Delivering and reporting on KPI's, SLA's and other objectives during regular formal Service Reviews with customers. * Managing and communicating with key stakeholders both internally and with the ...
... SLA breaches and any detrimental customer impact. * Implementing robust risk management practices (Legacy & BaNCS) to identify, assess and mitigate potential risks associated with payment processing ...
... within SLA's * Undertake clinical audits of prescribing to ensure safety and compliance to policies and procedures * Maintain accurate patients' electronic health records as a result of a ...