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Worked to targets within a regulated, measurable framework and achieved SLA's. * Evidence of rapport-building and experience in providing solid customer service focus with outstanding communication ...
As part of the role you will lead the New Business Team, liaising with clients, providing guidance and best practice to your team and monitoring team performance In line with SLA's. This is a ...
Email responding; actioning proformas and chasing fee-earners in line with the firm's SLA requirements * Additional requests including running client summary reports, financial housekeeping and ...
Accuracy on all data entries and submissions to allow fluid operation and SLA turn arounds. * Inbound and Outbound target audience (UTA - Universal Target Audience) leads to qualify to next stages to ...
Ensure the agreed specification is met and SLA's are achieved. * Plan and deliver menus within agreed budget. * Ensure that Health and Safety regulations and food safety standards are and complied ...
... SLA's with suppliers · Reach OTIF target for all sites · Optimising supply chain management with site General Manager, within inventory levels, service and contributing to reducing total cost · ...
Maximise revenue and profit opportunities through robust SLA management, effective deployment of direct labour, procurement gains and the development of an appropriate lifecycle strategy. Duties ...
... SLA's - develop stakeholder relations across HR and the broader organisation As an experienced HR Operations Manager you will have managed a developed a HR Admin team, and have developed and ...
Managing incoming telephone calls/queries to client SLA standards. * Managing outgoing telephone calls/queries. * Managing customer e-mails to company quality standards. * Logging incoming calls and ...
Provide oversight of service delivery and operations, monitoring SLA adherence, KPI variance, and client satisfaction surveys * Prepare and lead monthly and quarterly business reviews, chairing ...
Undertake Triage of assets in response to reported Work Orders, in accordance with client SLA * Escort onsite visiting vendors to appropriate work areas within laboratories and comply with client ...
Experience in staff progression monitoring and ensuring SLA compliance. Rewards and Benefits: * Pension Scheme. * Health cash plan for workplace wellbeing. * Employee referral bonus. * Up to 33 days ...
Ensure that SLA's are met on a regular basis * Oversee the referral fee payments ensuring of payments * Previous experience in managing a team and encourage progression Reporting to the Director, you ...
The role aligns with business requirements and global procurement guidelines, including P2P, Order to Cash (OTC), and Service Level Agreements (SLA). The Logistics Coordinator ensures legal ...
In addition, the SPM oversees the execution of the Clients Service Management governance including monitoring and reporting on the Service Level Agreements (SLA's), Operating Level Agreements (OLA ...
Monitoring and reporting on attendance times against SLA's using both the company's in-house system (Confirm) and Microsoft Office packages.Liaise with other departments to chase enquires to ...
This involves making sure all SLA's are met, emails within the group mailboxes are responded to within a timely manner, proformas are actioned 3 times a day, fee earners are chased by the Billing ...
Able to plan and organise, multi-tasking to support several lines of enquiry within a regulated, measurable framework to achieve SLA's * Professional and empathetic with internal and external clients ...
Requires experience as an Account Handler in the Commercial Insurance Sector * Cert CII qualified, having worked to targets within a regulated, measurable framework and achieved SLA's. * Worked in ...
Liaising with hotels to secure corporate room rates and administering SLA's for same. * This list is not exhaustive and other duties may be assigned as required to meet the business needs. YOUR ...
... of SLA environments · Excellent customer facing & communication skills We'd like it if you could bring: · Experience within the Retail sector/Retail PoS/Software · Windows Certification
IT Support Engineer - SLA, Support, ITIL. ...