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Contract: 8-month fixed term maternity cover, full time - 37.5 hours per week Salary: £25,787 - £27,886 per annum Location: Southampton, SO30 2HL Closing date: Sunday 18th January 2026 Interview date: Tuesday 27th January 2026 We’re looking for a passionate and driven Assistant Manager – Client Services to join our team at the Southampton rehoming centre and help lead our work supporting people and pets. If you have a talent for delivering outstanding customer service, strong people management skills, and a genuine love for animal welfare, this is your opportunity to make a meaningful impact. This is a fixed term role until 30th September 2026. More about the role Our Southampton rehoming centre plays a vital role in supporting animals and their people, with on-site kennels and a cattery providing direct care and rehoming services. As part of a compassionate and dedicated team, you’ll help oversee day-to-day operations, support our clients, and ensure we’re making a positive difference in the lives of pets and their owners every day. As Assistant Manager – Client Services, you’ll be at the forefront of this work. You’ll: * Lead and line manage the client services team to deliver exceptional care from first enquiry through to adoption or other support * Work closely with the team to assess and admit pets, match them with the right adopters, and guide clients through every step of their journey * Use data and insights to shape services and continuously improve client experience * Collaborate with the local leadership team to meet targets and drive pet welfare outcomes * Be hands-on with day-to-day operations including managing enquiries, prioritising admissions and promoting pets in our care This is an 8-month maternity cover position until 30th September, working full time at 37.5 hours per week on a rota that includes 1 in 3 weekends and bank holidays. The working day is from 8.30am to 5.00pm. At our Southampton rehoming centre, we provide onsite accommodation for pets in our care 24/7. Overnight shifts are usually undertaken by team members who live on site. Occasionally you will be expected to carry out night checks when the resident team members are either not working or away for a period of time. About you You understand what it takes to match pets with new homes and are passionate about delivering an outstanding client experience. With a sharp eye for detail and a drive for improvement, you know how to assess what’s working – and what’s not. As a people manager, you're confident in leading by example, setting expectations, and ensuring your team has the support they need to succeed. A natural leader, you bring out the best in your team, supporting and coaching them to grow. You're calm under pressure, thrive in busy environments, and communicate clearly with people from all walks of life. Your resilience and empathy shine through in emotional situations, helping you build trust, handle challenges with care, and create a compassionate, high-performing team. Knowledge, skills, and experience * Significant experience of managing a team. * Experience in delivering high level customer service. * Experience of working in a fast-paced environment. * High standard of verbal and written communication. * Proven decision-making ability. * Current full driving licence. * The ability to demonstrate, understand and apply our Blue Cross Values It would be great (but not essential) if you also had: * Performance management and improvement experience. * Understanding of safeguarding issues. * Experience of admission and adoption processes in a rescue environment. Want to know more detail? Great! We have attached the job description which hopefully gives you everything you need. How to apply Click the apply button below and complete the online application process before the closing date Sunday 18th January 2026. We reserve the right to close this vacancy early should we receive an overwhelming response. Blue Cross benefits Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today. In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are. Our generous benefits package includes: * Enhanced annual leave entitlement: 30 days plus bank holidays * Pension scheme with enhanced employer contribution * Health cash plan * Life assurance * Unlimited access to an employee assistance programme * Programmes for physical and mental wellbeing support * Free access to GP via MetLife * Recognition scheme Annual volunteer days * Claim for professional fees

The Company • A purpose-driven, commercially sharp business where decisions genuinely impact lives., • A leading provider of critical customer service solutions, supporting sectors where reliability and empathy are key., • Backed by serious investment and on a journey to modernise how their services operate. The Opportunity This is a pivotal leadership role with genuine succession opportunity, within one of the UK’s largest service operations. You’ll join a Senior Management team passionate about doing things right; for customers, colleagues, and the spaced they serve, and lead a contact and response centre encompassing critical service functions. Your goal: to take this operation and turn it into a technology-led, insight-driven centre of excellence. You’ll optimise performance, strengthen customer relationships, and lead a transformation that makes the service smarter, faster, but without losing that critical human touch. Lead a capable and committed management team and take total control of the budget and resources at your disposal, to make real change. • Optimising workforce planning and process design. The ideal candidate An experienced operational leader who combines commercial rigour with empathy and purpose. Someone that wants total autonomy and ownership of a business unit, operating as a mini-MD, with future development into the larger role within a PE business. You know how to manage complex, regulated service environments, and be comfortable getting into the weeds one day, and then stepping back and taking a broader picture look the next day. You need to be as comfortable inspiring our team as you are planning annual budgets! You’ll demonstrate that: • You’ve led large-scale (200+ seat) contact or service centre operations with measurable performance improvement., • You can work with customers to deliver exceptional experiences and outcomes. Understanding their challenges and being the advocate for improvement, along-side your leadership team., • You know how to use data, systems, and technology to drive smarter service delivery., • You’re confident managing multiple stakeholders, including senior leadership and key clients., • You can balance commercial accountability with a deep understanding of people and culture., • You’re calm under pressure and thrive in environments, where reliability and trust matter most., • You bring an engaging, empowering leadership style, enabling strong managers to own their domains and grow., • You’re looking for a long-term opportunity to make an impact, work closely with the MD and build your own senior leadership growth plan. The package • £90,000 - £110,000 + bonus., • 26 days holiday plus bank holidays, • Increased pension contribution., • Private Medical Insurance., • Life Assurance., • Hybrid working, with a Southern-Hampshire office (Very flexible setup!) You’ll have full ownership, executive exposure, and the opportunity to build something lasting, while leading a team that genuinely makes a difference.

(Remote) Platform Engineering Manager - ScaleUp - up to £120k (base) "The best leaders don't create followers, they create more leaders." This role is the embodiment of that principle. It’s not about maintaining the status quo; it’s about building the platform—and the people—that will power the next chapter of growth for a established business thinking like a startup. Few&Far are partnering with a Sunday Times 'Best Place to Work' that is entering a pivotal scale-up phase. They have the solid foundation and customer base of a corporate, but operate with the agility, ambition, and startup mindset of a much younger company. They need a leader to architect their technical future. Here’s what’s cool about them: • The Culture: A recognised 'Best Place to Work' with a remote-first, UK-based team. They are problem-solvers, not ticket-takers., • The Scale & Impact: You won't just be keeping the lights on. You'll be developing the data platform strategy from the ground up and taking ownership of critical infrastructure that serves thousands of practices., • The Tech: They're leveraging the latest tech, including AI and LLMs, to solve real-world problems and change the face of an entire industry. Here’s what you’ll be doing: • Manage and mentor approximately 10 engineers across two key teams, • Take ownership of the platform engineering roadmap, with a sharp focus on infrastructure management, cost optimisation, and reliability., • Partner closely with the Head of Data to define and build the long-term data platform strategy., • Thrive in a fast-paced environment, expertly juggling a high volume of parallel requests and initiatives to keep pace with business ambition. Here’s what they are looking for: • A proven Engineering Manager experience in a growth-stage or mature SaaS company., • A solid background in DevOps, SRE, or Platform Engineering is ideal. A Product Engineering Manager with a strong infrastructure affinity will also be considered., • Hands-on experience with cloud platforms (AWS is a plus)., • A leader who has thrived in a transition-phase company—you know how to build and scale systems and teams, not just maintain them. So if this sounds like you then please hit that apply button to find out more or email me directly at

Production Technician - Electromechanical.We're working with a cutting-edge company in infrared thermal imaging, seeking an experienced.This is a hands-on role ideal for someone with solid electromechanical assembly experience, a sharp eye for detail, and a passion for working across a variety of te

A purpose-driven, commercially sharp business where decisions genuinely impact lives.A leading provider of critical customer service solutions, supporting sectors where reliability and empathy are key.Backed by serious investment and on a journey to modernise how their services operate.This is a piv

My client are certainly making a mark within the industry - they provide independent building control services for both large and small residential and commercial projects.With years of experience in the industry and with hundreds of construction projects completed this is why their clients come bac

The Marketing Team ensures that the Sharp brand is presented correctly and delivers a wide range of strategic and tactical activity, contributing to our sales results and success. Sharp is a great place to work and currently employs over 700 team members based out of 15 offices across the UK.

A leading consultancy firm in York and North Yorkshire is seeking a Head of Purchase Ledger to lead its Accounts Payable function.The ideal candidate will have extensive experience in managing purchase ledger operations, strong leadership skills, and exceptional attention to detail.You will be respo

A leading pharmaceutical company in Greater London seeks an experienced professional to oversee UK operations for clinical trials.This role involves managing a team, ensuring compliance with regulations, and executing strategies for successful study operations.Candidates should possess strong leader

A leading tech company in the UK seeks a Senior Marketing Executive to join their dynamic marketing team.The successful candidate will be responsible for designing marketing content, managing campaigns, and leading projects.Key requirements include advanced communication skills, experience with digi

Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities.

A reputable legal recruitment firm is seeking a Senior Legal Recruiter to join their team in a fully remote capacity.The ideal candidate will have proven success as a Legal Recruiter, paired with an existing active desk and strong client relationships.This opportunity offers top-tier salary and comm

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Head of Purchase Ledger – Take Control, Make an Impact.You’ve built your career on experience, reliability, and results.Now it’s time to lead with confidence.We’re looking for a Head of Purchase Ledger who can bring structure, insight, and leadership to our Accounts Payable function.This is

A leading academic publisher is seeking a Subeditor for Nature Magazine.In this role, you will be responsible for subediting articles to ensure accuracy and readability for both print and online platforms.Candidates should possess a degree in a scientific discipline and have excellent literacy and c

A leading finance organization is searching for a Head of Sales Ledger to lead the Accounts Receivable and Credit Control function.This role involves managing the full sales ledger, implementing invoicing controls, and leading a talented team to enhance efficiency.Strong leadership skills and advanc

Head of Sales Ledger – Lead, Innovate, Deliver.Are you a finance leader ready to make a real impact? We’re seeking a Head of Sales Ledger to take ownership of an Accounts Receivable and Credit Control function.This is your chance to shape processes, mentor a talented team, and drive efficiency a