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Job Title: Platform Operations EngineerLocation: Hemel Hempstead / Hybrid / RemoteSalary: £45,000 per annumJob Type: Full Time, PermanentShift Pattern: Between 6am to 10pm Monday to Friday Total hours 40 per week.On Call rotation provide 24-hour call support. (Overtime and weekend shifts are a requirement of this position)About The Company:Eckoh is a market leader of Customer Engagement Security Solutions, supporting an international client base from our offices in the U.S. and the U.K. Eckoh is owned by Bridgepoint one of the world's leading private asset growth investors, with over $75 billion of assets under management.About The Role:We are looking for a Platform Operations Analyst to join our 24/7 Platform Operations team, responsible for the performance, stability, and resilience of Eckoh's AWS-hosted SaaS platforms within a regulated environment.This role is centred on cloud operations, incident triage, and service ownership. You will proactively monitor platform health, assess alerts, determine business impact, and drive incidents through to resolution in line with SLAs. Strong analytical thinking is essential - you must be able to quickly interpret technical signals, prioritise effectively, and coordinate the right response.You will have solid experience using Atlassian Jira Service Management, confidently managing ticket queues, owning incidents end-to-end, and maintaining accurate communication throughout the lifecycle.A broad technical foundation across AWS, infrastructure, networking, and security is required, along with experience in telecoms, VoIP, or voice platforms.Above all, you are a calm, customer-focused communicator who can translate technical issues into clear, professional updates and build trust during live service events.Key responsibilities:Act as the primary operational contact within the 24/7 Platform Operations function, owning frontline triage across AWS-hosted SaaS and voice platforms.Proactively monitor platform health, alerts, and service dashboards to identify, assess, and prioritise incidents based on business impact and SLA commitments.Manage tickets end-to-end using Jira Service Management, ensuring accurate categorisation, clear documentation, timely escalation, and structured lifecycle control.Apply strong analytical thinking to diagnose issues across cloud infrastructure, VoIP/telecoms services, and integrated application components.Coordinate with Engineering, Network, Security, and Development teams to drive effective and timely resolution of incidents.Provide clear, concise, and professional communication to clients and internal stakeholders throughout incident and service request lifecycles.Contribute to continuous improvement by identifying recurring issues, documenting knowledge articles, and refining monitoring and triage practices.Key Requirements:Your Profile:Naturally analytical, with a structured and methodical approach to problem-solving and incident triage.Calm and composed under pressure, able to assess impact quickly and make sound decisions in live service environments.Customer-focused communicator who can confidently translate technical issues into clear, professional updates.Operationally minded, with a strong sense of ownership and accountability for service outcomes.Detail-oriented and disciplined, with an appreciation for process and ITIL-aligned ways of working.Comfortable working within a fast-paced 24/7 environment, managing competing priorities with focus and resilience.Technically curious, with a solid foundational understanding of AWS cloud infrastructure.Self-motivated and dependable, able to work autonomously while collaborating effectively across teams.Desired Skills & Experience:2-4 years' experience supporting AWS-hosted production environments, with working knowledge of Linux fundamentals and cloud-based infrastructure.Exposure to telecoms, VoIP, or voice platforms within a live operational setting.Experience working within an ITIL-aligned environment, with practical understanding of incident and problem management (certification desirable).Confident user of Atlassian Jira Service Management (or similar), managing incidents, service requests, prioritisation, and escalation.Strong first-line diagnostic capability, able to follow runbooks, interpret alerts, and resolve common cloud and infrastructure issues.Clear understanding of when and how to escalate, ensuring well-structured handovers with appropriate technical context.Experience contributing to knowledge bases and improving documentation to enhance operational efficiency.Familiarity with monitoring tools (e.g. Cloudwatch / CheckMK / Splunk / Homer) and interpreting alerts within AWS environments.Solid networking fundamentals and awareness of security best practices in regulated environments.This role offers strong development exposure across AWS cloud operations, voice infrastructure, and incident leadership within the wider TechOPs functions.Company benefits:25 days holiday and increases with serviceExcellent Share Incentive SchemeLife insuranceSimply Health schemeAccess to group Bupa membership schemePension schemeDiscretionary annual bonusEmployee Recognition schemesFree tea, coffee, fresh fruit and snacksRelaxation floor (lunch area, quiet room, pool table, Xbox)Well-being initiatives, such as in-house and Sports MassageDiscounted offersTeam days and Volunteering eventsChristmas & summer company eventsFocused on education and training (conference attendance, higher education sponsorship)Tech FestsPlease click the APPLY button to send your CV & Cover Letter for this role.Candidates with experience or relevant job titles of; Senior Developer, Platform Developer, Software Engineer, Platform Engineer, Cloud Engineer, Senior Infrastructure Engineer, Cloud Infrastructure, Cloud Development, AWS Engineer may also be considered for this role.TPBN1_UKTJ

Trust Payments have an exciting opportunity for a Senior Software Developer (Full stack) to join our Trust Retail team. Our New Bournemouth Officeð Top floor offices with stunning sea viewsð Roof terrace — a great spot to rechargeð Social area complete with a pool table

We’re seeking a future team member for the role of Senior Vice President, Senior Software Engineering, Developer Experience to join our Developer Experience (DevEx) team. Optimize developer workflows by streamlining build orchestration, dependency management, and CI/CD pipelines to accelerate soft

Senior Vice President, Senior Software Engineering, Developer Experience – London. Optimize developer workflows by streamlining build orchestration, dependency management, and CI/CD pipelines to accelerate software delivery while reducing friction. Experience delivering large‑scale, mission‑cr

We’re seeking a future team member for the role of Senior Vice President, Senior Software Engineering, Developer Experience to join our Developer Experience (DevEx) team. Optimize developer workflows by streamlining build orchestration, dependency management, and CI/CD pipelines to accelerate soft

Develop Python modules for analytics and optimization.Implement algorithms and handle large-scale data.

Salary Range: £50,000 to £60,000Location: Harrietsham, KentApplication and InterviewsThe job advert closes on the 3rd April 2026, with 1st stage telephone interviews and second stage face-to-face interviews scheduled to be held in April 2026.Hybrid Working OpportunityThis role is eligible for the

Experienced software developer needed to build and enhance SIP/VoIP platforms, integrating with external systems and ensuring secure design and implementation.

Seeking a Senior Full Stack Engineer for a UK-based remote role, focusing on building a secure property visiting platform with.

Your responsibilities will also include helping the team to design, compare, and choose appropriate solutions for (at least some) of the following things:Development and maintenance of our Internal Engineering Platform (IEP)CI/CD platform management and developmentBuild, release and deployment autom

Deep understanding of software engineering principles, patterns and best practices, with a focus on building maintainable, adaptable and resilient software. Provide technical leadership on complex projects, ensuring software solutions align with technology strategy, architectural standards and engin

Senior Software Engineer - k6 CoreThe Opportunity:At k6, we build reliability and performance testing tools for developers and QA engineers. We invest heavily in developer productivity. You should have:Strong experience building production software in Go, or another language with good support for co

What You Will Do:Design, implement and maintain Golang infrastructure services (typically implemented as Kubernetes operators) to deliver the Confluent cloud foundations to the wider engineering organizationTerraform, Datadog, Prometheus and a strong command of Linux, public cloud and networking sho

Responsible for the successful execution of code development for PLC(s) within our client base / organization.You must be able to work independently or as part of a team.You will need to be able to manage your time efficiently to meet scheduled dates.Your job could entail periods of time away from t

What you'll be doing:As a Software Engineer on the Synthetic Monitoring squad, you will work across the whole system - Go services and agents on the backend, a TypeScript/React application on the frontend and you'll be expected to reason about it as one system, not two halves. Specifically, you will

As one of the most-used DevOps tools - processing more than 3 million jobs a day - CircleCI has unique access to data on how the most effective engineering teams work, and the tools to help software companies successfully leverage the power of AI into their commercial applications. The interfaces

As a Manager Software Development Engineer in Test, you will be responsible for:Managing and developing the team through hiring, training, coaching and mentoringProviding technical expertise and leadership for your teamParticipating in technical design, product specifications reviews, projects and b

Day-to-day responsibilitiesDeveloping, coding and testing in line with industry best practice and local standardsBreaking down designs into work packages for the wider development teamProviding expert technical guidance and support to other developersReviewing work completed by the development teamC

What will you do?As a Senior Software Engineer specializing in JVM-based frameworks, you'll serve as a core contributor, owning and maintaining critical parts of ClickHouse's Data engineering ecosystem. We build and maintain the connectors that make ClickHouse accessible to millions of developers an

Job Description:Your ImpactAre you a software engineer with a working knowledge of Artificial Intelligence (AI) and Machine Learning (ML)? Are you interested in developing software for some of the most cutting-edge defence and aerospace projects in the UK? If the prospect of developing software for

You can find some of the teams recent work highlighted in our blog:Flexible Scaling and Monitoring in ClickPipesMySQL CDC Connector for ClickPipesThe Evolution of ClickPipesAs a Senior Full-Stack Engineer, you’ll design and build complex, data-heavy user interfaces and own customer-facing workflow

Tide facts:Tide is available for UK, Indian, German and French SMEsOver 2 million members: 900,000 UK and 1,100,000 in India and growing rapidlyOver $300 million raised in fundingOver 2,800 Tideans globallyRecognised with Great Place to Work certification three years in a row, and among India’s To

ResponsibilitiesAs a Senior Software Engineer in our Professional Services team, you will:Work in client-projects as a lead Bloomreach developer, projects which typically impact millions of people on a monthly basis;Assist with the integration of our products using Java and modern frontend framework

A well-funded AI engineering organisation is hiring a Senior Software Engineer to deploy, extend, and optimise a leading open-source LLM inference engine, across two core programmes: a scaling inference initiative and a high-assurance/regulated-environment initiative. What you'll do Deploy, instrume

Leverage industry-leading tools at OCI to develop, build, deploy, and troubleshoot software. Good understanding of design concepts and ability to design software components in a distributed system. Career Level - IC3What you will do: Participate and contribute to design discussions to build

Job Description:Your ImpactAre you an experienced Real-Time Embedded Software Engineer looking to take the next step in your career? Do you want to work for an employer committed to helping you reach your full potential, that empowers engineers to innovate and grow?If so, Leonardo has exciting oppor

Job ID: 200043483Posted: 2026-08-06Location: United Kingdom, Multiple Locations, Multiple LocationsEmployment type: Full-TimeWork site: 0 days / week in-office – remoteRole type: Individual ContributorTravel: 25-50%Profession: Software EngineeringDiscipline: Software EngineeringCompany: MicrosoftO

Strong focus on quality, reliability, and developer usability.

About the role:We are looking for a Staff Software Engineer - SRE to help us support our highest value Grafana Cloud customers by increasing the reliability of our Cloud databases that are based on Mimir, Loki, Tempo, and Pyroscope. In this role, you will:Partner closely with product engineering squ

Career Level - IC4What you will do: Participate and contribute to design discussions to build distributed, scalable, and fault-tolerant software systems. Participate in the entire software lifecycle, from design to development, to quality assurance, and to production. Invest in the best eng

Staff Software Engineer – Identity and Access, Identity SquadsThis role is available for candidates located in the UK, Germany, Spain, Ireland and Sweden. The Opportunity:Every day, millions of users rely on Grafana to monitor the health and performance of their critical systems, from software app

QualificationsRequired Qualifications: 6+ years experience in Software Engineering, Computer Science, or related technical discipline with proven experience maintaining and delivering production software coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, Go, Ruby, Rus

We are seeking a Backend Software Engineer to join the Control Plane team for the DDN Infinia AI Data Platform. Experience building and maintaining large-scale distributed systems using modern software engineering practices.

Building the Future of Open FinancePayward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance

Job Description:Your ImpactWe are looking for talented Software Engineers with a solid foundation in C#. Key skills and behaviours include:Hands on Experience: Around 4 years of practical experience in software engineering using C#. Lifecycle Knowledge: Experience with the software development lifec

About You:5+ years of industry experience building data-intensive software solutions. Experience with maintaining/contributing to open-source software. Work on a team that builds software in the open (PeerDB), and that cares about the craft of engineering, documentations, and continuous learning.

We are looking for a Senior Software Development Engineer to help us build high-performance API services that secure and protect API traffic at OCI. Qualifications4+ years of experience in the software industry working on architecture, system and software design, development and delivery of highly s

GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software f

About the RoleWe are looking for a Senior Software Engineer to join our Infrastructure – Messaging & Async Platform team, focused on building and scaling our messaging and asynchronous communication platform. Why should you be part of our success story?As the fastest-growing Software as a Service

Maintain and improve the GitHub Load Balancer, and other systems related to traffic management at GitHub Write, review, and maintain code primary in Go and Ruby & Rails Mentor other engineers in their technical and architectural decision making Participate in the on-call rotation, and team meeti

At least 2 years’ commercial software engineering experience for the Software Development Engineer level; typically, 5 or more years, including demonstrable technical leadership, for the Senior Software Development Engineer level. A strong software engineering background, with significant hands-on

Job Description:Your ImpactAre you a passionate Real-Time Embedded Software Engineer with a few years of experience and looking to take the next step in your career? Do you want to work for an employer committed to helping you grow, learn, and innovate?If so, Leonardo has exciting opportunities for

Join us as a UI Software EngineerThis is an opportunity for a technically minded individual to join us as a UI Software EngineerYou’ll be designing, producing, testing and implementing working software, working across the lifecycle of the systemHone your existing software engineering skills and ad

As a Lead Software Engineer, you will:Deliver and integrate high-quality real-time embedded software, ensuring reliability in critical applications. Provide technical guidance and leadership, supporting teams in best practices, system integrity, and software development methodologies. What you’ll

Trust Payments have an exciting opportunity for a Software Developer (Full stack) to join our Trust Retail team. How will you make an impact in this role?We are seeking a highly capable Software Developer to join our Trust Retail team in developing retail, EPOS, stock management, and customer eng

What You'll BringYou will have a degree in Computer Science, Software Engineering, Systems Engineering, or a related discipline, together with experience delivering software solutions within a complex engineering environment. Job Description:Your ImpactAs a Principal Software Engineer (DevSecOps), y