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The Night Manager acts as the primary out-of-hours contact for residents, ensuring operational continuity, safety, and exceptional service during overnight periods. This role supports the Community and Estates teams by maintaining high standards of security, compliance, and resident experience. Key Role Responsibilities • Conduct nightly walkthroughs of internal and external common areas, logging faul... ZIPC1_UKTJ

Account Manager – Healthcare Advertising Agency £40,000 - £45,000 Immediate search Hybrid working We’re currently partnering with a highly regarded independent boutique creative advertising agency to find an Account Manager to join their growing team. This agency specialises in healthcare and consumer health, working with major global brands while maintaining an agile, creative, and entrepreneurial approach. They have built a strong reputation for delivering high-quality, impactful campaigns across multiple channels, including social, PR, and paid media. The Opportunity Due to a strong pipeline of new and existing business, they are looking for an Account Manager who thrives in a fast-paced, collaborative environment and enjoys delivering excellent work for clients. What You’ll Be Doing • Managing and nurturing client relationships, acting as a trusted day-to-day contact, • Supporting the delivery of integrated campaigns across social, PR, and paid channels, • Collaborating closely with creative, strategy, and delivery teams, • Ensuring projects are delivered on time, on brief, and to a high standard, • Contributing to a positive, high-performing team culture What They’re Looking For • Experience in an advertising agency environment (healthcare, pharma, or consumer health preferred), • Strong client management and communication skills, • Ability to manage multiple projects and stakeholders, • A proactive, collaborative mindset with a passion for creative work Why Join? • Work with a respected boutique agency known for high-quality creative output, • Be part of a collaborative, supportive, and down-to-earth team, • Exposure to global brands and diverse projects, • Excellent working environment, including modern offices and a strong benefits package, • A culture that genuinely values and invests in its people

Job Title: Sales Account Manager（Mandarin Speaking） Industry: Security and Surveillance Job Type: Full time Location: Maidenhead Company Overview Dahua Technology is a world-leading video-centric smart IoT solution and service provider. Based on technological innovations, Dahua Technology offers end-to-end security solutions, systems, and services to create value for city operations, corporate management, and consumers. With more than 16,000 employees and over 50% engaged in R&D, Dahua Technology has solutions, products, and services applied in 180 countries and regions. Since the launch of the industry’s first self-developed 8-channel embedded DVR in 2002, Dahua Technology has devoted itself to technological innovation and been continuously increasing its investment in R&D, putting around 10% of its annual sales revenue into R&D. The company continues to explore emerging opportunities based on video IoT technologies and has already established business in machine vision, video conferencing systems, professional drones, electronic license plates, RFID, and robotics etc. Moreover, Dahua Technology has established 53 overseas subsidiaries and representative offices covering the Asia Pacific, North America, Europe, Africa and other regions to provide customers with speedy and high-quality services. In addition, Dahua products are widely applied in key vertical markets such as public security, traffic, retail, banking & finance, and energy etc. Numerous major projects have been installed with Dahua solutions and products – China International Import Expo, the Rio Olympics, G20 Hangzhou Summit, BRICS Xiamen Summit, Lincoln City Surveillance in the UK, Recife CBTU Subway in Brazil as well as many others. Dahua Technology has applied for over 2,800 patents, including more than 150 international patents. Dahua Technology has been ranked 2nd for 5 years in a row in the global CCTV & video surveillance equipment market and has maintained its spot in the 2019 a&s Security 50, ranking 2nd for two consecutive years. Job Description The Sales Account Manager plays a pivotal role in delivering Dahua’s high quality products, solutions, and services, and will be engaged with not only our Sales, Tech, Marketing and Operation Departments, but also external clients such as system integrators, installers, end-users, and other clients, to improve Dahua business performance and reputation and ensure healthy sustained business growth. Main Responsibilities: • Manage Dahua's current UK account portfolio and coordinate with HQ in dealing with customer requests regarding order processing/sales activities;, • Liaise with Head of Sales Department to determine the range of video surveillance equipment to be introduced into the local market and contribute to the development of sales strategies；, • Identify channel customer needs and requirements, and analyse customers' reactions to all aspects of the product, price, post-sales service, etc；, • Analyse sales figures, and assist the marketing department；, • Maintain a long-term relationship with existing channel customers and recruit additional channel partners；, • Drive target setting process, strategy formulation and action planning across programs, operations and key support functions to achieve the partner objectives;, • Prepare accurate and timely reports. Provide management with feedback based on requirements of current and future Dahua products and solutions.;, • Assist in the overall growth of the Dahua brand within the UK and Ireland market. Key Attributes: • Prior experience in a sales role or account manager role will be advantageous, • Previous experience with distributors will be advantageous, • Good customer service skills and communication skills, • Good at handling pressures, • The ability to learn new technologies fast, • A positive attitude, • Initiative, honesty and integrity Required Skills and Qualifications • Strong knowledge of MS office applications and CRM/Salesforce systems., • Eligible to work in the UK, • Full clean driver’s license

Account Manager – Healthcare Advertising Agency £40,000 - £45,000 Immediate search Hybrid working We’re currently partnering with a highly regarded independent boutique creative advertising agency to find an Account Manager to join their growing team. This agency specialises in healthcare and consumer health, working with major global brands while maintaining an agile, creative, and entrepreneurial approach. They have built a strong reputation for delivering high-quality, impactful campaigns across multiple channels, including social, PR, and paid media. The Opportunity Due to a strong pipeline of new and existing business, they are looking for an Account Manager who thrives in a fast-paced, collaborative environment and enjoys delivering excellent work for clients. What You’ll Be Doing • Managing and nurturing client relationships, acting as a trusted day-to-day contact, • Supporting the delivery of integrated campaigns across social, PR, and paid channels, • Collaborating closely with creative, strategy, and delivery teams, • Ensuring projects are delivered on time, on brief, and to a high standard, • Contributing to a positive, high-performing team culture What They’re Looking For • Experience in an advertising agency environment (healthcare, pharma, or consumer health preferred), • Strong client management and communication skills, • Ability to manage multiple projects and stakeholders, • A proactive, collaborative mindset with a passion for creative work Why Join? • Work with a respected boutique agency known for high-quality creative output, • Be part of a collaborative, supportive, and down-to-earth team, • Exposure to global brands and diverse projects, • Excellent working environment, including modern offices and a strong benefits package, • A culture that genuinely values and invests in its people

Assistant F&B Manager - Great Hotel Company - Windsor Areas - Up To 35k Package + Benefits.Our client is seeking an experienced and motivated Assistant Food & Beverage Manager to join their hotel team in Windsor.This is a hands-on leadership role supporting the delivery of high-quality food and beve

This is a hands-on account management role inside a live engineering environment, where communication, structure, and follow-through are key. Account Manager Full-time Permanent.

Customer Service Administrator (Part-Time).My client is seeking a proactive and highly organised.Customer Service Administrator.You will work closely with internal teams and external customers to ensure tasks are completed efficiently, accurately, and to a high standard, consistently meeting interna

Due to continued growth, my client is seeking a full-time Customer Service Agent to join their Colnbrook team.This is a great opportunity for someone early in their career to gain hands-on experience in a fast-paced logistics environment, with strong progression opportunities.The ideal candidate wil

Communicate with third-party suppliers to coordinate collections, repairs, and deliveries. Work collaboratively with colleagues across departments to ensure smooth operations.

Due to the ongoing growth of the business, my client is looking for a full-time customer service agent to join the team in their Colnbrook office. You’ll be passionate about the customer experience and motivated to work with others to deliver a best-in-class customer service experience. To achieve

Due to the ongoing growth of the business, my client is looking for a full-time customer service agent to join the team in their Colnbrook office. You’ll be passionate about the customer experience and motivated to work with others to deliver a best-in-class customer service experience. To achieve

Title: Customer Service Administrator Location: Berkshire / Remote Salary: £24,000 - £26000 per annum Job responsibilities : Dealing with customer inquiries via email and over the telephone. Requirement and Attributes: Have excellent customer service skills. Updating customer details on internal

Our client looking for a reliable and detail-focused Call Centre Agent to join a customer support and claims handling team. Previous experience in a call centre, claims, or customer service environment - desirable.

Branch Administrator / Customer Service Assistant Maidenhead| Full-Time | £26,436 pa.We are recruiting for a Branch Administrator / Customer Service Assistant to join a friendly, down-to-earth business with a small team of 3.This is a great opportunity to become part of a close-knit environment whe

Customer Service Administrator - £26k–£28k + Excellent Benefits - HybridStaines-on-Thames – Part-time hours considered. We’re working with a well-established and highly respected organisation in the accreditation sector, looking for a Customer Services Administrator to join their dynamic and

Are you a driven Account Manager with a passion for customer satisfaction and business growth? Our client is seeking an experienced Account Manager to join their team.In this role, you'll be responsible for nurturing and expanding customer accounts, retaining existing clients, and identifying new bu

My client is looking for a customer service specialist to join their team.The candidate must have a stable background in dealing with customers and ideally processing orders.We need somebody with a good telephone manner and excellent written communication, somebody who can manage a busy role where y

Customer Services / Administrator. We are recruiting on behalf of our client for a Customer Services / Administrator to join their team on a 3–6 month temporary basis. This is a busy, varied role suited to someone with strong communication skills and a proactive approach to customer service and ad

If you are ready to take the next step in your sales career as an Account Manager, apply today to join a company that values expertise and client satisfaction. We are seeking an enthusiastic, organised, and client-focused Account Manager to join a growing and dynamic business. Develop and implement

This role is ideal for someone who enjoys a fast-paced environment, takes ownership of their work, and prides themselves on delivering excellent customer service. Maintain a strong customer service culture across the Company. Escalate matters to the Customer Service Team Leader/Assistant Team Leader

Previous experience in a call centre, claims, or customer service environment - desirable. Our client looking for a reliable and detail-focused Call Centre Agent to join a customer support and claims handling team. Accurately update and maintain customer files and claims records.

To work as part of a team working a flexible shift pattern to include weekend work averaging 40 hours per week.This is an exciting customer facing role, looking after customers, and becoming an integral member of a highly motivated and friendly team.Provide excellent Customer Service for both intern

We work with some of the biggest names in the Media & Entertainment Industry. Do you have what it takes? Travel Beyond Limits and audition today! Senior Entertainment Travel Consultant (Hybrid) Full time, London, UK or Barcelona, Spain Lights, Camera, and Action! Are you passionate about television and film? This is a fantastic opportunity for experienced Travel Agent who wants to step into the Media & Entertainment world of travel! BCD Media & Entertainment works with the world’s most successful and influential companies in the entertainment industry. Leading artists, sporting teams, labels, media, and production companies have trusted us with their travel for over 40 years. Read on and have an audition with us today! As a Senior Entertainment Travel Consultant, you will • Provide travel-related information, and pro-actively suggest additional services to enhance the customers travel experience, • Offer expert advice and consultation to our travelers, including detailed travel information, itineraries and potentially suggesting upgrades and additional services that align with the customer’s needs, • Expertly use the appropriate the BCD Travel tools and systems to complete requests, • Extensive experience in the travel industry, • Solid working knowledge of the travel policies, procedures, and processes, • Knowledgeable with travel industry system GDS Sabre, • Strong verbal and written communication skills in English, • Proven ability to handle multiple priorities simultaneously, • Ability to work independently, exercising discretion and judgment, • High level of self-reliance and decision-making ability We are the Media & Entertainment division of BCD Travel, one of the world’s largest and most admired travel management companies. Leading artists, sporting teams, labels, media, and production companies have trusted us with their travel for over 40 years. We handle anything from managing travel for TV & Film productions, making sure that the artists and their entourage arrive on the red carpet on time, to transporting a football team internationally to a cup final at a moment’s notice! About BCD Travel We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about ___. Your life at BCD Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it! Hear why people join BCD and more about the great perks of ___. You’ll be offered • Flexible working hours and work-from-home or remote opportunities, • Opportunities to grow your skillset and career, • Generous vacation days so you can rest and recharge, • A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools, • Travel industry professional perks and discounts We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply. We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at #LI-Hybrid #LI-PL1

Start Date: 06/07/2026 What’s in it for you? • A great starting salary of £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses., • Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us., • Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly., • Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family., • Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year., • Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want., • Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts., • Volunteering days, so you can give back to your local community. If you think you’d be a great fit we’d love to hear from you. Reach out to get the conversation started! About the role If you’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Lancaster Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for? You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service and you’ll already have the transferrable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We’ll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn’t always follow a set schedule, so we help our people work flexibly – for example, allowing you to plan your own breaks or bank time off to make sure you don’t miss the moments that matter most. Bring your energy, curiosity, and ambition – and we’ll match it with opportunity. Join us at EE and turn your potential into performance.

We are currently recruiting for an experienced and organised Customer Service Coordinator to join a busy and fast-paced customer service team. As a Customer Service Coordinator, you will be responsible for managing customer queries and remedial cases from initial logging through to completion. If yo

Major Account Manager – Greater London (Field-Based). B2B field sales, business development, or account management.

Would you like to be part of the UK's leading supplier of engineering components to the design and engineering industry? Wixroyd is one of the UK's biggest online engineering component suppliers and has gained a reputation for high quality, innovative products. This move offers exciting opportunities for staff to work in a fast paced, dynamic work environment where an employee's hard work and commitment are recognised. We believe in "Delivering a Range of Endless Possibilities" for our customer, our colleagues and the company. As a company we acknowledge the part we play in satisfying the needs of our team members and will do our part to support you. The company has recently made significant investments in business systems designed to enable increased operational efficiencies and enable a digital centric sales strategy. We are looking to recruit a confident and motivated person to join our customer services team. The responsibilities of the Customer Service Representative include providing high levels of service to our customers and fostering our 'hassle free' approach to the customer journey. The successful candidate will be self-motivated and pro-active in the role, whilst dealing with customer enquiries promptly via phone or email and be able to manage and prioritise workloads effectively. Key Responsibilities: • Proactively keeping customers updated on existing orders and advise of delays as necessary, • Processing orders in a timely manner on our internal CRM system, • Liaising with colleagues, mainly our purchasing team, throughout to ensure smooth progress of orders through to distribution, • Co-ordinating customer returns and credits, • Ensure all internal and external customer queries are responded to in the agreed time scales, • Respond to live chat enquiries promptly and resolve efficiently, • Computer Literacy in Microsoft Word, Excel and Outlook with the ability to learn bespoke systems and programmes, • Experience of sales order processing systems useful (full training on the job), • You will be friendly and ambitious with an excellent telephone manner and communication skills, • You will work well under pressure and be able to keep up with a busy office atmosphere and enjoy working in a fast-pace environment, • You will be confident and approachable, • You will be able to deal with a large volume of sales calls/ customer queries, • You will be able to process Sales Orders on our internal CRM quickly, accurately and efficiently, • You will be flexible / multi-tasker, • Great communicator, • Problem solver, • Organised & Process orientated, • You will have the ability to know how to prioritise and deal with tasks as and when they come in, • You will be pro-active and detail conscious / orientated., • Minimum grade C in English and Maths GCSE, • Previous experience of working in a customer facing/focused role (preferred), • Competitive salary, • Employer matched 5% pension contribution, • Life assurance, • Discretionary annual bonus, • 25 days annual leave plus bank holidays, • Reward Gateway, • Eyecare vouchers, • Cycle to work scheme, • Employee Assistance Programme, • Sharesave, • Professional training contributions Our company operates on a two-shift basis (on-site) which rotates weekly, to ensure the best service for our customers. Shift times are: Week 1: Monday to Friday 08:00 to 16:30 and Week 2: Monday to Thursday 09:00 to 17:30. Every Friday 08:00 to 16:30 Daily breaks are 2 x 15 minutes and 1 x 50 minutes. Wixroyd (part of Essentra Plc) is one of the UK's biggest online engineering component suppliers and has gained a reputation for high quality, innovative products. Continued year-on-year sales growth has recently seen the business relocate to a purpose-built facility in Chichester, both the main distribution centre and new modern manufacturing now operate from the same location. This move offers exciting opportunities for staff to work in a fast paced, dynamic work environment where an employee's hard work and commitment are recognised. We believe in "Delivering a Range of Endless Possibilities" for our customer, our colleagues and the company. As a company we acknowledge the part we play in satisfying the needs of our team members and will do our part to support you. Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be requested at interview.

Customer Experience Manager • Basic Salary £45,000, • 34 Days Holiday (Inclusive of Public Holidays), • Pension, • Healthcare Following continued growth this market-leading organisation now seeks to recruit a Customer Experience Manager. Responsibilities include: • Ensuring that every customer interaction reflects the commitment to service excellence, • Driving exceptional customer satisfaction and loyalty, • Managing customer complaints To be considered for this role you should be able to demonstrate: • Degree in Business, Marketing, Data Analytics or similar, • Experience in customer experience management, service operations or similar, • Strong analytical skills with proficiency in data visualisation tools

The food and beverage operation is a hugely important part of the guest journey, requiring a highly organised and personable Reservations Agent to ensure every booking and enquiry is handled seamlessly and professionally. We are recruiting a Reservations Agent / Food and Beverage Administrator to jo

Job Title:Customer Service Representative Hours: Full Time 40 hours Mon-Fri + Saturday mornings on a rota basis Benefits: * 30 days holiday (including bank holidays) * Company pension scheme * Employee discount scheme * Funded Summer and Christmas events * Cycle to Work Scheme * Discounted car hire rates Are you looking to start a career or looking to retrain? Whether you have previous experience or not-we will have a role ...

Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team Senior Travel Agent (Hybrid) Full time, London, United Kingdom As a Senior Travel Consultant, you are the face of our company. Youll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart? Read on! As aSenior Travel Agent, you will * Search and confirm travel reservations for the customer * Have a strong understanding of a client travel policy and can consistently provide consultation to the customer * Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.) * Provide the client with the required industry information, such as low fares, exchange costs, and penalties * Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement * Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported About you * Extensive Travel Agent experience * Working knowledge of the travel industry, policies, procedures, and processes * Advanced skills in GDS Sabre * Strong verbal and written communication skills in English What we offer you At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe. About us BCD Travel helps companies travel smart and achieve more. We drive program adoption, cost savings and talent retention through digital experiences that simplify business travel. Our 15,000+ dedicated team members service clients in 170+ countries as we shape a sustainable future for business travel. BCDs leading meetings and events management and global consultancy services complete our comprehensive suite of solutions for all aspects of corporate travel. In 2024, BCD achieved US$22.9 billion in sales. For more information, visit Get to know us by reading our blog and checking out our social media: Youll be offered • Flexible working hours and work-from-home or remote opportunities, • Opportunities to grow your skillset and career, • Generous vacation days so you can rest and recharge, • A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools, • Travel industry professional perks and discounts Were dedicated to building a diverse, inclusive and authentic workplace. If youre excited about a role, but your experience doesnt align perfectly, we still encourage you to apply. We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at #LI-Hybrid #LI-MN1

Start Date: 06/07/2026 What’s in it for you? • A great starting salary of £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses., • Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us., • Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly., • Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family., • Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year., • Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want., • Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts., • Volunteering days, so you can give back to your local community. If you think you’d be a great fit we’d love to hear from you. Reach out to get the conversation started! About the role If you’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Lancaster Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for? You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service and you’ll already have the transferrable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We’ll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn’t always follow a set schedule, so we help our people work flexibly – for example, allowing you to plan your own breaks or bank time off to make sure you don’t miss the moments that matter most. Bring your energy, curiosity, and ambition – and we’ll match it with opportunity. Join us at EE and turn your potential into performance.

Customer Service Agent - Key Accounts Department: Customer Services - Imports Location: Southampton, UK 10 month FTC - ending April 2027 A Customer Service Agent you are responsible for providing frontline responses to queries from our Key Account clients and provide resolutions for service issues that are brought to you through Service Cloud or other channels. In close cooperation with the Customer Administration team and supported by ONE's growing range of customer self-service tools you contribute to the overall Customer Service experience of our Key Account clients. You provide prompt case management and thereby deliver on agreed targets and objectives. Main Responsibilities: Day to Day Operations * Provide prompt frontline response to service queries and initiate solutions for issues/cases as defined in SOPs and assigned to you through Service Cloud. * Actively keep abreast on sector and internal knowledge development as well as any changes to SOPs and relevant rules and regulations. * Process import delivery requests timely in line with available transport allocation. * Raise invoices where required and be able to assist with handling those that are queried. * Resolve Service Recovery issues communicated by the transport planning team. * Handle all the internal email correspondence to the top standards. * Assist offshore team with any queries raised. Process & quality management * In order to provide an efficient service to ONE's high volume clients you work towards a high standard with a tailored approach to their customer service requirements * You keep up to date on the relevant self-service and e-commerce tools, promote these and pro-actively share any feedback that can help to further improve these tools. * Ensure that all processes and transactions are fully compliant with company and governmental rules and regulations. Communication & Collaboration * Ensure good collaboration and communication within departments and across and escalate cases in a timely and professional manner whenever appropriate. * Communicate effectively with customers and advise them in a reliable and professional manners. Skills, Qualifications and Expertise. * Excellent Customer Service Skills with experience of working in a busy office environment. * Excellent written, oral communication skills and organisational skills. * IT literate, Google Sheets, Word, Excel knowledge, digital platforms * High level of attention to detail. * Ability to multitask Why Join ONE? At Ocean Network Express, were passionate about delivering world-class service and driving digital innovation within the global shipping industry. Youll join a supportive and forward-thinking team, gain valuable experience within a leading global business, and contribute to our continued success in customer excellence and operational efficiency. * Membership of the Companys Group Pension Plan, into which the Company will contribute up to 10% of basic salary. * 25 days holiday excluding bank holidays * Death in Service Benefit (x8 annual salary) * Employee Assistance Programme, with free independent confidential support and virtual GP services * Interest free annual travel season ticket loan * Annual Medical Health check * Annual eye test and contribution towards glasses for VDU prescriptions * Online employee discount platform including retail, health, leisure, motor and more plus Cycle to work, Taste Card * Loyalty Award Scheme Application If you are interested in this role please apply using the link and uploading your CV. The closing date for this role is Wednesday 20th May 2026.

Start Date: 06/07/2026 What’s in it for you? • A great starting salary of £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses., • Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us., • Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly., • Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family., • Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year., • Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want., • Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts., • Volunteering days, so you can give back to your local community. If you think you’d be a great fit we’d love to hear from you. Reach out to get the conversation started! About the role If you’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Lancaster Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for? You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service and you’ll already have the transferrable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We’ll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn’t always follow a set schedule, so we help our people work flexibly – for example, allowing you to plan your own breaks or bank time off to make sure you don’t miss the moments that matter most. Bring your energy, curiosity, and ambition – and we’ll match it with opportunity. Join us at EE and turn your potential into performance.

Start Date: 06/07/2026 What’s in it for you? • A great starting salary of £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses., • Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us., • Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly., • Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family., • Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year., • Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want., • Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts., • Volunteering days, so you can give back to your local community. If you think you’d be a great fit we’d love to hear from you. Reach out to get the conversation started! About the role If you’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you. This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognized and rewarded. At EE, we're harnessing the power of technology to bring people together and make life better. Join our Lancaster Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference. On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for? You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service and you’ll already have the transferrable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We’ll give you all the training, tools, and support you need to build your confidence and achieve your targets. We understand that life doesn’t always follow a set schedule, so we help our people work flexibly – for example, allowing you to plan your own breaks or bank time off to make sure you don’t miss the moments that matter most. Bring your energy, curiosity, and ambition – and we’ll match it with opportunity. Join us at EE and turn your potential into performance.

Job Title: Sales Account Manager（Mandarin Speaking）Industry: Security and SurveillanceJob Type: Full timeLocation: MaidenheadCompany OverviewDahua Technology is a world-leading video-centric smart IoT solution and service provider. Based on technological innovations, Dahua Technology offers end-to-end security solutions, systems, and services to create value for city operations, corporate management, and consumers.With more than 16,000 employees and over 50% engaged in R&D, Dahua Technology has solutions, products, and services applied in 180 countries and regions. Since the launch of the industry’s first self-developed 8-channel embedded DVR in 2002, Dahua Technology has devoted itself to technological innovation and been continuously increasing its investment in R&D, putting around 10% of its annual sales revenue into R&D. The company continues to explore emerging opportunities based on video IoT technologies and has already established business in machine vision, video conferencing systems, professional drones, electronic license plates, RFID, and robotics etc.Moreover, Dahua Technology has established 53 overseas subsidiaries and representative offices covering the Asia Pacific, North America, Europe, Africa and other regions to provide customers with speedy and high-quality services. In addition, Dahua products are widely applied in key vertical markets such as public security, traffic, retail, banking & finance, and energy etc. Numerous major projects have been installed with Dahua solutions and products – China International Import Expo, the Rio Olympics, G20 Hangzhou Summit, BRICS Xiamen Summit, Lincoln City Surveillance in the UK, Recife CBTU Subway in Brazil as well as many others.Dahua Technology has applied for over 2,800 patents, including more than 150 international patents. Dahua Technology has been ranked 2nd for 5 years in a row in the global CCTV & video surveillance equipment market and has maintained its spot in the 2019 a&s Security 50, ranking 2nd for two consecutive years.Job DescriptionThe Sales Account Manager plays a pivotal role in delivering Dahua’s high quality products, solutions, and services, and will be engaged with not only our Sales, Tech, Marketing and Operation Departments, but also external clients such as system integrators, installers, end-users, and other clients, to improve Dahua business performance and reputation and ensure healthy sustained business growth.Main Responsibilities:Manage Dahuas current UK account portfolio and coordinate with HQ in dealing with customer requests regarding order processing/sales activities;Liaise with Head of Sales Department to determine the range of video surveillance equipment to be introduced into the local market and contribute to the development of sales strategies；Identify channel customer needs and requirements, and analyse customers reactions to all aspects of the product, price, post-sales service, etc；Analyse sales figures, and assist the marketing department；Maintain a long-term relationship with existing channel customers and recruit additional channel partners；Drive target setting process, strategy formulation and action planning across programs, operations and key support functions to achieve the partner objectives;Prepare accurate and timely reports. Provide management with feedback based on requirements of current and future Dahua products and solutions.;Assist in the overall growth of the Dahua brand within the UK and Ireland market.Key Attributes:Prior experience in a sales role or account manager role will be advantageousPrevious experience with distributors will be advantageousGood customer service skills and communication skillsGood at handling pressuresThe ability to learn new technologies fastA positive attitudeInitiative, honesty and integrityRequired Skills and QualificationsStrong knowledge of MS office applications and CRM/Salesforce systems.Eligible to work in the UKFull clean driver’s license

At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions.

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