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KAI Interiors is an award-winning, female-led London design company specialising in exceptional hospitality, residential, wellbeing, and workspace projects. Our Mission is to design inspiring spaces that cultivate social connection and collective wellbeing. Our Values Our values are a key component to attracting people we love working with. They are the guiding principles for how KAI Interiors operates and what we stand for. SYNERGY Thriving on connections to deliver exceptional, client-focused solutions. By fostering strong partnerships, we provide exceptional, tailored solutions that meet our clients’ unique needs. COLLABORATION Kindness, sincerity, and a proactive mindset are the hallmarks of this team that puts the collective before individual egos. CURIOSITY Curiosity encourages exploration of unconventional materials, innovative layouts, and unexpected design solutions that elevate a space beyond the ordinary. LONGEVITY Our design approach is strategic and focused on sustainability, ensuring that your interior is built to last and has longevity. Key Responsibilities: Meeting potential new clients and carrying out initial consultation and converting leads. Creating fee estimates ensuring you have taken on board previous learnings from time tracking. Design Development: Lead the conceptualisation and development of interior design projects, ensuring alignment with client needs and project goals. Business development ideas- constantly considering how we can grow, better streamline and become a more profitable business. Managing the team and their workload, ensuring everyone has a solid work life balance. Discussing Monthly monetary targets with Director and considering project timelines to hit them and workload. Team training sessions- considering what we need to be better and more effective. Client Interaction: Engage with clients to understand their vision, preferences, and requirements; present design proposals and revisions effectively. Project Management: Oversee multiple projects simultaneously, managing timelines, budgets, and resources to ensure successful project delivery. Collaboration: Work closely with architects, engineers, and contractors to integrate design concepts with structural and technical requirements. Mentorship: Provide guidance and mentorship to junior and mid-weight designers, fostering their professional growth and skill development. Research & Trends: Stay updated on industry trends, materials, technologies, and sustainable practices to inform design decisions. Technical Documentation: Prepare detailed drawings, specifications, and presentations using design software (e.g., AutoCAD, SketchUp etc). Carefully checking team drawings for errors. Site Visits: Conduct site visits to monitor project progress and ensure adherence to design specifications. End of project reviews: Checking products are all correct in line with the schedule, overall review of profitability and time tracking. Project administration ensuring our processes are implemented with the team and followed. Recruitment of new team members: Supporting in interviews Correspondence with office manager ensuring project invoices are sent out on time. Updating and researching systems and softwares that can enable team to work more efficiently. Software Advanced skills in using CAD software fluently, 2D and 3D Experience in PhotoShop, Indesign, SketchUp, and MS Office Experience Minimum of 6 years of experience in Hospitality Interior Design History of employment within the hospitality sector advantageous [bartending or floor staff, operations for example] Strong skills in Space Planning and Construction Drawings Experience in Interior Design, including concept development and design documentation, lighting design and styling Knowledge of FF&E selection (materials, finishes, detailing, and scheduling) Experienced in presenting designs to large rooms of people and managing clients and contractors You Self-confident and receptive to constructive feedback Ability to manage time, generate/manage schedules, and work flow of projects efficiently Quality experience dealing with contractors, sub-teams on site, including Architects and Engineers Excellent communication skills, including verbal, written, and visual. Exceptional attention to detail Ability to understand and generate plans creatively. Good communication skills & ability to present at a high level. Strong interpersonal skills, detail-oriented, and able to manage and coordinate multiple tasks simultaneously. Responsibilities Proactive about managing internal deadlines and standards of design Visualization and explanation of concepts to others Developing detailed designs and choosing materials Delivering design with a strong narrative linked to brand ideals Working in both 2D and 3D to communicate design intent Preparing visual packages for visual artists Managing the creative process on assigned spaces through to finished CGI Join the KAI Interiors Family If you are a motivated, driven, and a passionate individual with a keen eye for design and a desire to push boundaries, we want to hear from you. We want someone who is full of energy and eager to lead a team of designers and grow the business with us. At KAI Interiors, we value creativity, innovation, and a commitment to excellence. To apply, please submit your CV, portfolio and salary expectations to our info email. We look forward to welcoming you to our dynamic and forward-thinking team. Please note this position is office based in Hackney, London. Do not apply if you are looking for hybrid working. Thank you
As a Senior Customer Support Specialist, you will play a key role in ensuring an exceptional support experience for our clients, candidates, and internal teams. Operating remotely, you will manage complex inquiries, mentor junior support staff, and contribute to the continuous improvement of our customer service processes. This role demands strong problem-solving skills, a proactive mindset, and a deep commitment to service excellence. Key Responsibilities: -Serve as the primary escalation point for complex or high-priority support inquiries -Provide timely, professional, and solutions-oriented support across email, phone, and chat -Monitor and ensure SLA compliance and customer satisfaction targets are met -Collaborate with cross-functional teams to resolve client and candidate issues -Support onboarding and training of new support specialists -Identify trends in customer feedback and recommend process improvements -Maintain up-to-date knowledge of internal systems, processes, and recruitment operations Requirements: -3+ years of experience in a customer support or client services role, ideally in a recruitment or professional services environment -Excellent written and verbal communication skills -Strong interpersonal and problem-solving abilities -Self-motivated with the ability to work independently in a remote setting -Experience with CRM and support tools (e.g., Salesforce, Zendesk) is an advantage -High level of professionalism, empathy, and attention to detail What We Offer: -Fully remote work flexibility -Competitive salary and benefits package -Opportunities for professional development and career growth -A supportive, collaborative global team culture -Tools and resources to succeed in a virtual work environment
Location: Harrow, London (UK) Reports to: CEO / Company Director Salary: Competitive, based on experience About Us We are a fast-growing health check medical company dedicated to providing high-quality preventative health assessments and wellness services. Our mission is to empower individuals to take charge of their health through accessible, reliable, and comprehensive check-ups. To support our continued growth, we are seeking an experienced and dynamic HR Manager to lead our people function. Role Overview The HR Manager will play a key role in shaping our workplace culture, ensuring compliance with employment law, and building a supportive environment where our people can thrive. This individual will oversee all HR operations, from recruitment and onboarding to performance management, training, and employee wellbeing. Key Responsibilities Strategic HR Leadership Develop and implement HR strategies aligned with company objectives. Act as a trusted advisor to the leadership team on workforce planning and organisational development. Talent Acquisition & Retention Manage the full recruitment lifecycle, ensuring the attraction of top medical and non-medical talent. Build strong employer branding to position us as an employer of choice in the healthcare sector. Lead initiatives to improve employee retention and engagement. Employee Relations & Compliance Ensure compliance with UK employment laws and healthcare regulatory standards. Handle employee relations matters with professionalism and fairness. Develop and maintain HR policies, contracts, and procedures. Performance & Development Oversee performance appraisal processes and support managers in driving high performance. Identify training needs and coordinate professional development programmes. Foster a culture of continuous learning and career progression. Employee Wellbeing & Culture Champion staff wellbeing initiatives to support mental, emotional, and physical health. Build and maintain a positive workplace culture that reflects our company values. HR Operations & Systems Manage HR records, data, and reporting with accuracy and confidentiality. Implement HR software and systems to streamline processes. Lead on payroll, benefits, and compensation structure in collaboration with finance. Requirements Proven experience as an HR Manager or Senior HR Generalist, preferably within healthcare, medical services, or a similar regulated sector. Strong knowledge of UK employment law, HR best practices, and compliance frameworks. Excellent interpersonal, communication, and conflict resolution skills. Ability to build trust at all levels of the organisation and influence senior leadership. Strong organisational skills and attention to detail. Degree desirable. Passion for people, wellbeing, and building a thriving workplace.