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Key Responsibilities:Identify new business opportunities and potential clients within the tiles and slabs industry with a focus on expanding market share in the UAE region. Develop and implement effective strategies for positioning tiles and slabs products in the market. Identify, evaluate, and o...

Be the first point of contact for all incoming customer queries & respond within our standard 4-hour SLA * Work collaboratively with your aligned Account Manager and our Vendor Alliances team on all ...

The ability to complete work to a high standard whilst maintaining SLA's. * High level of attention to detail with the ability to work though high levels of data whilst remaining focused

Prepare quotes for customers in line with their Service Level Agreement (SLA). * Complete yard checks on the first day of shift and ensure the whiteboard is maintained with accurate status updates

Work inbound leads within a defined SLA and qualify or disqualify against established criteria. * Meet business-defined key performance indicators (KPIs) such as number of calls, emails, sales ...

Ensuring suppliers are reporting contracted SLA's and KPI's, putting in place recovery measures for failure * Enhancing all procurement practices in sourcing and supplier management through the ...

Monitor performance of 3PLs and ensure they keep within their SLA. * Escalate persistent issues both internally and with 3PL directly * Monitor and respond to customer reviews on Yotpo, implementing ...

Reviewing and negotiating contractual data protection terms to support delivery of the client MSA and SLA agreements. * Conducting data protection impact assessments to ensure the firm protects ...

People, strategic, operational and financial/P&L/KPI/SLA management * Experience/background in-store marketing materials, POS, POP, 3D displays * Analytical, innovative and a passion for ...

Lead dynamic weekly service reviews with LSPs, challenging them to meet and exceed key SLA performance targets. * Coordinate the planning, execution, and monitoring of activities, ensuring timely and ...