being responsible for ensuring that any issues they have raised are resolved appropriately Achieve this by working creatively on your own as well as part of a wider team, including but not exclusively, the customer service centre and the Asset’s team You will be connected to tenants - in their communities ensuring residents are offered the right support to maintain their tenancies, be happy in their homes and get on with their lives. Always keep your promise to tenants by getting back to them within agreed timescales and tasks. Ensure we keep residents safe by following safeguarding procedures and working closely with external statutory authorities. Responsible for ensuring tenancies are managed effectively, tackling unacceptable behaviour in an open and constructive manner. Work alongside residents to ensure we offer the right support to sustain tenancies. Manage void properties to be ready to let to our "void standard" as quickly as possible including specifying work orders on standard voids. Always follow the lettings procedure ensuring an effective audit trail. Identify support needs and effective partners to support tenants as the start of their tenancy. Repairs Manage landlord repair requests through Workwise ensuring work is completed to the residents’ satisfaction. Responsible for authorising work orders to budget. Work with Asset Management colleagues to resolve complex repairs in a timely manner. Income Collection and debt management Complete all actions required in Workwise weekly to ensure effective rent and service charge collection and debt management. Account for services accurately to ensure service charges are transparent and fair to residents Set service charges with support from the central service team Visiting Arrange to meet residents in their home to understand their needs and desires for the future. Identify any repairs needed in the property and order these as well as record This role is 100% based in the office and out on site This roles pays £23.07 PAYE umbrella rate £30.50 Essential Must have a consistent work history as a Senior Housing Officer within Social Housing Excellent communicator Must be immediately available or on short notice

A reputable London housing provider is seeking an experienced Temporary Accommodation Officer to join its Housing Solutions team on a long-term temporary basis. This is an excellent opportunity for an experienced housing professional to manage a portfolio of temporary accommodation properties and homeless households, covering tenancy management, rent arrears, voids, repairs, property inspections, landlord liaison and resident support. Rate: £24.00–£24.43 PAYE / approx. £30.00 Umbrella Contract: Temporary / Interim Duration: Long-term opportunity Department: Housing Solutions / Economy Directorate Working Pattern: Hybrid / x3 days Site-based The successful candidate will work closely with internal Housing Solutions teams, external landlords, accommodation providers and partner agencies to ensure temporary accommodation is effectively managed and statutory homelessness duties are delivered. Key Responsibilities Manage a portfolio of Temporary Accommodation (TA) properties and households, including voids, lettings, tenancy management, repairs and rent arrears. Arrange the admission of homeless households into temporary accommodation and ensure residents understand their rights and responsibilities. Monitor occupancy, minimise void periods and support the effective collection of rent and reduction of arrears. Undertake regular property and resident visits, ensuring accommodation meets required health, safety and fitness standards. Liaise with landlords, accommodation providers, contractors and external partners regarding property management, repairs and compliance. Manage PLAs, HALs and other accommodation suppliers, including invoice processing and contractual compliance. Investigate and respond to complaints, neighbour disputes, tenancy issues and member enquiries, taking appropriate remedial action. Manage tenancy/licence breaches, including Notices to Quit, termination recommendations, legal proceedings and court attendance where required. Support residents with housing options, welfare benefits, employment and training opportunities, making referrals to appropriate external agencies. Coordinate the discharge of households from temporary accommodation, including the management, storage or disposal of abandoned belongings. Maintain accurate housing, financial and case management records and produce performance information, KPIs and financial returns. Use Excel and Power BI to monitor data, expenditure, performance and temporary accommodation spend. Maintain inventories and ensure appropriate provision of furnishings, appliances, bedding and other essential equipment. Monitor Council Tax and other property-related enquiries and work with relevant services to maximise occupancy. Ensure compliance with relevant housing and homelessness legislation, statutory guidance, health & safety requirements and council policies. Build effective working relationships with Housing Solutions teams, landlords, residents, elected members and external agencies.We are looking for candidates with strong experience in Temporary Accommodation, Homelessness, Housing Management or Property Management. You will have experience working with vulnerable households and be confident managing a varied caseload involving tenancy issues, rent arrears, property management, repairs and resident complaints. The ideal candidate will have: Proven experience within Temporary Accommodation, Homelessness or Housing Management. Good knowledge of relevant housing and homelessness legislation and statutory guidance. Experience managing tenancies/licences, rent arrears, voids and property-related issues. Experience working with vulnerable or homeless households. Strong customer service and resident-facing skills. Experience managing complaints, disputes and complex customer issues. Knowledge of property inspections, health & safety and accommodation standards. Excellent organisational, case management and record-keeping skills. Strong written and verbal communication skills. Experience working to KPIs and performance targets. Advanced Microsoft Excel skills; Power BI experience is highly desirable. Ability to work independently across multiple sites and manage a busy workload. A professional, proactive and solutions-focused approach.Why Apply? This is a strong opportunity for an experienced Temporary Accommodation Officer, Housing Officer, Homelessness Officer or Housing Management professional to secure a long-term interim role within an established London housing organisation. You will gain exposure to a broad range of Temporary Accommodation, homelessness, tenancy management, property management, landlord liaison, financial management and resident support responsibilities. APPLY NOW for the Temporary Accommodation Officer role

Contract Cleaning Services | Build to Rent & Residential Sector Location: London & South East (Field Based) Salary: Competitive Basic + Uncapped Commission + Car Allowance Type: Full-Time, Permanent The Company Our client is a growing and ambitious contract cleaning specialist delivering high-quality cleaning and support services across the Build to Rent, residential, mixed-use, purpose built student accomodation and commercial property sectors. Due to continued growth, they are seeking an experienced and driven Business Development Manager to spearhead new business acquisition across London and the South of the UK from Birmingham down to the South East. This is an opportunity for a proven sales professional with direct experience selling contract cleaning services to property management companies, Build to Rent operators, residential developers, and managing agents. The Role Reporting to the Chief Growth Officer, you will take ownership of the full business development lifecycle, identifying opportunities, generating leads, managing stakeholder relationships, and securing new contract cleaning agreements. This is a true 360-degree sales role requiring an individual who is comfortable prospecting, networking, attending client meetings, managing tenders and bids, and negotiating contracts through to close. You will focus on building a sustainable pipeline of opportunities within the Build to Rent, residential, student accommodation and commercial property markets. Key Responsibilities Develop and execute a strategic business development plan for London and the South of the UK. Identify and target new opportunities within Build to Rent, residential, mixed-use developments, managing agents, property management companies, and FM providers. Generate and qualify leads through networking, cold outreach, referrals, industry events, and market intelligence. Build strong relationships with key decision-makers across the property and facilities management sectors. Conduct site surveys and client meetings to understand service requirements. Produce compelling proposals, presentations, and commercial solutions. Lead the end-to-end tender and bid process, including pricing, submissions, and contract negotiations. Manage opportunities through the complete sales cycle using CRM systems. Work closely with operational teams to ensure smooth mobilisation and service delivery following contract award. Deliver against agreed revenue, margin, and activity targets. Maintain a strong understanding of market trends, competitor activity, and sector developments. Candidate Requirements Essential Proven track record in a Business Development Manager, Sales Manager, or New Business role within the contract cleaning industry. Previous success selling contract cleaning services into Build to Rent, residential, property management, FM, or commercial real estate sectors. Demonstrable experience managing the full 360-degree sales process. Strong lead generation and prospecting capability. Experience preparing and submitting successful tenders, bids, and proposals. Evidence of consistently achieving or exceeding sales targets. Excellent presentation, negotiation, and relationship-building skills. Commercially astute with strong financial and pricing awareness. Full UK Driving Licence. What's on Offer? Competitive base salary. Uncapped commission structure. Car allowance. Clear progression opportunities within a growing business. Autonomy to shape business development strategy. Supportive and entrepreneurial leadership team. TE1

Tenancy & Neighbourhood Officer London | £22.85–£25.71 per hour, depending on experience | Temp to perm Permanent salary: £32,000–£36,000 plus excellent benefits Help people build a safer, more independent future through a home they can rely on. We’re recruiting for a small, specialist housing charity that provides affordable homes and helps residents overcome inequality, insecurity and disadvantage. Alongside its housing services, the charity supports women and children escaping domestic abuse, as well as women rebuilding their lives after exploitation or time in prison. As a Tenancy & Neighbourhood Officer, you’ll contribute directly to that work, helping residents feel safe, maintain their tenancies and move forward with confidence. Why join? You’ll join a welcoming, committed team in a smaller organisation where you can get to know your residents and see the difference your work makes. With a small patch and a varied housing management role, you’ll have the opportunity to build relationships, take ownership of cases and help prevent problems from becoming crises. This temp-to-perm opportunity offers the prospect of a longer-term role with a charity doing work you can feel proud of, with excellent benefits available on permanent appointment. The role You’ll manage an allocated portfolio of homes across London, delivering a personal, responsive service. Your responsibilities will include: Tenancy sign-ups, home visits and support to help residents sustain their tenancies. Managing rent arrears and income recovery, balancing early support with appropriate action. Investigating anti-social behaviour and tenancy breaches, keeping residents informed throughout. Identifying safeguarding concerns and working with support services and partner agencies. Carrying out estate inspections and following up repairs and environmental issues. Responding to enquiries and complaints, maintaining accurate records and helping improve services.Some residents will have experienced trauma or face difficult personal circumstances. Your ability to listen, build trust and exercise sound judgement will be every bit as important as your housing knowledge. About you You’ll bring experience of tenancy management, arrears, ASB or tenancy sustainment, together with confidence in handling sensitive situations and supporting vulnerable residents. You’ll need a sound understanding of housing management processes, safeguarding and the standards expected of social landlords. A relevant Level 3 housing qualification, or equivalent qualification or experience, is essential, alongside a willingness to complete any required housing qualification within 12 months. You’ll also be organised, approachable and comfortable travelling between homes across London. If you care about good housing and want to see the personal impact of your work, we’d love to hear from you. Apply with your latest CV

We are seeking a proactive and customer-focused Housing Officer to join a London-based housing co-operative. The successful candidate will be responsible for managing a designated patch of properties, delivering high-quality housing management services, and ensuring residents receive excellent support. The role involves tenancy management, estate inspections, income collection, resident engagement, and partnership working to maintain sustainable tenancies and thriving communities. Working closely with residents, contractors, local authorities, and partner agencies, you will ensure high standards of housing management and customer service are delivered across the co-operative. Key Responsibilities • Manage a designated patch of properties and act as the first point of contact for residents., • Conduct tenancy sign-ups, reviews, audits, and end-of-tenancy procedures., • Investigate tenancy breaches and take appropriate enforcement action where required., • Manage rent arrears cases, agree repayment plans, and support income recovery., • Investigate and resolve anti-social behaviour and neighbour disputes., • Work with support agencies to sustain tenancies and safeguard vulnerable residents., • Carry out estate inspections and report communal repairs or environmental issues., • Monitor property and estate standards to ensure a safe and pleasant living environment., • Promote resident engagement and support community initiatives., • Maintain accurate records and ensure compliance with relevant policies and legislation. Person Specification Essential: • Experience in a housing management, housing officer, or similar role., • Knowledge of tenancy management, rent arrears, and anti-social behaviour casework., • Strong communication, customer service, and problem-solving skills., • Ability to manage a varied caseload and prioritise competing demands., • Experience conducting home visits and working directly with residents., • Good IT skills and experience working with Northgate. Desirable: • Experience working within a housing co-operative, housing association, or social housing environment., • Knowledge of housing legislation and tenancy enforcement processes., • CIH qualification. This is an excellent opportunity for a housing professional who is passionate about delivering high-quality services and building positive relationships with residents in a community-focused housing co-operative

Housing Officer West London | Hybrid Working | 9-Month Contract Are you an experienced Housing Officer looking for a long-term contract where you can genuinely make an impact? We're recruiting on behalf of a respected London housing provider for a Housing Officer to manage a diverse patch and deliver a first-class housing management service. This is a fantastic opportunity to join a supportive team in a well-established organisation committed to providing high-quality homes and services to its residents. This is a true generalist Housing Officer position, giving you exposure to the full tenancy lifecycle, including tenancy management, anti-social behaviour, income collection, lettings, allocations, tenancy sustainment and resident engagement. The Role As a Housing Officer, you'll be responsible for managing your own housing patch and delivering excellent customer-focused services to residents. Key responsibilities include: Tenancy Management Anti-Social Behaviour (ASB) Case Management Rent Arrears & Income Recovery Lettings & Allocations Tenancy Audits & Home Visits Mutual Exchanges & Transfers Resident Engagement Safeguarding & Tenancy Sustainment Estate Inspections Multi-Agency Working Supporting Vulnerable ResidentsYou'll work closely with residents, local authorities and internal teams to ensure communities remain safe, sustainable and well managed. About You You'll have experience managing a housing patch and delivering excellent tenancy management services within a Housing Association or Local Authority. You'll be comfortable handling ASB, rent arrears, lettings and tenancy-related issues, while building strong relationships with residents and partner agencies. We're looking for someone who is organised, proactive and committed to delivering positive outcomes for both residents and communities. What's on Offer? £26 per hour 9-month contract Hybrid working arrangement from West London Supportive and collaborative team environment Opportunity to manage your own patch Immediate interviews availableIf you're an experienced Housing Officer looking for your next contract opportunity, we'd love to hear from you. Apply today with your CV for immediate consideration

We are currently looking for an experienced Housing Response Officer to join a busy Housing Repairs service. This Housing Response Officer role will act as the first point of contact for residents, contractors and internal teams, handling repairs enquiries, housing management queries and scheduling responsive repairs. The successful candidate will be responsible for diagnosing repairs, booking appointments, managing operatives' diaries and ensuring residents receive a high-quality repairs service. This Housing Response Officer position would suit someone with previous experience in a housing repairs, housing services or contact centre environment. The Role - Acting as the first point of contact for residents, contractors and internal teams. - Handling repairs enquiries, housing management queries and tenancy-related enquiries. - Diagnosing repairs using Keyfax or similar diagnostic systems. - Raising repairs and booking appointments for residents. - Managing operatives' and contractors' diaries to maximise productivity and service delivery. - Prioritising emergency, urgent and routine repairs. - Monitoring ongoing repairs and escalating issues where required. - Updating housing and repairs systems to maintain accurate records. - Supporting residents with enquiries relating to rent, service charges, leasehold, parking and environmental services. - Undertaking CRM, reception and back-office duties as required. - Running performance reports and supporting service delivery monitoring. - Liaising with operatives, supervisors and contractors to ensure repairs are completed within target timescales. Key Requirements - Previous experience working in a customer service, contact centre or housing repairs environment. - Experience handling high volumes of telephone, email and customer enquiries. - Experience scheduling repairs and managing appointments. - Experience using housing management or repairs systems. - Experience diagnosing repairs using Keyfax or similar systems would be advantageous. - Knowledge of responsive repairs and housing maintenance processes. - Strong organisational skills with the ability to manage competing priorities. - GCSE Maths and English or equivalent. - Willingness to work outside normal office hours, including occasional Saturdays. What You Need to Do Now If you are interested in this Housing Response Officer role and meet the criteria above, please click APPLY NOW and send us your CV. If you do not hear from us within 48 hours, unfortunately your application has not been successful on this occasion. Footnote If you feel that this Housing Response Officer job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Housing Response Officers, Repairs Schedulers, Repairs Coordinators and Housing Repairs roles across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from housing repairs professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us

Administration Support Worker Location: Sutton / Epsom offices Salary: £27,500 pa + benefits Hours: 37 hours, Monday – Friday Contract: Full time Join our mission to transform lives through housing and support This isn't your typical admin role. You'll use your skills to directly impact the lives of over 110 vulnerable clients, from people with mental health challenges to asylum seekers finding their feet in the UK. What You'll Be Doing You'll be the backbone of our housing and support team, ensuring everything runs smoothly for clients who need it most. Monitor client rent accounts and financial records Complete health and safety checks of our properties Manage petty cash and compile correspondence Support the team with day-to-day administration Help maintain our efficient and friendly service Essential Requirements It is essential you have a full, valid driving licence, and use of your own car for business purposes. Successful candidates will be required to complete an Enhanced DBS check. Why Work at Transform Transform is a place where all colleagues are valued. We want to make sure colleagues have the flexibility they need to balance their personal lives and do well at work. Our benefits include: 28 days annual leave per annum, plus bank holidays An additional 1 day per annum wellbeing day The opportunity to buy or sell up to five days annual leave per holiday year Access to our benefits platform for a wide range of discounts on everyday spends Life assurance cover Training and development opportunities Employee assistance programme Other Things You Need to Know At Transform we celebrate diversity and know that it is critical for our success. We work hard to make sure we're inclusive, so we want to hear from anyone who is great at what they do and who shares our values. If you need any adjustments during the application or selection process so you can do your best, just let us know. We will be happy to help. We review CVs as we receive them and interview as soon as we have applications that look like a good match, so apply as soon as you can to avoid missing out. Ready to make a real difference? Apply now and help us transform lives. You may have experience in the following: Administrator, Administration Assistant, Admin Assistant, Office Administrator, Housing Administrator, Housing Support Administrator, Housing Assistant, Property Administrator, Rent Administrator, Team Administrator, Business Support Officer, etc

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Reference: 8766About the roleSytner Jaguar Land Rover South West London is looking to recruit a Service Administrator to join their fantastic Aftersales Department.This role is a critical part of the running of a successful Service Department, you will support both the Service Manager and Service Ad

Per Annum Permanent South East London M&E Projects and Maintenance Posted 15 days ago Expires In 11 Days Job Description Service AdministratorLocation: South London / KentSalary: Up to 32,000 per annum, depending on experienceHours: Monday to Friday, 8:00am–5:30pm, plus altern

Experience maintaining People systems, portals, shared drives or internal content resources, ensuring information is accurate, current and well governed. Clear, professional and confident communication style, with the ability to tailor messages for different audiences.

Sales and Service Administrator Location: HarrodsContract: Permanent, Full TimeCHANEL is committed to delivering the ultimate luxury experience across all client touchpoints.From our Fashion boutiques with our Fashion Advisors, to online on CHANEL.COM or via our client care teams, we endeavour to pr

By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Prepare and deliver regular compliance reports for the Chief Compliance Officer, UK (CCO UK) and regional senior management, including materials for Europe, Middle Ea

The Opportunity Join Chelsea FC's Academy at Cobham and play a key role in delivering a first-class experience for players, parents, staff and visitors.

At BNY, our culture allows us to run our company better and enables employees’ growth and success.As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets.Every day, our teams harness cutting-edge AI and

Company DescriptionWe’re ASOS, the online retailer for fashion lovers all around the world.We exist to give our customers the confidence to be whoever they want to be, and that goes for our people too.At ASOS, you’re free to be your true self without judgement, and channel your creativity into a

We challenge the status quo to solve problems and find smarter solutionsBuild the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy liftingAbout the role:As Compliance Monitoring Officer, you'll join Lendable's Compliance team to help ensure the

You will be tasked with maintaining and improving the current environment as well as planning and executing deployments.

Key Interfaces: Head of Data Engineering & Data Engineering Team Information Security Officer Engineering Teams Infrastructure TeamsPerson SpecificationKnowledge/Experience/Skills:Strong Oracle and SQL Server administration and optimisation expertise Advanced performance tuning using inde

Linux Systems Administrator 60,000 + benefits and bonusQuant Capital is urgently looking for a Linux Systems Administrator to join our high profile client.Our client is a new growing Quant Hedge Fund in the Equities space.Technology is a key part of their business and they are a group of strongly sc

For further details please contact Faron Le Prevost on 01534 753009 or send your current CV with any other relevant information to faron.