23 Best retail operations manager Jobs in Twickenham (June 2025)

Job Purpose: The Retail & Wholesale General Manager will be responsible for overseeing all retail and wholesale operations at Sun Tyres. This key leadership role requires a proactive, hands-on manager who can ensure efficient operations, maintain high customer service standards, and drive business growth. The role encompasses full responsibility for staff performance, inventory control, vendor management, and financial reporting. Key Responsibilities: - Appoint and supervise staff, allocate tasks, and regularly monitor and review performance. - Liaise with staff to ensure timely and accurate communication of promotions, services, and product information to customers. - Ensure adequate reserves of product are maintained and stock control procedures are followed. - Examine product quality and regularly assess incoming supplies. - Handle customer queries and complaints in a professional and timely manner. - Authorise payments for received supplies and make decisions on pricing, discounts, and credit terms. - Prevent wastage and losses by ensuring proper usage and accountability of supplies. - Research and engage new vendors as needed while maintaining strong relationships with current suppliers. - Compile and analyse weekly, monthly, and annual revenue and expense reports to support strategic decision-making. - Ensure adherence to workplace health and safety standards and compliance requirements. Person Specification Essential: - Extensive experience in a management role within retail or wholesale environments. - Strong leadership abilities with a focus on performance development and accountability. - Proven experience in customer service and conflict resolution. - Sound commercial acumen with experience managing budgets and reporting. - Proficiency in stock control and vendor management. - Excellent organisational and time management skills. - Clear written and verbal communication skills. - Understanding of workplace health and safety legislation. Desirable: - Background in the automotive or tyre service industry. - Experience with stock and sales systems. - Proficient in English. Why Join Us? - Competitive salary package - Opportunity to work in a growing and dynamic business - Friendly and supportive team environment - Career development opportunities within the company Additional Information: This is a permanent, full-time role based in London. Working hours may include weekends. The role requires a motivated individual ready to contribute to operational excellence in a fast-paced environment.

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Hammersmith Broadway, Hammersmith and Fulham

General Manager - Authentic Italian Coffee Shop & Deli Location: London, W6 9TN Department: Management Employment Type: Full-time Salary: £40,000 - £45,000 per annum Start Date: Immediate --- About the Opportunity We are seeking an experienced and passionate General Manager to lead our authentic Italian coffee shop and deli. This is an exciting opportunity for a dynamic leader who shares our love for exceptional coffee, traditional Italian cuisine, and outstanding customer service. What You'll Do Operations Management - Oversee daily operations of both coffee shop and deli services - Manage inventory, stock levels, and supplier relationships - Create and update pricing strategies, menus, and promotional campaigns - Handle administrative tasks including invoicing, payroll preparation, and supplier payments Team Leadership - Recruit, train, and manage a team of passionate staff members - Create staff schedules and manage rotas efficiently - Foster a positive work environment that reflects our Italian hospitality values Customer Experience - Ensure exceptional customer service standards across all touchpoints - Manage table service operations and deli counter service - Maintain high-quality food and product displays - Handle customer feedback and continuously improve service quality Quality & Compliance - Monitor food safety and hygiene standards - Ensure product quality and presentation meet our authentic Italian standards - Manage compliance with health and safety regulations What We're Looking For Essential Requirements - Languages: Fluent in both English and Italian (advanced level required) - Experience: Proven management experience in hospitality, food service, or retail - Skills: Strong organizational, communication, and leadership abilities - Passion: Genuine enthusiasm for Italian coffee culture and authentic cuisine Key Competencies - Financial management and budgeting experience - Staff management and development skills - Customer service excellence mindset - Problem-solving and decision-making abilities - Attention to detail and quality standards What We Offer - Competitive salary: £40,000 - £45,000 annually - Immediate start available - Opportunity to work with authentic Italian products and traditions - Leadership role in a growing business - Staff discounts and benefits - Professional development opportunities How to Apply Ready to bring your passion for Italian coffee and cuisine to life? We'd love to hear from you! Apply: Send your CV and cover letter today *We are an equal opportunity employer committed to diversity and inclusion.* *Join our family and help us share the authentic taste of Italy with our community!*

Job description Company Overview With over 20 years of trusted service across London's government, commercial, educational, and retail sectors, Odesa Limited is seeking an experienced Area Cleaning Supervisor to help lead our dedicated team. Since 2003, we've built our reputation on reliability, clear communication, and consistently exceeding client expectations while maintaining the same trusted staff at client sites to ensure quality and consistency. As a people-first employer, we believe our staff are central to our success and provide comprehensive training, job security, and the tools needed to excel. We're looking for a supervisor who shares our commitment to excellence, environmental responsibility, and delivering tailored cleaning solutions that keep our clients' spaces at their best. Join a company where your experience will be valued and your work makes a real difference to London's business community. Summary As an Area Cleaning Supervisor, you will play a key role in managing and supporting cleaning operatives across multiple client sites in SW London. You’ll report directly to the Company Director and be responsible for amongst other things, ensuring high cleaning standards, training staff, conducting risk assessments, and providing cover cleaning when needed. This is a hands-on supervisory role that requires a proactive, professional, and disciplined individual. You will have access to a company van for work-related travel, so a valid manual UK driving licence is essential. Responsibilities - Supervise and support cleaning operatives across multiple sites - Ensure cleaning standards are consistently maintained and improved - Train staff on cleaning procedures and health & safety requirements - Complete and review risk assessments and method statements (RAMS) - Manage inventory and coordinate cleaning supply deliveries - Provide cover cleaning when needed (including early mornings) - Operate cleaning equipment such as carpet cleaners, floor scrubbers, and steam cleaners - Maintain clear and professional communication with clients and team members - Accurately complete reports and schedules using computer systems - Review and develop site specific documentation - Manage day-to-day cleaning schedules and one-off cleaning requirements on as an needed basis About You Essential: - Previous experience supervising cleaning teams - Strong technical knowledge of cleaning methods and equipment - Excellent organisational and communication skills - Fluent in English and computer literate - Strong leadership skills, reliable, professional, and disciplined - Ability to work independently and take initiative - Valid UK driving licence (manual) - Right to work in the UK Desirable: - Enhanced DBS certificate - Experience working across multiple sites - Health & Safety training or certification - Working Hours - Primarily weekday afternoons from 3pm typically - Early morning work (5:00 – 7:45am) required periodically - August deep cleans involve daytime hours - Occasional weekend work may be required Benefits - Competitive hourly rate: £14.50 – £15.50 - 25 - 35 hours per week with paid holiday - Use of company van for work purposes - Uniform and PPE provided - Ongoing training and development - Supportive, people-focused work environment How to Apply If you're a motivated and experienced Cleaning Supervisor who thrives in a team-focused and professional environment, we’d love to hear from you. Apply now with your CV and a short cover letter. Job Types: Part-time, Temp to perm Contract length: 6 months Pay: £14.50-£15.50 per hour Expected hours: 25 – 35 per week Benefits: - Company pension - Free parking - On-site parking - Schedule: - Monday to Friday - Weekend availability Experience: - Supervising: 2 years (required) - cleaning: 3 years (required) - Language: English (required) - Work Location: In person Reference ID: Area Cleaning Supervisor - Commercial Expected start date: 01/07/2025

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Rasons

Retail Manager / Business Support Manager

Retail Manager As a result of our exceptional growth in recent years, we are on the lookout for an outstanding Manager with a proven record in sales,&marketing, visitor operations and customer service skills. Personal Skills: A suitable candidate will have good written and verbal communication skills, experience in problem solving skills, ability to use own initiative, work on their own, work with a team and strong track record of managing budgets to maximise income while controlling costs. • Project Management skills • Strong communication skills (both written and verbal) • Advanced IT skills, POS system management including web ordering • Flexibility, enthusiasm, and enjoyment in meeting people Employee benefits include: • Performance related Bonus • Pension Scheme • Opportunities for promotion • Discounted Purchases with us • An excellent working environment Details about the role: • Full time position (37.5hours a week) • Friendly team • Opportunities for further training and self-development • The store is open Monday to Friday from 9:00 am to 10:00 pm - 51 weeks per year. Rotating shift patterns within opening hours. • Salary £39000 per annum Main responsibilities: The duties of the manager will include: · Overseeing both front-of-house and back-of-house teams to ensure smooth, efficient service and an exceptional customer experience. · Daily Operations Management: Oversee the day-to-day running of the store to ensure smooth and efficient operations. · Stock Control & Inventory Management: Monitor stock levels, manage reordering, minimize wastage, and ensure availability of key items. · Supplier Liaison & Purchasing: Source products, negotiate prices with suppliers, and ensure timely deliveries. · Compliance & Licensing: Ensure adherence to all health & safety, food hygiene, trading standards, and tobacco/alcohol licensing regulations. · Cash Handling & Financial Reporting: Manage tills, reconcile daily takings, prepare sales reports, and monitor store profitability. · Staff Supervision & Rota Management: Supervise and support staff, prepare shift rotas, and manage recruitment and training of new employees. · Customer Service & Engagement: Maintain high standards of customer service, handle complaints, and promote a welcoming store atmosphere. · Visual Merchandising & Shop Layout: Ensure products are well displayed, clearly priced, and that the store layout encourages footfall and sales. · Security & Loss Prevention: Monitor for theft, maintain CCTV and security protocols, and ensure secure handling of high-value items. · Business Development: Identify opportunities to introduce new product lines, promotions, or services to increase sales and customer retention. Requested qualifications and experiences: • NQF Level 3 or above in management • At least one year experience of working in similar role i.e., Sales Manager/Marketing Manager/Retail Manager EMPLOYMENT IS SUBJECT TO TWO SATISFACTORY REFERENCES AND A DBS CHECK - Please note that if we have not contacted you within 10 working days, it is fair to assume that due to a number of possible reasons your application will not be pursued further in this instance. We will, however, retain your details on our database and contact you with any suitable opportunities in the future*

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