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Enterprise Architect - Mobile / SatCom Telco Solutions A global consultancy operating in mobile telecoms and satellite is looking for an Enterprise / Lead Solutions Architect to lead service and operational transformation across their client programmes. You will own the architectural vision for operational support and service assurance, working closely with client product, engineering and commercial teams to drive measurable improvements in service quality, platform resilience and partner ecosystem integration. What you will be doing: • Defining and owning target-state architecture for OSS and service assurance platforms across satellite and terrestrial networks, • Designing service assurance frameworks covering fault management, performance monitoring, SLA management, and root cause analysis, • Leading the architectural roadmap for satellite and mobile, focused on interoperability and ecosystem enablement, • Driving adoption of industry standards (TM Forum Open APIs, eTOM, SID, 3GPP NTN) into operational and assurance tooling, • Architecting integration patterns across OSS/BSS layers with a focus on scalability, automation, and real-time service health visibility, • Bridging business and technical teams, translating operational requirements into solution designs and delivery plans What you will need: • 10+ years in enterprise or digital architecture with significant depth in OSS, service assurance, or network operations, • Strong knowledge of service assurance design: fault, performance, configuration, SLA management across hybrid satellite-terrestrial networks, • Proven experience applying frameworks (eTOM, SID, TAM, Open APIs) in operational environments, • Experience delivering OSS/BSS platforms, service catalogues and dashboards, • Comfortable at C Suite level with strong stakeholder management across technical and commercial functions, • Equally at home at the whiteboard and in delivery Nice to have: • MBA or business qualification alongside a technical degree, • TOGAF, ITIL, or equivalent architecture and service management frameworks Location Home based, London HQ, some travel Job Type Contract Duration 6-12 months initial, outside IR35 Rate/Salary market rates, outside IR35

The Opportunity: Join our MeTS Settlement and Specialist Services Business Unit as a Mainframe Application Support Team Leader, where you'll lead a dynamic team of on-shore and off-shore professionals supporting critical mainframe systems for the UK Rail Industry. This role offers the opportunity to manage day-to-day operations whilst utilising your own technical skills to deliver enhancements and BAU support tasks as well as develop strategic expertise to drive modernisation initiatives for our key railway customers. This role is a remote working role (Mainland UK based) although there is an expectation that the candidate will attend the monthly team collaboration day in Chester and also be available for occasional visits to customer sites or Worldline sites as required. Day-to-Day Responsibilities: • Managing team workload and ensuring that at least 98% of ServiceNOW tickets are handled within SLA requirements., • Report progress and escalate risks and issues to Specialist Services Operational Team manager and customer stakeholders as required., • Develop own application knowledge alongside team leading activities in order to contribute to BAU support tasks and also to support strategic initiatives., • Attend monthly service reviews with customers and represent the team professionally., • Participate in problem management Root Cause Analysis (RCA) investigations and represent changes at Change Approval Board (CAB) meetings as necessary., • Perform on-call support as part of rota once familiar with the applications., • Review test plans and results from team members, ensuring quality delivery., • Prepare estimates and proposals in response to customer enhancement requests., • Provide team members with opportunities to discuss their individual performance and career goals through monthly 1:1s and annual performance reviews, all delivered in a psychologically safe manner., • Provide guidance and mentorship to junior team members on complex technical tasks., • Encourage team to identify improvements to processes and services in order to reduce recurring Incidents, improve customer satisfaction and drive new opportunities., • Ensure that knowledge of applications is being spread across the team in order to minimise the risk of knowledge loss., • Positively lead the team’s participation in wider Specialist Services team initiatives for potential application modernization and replacement projects. Who Are We Looking For: We look for big thinkers. People who can drive positive change, step up and show what's next – people with passion, can-do attitude and a hunger to learn and grow. Essential skills and behaviours: • Proven expertise in COBOL (both Batch and CICS) and JCL programming (5 years+)., • Proven experience leading remote teams and managing diverse workforces (2 years+)., • Proven experience of delivering application support to business critical mainframe services in 24*7 SLA-driven environments (5 years+)., • Proven experience of providing on-call support as part of a rota., • Excellent written and verbal communication skills in relation to both team and stakeholder management., • Strong attention to detail., • Previous experience of capturing user requirements and creating specifications, • Ability to handle multiple competing issues and prioritize them appropriately (e.g. prioritising Incidents based on priority level and SLA timelines, project deliveries etc.)., • As we support a number of large and complex systems for the Rail Industry, the candidate will need to be comfortable with quickly learning about new business contexts and be able to articulate their approach to this at interview., • Commitment to continuous learning and professional development for both self and team. Desirable skills and behaviours: • ITIL Foundation certification (Version 3+)., • Previous experience with using ServiceNOW (or equivalent service management tool) and JIRA/Confluence., • Previous experience of Mainframe Transformation or Migration projects would be advantageous., • Knowledge of UK Rail or other Transport sector experience would be advantageous., • Knowledge of some/all of the following Mainframe technologies would be advantageous:, • IBM Assembler., • ADABAS (using COBOL direct calls)., • NATURAL., • IBM MQ interface development.

Software Support Analyst - Southampton (hybrid working) Up to £41k Our client is a leading software provider specialising in innovative solutions for business and finance processes. They are seeking a Software Support Analyst to join their team on a permanent basis. This is an exciting opportunity to work in a small, highly capable team, supporting a range of clients and helping deliver software solutions that make a real difference to their operations. In this role, you will provide support across 1st-3rd line tickets/issues, ensuring timely and effective resolution. You will also play a key role in implementing software changes and fixes into both hosted and customer environments. The company is very customer-focused and delivering excellent service and client satisfaction is a top priority. Key Responsibilities: • Provide 1st-3rd line support to clients, troubleshooting and resolving a variety of technical issues, • Assist in the implementation of software changes and updates in hosted and client environments, • Escalate issues appropriately in line with SLA requirements, always maintaining a strong focus on customer satisfaction, • Collaborate with a small, skilled team to share knowledge and ensure smooth day-to-day operations Requirements: • A strong analytical thinker who thrives on solving complex problems, • Previous experience as a Suppor...

Software Support Analyst - Southampton (hybrid working) Up to £41k Our client is a leading software provider specialising in innovative solutions for business and finance processes. They are seeking a Software Support Analyst to join their team on a permanent basis. This is an exciting opportunity to work in a small, highly capable team, supporting a range of clients and helping deliver software solutions that make a real difference to their operations. In this role, you will provide support across 1st-3rd line tickets/issues, ensuring timely and effective resolution. You will also play a key role in implementing software changes and fixes into both hosted and customer environments. The company is very customer-focused and delivering excellent service and client satisfaction is a top priority. Key Responsibilities: • Provide 1st-3rd line support to clients, troubleshooting and resolving a variety of technical issues, • Assist in the implementation of software changes and updates in hosted and client environments, • Escalate issues appropriately in line with SLA requirements, always maintaining a strong focus on customer satisfaction, • Collaborate with a small, skilled team to share knowledge and ensure smooth day-to-day operations Requirements: • A strong analytical thinker who thrive...

Application Deadline: 21 April 2026 Department: Legal Location: Southampton - Flexible (with monthly travel to our office locations) Working Hours: 3 days per week (flexible working pattern available) We’re looking for a skilled and experienced Technical Auditor to support the delivery of technical excellence across our Complex Injury Claims team. This is a key role focused on auditing file handling, identifying trends, and helping to continuously improve the technical capability of our lawyers. You’ll play a vital part in ensuring high standards are maintained across complex and catastrophic injury claims, while also mentoring colleagues and providing constructive, development-focused feedback. • Conduct technical audits to assess file handling against internal standards and client requirements, • Deliver clear, constructive feedback to support the development of file handling teams, • Identify trends, risks, and areas of financial leakage across the unit, • Produce detailed audit reports with actionable recommendations and improvement plans, • Support bespoke audit requests from Technical and Business Unit Directors, • Contribute to training and upskilling initiatives based on audit findings, • Provide mentoring and guidance to individuals and teams, • Assist with feedback arising from client SLA audits, • Strong understanding of complex and catastrophic injury claims, • Experience handling a complex injury caseload, • Knowledge of motor and EL/PL claims, • Ability to assess evidence, strategy, investigations, and reserving, • Excellent attention to detail, • Strong report writing and analytical skills, • Ability to identify trends and performance issues, • Effective time management and ability to meet targets, • Clear and confident communicator, • Able to deliver feedback with sensitivity and professionalism, • Calm and objective under pressure, • Highly organised and self‑motivated If you’re passionate about technical excellence and want to play a key role in developing high‑performing teams, we’d love to hear from you. • Competitive salary, • Entry into the Davies Incentive Scheme, • Hybrid working, • 25 days holiday + bank holidays (with buy/sell options), • Private medical insurance, • Critical illness cover, • Health cash plan, • Employer pension contribution, • Cycle to Work, Tech Scheme & Season Ticket Loan, • Gym Flex membership #J-18808-Ljbffr

Application Deadline: 21 April 2026 Department: Legal Employment Type: Permanent - Part Time Location: Southampton Technical Auditor – Complex Injury Claims (Part-Time) Location: Flexible (with monthly travel to our office locations) Working Hours: 3 days per week (flexible working pattern available) We’re looking for a skilled and experienced Technical Auditor to support the delivery of technical excellence across our Complex Injury Claims team. This is a key role focused on auditing file handling, identifying trends, and helping to continuously improve the technical capability of our lawyers. You’ll play a vital part in ensuring high standards are maintained across complex and catastrophic injury claims, while also mentoring colleagues and providing constructive, development-focused feedback. • Conduct technical audits to assess file handling against internal standards and client requirements, • Deliver clear, constructive feedback to support the development of file handling teams, • Identify trends, risks, and areas of financial leakage across the unit, • Produce detailed audit reports with actionable recommendations and improvement plans, • Support bespoke audit requests from Technical and Business Unit Directors, • Contribute to training and upskilling initiatives based on audit findings, • Provide mentoring and guidance to individuals and teams, • Assist with feedback arising from client SLA audits, • Strong understanding of complex and catastrophic injury claims, • Experience handling a complex injury caseload, • Knowledge of motor and EL/PL claims, • Ability to assess evidence, strategy, investigations, and reserving, • Excellent attention to detail, • Strong report writing and analytical skills, • Ability to identify trends and performance issues, • Effective time management and ability to meet targets, • Clear and confident communicator, • Able to deliver feedback with sensitivity and professionalism, • Calm and objective under pressure, • Highly organised and self‑motivated If you’re passionate about technical excellence and want to play a key role in developing high‑performing teams, we’d love to hear from you. • Competitive salary, • Entry into the Davies Incentive Scheme, • Hybrid working, • 25 days holiday + bank holidays (with buy/sell options), • Private medical insurance, • Critical illness cover, • Health cash plan, • Employer pension contribution, • Cycle to Work, Tech Scheme & Season Ticket Loan, • Gym Flex membership #J-18808-Ljbffr

Contract Administrator Pertemps are working with an established Manufacturing business based in Southampton who are recruiting for a Contract Administrator to join their team. This is a full time, permanent position. Responsibilities as a Contract Administrator: Coordinating day to day administration of the client database Maintaining information within the customer and site databases, ensuring all information is kept up to date Compile SLA and MOA contracts Issue renewal letters and invoices for customer contracts Quote and raise invoices for site work Complete periodic KPI reports Coordinate and maintain the training requirements of engineers Requirements: Proven administration experience Confident Microsoft user including Excel Excellent verbal and written communication skills Excellent attention to detail Ability to work well under pressure The Contract Administrator role: Salary of £27,300 - £28,275 depending on experience Monday – Friday 9am – 5.30pm 20 days annual leave plus bank holidays (rising to 25 days with length of service) Employee Assistance Programme If you are interested in this Contract Administrator position, please apply below or contact Jemma at Pertemps

Software Support Analyst - Southampton (hybrid working) Up to £41k Our client is a leading software provider specialising in innovative solutions for business and finance processes. They are seeking a Software Support Analyst to join their team on a permanent basis. This is an exciting opportunity to work in a small, highly capable team, supporting a range of clients and helping deliver software solutions that make a real difference to their operations. In this role, you will provide support across 1st-3rd line tickets/issues, ensuring timely and effective resolution. You will also play a key role in implementing software changes and fixes into both hosted and customer environments. The company is very customer-focused and delivering excellent service and client satisfaction is a top priority. Key Responsibilities: • Provide 1st-3rd line support to clients, troubleshooting and resolving a variety of technical issues, • Assist in the implementation of software changes and updates in hosted and client environments, • Escalate issues appropriately in line with SLA requirements, always maintaining a strong focus on customer satisfaction, • Collaborate with a small, skilled team to share knowledge and ensure smooth day-to-day operations Requirements: • A strong analytical thinker who thrives on solving complex problems, • Previous experience as a Support Analyst, able to hit the ground running, • Strong SQL skills and a solid general helpdesk/support background, • Experience with financial or business systems is highly beneficial, • Technically adept, able to troubleshoot complex issues beyond basic support, • Working knowledge of Windows Client Server Operating Systems and a good understanding of general IT infrastructure, • Any bespoke software support experience would be an advantage Competitive salary up to £41,000 plus many other attractive benefits. Ability to WFH 3-4 days per week once passed probation

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting for A Plumber. CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a FM Technician (Multi Skilled Fabric) to join the team located in Fife. The successful candidate will Undertake building maintenance tasks (emergency, reactive, planned and corrective) in accordance with required service level agreements and key performance indicators. Responsibilities and daily activities: · Accountable for completing all maintenance work orders within area of responsibility or discipline to meet all SLA / KPI's · Undertake repair and minor works associated with critical, essential, and non-essential assets in accordance with relevant Emerge job plans · Provide support to mechanical & electrical teams to assist with any other maintenance activities when required · Carry out building fabric maintenance to walls, floors, ceilings and doors · Carry out minor decoration activities to maintain building image standards · Carry out / assist with water management tasks including temperature monitoring and system flushing. · Carry out minor plumbing works involving investigating water leaks and general WC plumbing requirements · Responsible for completing repairs to furniture, small moves and furniture rearrangements Responsible for setting up conference rooms layouts & special event requests · Complete all works in accordance to Emerge Job Plans and be responsible for completing & recording start & finish times for each Work Order · Follow maintenance Method Statement & Risk Assessments for all work activity, to ensure safe systems of work are adhered to at all times · Follow Client LPS safety systems and practices and actively participate in all safety systems. · Adhere to all Environmental, Health & Safety requirements, including control and supervision of contractors when required · Ensure all plant rooms and CBRE Workspaces are maintained and kept in a safe condition at all times Report / escalate all out of line situations, including Near Miss, Accident Reporting, and environmental hazard reporting · Carry out hosting of 3rd party contractors as and when need to ensure that work is carried out safely, following site standards and that the quality and workmanship of the task is completed to satisfaction. · Matrix relationship with critical Services teams to ensure all technical activities are communicated all times · Support any other reasonable requests to meet business needs / priorities · Follow on call Rota of 1 week in 5 - Monday to Sunday which comes with an additional payment per week on call Qualifications and Skills: · Relevant building maintenance / FM experience in a multi-skilled role · Previous experience of working in a similar building / environment · Must be able to work within a team and be self motivated · Flexible in approach to work scheduling · Excellent customer service skills · Demonstrate ability to work under pressure · Strong communication skills (oral and written) · Use of computer systems to maintain electronic work schedules Full clean driving licence · Full disclosure is a contractual requirement. Desirable : · IPAF Certification · Strong M&E Background. About CBRE Global Workplace Solutions: Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process

Key responsibilities include prioritising support tickets, ensuring SLA compliance, engaging with customers, and generating performance reports. Candidates must have proven experience in SLA management, communication skills, and a proactive approach to problem-solving.

A leading technology company in the UK is seeking a highly skilled RPA Engineer to join their team.In this role, you will develop and implement automation solutions using RPA technologies to enhance operational efficiency and customer satisfaction.The ideal candidate will have experience in scriptin

A leading tech-driven insurance firm is seeking a Senior Service Desk Analyst to manage daily operations and support a team of Service Desk Analysts.In this role, you'll ensure efficient delivery of technical support across the organization and serve as the escalation point for complex user issues.T

A recruitment agency in the United Kingdom seeks a Salesforce Certified Administrator to support and maintain clients' Salesforce CRM environments.This role focuses on managing the Salesforce ticket queue, troubleshooting issues, and ensuring high-quality user support.Strong communication skills and

A technology services provider in the UK is looking for an IT Service Delivery Manager.This role is integral to ensuring high-quality IT service delivery aligned with business needs.You will manage cross-functional technical teams, oversee service performance, and ensure adherence to ITIL principles

A leading engineering firm seeks a skilled day & night Electrical Shift Engineer for a 3-month contract in Greater London.The role involves delivering planned and reactive maintenance, providing technical support, and ensuring minimal downtime on operational assets.The ideal candidate should have st

A leading healthcare organization in Greater London is seeking a Computer Aided Facilities Management (CAFM) planner for their Estates Team.This full-time position focuses on managing the CAFM system, providing essential support, and ensuring effective communication with senior managers.Preferred qu

A financial services organization is seeking a Desktop Support Manager to oversee Level 1 and Level 2 technical support across their London, Amsterdam, and Belfast offices.The role involves ensuring high-quality service delivery, leading a distributed team, and optimizing support processes.Ideal can

A leading financial services firm is seeking a Premium Processing Technician to be the first point of contact for urgent requests within the broking teams.This role requires previous premium processing experience and entails oversight of workloads, monitoring service level agreements, and liaising w

A logistics service provider in the UK is seeking a talented individual to enhance operations at their Regional Control Centre.Responsibilities include managing courier bookings, ensuring compliance with service agreements, and providing excellent customer service.The ideal candidate will have a bac

A customer service company based in East Midlands is seeking a Customer Services Advisor.In this role, you will address customer inquiries via various channels, ensuring satisfaction and adherence to service standards.The successful candidate will have strong communication and problem-solving skills

A reputable recruitment agency is seeking a Technical Support / Helpdesk Team Leader to oversee a team in Ilkley.Responsibilities include managing workloads, ensuring customer service standards, and preparing team rotas.Candidates should have experience in a similar position, strong communication sk

A leading employment agency in the United Kingdom is seeking a Contract Support Administrator to provide essential administrative support to the Contract Manager.This role involves overseeing compliance tasks, scheduling engineer jobs, and generating reports on management progress.Ideal candidates w

A leading construction contractor in the UK is looking for an experienced Site Manager to oversee the externals and yard slabs on a major project.

A growing claims management company in the United Kingdom seeks a dynamic leader to manage claims teams, ensuring optimal operational performance while meeting client needs.The role demands in-depth technical knowledge of Property/Building Claims and a proven history of managing high-performing team

This role involves handling IT queries, ticket triage, and ensuring compliance with SLAs.

A leading performance apparel company seeks a Manager for 3rd Party Logistics in Greater London.The role involves coordinating with 3rd party partners to maximize results, leading performance reviews, and creating standard operating procedures.Ideal candidates will have over 5 years of distribution

A technology consulting firm in the United Kingdom is seeking an IT Infrastructure Support Engineer to join their Operations team.You will focus on monitoring and troubleshooting incidents using advanced tools like OpsView and Splunk.The ideal candidate holds a Bachelor's degree in a STEM field, has

The role includes managing reports, monitoring repairs, and ensuring compliance with SLAs.

A leading financial services provider is seeking a Senior Credit Controller / Reinsurance Accounting Technician in London.The role involves delivering the UW Operations Model to the Energy team and liaising with Underwriting & Exposure Management teams.Candidates should have a degree in Accounting a

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