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Redhill Surrey Based -Fixed Term Contract 12 months About Indra Group UK & Ireland Indra is a leading global technology and consulting company, and a trusted technological partner for the core business operations of its clients worldwide. It stands at the forefront of key sectors including Transport, Defence, Air Traffic Management and Space, alongside advanced Information Technology services delivered through Minsait, and cutting-edge capabilities in Sovereign AI, Cybersecurity, and Cyberdefence via IndraMind. The company’s business model is built around a comprehensive portfolio of proprietary products, combining strong innovation with a high-value focus for customers. With more than 2,500 projects implemented across 50 countries and over 100 cities, Indra is a global benchmark in innovative transportation and mobility solutions. It is recognised as one of the world’s top three companies in public transportation management systems. Indra’s technology supports the daily journeys of over 78 million people, helping to reduce more than 10 million tonnes of CO₂ emissions annually, and helping save nearly 3,000 lives through improved traffic management and road safety. Indra Group is paving the way to a more secure and better-connected future through innovative solutions, trusted relationships and the very best talent. Sustainability sits at the heart of its strategy and culture, driving efforts to address current and future social and environmental challenges. In the 2024 financial year, Indra achieved revenues of €5.5 billion, over 60,000 professionals, maintained a local presence in 46 countries, and operated across more than 140 countries worldwide. As the technological partner for its customers’ key operations, Indra is at the core of their business, and Indra’s four values guide everything we do: Innovation- Our capacity for innovation, cutting-edge solutions, and specialised team of professionals enables us to drive a safer, more connected future through technology. Trust- We work with strength, commitment, and reliability, delivering quality solutions to build trust with customers, employees, partners, investors, and society. Connection- We harness the power of collaboration, connect ideas and solutions, and adapt to our customers’ needs, supporting them on the path to a better future. Foresight- We anticipate future needs to make the world safer and more connected, transforming our experience and knowledge into solutions for a better tomorrow. About the Project Transport for London (TfL) has awarded Indra a long-term contract to operate, develop, enhance and expand ticketing and access control systems across London’s transport network through to 2034, with extension options to 2039. This programme covers the maintenance, operation and evolution of a large-scale, complex ecosystem, including turnstiles, validators, ticket machines, sales terminals, back-office systems, payment gateways, IT infrastructure and cybersecurity that supports over 8.6 million daily journeys. Therefore, Indra will become TfL’s strategic technology partner to guarantee the operation and evolution of the world’s largest and most sophisticated ticketing system. Following a transition period of approximately two years, Indra will serve as the sole provider across the network that includes more than 8,500 buses, nearly 400 Underground stations, around 300 rail stations (Overground, DLR, Elizabeth Line and suburban services), 4,000 Oyster Card outlets, seven customer service centres, and 24 river boat boarding points. Drawing on over 30 years of experience in urban public transport solutions, Indra will manage and evolve all aspects of the system. The project also envisages, in partnership with TfL, the implementation of new technologies to develop the system, make it more efficient and automate key processes; in short, to jointly create the next generation of the ticketing system for London. Role Overview We are seeking an IT Network Manager to lead the delivery, transition and operation of enterprise network services, ensuring that network infrastructure is secure, resilient and capable of supporting business operations. This is a transition-focused leadership role with strong network technical depth. During the initial phase of the contract, the successful candidate will play a key role in the transition of network services from the incumbent supplier to the new operating model, with a significant focus on service transition activities, knowledge transfer, operational readiness and establishing the future support organisation. The role will work closely with outgoing supplier teams, internal engineering teams, service management functions, third-party suppliers and customer stakeholders. The emphasis is on maximising shadowing and reverse-shadowing value, capturing knowledge effectively, validating operational processes and supporting a smooth, low-risk transition into Business-as-Usual operations. The position will progressively evolve from transition leadership into ongoing operational leadership and management of the network service. • Service delivery, transition and operation: Lead the delivery, transition and ongoing operation of network services, translating transition objectives into clear activities, deliverables, dependencies and acceptance evidence., • Team and supplier management: Manage network engineers and third-party suppliers, acting as the primary point of contact between engineering teams, suppliers, service management functions and customer stakeholders., • Knowledge transfer and operational readiness: Plan, coordinate and govern service transition activities, including shadowing, reverse-shadowing, operational validation and service acceptance, ensuring effective knowledge transfer from incumbent suppliers., • Operational procedures and service preparation: Ensure operational readiness, service acceptance criteria, support documentation and knowledge transfer activities are completed successfully and can support a controlled handover into BAU operations., • Service management governance: Oversee incident, problem, change and service request management processes, and ensure compliance with security, operational and business requirements., • Infrastructure governance and project coordination: Coordinate upgrades, service improvements and network-related projects, while reviewing and governing network architectures and technical solutions., • Risk, performance and stakeholder communication: Manage network risks, issues, dependencies and service performance; provide regular reporting and stakeholder communication., • Continuous service improvement: Support the development and implementation of continuous service improvement initiatives focused on service quality, resilience and sustainable operations., • Proven experience managing enterprise network infrastructure in a complex environment., • Strong technical knowledge of enterprise LAN/WAN networking, including Cisco Routing & Switching., • Experience leading technical support teams and managing third-party suppliers., • Experience supporting highly available, business-critical network environments., • Strong stakeholder management and communication skills with both technical and non-technical audiences., • Experience delivering network infrastructure projects and service improvements., • Experience with network security technologies, including firewalls, access control and vulnerability management., • Knowledge of network monitoring and troubleshooting tools., • Experience working within ITIL-based service management practices., • Strong leadership and people management skills., • Excellent analytical and problem-solving abilities., • Ability to prioritise workloads and manage multiple projects simultaneously., • Customer-focused with a commitment to service excellence., • Ability to build effective relationships across internal teams, suppliers and stakeholders., • Strong organisational and planning skills., • ITIL Foundation (or equivalent experience)., • Relevant networking qualification or equivalent industry experience., • Holidays: 25 days per annum + 8 days bank holidays (options to buy/sell days)., • Pension – 4% employee and 4% employer., • Private medical insurance (including dental & optical)., • Life assurance., • Income protection., • Employee assistance programs., • Flexible/remote working options., • Charitable initiatives., • Social events (formal & informal)., • Learning and development programs., • Innovative & collaborative work environment. Indra is an equal employment opportunity employer. Applicants are considered without regard to race, colour, religion, sex, sexual orientation, gender identity, origin, disability or other characteristics protected by law. #J-18808-Ljbffr

15 Month FTC Indra is a leading global technology and consulting company, and a trusted technological partner for the core business operations of its clients worldwide. It stands at the forefront of key sectors including Transport, Defence, Air Traffic Management and Space, alongside advanced Information Technology services delivered through Minsait, and cutting-edge capabilities in Sovereign AI, Cybersecurity, and Cyberdefence via IndraMind. The company’s business model is built around a comprehensive portfolio of proprietary products, combining strong innovation with a high-value focus for customers. With more than 2,500 projects implemented across 50 countries and over 100 cities, Indra is a global benchmark in innovative transportation and mobility solutions. It is recognised as one of the world’s top three companies in public transportation management systems. Indra’s technology supports the daily journeys of over 78 million people, helping to reduce more than 10 million tonnes of CO₂ emissions annually, and helping save nearly 3,000 lives through improved traffic management and road safety. Indra Group is paving the way to a more secure and better-connected future through innovative solutions, trusted relationships and the very best talent. Sustainability sits at the heart of its strategy and culture, driving efforts to address current and future social and environmental challenges. In the 2024 financial year, Indra achieved revenues of €5.5 billion, over 60,000 professionals, maintained a local presence in 46 countries, and operated across more than 140 countries worldwide. As the technological partner for its customers’ key operations, Indra is at the core of their business, and Indra’s four values guide everything we do: Innovation - Our capacity for innovation, cutting-edge solutions, and specialised team of professionals enables us to drive a safer, more connected future through technology. Trust - We work with strength, commitment, and reliability, delivering quality solutions to build trust with customers, employees, partners, investors, and society. Connection - We harness the power of collaboration, connect ideas and solutions, and adapt to our customers’ needs, supporting them on the path to a better future. Foresight - We anticipate future needs to make the world safer and more connected, transforming our experience and knowledge into solutions for a better tomorrow. Transport for London (TfL) has awarded Indra a long-term contract to operate, develop, enhance and expand ticketing and access control systems across London’s transport network through to 2034, with extension options to 2039. This programme covers the maintenance, operation and evolution of a large-scale, complex ecosystem, including turnstiles, validators, ticket machines, sales terminals, back-office systems, payment gateways, IT infrastructure and cybersecurity that supports over 8.6 million daily journeys. Therefore, Indra will become TfL’s strategic technology partner to guarantee the operation and evolution of the world’s largest and most sophisticated ticketing system. Following a transition period of approximately two years, Indra will serve as the sole provider across the network that includes more than 8,500 buses, nearly 400 Underground stations, around 300 rail stations (Overground, DLR, Elizabeth Line and suburban services), 4,000 Oyster Card outlets, seven customer service centres, and 24 river boat boarding points. Drawing on over 30 years of experience in urban public transport solutions, Indra will manage and evolve all aspects of the system. The project also envisages, in partnership with TfL, the implementation of new technologies to develop the system, make it more efficient and automate key processes; in short, to jointly create the next generation of the ticketing system for London. Systems Engineer As we continue to deliver complex technology and integration programmes, we are seeking a Systems Engineer to join our Engineering team. This role is responsible for the analysis, design, integration, and delivery of complex systems, ensuring solutions meet customer requirements, technical standards, and project objectives. Working closely with customers, project managers, software and hardware engineers, and other technical stakeholders, the Systems Engineer will play a key role throughout the project lifecycle, from requirements capture and solution design through to integration, verification, validation, and deployment. Key Duties Include: • Lead requirements analysis, capture, and decomposition activities for complex integration projects, facilitating customer workshops and stakeholder engagement., • Analyse, design, and document cost-effective technical solutions that meet customer, business, and project requirements., • Produce systems engineering documentation, including system architectures, functional designs, interface specifications, statements of work, integration strategies, and technical artefacts., • Develop requirements that are fully traceable to customer, business, and solution objectives using established systems engineering methodologies., • Support system integration, verification, validation, and qualification planning throughout the project lifecycle., • Contribute to technical proposals, project estimates, and Statements of Work (SoW) for new and existing opportunities., • Provide systems engineering input into project planning, scheduling, and risk management activities., • Collaborate with multidisciplinary engineering and project teams to ensure successful project delivery., • Participate in technical reviews, customer presentations, and meetings with clients and subcontractors., • Promote engineering best practice, quality standards, and continuous improvement within the Systems Engineering function., • Keep up to date with emerging technologies, industry standards, and systems engineering methodologies to support innovation and continuous improvement., • Travel domestically and internationally, where required, to support project delivery and customer engagement., • Ensure compliance with company policies, quality standards, security requirements, and health, safety, and environmental procedures., • Support wider engineering initiatives and undertake additional duties as reasonably required., • Degree in Systems Engineering, Electronic Engineering, Computer Science, or a related engineering discipline, or equivalent professional experience., • Previous experience working as a Systems Engineer on complex integration or technology projects., • Demonstrable experience in systems engineering across the full project lifecycle., • Experience in requirements analysis, decomposition, and management using structured systems engineering methodologies., • Strong understanding of system architecture, solution design, and systems integration., • Experience with software interfaces and APIs, including HTTP/S, REST, and JSON., • Knowledge of verification, validation, and system testing principles., • Experience working with customers and managing technical stakeholders., • Excellent technical documentation and presentation skills., • Experience within transport, ticketing, automated fare collection, or other large-scale infrastructure environments., • Experience using requirements management tools such as IBM DOORS., • Knowledge of UML, Enterprise Architect, or other model-based systems engineering tools., • Experience working within Windows and UNIX/Linux environments., • Awareness of ITIL, systems lifecycle management, and industry best practice., • INCOSE certification, ITIL certification, or a relevant postgraduate qualification., • Strong analytical and structured problem-solving skills., • Excellent communication and stakeholder management abilities, with the confidence to engage at all levels., • Ability to influence multidisciplinary teams and build collaborative working relationships., • Commercial awareness with an understanding of balancing technical excellence and business objectives., • Self-motivated, proactive, and able to work independently with minimal supervision., • Methodical approach with excellent attention to detail and a commitment to quality., • Adaptable, quick to learn new technologies, and committed to continuous professional development., • Willingness to travel in support of project and customer requirements., • Holidays: 25 days per annum + 8 days bank holidays (options to buy/sell days), • Pension – 4% employee and 4% employer, • Private medical insurance (including dental & optical), • Life assurance, • Income protection, • Employee assistance programs, • Flexible/remote working options, • Charitable initiatives, • Social events (formal & informal), • Learning and development programs, • Innovative & collaborative work environment #J-18808-Ljbffr

Indra is a leading global technology and consulting company, and a trusted technological partner for the core business operations of its clients worldwide. It stands at the forefront of key sectors including Transport, Defence, Air Traffic Management and Space, alongside advanced Information Technology services delivered through Minsait, and cutting-edge capabilities in Sovereign AI, Cybersecurity, and Cyberdefence via IndraMind. Indra is a leading global technology and consulting company, and a trusted technological partner for the core business operations of its clients worldwide. It stands at the forefront of key sectors including Transport, Defence, Air Traffic Management and Space, alongside advanced Information Technology services delivered through Minsait, and cutting-edge capabilities in Sovereign AI, Cybersecurity, and Cyberdefence via IndraMind. The company's business model is built around a comprehensive portfolio of proprietary products, combining strong innovation with a high-value focus for customers. With more than 2,500 projects implemented across 50 countries and over 100 cities, Indra is a global benchmark in innovative transportation and mobility solutions. It is recognised as one of the world's top three companies in public transportation management systems. Indra's technology supports the daily journeys of over 78 million people, helping to reduce more than 10 million tonnes of CO₂ emissions annually, and helping save nearly 3,000 lives through improved traffic management and road safety. Indra Group is paving the way to a more secure and better-connected future through innovative solutions, trusted relationships and the very best talent. Sustainability sits at the heart of its strategy and culture, driving efforts to address current and future social and environmental challenges. In the 2024 financial year, Indra achieved revenues of €5.5 billion, over 60,000 professionals, maintained a local presence in 46 countries, and operated across more than 140 countries worldwide. As the technological partner for its customers' key operations, Indra is at the core of their business, and Indra's four values guide everything we do: Innovation - Our capacity for innovation, cutting-edge solutions, and specialised team of professionals enables us to drive a safer, more connected future through technology. Trust - We work with strength, commitment, and reliability, delivering quality solutions to build trust with customers, employees, partners, investors, and society. Connection - We harness the power of collaboration, connect ideas and solutions, and adapt to our customers' needs, supporting them on the path to a better future. Foresight - We anticipate future needs to make the world safer and more connected, transforming our experience and knowledge into solutions for a better tomorrow. Transport for London (TfL) has awarded Indra a long-term contract to operate, develop, enhance and expand ticketing and access control systems across London's transport network through to 2034, with extension options to 2039. This programme covers the maintenance, operation and evolution of a large-scale, complex ecosystem, including turnstiles, validators, ticket machines, sales terminals, back-office systems, payment gateways, IT infrastructure and cybersecurity that supports over 8.6 million daily journeys. Therefore, Indra will become TfL's strategic technology partner to guarantee the operation and evolution of the world's largest and most sophisticated ticketing system. Following a transition period of approximately two years, Indra will serve as the sole provider across the network that includes more than 8,500 buses, nearly 400 Underground stations, around 300 rail stations (Overground, DLR, Elizabeth Line and suburban services), 4,000 Oyster Card outlets, seven customer service centres, and 24 river boat boarding points. Drawing on over 30 years of experience in urban public transport solutions, Indra will manage and evolve all aspects of the system. The project also envisages, in partnership with TfL, the implementation of new technologies to develop the system, make it more efficient and automate key processes; in short, to jointly create the next generation of the ticketing system for London. As we continue to enjoy an exciting period of growth in the UK, we are looking for an ITSM Consultant to support us with our upcoming projects. • Support the analysis, design, implementation, and deployment of BMC Helix ITSM, • Assess existing ITSM platforms and identify migration requirements, • Document processes, configurations, customisations, integrations, and business requirements, • Collaborate with technical teams and business stakeholders to define the target solution, • Identify risks, dependencies, and technical challenges, • Support project activities including configuration, testing, deployment, and go-live, • Deliver workshops, knowledge transfer sessions, and training activities, • Provide ongoing support and contribute to the continuous improvement and evolution of the platform after Go-Live, • 5-8 years of hands-on experience implementing BMC Helix ITSM, • Strong experience in configuration, customisation, and support of BMC Helix ITSM, • Proven experience with Incident Management, Change Management, and CMDB modules, • Experience delivering ITSM tool migrations and transformation projects, • Experience supporting all project phases, including analysis, design, implementation, testing, deployment, training, and post-production support, • Strong communication and stakeholder management skills, • Ability to gather requirements through workshops and interviews, • This is a hands-on implementation role. Candidates must have direct experience implementing and configuring BMC Helix ITSM. Profiles focused on Service Management operations or Service Delivery without BMC Helix ITSM implementation experience will not be considered, • Development experience with BMC Helix ITSM and BMC Helix Innovation Suite, • Experience deploying BMC Helix ITSM On-Premises environments, • Experience with integrations and data migration activities, • BMC Helix ITSM certifications (Associate, Professional, or equivalent), • Holidays: 25 days per annum + 8 days bank holidays (options to buy/sell days), • Pension - 4% employee and 4% employer, • Private medical insurance (including dental & optical), • Life assurance, • Income protection, • Employee assistance programs, • Flexible/remote working options, • Charitable initiatives, • Social events (formal & informal), • Learning and development programs, • Innovative & collaborative work environment Indra is an equal employment opportunity employer. Applicants are considered without regard to race, colour, religion, sex, sexual orientation, gender identity, origin, disability or other characteristics protected by law. #J-18808-Ljbffr

Business Intelligence Manager (Fixed term Contract, 12 months) Indra is a leading global technology and consulting company, and a trusted technological partner for the core business operations of its clients worldwide. It stands at the forefront of key sectors including Transport, Defence, Air Traffic Management and Space, alongside advanced Information Technology services delivered through Minsait, and cutting‑edge capabilities in Sovereign AI, Cybersecurity, and Cyberdefence via IndraMind. The company’s business model is built around a comprehensive portfolio of proprietary products, combining strong innovation with a high‑value focus for customers. With more than 2,500 projects implemented across 50 countries and over 100 cities, Indra is a global benchmark in innovative transportation and mobility solutions. It is recognised as one of the world’s top three companies in public transportation management systems. Indra’s technology supports the daily journeys of over 78 million people, helping to reduce more than 10 million tonnes of CO₂ emissions annually, and to save nearly 3,000 lives through improved traffic management and road safety. Indra Group is paving the way to a more secure and better‑connected future through innovative solutions, trusted relationships and the very best talent. Sustainability sits at the heart of its strategy and culture, driving efforts to address current and future social and environmental challenges. In the 2024 financial year, Indra achieved revenues of €5.5 billion, over 60,000 professionals, maintained a local presence in 46 countries, and operated across more than 140 countries worldwide. As the technological partner for its customers’ key operations, Indra is at the core of their business, and Indra’s four values guide everything we do: Innovation – Our capacity for innovation, cutting‑edge solutions, and specialised team of professionals enables us to drive a safer, more connected future through technology. Trust – We work with strength, commitment, and reliability, delivering quality solutions to build trust with customers, employees, partners, investors, and society. Connection – We harness the power of collaboration, connect ideas and solutions, and adapt to our customers’ needs, supporting them on the path to a better future. Foresight – We anticipate future needs to make the world safer and more connected, transforming our experience and knowledge into solutions for a better tomorrow. Transport for London (TfL) has awarded Indra a long‑term contract to operate, develop, enhance and expand ticketing and access control systems across London’s transport network through to 2034, with extension options to 2039. This programme covers the maintenance, operation and evolution of a large‑scale, complex ecosystem, including turnstiles, validators, ticket machines, sales terminals, back‑office systems, payment gateways, IT infrastructure and cybersecurity that supports over 8.6 million daily journeys. Therefore, Indra will become TfL’s strategic technology partner to guarantee the operation and evolution of the world’s largest and most sophisticated ticketing system. Following a transition period of approximately two years, Indra will serve as the sole provider across the network that includes more than 8,500 buses, nearly 400 Underground stations, around 300 rail stations (Overground, DLR, Elizabeth Line and suburban services), 4,000 Oyster Card outlets, seven customer‑service centres, and 24 river‑boat boarding points. Drawing on over 30 years of experience in urban public‑transport solutions, Indra will manage and evolve all aspects of the system. The project also envisages, in partnership with TfL, the implementation of new technologies to develop the system, improve its efficiency and automate key processes; in short, to jointly create the next generation of the ticketing system for London. We are looking for an experienced BI & Reporting Delivery Manager to lead the Reporting & Business Intelligence function within a large‑scale transformation programme. This role will serve as the primary point of contact for all Reporting & BI activities, acting as the bridge between the customer, business stakeholders and internal delivery teams. The BI & Reporting Delivery Manager will be responsible for driving the reporting strategy, coordinating multidisciplinary teams, managing priorities and ensuring the successful delivery of high‑quality reporting services throughout the programme lifecycle. The role requires strong leadership, stakeholder management and a solid technical understanding of enterprise BI solutions to support decision‑making, governance and continuous service improvement. • Act as the primary customer interface for all Reporting & BI activities., • Coordinate multidisciplinary teams, including BI Developers, Data Engineers, Infrastructure, Support and Testing., • Gather and translate business requirements into delivery plans., • Manage priorities, risks, dependencies and reporting roadmaps., • Ensure high‑quality delivery, governance and continuous service improvement., • Support service transition and operational readiness., • Experience delivering BI, Reporting or Data Analytics solutions within large and complex organisations., • Advanced knowledge of Power BI, including dashboard design, data modelling, performance optimisation and self‑service reporting., • Experience supporting reporting, data or platform migration programmes., • Familiarity with data warehouse concepts, data governance and information management best practices., • Experience facilitating workshops, gathering business requirements and translating them into reporting and analytical solutions., • Experience working with third‑party suppliers and multidisciplinary delivery teams., • Strong stakeholder management and communication skills, with the ability to engage effectively at all organisational levels., • Proven ability to influence, build relationships and manage business change initiatives., • Strong leadership, coaching and team development capabilities., • Excellent problem‑solving skills, with a pragmatic and customer‑focused approach to delivery., • Holidays: 25 days per annum + 8 days bank holidays (options to buy/sell days)., • Pension – 4% employee and 4% employer., • Private medical insurance (including dental & optical)., • Life assurance., • Income protection., • Employee assistance programs., • Flexible/remote working options., • Charitable initiatives., • Social events (formal & informal)., • Learning and development programmes., • Innovative & collaborative work environment. Indra is an equal employment opportunity employer. Applicants are considered without regard to race, colour, religion, sex, sexual orientation, gender identity, origin, disability or other characteristics protected by law. #J-18808-Ljbffr

Our client, a leading manufacturer of health, wellness and nutraceutical products currently have a rare and exciting opportunity for an Area Sales Manager to join their team based in the South. Package: £35,000-£40,000 D.O.E + Company Car + Bonus Scheme Territory: South of the River - Croydon / Maidstone / Crawley The Role Visit independent pharmacy retailers to introduce a wide range of wellness products offering advice and deep understanding of product offerings Grow and develop new business within defined territory Visit existing accounts and expand margins Maximise sales and increase order value across territory Maximise merchandising opportunities and lead in store activations Organise own diary and customer visits The Candidate 2 years + experience in field sales 2 years + experience selling products to pharmacy Understanding of the pharmacy and pharmaceutical sector Full UK drivers license Desire to succeed & can-do attitude If this position is of interest, please send your CV to the team at Landers Recruitment Here at Landers Recruitment, we believe your job search should be treated properly, that's why we give a personal approach – We never use AI to screen your CV or applications, all applications submitted to us will be thoroughly screened by one of our dedicated human consultants! TPBN1_UKTJ

Indra is a leading global technology and consulting company, and a trusted technological partner for the core business operations of its clients worldwide. It stands at the forefront of key sectors including Transport, Defence, Air Traffic Management and Space, alongside advanced Information Technology services delivered through Minsait, and cutting‑edge capabilities in Sovereign AI, Cybersecurity, and Cyberdefence via IndraMind. The company’s business model is built around a comprehensive portfolio of proprietary products, combining strong innovation with a high-value focus for customers. With more than 2,500 projects implemented across 50 countries and over 100 cities, Indra is a global benchmark in innovative transportation and mobility solutions. It is recognised as one of the world’s top three companies in public transportation management systems. Indra’s technology supports the daily journeys of over 78 million people, helping to reduce more than 10 million tonnes of CO₂ emissions annually, and helping save nearly 3,000 lives through improved traffic management and road safety. Indra Group is paving the way to a more secure and better‑connected future through innovative solutions, trusted relationships and the very best talent. Sustainability sits at the heart of its strategy and culture, driving efforts to address current and future social and environmental challenges. In the 2024 financial year, Indra achieved revenues of €5.5 billion, over 60,000 professionals, maintained a local presence in 46 countries, and operated across more than 140 countries worldwide. As the technological partner for its customers’ key operations, Indra is at the core of their business, and Indra’s four values guide everything we do: Innovation- Our capacity for innovation, cutting‑edge solutions, and specialised team of professionals enables us to drive a safer, more connected future through technology. Trust- We work with strength, commitment, and reliability, delivering quality solutions to build trust with customers, employees, partners, investors, and society. Connection- We harness the power of collaboration, connect ideas and solutions, and adapt to our customers’ needs, supporting them on the path to a better future. Foresight- We anticipate future needs to make the world safer and more connected, transforming our experience and knowledge into solutions for a better tomorrow. About the Project Transport for London (TfL) has awarded Indra a long‑term contract to operate, develop, enhance and expand ticketing and access control systems across London’s transport network through to 2034, with extension options to 2039. This programme covers the maintenance, operation and evolution of a large‑scale, complex ecosystem, including turnstiles, validators, ticket machines, sales terminals, back‑office systems, payment gateways, IT infrastructure and cybersecurity that supports over 8.6 million daily journeys. Therefore, Indra will become TfL’s strategic technology partner to guarantee the operation and evolution of the world’s largest and most sophisticated ticketing system. Following a transition period of approximately two years, Indra will serve as the sole provider across the network that includes more than 8,500 buses, nearly 400 Underground stations, around 300 rail stations (Overground, DLR, Elizabeth Line and suburban services), 4,000 Oyster Card outlets, seven customer service centres, and 24 river boat boarding points. Drawing on over 30 years of experience in urban public transport solutions, Indra will manage and evolve all aspects of the system. The project also envisages, in partnership with TfL, the implementation of new technologies to develop the system, make it more efficient and automate key processes; in short, to jointly create the next generation of the ticketing system for London. We are seeking a Database Team Manager to lead the Mobilisation, Knowledge Transfer, Operational Readiness and Early Life Support activities associated with the transition of critical database services into the Indra/Minsait operating model. This is a transition-focused leadership role with strong technical depth in Microsoft SQL Server and Oracle Database environments. The successful candidate will be responsible for building the future database support capability, coordinating knowledge acquisition from the incumbent supplier, validating operational readiness, supporting recruitment of the transition team, and ensuring that database operations can be assumed safely and sustainably. The role will work closely with customer stakeholders, incumbent supplier SMEs, service management functions, infrastructure teams, application support teams, security representatives and programme leadership. The emphasis is on controlled mobilisation, capture and remediation of knowledge gaps, creation and validation of operational procedures, transition governance and early‑life stabilisation following service takeover. Mobilisation and transition readiness: Lead the Database Management workstream through mobilisation, knowledge transfer, shadowing, reverse shadowing and transition readiness, translating the plan into clear activities, deliverables, dependencies, validation criteria and evidence. • Knowledge transfer and operational readiness: Coordinate structured knowledge capture across SQL Server and Oracle estates, including backup and recovery, monitoring, alerting, maintenance, failover, escalation and operational reporting; identify gaps and drive remediation before ownership transfer., • Operational procedures and service preparation: Review, improve and create SOPs, runbooks, support guides and knowledge articles covering incident triage, service restoration, backup validation, recovery, patching, health checks, performance, capacity and failover support., • Governance, risk and stakeholder management: Manage database transition risks, assumptions, dependencies and blockers; support service acceptance and Go/No-Go reviews with evidence of team capability, tooling access, procedural readiness and operational control., • Early Life Support delivery: Lead database activities during Early Life Support after cutover, acting as senior escalation for critical SQL Server and Oracle issues; monitor incident trends, alerts and residual risks, coordinate rapid resolution, capture lessons learned and embed improvements into BAU processes., • Team capability development: Support recruitment, onboarding, assessment and mentoring of database resources, helping establish a resilient team model that reduces key‑person dependency and promotes knowledge sharing across database technologies. Essential • Database Administration leadership or database service workstream management in complex enterprise or managed service environments., • Strong technical knowledge of Microsoft SQL Server, Service Broker and Oracle Database administration., • Service transition, mobilisation, operational handover, supplier transition or Early Life Support experience., • Database readiness, knowledge transfer, service acceptance and capability validation expertise., • Knowledge of backup/recovery, high availability, disaster recovery, patching, performance, monitoring, alerting, security and capacity management., • ITIL-aligned Incident, Problem, Change, Configuration, Capacity and Availability Management experience., • Strong supplier, customer, stakeholder, planning, communication and risk management skills. Desirable • Transport, public sector, payments, ticketing, regulated, high‑availability or mission‑critical experience., • SQL Server Always On, failover clustering, Oracle RAC, Data Guard or equivalent resilience technologies., • Database observability, automation, scripting and standardisation knowledge., • CMDB, asset management, dependency mapping and service impact analysis experience., • Cloud or hybrid database services, particularly Microsoft Azure or equivalent enterprise platforms., • Holidays: 25 days per annum + 8 days bank holidays (options to buy/sell days)., • Pension – 4% employee and 4% employer., • Private medical insurance (including dental & optical)., • Life assurance., • Income protection., • Employee assistance programs., • Flexible/remote working options., • Charitable initiatives., • Social events (formal & informal)., • Learning and development programs., • Innovative & collaborative work environment. Indra is an equal employment opportunity employer. Applicants are considered without regard to race, colour, religion, sex, sexual orientation, gender identity, origin, disability or other characteristics protected by law. #J-18808-Ljbffr

Asset Performance Manager (Fixed-Term Contract, 15-months) Indra is a leading global technology and consulting company, and a trusted technological partner for the core business operations of its clients worldwide. It stands at the forefront of key sectors including Transport, Defence, Air Traffic Management and Space, alongside advanced Information Technology services delivered through Minsait, and cutting-edge capabilities in Sovereign AI, Cybersecurity, and Cyberdefence via IndraMind. The company’s business model is built around a comprehensive portfolio of proprietary products, combining strong innovation with a high-value focus for customers. With more than 2,500 projects implemented across 50 countries and over 100 cities, Indra is a global benchmark in innovative transportation and mobility solutions. It is recognised as one of the world’s top three companies in public transportation management systems. Indra’s technology supports the daily journeys of over 78 million people, helping to reduce more than 10 million tonnes of CO₂ emissions annually, and helping save nearly 3,000 lives through improved traffic management and road safety. Indra Group is paving the way to a more secure and better-connected future through innovative solutions, trusted relationships and the very best talent. Sustainability sits at the heart of its strategy and culture, driving efforts to address current and future social and environmental challenges. In the 2024 financial year, Indra achieved revenues of €5.5 billion, over 60,000 professionals, maintained a local presence in 46 countries, and operated across more than 140 countries worldwide. As the technological partner for its customers’ key operations, Indra is at the core of their business, and Indra’s four values guide everything we do: Innovation - Our capacity for innovation, cutting-edge solutions, and specialised team of professionals enables us to drive a safer, more connected future through technology. Trust- We work with strength, commitment, and reliability, delivering quality solutions to build trust with customers, employees, partners, investors, and society. Connection- We harness the power of collaboration, connect ideas and solutions, and adapt to our customers’ needs, supporting them on the path to a better future. Foresight - We anticipate future needs to make the world safer and more connected, transforming our experience and knowledge into solutions for a better tomorrow. Transport for London (TfL) has awarded Indra a long-term contract to operate, develop, enhance and expand ticketing and access control systems across London’s transport network through to 2034, with extension options to 2039. This programme covers the maintenance, operation and evolution of a large-scale, complex ecosystem, including turnstiles, validators, ticket machines, sales terminals, back-office systems, payment gateways, IT infrastructure and cybersecurity that supports over 8.6 million daily journeys. Therefore, Indra will become TfL’s strategic technology partner to guarantee the operation and evolution of the world’s largest and most sophisticated ticketing system. Following a transition period of approximately two years, Indra will serve as the sole provider across the network that includes more than 8,500 buses, nearly 400 Underground stations, around 300 rail stations (Overground, DLR, Elizabeth Line and suburban services), 4,000 Oyster Card outlets, seven customer service centres, and 24 river boat boarding points. Drawing on over 30 years of experience in urban public transport solutions, Indra will manage and evolve all aspects of the system. The project also envisages, in partnership with TfL, the implementation of new technologies to develop the system, make it more efficient and automate key processes; in short, to jointly create the next generation of the ticketing system for London. The Asset Performance Manager is responsible for ensuring the accuracy, integrity, and effective use of asset and configuration data to support operational performance, contractual reporting, and continuous service improvement. The role combines analytical reporting, asset lifecycle management, configuration management activities, stakeholder engagement, and data governance responsibilities to deliver accurate insights and maintain high-quality asset information across the organisation. • Produce and deliver contractual, operational and ad hoc performance reports, providing analysis and actionable insights to stakeholders., • Analyse asset, service and operational data from multiple sources to identify trends, risks and improvement opportunities., • Maintain the accuracy and integrity of asset and configuration management databases (CMDBs), ensuring information is current and reliable., • Investigate and resolve data discrepancies, coordinating with internal teams, customers and third-party suppliers as required., • Support asset lifecycle activities, including stock control, deployments, audits, relocations and disposals., • Facilitate performance reviews and stakeholder meetings, documenting actions and supporting service improvement initiatives., • Develop and maintain procedures, reports and documentation to support operational and contractual requirements., • Collaborate across operational, service management and customer-facing teams to ensure effective data management, reporting and decision-making., • Provide support and cover for wider team activities and undertake other duties as reasonably required., • Significant experience in Asset Management, Asset Performance Management or Engineering Management within a complex operational environment., • Experience in data analysis, reporting or asset/configuration management., • Strong understanding of asset lifecycle management principles., • Proven ability to identify trends, drive performance improvements and manage asset-related risks., • Strong Microsoft Excel and MS Office skills., • Ability to analyse information and present clear insights., • Experience working with databases, CMDBs or similar systems., • Strong communication and stakeholder management skills., • Excellent attention to detail and problem-solving abilities., • Ability to manage priorities and work effectively in a fast-paced environment., • Experience within rail, transport, infrastructure or other critical operational environments., • Knowledge of SQL, Power BI or similar reporting tools., • Knowledge of ISO 55001 Asset Management principles, • Understanding of ITIL or service management practices., • Experience within transport, technology or service-based environments., • Experience working with SLAs or contractual reporting., • Holidays: 25 days per annum + 8 days bank holidays (options to buy/sell days)., • Pension – 4% employee and 4% employer., • Private medical insurance (including dental & optical)., • Life assurance., • Income protection., • Employee assistance programs., • Flexible/remote working options., • Charitable initiatives., • Social events (formal & informal)., • Learning and development programs., • Innovative & collaborative work environment. Indra is an equal employment opportunity employer. Applicants are considered without regard to race, colour, religion, sex, sexual orientation, gender identity, origin, disability or other characteristics protected by law. #J-18808-Ljbffr

Solution Architect (Permanten Contract) About Indra Group UK & Ireland Indra is a leading global technology and consulting company, and a trusted technological partner for the core business operations of its clients worldwide. It stands at the forefront of key sectors including Transport, Defence, Air Traffic Management and Space, alongside advanced Information Technology services delivered through Minsait, and cutting-edge capabilities in Sovereign AI, Cybersecurity, and Cyberdefence via IndraMind. The company’s business model is built around a comprehensive portfolio of proprietary products, combining strong innovation with a high-value focus for customers. With more than 2,500 projects implemented across 50 countries and over 100 cities, Indra is a global benchmark in innovative transportation and mobility solutions. It is recognised as one of the world’s top three companies in public transportation management systems. Indra’s technology supports the daily journeys of over 78 million people, helping to reduce more than 10 million tonnes of CO₂ emissions annually, and helping save nearly 3,000 lives through improved traffic management and road safety. Indra Group is paving the way to a more secure and better-connected future through innovative solutions, trusted relationships and the very best talent. Sustainability sits at the heart of its strategy and culture, driving efforts to address current and future social and environmental challenges. In the 2024 financial year, Indra achieved revenues of €5.5 billion, over 60,000 professionals, maintained a local presence in 46 countries, and operated across more than 140 countries worldwide. As the technological partner for its customers’ key operations, Indra is at the core of their business, and Indra’s four values guide everything we do: Innovation - Our capacity for innovation, cutting-edge solutions, and specialised team of professionals enables us to drive a safer, more connected future through technology. Trust- We work with strength, commitment, and reliability, delivering quality solutions to build trust with customers, employees, partners, investors, and society. Connection- We harness the power of collaboration, connect ideas and solutions, and adapt to our customers’ needs, supporting them on the path to a better future. Foresight - We anticipate future needs to make the world safer and more connected, transforming our experience and knowledge into solutions for a better tomorrow. About the Project Transport for London (TfL) has awarded Indra a long-term contract to operate, develop, enhance and expand ticketing and access control systems across London’s transport network through to 2034, with extension options to 2039. This programme covers the maintenance, operation and evolution of a large-scale, complex ecosystem, including turnstiles, validators, ticket machines, sales terminals, back-office systems, payment gateways, IT infrastructure and cybersecurity that supports over 8.6 million daily journeys. Therefore, Indra will become TfL’s strategic technology partner to guarantee the operation and evolution of the world’s largest and most sophisticated ticketing system. Following a transition period of approximately two years, Indra will serve as the sole provider across the network that includes more than 8,500 buses, nearly 400 Underground stations, around 300 rail stations (Overground, DLR, Elizabeth Line and suburban services), 4,000 Oyster Card outlets, seven customer service centres, and 24 river boat boarding points. Drawing on over 30 years of experience in urban public transport solutions, Indra will manage and evolve all aspects of the system. The project also envisages, in partnership with TfL, the implementation of new technologies to develop the system, make it more efficient and automate key processes; in short, to jointly create the next generation of the ticketing system for London. Role overview As we continue to experience an exciting period of growth in the UK, we are looking for an exceptional Solution Architect to play a pivotal role in the design and delivery of technology solutions that will shape the future of Transport for London's revenue collection systems, including Oyster and Contactless. It is a unique opportunity to define and govern complex technical solutions across one of the UK's most critical transport technology environments, ensuring that business requirements, architectural principles, operational considerations, and delivery objectives are brought together within a coherent and deliverable solution design. The Solution Architect provides technical leadership throughout the solution lifecycle, from initial requirements and architectural assessment through to design approval, implementation support, and operational transition. The role ensures that solutions are robust, supportable, secure, and aligned with TfL's architectural standards and strategic objectives. Working across organisational, supplier, engineering, and technical boundaries, the Solution Architect translates complex business and technical requirements into practical solution designs, resolves architectural challenges, and provides assurance that solutions remain aligned with approved designs throughout delivery. In addition to delivering solution architecture for individual programmes and technical changes, the Solution Architect plays a key role in establishing and maturing the Entreprise architecture practice, developing strategic architecture artefacts including system context diagrams, component maps, integration models, and end-to-end data flows that provide a holistic view of TfL's revenue collection ecosystem. Key duties include: • Develop end-to-end solution architectures for complex enhancements and technical changes across TfL's Revenue Collection System, including Oyster and Contactless platforms., • Produce high-quality architecture deliverables, including solution designs, high-level designs (HLDs), detailed designs (LLDs), interface specifications, and architecture decision records., • Create and maintain architecture diagrams and models using industry-standard tools and methodologies., • Ensure all solution designs align with TfL business objectives, contractual requirements, enterprise architecture principles, and technology standards., • Work closely with TfL architects, technical specialists, and business stakeholders to define solution requirements and agree architectural approaches., • Lead architecture workshops and technical design sessions to develop robust and supportable solutions., • Present solution architectures, design proposals, and technical recommendations to TfL Technical Authority and other governance forums for approval., • Provide architectural leadership throughout the solution lifecycle, from requirements definition through to implementation and operational handover., • Collaborate with engineering, testing, infrastructure, cybersecurity, service management, and delivery teams to ensure solutions are implemented in accordance with approved designs., • Support technical investigations, root cause analysis, and solution development for complex operational and delivery challenges., • Identify and manage technical risks, assumptions, constraints, dependencies, and architectural issues throughout programme delivery., • Ensure solution designs consider security, resilience, performance, supportability, scalability, and operational readiness requirements., • Provide technical assurance and design oversight during delivery, validating that implemented solutions remain aligned with approved architecture., • Evaluate new technologies, products, and integration approaches and provide recommendations regarding their suitability within the TfL environment., • Develop and maintain strategic architecture artefacts, including system context diagrams, system component maps, integration maps, application landscapes, and end-to-end system data flows., • Establish and maintain architecture standards, design patterns, reference architectures, and governance processes to develop Enterprise Architecture capabilities., • Contribute to the development and continuous improvement of the architecture practice, tools, methodologies, templates, and ways of working., • Support knowledge transfer activities and ensure architecture documentation remains accurate, complete, and maintained throughout the service lifecycle., • Act as a trusted technical advisor to programme leadership, delivery teams, and stakeholders on architecture-related matters., • Promote effective collaboration between Indra, TfL suppliers, and engineering teams to ensure successful delivery of complex technical solutions., • Ensure architecture practice, standards, and governance framework are successfully established and adopted. Required Skills and Experience: • Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline (or equivalent experience)., • Significant experience delivering solution architecture for complex, large-scale technology platforms and business-critical systems., • Proven experience producing high-quality architecture artefacts, including solution designs, architecture diagrams, interface specifications, and technical design documentation., • Strong understanding of enterprise architecture principles, solution architecture methodologies, and architectural governance frameworks., • Experience designing complex system integrations across applications, infrastructure, networks, cloud services, and third-party platforms., • Experience working within highly available, business-critical, and operationally sensitive environments., • Strong understanding of software development lifecycles, DevOps practices, and modern engineering delivery methodologies., • Experience working in complex multi-supplier environments, coordinating architectural activities across several delivery partners., • Ability to translate business requirements and technical constraints into practical, supportable, and deliverable solutions., • Experience presenting solution designs and technical recommendations to architecture review boards, governance forums, and senior stakeholders., • Strong understanding of security, resilience, scalability, performance, supportability, and operational readiness considerations., • Experience producing architecture deliverables using industry-standard architecture modelling and documentation tools., • Strong knowledge of systems integration patterns, APIs, messaging technologies, and data exchange mechanisms., • Experience supporting technical delivery teams throughout implementation, testing, deployment, and operational transition., • Excellent stakeholder management skills, with the ability to engage effectively with business, engineering, operational, and supplier organisations., • Strong analytical and problem-solving skills, with the ability to identify risks, dependencies, and architectural impacts across complex systems., • Experience maintaining strategic architecture artefacts, including system context diagrams, component maps, integration landscapes, and end-to-end data flows., • Experience contributing to the development of architecture standards, design patterns, governance processes, and architecture best practices., • Strong written and verbal communication skills, with the ability to communicate effectively with both highly technical teams and executive stakeholders., • Experience within transport, payments, ticketing, revenue collection, or other highly regulated environments would be advantageous., • Brings clarity and structure to complex technical and organisational challenges., • Demonstrates sound technical judgement and pragmatic decision-making., • Able to balance strategic thinking with hands‑on solution design., • Naturally collaborates across organisational, supplier, and technical boundaries., • Comfortable challenging assumptions while building consensus among stakeholders., • Focuses on delivering business outcomes rather than individual technical solutions., • Influences decisions through expertise, credibility, and collaboration rather than formal authority., • Takes ownership of architectural quality and technical integrity throughout the delivery lifecycle, • Holidays: 25 days per annum + 8 days bank holidays (options to buy/sell days)., • Pension – 4% employee and 4% employer., • Private medical insurance (including dental & optical)., • Life assurance., • Income protection., • Employee assistance programs., • Flexible/remote working options., • Charitable initiatives., • Social events (formal & informal)., • Learning and development programs., • Innovative & collaborative work environment. Indra is an equal employment opportunity employer. Applicants are considered without regard to race, colour, religion, sex, sexual orientation, gender identity, origin, disability or other characteristics protected by law. #J-18808-Ljbffr

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Indra is a leading global technology and consulting company, and a trusted technological partner for the core business operations of its clients worldwide. It stands at the forefront of key sectors including Transport, Defence, Air Traffic Management and Space, alongside advanced Information Technology services delivered through Minsait, and cutting-edge capabilities in Sovereign AI, Cybersecurity, and Cyberdefence via IndraMind. Indra is a leading global technology and consulting company, and a trusted technological partner for the core business operations of its clients worldwide. It stands at the forefront of key sectors including Transport, Defence, Air Traffic Management and Space, alongside advanced Information Technology services delivered through Minsait, and cutting-edge capabilities in Sovereign AI, Cybersecurity, and Cyberdefence via IndraMind. The company's business model is built around a comprehensive portfolio of proprietary products, combining strong innovation with a high-value focus for customers. With more than 2,500 projects implemented across 50 countries and over 100 cities, Indra is a global benchmark in innovative transportation and mobility solutions. It is recognised as one of the world's top three companies in public transportation management systems. Indra's technology supports the daily journeys of over 78 million people, helping to reduce more than 10 million tonnes of CO² emissions annually, and helping save nearly 3,000 lives through improved traffic management and road safety. Indra Group is paving the way to a more secure and better-connected future through innovative solutions, trusted relationships and the very best talent. Sustainability sits at the heart of its strategy and culture, driving efforts to address current and future social and environmental challenges. In the 2024 financial year, Indra achieved revenues of €5.5 billion, over 60,000 professionals, maintained a local presence in 46 countries, and operated across more than 140 countries worldwide. As the technological partner for its customers' key operations, Indra is at the core of their business, and Indra's four values guide everything we do: • Innovation - Our capacity for innovation, cutting-edge solutions, and specialised team of professionals enables us to drive a safer, more connected future through technology., • Trust - We work with strength, commitment, and reliability, delivering quality solutions to build trust with customers, employees, partners, investors, and society., • Connection - We harness the power of collaboration, connect ideas and solutions, and adapt to our customers' needs, supporting them on the path to a better future., • Foresight - We anticipate future needs to make the world safer and more connected, transforming our experience and knowledge into solutions for a better tomorrow. Transport for London (TfL) has awarded Indra a long‑term contract to operate, develop, enhance and expand ticketing and access control systems across London's transport network through to 2034, with extension options to 2039. This programme covers the maintenance, operation and evolution of a large-scale, complex ecosystem, including turnstiles, validators, ticket machines, sales terminals, back‑office systems, payment gateways, IT infrastructure and cybersecurity that supports over 8.6 million daily journeys. Therefore, Indra will become TfL's strategic technology partner to guarantee the operation and evolution of the world's largest and most sophisticated ticketing system. Following a transition period of approximately two years, Indra will serve as the sole provider across the network that includes more than 8,500 buses, nearly 400 Underground stations, around 300 rail stations (Overground, DLR, Elizabeth Line and suburban services), 4,000 Oyster Card outlets, seven customer service centres, and 24 river boat boarding points. Drawing on over 30 years of experience in urban public transport solutions, Indra will manage and evolve all aspects of the system. The project also envisages, in partnership with TfL, the implementation of new technologies to develop the system, make it more efficient and automate key processes; in short, to jointly create the next generation of the ticketing system for London. We are looking for an experienced Technical Delivery Manager to take end‑to‑end ownership of complex technology changes supporting Transport for London's revenue collection systems, including Oyster and Contactless. This role combines technical understanding with strong delivery leadership, ensuring that solutions move successfully from technical definition and design through engineering, integration, testing, implementation and operational handover. Working across architecture, engineering, testing, suppliers and operational teams, the Technical Delivery Manager will coordinate technical activities, manage dependencies and risks, resolve delivery blockers and ensure that technical changes remain aligned, controlled and deliverable throughout their lifecycle. This role provides the technical integration leadership needed to connect these disciplines into a single, coordinated project, ensuring successful delivery and a smooth transition into operations. • Own and coordinate the end‑to‑end technical delivery of assigned projects, workstreams and technical changes, from initiation and design through build, integration, testing, deployment and transition into service, • Develop and maintain the technical delivery plan, identifying key activities, milestones, dependencies, technical deliverables and delivery risks, • Translate solution designs and technical requirements into clear, executable delivery activities across engineering and operational teams, • Coordinate technical activities across architecture, engineering, infrastructure, applications, integration, testing, security and service management, ensuring that teams remain aligned to the agreed solution and delivery plan, • Manage technical dependencies and interfaces between workstreams, systems, suppliers and delivery teams, escalating cross‑programme dependencies where appropriate, • Work closely with architects and technical specialists to ensure solutions are sufficiently mature and understood before progressing through delivery, • Drive resolution of technical delivery issues, risks and blockers, bringing together the appropriate technical specialists and stakeholders to agree pragmatic solutions, • Ensure technical deliverables are produced to the required quality and are reviewed and approved through the appropriate technical and change governance, • Coordinate technical readiness for key delivery milestones, including build, integration, testing, deployment and operational handover, • Ensure technical changes are delivered in accordance with contractual requirements, agreed technical standards and governance processes, • Support submissions and technical evidence required for relevant governance forums, including the Technical Authority and Change Advisory Board (CAB), • Ensure appropriate technical documentation, configuration information, engineering artefacts and knowledge are produced and maintained throughout delivery, • Work with Service Management and operational teams to ensure appropriate operational readiness, supportability and handover into live service, • Coordinate third‑party and supplier technical activities, ensuring that their deliverables and dependencies are aligned with the overall technical delivery plan, • Provide clear reporting on technical delivery status, risks, dependencies, decisions and upcoming milestones to programme and technical leadership, • Contribute to the continuous improvement of technical delivery practices, governance and engineering processes, • Degree in Computer Science, Information Technology, Engineering or a related discipline, or equivalent professional experience, • Strong experience in technical delivery, technology project delivery, systems integration or engineering delivery within complex technology environments, • Demonstrable experience taking technical solutions through the full delivery lifecycle, including design, build, integration, testing, deployment and transition into service, • Strong understanding of software development lifecycles, systems integration and enterprise technology delivery, • Practical understanding of software development, infrastructure, environments, configuration, build, test, release and deployment processes, • Experience coordinating delivery across multiple technical disciplines and teams, • Experience working within multi‑supplier, outsourced or third‑party delivery environments, • Ability to understand solution architecture and technical designs and translate them into practical delivery plans and activities, • Strong technical planning skills, with experience managing dependencies, milestones, risks, issues and technical deliverables, • Experience supporting technical change through structured technical and operational governance processes, • Experience coordinating technical testing, implementation and operational readiness activities, • Ability to identify technical delivery risks early, assess their potential impact and coordinate appropriate mitigation, • Strong problem‑solving skills and the ability to work effectively where technical requirements, dependencies or ownership may initially be unclear, • Strong stakeholder management and communication skills, with the ability to work effectively with architects, engineers, project managers, suppliers and operational teams, • Ability to challenge constructively, facilitate technical discussions and drive issues through to resolution, • Able to communicate complex technical subjects clearly to both technical and non‑technical stakeholders, • Comfortable working across organisational and supplier boundaries while maintaining focus on overall delivery outcomes, • Experience within transport, mobility, ticketing or revenue collection systems, • Experience with EMV/contactless payment, Oyster or equivalent fare collection technologies, • Experience delivering technology within large public‑sector, regulated or business‑critical environments, • Experience with complex systems integration and third‑party interface testing, • Exposure to accreditation, cyber security or compliance‑driven delivery, including PCI or equivalent environments, • Holidays: 25 days per annum + 8 days bank holidays (options to buy/sell days), • Pension - 4% employee and 4% employer, • Private medical insurance (including dental & optical), • Life assurance, • Income protection, • Employee assistance programs, • Flexible/remote working options, • Charitable initiatives, • Social events (formal & informal), • Learning and development programs, • Innovative & collaborative work environment Indra is an equal employment opportunity employer. Applicants are considered without regard to race, colour, religion, sex, sexual orientation, gender identity, origin, disability or other characteristics protected by law. #J-18808-Ljbffr

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About Indra Group UK & Ireland Indra is a leading global technology and consulting company, and a trusted technological partner for the core business operations of its clients worldwide. It stands at the forefront of key sectors including Transport, Defence, Air Traffic Management and Space, alongside advanced Information Technology services delivered through Minsait, and cutting-edge capabilities in Sovereign AI, Cybersecurity, and Cyberdefence via IndraMind. The company’s business model is built around a comprehensive portfolio of proprietary products, combining strong innovation with a high-value focus for customers. With more than 2,500 projects implemented across 50 countries and over 100 cities, Indra is a global benchmark in innovative transportation and mobility solutions. It is recognised as one of the world’s top three companies in public transportation management systems. Indra’s technology supports the daily journeys of over 78 million people, helping to reduce more than 10 million tonnes of CO₂ emissions annually, and helping save nearly 3,000 lives through improved traffic management and road safety. Indra Group is paving the way to a more secure and better-connected future through innovative solutions, trusted relationships and the very best talent. Sustainability sits at the heart of its strategy and culture, driving efforts to address current and future social and environmental challenges. In the 2024 financial year, Indra achieved revenues of €5.5 billion, over 60,000 professionals, maintained a local presence in 46 countries, and operated across more than 140 countries worldwide. As the technological partner for its customers’ key operations, Indra is at the core of their business, and Indra’s four values guide everything we do: Innovation - Our capacity for innovation, cutting-edge solutions, and specialised team of professionals enables us to drive a safer, more connected future through technology. Trust- We work with strength, commitment, and reliability, delivering quality solutions to build trust with customers, employees, partners, investors, and society. Connection- We harness the power of collaboration, connect ideas and solutions, and adapt to our customers’ needs, supporting them on the path to a better future. Foresight - We anticipate future needs to make the world safer and more connected, transforming our experience and knowledge into solutions for a better tomorrow. Transport for London (TfL) has awarded Indra a long-term contract to operate, develop, enhance and expand ticketing and access control systems across London’s transport network through to 2034, with extension options to 2039. This programme covers the maintenance, operation and evolution of a large-scale, complex ecosystem, including turnstiles, validators, ticket machines, sales terminals, back-office systems, payment gateways, IT infrastructure and cybersecurity that supports over 8.6 million daily journeys. Therefore, Indra will become TfL’s strategic technology partner to guarantee the operation and evolution of the world’s largest and most sophisticated ticketing system. Following a transition period of approximately two years, Indra will serve as the sole provider across the network that includes more than 8,500 buses, nearly 400 Underground stations, around 300 rail stations (Overground, DLR, Elizabeth Line and suburban services), 4,000 Oyster Card outlets, seven customer service centres, and 24 river boat boarding points. Drawing on over 30 years of experience in urban public transport solutions, Indra will manage and evolve all aspects of the system. The project also envisages, in partnership with TfL, the implementation of new technologies to develop the system, make it more efficient and automate key processes; in short, to jointly create the next generation of the ticketing system for London. As we continue to enjoy an exciting period of growth in the UK, we are looking for a ITOM leader (OSS)/Senior Operational IT Lead to support us with our upcoming projects. • Lead the due diligence process and acquire knowledge of current Monitoring/Automation situation and future implementation projects., • Conduct a comprehensive assessment of the current Monitoring Environment (SCOM and many other similar Tools Solarwinds), Automation tools (SCORCH, Ansible) and asset inventory discovering (tools like Ivanti or BMC Discovery)., • Identify and document all relevant processes, configurations, customizations, and integrations., • Collaborate with technical teams, support functions, and business stakeholders to extract a full picture of the environment., • Help determinate how new solutions can be implemented (In this case , it will be Dynatrace, Ansible or BMC Discovery), • Deliver clear documentation and strategic recommendations to inform decision‑making and planning., • Minimum 7 years of experience leading or overseeing Systems Monitoring/Automation Operations with mixed stack of COTS and Open-Source Solutions., • Technical background knowledge, and experience on implementation of different types of Monitoring (Server, Logs, Application Performance Management, Synthetic), Automation tools and IT discovering process., • Past exposure to Microsoft SCOM/SCORCH is desirable as it is a key part of the current environment., • Will to learn new and lead the implementation of new solutions, • Holidays: 25 days per annum + 8 days bank holidays (options to buy/sell days)., • Pension – 4% employee and 4% employer., • Private medical insurance (including dental & optical)., • Life assurance., • Income protection., • Employee assistance programs., • Flexible/remote working options., • Charitable initiatives., • Social events (formal & informal)., • Learning and development programs., • Innovative & collaborative work environment. Indra is an equal employment opportunity employer. Applicants are considered without regard to race, colour, religion, sex, sexual orientation, gender identity, origin, disability or other characteristics protected by law. #J-18808-Ljbffr

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