Workshop Controller
2 days ago
Oxford
Workshop Controller - South Oxford Area Do you have the skills to fill this role Read the complete details below, and make your application today. Hours:Monday to Friday,Saturday mornings on a rota Salary:£36,427 per annum + bonus, OTE £44,000 + Ref:30272 This is working for one of the UKs largest car dealership groups with over 100 branches nationwide. They are an official franchised dealer for many of the countrys top car and commercial vehicle brands,including Audi, VW, JLR & more. They also provide modern and practical training to help people progress to a high level. Workshop Controller Duties • Lead, support, and coach a team of Vehicle Technicians, developing skills and fostering a high-performance culture, • Accurately interpret and communicate customer requirements across the workshop team to ensure service excellence, • Efficiently plan and allocate work based on technician skill sets and availability to maximise productivity, • Ensure compliance with manufacturer service standards and maintain customer satisfaction metrics, • Monitor workflow and job progress, reallocating tasks as needed to meet deadlines and efficiency targets, • Liaise with internal departments and external customers for vehicle collections, deliveries, and service updates, • Manage parts ordering through the dealerships workflow system; ensure accurate job number matching and storage in designated parts racks, • Previous experience as a Workshop Controller. Were looking for a Mechanic, Service Technician, or similar technical professional whos ready to step into a leadership role, • Strong ability to manage competing priorities and meet tight deadlines with a calm, organised approach, • Excellent communication and customer service skills, with the ability to liaise confidently with both internal and external stakeholders, • Access to training programs, • Company pension scheme JEOJ Octane Recruitmentis a specialist Automotive and Motor Trade recruitment agency, working with main dealerships, bodyshops, tyre management companies, parts distribution centres, independent garages, fleet operators, HGV companies, import centres and manufacturers across the UK. We recruit across the motor trade and related industries.