Day Concierge (Young People's Services)
hace 4 días
Greenwich
Single Homeless Project has an opportunity for a Day Concierge (Young People's Services) to join our experienced and committed teams based in Greenwich and Lewisham?????. You will join us on a full-time, permanent basis. In return, you will receive a competitive salary fixed at £28,860 per annum. We’re London’s leading homelessness charity – and we get things done. In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind. About the Day Concierge (Young People's Services) role: Do you enjoy being the welcoming face of a service, keeping things running smoothly and creating a safe, organised environment for young people? We’re looking for Day Concierges to join our Young People’s Accommodation Pathway in Lewisham and Greenwich, supporting young people aged 16 to 25 to settle, grow in independence and move towards their next home. This is a key front of house role where no two days are the same. You’ll be the first point of contact for clients, visitors and partners, helping to create a calm, professional and supportive atmosphere across the service. Working closely with duty staff, you’ll play a central role in the day to day running of the building, from managing access and handling enquiries to keeping things safe, organised and welcoming for everyone who walks through the door. The Greenwich role follows a rolling rota of 9am to 19:30pm, across 3 to 4 days per week, including weekends every other week. The Lewisham role follows a rota of 8am to 15:30pm, Monday-Friday. About you: You enjoy being front of house and take pride in creating a welcoming, well run environment You’re organised, reliable and able to keep on top of a busy, varied workload You communicate clearly and confidently with a wide range of people You stay calm under pressure and can respond to situations in a practical, solution focused way You’re interested in supporting young people to feel safe, settled and able to move forward Our attractive benefits package includes: A salary increase after successfully completing six month's probationary period A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays), A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary Staff Health Cash Plan and discounts scheme Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work Important info: Closing date: Sunday 19th April at midnight Interview date: Tuesday 28th and Thursday 30th April at our Head Office in Kings Cross Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview. This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted for this role. Don’t miss out on this great opportunity to join the Single Homeless Project team – please click ‘apply’ now to become our Day Concierge (Young People's Services) - we'd like to hear from you! Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited