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About Complexio Complexio is the intelligence layer for enterprise AI. Our platform builds a connected understanding of how businesses actually operate - across people, processes, and systems. Enterprises have invested heavily in AI platforms, copilots, and data infrastructure - yet daily work still runs on manual hand-offs and thousands of unseen tasks buried in emails, chats, and spreadsheets. Complexio closes that automation gap. Our Event Knowledge Graph ingests structured and unstructured data to create a living map of how an organisation truly works - every task, interaction, and dependency. Our Context Broker unifies this knowledge across enterprise systems in real time, enabling our Orchestration layer and Enterprise Automator to discover, design, and execute workflows autonomously. Stevie, our conversational AI assistant, gives teams a natural way to query and act on that intelligence. Complexio deploys securely within your infrastructure and integrates with the enterprise platforms you already run on - turning organisational knowledge into measurable business outcomes. A joint venture between Hafnia and Símbolo, backed by leading maritime partners including Marfin Management, C Transport Maritime, Trans Sea Transport, and BW Epic Kosan. Born in maritime, now scaling rapidly across industries. We are now onboarding enterprise customers globally, with a platform built to handle the pace and complexity of real business operations. Role Purpose Enterprise organisations do not buy software - they fund outcomes. The Value Engineer exists to make the connection between Complexio's platform capabilities and the specific, quantified business outcomes each customer cares about, at every stage of the relationship. Value engineering as a discipline has become a defining commercial capability at the world's leading enterprise software companies. ServiceNow built a global Value Engineering practice to justify platform ROI at scale. Celonis pioneered value engineering in the process mining space, making quantified process improvement the centrepiece of every enterprise deal. SAP's Value Advisors and Salesforce's Business Value Consultants have made the ability to prove financial return a standard expectation in enterprise software procurement. Complexio is building this capability now - at the stage where it will have the most impact on commercial outcomes. This role sits at the intersection of business consulting, commercial strategy, and deep operational understanding. You are not a sales support function. You are an independent, credible business advisor who earns the trust of customer CFOs, COOs, and operational leadership by doing rigorous work - identifying where value is being lost, modelling what recovery is worth, and demonstrating with evidence what Complexio has actually delivered. Key Responsibilities Value Discovery & Business Case Development • Lead structured value discovery engagements with prospective customers - working with operational, financial, and technology stakeholders to identify and quantify the cost of their current automation gap, • Map customer operational workflows to Complexio's platform capabilities, identifying the specific processes, hand-offs, and inefficiencies where the EKG, Context Broker, Enterprise Automator, and Stevie create measurable impact, • Translate business case outputs into executive-ready materials - CFO-grade financial models, board-level summaries, and ROI one-pagers that withstand scrutiny from finance and procurement stakeholders, • Validate assumptions with customers through structured interviews, data analysis, and process observation - never building a business case on hypotheticals that will be challenged at approval Pre-Sales Value Engagement • Partner with Sales, Client Directors, and Solutions Consultants in enterprise sales cycles - joining customer engagements specifically to lead the value and business case workstream, • Run executive value workshops with customer C-suite and operational leadership - structured sessions that move from pain identification through to quantified opportunity in a single engagement, • Produce deal-specific value narratives and ROI models that are calibrated to each customer's operational context, financial metrics, and internal approval process, • Equip the sales team with reusable value frameworks, benchmark data, and industry-specific ROI models that accelerate deal cycles across similar customer profiles, • Support commercial proposal development by providing the financial and business value content that underpins pricing, contract structure, and deal terms Post-Sale Value Realisation • Own the value realisation framework for Complexio's customer base - defining how value is tracked, measured, and reported from deployment through to steady-state operation, • Establish baseline metrics with customers at the point of deployment - agreeing the operational and financial KPIs against which Complexio's impact will be measured Value Benchmarking & Market Intelligence • Build and maintain Complexio's value benchmark library - a structured, continuously updated repository of outcome data across customers, sectors, use cases, and platform capabilities, • Develop sector-specific value models for Complexio's primary markets - maritime operations, energy trading, industrial workflow management - grounded in real customer data and validated against industry benchmarks, • Track and analyse how value accrues over time across the customer base - identifying which deployment patterns, use cases, and adoption sequences drive the fastest and largest outcomes, • Monitor competitive value positioning - understanding how Complexio's ROI profile compares to alternatives including Microsoft Copilot, Celonis, and incumbent manual processes Internal Value Enablement • Build and maintain a value engineering toolkit accessible to the broader commercial team - including value discovery frameworks, ROI calculators, benchmark data packs, and executive presentation templates, • Partner with Product and Engineering to ensure that Complexio's platform instrumentation supports value measurement - advocating for the telemetry, reporting, and analytics capabilities that make value realisation visible to customers, • Feed value data and customer outcome evidence back into Complexio's product prioritisation process - ensuring the roadmap is guided by where the platform creates the most demonstrable impact Executive & C-Suite Engagement • Engage directly with CFOs, COOs, and operational leadership as a credible, independent business advisor - not as a vendor representative, • Lead or co-lead executive value presentations and business case reviews at board and C-suite level - with the financial and operational rigour to withstand challenge from sophisticated buyers, • Shadow Co-CEOs and the CRO in strategic customer engagements as required - providing the value and ROI narrative in high-stakes commercial discussions, • Build long-term advisory relationships with senior customer stakeholders that extend beyond individual deals and create durable commercial anchors What We're Looking For Essential • 6+ years in a value engineering, value advisory, business value consulting, or management consulting role - ideally with direct experience in enterprise software, process automation, or AI/data platform contexts, • Demonstrable experience building and presenting rigorous business cases and ROI models to C-suite and finance stakeholders - models that have withstood scrutiny and influenced major investment decisions, • Strong financial modelling capability - comfortable building NPV, IRR, and payback analyses from first principles and translating operational data into financial outcomes, • Deep understanding of how large enterprises make investment decisions - approval processes, financial hurdle rates, competing priorities, and the politics of internal sponsorship Desirable Experience in the maritime, shipping, energy, or industrial sectors - operational familiarity with voyage management, fleet operations, chartering, trading, or supply chain workflows Experience with process mining, workflow analytics, or operational intelligence tools - and the ability to use data outputs to construct value narratives Familiarity with AI automation economics - understanding how to model labour displacement, error reduction, and decision acceleration in organisations adopting AI-driven workflows Experience building value benchmark databases and sector-specific ROI frameworks from scratch Who You Are Rigorous and credible - your business cases are built on real data, sound assumptions, and transparent methodology; you do not overstate value and you do not produce numbers that collapse under scrutiny A skilled interviewer and listener - you can run a discovery session with a COO or a fleet manager and extract the operational detail you need to build a credible model, without making them feel interrogated Commercially motivated - you understand that your work directly enables revenue and you take that seriously; you are not an academic analyst, you are a commercial contributor Independently minded - you are willing to tell a customer or a sales team that a use case does not meet the value threshold, because your credibility depends on honesty, not optimism • A strong writer and presenter - you produce executive materials that are clear, well-structured, and visually compelling; you do not hide weak analysis behind impressive slides, • Intellectually curious about how industries operate - you find genuine interest in understanding how a maritime shipping company makes money, where it loses it, and what operational changes move the needle, • A builder - Complexio does not yet have a mature value engineering function; you are excited by the opportunity to create the frameworks, tools, and benchmarks that will define how the company communicates value at scale

Partnerships Manager Job Summary: The Partnerships Manager will be responsible for identifying, developing, and managing strategic partnerships to enhance the company’s product offerings, drive revenue, and expand availability within the market. You will work cross-functionally with CS, marketing, and product teams to ensure the success of these partnerships and align with the company’s long-term objectives. This role requires a deep understanding of the Dusk product catalogue, strong relationship-building skills, and the ability to drive impactful collaborations. Key Responsibilities • Strategy & Growth: Develop and implement partnership strategies to secure new, mutually beneficial business opportunities, • Relationship Management: Act as the primary point of contact for partners, fostering long-term engagement and strengthening relationships, • Negotiation & Contracting: Negotiate partnership terms, legal agreements, and ensure compliance with contract stipulations, • Performance Monitoring: Analyse KPIs and performance metrics to evaluate partnership ROI and report on effectiveness, • Cross-functional Collaboration: Work closely with Tech, CX, Ecom & Product teams to integrate partner activities into wider company goals, • Market Intelligence: Research the market to identify potential partners and keep updated on industry trends, • Partner Enablement: Ensure partners have the tools, resources, and training they need to successfully promote and sell the company products on their platforms. Develop & lead onboarding process and strategies to drive engagement and success, • Performance Tracking & Reporting: Monitor the performance and impact of partnerships, tracking key metrics such as revenue contribution, stock availability, and partner engagement. Provide regular reports to senior leadership with insights and recommendations Required Skills and Qualifications • Relationship Building: Strong interpersonal skills to manage senior-level stakeholders, • Communication: Excellent verbal and written skills for presentations, negotiation, and rapport building, • Business Acumen: Understanding of business models, ROI analysis, and market strategy. Ability to manage multiple partnerships simultaneously and prioritise based on strategic importance. A results-driven mindset, with the ability to use data to drive decisions and optimise partnership performance, • Sales Analysis: Understanding of sales & margin performance providing analysis on performance & manage stock accordingly, • Project Management: Ability to manage multiple partnerships and deliver initiatives on time, • Experience: Previous experience in business development, account management, or partnership roles, proven track record of building and managing successful partnerships that drive revenue and market growth

🌳🌳🌳 x3 Senior Enterprise Onboarding Manager – AI SaaS (Benefits Platform)– Startup – Build the Client Experience Engine – FULLY REMOTE (UK) 🌳🌳🌳 Another exclusive opportunity from Areti Group 🌳 Areti Group is partnering with a high-growth, product-first AI SaaS company quietly building something category-defining for global organisations. This is a company where product, people, and metrics sit at the heart of everything. Lean team. Exceptional talent density. No corporate noise. Right now they’re expanding the Operations & Client Experience team. We are hiring Senior Enterprise Onboarding Managers – AI SaaS (Benefits Platform) who will play a mission-critical role in delivering world-class onboarding and platform adoption. 📍 Location: Remote (US) 💼 Type: Full-time 🚀 Stage: High-growth AI SaaS | Product-first | Global customers 🌳 The Opportunity This is not a traditional implementation role. You’ll be the person who turns a signed contract into a successful client launch. You’ll guide customers through onboarding, configure the platform, run training, coordinate internally with Product and Operations, and ensure every customer goes live confident, excited, and ready to adopt the platform. The company believes onboarding is the most important moment in the customer lifecycle — and treats it that way. You’ll work in a fast-moving environment where ownership, autonomy, and problem solving are expected from day one. Small team. Very experienced people. Think SAS unit, not an army. 🌳 What You’ll Own 🌳 Client Onboarding You’ll own the end-to-end onboarding journey for new customers. This includes: • Leading onboarding kick-off calls, • Aligning on goals, timelines, and success metrics, • Managing onboarding plans and milestones, • Coordinating data and system configuration, • Managing stakeholders across multiple teams, • Driving customers through to successful go-live You’ll be the trusted guide during the most critical stage of the customer journey. 🌳 Cross-Functional Delivery This role sits at the centre of the delivery engine. You’ll collaborate with: • Sales & CX teams during client handover, • Product & Engineering on configuration or technical requirements, • Operations teams ahead of launch, • Internal stakeholders working on platform improvements 🌳 Training & Enablement You’ll help customers succeed by delivering clear and engaging training sessions. This includes: • Delivering product training for customer teams, • Creating onboarding documentation and materials, • Supporting adoption of new workflows, • Helping customers get value from day one 🌳 Delivery Excellence This business is obsessed with metrics and outcomes. You’ll help track and improve: • Time-to-launch, • Onboarding experience, • Customer satisfaction, • Early product adoption You’ll also proactively identify risks and ensure projects stay on track. 🌳 What We’re Looking For We’re looking for people who combine organisation, communication, and client empathy. You should have: • 3–5+ years experience in onboarding, implementation, customer success, or project delivery, • Experience working with international customers, • Experience in SaaS environments Experience in Benefits is a must - Flexible Benefits • Benefits Platform, • Employee Benefits Technology, • Total Reward, • Benefits Administration, • HR Tech / Reward Tech, • Benefits Implementation • Ability to manage multiple onboarding projects simultaneously, • Experience delivering virtual training sessions, • Strong communication with senior stakeholders This role suits someone who is: • Highly organised, • Proactive and solution-oriented, • Comfortable managing complexity, • Confident in client-facing situations, • Energised by fast-moving environments 🌳 Nice-to-Have Experience • Enterprise client onboarding, • Experience in global platforms or complex SaaS products, • Startup or scale-up experience, • Project management certifications 🌳 The Culture The company operates around a few principles. 🌳 Small teams of exceptional people who trust each other. 🌳 Delivering for customers is the mission 🌳 Challenge is encouraged 🌳 Product-first thinking Lean, ambitious, curious, and never complacent. 🌳 Why Join? • Join a category-defining AI SaaS company, • Work with global enterprise customers, • High trust, high ownership culture, • Product-first business solving complex problems, • A genuinely high-performance environment, • Fully remote working If you enjoy solving problems, working directly with customers, and building exceptional onboarding experiences - this is a rare opportunity to join a company at exactly the right moment. Apply now or reach out to Areti Group for a confidential conversation.

🌳 Senior Enterprise Onboarding Manager Fully Remote | AI SaaS | Enterprise Clients | High-Growth Startup / benefits, pensions, reward, HR tech, or global mobility environments Areti Group is exclusively partnering with one of the most exciting emerging AI SaaS businesses currently scaling in the market. This is a company entering a major growth phase, with plans to significantly expand headcount over the next two years as demand continues to accelerate globally. This is not another bloated SaaS company buried beneath layers of process and hierarchy. This is a lean, product-first business building genuinely category-defining technology for enterprise customers — and they are now hiring multiple Senior Enterprise Onboarding Managers to help scale customer delivery and client experience globally. While this is not a traditional benefits business, experience within benefits, pensions, reward, or HR tech environments would be highly valuable due to the complexity of the customer landscape and implementation environment. If you thrive in high-performance environments, enjoy solving complex customer challenges, and want real ownership inside a fast-growing business — this is the opportunity. 🌳 Why This Role Stands Out Most onboarding roles are administrative. This one is mission-critical. You’ll own the most important stage of the customer lifecycle: transforming a signed enterprise customer into a successful launch. You’ll guide customers through onboarding, implementation, configuration, training, and adoption — ensuring every client goes live confidently and quickly realises value from the platform. You’ll work cross-functionally with: • Enterprise customers, • Product & Engineering, • Operations, • Customer Experience No bureaucracy. No unnecessary layers. Just smart people solving hard problems together. 🌳 What You’ll Own 🌳 Enterprise Customer Onboarding You’ll lead end-to-end onboarding for global enterprise customers, including: • Running onboarding kick-offs, • Defining launch plans, milestones, and success metrics, • Managing stakeholder communication, • Coordinating implementation and configuration activity, • Driving successful go-live delivery 🌳 Cross-Functional Delivery You’ll operate at the centre of the delivery engine, partnering closely with: • Sales during customer handover, • Product & Engineering teams on technical or configuration requirements, • Operations teams ahead of launch 🌳 Training & Adoption You’ll help customers maximise value from the platform by: • Delivering engaging virtual training sessions, • Supporting platform adoption and change management, • Creating onboarding documentation and enablement resources 🌳 Delivery Excellence This business is obsessed with execution quality and customer outcomes. You’ll help improve: • Time-to-launch, • Customer onboarding experience, • Early-stage adoption, • Customer satisfaction 🌳 What We’re Looking For We’re looking for people who combine: • Organisation, • Customer empathy, • Ownership mentality, • Operational excellence, • 3–5+ years experience in onboarding, implementation, customer success, or SaaS project delivery, • Experience managing enterprise or international customers, • Strong stakeholder management skills, • Experience managing multiple onboarding projects simultaneously, • Confidence delivering virtual training sessions 🌳 Ideal Background We’d especially like to hear from candidates with experience in: • Enterprise SaaS onboarding, • Global implementations, • Complex platform delivery, • Startup or scale-up environments, • Product-led SaaS businesses, • Benefits or reward technology ecosystems 🌳 The Culture This company hires carefully and intentionally. The team is small, highly capable, and trusted to operate autonomously. The culture is built around: 🌳 High ownership 🌳 High standards 🌳 Customer obsession 🌳 Product-first thinking 🌳 Continuous improvement 🌳 Intelligent collaboration This is the type of environment where exceptional people thrive. 🌳 Package & Benefits • Salary up to £110,000, • Performance bonus, • Equity package, • Private healthcare, • Dental & eye care, • Generous holiday allowance, • Fully remote working 🌳 Why Join? • Join a genuinely high-growth AI SaaS business, • Work with global enterprise customers, • High ownership and visibility from day one, • Shape onboarding within a scaling organisation, • Work alongside exceptional operators and builders, • Be part of a defining stage of company growth 🌳 Interested? If you’re excited by customer impact, complex delivery, and helping scale a world-class SaaS platform — we’d love to speak with you. Apply now or contact Areti Group for a confidential conversation.

Andy File Associates Limited is working as a Recruitment Agency on behalf of our client for this permanent position of Partner Account Manager.\nAbout the Role:\n * We are seeking an experienced Account Manager with a strong background in print, document management solutions or other software services. This role is perfect for someone who thrives in a client‑facing environment, enjoys problem‑solving, and is confident managing the full customer lifecycle from pre‑sales to renewal.\nLocation: National Role\nSalary: £35-40K Basic plus OTE\nKey Responsibilities:\n * Grow revenues from a combination of new and existing international partners by providing ongoing enablement and support.\n * Work closely with other areas of the other areas of the business such as marketing and customer support.\n * Guide partners (and their customers) through the complete journey: POC, implementation, training, and renewal.\n * Create and deliver supporting materials for sales opportunities and marketing campaigns.\n * Act as the liaison point between the partner and internal teams for training, data analysis, and technical setup and be able to take on some tasks as appropriate.\n * Analyse customer data using the Intuitive dashboards and provide actionable insights to customers and partners.\n * Maintain strong relationships with partners and nurture new ones.\nKey Skills\n * Understand the customer and partner business drivers and position Intuitive appropriately to meet needs.\n * Ability to engage partners at multiple levels including management, sales and technical.\n * Ability to demonstrate the Intuitive product in different scenarios.\n * Ability to work with data in Intuitive to drive business value.\n * Ability to work closely and collaborate with the wider Intuitive team based in Leeds.\n * Demonstrate Intuitive core values.\n * Good mix of sales, marketing and technical skills.\n * Creative in terms of bringing new ideas to the business.\n * Self Motivated.\nEssential Experience:\n * 2+ years’ industry experience.\n * 2+ years in account management or customer-facing technical roles.\nIdeal Experience:\n * Pre-Sales\n * Channel / Partner Management\n * Familiarity with print management and document management systems.\nWhat We Offer:\n * Career progression into senior account ownership.\n * Training and development opportunities\n * Exposure to a worldwide customer and partner network\n * Friday Finish at 3pm\n * Further Detalls on request\nIf you are a driven technical sales professional looking to make a real impact in a growing business, we encourage you to apply

Revenue Enablement Manager – Readiness & Content. Revenue Enablement Manager – Readiness & Content. You work closely with the Global Enablement Lead, Product Marketing, Sales and Customer Success to ensure the enablement strategy is activated through governed, usable and revenue impacting conten