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JOB DESCRIPTION KEELY BARTON JOB TITLE:SPA MANAGER REPORTS TO:MANAGER OF OPERATIONS/ HOURS:37.5 hours per week/full time/£24,200 (£12.41 per hour) Job Summary: To be responsible for the production of performance and quality standards within the Spa. To manage data quality issues, providing advice and guidance to all Spa staff in the use of the record system. To oversee the claims process for work undertaken as part of enhanced national or local services. To act as Spa administrator for the record system and as Spa co-ordinator for IT hardware issues, working closely with the CCG and Shared Services as responsibility for computer hardware is transferred to the CCG. Job responsibilities: Production of Performance and Quality Information • To be aware of national, local and Spa quality standards for Aesthetic clinics. • To provide support to clinical sub groups in correctly identifying and targeting clients for assessment and treatment. • To ensure staff are aware of the importance of maintaining up to date client registers. • To provide advice and support for clinical sub groups and to produce regular reports on the progress of these groups in achieving their targets. • To assist in the production of information for clinical audit as requested by the clinical sub groups. • Data quality • To work all staff to validate client information, performing regular checks and quality audits. • To be responsible for mapping client information flows. • To provide support and training for current and new staff ensuring that data quality guidelines are understood and adhered to. • Spa administrator for record system • To oversee the administration of the record system, ensuring staff complete housekeeping and back ups as outlined in the Spapolicy. • To oversee the security and validation processes for the record system. • To provide advice and guidance to the Spa in the change to becoming paper light. • To provide support advice and training for current and new Spastaff in the use of the record system • Spa co-ordinator for IT hardware • To maintain an equipment log ensuring that Spa owned equipment is readily identifiable. • To provide support and training for current and new staff in resolving simple problem with PCs and printers. • To liaise with CCG IT support department to resolve other hardware and software issues. • Submitting Family and Friends monthly survey report • Client Access [to keep updated on new legislation] • Dealing with Petty Cash request in P/M Absence • Paying in petty cash to Bank • Staff Rotas’; Sign In & Out Row call Register • Updating Spa Website • Booking locums on receiving confirmed holiday request from doctors. Confidentiality: • In the course of seeking treatment, clients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately • In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to clients and their carers, Spa staff and other healthcare workers. They may also have access to information relating to Age Reversal MediSpa as a business organisation. All such information from any source is to be regarded as strictly confidential • Information relating to clients, carers, colleagues, other workers or the business of the Spa may only be divulged to authorised persons in accordance with the Spa policies and procedures relating to confidentiality and the protection of personal and sensitive data Health & Safety: The post-holder will implement and lead on the full range of promotion and management their own and others’ health, safety and security as defined in the Spa Health & Safety policy, the Spa Health & Safety manual, and the Spa Infection Control policy and published procedures. This will include (but will not be limited to): • Ensuring job holders across the Spa adhere to their individual responsibilities for infection control and health and safety, using a system of observation, audit and check, hazard identification, questioning, reporting and risk management. • Maintain and up to date knowledge of health and safety and infection control statutory and best Spa guidelines and ensure implementation across the business • Using personal security systems within the workplace according to Spa guidelines • Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across the business • Making effective use of training to update knowledge and skills, and initiate and manage the training of others • Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards, and initiation of remedial / corrective action where needed • Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised • Keeping own work areas and general / client areas generally clean, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with other sector managers • Undertaking periodic infection control training (minimum annually) • Routine management of own team / team areas, and maintenance of work space standards • Demonstrate due regard for safeguarding and promoting the welfare of all customers/clients. Equality and Diversity: The post-holder will support the equality, diversity and rights of clients, carers and colleagues, to include: • Acting in a way that recognises the importance of people’s rights, interpreting them in a way that is consistent with Spaprocedures and policies, and current legislation • Respecting the privacy, dignity, needs and beliefs of clients, carers and colleagues • Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Personal/Professional Development: The post-holder will participate in any training programme implemented by the Spa as part of this employment, such training to include: • Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development • Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work Quality: The post-holder will strive to maintain quality within the Spa, and will: • Alert other team members to issues of quality and risk • Assess own performance and take accountability for own actions, either directly or under supervision • Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance • Work effectively with individuals in other agencies to meet clients’ needs • Effectively manage own time, workload and resources Communication: The post-holder should recognise the importance of effective communication within the team and will strive to: • Communicate effectively with other team members • Communicate effectively with clients and carers • Recognize people’s needs for alternative methods of communication and respond accordingly Contribution to the Implementation of Services: The post-holder will: • Apply Spa policies, standards and guidance • Discuss with other members of the team how the policies, standards and guidelines will affect own work • Participate in audit where appropriate
Experienced Software Engineers Wanted – Join Our Growing Team for a Unique Opportunity We are offering an exciting opportunity for experienced engineers to join our team in an equity-only capacity for now. There will be a transition into a full salaried position as the company grows. This means you'll have the chance to be part of something truly special from the ground up—shaping the product, influencing key decisions, and sharing in the long-term success of the business. If you’re looking for more than just a job and want to be truly invested in the future of an innovative technology company, this could be the perfect opportunity for you. We are looking for versatile software engineers who are proficient in the below technologies and tools. Candidates must be of a versatile mindset and we will look for individuals with the capability of providing valuable contributions in a start-up environment. Key Skills & Experience We’re interested in candidates with experience in some or all of the following: Frontend Development Hands-on experience with AngularJS and modern front-end frameworks Experience with React Native, and/or mobile app development Strong understanding of front-end workflows and UX/UI principles Experience building web-based User Access Control (UAC) systems Backend & Database Technologies Enterprise-level, scalable Node.js application development Strong grasp of back-end architectures and best practices Experience with MongoDB and database scalability techniques Security & Infrastructure Proficiency in Linux administration Strong expertise in AWS services (e.g., EC2, IAM, Cognito, SQS/SNS) Setting up automated CI/CD pipelines, DevOps Bonus Skills Experience with Java, Swift/Objective-C, or Google Firebase What's On Offer A truly unique opportunity to be part of and develop a patented idea from the ground-up Equity-based package, with a goal to transition into a salaried role Flexible working environment, with occasional travel to London required Opportunity to work with cutting-edge technologies Professional growth and development opportunities A collaborative and supportive team culture How to Apply If you have an entrepreneurial mindset and expertise in any of the areas above and thrive in a fast-paced, innovative setting, we’d love to hear from you. No agencies, please.
Job Summary: The Business Development Manager (BDM) for a construction company is responsible for identifying and securing new business opportunities, building strong client relationships, and contributing to the overall growth of the company. This role requires deep knowledge of the construction industry, an ability to spot emerging trends, and a strong track record in acquiring new projects. The BDM will play a key role in driving revenue through bidding on new construction projects, managing client relationships, and collaborating with project management teams to ensure the company’s services meet market needs. Key Responsibilities: Market Research & Strategy Development: Conduct market research to identify new business opportunities within the construction industry, including public and private sector projects. Stay up-to-date on trends in construction, including technology, regulations, and industry best practices. Develop and implement business strategies to target potential clients, including developers, government agencies, and private sector organizations. Lead Generation & Prospecting: Identify and prospect potential clients in the construction sector, including real estate developers, government bodies, architects, and engineers. Generate leads through various channels, such as industry events, networking, referrals, and online platforms. Build a solid pipeline of future projects through aggressive business development tactics. Client Relationship Management: Establish and maintain strong relationships with key decision-makers, including architects, contractors, project managers, and developers. Understand client needs and develop customized proposals that align with their vision and budget. Ensure the smooth communication of project requirements between clients and internal teams throughout the bidding and construction phases. Proposal Development & Tender Submissions: Lead the preparation and submission of competitive bids and proposals for new construction projects. Collaborate with estimators, project managers, and other internal stakeholders to prepare accurate and compelling proposals. Negotiate terms and conditions with clients to finalize contracts and secure project awards. Project Tracking & Reporting: Monitor ongoing projects and their profitability, providing feedback and support to the project management team to ensure deadlines and budgets are met. Regularly report on business development activities, lead conversion rates, and sales achievements to senior management. Ensure the company’s goals are met by maintaining and tracking sales targets and pipeline performance. Industry Networking & Partnerships: Represent the company at industry events, conferences, and trade shows to increase visibility and establish new business connections. Build strategic partnerships with other construction firms, subcontractors, and industry professionals to enhance the company’s service offerings and expand market reach. Collaboration with Internal Teams: Work closely with project managers, engineers, and estimators to ensure alignment on project scope, timelines, and budgets. Provide market insights and client feedback to assist in refining company offerings and improving overall service quality. Required Skills & Qualifications: Bachelor's degree in Construction Management, Civil Engineering, Business Administration, or a related field. Minimum of 5 years of experience in business development, sales, or project management within the construction industry. Proven track record of securing new business and achieving sales targets in construction. Strong knowledge of construction processes, bidding, and project management. Exceptional communication, negotiation, and presentation skills. Ability to manage multiple clients and projects simultaneously. Familiarity with construction software, CRM tools, and Microsoft Office Suite. Preferred Qualifications: Knowledge of local, state, and federal construction regulations and permitting processes. Established network of contacts within the construction industry, including developers, general contractors, and subcontractors. Experience with public and private sector projects, including government contracts and commercial developments. Familiarity with cost estimation software and project management tools. Working Conditions: Full-time position with occasional travel to client sites, construction sites, and meetings. Office-based, with the possibility of remote work depending on company policy. Flexibility in working hours, with occasional evening or weekend work depending on project deadlines or events.