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The Technical Support Engineer is responsible for providing Global support to Tritium Service Level Agreement (SLA) Customer and product users. You will be required to diagnose and troubleshoot ...

Be the key owner and administrator of the Coral servicing platform working to deal with customer requests in accordance with strict SLA's, working to task flows and supporting the transition of tasks ...

Manage subcontractors and actioning SLA's and KPI's. * Analyse compliance and performance reports from suppliers to support ESG strategy and wider ISO 14001 requirements. * Coordinate all H&S works ...

... to SLA's and mitigate risks ✅ Develop new supplier relations when required ✅ Build out (and manage) a procurement team function within the business Skills & Experience: ✅ Professional ...

Collaborate with Offshore support to ensure all Employee Lifecycle processes not managed onshore are completed within SLA and to a high standard. * Provide expertise and guidance to the teams to ...

Ensure that every customer service inquiry is dealt with through the appropriate SLA and KPI are adhered too * Ensure that incoming telephone calls are answered in a professional and timely manner ...