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The role Our Assistant Manager will support our GM in the day to day running of all operations in our original Clapton restaurant. This is an exciting time for this site as we have recently launched our Guest Chef series and we’re working to create a more varied events program, so an interest events would be great. You would also be part of curating the seasonal cocktail and wine list, wine of the month, cocktail of the week etc. so some bar experience would also be good. A key part of the role will be managing the team. You will support the GM with hiring, training and managing the team, noticing when extra training is needed and finding interesting ways of engaging the team with their development as well as building a strong team and positive work environment. Whilst we aim for our service to be bustling and efficient, with lots of different plates hitting the table quickly, it will be important to balance this with a friendly neighbourhood atmosphere. We’d like you to be a face that regulars recognise and feel welcomed by, whilst at the same time ensuring that the service is on point from all members of the team. Alongside the GM you will be responsible for the revenue in the site and maximising the potential revenue from the cocktail bar, the bookings/ walk-ins as well as events. What are we looking for? The service is generally busy and fast paced, with baskets of steaming dumplings hitting the tables within a few minutes, so we’re looking for an enthusiastic hands on manager who enjoys this fast paced atmosphere and works well under pressure, whilst remaining calm and organised. We value people with a strong work ethic and passion for freshly made food and quality drinks and we’re looking for someone who really cares about the food, drink and service they and their team deliver. We are a small company and you would be working directly with the founders, so we would like to take on someone who would enjoy being a part of the decision making process, show initiative and get stuck in with their ideas Benefits 50% off to eat in or 20% off to buy any of our retail products Refer a friend: If you like what we do you could refer a friend to work with us – and get paid a finders fee Staff Development Program: Once every 3 months we get together for skills training and creative input to what we do here at My Neighbours the Dumplings. It’s a chance to explore and learn something new. Personal Development: We are proud to have so many members of our team that have developed within the company and welcome people wanting to step up and progress with us.
Job details: Pay: £12.50 per hour (with generous bonus system if targets are hit) Job Type: Full-time, +40 hours per week. Permanent. Overview: Are you a Black Sheep? Got an itch to shake up the established order and offer something new and exciting to customers everywhere? So do we! Maybe we can help each other out... We are looking for a store Supervisor who wants to take the next step in their career and grow with a progressive and expanding company: we will support you during your journey with Brewing and Sensory trainings at SCA level, Cuppings of specialty grade Arabica and Robusta coffees from around the globe, as well as Leadership and Management training through the Black Sheep Coffee Management Development Programme. We don't complicate things here at Black Sheep Coffee... We're offering the chance to work with some of the best people who simply love what they do. What you'll be doing: It is our mission to rid the world of boring, average tasting coffee and who better to lead the crusade. As Supervisor, you will be an expert in all thing's coffee, in crafting unforgettable service experiences and driving practical and theoretical coffee knowledge within the shops. You will lead your team with a passion, acting as a support for them as well as the rest of the management team. You will not only be the fountain of knowledge when it comes to coffee, but you'll also assist in driving sales through operational support. What you'll need: The Supervisor plays a critical role in ensuring brand standards and high-quality coffee drinks during the service, that's why we want people who have: passion and experience within the specialty coffee industry, a customer-oriented positive attitude, the diary to accommodate flexible shifts, ability to lead and inspire the team during busy hours, a basic knowledge of training and experience in supporting shop management, experience with manual espresso machine and dialling in grinders to extract the maximum flavour from every coffee bean. About Black Sheep Coffee: Founded by Eirik & Gabriel, university flat mates, who quit their jobs to #LEAVETHEHERD and embark on exciting coffee journey. Their mission is to challenge the establishment, take down the big corporate brands, and rid the world of boring, average tasting coffee. Black Sheep Coffee is the only retail coffee company in the world to serve 100% specialty grade Robusta Coffee in a market dominated by Arabica. We buy coffee directly at the plantations ensuring the picking, drying, and washing process adheres to the strictest of guidelines for a sustainable model that protects the environment, and everyone involved. All our venues boast an immersive urban experience combined with music and arts and an after-work scene where coffee inspired cocktails and local spirits come together. We also support the homeless community through our free coffee boards in all our locations. The Perks: Weekly cash plan (money when you need it) Flexible hours (no zero hours contracts) Grow your career with advanced coffee training Free coffee while working Discounted food and drinks Rewards for wowing your team or your customers Employee Assistance Programme for when you need advice or assistance A collaborative, creative, and inspiring working environment Socials including Friday night drinks and pizza nights Training and opportunity to progress your career Free food item on shift Bonus Scheme to boost your monthly earnings Join us in leaving the herd behind and apply today! Job Types: Full-time, Permanent Pay: £12.50 - £13.50 per hour Expected hours: +40 per week Benefits: Casual dress Company events Company pension Discounted or free food Employee discount Flexitime Sick pay Store discount Schedule: 8 hour shift Every weekend Holidays Night shift Weekend availability Supplemental pay types: Bonus scheme Performance bonus Ability to commute/relocate: London: reliably commute or plan to relocate before starting work (required) Application question(s): Can you make world class coffee’s with latte art? Experience: Coffee: 3 years (required) Stocktaking: 1 year (required) Language: English (required) Licence/Certification: Food Hygiene Certificate (required) Work authorisation: United Kingdom (required) Work Location: In person
Telesales Executives B2B (Remote) Weekly Contract 3 Positions Available Location: Remote Industry: World/Ethnic Food Brand Salary: £11 Per Hour Hours: Flexitime/Weekly Contract/Work from home We are looking for someone who is: • Attentive, outgoing, and with the ability to instantly build rapport • Previous experience in food environment and sales/telesales • Down-to-earth; our customers want to buy from a company they can trust. Understandably, they don’t want to hear corporate jargon • Target driven with a sense of ownership and pride in performance and its impact on the success of the company • Numerate, and able to use Excel and Word • Consultative sales approach with good negotiating skills • At ease talking to new people • Strong communications skills, both written and oral • Knowledge Any of these language skills is a bonus but not essential: Hindi / Urdu / Greek / Hausa / Akan / Italian. But the English language is required. • An excellent driven self-starter with ability to get things done • Team player, service orientated, supportive and innovative Description/Job Purpose: • To attend all pre-qualified and pre-booked New Business appointments assigned to you in your diary. • Selling our company’s products to retail stores such as supermarkets, high street stores, and large distributors/wholesalers in the UK and abroad. • Creating your own sales opportunities • Increasing brand awareness in developing markets/geographical areas • Market research Key Accountabilities • Cold calling on potential customers, occasional appointment setting for Territory Managers or opening new accounts as appropriate • Courtesy calling on existing customers – increasing spend through awareness of product range • Updating the CRM system with appropriate notes and actions • Using the CRM system to log activities and set reminders to follow up • Recognising, understanding, planning and executing appropriate actions in reaction to changes in customer behaviour or order patterns • Developing strong customer relationships so the company is seen as a key partner • Being aware of competitor, market and trends and activity within the territory. Report this and take appropriate action. • Providing timely, informative reports as required • Negotiating/modifying customer terms/pricing within set limits Key Performance Indicators for the role: • Increase in average orders per day across defined market areas • Increase in average lines ordered per account • Increase in number of accounts ordering each month • Number of new accounts opened per month/quarter etc. • Average of 4-5 calls per hour, with 3-6 quality calls per day This is a contract, and may be renewed weekly. You will be working a minimum 10hrs per week. 5 days per week (2 hrs per day). Most of your time will be spent prospecting new clients in order sell our unique luxury/gourmet world/ethnic foods to them. Must have own phone + computer with access to fast internet. You'll also be provided with access to our digital (online) telephone and switchboard. All candidates start with a 2-hour training trial. Benefits: - Flexitime (to be arranged) - Work from home If the role of Remote Telesales Executive sounds like the role for you, please get in touch with us as we’d love to hear from you. Please include a CV. Candidates with previous experience or job titles, including; Telesales Executive, Telemarketing Executive, Sales Executive, Telesales Advisor, Account Manager, Telemarketer, Business Development Manager, Business Development Executive may also be considered. About the Company As a small but prominent lifestyle company, we pride ourselves on diversifying experiences with a recent addition to our portfolio—an innovative food brand rooted in London. Our latest venture introduces a unique culinary journey, celebrating the rich flavours of Africa, India, South America, the Middle East, and the Caribbean. Embracing luxury and authenticity, our brand promises a small yet extraordinary exploration of world foods, inviting individuals to savour every bite of this unparalleled food adventure.
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