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... SLA, and with minimal risk. As the main point of contact, the Lead Engineer / Data Centre Supervisor undertakes the day-to-day management of all activities of the Technical Operations Site Team which ...

Answering calls and taking new enquiries from brokers adhering to the Company's SLA's. * Reviewing new applications and forming a fully packaged file through liaising with both introducer and clients

You will be expected to be accountable and proactive, ensuring all queries and tasks are resolved accurately and within Service Level Agreement (SLA), escalating where appropriate to the Team Leader

Complete pension calculations and manage correspondence for members, ensuring timely completion within SLA. . High Earners & Legislative Controls: Manage calculations for high earners, ensuring ...