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Relationship Manager - Commercial & SME Banking\n\nLocation: South London (Fully Office-Based)\n Salary: £45,000-£50,000 per annum\n\nAbout the Role\n\nWe are seeking an experienced Relationship Manager to join our Branch Banking team. This role focuses on driving profitable growth by providing high-quality relationship management to Commercial and SME clients. You will own a designated portfolio, manage credit needs, identify new opportunities, and ensure exceptional customer outcomes.\n\nThis is a key position for an ambitious banking professional who can balance portfolio growth with robust risk awareness, early warning identification, and strong adherence to regulatory standards.\n\nKey Responsibilities\n\nCustomer & Portfolio Management\n\nManage and grow a portfolio of Commercial/SME clients.\n\nConduct regular customer meetings, networking, and business development activities.\n\nEnsure all customer interactions follow TCF (Treating Customers Fairly) guidelines.\n\nHandle targeted account opening volumes and refer clients for Trade, FX, or Islamic banking products where appropriate.\n\nCommercial Growth\n\nAchieve asset and deposit growth targets for the branch.\n\nPrepare and negotiate customer credit proposals.\n\nSubmit credit papers and account-opening documents to internal approval teams.\n\nSupport the disbursement of lending in line with business objectives.\n\nControl & Compliance\n\nManage credit renewals in accordance with policy and deadlines.\n\nMonitor compliance-related transactions and ensure Enhanced Due Diligence (EDD) is completed.\n\nTrack excesses and Key Risk Indicators across all key accounts.\n\nEnsure branch SLAs are achieved for account opening and ongoing servicing.\n\nTeam & Branch Support\n\nCoach and support junior RMs/RSOs to achieve KPI expectations.\n\nAssist in preparing MI, meeting materials, presentations, and business development reporting.\n\nContribute to branch-related projects, planning, data analysis, and championing operational initiatives.\n\nProvide support to interns and new joiners where required.\n\nRegulatory Conduct\n\nAdhere to the FCA and PRA Conduct Rules at all times, demonstrating integrity, skill, diligence, and commitment to delivering good customer outcomes.\n\nMaintain compliance with the Certification Regime, conduct risk standards, and internal policy frameworks.\n\nExperience & Requirements\n\nMinimum 5 years' experience in a Relationship Manager role within the banking sector (Commercial/SME preferred).\n\nStrong understanding of credit processes, risk management, and commercial banking products.\n\nEvidence of ongoing CPD and professional qualifications (or commitment to obtaining them).\n\nDemonstrated competence in:\n\nRelationship management & customer service\n\nFinancial analysis & credit understanding\n\nRegulatory knowledge\n\nStaff development & coaching\n\nExcellent presentation, communication, and negotiation skills.\n\nConfident, proactive, and capable of managing a busy diary and diverse workload.\n\nWhat We Offer\n\nCompetitive salary of £45,000-£50,000\n\nProfessional development and ongoing certification support\n\nA collaborative, office-based working environment in South London\n\nThe opportunity to influence branch commercial performance and build strong corporate relationships\n\nIf you are a driven Relationship Manager with strong commercial expertise and a passion for exceptional client service, we'd love to hear from you. Apply today

JUNIOR ASSOCIATE The role encompasses the business activities of State Bank of India UK Limited. It involves ensuring that all tasks listed below are completed accurately, within established cut-off times, and in full compliance with risk management standards, maintaining a high level of precision and error-free execution 2 JOB RESPONSIBILITY Processing inward clearing cheques, BACS credit and debit files with returns on cut off time to avoid risk/loss to the Bank. Checking whether stop payments and cancellation are in place and actioned when it comes to payment/clearing. Ensure customer chargeback queries are taken up with MasterCard on time and tracking of chargeback on a regular basis. Ensure all customer-related queries are attended in CRM/RMS. Debit card reconciliation and related issues. Processing the outward clearing and rejection entries after checking whether total is tallied. Monitoring and setting up standing orders instructions in line with the customer's request. Ensure that all faster payments requests are processed with necessary approvals in line with our policy and customer signature is matched. Co-coordinating with other departments/branches in case of any queries related to clearing work. Assisting the team members to get the job done on time. Reconciliation of internal accounts.

We are Hiring for an Application Support Executive role for an International Bank based in Harrow. JOB ROLE Provide user support for Finacle e-banking systems, including troubleshooting and resolving issues. Collaborate with cross-functional teams to ensure seamless usage of Finacle systems with other applications. Develop and maintain documentation of Finacle system configurations and procedures. Day-to-day dealing with users such as back-office, front-office, Treasury, Finance, Operations, Branch Operations, basic infrastructure support is a key role to be played. Handle projects and generate reports with respect to the systems being handled. JOB RESPONSIBILITY ✓ Support for Finacle Core, Treasury, Nostro Reconciliation, SWIFT, AMLOCK, Pelican applications/operations. ✓ User Access Management and administration of applications as per Department requirement. ✓ Handle Finacle customization/enhancement projects. ✓ UAT testing and implementation of new modules/applications. ✓ Analysis and escalations of critical issues ✓ Guide and train users for day-to-day jobs. ✓ Support for general administration of the department. ✓ Support to the infra management team within Systems department. ✓ Generate reports/MIS as per organizational requirement using suitable tools using SQL developer/oracle suit by running/creating DB Queries ✓ Resolve tickets assigned in RMS (Request Management System) within TAT, as per department requirement. ✓ Support for internal/external audit requirements. ✓ Provide branch support for resolving the applications/report issues by proactively understanding the issue. ✓ Resolve tickets assigned in RMS within TAT. ✓ Liase with offshore team by raising support tickets in S-Core Application for resolution of issues. ✓ Ad hoc projects and tasks related to Systems, as allocated by the Head of Department/line Manager. ✓ Record-keeping/documentation in view of all the above matters. Must Have : 1. Strong hands-on experience in Oracle/RDBMS/SQL, including writing, understanding, and executing day-to-day database queries using SQL Developer/Oracle tools. 2. Excellent knowledge and support experience in Finacle suite of applications and Core Banking applications, and underlying interfaces. Hands on experience in handling local payments and remittance flows., 3. Good understanding of Finacle Core menus, banking operations, and experience in supporting Core Banking application users and related processes., 4. Experience in providing day-to-day application support to SBIUK branches and internal users, including troubleshooting, incident resolution, ticket handling, user access management, and issue escalation., 5. Ability to handle UAT testing, implementation of new modules/applications, MIS/report generation, documentation activities, and coordination with cross-functional/offshore teams while working effectively under pressure and tight deadlines

unior Associate - Operations Location: West London Salary: £27,000 per annum Job Type: Permanent Working Pattern: Full-time, fully office-based We are seeking a detail-oriented and motivated Junior Associate to join our Operations team in West London. This is an excellent opportunity for someone looking to build a long-term career within banking operations and payments processing in a fast-paced and professional environment. The successful candidate will support the day-to-day operational activities of the clearing team, ensuring all processes are completed accurately, within deadlines, and in line with internal controls and regulatory requirements. Key Responsibilities Process inward clearing cheques, BACS credit/debit files, and related returns within required cut-off times Handle outward clearing and rejection entries, ensuring balances and totals reconcile correctly Monitor and process standing order instructions in line with customer requests Process Faster Payment requests, ensuring approvals and signature verification are completed in accordance with policy Check and action stop payments and cancellations related to payment processing Manage debit card reconciliations and investigate related queries Support customer chargeback queries and liaise with relevant payment providers within required timelines Ensure all customer queries are managed efficiently through CRM/RMS systems Reconcile internal accounts and support daily operational controls Liaise with branches and internal departments regarding operational and clearing-related queries Assist team members to ensure all daily tasks are completed accurately and on time Carry out additional departmental administrative and operational duties as required Skills & Experience Required Good working knowledge of Microsoft Office Experience using Finacle and other banking applications is advantageous Understanding of banking regulations, AML, and KYC procedures Excellent attention to detail and accuracy Strong verbal and written communication skills Ability to work independently and manage workload effectively Strong interpersonal skills with a collaborative approach to problem-solving About You You will be highly organised, reliable, and able to work effectively in a busy operational environment. You will take pride in delivering accurate work, meeting deadlines, and maintaining high professional standards at all times