50 Best service designer Jobs in Dundee (June 2026)

Job Ref: 13191 Branch: Apex City Quay Hotel & Spa Location: Apex City Quay Hotel and Spa , Dundee Salary/Benefits: Competitive Salary plus excellent company benefits & perks. Contract type: Permanent Hours: Full Time Hours per week: 40 Hours per week Posted date: 05/06/2026 Closing date: 19/07/2026 Role specification Work in partnership with our Operational teams and Head Office business leaders, providing proactive and pragmatic coaching, support and advice on a range of people management activities to drive their people plans, and Company strategic aims and objectives. You will demonstrate a best-in-class business partnering service to develop HR and cultural competency and knowledge, and enhance our people experience through our culture of Be Yourself Here, along with Apex's purpose, values and objectives. Reporting to The Head of People Journey, this role forms part of our wider People & Culture team. This role is based in Dundee & requires travel to our other sites in Scotland to support onsite People and Culture activities, along with flexibility to travel occasionally across the UK to support onsite activities, as required. • Proactive leadership of People Adviser, coaching and mentoring to unlock their full potential and foster professional development, • Work closely with business leaders to understand business challenges and opportunities, and provide commercially focussed coaching, support and advice on medium and long-term solutions to meet business needs and Company strategic aims, • Provide timely and effective management of complex people issues including disciplinary and grievance cases, performance management, sickness absence and wellbeing and other ER-related activities escalated from the People Advisor, • Analyse insight and translate key data into effective and commercially focused evidence-based people solutions to influence strategic and leadership action, • Support agreed acquisition and onboarding activities in relation to people policy and processes for target Company acquisitions, providing specialist support as required, • Support the Head of People Journey in the adoption of new technologies, automation, and data analytics to modernise services and improve people journeys, • Design and develop process and procedural enhancements working with the Head of People Journey to optimise the overall employee experience and streamline people journeys aligned with overall business objectives About you This is an exciting opportunity for someone who has solid understanding of stakeholder management, employee relations, engagement, well-being, D&I, employment legislation, and people policies. Along with: • CIPD qualified (or equivalent), • Previous experience of working within an HR function, with the ability to apply HR practice in a pragmatic, high quality and efficient manner, • Good knowledge and level of expertise of employee relations and people-based issues, with an understanding of the strategic function of human resources to deliver commercially sound solutions, • Professional Human Resources experience with a proven track record of effectively managing employment relations issues, • Experience of working in a fast-paced agile environment, balancing a varied and high-volume workload, • Sound understanding of employee relations, engagement, wellbeing, D&I, Employment legislation, people policies etc., with knowledge of how these interplay to deliver positive cultural and people experiences Why join Apex Hotels We're an innovative, thriving business and we want you to be part of our exciting journey! You'll work with great people, develop new networks and skills, and of course you'll also receive a competitive rate of pay and a generous range of employee benefits which includes: • 30 days holiday, • Training and development from day one, • Employee events and celebrations, • Inhouse company interactive employee communication APP, • Entry to our state-of-the-art gym and pools, • Access to an external Employee Assistance Programme, • Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date., • £200 referral bonus when your friends or family join the team. Following your first successful 3 months, you'll also receive... • Access to our discounts and wellbeing platform "Treat Yourself Here", unlocking savings and experiences for you and your family., • Involvement in our employee recognition schemes, • Long service recognition, • Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two, • 50% discount in our restaurants, • Cycle to Work Scheme, • Discounted room rates for employees, friends, and family, • Spa treatments and product discounts, • Life Assurance cover This role is not eligible for sponsorship under the Skilled Worker visa route. However, candidates who were granted Skilled Worker status prior to 22 July 2025 who have had continuous permission may still qualify for sponsorship. About the Apex City Quay Hotel and Spa The Apex City Quay Hotel & Spa has award-winning spa facilities, a restaurant, bar and meeting rooms. It's a ten-minute stroll from RRS Discovery, Caird Hall and high-street shops. The hotel has 151 bedrooms, features ample natural light through floor to ceiling windows and boasts a fantastic view of City Quay or river Tay. The Quayside Bar & Grill overlooks Dundee City Quay.

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