Resource solutions jobs in United Kingdom

Job Title: Remote Customer Service Representative Company: NovaLink Virtual Hub, in partnership with Arise Location: Remote (Work from Anywhere) Job Type: Independent Contractor About Us: Greetings, future team member! At NovaLink, we believe in the power of virtual connectivity and exceptional customer service. Teaming up with Arise, a leader in remote work solutions, we're revolutionizing the way customer service is delivered from the comfort of home. We're eagerly awaiting your application as our recruitment team is actively accepting new candidates into our call center. Join us in shaping the future of remote customer service! Job Description: Are you ready to embark on a fulfilling journey where every interaction counts? As a Remote Customer Service Representative with NovaLink, you'll be the voice of renowned brands, providing top-notch assistance to customers from the convenience of your own home. With flexible schedules and the ability to make an impact from anywhere, this role offers a perfect blend of work and personal life. Our recruitment team is standing by, ready to welcome new talents into our dynamic call center environment. Apply today and let's start making a difference together! Key Responsibilities: Handle inbound customer inquiries with professionalism and empathy, resolving issues efficiently. Utilize provided resources and training to deliver exceptional service aligned with client expectations. Maintain accurate records of customer interactions and follow defined protocols for quality assurance. Collaborate with team members and supervisors to ensure seamless customer experiences. Embrace the autonomy of remote work while adhering to performance metrics and company guidelines. Requirements: Strong communication skills and a customer-centric mindset. Ability to adapt to evolving situations and effectively multitask. Reliable internet connection and a dedicated workspace conducive to productivity. Previous customer service experience preferred but not required – we value attitude and eagerness to learn. Be 18 or over Have a laptop or desktop or be willing to get we can help you figure this out. Benefits: Flexible work hours that accommodate your lifestyle and commitments. Opportunity to work from the comfort of home, saving time and money on commuting. Competitive compensation with potential for performance-based bonuses. Ongoing training and support to enhance your skills and career development. Join a diverse and inclusive team that values collaboration and innovation. How to Apply: Ready to take the next step in your career journey? We're excited to review your application! Our recruitment team is actively accepting new candidates into our call center, so don't hesitate – apply now and seize the opportunity to thrive in the world of remote customer service with novalink and Arise. Your future awaits!

Package Overview: Basic salary: £35,000 to £40,000 per annum (depending on experience) + overtime & call out Company vehicle and mobile phone/PDA provided Monday to Friday, full-time, permanent position Excellent progression and training opportunities Generous holiday entitlement Company Overview: Join our successful and reputable fire and security company with decades of specialized industry knowledge. As a field-based Service Engineer, you'll be part of a team dedicated to delivering high-quality solutions to our clients across London. Role and Responsibilities: Perform a variety of tasks including reactive works, servicing, maintenance visits, repairs, and installations of automated gates and barriers Cover primarily the North West area of the UK, servicing commercial, industrial, and residential clients Ensure high-quality workmanship and effective communication with clients and administration team Adhere to company obligations and industry regulations Provide support and training to junior team members Skills and Experience: IDEAL BUT NOT ESSENTIAL Full UK driving licence Experience with equipment such as Gilgen, Ditec, Record, FAAC, CAME, and others Strong problem-solving skills and ability to work independently or as part of a team Excellent communication skills and positive attitude Relevant qualifications such as ADSA/ADIA BS EN 16005, DHF Gate Safety Certification, CSCS/ECS Card, IPAF, and PASMA are desirable Apply Now: If you're looking for an exciting opportunity to join a dynamic team and develop your skills in the field of automated gates and barriers, apply now! Please note that if you have not been contacted within 7 days, your application has been unsuccessful.

Company Overview: We are a dynamic and forward-thinking continuous improvement Digital marketing company based in Dunstable, United Kingdom. Our mission is to empower businesses by enhancing their online presence through innovative websites and mobile applications. Position Summary: As a Website and App/Marketing Salesperson you will play a pivotal role in driving revenue growth by promoting our web and app development services. Your primary responsibility will be to identify potential clients, build strong relationships, and close deals. This position offers an exciting opportunity to earn substantial commissions based on successful sales. Key Responsibilities: 1 Prospecting and Lead Generation: Conduct research to identify potential clients who can benefit from our website and app services. Utilize phone calls, emails, and networking events to generate leads. Collaborate with the marketing team to identify target industries and niches. 2. Client Relationship Building: Engage with existing clients within an assigned territory to maintain strong relationships. Understand client needs and tailor solutions to meet their specific requirements. Provide exceptional customer service throughout the sales process. 3. Sales Presentations and Consultations: Present our website and app development offerings to prospective clients. Articulate the value proposition, emphasizing features, benefits, and competitive advantages. Address client inquiries and objections effectively. 4. Commission-Based Compensation: Client Prospecting, appointment setting, marketing and sales of digital website and mobile application products. This will be paid at 50% commission on all sales with no base salary you will gain recurring revenue for sales post execution for the lifecycle of your customers. This will enable you to build ongoing revenue each month for every customer you make a sale for. 5 Marketing Support and Resources: Leverage our rigorous marketing campaigns to attract leads. Access confirmed leads through our telemarketing department. Utilize brochures, novelties, and marketing materials to enhance sales efforts. Benefit from ongoing product training. 6 Application Instructions: Make sure your CV is testament to the great sales and marketing skills you willbring to the table As part of the shortlisting process, candidates will be requested to attend an online teams of google meeting at which point initial exploration into your CV and skills will take place and an assessment of the values you will bring to the organization Essential Experience and Skills 1. Proven sales experience in a similar role, with a track record of achieving or exceeding sales targets. 2. Strong interpersonal and communication skills, both written and verbal. 3. Ability to build and maintain relationships with clients and colleagues. 4. Excellent negotiation and closing skills. 5. Self-motivated with a results-oriented mindset. 6. Proficiency in Microsoft Office and CRM software. 7. Ability to work independently and as part of a team.

We are a leading provider of life support and other training programmes to the healthcare sector across the UK. We are looking for an individual to support the day-to-day services at our office in Archway, London. This is a fast paced and varied role covering all the back-office functions of our national business model. The successful candidate will gain invaluable experience in general admin, finance and our operational processes. You will get on the job training and mentorship, the opportunity to gain and grow across the various functions. This will include (and is not limited to): Work collaboratively within own team and externally in delivering the wider business development strategy Ensure enquiries are received and managed to a high standard Enhance the efficiency and quality of support and service provision by role modelling; working autonomously and within the team Ensure adequate secretarial support for the Executive Chairman, Chief Executive Officer & Board of Directors. Support the wider team to undertake operational responsibility for preparing key aspects of bids and tenders as required by the Chief Executive Officer Duties and responsibilities Administration · Manage and prioritise administration workload and deliver on agreed administration targets and objectives with support and supervision · Adhere to organisational administration processes to support the effective delivery of a high level of service delivery · Receive and manage enquiries in writing, on the telephone and in person to a high standard · Perform general office duties such as answering phones, greeting visitors, and responding to emails · Enhance the efficiency and quality of support and service provision by working autonomously and within the team · Secretarial support for the Executive Chairman, Chief Executive Officer & Board of Directors Business Development · Support the Business Development & Support Services Manager with implementing new marketing strategies and projects · Support the Business Development & Support Services Manager with tender processes for both new and current clients. · Be aware and mindful of competitors and new channels of selling / opportunities · Support the maintenance and updating of the Company’s website and social media platforms · Support the development of marketing material as directed by the Business Development and Support Service Manager · Support the Company with the implementation of new services, products and verticals · Work collaboratively within own team and externally in delivering the wider business development strategy Operations/Logistics · Planning and implementation of equipment movement · Organise and maintain an accurate database of instructor allocations · Utilise the organisations Training Management System to record and support the operations/logistics function; resource management, scheduling, reporting, and forecasting Self-management · Manage and prioritise workload and deliver on agreed targets and objectives · Be pleasant and courteous at all times whilst maintaining the core values · To represent the company professionally at all times · Have a flexible approach to working patterns Other · Be willing to work flexibly including weekends · Be prepared to attend meetings and training outside of normal hours. · Be prepared to travel in undertaking role · To be aware of and adhere to: o All company policies and procedures o Section 7 and 8 of the Health and Safety at Work Act o GDPR (2019) o Other relevant legislation and agreed practice/policy The Company has an Equal Opportunities Policy and specific regard should be taken of its content in relation to the treatment of employees or potential employees. The successful candidate will be enthusiastic, with a good level or written and spoken English, able to work autonomously, computer literate and most importantly willing to learn new skills and processes. They must be able to take direction and be able to escalate issues comfortably. We offer a salary sacrifice pension scheme, occupational sick scheme, critical illness cover, death in service benefit, 28 days annual leave plus bank holidays, professional development opportunities and access to our Employee Managed Incentive share scheme. Job Type: Full-time Pay: £25,643 per year Benefits: Casual dress Company pension Sick pay Transport links Schedule: Monday to Friday Overtime Supplemental pay types: Bonus scheme Experience: Administration: 2 years (required) description. Close Done

Duties and responsibilities: 1. Managing and overseeing daily construction activities on the site. 2. Coordinating with subcontractors, vendors, and suppliers to ensure smooth operations. 3. Monitoring progress and quality of work to meet project timelines and standards. 4. Implementing health and safety protocols to maintain a secure work environment. 5. Supervising and guiding construction workers, providing necessary training whenneeded. 6. Collaborating with project managers and engineers to interpret plans and specifications. 7. Maintaining accurate records of construction progress, issues, and solutions. 8. Addressing any on-site challenges or conflicts that may arise during construction. 9. Ensuring compliance with relevant regulations, codes, and legal requirements.Managing the allocation of resources, equipment, and materials efficiently. 10. Communicating project updates and status to stakeholders as required. Skill, experience, and qualifications required: 1. Proficient leadership and team management capabilities, with a talent 2. for motivating and guiding a diverse team. 3. Effective organisational skills, enabling the management and oversight of daily construction activities. 4. Familiarity with health and safety protocols, ensuring a secure work environment. 5. Excellent communication skills for seamless collaboration with subcontractors, vendors, and project stakeholders. 6. Strong problem-solving abilities to address on-site challenges and conflicts. 7. Competence in interpreting construction plans and specifications. 8. Proficiency in maintaining accurate records of construction progress and issues. 9. A sound understanding of pertinent regulations, codes, and legal requirements. 10. Flexibility: Adaptability to changing project demands and availability to workweekends and evenings as needed.

Starting date: ASAP Working Hours: 23 hours per week Job Purpose On behalf of an English language school based in Italy, we are looking for 6 teachers to teach English to individuals and groups of junior and adult students following a syllabus and using materials appropriate to the students and course type. We are looking for serious people who are really interested in moving to Italy for a few months. Selected teachers will be offered a 2 month contract (June-July 2024) with the possibility to extend the contract up to March 2025. CLASSES ARE RUN IN PERSON Main duties and responsibilities Teaching Prepare lessons using materials from the syllabus as directed but also adapting and supplementing as required to meet student needs Teach both adult and junior classes, face-to-face and online Deliver a range of lesson types, including but not limited to General English, Business English, exam preparation, English Plus courses with the aim of achieving the objectives of the course syllabus and to the standards set out by the Academic Management Team (AMT) Use classroom technology to enhance students’ learning experience Effectively manage students and their behaviour (with the support of the AMT) Encourage student participation through a positive and enthusiastic attitude about activities in which they are involved Teach morning, afternoon and evening classes as well as some weekends (by prior agreement with the AMT) Provide online testing when required, occasionally outside normal working hours (by prior agreement with the AMT) Provide academic support for students, as appropriate, through consultations and tutorials, demonstrating a willingness to offer extra advice outside normal class hours Select, prepare and use teaching and learning materials appropriate for international students and contribute relevant materials to the to the teachers’ shared resource drive Provide detailed oral and written feedback to students and other stakeholders, for example, the Director of Studies, as required Administrative Attend weekly staff meetings (usually at lunch time). Keep an accurate record of student attendance and lateness and alert the AMT to any absences where required Complete a weekly scheme of work at the start of each week, and record of work for what has been taught after each lesson Complete student reports at the end of their course and at any other times requested by the AMT Complete and record progress test, and tutorials with students Monitor and assess students’ ongoing progress as required, e.g. testing, tutorials Conduct placement tests for new students and participate in student induction Complete any other administrative tasks required for the smooth running of the school Other Attend staff induction prior to the start of the contract Be a positive and professional role model for the students Dress appropriately to the role at all times Abide by the school systems and procedures as outlined in the Teacher Manual Contribute positively to the inclusive atmosphere of the school by working collaboratively with students and staff. Person Specification Statutory requirements Eligibility to live and work in Italy (Italian fiscal code or EU members) Undergo an Enhanced DBS disclosure check or overseas equivalent Qualifications Recognised ELT qualification, e.g. Trinity CertTESOL or Cambridge CELTA Undergraduate degree (*not a requirement for a candidate with a Level 7 qualification or working towards this qualification) Level 7 ELT qualification, e.g. Trinity Diploma TESOL/Cambridge Delta Other relevant teaching qualification (such as CELTYL) Experience and knowledge Demonstrable English language proficiency (CEFR C2, IELTS 8.5) Demonstrable knowledge of effective language teaching and learning strategies Experience of delivering English language lessons to groups of junior and adult students Experience of working with teenagers and young learners Skills and abilities Ability to use different strategies for effective classroom management and commitment to student-centred learning Ability to develop and adapt materials to suit students’ needs Willingness and ability to use a variety of teaching strategies and methods Commitment to the welfare of students Commitment to fostering a supportive and encouraging learning environment in which the teacher manages cultural differences Willingness and ability to effectively teach learners of different ages Ability to differentiate in class according to age, ability, learning preference Willingness and flexibility to teach mornings and afternoons Personal qualities Adopts a highly professional approach to work Adopts a collaborative approach to working Is resilient, flexible and responds positively to new challenges and actively seeks solutions Acts with integrity at all times Is reliable and punctual Has a strong interest in their own professional development Demonstrates flexibility, adaptability and ability to cope with changing priorities This job description is provided as a guide to the role. It is not intended to be an exhaustive description of duties and responsibilities and may be subject to periodic revision.

Headquartered in London, CACI Ltd is a wholly owned subsidiary of CACI International Inc., a publicly listed company on the NYSE with annual revenue in excess of US $6.2bn and employing approx. 22,000 people worldwide. CACI Ltd is an international data and technology consultancy with £154m turnover and 1100 employees. We are passionate, progressive and unafraid of challenge; our mission is to use technology and data-driven insight to make a commercial difference. We provide expert advice and hands-on system management to help our national and global clients get the most from technology and data. We use innovation wisely to deliver well thought-out digital solutions and software. The role of the HR Officer is vital in ensuring a consistent employee experience at CACI. This role supports the two HR Managers with general HR duties, including disciplinary, grievance, absence meetings, DBS/Screening and ensuring our work complements the work within the Business Units and adds value in terms of perception, actions, and communication. As a small team everyone is expected to be hands on and do whatever is required, you will be expected to provide first class support to our internal stakeholders and our employees. CACI operates a hybrid working pattern with a general requirement of three days per week in the office. Job Duties Onboarding: Carry out DBS/Screening processes when due, ensuring that the company is always compliant. Pro-actively seek to mitigate any potential delays in processing candidates / employee files, seek solutions and keep key stakeholders up to date on any delays in the process which may affect the provisional start date. Manage and conduct weekly new starter inductions. Policies and Guidelines: Ensure compliance with UK employment law, regulations, and company policies. Contribute to the formulation of HR policies and procedures, ensuring alignment with CACI values and ethos. You will actively promote corporate policies and cultivate a positive work atmosphere. Drafting routine correspondence and document templates (e.g. forms, letters, checklists, spreadsheets, emails etc) Employee Relations: Collate and analyse key data and present reports in a user-friendly and professional manner. Collate and produce administration packs for cases - investigations, disciplinary, grievances and employment tribunals. Organise meetings in relation to case management - e.g. booking rooms, ensuring that all attendees have the meeting details, sending out invitations, sending out administration packs. Advise on procedures and case process as required. Provide guidance and support to employees and managers on a variety of sensitive employee relations issues. Support the administration aspects of casework management and support at meetings as appropriate including note taking. Apprentices/MSD NextGen: Act as key contact and mentor, supporting the development, sharing learnings, and maintaining effective communication. Apprentices – Monthly check ins and facilitation. MSD NextGen - Coordinate employee training programs and maintain training records and budget requirements. Play a pivotal role in MSD’s NextGen Programme and Social Responsibility Committee, co-ordinating the early years training and development program to enhance employee growth. Employee Benefits: Ongoing maintenance and improvement of HIVE SharePoint site for employee benefits. Benefits engagement programmes/communications. Corporate HR Inbox: Monitor and respond to general query emails in the Corporate HR inbox from employees, stakeholders, and outsourced queries, including but not limited to reference requests. Offering proactive assistance to both managers and employees. General Employment/HR: Provide a professional and responsive service to employees across the company, both remotely and in person. Work with all members of staff to maintain and develop the positive progressive culture within CACI. Any other duties or initiatives that come under the HR remit. Provide general administrative support to the Human Resources department by assisting on new initiatives and projects as required. We are looking for candidates who bring a combination of passion, expertise, and dedication to the table. To excel in this role, you should possess: Skills and Experience: CIPD Level 3 with previous experience working in a HR department. Working knowledge of Employment Law and generalist HR working practice, policies, and procedures. Professional communication and influencing skills both in written and spoken English. Strong IT skills with a good understanding of MS Excel & Word and HRIS experience. (Experience in Dayforce HR Software is desirable but not essential). Experience of dealing with day-to-day queries and having a customer focused attitude. Confidence in dealing with individuals at all levels within the business, including senior management. Efficient administrator who can demonstrate attention to detail. Be able to work under pressure and deliver a high-volume workload. Demonstrate a flexible and proactive approach to work. High degree of confidentiality and diplomacy. We are committed to creating a diverse environment and are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Successful candidates must have the right to work in the UK.

Key Responsibilities: - Planning and Scheduling: Develop and maintain comprehensive work schedules, assigning tasks, and delegating responsibilities to ensure optimal efficiency and productivity. - Correspondence Management: Provide guidance on the handling of all correspondence and inquiries pertaining to accounts, sales, statistical data, and vacancy records. Ensure timely and professional responses to client queries and internal communications. - Insurance Policy Compliance: Ensure adherence to established procedures for considering, issuing, amending, and endorsing insurance policies. Collaborate with relevant stakeholders to maintain compliance with insurance regulations and requirements. - Resource Coordination: Plan, organize, and coordinate the activities and resources of the company, including personnel, equipment, and materials. Streamline processes to enhance operational effectiveness and cost efficiency. - Industry Expertise: Leverage your experience and knowledge of the construction and repair industry to contribute valuable insights and solutions to operational challenges. Stay informed about industry trends, regulations, and best practices. Qualifications: - Proven experience in office management or a related administrative role within the construction and repair industry. - Strong organizational, leadership, and communication skills. - Proficiency in relevant software applications, such as Microsoft Office Suite and project management tools. - Ability to multitask and prioritize tasks effectively in a fast-paced environment. - Attention to detail and a commitment to delivering high-quality work.

Position Summary: We are looking for a highly skilled and experienced Senior Techno-Functional Project Manager with expertise in SAP EWM (Extended Warehouse Management), data migration, and preferably SAP BTP Clean Core. The ideal candidate will have a solid background in managing complex projects and possess a deep understanding of both technical and functional aspects within the SAP landscape. Key Responsibilities: - Lead end-to-end project management activities, including project planning, resource allocation, budget management, risk assessment, and timeline tracking. - Collaborate closely with cross-functional teams, including business stakeholders, IT developers, solution architects, and external vendors, to ensure successful project delivery. - Provide technical leadership and guidance in SAP EWM implementation projects, including configuration, customization, and integration with other SAP modules or third-party systems. - Oversee data migration initiatives, ensuring data quality, integrity, and compliance with regulatory requirements. - Drive adoption of best practices and standards in SAP EWM implementation and data migration processes. - Act as a liaison between technical teams and business stakeholders, translating business requirements into technical solutions and vice versa. - 7. Mentor junior team members and provide expertise in SAP EWM and related technologies. Qualifications: - Bachelor's or Master's degree in Computer Science, Information Technology, Business Administration, or related field. - Progressive experience in project management, with a focus on SAP EWM implementation, data migration, and related technologies. - Strong expertise in SAP EWM configuration, customization, and integration with other SAP modules or third-party systems. - Hands-on experience with SAP BTP Clean Core is preferred. - Proven track record of successfully managing complex projects, delivering results within budget and timeline constraints. - Excellent leadership, communication, and stakeholder management skills. - Strong problem-solving abilities and attention to detail. - SAP certifications in relevant modules (EWM, S/4HANA) are a plus.