Rent officer jobs in LondonCreate job alerts

Job Title: Housing Services Manager Contract Type: PermanentSalary: £58,093.34 per annum Working Hours: 35 Hours per weekWorking Pattern: Monday-Friday/HybridLocation: Arlington, LondonIf you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you’ll make as a Housing Services Manager The Riverside Group provides homes for over 140,000 people across the UK, from Scotland to Kent. Our Homes & Communities Directorate is responsible for letting homes, managing tenancies, and working with our communities to deliver lasting improvements to neighbourhoods. Our Housing Services Teams are our ‘feet on the street’ – they deliver our face-to-face interactions with customers, whether that is viewing a property, discussing rent arrears or dealing with a tenancy matter. You will lead this team to build trust with our customers and our communities, delivering a visible service which reflects local needs and aspirations, to drive up customer satisfaction within a specified geographical area.About youWe are looking for someone with: • Proven track record of managing a high-quality customer service function, preferably in the housing sector. • Experience of successfully leading, managing and motivating teams, including managing team performance. • Customer focused with excellent communication skills, both verbal and written, with the ability to work at all levels within the business.Why Riverside? At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.Working with us, you’ll enjoy: • Competitive pay & generous pension • 28 days holidays plus bank holidays • Flexible working options available • Investment in your learning, personal development and technology • A wide range of benefitsDiversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to avoid disappointment. Role Profile • Champion the customer, leading by example to create a strong customer-centric culture, ensuring colleague behaviour reflects our values, and that local service delivery remains responsive to the diverse needs and experiences of customers. • Lead, motivate and engage with the Housing Services Team, to ensure the delivery of a high-quality service, developing and implementing operational objectives to support the strategic objectives of the Housing Services team and the wider business. • Manage the performance of the Housing Services Team, using mentoring and performance coaching techniques, ensuring a quality service is provided, resources are flexible and deployed effectively and targets, key performance indicators and service agreements are developed and implemented effectively, ensuring underperformance is identified and addressed promptly and effectively. • Manage a mobile team of Housing Services officers, role modelling agile/flexible working to deliver a highly proactive service to customers. • Managing a housing sustainment officer, whose role is to help residents sustain their tenancy, offering practical support and advice to signposting to outside agencies to ensure support is provided. This includes, but not limited to, financial, substance misuse, hoarding, mental and physical health. • Monitor, review and report progress to the Head of Housing Services, Regional Director and other governance bodies, on the performance and cost effectiveness of the service, analysing relevant data to identify performance against targets and key performance indicators, escalating findings and recommendations and ensuring appropriate actions are implemented to address under performance. • Contribute to the development and review of relevant budgets, ensuring income and expenditure is robustly managed in line with Group financial controls. • Assist the Head of Housing Services and Regional Director to champion strong customer engagement to ensure service delivery remains responsive to the needs and experiences of customers. • Work with customers to minimise and resolve issues and complaints, liaising with Regional • Colleagues and the Customer Complaints Team to resolve escalated complaints as required. ...

Income Collection Officer \n Location : London \n Salary : £32,700 \n Would you like to join Hyde as an Income Services Officer? \n The Income Services Officer, is key to supporting the prevention and recovery of rent arrears and other debts while helping customers sustain their homes through practical advice, early intervention and effective case management. \n This role involves home visits to support our res... \n \n \n \n \n ZIPC1_UKTJ

Guardian Manager / Property Manager – London \n Salary: £35,000 + Commission \n Location: London \n Sector: Property Management / Property Guardianship / Residential Property \n Are you an experienced Property Manager, Lettings Manager, Property Guardian Manager, Resident Manager or Accommodation Manager who enjoys combining property management with customer relationships, occupancy and commercial responsibility? \n This is an exciting opportunity to join a successful and growing property management and property guardianship business, taking responsibility for a portfolio of properties and the Guardians who occupy them. \n This is far more than a traditional Property Manager position. You'll manage the complete Guardian journey, from attracting prospective occupants and conducting property viewings through to onboarding, occupancy management, Guardian engagement, property visits, compliance and ultimately property handbacks. \n With a £35,000 basic salary plus commission, this role would suit a commercially minded property professional who enjoys working with people, solving problems and taking genuine ownership of their portfolio. \n The Role \n Reporting to the Head of Guardian Management, you'll act as the primary point of contact for Guardians while ensuring properties maintain optimum occupancy levels and are managed professionally, efficiently and compliantly. \n Your responsibilities will include: \n\n • Managing a portfolio of Guardians and residential/property guardian accommodation.\n, • Conducting property and room viewings and converting enquiries into new occupants.\n, • Achieving room sales, occupancy and portfolio KPIs.\n, • Working closely with Marketing to attract prospective Guardians and generate enquiries through channels including SpareRoom and online property platforms.\n, • Managing the complete Guardian onboarding process, clearly explaining responsibilities, expectations and Licence Agreements.\n, • Building strong relationships with Guardians and Head Guardians through regular communication and property visits.\n, • Proactively managing Guardian welfare, resident relations and engagement.\n, • Ensuring Guardians remain compliant with Licence Agreements, property rules and behavioural standards.\n, • Managing difficult or sensitive Guardian situations professionally while balancing customer care with commercial requirements.\n, • Responding quickly to issues identified through property inspections and inspection reports.\n, • Managing property visits and ensuring any resulting actions are completed.\n, • Liaising with Finance regarding payment issues, arrears and delayed payments.\n, • Working alongside Legal to maintain contractual and legal compliance.\n, • Serving notices where required and managing the associated Guardian communication.\n, • Coordinating property handbacks, ensuring they are completed promptly and efficiently.\n, • Ensuring vacated rooms are cleared, prepared and available for re-letting/resale as quickly as possible.\n, • Maintaining accurate Guardian and property information using the company's CRM/property management system.\n, • Managing property keys accurately and securely.\n, • Responding to Guardian queries by telephone, email and CRM, taking ownership through to resolution.\n, • Producing regular reports covering occupancy, available properties, viewings, Guardian issues and property matters.\n, • Working closely with Business Development, Marketing, Finance, Legal and Property teams.\n, • Supporting competitor analysis and researching local markets when launching new properties.\n, • Ensuring appropriate Health & Safety, Data Protection and property compliance standards are maintained.\n\n About You \n We're looking for someone who combines excellent property management and customer service skills with a strong commercial instinct. \n You may currently be working as a: \n Property Manager | Guardian Manager | Lettings Manager | Residential Property Manager | Tenancy Manager | Resident Manager | Accommodation Manager | Housing Officer | Housing Manager | Build-to-Rent Manager | Property Coordinator | Community Manager | Block Manager | Portfolio Manager \n Previous property guardianship experience would be advantageous, but isn't essential. We're equally interested in candidates from residential lettings, property management, Build to Rent (BTR), PBSA/student accommodation, serviced accommodation, co-living or housing environments. \n You'll ideally have: \n\n • Experience within property management, lettings, residential accommodation or housing.\n, • Strong tenant, resident, Guardian or customer relationship management skills.\n, • A commercial approach with the confidence to conduct viewings and achieve occupancy or room sales targets.\n, • Experience managing challenging customer or resident situations.\n, • Excellent communication and relationship-building skills.\n, • Strong organisation and the ability to manage multiple properties, occupants and priorities simultaneously.\n, • Experience working with CRM or property management software.\n, • Confidence dealing with compliance, Licence Agreements, notices and property procedures.\n, • A proactive approach to property inspections, maintenance issues and problem resolution.\n, • Strong attention to detail and accurate record keeping.\n, • The ability to work collaboratively with internal departments including Sales, Business Development, Marketing, Finance and Legal.\n\n Why Apply? \n This is a varied, people-focused property role where no two days are the same. You'll have genuine ownership of your portfolio and play a key role in ensuring properties are occupied quickly, Guardians receive a high standard of service and clients' properties are professionally managed. \n You'll also have the opportunity to earn commission in addition to your £35,000 basic salary, giving you the ability to directly benefit from your commercial performance. \n If you're an experienced Property Manager, Lettings Manager, Guardian Manager or residential property professional looking for a position combining property management, lettings, occupancy, customer relationships and commercial responsibility, we'd love to hear from you. \n Apply today for immediate consideration. \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Keywords: Property Manager, Property Management, HMO, Compliance, Licensing, Utilities Management, Council Tax, Business Rates, VOA, Housing Regulations, Property Inspections, Facilities Management, UK Property Jobs \n \n

Income Collection Officer Location : London Salary : £32,700 Would you like to join Hyde as an Income Services Officer? The Income Services Officer, is key to supporting the prevention and recovery of rent arrears and other debts while helping customers sustain their homes through practical advice, early intervention and effective case management. This role involves home visits to support our residents. What you'll be doing Manage rent arrears and other debts across multiple tenure types, including current and former customers Take ownership of customer accounts, working proactively to prevent arrears and reduce debt Deliver a high-quality, customer-focused service through phone and digital channels Support customers with money management, rent prioritisation and access to welfare benefits Process payments, refunds and account requests in line with policies and procedures Maintain accurate income and case management records, including clear action notes Work collaboratively with the wider Income team and internal colleagues to support service delivery Prepare legal documentation, attend court and support eviction processes where required Help customers access additional financial support, including local authority and charitable funding Follow safeguarding procedures, escalating concerns and making referrals as appropriate About you You'll bring experience in income collection, rent arrears or customer account management, alongside a supportive and resilient approach when working with customers in challenging circumstances. Experience in income services, rent arrears, collections or a similar customer-focused role Understanding of housing income, welfare benefits and affordability assessments Experience managing customer accounts and complex casework Knowledge of legal processes relating to rent arrears and possession (or willingness to learn) Strong communication skills with the ability to handle sensitive conversations professionally Why join us? We own and manage 125,000 homes and are driven by a strong social purpose creating safe, affordable homes and thriving communities. You'll be part of a committed Income Services team, where your work will directly support customers to sustain their tenancies while protecting Hyde's income and services. Benefits Excellent pension Generous holiday allowance Life assurance Flexible benefits platform Career development & learning support Volunteering days Hybrid working Diversity, inclusion and accessibility Equity, diversity and inclusion are central to life at Hyde. We're committed to creating a truly inclusive workplace where everyone feels respected, valued and able to be themselves. Our aim is to have a workforce that reflects the diversity of the customers and communities we serve, ensuring that different perspectives are represented in decision-making, service delivery, and the way we shape our organisation. As a Disability Confident Employer, we're happy to provide reasonable adjustments throughout the recruitment process and in the workplace. Please note: candidates will be required to complete an online psychometric assessment prior to interview. We reserve the right to close this advert early if a suitable candidate is identified. TPBN1_UKTJ

Housing Finance Officer (Temporary Contract) 📍 London Bridge 💷 £17.00 - £19.00 per hour 🕘 9:00am - 5:00pm, Monday to Friday (4 days in the office, 1 day working from home) ⏳ 3-Month Temporary Assignment 🏢 Finance Department 📅 Immediate Start About the Role We are recruiting for an experienced Housing Finance Officer to join a well-established housing organisation based near London Bridge. Working within the Finance team, you will be responsible for supporting the management of rental income, tenant charges, service charges and financial reporting, ensuring accurate records are maintained and income is processed correctly. Key Responsibilities Process rent payments, tenant charges and rent adjustments Reconcile rental income and maintain accurate financial records Monitor arrears and produce reports on outstanding balances Support tenants with rent account and payment queries Assist with monthly reporting, audits and income analysis Support the calculation and administration of service charges Allocate communal costs and assist with year-end service charge statements Work closely with Housing Officers, Finance colleagues and external agencies About You To be successful in this role, you will have: Experience within housing finance, rent accounting, income management or a similar finance environment Experience carrying out reconciliations and processing financial transactions Exposure to service charge administration Experience supporting financial reporting and audits Strong Excel, analytical and organisational skills Excellent communication skills and a customer-focused approach Interview Timeline This Friday or early next week for a 15 min call over Teams Second stage interview in person, plus excel test to completeOffice Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

PRSO (Private Rent Sector Offer) Officer Location: Wembley, HA9 0FJ Rate of pay: £23.81 PAYE / £31.35 Umbrella Temporary until December 2026 Hybrid Working 3 Positions AvailableThe Role We are looking for experienced PRSO Officers (Private Rent Sector Offer) to support households owed a full housing duty by securing suitable private rented accommodation and managing cases through to successful housing outcomes. Key Responsibilities Assess housing needs and suitability of accommodation. Make Private Rented Sector Offers (PRSOs) in line with housing legislation. Complete affordability and income assessments. Manage a caseload of homelessness applications. Prepare decision letters and statutory notifications. Work closely with landlords, agents and partner organisations. Conduct property and customer visits when required. Maintain accurate records and case notes. Support vulnerable customers and manage complex cases.About You Experience working in homelessness, housing options or a similar housing service. Strong knowledge of homelessness legislation and PRSO processes. Experience supporting vulnerable customers. Excellent communication and case management skills. Able to manage a busy workload and meet deadlines. Confident working with internal teams and external partners.To apply for the PRSO (Private Rent Sector Offer) Officer position, please submit your CV for consideration

FTA & Sundry Debt OfficerLocation: Enfield, EN3Salary: £35,770 per Annum Employment Type: Full-time, PermanentAbout Christian Action HousingWe are proud to be a local landlord and business, connected to our local community. Across Enfield, Barnet, Haringey and Waltham Forest we provide affordable housing, managing around 1400 homes and strive to provide more much needed services. We run essential supported living accommodation and services for young people, helping them to achieve independent living and a bright future.Role OverviewThe FTA & Sundry Debt Officer plays a pivotal role in ensuring the effective management and recovery of debts related to Former Tenant Arrears (FTA) and sundry accounts.Key ResponsibilitiesTo provide a customer focussed, proactive, comprehensive and high quality Housing Debt Recovery service.Primary responsibility for the recovery of former tenant arrears, recharge debts and other sundry debts associated with a former CAHA tenancy.To administer a portfolio of debt accounts, working within agreed policies and procedures and utilising all appropriate and available tools to recover debts owed; these will include tracing of former tenants, debt collection agencies, other CAHA departments and referring cases to court where appropriate.Working with the Income Team Leader and Income Officers, be responsible for the delivery of a comprehensive high quality, efficient and compliant former tenant arrears and other sundry debt accounts ensuring debts are proactively managed resulting in income maximisation and debt reduction.Work collaboratively across CAHA, co-ordinating and cross working to achieve efficiency and supporting other departments as appropriate.Working in partnership with other agencies as appropriate, resolving complaints and other concerns, including safeguarding issues, as raised by staff, residents and/or their relatives and partner agencies.For full job description please view the attached recruitment pack.What we are looking for.Proven successful outcomes working in a similar role within Social Housing, Local Authority, Housing Association or private debt collection agency.A good understanding of social housing regulation, housing law and various form of tenure, welfare benefits and welfare reformsDemonstrable understanding of rent arrears control including filing particulars of claim, representation at court and carrying out evictionsAn ability to provide robust management of debts and rent accounts, whilst balancing the focus of tenancy sustainmentAn ability to provide excellent customer care and working closely with tenants to improve the customer experienceExperience of working with vulnerable people and hard to reach groupsBenefits25 days holiday plus bank holidays (pro rata)Health care cashback schemeEmployee assistance programme including free counselling and legal adviceA supportive and friendly working environmentGenerous pension schemeHow to ApplyIf you are a proactive and organised individual with a keen eye for detail and a passion for financial accuracy, we would love to hear from you. Deadline for applications is Tuesday 1st August 2026 with interview being held on Wednesday 9th September 2026 .TPBN1_UKTJ

BDS Recruitment are looking for a Supported Housing Officer to support across Hammersmith within temporary accommodation. This role focuses on tenancy support, property management, and helping vulnerable residents maintain safe and stable accommodation. Key Duties Support tenants with tenancy management and benefit queries Complete tenancy sign‑ups and explain rights/responsibilities Maximise rent collection and follow arrears procedures Signpost to external support services General housing management tasks as required Requirements Experience in housing, supported housing, or tenancy support Experience with vulnerable adults Enhanced DBS (must be on Update Service to be considered ) Full UK driving licence + own vehicle Pay & Hours £19.75 PAYE / £26.11 Umbrella Monday–Friday, 9am–5pm Ongoing temporary role

Senior Extra Care Officer Location: Bristol Court, United Drive, Feltham, TW14 9AG - Fully Office Based Contract: Fixed-term Secondment Cover - 6 months (possible extension) Hourly Rate: £21.41 PAYE / £28.48 Umbrella Hours: Mon-Fri, 36 hours Service: Specialist Housing (Extra Care) Start date: ASAP Are you passionate about supporting vulnerable residents to live independently while delivering excellent housing management services? We are seeking a proactive and customer-focused Senior Extra Care Officer to join our team at Bristol Court, a thriving Extra Care Housing scheme in Feltham. This is a full-time, site-based position providing cover for a secondment. Please note that remote working is not available, and the successful candidate will be required to work on-site five days per week. About the Service Bristol Court is a specialist Extra Care Housing scheme consisting of 94 self-contained flats supporting residents aged 18 and over, including: Older people People living with dementia Individuals with learning disabilities Individuals with mental health needs Our aim is to help residents maintain their independence while ensuring they feel safe, supported, and connected within their community. About the Role As Senior Extra Care Officer, you will play a key role in delivering high-quality housing management and tenancy support services. Working closely with the Housing Management team, you will support residents throughout their tenancy journey while helping maintain a safe, welcoming, and well-managed housing environment. You will be responsible for: Managing tenancy sign-ups and supporting new residents to settle into their homes Handling tenancy-related enquiries and providing housing advice Supporting rent account monitoring and tenancy sustainment activities Assisting residents with housing, welfare, and benefits-related issues Managing and resolving low-level anti-social behaviour cases Supporting tenants to report repairs and resolve day-to-day housing matters Promoting tenant responsibilities and compliance with tenancy agreements Maintaining accurate tenancy records and related documentation Working collaboratively with care providers, partners, and internal teams Responding to emergencies and supporting health and safety compliance across the scheme Supporting the line management of Concierge Officers and ensuring service standards are maintained About You We are looking for an experienced housing professional with a strong understanding of tenancy management and a passion for improving outcomes for vulnerable residents. You will have: Experience working within housing management, supported housing, or Extra Care Housing environments Knowledge of housing legislation, tenancy management, and safeguarding principles Excellent communication and interpersonal skills The ability to build positive relationships with residents, colleagues, and partner agencies Strong IT skills and confidence using digital systems Experience managing challenging situations and resolving problems effectively A proactive, organised, and customer-focused approach The ability to work independently while contributing positively as part of a team Previous experience within an Extra Care Housing setting is highly desirable. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Emergency Housing Officer Location: HA9 0FJ Wembley Rate of pay: £21.41 PAYE or £28.19 Umbrella per hour Contract: Temporary till end of November About the Role We are looking for an experienced Emergency Housing Officer to manage emergency accommodation placements for households in housing need. The role involves arranging placements, managing tenancy and rent accounts, liaising with accommodation providers, and supporting vulnerable residents. Key Responsibilities Arrange and manage emergency accommodation placements. Create and maintain placements, properties, tenancies, and rent accounts. Process move-ins, move-ons, and accommodation terminations. Prepare and manage housing documentation, including licence agreements and tenancy documents. Monitor rent accounts, arrears, and housing benefit matters. Liaise with landlords, accommodation providers, and internal teams. Handle customer enquiries, complaints, and correspondence. Maintain accurate records and reports. Support vulnerable residents with empathy and professionalism.Essential Requirements Experience Previous experience in Temporary Accommodation, Homelessness, or Housing Needs. Experience supporting vulnerable residents in a customer-facing environment.Systems Knowledge (Essential) Strong working knowledge of: NEC Housing (placements, rent accounts, bookings, property creation) CRM LocataKnowledge Good understanding of housing and homelessness legislation. Knowledge of: Section 188 and Section 193 duties Licence Agreements Non-Secure Tenancies Housing Benefit processesSkills Strong IT skills. Excellent written and verbal communication skills. Good command of the English language. Strong interpersonal skills with empathy, patience, and resilience. Ability to work in a fast-paced environment and manage competing priorities.To apply for the Emergency Housing Officer position, please submit your CV detailing your relevant experience

As a Rent and Service Charge Officer in the property sector, you'll play a key role in managing rent and service charge accounts, ensuring accuracy and efficiency. Based in London, this temporary role helps the organisation stay on top of its finances while supporting its property operations. Client Details A Social Housing organisation based in London. Description Maintain accurate rent and service charge records. Prepare and issue service charge budgets and statements. Assist with rent reviews and adjustments as required. Investigate and resolve tenant queries regarding charges. Monitor arrears and support the collection process. Ensure compliance with relevant legislation and policies. Collaborate with other teams to provide financial data. Contribute to process improvements in rent and service charge management.Profile A successful Rent and Service Charge Officer should have: Experience in property rent and service charge management. Strong numerical and analytical skills. Proficiency in relevant financial software and systems. A good understanding of property-related legislation. Excellent communication and problem-solving abilities. Attention to detail and organisational skills.Job Offer Hourly rate of £23.00 to £28.00, dependent on the level of experience. 27 days holiday plus bank holidays (rising with service). 2 Giveback Days per year to volunteer in the local community. Local Government Pension Scheme. Supportive and inclusive working culture.If you're interested in this role, apply now

Rent & Service Charge Officer Salary: £38,637 - £40,404 | 4 Days per Week Initially in the office, reducing to 3 Days per Week from October and 2 from home. An excellent opportunity has arisen for an experienced finance professional to join a well-established organisation during a busy period of growth and transformation. We are looking for someone who can hit the ground running, bringing strong financial analysis, reconciliation and data management experience. This role will play a key part in ensuring financial records are accurate while supporting service charge and income-related activities. The Role Working closely with the finance team, you will: Reconcile and analyse financial data to ensure accuracy and completeness. Process and maintain financial records and transactions. Support service charge calculations and billing activities. Investigate and resolve discrepancies within financial data. Produce accurate reports and information for internal stakeholders. Manage competing priorities and work independently to meet deadlines. Liaise confidently with colleagues and stakeholders, providing challenge where appropriate and managing expectations effectively. About You We are keen to hear from candidates who have: A strong finance, income accounting or rent accounting background. Experience carrying out financial reconciliations and analysing large volumes of data. Advanced Excel skills and confidence working with spreadsheets. Experience of billing, income management or service charge-related processes. Excellent attention to detail and strong analytical skills. The ability to work autonomously and quickly get up to speed in a new environment. Strong communication skills and confidence dealing with a range of stakeholders. Good systems knowledge, including Excel, Outlook and Teams.Housing sector experience would be advantageous but is by no means essential. We are open to candidates from a variety of finance backgrounds who can demonstrate the right skills, experience and attitude. What's on Offer? Salary of £38,637 - £40,404. Flexible, hybrid working arrangement. A varied and hands-on finance role. Opportunity to make an immediate impact within a supportive team. Long-term potential for the right individual.If you're a capable finance professional with strong reconciliation and Excel skills looking for your next challenge, we'd love to hear from you

We need a Dental Officer to join our team in the Falkland Islands on a one-year, fixed-term contract.If you're an experienced dental professional with a sense of adventure, this is an unique opportunity that's hard to match anywhere else in the world!Dental OfficerFalkland IslandsONE YEAR FIXED-TERMFull Time. 37.5 hours per week. On-Call.Starting Salary £95k - £100k plus 25% Gratuity (taxable) and a Flights & Relocation PackageThe FIG Health & Social Services Department are looking for a Dental Practitioner to join our existing team which provides a comprehensive dental and oral health service, including emergency care, based in the King Edward Memorial Hospital in the Islands' capital, Stanley. The service currently has facilities for three surgeries plus a small technical area. The service follows UK practices and standards of care, modified to meet local needs and circumstances.The RoleThe successful applicant will join the Dental Service to maintain and promote the oral health of the population by providing a full range of comprehensive dental services in the Falkland Islands.This role includes, but is not limited to; examining, diagnosing and consulting with patients about dental health options and providing a wide range of comprehensive dental treatments.You will also be expected to participate in community dental services including school screening programmes, domiciliary visits and the development and maintenance of the Oral Health Strategy. You may be required to assist the Senior Dental Officer in the planning and implementation of improvements to the Dental Department such as the implementation of the new Orthodontic Service in the Falkland Islands and the further development of the community service.The PersonHolds a Bachelor of Dental Surgery with a minimum of 2 years' experience as a general dental practitioner, ideally in a senior post in the UK's National Health Service (NHS) or a primary care community dental practiceRegistered with the UK General Dental Council or recognised international equivalent which must be maintained for the duration of the appointmentDedicated to providing high quality dental care and improving patient experienceAble to work and communicate effectively in a busy general practice with both colleagues and patientsFlexible approach to work as there is a requirement to be on-call on weekends, Bank Holidays and Public Holidays and may be required to work outside of normal working hours as necessaryThe PackageFixed Term Contract , one yearSalary Range , basic starting salary £95,651 up to £100,376 per annum commensurate with qualifications and experience.Eligibility for a 25% Gratuity , paid upon successful completion of the contract.30 Days Annual Leave , plus government and public holidays (totalling 41 days leave)Flights Package for you and recognised dependents at the beginning and end of contract.Government Housing for rent and a starter pack to help you settle in.Favourable income tax rates.A stimulating and supportive setting to work in and a unique and beautiful setting to live in.Life on the Falkland IslandsThe Falkland Islands is a British Overseas Territory, with full internal self-government.Set in the South Atlantic Ocean, around 400 miles east of South America and 8000 miles south-west of the UK, the Falkland Islands are a small, thriving community with a British way of life, benefiting from good local services, a varied social calendar and an absence of traffic jams!The Falkland Islands' stunning natural environment provides an unspoiled landscape and amazing wildlife to observe and explore, including penguins, whales and dolphins, all seen from the shoreThe Falkland Islands Government (FIG)As the largest employer in the Falkland Islands, we offer many unique and fulfilling job opportunities, across the full spectrum of public services. Our responsibilities include those typically managed by central government – taxation, legislation and policy, as well as those usually managed on a local level such as town planning, health and social services, and education. FIG also provides services specific to the needs of the Falkland Islands, such as fisheries research, power generation and the Government Air Service, FIGAS.Ready for a major change? Come join us. The Falklands are a stimulating and supportive setting to work in and a unique and beautiful setting to live in!To find out more and apply:If you have the skills and experience required for this position, click “apply” today and you will be directed to our website where you will be able to download an application pack.You must be authorised to work in the UK. No agencies please.For further information regarding the position please contact Dr Matthew Allan, Senior Dental Officer.Timetable for Recruitment and Selection ProcessClosing Date for Applications - 23 August 2026Shortlisting commencing - 24 August 2026Panel Interviews - 31 August 2026Prior to shortlisting you may be asked to provide evidence of professional registration and complete a short competency based assessment.Other suitable skills and experience includes Dentist, General Dental Practitioner, Associate Dentist, Dental Surgeon, Community Dentist, Primary Care Dentist, NHS Dentist, Senior Dental Practitioner, Dental Clinician, Oral Health Practitioner, Restorative Dentist, Family Dentist, Clinical Dental Officer, Community Dental Officer, Dental Care Professional.TPBN1_UKTJ

Senior Extra Care Officer (Housing) Location: Bristol Court, United Drive, Feltham, TW14 9AG - Fully Office Based Contract: Fixed-term Secondment Cover - 6 months (possible extension) Hourly Rate: £21.41 PAYE / £28.48 Umbrella Hours: Mon-Fri, 36 hours Service: Specialist Housing (Extra Care) Start date: ASAP Are you passionate about supporting vulnerable residents to live independently while delivering excellent housing management services? We are seeking a proactive and customer-focused Senior Extra Care Officer to join our team at Bristol Court, a thriving Extra Care Housing scheme in Feltham. This is a full-time, site-based position providing cover for a secondment. Please note that remote working is not available, and the successful candidate will be required to work on-site five days per week. About the Service Bristol Court is a specialist Extra Care Housing scheme consisting of 94 self-contained flats supporting residents aged 18 and over, including: Older people People living with dementia Individuals with learning disabilities Individuals with mental health needs Our aim is to help residents maintain their independence while ensuring they feel safe, supported, and connected within their community. About the Role As Senior Extra Care Officer, you will play a key role in delivering high-quality housing management and tenancy support services. Working closely with the Housing Management team, you will support residents throughout their tenancy journey while helping maintain a safe, welcoming, and well-managed housing environment. You will be responsible for: Managing tenancy sign-ups and supporting new residents to settle into their homes Handling tenancy-related enquiries and providing housing advice Supporting rent account monitoring and tenancy sustainment activities Assisting residents with housing, welfare, and benefits-related issues Managing and resolving low-level anti-social behaviour cases Supporting tenants to report repairs and resolve day-to-day housing matters Promoting tenant responsibilities and compliance with tenancy agreements Maintaining accurate tenancy records and related documentation Working collaboratively with care providers, partners, and internal teams Responding to emergencies and supporting health and safety compliance across the scheme Supporting the line management of Concierge Officers and ensuring service standards are maintained About You We are looking for an experienced housing professional with a strong understanding of tenancy management and a passion for improving outcomes for vulnerable residents. You will have: Experience working within housing management, supported housing, or Extra Care Housing environments Knowledge of housing legislation, tenancy management, and safeguarding principles Excellent communication and interpersonal skills The ability to build positive relationships with residents, colleagues, and partner agencies Strong IT skills and confidence using digital systems Experience managing challenging situations and resolving problems effectively A proactive, organised, and customer-focused approach The ability to work independently while contributing positively as part of a team Previous experience within an Extra Care Housing setting is highly desirable. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

The Opportunity Yolk Recruitment is delighted to be partnering with a leading Housing Association to recruit an experienced Interim Finance Manager - Operations. This is an excellent opportunity for a hands-on and confident finance leader to step into an established finance function and make a tangible impact from day one. You will provide strong leadership across the organisation's transactional finance operation, bringing energy, direction and accountability, helping teams improve performance, embrace change and identify more efficient ways of working. The Role As Finance Manager - Operations, you will provide leadership and oversight across a range of key transactional finance functions, including: Accounts Payable and Purchase Ledger Payroll and Pensions Rent Income and customer account transactions Sales Ledger Banking, reconciliations and control accounts Payment processing and financial controls Wider transactional finance systems and processes You will lead and support several teams within the finance function, including the Transactional Manager, Senior Income Officer, Rent Income team, Transactional Finance team and Payroll function. A key part of your role will be bringing these areas together, ensuring effective performance management, clear accountability and a consistent, proactive approach. What you'll be doing Provide strong leadership and day-to-day management across the transactional finance teams. Drive performance and create a more proactive, accountable and customer-focused culture. Oversee key finance operations, ensuring robust controls, accurate reconciliations and high-quality service delivery. Lead and support managers and team members through regular 1:1s, objective setting, development and performance management. Ensure effective management of rent income accounting, customer accounts, arrears-related financial information and income controls. Oversee payroll services, ensuring compliance with HMRC, pensions, statutory requirements and internal controls. Support ongoing digital and systems change, including the implementation and improvement of finance and procure-to-pay processes. Work collaboratively with Finance, ICT, Procurement, HR and other stakeholders to improve systems and service outcomes. What we're looking for We're looking for an experienced Finance Manager or Transactional Finance Manager with a strong background in operational finance and, crucially, the confidence and ability to lead people. You will be a full or part-qualified accountant from a recognised professional body, or able to demonstrate equivalent knowledge and experience, with a strong understanding of operational finance in a complex environment. Extensive experience managing transactional finance services, including purchase and sales ledger, banking, payments, reconciliations and control accounts. Strong technical knowledge of financial controls, VAT and relevant tax considerations. Experience of managing rent income accounting, customer accounts and income reconciliation, ideally within a registered social landlord or similar environment. Strong payroll knowledge, including HMRC requirements, pensions, statutory deductions, reconciliations and payroll controls. Experience of improving finance systems, processes, workflows, reporting and data quality. Excellent people management skills, with experience setting objectives, developing colleagues and confidently addressing performance issues. The ability to use performance information and management reporting to improve service quality and accountability. Strong systems and digital capability, with the ability to support colleagues through technological change. To Apply Please submit your up-to-date CV demonstrating how you meet the criteria. For a confidential discussion, please contact Hannah Welfoot at Yolk Recruitment. TPBN1_UKTJ

ASE Recruitment are specialist recruiters in the social housing and social care sectors providing temporary staffing to work within a variety of 24 hour supported accommodation services and floating support services for Housing Associations and Charities across the Northwest, Midlands, and Derbyshire. We have a fantastic opportunity for an experienced Tenancy Sustainment Officer to work with a leading housing association in the Stoke on Trent area supporting clients experiencing homelessness, mental health, and substance misuse. Salary £ 13.89 p/h Full time - On rota, one week Earlies and one Week Lates, working one weekend every 4 weekends. About the Role We are seeking a Tenancy Sustainment Officer to deliver person-centred support and tenancy management services to individuals living in supported accommodation. You will work closely with residents to help them maintain their accommodation, develop independent living skills, access relevant services, and achieve positive outcomes. Alongside support delivery, you will assist with tenancy management, resident engagement, property standards, and partnership working to ensure safe, sustainable accommodation and successful move-on opportunities. This is a rewarding role for someone who is passionate about supporting vulnerable people, preventing homelessness, and helping individuals achieve greater independence. Key Responsibilities Manage a caseload of residents, delivering person-centred support plans and regular reviews. Support residents to develop independent living skills including budgeting, tenancy responsibilities, health, wellbeing, and accessing education, training or employment. Assist residents to sustain their accommodation and prevent tenancy breakdown through early intervention and practical support. Complete assessments, support plans, risk assessments, and maintain accurate case records. Work alongside housing management teams to address rent arrears, tenancy breaches, anti-social behaviour, and safeguarding concerns. Support referrals, assessments, allocations, move-ins, and move-on arrangements. Conduct regular welfare visits and property inspections to ensure accommodation standards are maintained. Promote resident involvement and encourage participation in activities, workshops, and community opportunities. Liaise with statutory, voluntary, and community organisations to secure positive outcomes for residents. Maintain professional relationships with stakeholders, referral agencies, landlords, and partner organisations. Ensure all support and housing management activities comply with safeguarding, health and safety, GDPR, and organisational policies. About You To be successful in this role, you will have: Experience supporting vulnerable adults, young people, homeless individuals, or those with complex needs. Knowledge of tenancy sustainment, homelessness prevention, housing support, or supported accommodation services. Experience creating support plans, conducting risk assessments, and managing caseloads. Understanding of safeguarding, professional boundaries, and person-centred support approaches. Strong communication, record-keeping, and organisational skills. Ability to build positive relationships with residents and external agencies. Experience managing challenging situations professionally and calmly. Good IT skills and experience maintaining accurate electronic records. A flexible and proactive approach to service delivery. Desirable Experience within housing, supported accommodation, homelessness, or social care services. Knowledge of welfare benefits, housing options, and move-on pathways. Relevant qualification in Housing, Social Care, Health & Social Care, Youth Work, or a related field. Full UK Driving Licence and access to a vehicle, (Preferrable) Candidates should have a current, enhanced DBS certificate, if you do not hold a valid DBS Certificate, they must be willing to apply for one. We value diversity and are an equal opportunities employer, we encourage individuals of all backgrounds to apply. Passion and dedication to making a positive difference to the services we support are what matters the most to us. TPBN1_UKTJ

Tenancy Sustainment Officer Location : Leicester Salary : £27,085.50 per annum Job title: Tenancy Sustainment Officer A fulfilling and exciting opportunity available for a Tenancy Sustainment Officer to join our Association. The Tenancy Sustainment Officer will be based in our offices in Leicester. Adullam Homes Housing Association Ltd supports vulnerable individuals and households. We provide quality housing, deliver tailored support plans, training, education, and employment opportunities to help people achieve stable lives and realise their full potential. Purpose of the role This is a key post contributing to the delivery of Adullam's housing services to its residents. Working within Association's corporate aims and objectives you will deliver a customer focussed service. You will co-ordinate tenancy management and rent collection to ensure all housing management income is collected effectively. You will ensure fair access, process of applications, relevant background checks and allocation of vacant properties. You will ensure supported accommodation is available for use, ensuring no vacant properties and void turnaround time is minimised. You will ensure H&S and property standards are maintained and work effectively as a team member delivering excellent services to Adullam Residents. You will be expected to contribute to the maintenance and development of the Association's values, culture and ethos. Please see the job description for more information. Adullam offers the following benefits: Salary £27,085.50 per annum dependent on experience for 37.5 hours per week, Competitive Annual Leave (25 days annual leave plus bank holidays, with an additional 2 days awarded annually for full attendance – prorated for part-time employees) Training and career advancement Discounted Goods and services Group Personal Pension Plan Access to Thrive app Access to Medicash Access to Blue Light Card Life Assurance (4x Basic annual salary from the start of employment) Multidimensional wellbeing programmes and family-friendly policies for staff Refer a friend policy We are passionate about actively encouraging applicants from all cultures, backgrounds, and identities. We are committed to treating our teams fairly and with respect, irrespective of their background, disability, or any other protected characteristic and this starts with our recruitment process. Adullam Homes Housing Association Ltd. is committed to safeguarding and promoting the welfare of children, young people and adults accessing our services. We expect all staff, volunteers, and workers to share this commitment. As part of our commitment to safer recruitment, the successful candidate will be subject to an Enhanced with Barred List Adult Only DBS check, scrutiny of employment history, satisfactory pre-employment checks and robust references checks. Please note applicants must be authorised to work in the UK as we are unable to provide Visa sponsorships. We reserve the right to close this vacancy early and/or make an appointment before the advertised closing date if a suitable candidate is identified. TPBN1_UKTJ

Complex Income Recovery Officer South-West London, Teddington Hybrid Working £35,764 per annum Permanent, Full Time What we offer Alongside a competitive salary, we offer a great range of benefits including: Hybrid/flexible working (2 days per week in the office, also attending court proceedings and any additional role requirements) Pension payments doubled by us - up to a maximum employer contribution of 11.3% 29 days annual leave plus bank holidays Enhanced family leave Simply Health healthcare plan Generous annual wellbeing allowance Our full list of benefits can be found further down this page. Who were looking for As part of our Rents Team, you'll be joining us in an exciting new role where you'll use your excellent communication and problem-solving skills to identify and resolve issues that may prevent rent payments. You'll support customers with significant rent arrears or complex circumstances that affect their ability to pay rent, including former tenancy arrears, helping them find sustainable solutions and maintain their tenancies wherever possible. You'll work with customers both during and after their tenancy has ended, playing a key role in delivering positive outcomes for both our customers and RHP Group. Youll need experience of: Preparing legal documentation and representing cases at court possession proceedings. Managing complex or sensitive customer situations and building positive relationships with a range of stakeholders, including solicitors. Debt recovery across a range of housing tenure types. A good understanding of welfare benefits. When we're hiring, we look for people who connect with our KOSMIHC values: We know our stuff We make it happen We care Feel a connection? If this sounds like you, click on apply now! We reserve the right to close the vacancy early if we receive a large number of responses. If it interests, you please apply ASAP to avoid disappointment Dont just find a job, feel it! Closing date: Tuesday 1st September 2026 Interview date: To be confirmed TPBN1_UKTJ

We are seeking a qualified Pharmacist to join our team in the Falkland Islands on a fixed-term contract of up to four years. If you're an experienced Pharmacy professional with a sense of adventure, this is a unique opportunity that's hard to match anywhere else in the world! Pharmacist Falkland Islands FIXED-TERM UP TO 4 YEARS Full Time. 37.5 hours per week. On-Call. Starting £43,141 to £49,590, rising to £53,055, 25% Gratuity (taxable) and a Flights & Relocation Package The FIG Health & Social Services Department is looking for a Pharmacist to join our existing team in managing and developing the current pharmacy service to support the delivery of high-quality primary, secondary and community health services by ensuring the safe, economic and effective use of medicines. The pharmacy is the only one in the Falkland Islands and is an integral part of the King Edward Memorial Hospital, based in the Island's capital, Stanley. The service follows UK practices and standards of care, modified to meet local needs and circumstances. The Role As the sole Pharmacist, working in conjunction with three Pharmacy Technicians and a Pharmacy Assistant, main accountabilities include managing the day-to-day running of the pharmacy department and, when necessary, undertaking core dispensary-based tasks as well as developing and maintaining the hospital drug formulary. You will also work in collaboration with clinical colleagues and subsequently ensure evidence-based, cost-effective prescribing practices are followed by monitoring compliance with the formulary and take the lead role in running the smoking cessation clinic and other primary health clinics, according to the needs of the community and personal skill levels. The Person Hold a Master of Pharmacy Degree (or equivalent). Be registered with the General Pharmaceutical Council (GPhC) or equivalent professional registering body. Have a minimum of 3 year's post-registration experience working effectively in a multi-disciplinary team. Management and staff training experience. Be able to understand the benefits and challenges of living and working remotely in a small, close-knit community. Be flexible and able to adapt to different ways of working The Package Fixed Term Contract, up to 4 years. Starting Salary £43,141 to £49,590 per annum (depending on qualifications and experience) rising to £53,055. Eligibility for a 25% Gratuity (taxable), paid upon successful completion of contract. 41 days paid leave, 30 days paid annual leave plus 11 government and public holidays. Relocation Allowance, to help with moving costs. Flights Package for you and any recognised dependents residing with you at post both at the beginning and end of contract, along with additional annual return flights contingent on the duration of the contract. Government Housing for rent and a starter pack to help you settle in. A stimulating and supportive setting to work in and a unique and beautiful setting to live in. Life on the Falkland Islands The Falkland Islands is a British Overseas Territory, with full internal self-government. Set in the South Atlantic Ocean, around 400 miles east of South America and 8000 miles south-west of the UK, the Falkland Islands are a small, thriving community with a British way of life, benefiting from good local services, a varied social calendar and an absence of traffic jams! The Falkland Islands' stunning natural environment provides an unspoiled landscape and amazing wildlife to observe and explore, including penguins, whales and dolphins, all seen from the shore The Falkland Islands Government (FIG) As the largest employer in the Falkland Islands, we offer many unique and fulfilling job opportunities, across the full spectrum of public services. Our responsibilities include those typically managed by central government – taxation, legislation and policy, as well as those usually managed on a local level such as town planning, health and social services, and education. FIG also provides services specific to the needs of the Falkland Islands, such as fisheries research, power generation and the Government Air Service, FIGAS. Ready for a major change? Come join us. The Falklands are a stimulating and supportive setting to work in and a unique and beautiful setting to live in! To find out more and apply: If you have the skills and experience required for this position, click “apply” today and you will be directed to our website where you will be able to download an application pack. You must be authorised to work in the UK. No agencies please. For further information regarding the position, please contact Dr Matthew Allan, Senior Dental Officer. Timetable for Recruitment and Selection Process Closing Date for Applications - 28 August 2026 Shortlisting commencing – 21st August 2026 Panel Interviews – 7th September 2026 Prior to shortlisting, you may be asked to provide evidence of professional registration and complete a short competency-based assessment. Other suitable skills and experience includes. Pharmacist, Clinical Pharmacist, Community Pharmacist, Hospital Pharmacist, Pharmacy Manager, Responsible Pharmacist, Independent Prescriber, Pharmacy Lead, Primary Care Pharmacist, GP Practice Pharmacist, NHS Pharmacist, Dispensing Pharmacist, Medicines Management Pharmacist, Oncology Pharmacist, Oncology, Chemotherapy, Healthcare Professional, Pharmacy, GPhC Registered Pharmacist, MPharm, Medicines Optimisation, Prescription Checking, Patient Counselling, Clinical Services, NHS, Private Healthcare, Healthcare TPBN1_UKTJ

Your new company This social housing provider is a reputable Housing Association based in the Glasgow region, committed to providing quality housing solutions. With a friendly and collaborative team environment, you will be welcomed and supported as you play a key part in delivering for their tenants within the Housing Team. Your new role As a Housing Officer, you'll manage a designated patch, with a focus on delivering exceptional housing support to tenants. This is an initial 2-month contract, with the possibility of extension. Generic Housing Officer duties: Dealing with anti-social behaviour, voids, allocations, rent arrears and covering a patch. Tenant Support: Be the go-to person for tenants, addressing enquiries, concerns, and requests promptly. Estate Management: Keep a keen eye on property conditions, conduct inspections, and coordinate repairs or maintenance. Tenancy Management: Handle agreements, rent collection, and arrears management. Community Engagement: Foster positive relationships within the community through events and initiatives. What you'll need to succeed Previous Housing Officer Experience Communication Skills: Excellent verbal and written communication Problem-solving: Ability to handle challenging situations IT Skills: Comfortable with Microsoft Office and learning new systems What you'll get in return Competitive Hourly Rate Mon-Fri 9am-5pm 1 day Hybrid working What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk TPBN1_UKTJ

Senior Housing Officer (Know as Neighbourhood Services Manager) Salary£34,795 rising to £36,626 (At 2 years, subject to satisfactory performance) Head Office - Didsbury - Covering Wythenshawe NEIGHBOURHOOD SERVICES MANAGER As a Neighbourhood Services Manager you will be the key contact for all customers within a defined patch of properties. You will deliver a comprehensive and responsive housing management service, with the aim of supporting and empowering customers to resolve issues and making them more independent. You will also be supporting those most vulnerable in our communities. The role involves liaising with customers and undertaking tasks whilstbeing visible on your patch and using all available resources with the objective of achieving sustainability throughout our Neighbourhoods. What youll be doing Handling tenancy-related queries in accordance with contractual requirements and Great Places policies and the Service Delivery Framework. Providing direct tenancy support in our capacity as a landlord to ensure tenancy sustainment. Ensure the effective marketing of vacant homes in accordance with Great Places policies and allocate properties that meet the needs of the customer and the business. Undertake the full rent account management process focusing on balancing the needs of the customer with those of the business. Coaching customers to identify solutions to paying their rent, supporting budgeting, setting up realistic payment plans and taking court action as a last resort. Ensure an effective response to anti-social behaviour and other tenancy breaches in accordance with Great Places policies and the Service Delivery Framework, by undertaking timely fact finding investigations and appropriate action to ensure the protection of Great Places customers and the wider community. Ensure safeguarding concerns are dealt with promptly and appropriate action is takenin line with legal requirements and guidelines. Be present in our neighbourhoods, undertaking regular estate and schemeinspections and monitoring of neighbourhood service contracts, addressing property and estate management issues and taking steps to address any contract under performance. Working collaboratively with other agencies/partners to deliver interventions where necessary for the benefit of our customers. What youll need Commitment to continued professional development. Experience of working in the housing sector orin a similar role is desirable. An understanding ofestate and tenancy management and experience of delivering a range of tenancy management related services is desirable. Experience of working in a customer focused environment, with a proven ability of delivering a high standard of customer service tailored to an individuals needs. Excellent written and verbal communication skills. Ability to organise, time-manage and prioritise work load in a hybrid environment. Proven relationship builder with experience of effective collaborative working with external agenciesand partners. Ability to coach customers to empower them to problem solve and become more independent. Adaptable to use a range ofCustomer relationship management software systems. Proficient in the use of the full range of Microsoft Office applications. Hold a full UK driving license and have access to a vehicle for use at work. Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment;this role is subject to a basic DBS check What we need from you Ability to complete tasks in an accurate and timely manner when working towards a deadline. Able to lone work safely and effectively, able to deliver high quality services predominantly in field-based settings. Commitment to coaching and relationship management demonstrating people skills with an ability to work effectively with stakeholders. Have resilience and emotional intelligence to be able to cope with and manage difficult and challenging situations, whilst showing understanding and empathy. Willingness to share learning with peers, guide, train and to coach others and participate in cross departmental work streams where required. A commitment to attend face to face training sessions as well as virtual sessions and e-learning. Thisis vital and of equal importance as the day to day aspects of your role. A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing. A passion to advocate on behalf of people and communities. A commitment to work in partnership with others for the benefit of Great Places. A commitment to continuous learning and improvement. Ability to work flexibly as and when needed. To be professional and work with integrity, inclusivity and respect for diversity. What we give you in return for your hard work and commitment Pension DC Scheme (up to 10% contribution from both colleague and Great Places) WPA Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members The Market Place High street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Annual Leave Start at 26 days annual leave, increasing up to 30 days within 5 years+ Bank Holidays Reward & Recognition You Count Rewards are individual rewards for going above & beyond Help with transport We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates . Wage Stream You can access savings opportunities and early access to wages At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work. Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment. All successful applicant(s) will be subject to a basic criminal records background check. Further detail on our commitment to safeguarding children/young people & vulnerable adults can be found in the Great Places Housing Group Safeguarding Policy & Recruitment Policy on our website. TPBN1_UKTJ

Your new company A reputable Housing Association is seeking an experienced Housing Revenues Officer to join its customer-focused housing team on a part-time temporary basis 17.5 hours per week for a 4 month period initially.This is an excellent opportunity for a housing professional with experience in income management, rent arrears recovery, and tenancy sustainment. The successful candidate will play a key role in maximising rental income while supporting tenants to maintain their tenancies and access appropriate financial assistance. Your new role Managing a caseload of rent accounts and proactively monitoring arrears Taking early intervention action to prevent arrears escalating Negotiating and monitoring repayment arrangements with tenants Providing advice and support on welfare benefits, Universal Credit, and financial inclusion Preparing and progressing legal action where appropriate in line with policy and legislation Working closely with Housing Officers and external agencies to sustain tenancies Maintaining accurate records and ensuring all income recovery activity is fully documented Contributing to the achievement of performance targets and service standards What you'll need to succeed Previous experience in a Housing revenue, Income Management, Rent Arrears, or Housing Officer role within a Housing Association or Local Authority Strong understanding of rent recovery processes and current welfare reform legislation Experience managing complex arrears cases and supporting vulnerable tenants Excellent communication, negotiation, and customer service skills Ability to manage a varied workload and work effectively both independently and as part of a team What you'll get in return ? Part-time - 17.5 hours per week ? Opportunity to join a well-established social housing provider ? Supportive and collaborative team environment ? Varied and rewarding workload ? Competitive salary and benefits package ? Flexible and hybrid working opportunities available What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk TPBN1_UKTJ

Senior Housing Officer (known as Neighbourhood Services Manager) £34,796 rising to £36,627 (At 2 years, subject to satisfactory performance) Salford / Manchester Permanent,Full Time NEIGHBOURHOOD SERVICES MANAGER As a Neighbourhood Services Manager you will be the key contact for all customers within a defined patch of properties. You will deliver a comprehensive and responsive housing management service, with the aim of supporting and empowering customers to resolve issues and making them more independent. You will also be supporting those most vulnerable in our communities. The role involves liaising with customers and undertaking tasks whilst being visible on your patch and using all available resources with the objective of achieving sustainability throughout our Neighbourhoods. What youll be doing Handling tenancy-related queries in accordance with contractual requirements and Great Places policies and the Service Delivery Framework. Providing direct tenancy support in our capacity as a landlord to ensure tenancy sustainment. Ensure the effective marketing of vacant homes in accordance with Great Places policies and allocate properties that meet the needs of the customer and the business. Undertake the full rent account management process focusing on balancing the needs of the customer with those of the business. Coaching customers to identify solutions to paying their rent, supporting budgeting, setting up realistic payment plans and taking court action as a last resort. Ensure an effective response to anti-social behaviour and other tenancy breaches in accordance with Great Places policies and the Service Delivery Framework, by undertaking timely fact finding investigations and appropriate action to ensure the protection of Great Places customers and the wider community. Ensure safeguarding concerns are dealt with promptly and appropriate action is taken in line with legal requirements and guidelines. Be present in our neighbourhoods, undertaking regular estate and scheme inspections and monitoring of neighbourhood service contracts, addressing property and estate management issues and taking steps to address any contract under performance. Working collaboratively with other agencies/partners to deliver interventions where necessary for the benefit of our customers. What youll need Commitment to continued professional development. Experience of working in the housing sector or in a similar role is desirable. An understanding of estate and tenancy management and experience of delivering a range of tenancy management related services is desirable. Experience of working in a customer focused environment, with a proven ability of delivering a high standard of customer service tailored to an individuals needs. Excellent written and verbal communication skills. Ability to organise, time-manage and prioritise work load in a hybrid environment. Proven relationship builder with experience of effective collaborative working with external agencies and partners. Ability to coach customers to empower them to problem solve and become more independent. Adaptable to use a range of Customer relationship management software systems. Proficient in the use of the full range of Microsoft Office applications. Hold a full UK driving license and have access to a vehicle for use at work. Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment;this role is subject to a basic DBS check What we need from you Ability to complete tasks in an accurate and timely manner when working towards a deadline. Able to lone work safely and effectively, able to deliver high quality services predominantly in field-based settings. Commitment to coaching and relationship management demonstrating people skills with an ability to work effectively with stakeholders. Have resilience and emotional intelligence to be able to cope with and manage difficult and challenging situations, whilst showing understanding and empathy. Willingness to share learning with peers, guide, train and to coach others and participate in cross departmental work streams where required. A commitment to attend face to face training sessions as well as virtual sessions and e-learning. This is vital and of equal importance as the day to day aspects of your role. A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing. A passion to advocate on behalf of people and communities. A commitment to work in partnership with others for the benefit of Great Places. A commitment to continuous learning and improvement. Ability to work flexibly as and when needed. To be professional and work with integrity, inclusivity and respect for diversity. What we give you in return for your hard work and commitment PensionDC Scheme (up to 10% contribution from both colleague and Great Places) WPAHealthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members The Market PlaceHigh street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Annual LeaveStart at 26 days annual leave, increasing up to 30 days within 5 years+ Bank Holidays Reward & Recognition You Count Rewards are individual rewards for going above & beyond Help with transport We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates . Wage StreamYou can access savings opportunities and early access to wages At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work. Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment. All successful applicant(s) will be subject to a basic criminal records background check. Further detail on our commitment to safeguarding children/young people & vulnerable adults can be found in the Great Places Housing Group Safeguarding Policy & Recruitment Policy on our website. The Company Great Places Housing Group exists to improve the lives of the people living in our 25,000 homes across the North West and Yorkshire. We are much more than just a landlord, providing a wide-range of services and promoting partnership work to create vibrant, sustainable communities. You can find details of our story, our vision and our valueshere. At Great Places, we are committed to using inclusive hiring practices.By embracing diversity and difference, we enrich our teams with varied perspectives, drive, and innovation to create an environment in which everyone can thrive. We welcome applications from people of all identities, backgrounds, and cultures and are committed to fostering an environment in which everyone can be their authentic self; building a workforce that truly reflects the diverse communities we serve. TPBN1_UKTJ

Income Officer Location : Chichester Salary : £32,700 Would you like to join Hyde as an Income Services Officer? The Income Services Officer, is key to supporting the prevention and recovery of rent arrears and other debts while helping customers sustain their homes through practical advice, early

The Vacancy As an Income Officer, youll play a key role in helping residents sustain their tenancies while ensuring the organisation can continue delivering great services. Youll manage a patch of properties, working directly with customers to resolve arrears, prevent debt from escalating, and provide support that makes a real difference to peoples lives. This is a varied role that combines customer contact, problem solving, partnership working and legal processes ideal for someone who enjoys a mix of independence and teamwork. Introduction to the role At Chime Housing, we provide vital services that help people to live better lives. Were looking for an Income Officer to join our Housing team and play a key role in supporting residents to sustain their tenancies, while helping us maximise the income we need to deliver great services. Role purpose To provide a proactive income and arrears management service for a defined patch, ensuring customers receive the support they need to maintain successful tenancies. Whats the role? Key Accountabilities: oManage rent arrears and tenancy-related debts in line with policy, procedures and best practice. o Reduce debt owed in rent and service charges through early intervention and effective case management. o Work closely with Lettings colleagues to prevent arrears for new customers. o Support tenancy sustainment by identifying vulnerabilities and referring to safeguarding, social services, mental health teams and other agencies where appropriate. o Take appropriate action to prevent arrears escalation, including making affordable repayment agreements, serving notices, preparing legal paperwork and presenting cases in court. o Monitor payment defaults following legal action and take further steps where required. o Maintain accurate records and ensure regular contact with tenants. o Provide advice on budgeting, income and expenditure, and welfare benefits, referring complex cases to specialist agencies. o Liaise with Housing Benefit and the DWP (Universal Credit) to resolve claims and adjustments. o Set up and amend direct debits in response to customer or Housing Benefit changes. o Carry out home visits and office appointments to discuss arrears. o Reconcile payments and adjustments with the Finance Team. o Achieve agreed income recovery targets for rent collection and arrears reduction. o Undertake any other duties appropriate to the role. What are we looking for? o Essential: o Experience: Proven debt management experience; experience supporting people in challenging or stressful situations; experience presenting in court and understanding legal processes for rent arrears. o Knowledge: Understanding of relevant housing legislation; familiarity with Microsoft Office; ability to use Housing Management and Arrears Management systems. o Skills & Abilities: Excellent customer service, communication, negotiation and problem solving skills; strong organisational and time management abilities; accurate data input; ability to work independently and collaboratively; ability to manage confrontation; valid driving licence and access to a vehicle. o Qualifications: Good general education or relevant experience. Desirable: o CIH recognised qualification. o Commitment to CIH professionalism standards and championing the role of housing professionals. What can we offer you? o 28 days annual leave (pro rata) o Employer pension contribution of up to 11% o Development opportunities o Comprehensive employee rewards scheme How we work We embrace agile working blending time in our communities, shared spaces, and remote working. With digital technology at the heart of our approach, we empower teams and individuals to work flexibly. How to apply If this sounds like your next role, click apply now, tell us why youve got what it takes, and attach a copy of your current CV. Closing date: 9 th September 2026 Interviews: 21 st September 2026 (Please note we reserve the right to close the vacancy early if we receive a large response.) TPBN1_UKTJ

Income Officer Supported Housing Location: Manchester area Hybrid, 3 days office / 2 days home Salary: £32,400 Contract: Temporary & Permanent opportunities Sector: Supported Housing MK Consult is working with one of the UK's largest specialist supported housing providers to recruit an experienced Income Officer to join its Income team. The organisation manages approximately 2,500 units and works extensively with Local Authorities and Housing Benefit teams to ensure customers receive the correct funding and their rent accounts are effectively managed. This role will suit someone who really understands Housing Benefit, income recovery and Local Authority processes and can build strong working relationships across multiple authorities. The Role Reporting to the Head of Income, you'll be responsible for: Managing rent accounts, arrears and Housing Benefit shortfalls Building and maintaining strong relationships with Local Authority Housing Benefit teams Processing Housing Benefit decision notices and checking eligible rent payments Resolving suspended, cancelled and underpaid Housing Benefit claims Raising rent demands, shortfall invoices and arrears correspondence Reconciling current and former tenant accounts Supporting Housing Benefit appeals where rents have been restricted Working closely with customers, care providers, Housing Officers and internal teams Supporting the wider Income team as required The role is focused on ensuring rental debts are collected in full and supporting customers who move between Housing Benefit eligibility and self-funder status. What We're Looking For We're particularly keen to speak with candidates who have: Housing Benefit and/or Universal Credit experience Strong experience dealing with Local Authorities Income, rent recovery or credit control experience Supported housing or housing association experience Confidence dealing with complex Housing Benefit queries Strong Excel and numerical skills Excellent communication and stakeholder management skills The ability to manage their own workload and escalate issues appropriately Experience of working with Housing Benefit/Universal Credit departments to secure full payment of amounts due is an essential requirement. Both temporary and permanent opportunities are available. If you have a background in Housing Benefit, supported housing income or rent recovery and enjoy building strong relationships with Local Authorities, we'd be keen to hear from you. Contact MK Consult for a confidential conversation. TPBN1_UKTJ

I'm helping a well establised housing provider recruit for a Housing Officer position. Key Responsibilities • Deliver an effective and customer-focused housing management and tenancy service., • Manage rent arrears, including Housing Benefit and Universal Credit cases., • Provide support around financial inclusion and debt management., • Manage anti-social behaviour (ASB) cases and work towards effective resolutions., • Support allocations and voids management, ensuring properties are managed efficiently., • Build positive and professional relationships with residents and encourage effective tenancy engagement., • Follow through legal and tenancy enforcement proceedings, including representing PRHA at court where required., • Attend and contribute to external meetings with partners, agencies and community stakeholders., • Act as a key point of contact for residents, providing advice, guidance and support., • Work collaboratively with internal teams and external agencies to resolve tenancy and neighbourhood issues., • Maintain accurate records and ensure all housing management activities comply with relevant legislation and organisational policies. About You We are looking for someone who can demonstrate: • Proven experience in housing management or a closely related environment., • Experience of legal proceedings, tenancy enforcement or transferable legal skills., • Strong knowledge and practical experience of rent arrears and income management., • Experience dealing with Housing Benefit and Universal Credit., • Knowledge of financial inclusion and debt management., • A good understanding of relevant housing legislation and tenancy law., • Excellent customer service and communication skills., • Strong organisation, time management and planning skills., • The ability to manage a busy caseload and prioritise competing demands., • Strong problem-solving, negotiation and influencing skills., • The confidence to deal with challenging situations professionally and effectively., • A proactive, approachable and resident-focused attitude. Please apply if intersted

As a Rent and Service Charge Officer in the property sector, you'll play a key role in managing rent and service charge accounts, ensuring accuracy and efficiency. Based in London, this temporary role helps the organisation stay on top of its finances while supporting its property operations. Client Details A Social Housing organisation based in London. Description Maintain accurate rent and service charge records. Prepare and issue service charge budgets and statements. Assist with rent reviews and adjustments as required. Investigate and resolve tenant queries regarding charges. Monitor arrears and support the collection process. Ensure compliance with relevant legislation and policies. Collaborate with other teams to provide financial data. Contribute to process improvements in rent and service charge management.Profile A successful Rent and Service Charge Officer should have: Experience in property rent and service charge management. Strong numerical and analytical skills. Proficiency in relevant financial software and systems. A good understanding of property-related legislation. Excellent communication and problem-solving abilities. Attention to detail and organisational skills.Job Offer Hourly rate of £23.00 to £28.00, dependent on the level of experience. 27 days holiday plus bank holidays (rising with service). 2 Giveback Days per year to volunteer in the local community. Local Government Pension Scheme. Supportive and inclusive working culture.If you're interested in this role, apply now

Housing & Compliance Officer Location: Greater London Salary: £34,000 Contract: Permanent | 35 Hours Per Week (Hybrid Working - Flexible approach to working hours can be considered.) Start Date: ASAP We're working with a Housing Association in Greater London to recruit a Housing & Compliance Officer. This is a varied role combining housing management responsibilities with health & safety and compliance duties across a portfolio of approximately 250 general needs and supported housing properties. Key Responsibilities - • Manage tenancies and act as a key point of contact for residents. - Conduct property inspections, health & safety checks, and compliance visits. - Ensure properties remain compliant with fire safety, gas, electrical, and building safety requirements. - Manage tenancy breaches, anti-social behaviour, neighbour disputes, and rent arrears. - Liaise with contractors regarding repairs, maintenance, and compliance works. - Support tenants to sustain their tenancies and access relevant support services. - Maintain accurate housing and compliance records. About You - • Minimum 2 years' experience within housing management, supported housing, or a similar environment. - Experience carrying out property inspections and compliance checks. - Knowledge of tenancy management and housing compliance. - Strong communication and customer service skills. - Ability to work independently and manage a varied workload. - Experience working with tenants, contractors, landlords, and external agencies. If you're a Housing Officer with exposure to compliance, health & safety, or property inspections and are looking for a varied permanent opportunity, I'd be keen to speak with you. Muhammad Uthmaan Ali (url removed) (phone number removed) The Oyster Partnership Ltd. is an equal opportunities employer and welcomes applications from all candidates regardless of age, disability, gender, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. All applicants must have the right to work in the UK. We are unable to offer visa sponsorship for this role. Proof of eligibility will be requested before any offer is confirmed. By applying, you consent to processing your personal data in accordance with UK GDPR and our Privacy Policy, for the purposes of this recruitment process only. Your data will be held securely and not shared with third parties without consent

Role: Supported Housing Officer Contract Length: 3 Months Rate: £19-£22 per hour Office Presence: 5 Days a week on site We are currently working with a well-established housing provider in West London to recruit an experienced Interim Supported Housing Officer. This role is ideal for a housing professional with a strong background in supported housing and experience working with vulnerable client groups. The role You will deliver a high-quality supported housing service, managing a caseload of residents with complex needs and supporting them to maintain their accommodation and achieve positive outcomes. Key responsibilities include: Managing a supported housing caseload and delivering housing-related support Working with residents experiencing mental health issues, asylum seekers, ex-offenders, and individuals affected by domestic abuse Completing support plans, risk assessments, and safeguarding referrals Supporting tenancy sustainment and addressing issues such as rent arrears and anti-social behaviour Liaising with local authorities, probation services, health professionals, and specialist support agencies Promoting independence while ensuring residents’ safety and wellbeing Maintaining accurate records and case notes using housing management systems 5 Days a week on site Essential experience To be considered for this role, you must have: Previous experience working as a Supported Housing Officer Proven experience supporting vulnerable client groups, including: Individuals with mental health needs Asylum seekers Ex-offenders Survivors of domestic abuse Strong knowledge of safeguarding, risk management, and support planning Excellent communication, resilience, and case management skills

Income Officer Watford Salary: £35,000 - £40,000 Permanent, 37 hours per week The Vacancy As an Income Officer, you’ll play a key role in helping residents sustain their tenancies while ensuring the organisation can continue delivering great services. You’ll manage a patch of properties, working directly with customers to resolve arrears, prevent debt from escalating, and provide support that makes a real difference to people’s lives. This is a varied role that combines customer contact, problem‑solving, partnership working and legal processes — ideal for someone who enjoys a mix of independence and teamwork. Introduction to the role At Chime Housing, we provide vital services that help people to live better lives. We’re looking for an Income Officer to join our Housing team and play a key role in supporting residents to sustain their tenancies, while helping us maximise the income we need to deliver great services. Role purpose To provide a proactive income and arrears management service for a defined patch, ensuring customers receive the support they need to maintain successful tenancies. What’s the role? Key Accountabilities: • Manage rent arrears and tenancy‑related debts in line with policy, procedures and best practice., • Reduce debt owed in rent and service charges through early intervention and effective case management., • Work closely with Lettings colleagues to prevent arrears for new customers., • Support tenancy sustainment by identifying vulnerabilities and referring to safeguarding, social services, mental health teams and other agencies where appropriate., • Take appropriate action to prevent arrears escalation, including making affordable repayment agreements, serving notices, preparing legal paperwork and presenting cases in court., • Monitor payment defaults following legal action and take further steps where required., • Maintain accurate records and ensure regular contact with tenants., • Provide advice on budgeting, income and expenditure, and welfare benefits, referring complex cases to specialist agencies., • Liaise with Housing Benefit and the DWP (Universal Credit) to resolve claims and adjustments., • Set up and amend direct debits in response to customer or Housing Benefit changes., • Carry out home visits and office appointments to discuss arrears., • Reconcile payments and adjustments with the Finance Team., • Achieve agreed income recovery targets for rent collection and arrears reduction., • Undertake any other duties appropriate to the role. What are we looking for? • Essential:, • Experience: Proven debt management experience; experience supporting people in challenging or stressful situations; experience presenting in court and understanding legal processes for rent arrears., • Knowledge: Understanding of relevant housing legislation; familiarity with Microsoft Office; ability to use Housing Management and Arrears Management systems., • Skills & Abilities: Excellent customer service, communication, negotiation and problem‑solving skills; strong organisational and time‑management abilities; accurate data input; ability to work independently and collaboratively; ability to manage confrontation; valid driving licence and access to a vehicle., • Qualifications: Good general education or relevant experience. Desirable: • CIH‑recognised qualification., • Commitment to CIH professionalism standards and championing the role of housing professionals. What can we offer you? • 28 days’ annual leave (pro rata), • Employer pension contribution of up to 11%, • Development opportunities, • Comprehensive employee rewards scheme How we work We embrace agile working — blending time in our communities, shared spaces, and remote working. With digital technology at the heart of our approach, we empower teams and individuals to work flexibly. How to apply If this sounds like your next role, click ‘apply now’, tell us why you’ve got what it takes, and attach a copy of your current CV. Closing date: 9th September 2026 Interviews: 21st September 2026 (Please note we reserve the right to close the vacancy early if we receive a large response.)

PRSO (Private Rent Sector Offer) Officer Location: Wembley, HA9 0FJ Rate of pay: £23.81 PAYE / £31.35 Umbrella Temporary until December 2026 Hybrid Working 3 Positions AvailableThe Role We are looking for experienced PRSO Officers (Private Rent Sector Offer) to support households owed a full housing duty by securing suitable private rented accommodation and managing cases through to successful housing outcomes. Key Responsibilities Assess housing needs and suitability of accommodation. Make Private Rented Sector Offers (PRSOs) in line with housing legislation. Complete affordability and income assessments. Manage a caseload of homelessness applications. Prepare decision letters and statutory notifications. Work closely with landlords, agents and partner organisations. Conduct property and customer visits when required. Maintain accurate records and case notes. Support vulnerable customers and manage complex cases.About You Experience working in homelessness, housing options or a similar housing service. Strong knowledge of homelessness legislation and PRSO processes. Experience supporting vulnerable customers. Excellent communication and case management skills. Able to manage a busy workload and meet deadlines. Confident working with internal teams and external partners.To apply for the PRSO (Private Rent Sector Offer) Officer position, please submit your CV for consideration

We are recruiting an experienced Rents Finance Officer to join Moat's Accounting Services team on a temporary rolling contract. The successful candidate will maintain the rent accounting system, ensuring tenant, property and financial information remains complete, current and accurate. This is a finance-focused position requiring practical rent accounting, transaction processing and reconciliation experience. Key Responsibilities • Process transactions and automatic payment files to tenant rent accounts accurately and promptly., • Maintain payment types and posting references within the housing management system., • Post cash-book rent items and retain appropriate supporting records., • Reconcile nominal ledger control accounts against transactions posted within the housing management system., • Identify, investigate and resolve rent-account or ledger discrepancies., • Raise the rent debit and reconcile postings against expected charges., • Process dishonoured Direct Debit adjustments and issue notifications to tenants or Income Recovery., • Update tenant and property accounts following tenant movements., • Process account changes for new properties and property disposals., • Support transactions involving staircasing, Social HomeBuy, Right to Buy, Right to Acquire and stock disposals., • Respond professionally to rent-related enquiries from tenants, colleagues and internal stakeholders., • Provide cover for producing sales invoices when required., • Index documents accurately within the document management system., • Maintain complete records and audit trails for transactions and adjustments., • Manage information in accordance with data governance requirements, legislation and organisational procedures. Essential Requirements • Previous experience as a Rents Finance Officer, Rent Accounting Officer, Housing Finance Officer or in a similar role., • Practical experience maintaining tenant rent accounts., • Strong Microsoft Excel skills., • Experience processing financial transactions accurately., • Experience using financial databases, ledgers or housing management systems., • Knowledge of cash-book postings and financial reconciliations., • Understanding of nominal ledger control accounts., • Strong numeracy, analytical and problem-solving skills., • Excellent attention to detail and record-keeping abilities., • Ability to manage competing deadlines while maintaining accuracy., • Good written and verbal communication skills. Desirable Requirements • Previous experience using ActiveH or Active Housing., • Experience working within social housing, a housing association or local authority., • Experience raising and reconciling rent debits., • Experience processing dishonoured Direct Debits., • Knowledge of tenant movements, new properties and property disposals., • Exposure to staircasing, Social HomeBuy, Right to Buy or Right to Acquire transactions., • Experience producing sales invoices or using document management systems. About You You will be a numerate, organised and detail-focused rents finance professional who can work effectively within a busy accounting environment. You should be comfortable processing tenant transactions, completing reconciliations, investigating discrepancies and handling financial information accurately. Strong Excel skills are essential, while ActiveH and social housing experience would be highly advantageous. Contract Information This is a temporary rolling contract while Moat recruits for a permanent Rents Finance Team Leader. The rate, hours, location, working pattern and exact start date are being confirmed and will be discussed with suitable applicants before submission. How to Apply Please apply with an up-to-date CV demonstrating your rents finance, tenant-account, Excel, systems and reconciliation experience. Suitable candidates will be contacted to discuss their experience, availability and requirements before submission

Homelessness Prevention Tenancy Relations Officer Temporary 3-6 months initially Competitive Rates West London area Our client is looking for a dedicated professional to join their Homelessness, Independence and Prevention Service (HIPS) to deliver a specialist private rented tenancy advice service that protects households facing eviction, repossession, issues of disrepair, landlord harassment, and affordability within private rented accommodation.As a Homelessness Prevention Tenancy Relations Officer, you will be at the frontline of preventing homelessness. This is a high-impact, specialist role where you will provide housing advice to private rented tenants within the Borough, in-person and remotely. You will attend possession hearings to provide on-the-day triage, advice, and advocacy for tenants. You will hold a caseload whilst providing wider support to HIPS regarding private rented tenancy issues. You will also be a technical expert, navigating complex legislation such as the Renters' Rights Act 2025 and the Homelessness Reduction Act 2017 to identify misuse of possession grounds and secure adjournments that allow for vital prevention activity. Court Advocacy & Representation: Representing the Council and private rented tenants in court and tribunal proceedings, drafting witness statements, and negotiating with lenders and landlords. Enforcement & Protection: Investigating breaches of housing legislation to assist with civil penalty notices and pursuing remedies like Rent Repayment Orders. What you will need: Comprehensive understanding of the Housing Act 1996, Renters' Rights Act 2025, and Protection from Eviction Act 1977. Proven track record of investigating legislative breaches, making statutory decisions, and producing legally robust reports. Please click apply now or contact me for more information Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Senior Extra Care Officer (Housing) Location: Bristol Court, United Drive, Feltham, TW14 9AG - Fully Office Based Contract: Fixed-term Secondment Cover - 6 months (possible extension) Hourly Rate: £21.41 PAYE / £28.48 Umbrella Hours: Mon-Fri, 36 hours Service: Specialist Housing (Extra Care) Start date: ASAP Are you passionate about supporting vulnerable residents to live independently while delivering excellent housing management services? We are seeking a proactive and customer-focused Senior Extra Care Officer to join our team at Bristol Court, a thriving Extra Care Housing scheme in Feltham. This is a full-time, site-based position providing cover for a secondment. Please note that remote working is not available, and the successful candidate will be required to work on-site five days per week. About the Service Bristol Court is a specialist Extra Care Housing scheme consisting of 94 self-contained flats supporting residents aged 18 and over, including: Older people People living with dementia Individuals with learning disabilities Individuals with mental health needs Our aim is to help residents maintain their independence while ensuring they feel safe, supported, and connected within their community. About the Role As Senior Extra Care Officer, you will play a key role in delivering high-quality housing management and tenancy support services. Working closely with the Housing Management team, you will support residents throughout their tenancy journey while helping maintain a safe, welcoming, and well-managed housing environment. You will be responsible for: Managing tenancy sign-ups and supporting new residents to settle into their homes Handling tenancy-related enquiries and providing housing advice Supporting rent account monitoring and tenancy sustainment activities Assisting residents with housing, welfare, and benefits-related issues Managing and resolving low-level anti-social behaviour cases Supporting tenants to report repairs and resolve day-to-day housing matters Promoting tenant responsibilities and compliance with tenancy agreements Maintaining accurate tenancy records and related documentation Working collaboratively with care providers, partners, and internal teams Responding to emergencies and supporting health and safety compliance across the scheme Supporting the line management of Concierge Officers and ensuring service standards are maintained About You We are looking for an experienced housing professional with a strong understanding of tenancy management and a passion for improving outcomes for vulnerable residents. You will have: Experience working within housing management, supported housing, or Extra Care Housing environments Knowledge of housing legislation, tenancy management, and safeguarding principles Excellent communication and interpersonal skills The ability to build positive relationships with residents, colleagues, and partner agencies Strong IT skills and confidence using digital systems Experience managing challenging situations and resolving problems effectively A proactive, organised, and customer-focused approach The ability to work independently while contributing positively as part of a team Previous experience within an Extra Care Housing setting is highly desirable. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Job Title: Housing Officer Location: West London (Office-Based) Rate: £29 per hour (Umbrella) Contract: 3-Month Ongoing Contract About the Role We are currently recruiting for an experienced Housing Officer to join a busy housing service in West London. This is an office-based role offering a 3-month ongoing contract, ideal for a confident professional who can hit the ground running. Key Responsibilities Manage a designated patch of general needs and/or temporary accommodation properties Deliver a high-quality, customer-focused housing management service Handle tenancy management matters including rent arrears, ASB, complaints, and breaches of tenancy Carry out investigations and take appropriate enforcement action where required Work closely with internal teams and external agencies to resolve housing issues Ensure compliance with housing legislation, policies, and procedures Maintain accurate records and case notes using housing management systemsEssential Requirements Proven experience working as a Housing Officer Strong knowledge of housing management, tenancy law, and best practice Experience managing ASB cases and tenancy enforcement Excellent communication, negotiation, and organisational skills Ability to work effectively in a fast-paced, office-based environment Available for an immediate or short-notice start How to Apply If you are an experienced Housing Officer looking for your next contract opportunity in West London, please apply with your CV for immediate consideration

A fantastic opportunity has emerged for a Housing Officer to join one of Adecco Public Sector's most improved Housing Association clients in a temporary post, covering for some absences in their team. The post holder will be working hybridly from our client's North London office and expected to own a patch of approximately (Apply online only) units which will include shared ownership and mainly general needs homes. You will be expected to seek out solutions for all customers whatever their needs and will need to be able to think independently and creatively. Covering a geographical patch locally in North London (e.g Enfield, Barnet, Waltham Forest & Haringey), this is a full time post (37.5 hours per week, Monday to Friday) and the successful candidate will be expected to have knowledge of/experience in: Delivering a customer-focused neighbourhood management service across a defined area. Conducting inspections to maintain property standards and safety. Managing tenancy breaches, including Anti-Social Behaviour (ASB), in line with policies. Performing tenancy audits to ensure all tenant details are current and accurate. Collaborating with external agencies to provide the best support for our tenants. Assisting with rent collection and arrears management in partnership with our Income Team. Engaging with tenants to enhance their living experience and address their needs. Voids monitoring and controlPlease note, a car driver/owner is essential for this role due to the size and geographical area of your patch. Expertise in tenancy management would be highly desirable. Only applicants who feel they meet the above criteria, and can start on short notice (1 week's notice period maximum) need apply for this role as the client is keen to fill this vacancy as soon as possible and conduct interviews in mid/late August 2026

Housing Finance Officer (Temporary Contract) London Bridge £17.00 - £19.00 per hour 9:00am - 5:00pm, Monday to Friday (4 days in the office, 1 day working from home) ⏳ 3-Month Temporary Assignment Finance Department Immediate Start About the Role We are recruiting for an experienced Housing Finance Officer to join a well-established housing organisation based near London Bridge. Working within the Finance team, you will be responsible for supporting the management of rental income, tenant charges, service charges and financial reporting, ensuring accurate records are maintained and income is processed correctly. Key Responsibilities Process rent payments, tenant charges and rent adjustments Reconcile rental income and maintain accurate financial records Monitor arrears and produce reports on outstanding balances Support tenants with rent account and payment queries Assist with monthly reporting, audits and income analysis Support the calculation and administration of service charges Allocate communal costs and assist with year-end service charge statements Work closely with Housing Officers, Finance colleagues and external agencies About You To be successful in this role, you will have: Experience within housing finance, rent accounting, income management or a similar finance environment Experience carrying out reconciliations and processing financial transactions Exposure to service charge administration Experience supporting financial reporting and audits Strong Excel, analytical and organisational skills Excellent communication skills and a customer-focused approach Interview Timeline This Friday or early next week for a 15 min call over Teams Second stage interview in person, plus excel test to completeOffice Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

A collaborative and tenant focused Housing provider in London is looking to take on a Rent Recovery Officer in their welcoming team environment. They believe in affordable, good quality houses and are committed to making a difference to their customers and communities in the local area. They are looking to bring someone in for a minimum of 6 months with the high likelihood it is extended further. The candidate will manage their patch of properties and are responsible for maximising rental income whilst providing great customer support. Responsibilities: Lead on rent accounts and be the point of contact for tenants for queries Maximise income recovery through intervention Follow landlord approved escalation processes and procedures Hit personal and team KPI’s and help with the take-up of Universal Credit Requirements: Knowledge of income management and relevant housing legislation Understanding of welfare benefits and use of financial records and IT systems Strong customer service and working well in a team environment Ability to communicate effectively with both internal and external stakeholders If you are looking for your next role and are experienced in Rental Income Recovery, please apply ASAP

A well-established housing provider is seeking an experienced and proactive Housing Officer to join their team on an initial 3-month interim contract, with the potential for the position to become permanent. Working Pattern: 5 days per week on-site Contract: 3 months initially, with potential to become permanent Rate: £22 -£23 per hour Driving Requirement: Full UK driving licence and access to a vehicle Portfolio: 500+ properties across London The successful candidate will take responsibility for managing a substantial portfolio of 500+ properties across London, delivering a high-quality tenancy management service while supporting the wider housing team. This is a hands-on role requiring strong knowledge of tenancy management, income recovery, voids, nominations and neighbourhood management. You will also be expected to act as a positive role model and source of support to other housing staff, sharing knowledge, promoting good practice and helping to maintain high standards across the service. Key Responsibilities Manage a portfolio of 500+ residential properties across London, ensuring effective tenancy and neighbourhood management. Take full responsibility for the day-to-day management of tenancies, from tenancy commencement through to tenancy termination. Provide professional and proactive advice to residents on tenancy matters, housing management issues and service requests. Manage rent arrears and income recovery, taking appropriate action to maximise rental income and minimise arrears. Identify early warning signs of tenancy failure and implement appropriate interventions to sustain tenancies. Manage void properties, working closely with repairs and other internal teams to minimise void periods and ensure properties are returned to lettable standard. Manage nominations and lettings, ensuring properties are allocated appropriately and in accordance with relevant policies and procedures. Conduct tenancy visits, inspections and neighbourhood visits across the London portfolio. Investigate and resolve tenancy breaches, anti-social behaviour, unauthorised occupation and other tenancy management issues. Work collaboratively with residents, local authorities, contractors and partner agencies to resolve complex housing matters. Maintain accurate and comprehensive records on housing management systems, ensuring cases and actions are fully documented. Monitor outstanding actions and proactively progress cases through to resolution. Provide a visible and customer-focused housing management service across the organisation's housing stock. Support the identification and resolution of recurring housing management issues and contribute to continuous service improvement. Act as a role model for housing staff, providing guidance, knowledge sharing and practical support to colleagues. Promote consistency, professionalism and best practice across the housing service. Support colleagues with complex tenancy cases and provide advice on appropriate housing management interventions. Work collaboratively with senior management to achieve key housing performance targets and service objectives. Ensure all activities comply with relevant housing legislation, regulatory requirements, organisational policies and procedures. Travel regularly across London to undertake property visits, resident meetings, inspections and other operational duties.Essential Experience Proven experience working as a Housing Officer, Tenancy Manager, Neighbourhood Officer or similar housing management professional. Strong experience managing a substantial residential housing portfolio, ideally 500+ properties. Comprehensive knowledge of tenancy management and housing management procedures. Practical experience of income recovery, rent arrears and tenancy sustainment. Experience managing voids and lettings. Experience of nominations and allocations within social housing. Strong understanding of tenancy enforcement, tenancy breaches and housing-related case management. Experience working within a housing association, local authority or social housing environment. Ability to manage competing priorities and a high-volume caseload effectively. Strong communication, negotiation and interpersonal skills. Ability to work independently while contributing effectively to a wider housing team. Demonstrable ability to support, mentor and act as a role model to other housing professionals. Full UK driving licence and access to a vehicle. Willingness and ability to work 5 days per week on-site and travel across London as required. APPLY NOW for the Housing Officer role

Senior Allocations & Lettings Officer Location: Hybrid working — 3 days onsite and 2 days remote Contract: Initial 4-month contract, with a strong possibility of extension Start date: 1st September Rate: £32.59 PAYE or £42 Umbrella Team responsibility: Managing a small team of 5 officers An award-winning public sector organisation is seeking an experienced Senior Allocations & Lettings Officer to manage and support the delivery of an efficient, responsive, and customer-focused social housing allocations and lettings service. This is an excellent opportunity for an experienced housing professional with strong team management skills and a detailed understanding of housing legislation, allocations policies, voids, lettings, and housing options. The Role As Senior Allocations & Lettings Officer, you will manage a team of five officers responsible for delivering housing allocations, lettings, transfers, decants, and under-occupation services. You will provide leadership, guidance, and support to ensure that applicants and residents receive accurate advice and appropriate housing solutions. You will also work closely with internal teams, Registered Providers, contractors, landlords, surveyors, and other partners to deliver a seamless and financially efficient service. The role requires a strong customer focus, excellent organisational skills, and the ability to make sound decisions within a legislative and performance-driven environment. Key Responsibilities Manage, motivate, and develop a team of five officers delivering allocations and lettings services. Oversee the provision of social housing in line with relevant legislation, statutory guidance, and housing allocation policies. Maintain a detailed working knowledge of the Housing Act 1996 Part VI and relevant homelessness legislation. Support the delivery of allocations through the housing register, transfers, decants, nominations, and under-occupation schemes. Monitor performance against key performance indicators and service standards. Work with the voids team, surveyors, contractors, and landlords to improve void turnaround times and minimise rental income loss. Ensure available properties are allocated and let efficiently and in accordance with policy. Liaise closely with Registered Providers regarding nomination requests and nomination agreements. Provide advice and guidance to residents regarding housing options, temporary accommodation, social housing, transfers, and alternative housing solutions. Manage and respond to customer complaints, Members’ enquiries, and complex correspondence within required timescales. Prepare written and verbal briefings, reports, performance information, and financial returns for senior management and relevant stakeholders. Ensure officers maintain accurate, timely, and complete records on the authority’s housing IT systems. Ensure that information is recorded correctly to meet legal, landlord, tenant, and data-quality requirements. Assist with emergency housing decants, transfers, service continuity, and other urgent housing matters. About You The successful candidate will have: Proven experience working in housing allocations, lettings, housing management, or a related property environment. Experience managing, supervising, coaching, or supporting a team. Good knowledge of housing legislation, statutory guidance, and social housing allocation frameworks. An understanding of Housing Act 1996 Part VI and homelessness legislation. Experience working with housing registers, nominations, transfers, decants, voids, or temporary accommodation. Experience supporting vulnerable residents and handling sensitive or complex customer issues. Experience working within a performance management framework and reporting against KPIs. Strong knowledge of customer-focused housing services and service improvement. Experience managing complaints, enquiries, correspondence, and competing priorities. Good numeracy and basic accounting skills, including the ability to produce clear and accurate reports. Excellent written and verbal communication skills, with the ability to adapt messages to different audiences. Strong administrative, organisational, record-keeping, and case-management skills. Experience using housing management systems, databases, spreadsheets, email, and other IT applications. Knowledge of health and safety procedures and their practical application within housing and lettings services. The ability to work effectively in a hybrid, agile, and sometimes remote-working environment. A relevant housing qualification, NVQ, GCSEs, or equivalent experience within housing or property management would be advantageous Working Arrangements This is an initial 4-month contract with a view to extend, subject to service requirements and performance. The successful candidate will work on a hybrid basis, with 3 days onsite and 2 days remote. The role is expected to commence on 1st September. The position offers the opportunity to join an award-winning organisation and make a direct contribution to the delivery of effective social housing and lettings services. Keywords Senior Allocations and Lettings Officer, Senior Housing Allocations Officer, Allocations Officer, Lettings Officer, Housing Allocations, Social Housing, Council Housing, Housing Register, Housing Management, Housing Options, Housing Services, Housing Association, Registered Provider, Local Authority Housing, Public Sector Housing, Property Management, Void Management, Voids Officer, Void Turnaround, Empty Homes, Social Housing Lettings, Lettings Management, Housing Act 1996 Part VI, Homelessness Act 2002, Homelessness Legislation, Housing Allocation Scheme, Allocation Policy, Nominations, Nomination Agreements, Decants, Transfers, Under-Occupation, Temporary Accommodation, Rehousing, Rent Loss, KPI Reporting, Performance Management

We are seeking an experienced Housing Officer to manage a patch of approximately (Apply online only) properties, delivering a high-quality housing management service to residents. The successful candidate will be responsible for tenancy management, rent collection and arrears recovery, allocations and voids management, resident engagement, and managing anti-social behaviour cases. You will work closely with support services and external stakeholders to help residents sustain their tenancies and build strong communities. Key Responsibilities Manage a designated housing patch and provide an effective tenancy management service. Maximise rental income and oversee rent and service charge collection. Manage arrears cases, including Housing Benefit and Universal Credit matters. Monitor and reduce void turnaround times. Investigate and manage ASB and tenancy breaches. Prepare and serve legal notices and complete pre-court documentation. Represent the organisation at court hearings and external meetings. About You Previous housing management experience. Knowledge of housing legislation and tenancy management practices. Experience in arrears recovery, financial inclusion and debt management. Experience of legal proceedings, court attendance or transferable enforcement experience. Strong communication, negotiation and problem-solving skills. Excellent customer service and organisational abilities. Apply Please submit your CV along with a Supporting Statement outlining your interest in the role and how you meet the requirements of the position

Housing Support Officer Permanent £35,000 - £40,000 North London Hamilton Woods are currently recruiting for a Housing Support Officer to support tenants maintain their tenancies, on a permanent basis. Duties and Responsibilities of the Housing Support Officer: Deliver a comprehensive housing management service across a designated patch, supporting residents with tenancy-related matters, complaints and sustainment advice. Support residents with the completion of welfare and benefit-related documentation. Work closely with operational teams and support services regarding tenancy start dates, terminations and transfers. Prepare tenancy documentation and resident welcome information. Provide relevant arrears and account information to income teams to support debt resolution processes. Offer guidance and support to operational teams on rent accounts, welfare benefits and tenancy management matters. Review support needs and risk assessments to ensure housing management responsibilities are delivered effectively.Essential Requirements of the Housing Support Officer: Enhanced DBS Full UK Driving LicenceTo be considered for this exciting role, please contact Lucie Houston - Managing Consultant at Hamilton Woods or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful

I'm currently working with a Housing Association based in North London who are looking to appoint an Interim Income Officer on an initial 3-month contract, with a possibility of extension. This role will focus on rent arrears management across General Needs and Supported Housing, with responsibility for the full income recovery process, including early intervention, repayment arrangements, court preparation and possession proceedings where required. Key Details: Role: Income Officer Rate: Competitive Hourly Rate Location: North London Contract: Initial 3 months Hours: 35 hours per week (Hybrid Working) Key Experience Required: Income Officer / Income Recovery experience within social housing Rent arrears management PCOL experience Court attendance and possession proceedings Universal Credit & Housing Benefit knowledge Tenancy sustainment and support for vulnerable residents The successful candidate will manage arrears cases from early intervention through to court action, so recent possession and legal enforcement experience is essential. If this role is of interest, please send over your updated CV to (url removed) Muhammad Uthmaan Ali (url removed) (phone number removed) The Oyster Partnership Ltd. is an equal opportunities employer and welcomes applications from all candidates regardless of age, disability, gender, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. All applicants must have the right to work in the UK. We are unable to offer visa sponsorship for this role. Proof of eligibility will be requested before any offer is confirmed. By applying, you consent to processing your personal data in accordance with UK GDPR and our Privacy Policy, for the purposes of this recruitment process only. Your data will be held securely and not shared with third parties without consent

Income Recovery Officer Working Pattern: Hybrid – 2 days per week in the office We are currently recruiting for a Complex Income Recovery Officer to join a busy Rents Team in South-West London. This is an excellent opportunity for an experienced Housing Income Officer, Income Recovery Officer, Rent Recovery Officer or Housing Officer with strong experience managing complex rent arrears and debt recovery cases. The Role You will be responsible for managing a caseload of customers with complex rent arrears and financial circumstances, working proactively to understand the causes of arrears and identify sustainable solutions. Key responsibilities will include: • Managing complex rent arrears and income recovery cases, including former tenancy arrears, • Working with customers to identify barriers to payment and agree appropriate repayment solutions, • Taking appropriate action to recover outstanding rent and reduce arrears, • Preparing legal documentation and progressing cases through possession proceedings, • Representing cases at court and attending possession hearings where required, • Managing sensitive and challenging customer situations professionally and effectively, • Working closely with solicitors and other internal and external stakeholders, • Providing advice and support around welfare benefits and customers' ability to pay, • Supporting tenancy sustainment and seeking positive outcomes for customers wherever possible, • Maintaining accurate case records and ensuring recovery action is progressed in line with relevant policies and procedures About You We are looking for someone with previous experience in social housing income recovery, rent arrears or debt recovery. You will have: • Experience managing complex rent arrears cases, • Knowledge of housing income recovery and possession procedures, • Experience preparing legal documentation and attending court proceedings (Essential), • A good understanding of welfare benefits, • Experience dealing with vulnerable customers and sensitive situations, • Strong communication, negotiation and problem-solving skills, • The ability to manage a busy caseload and work effectively with a range of stakeholders, • A customer-focused but proactive approach to income recovery If you have experience as an Income Recovery Officer, Housing Income Officer, Rent Recovery Officer, Housing Officer or similar, and are looking for your next opportunity, we would be keen to hear from you. Apply now for immediate consideration

We are providing people with access to thousands of different restaurants and cuisines, giving people the freedom to eat what they want, when they want, where they want.

We are recruiting a Fleet and Driver Compliance Officer to join an award-winning team. We welcome applications from all backgrounds and particularly from groups currently under-represented, including people with disabilities, those from minority ethnic communities or from socio-economically disadvan