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  • JNR vapes by Insha Trading UK
    Client Services Manager
    Client Services Manager
    20 hours ago
    £43000 yearly
    Full-time
    Southall

    Job Title: Client Services Manager Job Type: Full-time, Permanent Company: Insha Trading Limited Location: Office 15a Kingswood, Ascot, England, SL5 8AN Salary: £43,000 per annum Hours: 37.5 hours per week Job Description: Insha Trading Limited, a dynamic UK-based distributor of JNR’s premium vaping products and refurbished mobile devices, is seeking a highly motivated Client Services Manager to strengthen its marketing and client relationship operations across the England, Scotland and Wales markets. The successful candidate will liaise with the Director and senior management to determine product ranges and marketing priorities, develop client service strategies, and ensure consistent delivery of exceptional customer experiences. The role involves coordinating marketing campaigns, analysing market trends, and implementing business strategies that enhance brand visibility and profitability. Key Responsibilities: - Develop and implement marketing, sales, and client service strategies aligned with business goals. - Manage, lead, and motivate the client services and marketing teams to achieve performance targets. - Conduct market research, analyse customer feedback, and identify emerging industry trends. - Build and maintain strong relationships with wholesale, retail, and corporate clients to encourage repeat business. - Prepare detailed proposals, business reports, and recommendations for senior management. - Manage promotional campaigns, social media initiatives, and digital marketing activities to support product launches. - Oversee client onboarding, service delivery standards, and customer satisfaction metrics. - Negotiate new business contracts, partnership agreements, and long-term supply arrangements. - Coordinate with logistics, sales, and finance departments to ensure timely fulfilment of client orders. - Monitor competitor activity, pricing structures, and market positioning to identify new opportunities. - Ensure compliance with company policies, trading standards, and regulatory guidelines. Candidate Requirements: - Bachelor’s degree or equivalent in Marketing, Business Management, or related field. - Proven experience in client service, marketing, or business development management. - Excellent leadership, negotiation, and communication skills. - Strong analytical, planning, and organisational abilities. - Proficiency in Microsoft Office and CRM software. If you are a results-driven professional passionate about marketing innovation and client satisfaction, we welcome you to join Insha Trading Limited and contribute to our continued growth and success.

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