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About the job As part of the development of our Digital Services function, we are recruiting to strengthen internal digital capability within Cyber Security, Digital Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As an Operational Technology Configuration Manager at National Highways, you will play a key technical role in ensuring the reliability, safety and performance of the technology supporting our Strategic Road Network. You will work across a diverse range of operational technology systems, managing configuration, change, testing and troubleshooting within a complex, safety-critical environment. Working closely with operational teams, technical specialists, suppliers and stakeholders, you'll ensure configurations are accurate, controlled and compliant with business and technical standards. With our technology estate continually evolving, you will also help develop our in-house expertise, improve processes and build knowledge for the future, including supporting the configuration of advanced traffic management systems and site data design. This is a hybrid role, requiring two days per week in the office, and can be based at any National Highways office location across the UK, with some travel to attend team meetings. • Manage and maintain configuration information for critical Operational Technology systems, ensuring accuracy, integrity, availability and full lifecycle control., • Complete configuration requests and Requests For Change (RFCs) through approved tools and governance processes, assessing and coordinating controlled change to minimise operational risk, disruption and downtime, • Support the planning, testing, validation and deployment of new or upgraded Operational Technology systems, ensuring configurations are technically sound and successfully integrated into live environments., • Provide specialist operational and technical support during incidents, faults and system issues, using a structured approach to identify risks, investigate problems and coordinate effective resolutions with internal teams and external suppliers, • Maintain accurate asset, geographical and account records in line with cyber security standards, while driving improvements to technical documentation, configuration processes and knowledge across the team., • Support and help develop the configuration of advanced traffic management systems and site data design, including the accurate configuration of signs, signals and associated roadside technologies across the Strategic Road Network. About you We are looking for someone with a strong technical background who can work confidently with complex systems and configuration in a live operational environment. • Demonstrable experience configuring, maintaining and supporting complex technical systems in an operational environment, with an understanding of system, component, interface and data relationships., • Proven experience in configuration and change management, completing technical changes through formal processes and applying controls to minimise operational risk., • Strong technical aptitude with a methodical, analytical approach to problem solving, fault investigation and assessing the impact of configuration changes., • Experience of incident management and supporting operational resources during incidents, crises or major events. Experience in an operational control room or safety-critical environment is desirable., • Strong stakeholder engagement skills, with experience working collaboratively with technical specialists, operational teams, suppliers and partners, and communicating effectively with technical and non-technical audiences., • Relevant technical qualification, apprenticeship or equivalent practical experience, with a proactive approach to continuous improvement. Knowledge of National Highways operations and associated technology is desirable. About us Here at National Highways, we manage and improve England's motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Our priorities are safety, customers and delivery, and at the core of this are our values of passion, integrity, safety, teamwork and ownership. The Digital Services Directorate is helping to reshape the way National Highways operates by delivering digital, data and technology services across all areas, from frontline to back office, in a modern and efficient manner. Our vision is to develop integrated information and technology that empowers our colleagues and provides real-time information to our customers, as well as integrating with intelligent vehicle and transport systems as they evolve, to enhance journey safety and reliability. External candidates will be offered a starting salary at the lower end of the pay scale, while current employees will be appointed in accordance with our established pay policy. We are committed to creating a diverse environment and welcome applicants from all backgrounds. JBRP1_UKTJ

About the job. As part of the development of our Digital Services function, we are recruiting to strengthen internal digital capability within Cyber Security, Digital Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. National Highways have an excellent opportunity for a Senior Service Delivery Manager (HADECs) to join our team in Digital Operational Services. This role provides a superb opportunity to be a Senior Service Delivery Manager leading the delivery of essential roadside technology services that are critical to the delivery of a safe and reliable motorway and trunk road network. If you are passionate about service delivery, determined to succeed and want to develop new skills and grasp opportunities that will enable you to progress in the future, then we'd like to hear from you. You will be working with some of the 30,000 roadside assets (e.g. message signs and signals, emergency phones, CCTV, stopped vehicle detectors (SVD), speed enforcement) which enables National Highways to operate, maintain and develop our Strategic Road Network safely and efficiently for our customers who use it and our workforce who are deployed on it. Roadside Technology provides vital services to our seven Regional Control Centres, which in turn enables them to manage regular congestion, local incidents and area wide events. This is a hybrid role, requiring two days per week in the office, and can be based at any National Highways office location across the UK, with some travel to attend team meetings. • Responsible for the operational performance of one or more roadside technology types. For this role it will primarily be Speed Enforcements (HADECs)., • Analysing the performance, controlling the risks and the issues of the roadside technology services (Speed Enforcement - HADECs) and directing resources to intervene and to achieve continuous service improvement., • Taking a lead in the fault, event and problem management of the service., • Working with Service design and procurement teams to ensure lessons learnt from operational experience are fed back up the asset life cycle., • Improving performance by developing working relationships between end-users, the suppliers, the installers, asset managers and the maintainers., • Responsible for the service management and robust financial management of contracts, monitoring, assuring and reporting, and leading in the fault, event and problem management of the service., • Degree in Engineering, Telecommunications, Operational Technology, Information Technology or a related discipline, with an ITIL qualification (preferably ITIL 4 or V5)., • Significant experience managing complex, business-critical IT or Operational Technology services within a large-scale operational environment., • Experience of managing technology services that support operational decision-making, infrastructure operations or safety-critical environments., • Strong understanding of incident, problem, event and service performance management principles., • Ability to interpret complex technical and operational information and make informed decisions in ambiguous or fast-paced environments., • Excellent communication skills with experience influencing senior stakeholders and presenting service performance information at executive level. About you. About us. Here at National Highways, we manage and improve England's motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Our priorities are safety, customers and delivery, and at the core of this, are our values of passion, integrity, safety, teamwork and ownership. The Digital Services Directorate is helping to reshape the way National Highways operates by delivering digital, data, and technology services across all areas, from frontline to back office, in a modern and efficient manner. Our vision is to develop integrated information and technology that empowers our colleagues and provides real-time information to our customers, as well as integrating with intelligent vehicle and transport systems as they evolve, to enhance journey safety and reliability. External candidates will be offered a starting salary at the lower end of the pay scale, while current employees will be appointed in accordance with our established pay policy. We are committed to creating a diverse environment and welcome applicants from all backgrounds. JBRP1_UKTJ

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Viewtec Signs Ltd is a well-established UK leading supplier of compliant signage. In this role, you will handle our day-to-day signage fabrication needs, manufacturing high-quality permanent road, traffic management, and rail network signs from approved drawings and pr.

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Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu