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- KaraokeBox LTD
Marketing Manageril y a 29 jours£38000–£40000 par anTemps pleinSoho, WestminsterJob Title: Marketing Manager (Hands-On, Solo Operator) Salary: £38,000 base + performance incentives + freelance support budget Location: London HQ (2 days/wk) + regular Birmingham & venue visits | Hybrid working Hours: Full-time, permanent (occasional evening launch events) **About Us** We run a growing chain of private-room karaoke venues loved for high-energy nights, inventive cocktails and zero-judgement sing-along vibes. With fresh sites and partnerships on the horizon, we’re hiring a single, resourceful marketer who can think like a strategist and act like a creator—owning the entire funnel while tapping freelancers for specialist help. **The Role** You’ll be the one-person marketing department: shaping the plan, building the brand and pressing “publish. ” Key responsibilities 1. Strategy & roadmap 1.1 Audit channels, audiences and spend; craft a 12-month marketing plan tied to booking targets. 1.2 Set clear KPIs (CAC, repeat-visit rate, database growth) and report monthly to the founders. 2, Brand & creative 2.1 Develop and refine brand guidelines, tone-of-voice and campaign concepts. 2.2 Produce short-form video, social posts, emails and landing-page copy—briefing freelance designers or videographers when polish is essential. 3, Acquisition & retention 3.1, Run paid-social and Google Ads (hands-on in-platform). 3.2, Own SEO basics, Google Business profiles and local PR / influencer nights. 3,3. Grow and segment the guest database; automate birthday and loyalty comms. 4, Budget & supplier management 4.1, Control a ring-fenced freelancer pot (£X per quarter) for design, PPC optimisation or PR spikes. 4.2, Track ROI, re-allocate spend and negotiate good rates. 5, In-venue integration 5,1. Work with venue managers on point-of-sale promos, seasonal décor and, guest-feedback loops. 5,2. Quick turnaround on ideas for socialmadia,promotion,etc. 5,3. Host launch parties, university roadshows and partner events. **About You** Must-haves Nice-to-haves 3–5 yrs marketing experience with demonstrable revenue impact Comfortable building strategy and rolling up sleeves on Canva, CapCut, GA4 & Meta/Google Ads Data-driven: you talk CAC, retention and ROAS, not just likes Strong project-management and self-motivation (you’ll be solo) Hospitality / nightlife background Experience managing freelancers or a micro-agency Knowledge of Klaviyo, Figma or basic HTML Love of music, live events or performance culture. **What We Offer** £38-40k base plus incentive scheme linked to venue revenue growth. Freelance/agency budget to plug skill gaps and prevent overload. 21 days holiday + bank holidays. Hybrid setup & reimbursed travel between sites. Staff karaoke parties, friends-and-family discounts and an annual training fund (CIM, video editing, etc. How to Apply Email with: 1. Your CV. 2. A cover note (max 300 words) telling us one growth idea you’d test first—and why. 3. A link to a campaign or content piece you built end-to-end. 4. Deadline: Friday 16 May 2025. First-round video calls w/c 19 May; on-site final stage 5. includes a 15-minute channel-prioritisation exercise.
Inscription facile - Mammy Pancake
Branch Manageril y a 2 mois£17.5–£20 par heureTemps pleinLondonJob Title: Branch Manager About the brand: At Mammy Pancake, we believe that the best egg puffs should be available everywhere. With shops currently across Hong Kong and Taiwan, we are proud to announce the opening of our first UK store! Join Mammy Pancake, a brand originating from Hong Kong committed to popularising traditional egg puffs. Collaborating with both local and global partners, we meticulously select premium ingredients to craft innovative renditions of this beloved Hong Kong delicacy. About the job: As the Branch Manager, you will play a pivotal role in launching and leading our first UK store. You will be responsible for overseeing all aspects of the store’s operations, ensuring a seamless experience for both customers and staff. Your leadership will be essential in upholding Mammy Pancake’s high standards of quality, service, and efficiency. This position offers a unique opportunity to shape the success of our brand in a new market and to be a key part of our expansion journey. Role and Responsibilities: - Oversee day-to-day operations of the store, ensuring the smooth functioning of all aspects, including the kitchen, dining area, and customer service. - Staff Supervision: Recruit, train, and supervise restaurant staff to deliver excellent customer service and maintain high standards of cleanliness and efficiency. - Financial Management: Prepare and manage budgets, analyse financial reports, and implement cost-control measures to optimise profitability. - Promotions and Marketing: Work with the marketing team to develop and implement promotional strategies to attract new customers and retain existing ones. - Monitor inventory levels, place orders for supplies, and manage inventory to minimise waste - Ensure that every guest receives prompt and friendly service, addressing any customer concerns or complaints in a professional manner. - Maintain high standards of food quality and presentation, adhering to health and safety regulations at all times. - Ensure compliance with company policies and procedures, as well as local health and safety regulations. Requirements: - Must be authorised to work in the UK - 2+ years of experience in a supervisory or managerial role in the food service industry preferred. - Strong leadership qualities with the ability to motivate and inspire a small team. - Passion for providing exceptional customer service and creating a positive dining experience. - Excellent organisational and time-management skills, with the ability to prioritise tasks effectively. - Resourceful and proactive in resolving issues and finding solutions. - Willingness to work flexible hours, including weekends and holidays, as required by the demands of the business. If you are a motivated individual with a passion for the food service industry and a commitment to excellence, we would love to hear from you. This is an exciting opportunity to be a part of Mammy Pancake’s expansion into the UK market and to lead a team dedicated to delivering high-quality food and exceptional customer service. Apply now to join us on this delicious journey!
Inscription facile - ARC Club
Club Manageril y a 2 mois£35000 par anTemps pleinLondonClub Manager – ARC Club Stratford Full-time | 40 hours per week | Monday to Friday, some weekend work on occasion Salary: £35,000 p.a. About ARC Club ARC Club is a neighbourhood coworking space designed for the future of flexible work. We offer a welcoming, high-quality environment that supports both individuals and local communities. Founded in 2020, ARC is female-led, impact-driven, and on a mission to grow to 50 locations in 5 years. ARC Club's Mission + Values ARC’s mission is to scale a popular neighbourhood amenity that brings people together to nurture belonging and contribute to sustainable, local growth. Our core values that guide everything we do: Quality: ARC is a place of excellence, designed for purpose. Inclusion: ARC is where everyone belongs, a friendly face in our neighbourhood. Sustainable Growth: ARC is careful with resources in order to create long-term value. The Role As Club Manager, you’ll lead the day-to-day running of our brand-new Stratford club. You’ll be responsible for delivering a brilliant member experience, managing a high-performing team, and driving membership and commercial growth. We’re looking for someone who leads from the front—someone ready to take full ownership of the space, make it their own, and bring the ARC experience to life. You’ll motivate and inspire your team to hit sales targets, maximise member satisfaction, and create a vibrant, productive club environment. This is your opportunity to shape the club, build a strong local community, and play a key role in ARC’s growth. This is a full-time role based in our new Stratford location. What You’ll Do Club Operations & Member Experience Oversee smooth daily operations and uphold ARC’s high standards Be the face of the club—warm, professional, and solutions-focused Maintain cleanliness, safety, and presentation throughout the space Respond to member feedback and ensure an excellent experience Be responsible for health + safety compliance and monitor member satisfaction Business & Commercial Performance Deliver on membership, venue hire, and café sales targets Track and improve key metrics (NPS 60+, retention, referrals) Minimise member debt and manage financial performance Identify ways to improve operations and drive growth Member Platform & Account Management Manage OfficeRnD for member accounts, invoicing, and comms Ensure accuracy and follow-up on overdue payments Train your team on the membership platform and maintain up-to-date info Café Operations Manage café operations, stock, and service (barista training provided) Ensure high hygiene and service standards Community & Membership Growth Build relationships with members, partners, and the local community Lead tours, events, and marketing efforts to grow the club Use Hubspot to track leads and support member acquisition Leadership & Team Management Recruit, train, and manage a motivated team Set clear expectations and lead by example Foster a positive culture and ensure strong performance What We’re Looking For All the below experience and skills are desirable but the most important quality is reliability and a willingness to learn, so if you are enthusiastic and want to work for a values led company, please apply regardless of whether you have the below experience or skills. Experience (desirable not essential) Background in hospitality, coworking, or service industries Team leadership experience Familiarity with platforms like OfficeRnD and Hubspot Café/barista experience a plus Skills & Traits Organised and able to manage multiple priorities with confidence and focus Strong and clear communicator with a problem-solving mindset A strong independent leader, with a willingness to learn A collaborative team player who listens to feedback but thrives independently Ambitious to progress as the company scales, proactive, and growth-minded What We Offer Perks & Benefits 28 days holiday (incl. bank holidays) Paid birthday off Friends/family day Office closure between Christmas & New Year 4-week sabbatical after 5 years Free ARC membership for a friend/family member Free use of space outside working hours BHSF health & wellbeing cashback plan Enrolment into the People’s Pension Culture Supportive team and space to grow Real opportunity to shape ARC’s future Autonomy to drive local impact Please note that shortlisting for interviews will begin the week commencing 28th April 2025, and we will not be in touch before this time.
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