Duties and Responsibilities: · Maintaining statistical and financial records · Develop business strategies to raise our customers’ pool, expand, store traffic, and optimize profitability · Create and manage a relaxed, welcoming, customer-focused environment · Dealing with customer queries and complaints · Overseeing pricing and stock control, maximizing profitability, and setting/meeting sales targets, including motivating staff to do so · To control and operate the store in accordance with company instructions, policies, and procedures in order to minimize operating costs and maximise profits. · Conduct price and feature comparisons to facilitate purchasing · Recruit and train new staff and conduct induction · Ensure racks are fully stocked · Ensure high levels of customer satisfaction through excellent service · Utilizing customer experience and everyday coaching across the team (especially during peak times) · Inform customers about discounts and special offers and managing budgets ** Skill/experience/qualifications:** · Bachelor / Master’s degree or a related study and experience · Excellent all-around managing skills · Strong experience in Excel · Excellent organizational and proven ability to managing the full extent of business requirements · Must have excellent communication and interpersonal skills, Customer management skills
A bit about the role: This role involves engaging with potential customers face-to-face, presenting our products/service and closing sales. As a sales representative you will engage with our customers and delivering the exceptional customer service . By making positive connections, building trust, and communicating openly and honestly, you will help our customers. Sales experience is not essential (but preferred) as we provide comprehensive coaching but what we do need is a positive attitude and a strong desire to learn. Our product and marketing techniques are ever changing so this position is best suited for someone who is adaptable and open to change. Job Description:* We are looking for someone with : - strong work ethic - a positive attitude - excellent communication skills. - Goal and target orientated - Ability to work independently and as part of a team. - Self-motivated. Supplemental pay types: - Commission - Performance bonus Schedule: - Monday to Friday - Weekend availability What We Offer:* - Uncapped earnings - Comprehensive coaching and ongoing support. - Opportunities for career development growth and advancement. - A supportive and dynamic work environment.